Mercure Queenstown Resort

Mercure Queenstown Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 1,888 reviews

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Hotel extras

  • Uninterrupted views from South Eatery Restaurant and Lake view rooms

  • Coffee, snacks, and beverages at the Lounge Bar

  • Three meeting rooms with natural light and views

  • 24-hour reception and free, on-site car park

  • ALLSAFE Certification

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Queenstown Resort

Sainsbury Road, Fernhill, Private Bag 50071
9300 QUEENSTOWN
New Zealand

  • SAINSBURY RD:  HIGHWAY 6 QUEENSTOWN

  • SAINSBURY ROAD:  HIGHWAY 8 QUEENSTOWN

  • By plane

    QUEENSTOWN FRANKTON At 20km / 12 miles

  • By car

    HIGHWAY 6 At 15km / 9.38 miles

GPS:-45.038529, 168.638685

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Choose from a choice of Garden View standard rooms or spacious Lake View rooms. Superior room amenities in both room options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,888 reviews

TripAdvisor Rating  4.0/5  1,869 reviews

Certificate of excellence 2022

Awesome staff - really helpful

Customer review rating 3.0/5

Greg Families - Confirmed reviews ALL

Real disappointed with the rooms. Tired and run down for the price. The breakfast was good but really basic. Certainly not an experience staying. Just a place to stay.

Well located with onsite parking

Customer review rating 3.5/5

Stacey Families - Confirmed reviews ALL

Our stay was fine, but not outstanding. The bar was lacking lots and couldn't even provide us with coke or sprite. We paid extra for the room upgrade to have water and mountain views, however, we were put into the basement level and had views of railings. Rather disappointing when we were expecting a nice view

Well located, and good stay

Customer review rating 5.0/5

William G. Solo - Confirmed reviews ALL

Great location and convenient parking

Dear William G., Thank you kindly for taking the time to leave such a positive review regarding your time with us, it is much appreciated. I hope you will give us the opportunity to welcome you back in the future! Sincerely, Gurjant Singh Assistant Manager The Mercure Queenstown Resort

Amazing Resort

Customer review rating 4.5/5

Anita J. Couples - Confirmed reviews ALL

My husband and I recently stayed for our 25th Anniversary we had an amazing trip and found the resort to be of excellent standards, all the staff were so helpful & friendly, always smiling and willing to accomodate any needs we had.

Dear Anita J., We Sincerely appreciate your comments regarding your stay at the Mercure Queenstown Resort. It is always a pleasure to receive positive feedback. Your feedback will definitely give more energy to our whole team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sana khan Assistant Manager The Mercure Queenstown Resort

Customer review rating 4.5/5

Liz C. Families - Confirmed reviews ALL

Great location, great service

Dear Elizabeth Ladiana-C., Thank you kindly for taking the time to leave such a positive review regarding your time with us, it is much appreciated. I hope you will give us the opportunity to welcome you back in the future! Sincerely, Gurjant Singh Assistant Manager The Mercure Queenstown Resort

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Other web-users rate our hotel

  • 496 reviews 8.5/10 Location
  • 1,376 reviews 7.8/10 Room
  • 1,306 reviews 8.9/10 Service
  • 16 reviews 5.1/10 WiFi
  • 387 reviews 6/10 Cleanliness
  • 334 reviews 7.2/10 Breakfast
  • 179 reviews 8/10 Wellness Area

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