Description
Hotel extras
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Uninterrupted views from South Eatery Restaurant and Lake view rooms
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Coffee, snacks, and beverages at the Lounge Bar
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Three meeting rooms with natural light and views
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24-hour reception and paid on-site car park
Our accommodation(s)
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Room
Garden View Room with 2 Double beds
- 4 pers. max
- 24 m² / 258 sq ft
- Bedding 2 x Double bed(s)
- Views: Garden View or Pool side
Room
Garden View room with King-size bed
- 3 pers. max
- 24 m² / 258 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View or Pool side
- Accessible room
Room
Lake View Room with 2 Queen-size beds
- 4 pers. max
- 28 m² / 301 sq ft
- Bedding 2 x Queen size bed(s)
- Views: Bay view or Lake View or Mountain view
Room
Lake View Room with King-size bed
- 3 pers. max
- 28 m² / 301 sq ft
- Bedding 1 x King size bed(s)
- Views: Bay view or Lake View or Mountain view
Room
Superior Lake View Room with 2 Queen-size beds
- 4 pers. max
- 28 m² / 301 sq ft
- Bedding 2 x Queen size bed(s)
- Views: Bay view or Lake View or Mountain view
Room
Superior Lake View Room with King-size bed
- 3 pers. max
- 28 m² / 301 sq ft
- Bedding 1 x King size bed(s)
- Views: Bay view or Lake View or Mountain view
Room
Garden View room with King-size bed
- 3 pers. max
- 24 m² / 258 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View or Pool side
- Accessible room
Hotel location
Mercure Queenstown Resort
21 Sainsbury Road, Fernhill, PO Box 156
9300 QUEENSTOWN
New Zealand
GPS:-45.038529, 168.638685
Access and transport
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HIGHWAY 6
Highway exit
Access: 15 km / 9.38 mi
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LAKE WAKATIPU
Tourist attraction
Access: 2 km / 1.25 mi
QUEENSTOWN MEMORIAL HALL
Entertainment/theatre district
Access: 3 km / 1.88 mi
QUEENSTOWN PARK
Botanical gardens
Access: 3 km / 1.86 mi
WHARF CASINO
Casino
Access: 3 km / 1.88 mi
QUEENSTOWN READINGS CINEMA
Cinema district
Access: 3 km / 1.88 mi
ARROWTOWN MUSEUM
Museums
Access: 20 km / 12.43 mi
CORONET PEAK
Ski area
Access: 20 km / 12.5 mi
ARROWTOWN GOLDMINING VILLAGE
Historic monument
Access: 20 km / 12.43 mi
CENTRAL OTAGO WINERIES
Other attractions
Access: 35 km / 21.75 mi 25 min drive
CROMWELL RACETRACK
Racetrack
Access: 59 km / 36.88 mi
GLENORCHY GATEWAY TO WILDERNESS
Tourist attraction
Access: 59 km / 36.88 mi
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LAKE WAKATIPU
Lake
Access: 3 km / 1.86 mi 15 min walk / 3 min drive
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Shuttle
Shuttle scheduled
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QUEENSTOWN
Shopping centre/mall
Access: 1.8 km / 1.12 mi 20 min walk / 5 min drive
QUEENSTOWN
Shopping centre/mall
Access: 3 km / 1.88 mi
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
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RISES
Rises Restaurant offers a hearty alpine buffet breakfast every day. Full Continental, English and American selections. Enjoy the views and sunrise over the Remarkables Mountains from the Rises Restaurant vantage point every day.
SOUTH EATERY
South Eatery Restaurant, a la carte dining featuring the best of Central Otago wines and seasonal menus. Enjoy the 180 degree views and sunsets of the Lake Wakatipu and Remarkables Mountain range from the panoramic floor to ceiling windows.
LOUNGE BAR
A relaxing meeting place in the heart of the hotel with superb views and an alpine lodge theme, with stylish furnishings, an open fire and LCD Sky TV with the latest news and sports. Enjoy coffees, cocktails, light meals and beverages.
