Mercure Queenstown Resort 4 stars

Name: Mercure Queenstown Resort Hotel | Leisure Resort | ALL - ALL
Address: Sainsbury Road, Fernhill, Private Bag 50071, QUEENSTOWN, 9300, New Zealand
Telephone: +6434426600
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 1,704 reviews

Sainsbury Road, Fernhill, Private Bag 50071, 9300 QUEENSTOWN, New Zealand

Description

Mercure Queenstown Resort

Hotel for travellers looking for local and authentic experiences

The Mercure Queenstown team welcomes you to our very special location with exceptional views over the Lake and Mountains combined with excellent hotel services and facilities.

Marty Lamont, Hotel Manager

Situated on a unique vantage point with breathtaking views over Lake Wakatipu and the Remarkables Mountain range. Our resort offers 148 guest rooms with either spectacular Lake or relaxing Garden views. For an adventure packed holiday or a relaxing sojourn, Mercure Queenstown Resort can provide you with a perfect base to explore all the wonderful activities and places to discover. Hotel facilities include a seasonal swimming pool, spa pools, sauna, gymnasium and a sports storage room.

Mercure Queenstown Resort is the ideal base for families, groups and couples seeking a relaxed retreat in New Zealand's adventure capital. A 5-minute drive will see you exploring Queenstown's vibrant dining and retail precinct, before heading on to some of the best-loved local ski resorts, including Coronet Peak.

Explore nearby Queenstown Gardens, Queenstown city center, and Skyline Gondola and luge.

Hotel extras

Uninterrupted views from South Eatery Restaurant and Lake view rooms
Coffee, snacks, and beverages at the Lounge Bar
Three meeting rooms with natural light and views
24-hour reception and free, on-site car park
ALLSAFE Certification

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Choose from a choice of Garden View standard rooms or spacious Lake View rooms. Superior room amenities in both room options.

Room

Garden View Room with 2 Double beds

4 persons
24 m² / 258 sq ft

Bedding 2 x Double bed(s)
Views: Garden View or Pool side

Room

Garden View room with King-size bed

3 persons
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: Garden View or Pool side
Accessible room

Room

Lake View Room with 2 Queen-size beds

4 persons
28 m² / 301 sq ft

Bedding 2 x Queen size bed(s)
Views: Bay view or Mountain view or Lake View

Room

Lake View Room with King-size bed

3 persons
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: Bay view or Mountain view or Lake View

Room

Superior Lake View Room with 2 Queen-size beds

4 persons
28 m² / 301 sq ft

Bedding 2 x Queen size bed(s)
Views: Lake View or Bay view or Mountain view

Room

Superior Lake View Room with King-size bed

3 persons
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: Bay view or Mountain view or Lake View

Room

Accessible Superior, 1 King Bed, Garden View

3 persons
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Accessible room

Hotel location

Mercure Queenstown Resort

Sainsbury Road, Fernhill, Private Bag 50071
9300 QUEENSTOWN
New Zealand

GPS:-45.038529, 168.638685

+64 3 442 6600

+64 3 442 7354

HIGHWAY 6

Highway exit

Access: 15 km / 9.38 mi

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

RISES

Rises Restaurant offers a hearty alpine buffet breakfast every day. Full Continental, English and American selections. Enjoy the views and sunrise over the Remarkables Mountains from the Rises Restaurant vantage point every day.

SOUTH EATERY

South Eatery Restaurant, a la carte dining featuring the best of Central Otago wines and seasonal menus. Enjoy the 180 degree views and sunsets of the Lake Wakatipu and Remarkables Mountain range from the panoramic floor to ceiling windows.

Take advantage of our Flight + Hotel offers

Discover

Our guest reviews

Good stay

Anonymous Friends - 5/24/2023 Confirmed reviews ALL

Excellent location

GOOD STAY

Chung-mei C. Couples - 5/23/2023 Confirmed reviews ALL

great stay, parking available

Good stay

Hester T. Couples - 5/22/2023 Confirmed reviews ALL

Comfortable clean and excellent staff

We had a good stay with good location to town and a fantastic view of the lake.

Garth C. Couples - 5/22/2023 Confirmed reviews ALL

Overall, we enjoyed our stay at Mercure Queenstown. Good location to town and a great view of the lake. For the most part the service was good. Housekeeping for room 302 was great for our whole stay. The bar man a young Nepalese man was great. The waitresses in the restaurant were great. The food overall was good, especially the meat dishes. Unfortunately, the fish of the day was really ordinary with a tiny piece of fish with no flavour. A young Chinese lady checked us in at the front desk and she was exceptional with her service and information, she made us feel welcome. Unfortunately, she was the exception as the other two gentlemen and young lady on at the time were not welcoming at all. In fact you felt like you were a nuisance to them particularly the young lady. She wouldn't even acknowledge us in the morning or anything. We use the Accor group accommodation for most of our vacations around nz and that would be the first time that we've encountered average service like that. They should take a leaf out of the young Chinese lady's book. We would have scored higher if wasn't for the feeling we got from some of the front desk staff. They are your first contact people, they should all be welcoming.

Wonderful view