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Destination Queenstown - New Zealand

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Queenstown : Prepare your trip

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Queenstown : practical information

Visit Queenstown

Queenstown is the adventure capital of the world. This small lakeside town in New Zealand's South Island sits at the foot of the Remarkables mountain range on the shores of Lake Wakatipu, surrounded by one of the most dramatic landscapes on earth. Bungee jumping was invented here. Skydiving is a popular recreational activity here. Jet boating was pioneered on the Shotover River just minutes from the town centre. And yet for every adrenelin high experience that Queenstown offers, there is a counter-weight of extraordinary beauty. The wine valleys of Gibbston and Central Otago, the steam-powered TSS Earnslaw crossing the lake at sunset, and the simple pleasure of watching the Remarkables turn pink and gold at the end of the day.

Explore the must-see attractions of Queenstown

The Skyline Gondola, rising 450 metres above the town to Bob's Peak, offers views across Lake Wakatipu and the Remarkables that are among the most photographed in New Zealand, and the luge ride back down is an experience that appeals to visitors of every age and temperament. The TSS Earnslaw, a restored 1912 twin-screw coal-fired steamship, crosses Lake Wakatipu on regular cruises that are as much a piece of living history as they are a scenic experience. An afternoon on the lake with the mountains rising from the water on every side remains one of New Zealand's most memorable journeys. The Shotover Canyon Swing and AJ Hackett Bungy sites cater to the town's legendary adventure reputation, while the Arrowtown historic goldfield village, just 20 minutes drive away, provides a beautifully preserved counterpoint to Queenstown's adrenaline culture, with excellent restaurants and the autumn colour that draws photographers from across the world. Novotel Queenstown Lakeside is a central base, steps from the lakefront, the gondola base station, and the town's dining and shopping precinct. Sofitel Queenstown Hotel & Spa sits at the heart of Queenstown's dining and adventure district with the spa as the perfect recovery venue after a day on the mountain. Hotel St Moritz, Queenstown - MGallery Collection commands beautiful views of Lake Wakatipu and the surrounding Alps from its elevated position, while Mercure Queenstown Resort offers uninterrupted lake views from its restaurant and rooms.

5-star hotels and premium experiences in Queenstown

Queenstown's luxury hotel scene matches its landscape in ambition and scale. Sofitel Queenstown Hotel & Spa is a luxury address, French art de vivre on the shores of Lake Wakatipu, with a Sofitel Spa offering L'Occitane signature massages and sensory rituals, elegant rooms and suites with Sofitel MyBed and alpine views, an infrared room and cedar-wood jacuzzi, and onsite restaurant serving refined French and New Zealand cuisine. It is a hotel that understands how to balance the exhilaration of the destination with the restorative pleasure of genuine luxury. Hotel St Moritz, Queenstown - MGallery Collection offers a boutique alpine luxury, its award-winning bar and restaurant, hot tub garden, gymnasium, and panoramic alpine views creating an intimate, story-driven experience.

Comfortable 4 and 3-star hotels in Queenstown

Novotel Queenstown Lakeside is steps from the town's bars, restaurants, and shopping, directly on the lakefront with the Gondola base nearby, and with flexible event spaces that capture the lake views that make every Queenstown meeting feel like a privilege. Mercure Queenstown Resort with its uninterrupted lake views from the South Eatery Restaurant, gym, pool, meeting rooms with natural light and alpine views, and 24-hour reception provides a well-rounded hotel that combines the reliable four-star quality with one of Queenstown's most compelling outlooks. Peppers Beacon Queenstown sits in the heart of the town centre, close to the TSS Earnslaw pier and the iconic Skyline Gondola, with apartment-style rooms that provide genuine space and the flexibility of self-contained living. Its proximity to world-class Central Otago vineyards makes it an excellent base for wine touring alongside the adventure activities. Mantra The Point Queenstown occupies a stunning lakefront position with direct waterfront views of Lake Wakatipu and the southern Alps with secure undercover parking, a private jetty, and tennis courts adding considerable practical value to the stay.

Business hotels in Queenstown

Queenstown has emerged as one of New Zealand's most sought-after destinations for high-end corporate events, incentive travel, and leadership retreats, combining the professional credibility of world-class hotel infrastructure with the extraordinary motivational power of one of the most picturesque settings. Novotel Queenstown Lakeside is a versatile business hotel, with bright, flexible event spaces offering lake views that make even the most routine meeting feel like an occasion, alongside a central lakefront position that keeps delegates connected to both the meeting room and the après-adventure bar. Hotel St Moritz, Queenstown - MGallery Collection is the premier choice for smaller executive retreats and board-level gatherings, where its meeting and events space with panoramic alpine views and an award-winning restaurant and bar. Sofitel Queenstown Hotel & Spa suits the highest-tier incentive groups and senior delegations, where the spa, French dining, and Sofitel brand prestige provide the backdrop for events that need to impress. Mercure Queenstown Resort offers three meeting rooms with natural light and uninterrupted lake views providing outstanding value for corporate groups seeking the Queenstown setting.

