Mercure Queenstown Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 1,671 reviews

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Description

Hotel extras

  • Uninterrupted views from South Eatery Restaurant and Lake view rooms

  • Coffee, snacks, and beverages at the Lounge Bar

  • Three meeting rooms with natural light and views

  • 24-hour reception and free, on-site car park

Our accommodation(s)

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Hotel location

Mercure Queenstown Resort

21 Sainsbury Road, Fernhill, PO Box 156
9300 QUEENSTOWN
New Zealand

GPS:-45.038529, 168.638685

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,671 reviews

TripAdvisor Rating  4.0/5  1,917 reviews

Nice view

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Room wasn't ready even 2 pm. I was asking early checking 2 days ago and came to hotel 12 pm expecting to check early. Front desk staff didn't let me check in saying room wasn't ready If Pools are heated kids will enjoy more

Well Located and Well Run

Customer review rating 5.0/5

Grace K. Families - Confirmed reviews ALL

We stayed three nights at Mercure in Queenstown. We have stayed at this chain in France and found it to be excellent. Nice staff, comfy beds, clean and a nice breakfast. Good value for your travel dollar.

Customer review rating 4.0/5

Pwettygerl Families - Confirmed reviews ALL

can i please have the receipt for my payment?

Great, friendly staff

Customer review rating 3.5/5

A M. Couples - Confirmed reviews ALL

The hotel staff were extremely friendly and helpful. Mary in the dining room and breakfast room was especially sweet. The rooms are outdated and in need of a refresh. There was no dresser to place clothing items in

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Bathrooms need updating. The use of shower curtains automatically makes a property look cheap and less impressive.

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Other web-users rate our hotel

  • 703 reviews 7.9/10 Location
  • 1,573 reviews 7.9/10 Room
  • 1,131 reviews 8.6/10 Service
  • 17 reviews 5.1/10 WiFi
  • 404 reviews 6/10 Cleanliness
  • 339 reviews 5.8/10 Breakfast
  • 264 reviews 6.4/10 Value

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