Mercure Jakarta Cikini 4 stars

Customer review rating (ALL Rating) 4.6/5 504 reviews

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Jalan Cikini Raya No 66, Menteng - Jakarta Pusat, 10330 JAKARTA, Indonesia

Description

Hotel extras

  • 10 modern meeting rooms and 1 Ballroom with complete facilities

  • In room Spa & Massage service

  • Infinity Rooftop Swimming Pool & Fitness Center

  • Strategic location with easy access to city center and tourist attractions

  • Located in the heart of the city of Jakarta's and easy access to Sudirman, SCBD

Our accommodation(s)

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Hotel location

Mercure Jakarta Cikini

Jalan Cikini Raya No 66, Menteng - Jakarta Pusat
10330 JAKARTA
Indonesia

GPS:-6.194204, 106.839144

Telephone
Fax +62 21 3926800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

DE'KAFE RESTAURANT

Our 4-star hotel in central Jakarta offers a wide variety of international and local culinary options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  504 reviews

TripAdvisor Rating  5.0/5  1,805 reviews

Certificate of excellence 2023

Great service

Customer review rating 4.5/5

Fauzan Business - Confirmed reviews ALL

Great greeting and any help they offer

Dear Mr Fauzan, Thank you for taking the time to leave us a review of your recent stay at Mercure Cikini. We are glad to hear that you were overall satisfied with your experience, and that you found our staff to be friendly and responsive. We appreciate your feedback regarding the food service, and we will take this into account as we continue to improve our offerings. We apologize for any inconvenience you may have experienced, and we hope that you will visit us again soon. Thank you again for your feedback, and we look forward to welcoming you back to Mercure Cikini. Mercurely Yours, Vinna Front Office Manager

Good stay

Customer review rating 4.0/5

Faisal Couples - Confirmed reviews ALL

Good food and breakfast, but I think you can improve more.

Dear Mr Faisal W., Thank you for taking the time to rate your experience at Mercure Jakarta Cikini. Concerning your review about Food temperature has share directly to our Executive Chef for improvement. We apologize for this inconvenience. I would like to assure you that we are committed to providing our guests with a comfortable and enjoyable stay. We have taken steps to address the issues you raised, and we are confident that you will have a more positive experience if you stay with us again in the future. Thank you for your feedback. We value your business and look forward to welcoming you back to our hotel soon. Our Best Regards, Vinna Front Office Manager

Really great stay

TripAdvisor rating 5.0/5

Fred N TripAdvisor review

Great location,comfortable, friendly and accommodating staff and fantastic breakfast spread! Although located at a busy street, the rooms are a quiet escape after a day of work or play in Jakarta. Pau pau at reception assisted me perfectly!

Dear Mr. Fred N, Warmest Greetings from Mercure Jakarta Cikini! hank you so much for your wonderful review! We're thrilled to hear that you enjoyed our great location, comfortable rooms, and the fantastic breakfast spread. It's also great to know that despite being on a busy street, our rooms provided a peaceful retreat after a busy day in Jakarta. We're especially happy to hear that Pau Pau at the reception was able to assist you perfectly – we'll be sure to pass on your kind words to them. We look forward to welcoming you back to Mercure in the future! Thank you again for sharing your experience. Warm Regards, Lisa P Sanjoyo General Manager

Moderate

Customer review rating 2.0/5

Nor U. B. S. Couples - Confirmed reviews ALL

The bathroom levelling wasn't satisfying. Water flows to the sink when we took shower.

Dear Mr Nor U., Thank you very much for taking the time to share your impressions on your recent stay with us at Mercure Jakarta Cikini. It is disappointing to read that your experience did not meet not only your expectations but our expected high level of service. It is also discouraging to read that we could not provide a memorable experience for you. Regarding your room experience, that has become our special concerned and follow up. due to it was not represent our service and quality. We appreciate your sharing your concerns, It is only our hope that you will give us the opportunity to deliver a more memorable experience when staying with us again. Together with my team, we looking forward to having the opportunity to welcoming you again at Mercure Jakarta Cikini in the near future Our Best Regards, Vinna Front Office Manager

Staycation with kids

TripAdvisor rating 5.0/5

Siti I TripAdvisor review

Good ambience for weekend staycation with family, delicious menu for breakfast, clean room, and very helpful staf with Nayla and Stephanie especially with kids activities at weekend. The location very strategies, in center of the city.

Dear Mrs. Siti, Thank you for sharing your wonderful feedback regarding your stay. We are delighted to hear that you enjoyed the ambiance for a weekend staycation with your family, as well as our delicious breakfast menu and the cleanliness of your room. It is particularly gratifying to know that Nayla and Stephanie were helpful in providing activities for the kids, contributing to a memorable experience for your family. We also appreciate your recognition of our strategic location in the city center. We look forward to welcoming you and your family back for another enjoyable stay in the future. Warm regards, Lisa P Sanjoyo General Manager

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Other web-users rate our hotel

  • 156 reviews 8.6/10 Location
  • 449 reviews 8.7/10 Room
  • 608 reviews 9.3/10 Service
  • 14 reviews 9.6/10 WiFi
  • 419 reviews 9/10 Food
  • 251 reviews 8.5/10 Cleanliness
  • 176 reviews 8.7/10 Breakfast
  • 92 reviews 6/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.