Novotel Thalassa Le Touquet 4 stars

Customer review rating (ALL Rating) 4.4/5 3,220 reviews

Novotel Thalassa Le Touquet - Image 1
Novotel Thalassa Le Touquet - Image 2
Novotel Thalassa Le Touquet - Image 3
Novotel Thalassa Le Touquet - Image 4

Description

Hotel extras

  • Breathtaking sea views

  • Free access to the heated seawater swimming pool

  • Spa and Thalasso treatments, fitness

  • Two charging stations for Electra electric vehicles

  • Certified Accueil Vélo (bike friendly)

Our accommodation(s)

Book this hotel
Room 1

Watch the waves in our stylish Superior Rooms with sea view, combining modernity and natural materials. Enjoy a comfortable stay with air conditioning, minibar (charges apply), Nespresso coffee and tea, safe, bathroom with bathtub and much more.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 22 m² / 236 sq ft
  • Bedding 1 x Double bed(s)
  • Views: Ocean/Sea view

Our Superior Rooms with balcony and sea view boast breathtaking views over the vast Le Touquet beach. Enjoy a comfortable stay with air conditioning, minibar (charges apply), Nespresso coffee and tea, bathroom with bathtub and safe.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 23 m² / 247 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Watch the tides from the balcony in this room combining modernity & natural materials. Air-conditioning, bathroom with shower, bathrobes, paid mini-bar, tea and Nespresso coffee. Up to 2 adults & 1 child.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Superior Rooms with sea view and balcony sleep up to 2 adults + 2 children. On the lower floor, they offer calm, comfy, bright spaces and sea views. A/C, paying mini-bar, Nespresso machine, shower, safe.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Double sofa bed(s) x1

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Our superior sea view rooms with balcony offer you a breathtaking view of the beach. We offer facilities adapted to people with reduced mobility: walk-in shower, shower seat, grab bars, adapted heights.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 24 m² / 258 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Wake up with sea views and watch the tides from your balcony. Luxurious double bed facing the sea, A/C, open bathroom with shower and bathrobes. Free minibar, tea & Nespresso coffee. Up to 2 adults.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Be at one with the sea in this spacious room with bright bathroom. Double feature bed overlooking the sea, air conditioning, bathroom with shower and bathtub, bathrobes, free minibar, Nespresso coffee and tea. For up to 2 adults and 1 child.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Junior Suite with balcony and sea view - 1 double bed and 1 sofa bunk bed for 2 people

All the family can enjoy the balcony overlooking the sea in this Junior Suite with separate bedroom and lounge for up to 2 adults and 2 children. Enjoy a comfortable stay with air conditioning, bathtub, bathrobes, free minibar and Nespresso coffee and tea

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Double bed(s) x1

Bunk bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Suite - Queen-size bed - Panoramic sea view

Sea view and balcony - Spacious bedroom and lounge with panoramic view - Bed facing the sea - 506 sq.ft. - 2 HD TVs - A/C - Shower & bathtub - Bathrobes - Free mini-bar - Nespresso coffee & tea - 2 adults

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 47 m² / 505 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Self-closing rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Novotel Thalassa Le Touquet

Front de Mer, BP 214
62520 LE TOUQUET
France

GPS:50.51445, 1.57859

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 145 rooms
  • 4 rooms for people with reduced mobility
  • 7 family rooms
  • 3 connecting rooms
  • 145 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • French

100% Non Smoking Property

Entertainment

  • Football Table

Wi-Fi

  • High Speed WiFi
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

9 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Board games available
  • Children''s TV Channels

Well-being

Heated seawater pool

  • Covered
  • On site

Fitness center

  • On site

Thalasso Center Additional charge

  • On site
  • Hammam Additional charge
  • Sauna room Additional charge
  • Massage Additional charge

Sports and leisure

Gymnastics course Additional charge

  • On site

Football Additional charge

  • Nearby

Tennis Additional charge

  • Nearby

Wind surfing facilities Additional charge

  • Nearby

Horseback riding Additional charge

  • Nearby

Private beach

  • On site

Boat excursions Additional charge

  • Nearby

Miniature golf Additional charge

  • Nearby

Private beach Additional charge

  • Nearby

Golf Additional charge

  • Nearby
  • Golf course 18 holes
  • Golf course 9 holes

Sailing Additional charge

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 10 parking spaces
  • Max Limited Height: 2 m / 6.55 ft
  • Parking pricing: 20.00 € 20 EUR Per day

Paid outdoor car park

Additional charge

GPS:50.51445, 1.57859

Parking information

  • On site
  • Outdoor parking
  • Private
  • 200 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.4 m / 7.86 ft

Security

  • Well-lit parking

Bistronomic cuisine or Comptoir Terre & Mer, as you wish. Enjoy seasonal produce, balanced cuisine combining local flavors and creativity, with a breathtaking view for a unique gourmet experience.

