Mercure Queenstown Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 1,563 reviews

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Mercure Queenstown Resort - Image 1
Mercure Queenstown Resort - Image 2
Mercure Queenstown Resort - Image 3
Mercure Queenstown Resort - Image 4
21 Sainsbury Road, Fernhill, PO Box 156, 9300 QUEENSTOWN, New Zealand

Description

Hotel extras

  • Uninterrupted views from South Eatery Restaurant and Lake view rooms

  • Coffee, snacks, and beverages at the Lounge Bar

  • Three meeting rooms with natural light and views

  • 24-hour reception and free, on-site car park

Our accommodation(s)

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Hotel location

Mercure Queenstown Resort

21 Sainsbury Road, Fernhill, PO Box 156
9300 QUEENSTOWN
New Zealand

GPS:-45.038529, 168.638685

Telephone
Fax +64 3 442 7354

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,563 reviews

TripAdvisor Rating  4.0/5  1,922 reviews

Customer review rating 4.0/5

Balramreddy E. Families - Confirmed reviews ALL

Well located with great views, but a very busy hotel

Customer review rating 3.0/5

Trent Couples - Confirmed reviews ALL

Dear Trent, Thank you for your review and for choosing to stay with us at Mercure Queenstown. We\'re delighted to hear that you enjoyed the stunning views, gym, and sauna during your visit. Queenstown is indeed a bustling destination, attracting many tourists, including groups traveling by bus. This can make certain times, like breakfast, quite busy. We appreciate your understanding and patience with this. We\'re glad you found the rest of your stay pleasant and hope to welcome you back soon for another enjoyable experience. Sincerely, Marty Lamont General manager Mercure Queenstown Resort

Customer review rating 4.0/5

Antenor C. S. J. Couples - Confirmed reviews ALL

Average stay

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Don S. Families - Confirmed reviews ALL

Dear Don, Thanks for your feedback and for being a loyal Accor member. I\'m really sorry to hear that your recent stay didn\'t live up to your expectations, especially with the service and welcoming. We truly appreciate our regular guests, and it\'s disappointing to hear we missed the mark this time. I\'ll make sure to address this with the team to ensure we provide the warm and attentive service you deserve. Your input is valuable, and we\'ll work on improving. If you have any other concerns or suggestions, feel free to reach out. We hope to see you again soon for a better experience. Best regards, Marty Lamont General Manager Mercure Queenstown

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Other web-users rate our hotel

  • 686 reviews 7.6/10 Location
  • 1,490 reviews 7.9/10 Room
  • 1,060 reviews 8.5/10 Service
  • 19 reviews 5.4/10 WiFi
  • 394 reviews 7/10 Food
  • 362 reviews 6.4/10 Cleanliness
  • 328 reviews 6/10 Breakfast
  • 258 reviews 6.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.