Family friendly hotels in Queenstown

Queenstown is one of the great adventure destinations for families and children of all ages discover something transformative here, whether it's the luge on Bob's Peak, a jet boat ride through the Shotover Canyon, the historic fascination of the TSS Earnslaw, or simply the wonder of a landscape this beautiful and this extreme. Novotel Queenstown Lakeside is a conveniently positioned family hotel thanks to its lakefront location putting the gondola, the pier, the town's family-friendly restaurants, and the launch point for lake activities all within comfortable walking distance. Mantra The Point Queenstown is an excellent family choice, its secure undercover parking eliminates one of the logistical challenges of travelling with children, the private jetty and tennis courts add genuine recreational value, and the apartment-style configurations give families the space they need. The 20-minute lakefront walk into town becomes a family adventure in itself with the water and mountains as the backdrop. Peppers Beacon Queenstown in the town centre suits families who want to be immediately accessible to the gondola, the shops, and the restaurants, with self-contained rooms providing the flexibility of apartment living.

Romantic hotels for a couples' getaway in Queenstown

Queenstown may be famous for adrenaline, but it is equally extraordinary for romance. Few destinations in the world offer the combination of dramatic natural beauty, exceptional food and wine, world-class spa experiences, and the particular intimacy of sharing an adventure together that Queenstown delivers. Sofitel Queenstown Hotel & Spa is the most purely romantic address in the town with the spa's sensory rituals and L'Occitane treatments, the cedar-wood jacuzzi, Left Bank Bistro's French-inflected dining with local Central Otago wine, and the alpine views from elegantly appointed rooms and suites create an experience of refined, complete indulgence that makes it the natural choice for honeymoons, anniversaries, and any occasion that warrants Queenstown's most considered luxury. Hotel St Moritz, Queenstown - MGallery Collection offers an intimate boutique romance, its hot tub garden, award-winning bar with Lake Wakatipu views, and the atmospheric alpine aesthetic creating an experience where every detail feels deliberately romantic. A wine and cheese evening on the terrace here, with the Remarkables catching the last of the light, is as close to perfection as a hotel stay can come. Mercure Queenstown Resort, with its pool, gym, and uninterrupted lake views from the restaurant, provides a well-rounded romantic option for couples who want comfort and scenery.

Queenstown: frequently asked questions

Queenstown is a compact town and Accor hotels are within manageable distance of the main attractions, but the character of each location varies. The town centre lakefront is the most central base and Novotel Queenstown Lakeside is steps from the water, the gondola, and the dining precinct, making it the most immediately connected option. Sofitel Queenstown Hotel & Spa sits in the heart of the dining and adventure district for the most complete in-town luxury experience. Hotel St Moritz, Queenstown - MGallery Collection occupies an elevated position with exceptional lake and mountain views. Mercure Queenstown Resort offers uninterrupted lake views with its own resort character a 5 minute drive from the centre of town. Peppers Beacon Queenstown is well positioned in the town for access to the gondola and the TSS Earnslaw pier. Mantra The Point Queenstown occupies a spectacular lakefront position a 20-minute walk along the waterfront from the town centre offering a quieter, more residential setting with extraordinary views.

Queenstown Airport sits approximately 6 kilometres east of the town centre in Frankton. Transfer times to the town centre hotels average 15 to 20 minutes depending on traffic, which can build during peak ski season arrivals. Mantra The Point Queenstown is the closest properties to the airport at around 8 minutes drive, while the Queenstown hotels located right in the centre of Queenstown such as Novotel Queenstown Lakeside is approximately 13 minutes drive. Taxis, shuttles, and rental cars — the most popular arrival option for travellers planning to explore the wider Otago and Fiordland region — are all available from the terminal.

Queenstown is served by the Orbus local bus network, with routes connecting the town centre to Frankton, Arrowtown, and the airport. The town centre properties — Novotel Queenstown Lakeside, Sofitel Queenstown Hotel & Spa, Hotel St Moritz, Queenstown - MGallery Collection, and Peppers Beacon Queenstown — are all within easy reach of central bus stops. Given Queenstown's scale and the concentration of attractions within the town centre, most visitors find the town itself entirely walkable, with taxis, Uber, and guided tours supplementing public buses for excursions to Arrowtown, Glenorchy, and the adventure activity sites on the Shotover and Kawarau rivers.