LE BAR A BULLES

The bubble bar at Thalassa Le Touquet is the ideal place to meet at sunset or after a thalasso session. The terrace and lobby welcome you in a friendly ambience with a sparkling menu of bubbles.

Bar Type
BAR
Capacity
40
Accessibility
Accessible service
Opening hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Terrace

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

The bubble bar at Thalassa Le Touquet is the ideal place to meet at sunset or after a thalasso session. The terrace and lobby welcome you in a friendly ambience with a sparkling menu of bubbles.

A full, tasty and balanced breakfast at Maison Mer, the restaurant of Novotel Thalassa Le Touquet. A wide selection of options to start the day overlooking the sea, in a bright and pleasant setting.

Take time out for a dip in our heated seawater pool, with a stunning sea view. Our heated seawater pool will be closed from Sunday 6 June 2027 at 12:00 until Friday 11 June 2027 at 14:00.

(Re)discover our Wellness resort, with a whole new style, new care programs, and new relaxation areas. We absolutely have the care plan that's right for you.

(Re)discover our Wellness resort, with a whole new style, new care programs, and new relaxation areas. We absolutely have the care plan that's right for you.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,220 reviews

Customer review rating 5.0/5

Kenneth R. Couples - Confirmed reviews ALL

Dear Kenneth R., Thank you for sharing your positive experience at Novotel Thalassa Le Touquet. It is wonderful to hear that our hotel has become one of your preferred destinations for a relaxing getaway. We take pride in our prime location, which offers easy access to both the beach and nearby restaurants like Coté Sud. We are delighted that you found our facilities, including the swimming pool, to be excellent and that our team provided friendly and efficient service. Cleanliness is a top priority for us, and I will certainly share your compliments with our housekeeping staff. Your kind words motivate us to continue delivering exceptional experiences to all our guests. We look forward to welcoming you back for another enjoyable stay. Service Clients Thalassa Sea & Spa Le Touquet

Customer review rating 4.0/5

Gillian S. Families - Confirmed reviews ALL

Dear Gillian S., Thank you for your positive feedback regarding our location and views. We appreciate your comments about the bar hours and stock, and we will take them into consideration for future improvements to enhance our guests' experience. Service Clients Thalassa Sea & Spa Le Touquet

Customer review rating 4.0/5

Francesca G. Families - Confirmed reviews ALL

Dear Francesca G., Thank you for your feedback regarding your recent stay at Novotel Thalassa Le Touquet. We are pleased to hear that you found your overall experience lovely. However, we regret that our front desk service did not meet your expectations and that you encountered issues with the cleaning staff's timing. We appreciate your comments about our bar hours, which are indeed set for operational efficiency. Your insights are valuable for our continuous improvement. We hope to welcome you back in the future for an even better experience. Service Clients Thalassa Sea & Spa Le Touquet

Customer review rating 4.5/5

Geoffrey N. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Richard W. Couples - Confirmed reviews ALL

Dear Kenneth R., Thank you for sharing your positive experience at Novotel Thalassa Le Touquet. It is wonderful to hear that our hotel has become one of your preferred destinations for a relaxing getaway. We take pride in our prime location, which offers easy access to both the beach and nearby restaurants like Coté Sud. We are delighted that you found our facilities, including the swimming pool, to be excellent and that our team provided friendly and efficient service. Cleanliness is a top priority for us, and I will certainly share your compliments with our housekeeping staff. Your kind words motivate us to continue delivering exceptional experiences to all our guests. We look forward to welcoming you back for another enjoyable stay. Service Clients Thalassa Sea & Spa Le Touquet

Customer review rating 4.0/5

Gillian S. Families - Confirmed reviews ALL

great hotel just a shame that the bars close so early and aren't well stocked

Dear Gillian S., Thank you for your positive feedback regarding our location and views. We appreciate your comments about the bar hours and stock, and we will take them into consideration for future improvements to enhance our guests' experience. Service Clients Thalassa Sea & Spa Le Touquet

Customer review rating 4.0/5

Francesca G. Families - Confirmed reviews ALL

Overall lovely - 3 things we'd mention, we tried to order flowers and ask for recommendations with the front desk - front desk took weeks to respond then v rude and no recommendations to share, odd to have bars shut at 10pm so we couldn't order drinks after dinner and the cleaning staff start v early and then keep knocking and rude when we're not ready to leave (one of the team he shook his head at me and slammed our door)

Dear Francesca G., Thank you for your feedback regarding your recent stay at Novotel Thalassa Le Touquet. We are pleased to hear that you found your overall experience lovely. However, we regret that our front desk service did not meet your expectations and that you encountered issues with the cleaning staff's timing. We appreciate your comments about our bar hours, which are indeed set for operational efficiency. Your insights are valuable for our continuous improvement. We hope to welcome you back in the future for an even better experience. Service Clients Thalassa Sea & Spa Le Touquet

Customer review rating 4.5/5

Geoffrey N. Couples - Confirmed reviews ALL

An ideally placed hotel with the possibility of being well looked after in the spa and pool.