Breakfast
Enjoy breakfast with the sunrise over the Remarkables in Rises Restaurant. Featuring full cooked and continental buffet selections.
Pool
Fitness center
With the best views from any Gym in Queenstown you will enjoy a great workout from 7.00am - 10.00pm.
Meetings & Events
- Number of Meeting Room
- 3
- Surface of the largest room
- 129 m² / 423 sq ft
- Maximum seats capacity
- 90
- Maximum capacity for banquets
- 70
Weddings
Your wedding at Mercure Queenstown Resort will be unforgettable, unique and truly memorable. A superb venue with fantastic views, service and your own personal wedding co-coordinator.
Our guest reviews
ALL Rating
Customer review rating 2.0/5
Mayankkumar S. R. S. Families - Confirmed reviews ALL
Dear Mayankkumar, Thank you for sharing your feedback with us. We’re glad to know you found some aspects of your stay satisfactory, but we’re truly sorry that your overall experience did not meet your expectations. Regarding parking, we understand your concern. As parking facilities are limited and maintained separately, a charge is applied for their use. We appreciate your feedback and will continue working on ensuring this information is clearly communicated to avoid any inconvenience. We also sincerely regret the inconvenience caused due to the unavailability of Jain food options during your stay. We strive to accommodate dietary requirements wherever possible, and your feedback highlights an area where we need to improve. We will be discussing this with our culinary team to explore better options for future guests. As for the breakfast service, we apologize for the confusion regarding the hot chocolate request. This does not reflect the level of flexibility and service we aim to provide, and we will address this with our team to ensure a more guest-friendly approach. Your feedback is very important to us, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to serve you better in the future. Warm regards, Alex Andrew Assistant Manager Mercure Queenstown Resort
Customer review rating 4.5/5
Karlene H. Families - Confirmed reviews ALL
Hello Karlene, Thank you for your thoughtful feedback, we really appreciate you taking the time. It’s wonderful to hear that you had such an enjoyable stay and felt well looked after throughout your time with us. We’re especially pleased that the little touches helped make things easier for you. Your kind words about our restaurant team are greatly appreciated as well; they’ll be delighted to know they helped your mum to have a comfortable and enjoyable dining experience. Thank you again for your kind comments—we hope to have the pleasure of welcoming you both back again soon. Kind regards, Eva Scott Assistant/Duty Manager The Mercure Queenstown Resort
Customer review rating 2.5/5
John K. Business - Confirmed reviews ALL
Dear John, Thank you for sharing your feedback. We’re sorry to hear that your arrival experience and overall stay did not meet expectations. A 20-minute wait at check-in is certainly not the standard we aim to provide, and we’ll be addressing this with our team to ensure a more efficient and welcoming arrival for our guests. We also appreciate your comments regarding the room lighting and breakfast experience—these are areas we are actively reviewing to improve both comfort and quality. We’re disappointed to hear that breakfast didn’t meet your expectations and that you chose to dine elsewhere. Your feedback is valuable and helps us identify where we need to do better. We hope to have the opportunity to welcome you back in the future and provide a more seamless and enjoyable stay. Warm regards, Alex Andrew Assistant Manager Mercure Queenstown Resort
Customer review rating 5.0/5
Kylie K. Families - Confirmed reviews ALL
Hello Kylie, Thank you for your lovely review. We’re so pleased you found the hotel easy to locate and that our team’s communication and service made a great impression. It’s wonderful to hear you enjoyed the views and found your room clean and comfortable. We truly appreciate your kind words and look forward to welcoming you back again soon. Kind regards, Eva Scott Assistant/Duty Manager The Mercure Queenstown Resort
Customer review rating 4.5/5
Anne W. Families - Confirmed reviews ALL
Hi Anne, Thank you for taking the time to share your feedback! We’re so pleased to hear you enjoyed your comfortable stay and appreciated the spacious room. It’s also great to know our team made a positive impression and that you were able to enjoy the spa facilities. We truly appreciate your kind comments and hope to welcome you back again soon. Warm regards, Lucy King-O'Donnell Duty Manager Mercure Queenstown Resort
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