Mercure Jakarta Cikini 4 stars

Customer review rating (ALL Rating) 4.6/5 885 reviews

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Mercure Jakarta Cikini - Image 1
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Jalan Cikini Raya No 66, Menteng - Jakarta Pusat, 10330 JAKARTA, Indonesia

Description

Hotel extras

  • 11 modern meeting rooms and 1 Ballroom with complete facilities

  • In room Spa & Massage service

  • Infinity Rooftop Swimming Pool & Fitness Center

  • Strategic location with easy access to city center and tourist attractions

  • Located in the heart of the city of Jakarta's and easy access to Sudirman, SCBD

Our accommodation(s)

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Hotel location

Mercure Jakarta Cikini

Jalan Cikini Raya No 66, Menteng - Jakarta Pusat
10330 JAKARTA
Indonesia

GPS:-6.194204, 106.839144

Telephone
Fax +62 21 3926800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

DE'KAFE RESTAURANT

Our 4-star hotel in central Jakarta offers a wide variety of international and local culinary options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  885 reviews

Customer review rating 4.0/5

Pty, N. K. A. Business - Confirmed reviews ALL

The room was clean, comfortable, and well-maintained, making the stay very enjoyable. I also really liked the breakfast, as it offered a wide variety of options to choose from. There was a small issue during check-in. I had requested a twin bed when booking, but I was given a single bed instead. However, it wasn’t a big problem and didn’t affect my overall experience. Overall, I had a pleasant stay and would consider coming back again.

Dear Mr/Mrs Pty, N. K. A., Thank you very much for your kind feedback. We’re delighted to hear that you found the room clean, comfortable, and well-maintained, and that you enjoyed the variety offered at breakfast. It’s also wonderful to know that you had an overall pleasant stay with us. Please accept our sincere apologies for the inconvenience regarding your bedding preference during check-in. We truly appreciate your understanding, and we will certainly take note of this to ensure a better experience on your next visit. We look forward to welcoming you back again soon. Best Regards, Veronica Guest Relation Officer

Customer review rating 4.5/5

Avivah Y. R. Solo - Confirmed reviews ALL

I have enjoyable stay in mercure cikini. All staff are great and they remember me...

Dear Mr./Mrs. Avivah Y. R., Thank you for your kind review. We are delighted to hear that you had an enjoyable stay at Mercure Cikini and that our team made a positive impression by providing attentive and personalized service. Your appreciation means a lot to us and will certainly motivate our staff to continue delivering the best experience to our guests. We look forward to welcoming you back again soon. Best regards, Veronica Guest Relation Officer

Customer review rating 4.5/5

Eliezer C. Business - Confirmed reviews ALL

friendly stuff, helpful at all time

Dear Mr./Mrs. Eliezer C., Thank you for your kind review. We are delighted to hear that you found our staff friendly and helpful at all times. Providing warm and attentive service is something we always strive for, and it is truly rewarding to know that it made a positive impression during your stay. Your appreciation will be shared with our entire team, as it serves as great motivation for us to continue delivering excellent service to all our guests. We look forward to welcoming you again in the near future for another pleasant experience. Best regards, Veronica Guest Relation Officer

Customer review rating 5.0/5

. S. A. Business - Confirmed reviews ALL

warmth-welcome staff, smooth handling since arrival till departure, clean cozy and comfy room, i got all benefit. definitely will be back.

Kepada Yth. Bapak/Ibu, Sucuadi A., Terima kasih banyak atas ulasan positif yang Bapak/Ibu berikan. Kami sangat senang mendengar bahwa Bapak/Ibu merasa disambut dengan hangat oleh staf kami dan menikmati kenyamanan selama menginap, mulai dari kedatangan hingga keberangkatan. Kami juga sangat menghargai apresiasi Bapak/Ibu terhadap kebersihan, kenyamanan, dan kehangatan kamar yang kami sediakan. Kami akan terus berupaya untuk memberikan pengalaman menginap yang lebih baik lagi di kunjungan berikutnya. Kami sangat menantikan kesempatan untuk menyambut Bapak/Ibu kembali di masa depan. Terima kasih atas kepercayaan yang Bapak/Ibu berikan kepada kami. Best regards, Veronica Guest Relation Officer

Customer review rating 4.5/5

Matthew G. Families - Confirmed reviews ALL

This hotel is well located, close to Cikini train station and a very comfortable place to stay. It was very busy during Eid Mubarak but the staff did a fantastic job managing the hospitalities.

Dear Mr/Mrs. Matthew G., Thank you very much for your thoughtful review. We are delighted to hear that you found our location convenient, especially with its proximity to Cikini train station, and that you had a comfortable stay with us. We also truly appreciate your kind understanding during the busy Eid Mubarak period. It means a lot to us that you recognized our team’s efforts in maintaining service quality and hospitality despite the high occupancy. Your acknowledgment is a great motivation for all of us to continue delivering our best. We look forward to welcoming you back for another pleasant stay in the near future. Best regards, Veronica Guest Relations Officer

Other web-users rate our hotel

  • 244 reviews 9.1/10 Location
  • 651 reviews 9/10 Room
  • 954 reviews 9.5/10 Service
  • 22 reviews 9.5/10 WiFi
  • 394 reviews 9/10 Cleanliness
  • 223 reviews 8.8/10 Breakfast
  • 194 reviews 9.3/10 Vibe
  • 74 reviews 8.9/10 Value

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