Novotel London Waterloo

Customer review rating (ALL Rating) 4.5/5 1,931 reviews

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Novotel London Waterloo - Image 1
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113 Lambeth road, SE1 7LS LONDON, United Kingdom

Description

Hotel extras

  • 187 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Saunarium to relax after a day of sightseeing

  • Meeting and Events space available

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

Hotel location

Novotel London Waterloo

113 Lambeth road
SE1 7LS LONDON
United Kingdom

GPS:51.494861, -0.118287

Telephone
Fax +44 20 7793 0202

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,931 reviews

Customer review rating 4.5/5

Andrea E. Families - Confirmed reviews ALL

Our room was cozy and comfortable the main menu was satisfactory and breakfast had something for everyone.

Dear Andrea E., Thank you for sharing your delightful experience with us. We are pleased to hear that you enjoyed the comfort of your room, the varied menu, and breakfast offerings during your stay. Your feedback is greatly appreciated, and we hope to welcome you back soon. Best regards, Novotel London Waterloo

Customer review rating 5.0/5

John O. Couples - Confirmed reviews ALL

Having had a very good experience staying here two years ago I was looking forward to this trip. Our experience was every bit as good as the previous stay. The rooms were excellent in every way., always kept clean and tidy every day. We dined here a couple of evenings and found the food excellent, as were the staff. All the staff were friendly and helpful.

Dear John O., Thank you for sharing your positive feedback regarding your recent stay at Novotel London Waterloo. We are delighted to hear that your experience met your expectations and that you found our rooms to be excellent and consistently clean. It is also wonderful to know that you enjoyed our dining options and appreciated the friendliness and helpfulness of our staff. Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Novotel London Waterloo

Customer review rating 5.0/5

Pasquale L. Business - Confirmed reviews ALL

Hotel close to the main attraction of the city. All comforts and kindly people who work in. I choosed it because it's close to the place where I had some meetings during the last three days.

Dear Pasquale, Thank you for your positive feedback. We are delighted to hear that our convenient location and dedicated staff contributed to your enjoyable experience. We hope to welcome you back during your future visits to London. Best regards, Novotel London Waterloo

Customer review rating 5.0/5

Paschal K. Business - Confirmed reviews ALL

I left my Blue shirt and phone charger in room 416. Name Paschal K. booked through CPS. Left Wednesday 25/3/2026

Dear Mr. K., Thank you for your kind words regarding your recent stay. We are pleased to hear you enjoyed our hotel and staff. Please note that any lost items can be reported at the front desk for assistance. Best regards, Novotel London Waterloo

Customer review rating 5.0/5

Lucia C. Families - Confirmed reviews ALL

we were in London for our son Birthday celebration and at night a very nice person knocked on the door with a wonderful surprice, chocholate cake with strawberries and a gorgeous.greeting card. It contirbute to our wonderful stay in London Very appreciated

Dear Lucia, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location, comfort, and the special surprise for your son's birthday. It is always our aim to create memorable experiences for our guests. Thank you again for your visit and we hope to see you again! Goodbye and best wishes, Novotel London Waterloo

Other web-users rate our hotel

  • 1,411 reviews 9.3/10 Location
  • 1,414 reviews 7.4/10 Room
  • 1,640 reviews 8.8/10 Service
  • 13 reviews 6/10 WiFi
  • 848 reviews 7.9/10 Breakfast
  • 679 reviews 7.7/10 Cleanliness
  • 468 reviews 6.5/10 Food
  • 216 reviews 8.6/10 Bar

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