ibis Styles Charleroi Airport Aero 44 3 stars

Customer review rating (ALL Rating) 4.5/5 1,219 reviews

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Rue Louis Blériot 4, 6041 GOSSELIES, Belgium

Description

Hotel extras

  • Just 5 min from Brussels South Airport (shuttle Service)

  • Apartment for long stay

  • French Restaurant on site

  • Fitness and Meeting room

  • Recently renovated rooms

Our accommodation(s)

Hotel location

ibis Styles Charleroi Airport Aero 44

Rue Louis Blériot 4
6041 GOSSELIES
Belgium

GPS:50.47328, 4.45783

Telephone
Fax +32 71 33 12 62

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EVASION

To satisfy your appetite the Evasion restaurant is open every day and offers you refined French Cuisine. On the opposite side of the restaurant our Escale bar offers you drinks and cocktails that you can also enjoy on the terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,219 reviews

Customer review rating 2.0/5

Richard J. H. Families - Confirmed reviews ALL

Stay was for my son and his team to attend a Futsal tournament. Beds comfy Rooms clean Bar service excellent Reception helpful Major let down was breakfast. Booked for both days for myself and my son at a cost of €50 and was lucky to get a croissant. Poor selection Water never replenished Eggs dry Bacon (if any was left) has no meat, just fat Sausages (if any left) dry and hard No cutlery No glasses for juice Only one coffee machine working Coffee from machine only half a cup Apple juice not replenished Tables left with previous people’s plates/drinks and not cleared Staff unhelpful - but only ever witnessed 1 or 2 staff working in the breakfast area so unfair to blame them as they are probably overworked This ruined the stay massively as in essence paid €25 each morning for 2 croissants and half a cup of coffee. The whole reason to book a breakfast was to fuel my son particularly, and myself, as we knew we had long days ahead at the Futsal tournament. Big let down

Dear Mr H., Thank you for taking the time to share your detailed feedback following your stay with us. We are pleased to read that you appreciated the comfort of the beds, the cleanliness of the rooms, the quality of the bar service and the helpfulness of our reception team. At the same time, we sincerely regret that your breakfast experience did not meet your expectations. Thank you for providing such detailed information regarding the buffet, replenishment of items, table clearing and staffing levels. Your comments are extremely valuable and will help us identify areas where we can improve our breakfast service. Please be assured that the service you experienced during this particular weekend does not reflect the standard of service we usually strive to provide at our hotel. We fully understand your disappointment, especially as breakfast was an important part of preparing for long days at the futsal tournament. Your feedback has been shared with the relevant teams so that corrective measures can be implemented and similar situations can be avoided in the future. Thank you again for your review and for helping us improve our services. We hope to have the opportunity to welcome you and your son again and provide the quality experience that more accurately reflects our usual standards. Kind regards, Front desk E: in… T: +32 (0)71 31 32 11 Ibis Styles Charleroi Airport Aero44 Rue Louis Blériot, 4 6041 Gosselies Belgium ibis.com / all.com

Customer review rating 1.0/5

Ian M. Couples - Confirmed reviews ALL

Review your bar staff (male) lucky not a physical fight. Reception man very nice.

Dear Mr. M., Thank you for taking the time to share your feedback following your stay with us. We are pleased to read that you appreciated the service provided by our reception team. However, we are sincerely sorry to learn that other aspects of your experience did not meet your expectations. Regarding the early check-in, we would like to clarify that we do offer this service when rooms are available before the standard check-in time. This service is subject to an additional charge, but guests are, of course, under no obligation to accept it. We also apologize for the inconvenience caused by our housekeeping team knocking on your door during your stay. We understand how uncomfortable this situation may have been and will remind our staff to be more attentive in the future. Concerning the incident you reported with a member of our bar team, please accept our sincere apologies. We take your comments very seriously and will conduct a thorough investigation to better understand what happened. Our priority is to ensure that such a situation does not occur again. Thank you once again for your feedback, which helps us improve our services. We hope you will consider giving us another opportunity to provide you with a much better experience in the future. Kind regards, Front desk E: in… T: +32 (0)71 31 32 11 Ibis Styles Charleroi Airport Aero44 Rue Louis Blériot, 4 6041 Gosselies Belgium ibis.com / all.com

Customer review rating 5.0/5

Seda K. Solo - Confirmed reviews ALL

If you’d like to spend a night close to the airport, this is the best place to stay.

Dear Guest, Thank you very much for your kind review. We are delighted to hear that you found your stay clean and comfortable. It is also wonderful to know that you would recommend our hotel to travellers looking for convenient accommodation close to Charleroi Airport. Your positive feedback means a great deal to our team, and we hope to have the pleasure of welcoming you back again in the future. Kind regards, Front desk E: in… T: +32 (0)71 31 32 11 Ibis Styles Charleroi Airport Aero44 Rue Louis Blériot, 4 6041 Gosselies Belgium ibis.com / all.com

Customer review rating 4.5/5

Adedayo A. A. Solo - Confirmed reviews ALL

Friendly and courteous staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Front desk E: in… T: +32 (0)71 31 32 11 Ibis Styles Charleroi Airport Aero44 Rue Louis Blériot, 4 6041 Gosselies Belgium ibis.com / all.com

Customer review rating 5.0/5

Andrew L. Families - Confirmed reviews ALL

Modern and great facilities at very reasonable price. The connecting rooms for family are really useful and convenient. The shower is one of the best, if not the best, that I’ve experienced in Europe and UK.

Dear Guest, Thank you very much for your wonderful feedback. We are delighted to hear that you appreciated our modern facilities, the value for money, and especially the convenience of our connecting family rooms. Your comment about the shower truly made us smile — being described as one of the best you have experienced in Europe and the UK is a fantastic compliment for us. We sincerely thank you for sharing your experience and hope to have the pleasure of welcoming you and your family again in the future. Kind regards, Reception E: in… T: +32 (0)71 31 32 11 Ibis Styles Charleroi Airport Aero44 Rue Louis Blériot, 4 6041 Gosselies Belgium ibis.com / all.com

Other web-users rate our hotel

  • 753 reviews 8.4/10 Location
  • 945 reviews 7.6/10 Room
  • 809 reviews 8.5/10 Service
  • 14 reviews 5.2/10 WiFi
  • 436 reviews 8.7/10 Cleanliness
  • 274 reviews 5.8/10 Value
  • 247 reviews 6.9/10 Breakfast
  • 159 reviews 8.9/10 Vibe

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