Mercure Queenstown Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 1,473 reviews

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Mercure Queenstown Resort - Image 1
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Mercure Queenstown Resort - Image 3
Mercure Queenstown Resort - Image 4
21 Sainsbury Road, Fernhill, PO Box 156, 9300 QUEENSTOWN, New Zealand

Description

Hotel extras

  • Uninterrupted views from South Eatery Restaurant and Lake view rooms

  • Coffee, snacks, and beverages at the Lounge Bar

  • Three meeting rooms with natural light and views

  • 24-hour reception and paid on-site car park

Our accommodation(s)

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Hotel location

Mercure Queenstown Resort

21 Sainsbury Road, Fernhill, PO Box 156
9300 QUEENSTOWN
New Zealand

GPS:-45.038529, 168.638685

Telephone
Fax +64 3 442 7354

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,473 reviews

TripAdvisor Rating  4.0/5  1,930 reviews

Customer review rating 4.5/5

Elizabeth V. H. Families - Confirmed reviews ALL

Very comfortable, helpful staff, great breakfast and with wonderful views, delightful dinner and restaurant, staff in restaurant excellent.

Dear Elizabeth, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the comfort of our accommodations, the quality of our breakfast, and the service in our restaurant. Your feedback is greatly appreciated. We hope to welcome you back soon! Warm regards, Lucy King-O'Donnell Duty Manager Mercure Queenstown Resort

Customer review rating 4.0/5

Matias J. L. B. Solo - Confirmed reviews ALL

Great location, spacious and tide room with nice relaxing views of the lake and neighbouring mountains

Dear Matias, Thank you for your positive feedback. We are thrilled to hear that you enjoyed your stay and appreciated our picturesque location and spacious accommodations. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Lucy King-O'Donnell Duty Manager Mercure Queenstown Resort

Customer review rating 4.5/5

Summa P. Families - Confirmed reviews ALL

The views breathtaking, food excllent good variety on breakfast buffet, freindly staff comftable bed well managed hotel.

Dear Summa, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the breathtaking views, excellent breakfast variety, and our friendly staff. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Kind regards, Gurjant Singh Mercure Queenstown Resort

Customer review rating 4.5/5

Gunter K. Couples - Confirmed reviews ALL

We were pleasantly surprised on arrival in our room and made wrote a card of thanks to the management for the thoughtly congratulatory wishes scrolled in chocolate with fruit and the towel swans (lifelong partners) - all for our 60th wedding anniversary - very special.

Dear Gunter K., Thank you for your kind words regarding your experience at our hotel. We are delighted that you appreciated the special touches we provided for your 60th wedding anniversary. It is our pleasure to create memorable moments for our guests. Congratulations once again from all the team here at the Mercure. Warm regards, Alex Andrew Assistant Manager Mercure Queenstown Resort

Customer review rating 5.0/5

Pedro B. Couples - Confirmed reviews ALL

Nice and pleasant surrounding not too close or too far from the CBD. We enjoyed everyday breakfast and occasional dinner

Dear Pedro B., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, the pleasant surroundings, and the dining experiences we offer. We look forward to welcoming you back in the future. Best regards, Alex Andrew Assistant Manager Mercure Queenstown Resort

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Other web-users rate our hotel

  • 722 reviews 7.6/10 Location
  • 1,484 reviews 7.7/10 Room
  • 1,040 reviews 8.3/10 Service
  • 29 reviews 5.5/10 WiFi
  • 376 reviews 5.9/10 Cleanliness
  • 318 reviews 6.4/10 Breakfast
  • 281 reviews 6.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.