Customer review rating 4.5/5

Richard W. Couples - Confirmed reviews ALL

Very good

Customer review rating 4.0/5

Anne L. Couples - Confirmed reviews ALL

Restaurant very good this year everybody very friendly

Customer review rating 2.0/5

Natasha L. Couples - Confirmed reviews ALL

Air con not working, room was too hot to sleep so needed to sleep with the door open. Queues at check in and check out

Customer review rating 1.5/5

Julian A. Families - Confirmed reviews ALL

The double beds were small my wife and I had a terrible night sleep which is a shame as everything else was very good bed ruined our stay

Dear Julian A., Thank you for your feedback regarding your recent stay. We regret that the size of the bed did not meet your expectations and affected your comfort. We appreciate your comments about our facilities and will take them into account for future improvements. Customer Service Thalassa Sea & Spa Le Touquet

Customer review rating 3.5/5

Sarah K. Couples - Confirmed reviews ALL

Basic but clean and comfortable room, except for the window which was so dirty it spoilt the view of the beach.

Dear Sarah K., Thank you for your feedback regarding your stay. We are pleased that you appreciated our location and found your room comfortable. However, we regret that the condition of the window impacted your experience. Your comments will be taken into consideration for future improvements. Service Clients Thalassa Sea & Spa Le Touquet

Customer review rating 3.5/5

Michael T. Couples - Confirmed reviews ALL

Our stay was a one night stopover visit so we may not have seen the hotel at its best. Our experience did not feel like one given to an Accor loyalty member which we get regularly at other hotels in the chain. Reception person was somewhat aloof and disinterested with multiple questions asked by us to figure out about restaurant and other onsite facilities available to guests. The hotel is a seaside hotel but we were given a room looking into the car park with no offer of a sea view room, even for an additional cost / free upgrade. The room was as far away as possible from the amenities at the hotel and on the ground floor so it felt like being in a cave. Breakfast was chaotic with insufficient staff to clear tables, shortages of food and plates, cold fried eggs and not the quality for such a hotel holding itself out as a Novotel standard. On the positive side, the restaurant on the IBIS side of the building was very good with friendly staff and quality menu / food offering for dinner. Maybe we should have stayed on the IBIS side ! We won’t be going back even though we depart France from Boulogne Sur Mer in October and will seek an alternative stopover hotel. Definitely room for improvement in the service offering at this hotel !!

Customer review rating 5.0/5

Wayne S. Couples - Confirmed reviews ALL

Location Staff Food all fantastic as usual.

Hello Wayne S., We sincerely thank you for your flattering comments regarding our location, our staff, and our cuisine. Your satisfaction is our priority, and we are delighted that your stay met your expectations. Customer Service Thalassa Sea & Spa Le Touquet

Customer review rating 2.0/5

Anne P. Couples - Confirmed reviews ALL

From having to wait an hour and a half past check in for our room keys to sand on the room floor over priced and under delivered

Dear Anne P., Thank you for sharing your impressions. We sincerely regret that your experience was marred by a delay at check-in and maintenance issues in your room. We appreciate your feedback and will take it into account to improve our services. Customer Service Thalassa Sea & Spa Le Touquet

Customer review rating 3.0/5

Rick B. Couples - Confirmed reviews ALL

Booked a Suite, was okay but wouldn't bother with the extra room. No balcony off that room, it felt quite closed in. Stayed for 2 nights the cleaner came on but didn't make the bed just left it.