Queenstown's most celebrated experiences are concentrated around the town centre waterfront and the surrounding landscape. The Skyline Gondola base station is steps from Novotel Queenstown Lakeside and Sofitel Queenstown Hotel & Spa. The TSS Earnslaw pier and the town's main waterfront precinct are within easy walking distance of all central hotels. The AJ Hackett Kawarau Bridge Bungy, New Zealand's original commercial bungy site, is approximately 20 minutes by road from the town centre, easily reachable from any hotel. Arrowtown's heritage village and Central Otago wine region are a 20 to 40-minute drive, and all properties can assist with arranging wine tours. Milford Sound day trips, one of New Zealand's most spectacular experiences, depart from Queenstown by road or air, and concierge teams at all Accor properties can arrange bookings and transport.

Queenstown's Accor hotels offer some of the most atmospheric dining and bar experiences in New Zealand's South Island. Sofitel Queenstown Hotel & Spa operates Left Bank Bistro and Le Salon Rouge, refined French and New Zealand dining with local produce and Central Otago wines in an elegant hotel setting. Hotel St Moritz, Queenstown - MGallery Collection has an award-winning bar and restaurant with panoramic alpine and lake views, one of the most scenically dramatic dining settings in New Zealand, with a wine list that reflects the world-class Central Otago pinot noir available on the doorstep. Novotel Queenstown Lakeside serves contemporary dining using fresh local produce in its lakefront setting. Mercure Queenstown Resort operates the South Eatery Restaurant with uninterrupted lake views and a Lounge Bar for coffee, snacks, and beverages throughout the day.

Spa facilities are available at Sofitel Queenstown Hotel & Spa, with its L'Occitane spa, infrared room, cedar-wood jacuzzi, and fitness centre representing the most complete wellness offer in the town. Gym and pool facilities are available at Mercure Queenstown Resort. Hotel St Moritz, Queenstown - MGallery Collection has a hot tub garden and gymnasium. Mantra The Point Queenstown offers a private jetty and tennis courts. All properties provide high-speed Wi-Fi, concierge services, and can arrange bookings for the full range of Queenstown activities — bungy jumping, jet boating, skydiving, heli-skiing, lake cruises, wine tours, Milford Sound excursions, guided alpine walks, and mountain bike trails in the surrounding Wakatipu basin.

Parking is an important consideration in Queenstown, where self-driving visitors — particularly those arriving by rental car from Christchurch or planning road trips to Fiordland and the Catlins — need reliable on-site parking. Mantra The Point Queenstown offers secure undercover parking — a significant advantage for self-driving visitors. Mercure Queenstown Resort offers paid on-site car parking. Sofitel Queenstown Hotel & Spa, Novotel Queenstown Lakeside, and Hotel St Moritz, Queenstown - MGallery Collection can assist with parking arrangements or direct guests to nearby public parking facilities. Confirm specific parking details and any associated charges directly with the property at the time of booking, particularly during the peak ski season when demand across the town is highest.

Sofitel Queenstown Hotel & Spa serves a refined breakfast using local produce. Hotel St Moritz, Queenstown - MGallery Collection offers breakfast with those extraordinary alpine views, a memorable start to a Queenstown day. Novotel Queenstown Lakeside serves a contemporary breakfast with fresh local ingredients. Mercure Queenstown Resort provides breakfast with its signature uninterrupted lake views from the South Eatery Restaurant.

Queenstown is a popular destination for extended stays for ski season enthusiasts, families on longer South Island road trips, and travellers seeking apartment-style configurations that provide kitchen facilities and additional space. Peppers Beacon Queenstown offers apartment-style rooms in the heart of the town centre, self-contained units with the flexibility of independent living and the convenience of a central Queenstown address, complete with onsite BBQ facilities available through the day. Mantra The Point Queenstown similarly provides apartment-style configurations in its lakefront setting, with the additional benefits of secure parking, a private jetty, and tennis courts.

The free ALL Accor loyalty programme allows members to earn points on stays, dining, and spa treatments — and redeem them at any Accor hotel worldwide. Whether you're checking into Peppers Beacon Queenstown for a week of winter skiing or settling into Sofitel Queenstown Hotel & Spa for a luxury alpine escape, every night builds your membership status and points balance. Book your Queenstown travel direct on ALL.com or via the ALL Accor app to secure the best available rate alongside your full member entitlements.

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.