Novotel London Waterloo

Customer review rating (ALL Rating) 4.5/5 1,849 reviews

Best price
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Novotel London Waterloo - Image 1
Novotel London Waterloo - Image 2
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Novotel London Waterloo - Image 4
113 Lambeth road, SE1 7LS LONDON, United Kingdom

Description

Hotel extras

  • 187 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Saunarium to relax after a day of sightseeing

  • Hotel Bar & Restaurant with international cuisine

Our accommodation(s)

Hotel location

Novotel London Waterloo

113 Lambeth road
SE1 7LS LONDON
United Kingdom

GPS:51.494861, -0.118287

Telephone
Fax +44 20 7793 0202

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,849 reviews

TripAdvisor Rating  4.0/5  4,035 reviews

Customer review rating 5.0/5

Cerys P. Families - Confirmed reviews ALL

A truly lovely stay , staff were very welcoming and friendly. Great location and fantastic room with comfy beds. Breakfast was delicious

Dear Cerys P., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our welcoming staff, great location, and comfortable accommodations. It is also wonderful to know that you found our breakfast to be delicious. We look forward to welcoming you back. Best regards, Novotel London Waterloo

Customer review rating 3.5/5

Kamran Y. Families - Confirmed reviews ALL

Atmosphere is good ,location is good, staff is good

Dear Mr Y., Thank you for your feedback. We appreciate your comments regarding our location, atmosphere, and staff. However, we are sorry to hear that your overall experience did not meet your expectations. Your insights are valuable to us as we strive to enhance our services. We hope to welcome you again sometime soon! Best regards, Novotel London Waterloo

Customer review rating 4.0/5

Shane B. Families - Confirmed reviews ALL

Good location with friendly helpful staff. While location. Was primary reason for choosing, the second was belief the couch was a more substantive sleeping option for teenager who wants there own sleeping g space. Largest negative was the strong smeel of cigarette smoke in the non smoking room. Strongest in the morning and in the bathroom.

Dear Shane, Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and found our staff to be friendly and helpful. However, I regret to learn about the issue with the cigarette smoke in your room. We strive to maintain a comfortable and pleasant environment for all our guests and will take your comments into account as we continue to improve our services. Goodbye and best regards, Novotel London Waterloo

Customer review rating 5.0/5

Elisabeth M. Families - Confirmed reviews ALL

warm welcome - cosy bedrooms - nice breakfast - quiet

Dear Elisabeth, Thank you for your kind words regarding your recent stay. We are pleased to know that you appreciated our prime location, warm hospitality, and cozy accommodations. It is wonderful to hear that you enjoyed our breakfast offerings and the peaceful environment of our hotel. Best regards, Novotel London Waterloo

Customer review rating 4.0/5

Anane A. Families - Confirmed reviews ALL

very good package maybe you need to warn us to bring passport or driving licence. we're only used to need this checking into hotel overseas also you need another coffee machine! at breakfast the queue was relentless!

Dear Anane a., Thank you for your kind words regarding our location and breakfast offerings. We appreciate your feedback about the identification requirement, which is in line with our check-in policies. Additionally, we acknowledge your suggestion regarding the coffee machine and will consider it for future improvements. Best regards, Novotel London Waterloo

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Other web-users rate our hotel

  • 1,327 reviews 9.2/10 Location
  • 1,333 reviews 7.3/10 Room
  • 1,501 reviews 8.6/10 Service
  • 17 reviews 7.1/10 WiFi
  • 815 reviews 7.4/10 Breakfast
  • 639 reviews 7.6/10 Cleanliness
  • 462 reviews 6.5/10 Food
  • 192 reviews 8.9/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.