Dear Mr. B., Thank you for taking the time to share your impressions. We are pleased that our location met your expectations. However, we take note of your remarks regarding the suite and the housekeeping service. Your feedback is valuable to us. Customer Service Thalassa Sea & Spa Le Touquet

Customer review rating 4.5/5

Dominic I. Families - Confirmed reviews ALL

Modern hotel with sea view

Dear Dominic I., Thank you for your positive comment regarding our beachfront location and the modern setting of our hotel. Your satisfaction is our priority, and we hope to welcome you again soon. Customer Service Thalassa Sea & Spa Le Touquet

Customer review rating 3.5/5

Thomas C. Couples - Confirmed reviews ALL

Buffet was excellent

Hello Thomas C., Thank you for your feedback regarding your stay. I am sorry to hear that the cleanliness of your room did not meet your expectations. Your comment will be taken into consideration to improve our services. I am pleased that you enjoyed our buffet. Customer Service Thalassa Sea & Spa Le Touquet

Customer review rating 3.5/5

Stephen K. Families - Confirmed reviews ALL

The reception was always very helpful The food in the restaurant was good and we enjoyed the use of the spa and the swimming pool

Dear Stephen K., Thank you for your positive comments regarding our location, the comfort of your stay, as well as the assistance of our reception staff. We acknowledge your remarks about the restaurant and the facilities, and we will continue to work on improving our guests' experience. Customer Service Thalassa Sea & Spa Le Touquet

Customer review rating 5.0/5

Heather R. Families - Confirmed reviews ALL

Lovely stay again and very grateful for the sea view room upgrade - thank you!

Dear Heather R., Thank you for your positive feedback, and we are delighted to hear that you enjoyed your stay as well as the upgrade to a room with a sea view. Your satisfaction is our greatest reward. Customer Service Thalassa Sea & Spa Le Touquet

Customer review rating 4.5/5

Natalie D. Families - Confirmed reviews ALL

Staff friendly, hotel clean and tidy - come every year

Customer review rating 1.0/5

Rebecca J. Families - Confirmed reviews ALL

Sadly, a disappointing stay after really looking forward to visiting. We paid extra for a room with a view, only to be given a room overlooking a mound of sand and a fence. Which there were only 2 or 3 rooms of this type. The room also didn’t feel particularly clean, with sand across the floor, and it hadn’t been properly prepared for four guests — the children’s bed wasn’t made up and there were only towels, robes and slippers for two. We raised the issues immediately and were told we could view alternative rooms the following morning, but when we returned to reception there seemed to be no record of this and we were then told we would have to pay extra to move. The hotel itself is in a fantastic beachfront location and has lots of potential, which made the experience even more disappointing. As a travel agent, I had particularly hoped this might be somewhere I could recommend to clients looking for an easy break from the UK, but unfortunately our experience fell well below expectations.

Chère Rebecca J., Je vous remercie d'avoir pris le temps de partager vos impressions concernant votre séjour au Novotel Thalassa Le Touquet. Je suis sincèrement désolé d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Il est regrettable que vous ayez reçu une chambre qui ne correspondait pas à la vue promise, et je comprends à quel point cela a pu être décevant. De plus, la propreté et la préparation de la chambre pour l'ensemble de votre famille ne répondent pas aux standards que nous nous efforçons de maintenir. Soyez assurée que ce retour a été pris en considération pour améliorer nos services. Concernant votre demande de changement de chambre, je m'excuse pour la confusion rencontrée à la réception. Nous nous efforçons de garantir une communication fluide entre nos équipes pour éviter de tels désagréments. Nous espérons que vous nous donnerez une nouvelle chance à l'avenir, malgré cette expérience insatisfaisante. Service Clients Thalassa Sea & Spa Le Touquet

Customer review rating 0.5/5

George E. Families - Confirmed reviews ALL

The hotel experience was extremely poor. The Hotel felt tired and in many places it was not clean . The glass out to the beach was widely so dirty you couldn’t see out (the view in the most important aspect of the Hotel. Our expensive room was tiny with a cheap feel. It was dirty - on arrival we couldn’t see through the dirt on the windows out to the beach. The terrace was stained and looked dirty and uncared for. The finish was poor with splashes of paint on the walls and in May places cracked and flaking. Much of the glass looking out to the beach around the Hotel had become opaque from dirt. In the restaurant the children’s menu largely comprised things containing very common allergens for kids. For example pasta with egg had been chosen and butter had been used to make the bolognaise. As a result my daughter could not eat anything on the menu. When I raised this with the waitress she pushed back saying egg in pasta was quite normal but suggested bolognaise with chips - my daughter chose plain chips - this was fortunate because we subsequently found out that the bolognaise contained butter and if she had eaten it it may have been a very serious anaphylactic event. The lifeguards in the pool were often lost in their books and frequently absent. The staff in reception were good but there were often queues and service was slow.

Other web-users rate our hotel

  • 781 reviews 8.9/10 Location
  • 1,393 reviews 6.5/10 Room
  • 1,335 reviews 8/10 Service
  • 12 reviews 4.1/10 WiFi
  • 603 reviews 4.9/10 Food
  • 513 reviews 3.7/10 Comfort
  • 477 reviews 7.3/10 Breakfast
  • 370 reviews 4.9/10 Cleanliness

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