Mercure Queenstown Resort

Mercure Queenstown Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 1,776 reviews

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Hotel extras

  • Uninterrupted views from South Eatery Restaurant and Lake view rooms

  • Coffee, snacks, and beverages at the Lounge Bar

  • Three meeting rooms with natural light and views

  • 24-hour reception and free, on-site car park

  • ALLSAFE Certification

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Queenstown Resort

Sainsbury Road, Fernhill, Private Bag 50071
New Zealand



  • By plane

    QUEENSTOWN FRANKTON At 20km / 12 miles

  • By car

    HIGHWAY 6 At 15km / 9.38 miles

GPS:-45.038529, 168.638685

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Choose from a choice of Garden View standard rooms or spacious Lake View rooms. Superior room amenities in both room options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,776 reviews

TripAdvisor Rating  4.0/5  1,868 reviews

Certificate of excellence 2022

Very welcoming

Customer review rating 4.5/5

Ash Families - Confirmed reviews ALL

The overall stay was awesome had an amazing view a huge view and Mecure is just out of town so it was good to be away from all the busy traffic

Well located, great views and amenities.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Good times for us, friendly and very helpful staff.

quiet rooms, decent facilities, awesome view

Customer review rating 4.0/5

C Business - Confirmed reviews ALL

fairly good experience, was pleasant from start to finish. Good customer service, and nice comfy beds

Great service! Awesome stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Had a family holiday in Queenstown for aw week and stayed at Mercure Resort, was absolutely amazing, the service by staff was great, breakfast was delicious and felt very welcomed there. Also in a very good location with spectacular views and close to the town centre. Thank you Mercure Queenstown Resort :)

Overall, It was a great experience

Customer review rating 4.5/5

Kristina G. Families - Confirmed reviews ALL

I have spoken to the hotel staff directly to do my booking. They have impeccable phone manners. The lady I spoke with was friendly and polite. Upon arrival at the hotel, I have been advised that they have a little suprise for me. I asked what it is, they have upgraded my room as they knew it is my birthday. The room was very tidy and clean. The view was spectacular. They have also left a birthday greeting card macarons and chocolate with a chocolate greeting happy birthday. It was kind gesture which made my day and ofcourse my kids who love to eat them. Thank you to the Duty Manager to Gurpreet Singh. It was very much appreciated. Breakfast was nicely served. My husband and my kids enjoyed the view while we eat. All of the staff was polite during our stay at the hotel. I would highly recommend Mercure Queenstown to my friends and family.

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