Description
Hotel extras
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Uninterrupted views from South Eatery Restaurant and Lake view rooms
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Coffee, snacks, and beverages at the Lounge Bar
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Three meeting rooms with natural light and views
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24-hour reception and paid on-site car park
Our accommodation(s)
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Room
Garden View Room with 2 Double beds
- 4 pers. max
- 24 m² / 258 sq ft
- Bedding 2 x Double bed(s)
- Views: Garden View or Pool side
Room
Garden View room with King-size bed
- 3 pers. max
- 24 m² / 258 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View or Pool side
- Accessible room
Room
Lake View Room with 2 Queen-size beds
- 4 pers. max
- 28 m² / 301 sq ft
- Bedding 2 x Queen size bed(s)
- Views: Bay view or Lake View or Mountain view
Room
Lake View Room with King-size bed
- 3 pers. max
- 28 m² / 301 sq ft
- Bedding 1 x King size bed(s)
- Views: Bay view or Lake View or Mountain view
Room
Superior Lake View Room with 2 Queen-size beds
- 4 pers. max
- 28 m² / 301 sq ft
- Bedding 2 x Queen size bed(s)
- Views: Bay view or Lake View or Mountain view
Room
Superior Lake View Room with King-size bed
- 3 pers. max
- 28 m² / 301 sq ft
- Bedding 1 x King size bed(s)
- Views: Bay view or Lake View or Mountain view
Room
Garden View room with King-size bed
- 3 pers. max
- 24 m² / 258 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View or Pool side
- Accessible room
Hotel location
Mercure Queenstown Resort
21 Sainsbury Road, Fernhill, PO Box 156
9300 QUEENSTOWN
New Zealand
GPS:-45.038529, 168.638685
Access and transport
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HIGHWAY 6
Highway exit
Access: 15 km / 9.38 mi
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LAKE WAKATIPU
Tourist attraction
Access: 2 km / 1.25 mi
QUEENSTOWN MEMORIAL HALL
Entertainment/theatre district
Access: 3 km / 1.88 mi
QUEENSTOWN PARK
Botanical gardens
Access: 3 km / 1.86 mi
WHARF CASINO
Casino
Access: 3 km / 1.88 mi
QUEENSTOWN READINGS CINEMA
Cinema district
Access: 3 km / 1.88 mi
ARROWTOWN MUSEUM
Museums
Access: 20 km / 12.43 mi
CORONET PEAK
Ski area
Access: 20 km / 12.5 mi
ARROWTOWN GOLDMINING VILLAGE
Historic monument
Access: 20 km / 12.43 mi
CENTRAL OTAGO WINERIES
Other attractions
Access: 35 km / 21.75 mi 25 min drive
CROMWELL RACETRACK
Racetrack
Access: 59 km / 36.88 mi
GLENORCHY GATEWAY TO WILDERNESS
Tourist attraction
Access: 59 km / 36.88 mi
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LAKE WAKATIPU
Lake
Access: 3 km / 1.86 mi 15 min walk / 3 min drive
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Shuttle
Shuttle scheduled
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QUEENSTOWN
Shopping centre/mall
Access: 1.8 km / 1.12 mi 20 min walk / 5 min drive
QUEENSTOWN
Shopping centre/mall
Access: 3 km / 1.88 mi
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
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RISES
Rises Restaurant offers a hearty alpine buffet breakfast every day. Full Continental, English and American selections. Enjoy the views and sunrise over the Remarkables Mountains from the Rises Restaurant vantage point every day.
SOUTH EATERY
South Eatery Restaurant, a la carte dining featuring the best of Central Otago wines and seasonal menus. Enjoy the 180 degree views and sunsets of the Lake Wakatipu and Remarkables Mountain range from the panoramic floor to ceiling windows.
LOUNGE BAR
A relaxing meeting place in the heart of the hotel with superb views and an alpine lodge theme, with stylish furnishings, an open fire and LCD Sky TV with the latest news and sports. Enjoy coffees, cocktails, light meals and beverages.
Breakfast
Enjoy breakfast with the sunrise over the Remarkables in Rises Restaurant. Featuring full cooked and continental buffet selections.
Pool
Fitness center
With the best views from any Gym in Queenstown you will enjoy a great workout from 7.00am - 10.00pm.
Meetings & Events
- Number of Meeting Room
- 3
- Surface of the largest room
- 129 m² / 423 sq ft
- Maximum seats capacity
- 90
- Maximum capacity for banquets
- 70
Weddings
Your wedding at Mercure Queenstown Resort will be unforgettable, unique and truly memorable. A superb venue with fantastic views, service and your own personal wedding co-coordinator.
Our guest reviews
ALL Rating
Customer review rating 2.5/5
Chloe S. Friends - Confirmed reviews ALL
Dear Chloe, Thank you for your feedback. We’re very sorry to hear that your stay did not meet expectations and that you experienced concerns with the room condition, cleanliness, and smell. This is certainly not the standard we aim to provide, and we appreciate you bringing it to our attention so we can address it with our housekeeping and maintenance teams. We’re pleased to hear that you found our staff to be lovely and the service to be good—your kind words will be shared with the team. We understand your disappointment and regret that we did not provide the experience you were hoping for. We do hope you might consider giving us another opportunity in the future to deliver a much-improved stay. Warm regards, Alex Andrew Assistant Manager Mercure Queenstown Resort
Customer review rating 5.0/5
Anne P. Couples - Confirmed reviews ALL
Dear Anne, Thank you for your lovely review! We are delighted you enjoyed your stay with us and we look forward to welcoming you back in the future! Warm regards, Alex Andrew Assistant Manager Mercure Queenstown Resort
Customer review rating 5.0/5
Terese J. Couples - Confirmed reviews ALL
Dear Terese, Thank you for your kind review. We’re very happy to hear that you enjoyed your stay, especially the views, food, and our team’s service. Your feedback means a lot to us. We appreciate your support and hope to welcome you back again soon. Kind regards, Gurjant Singh Assistant Manager Mercure Queenstown Resort
Customer review rating 5.0/5
Frank G. Couples - Confirmed reviews ALL
Dear Frank, Thank you so much for your wonderful review and for taking the time to share your experience. We’re delighted to hear you enjoyed our great location, food, and the service provided by our team. Your kind words mean a lot to us, and we’ll be sure to pass your feedback on to the team. We truly appreciate your support and hope to welcome you back to Mercure Queenstown again soon 😊 Warm Regards, Lucy King-O'Donnell Duty Manager Mercure Queenstown Resort
Customer review rating 2.0/5
Pearl L. Couples - Confirmed reviews ALL
Dear Pearl, Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not fully meet your expectations, particularly regarding the condition of the rooms and overall value for money. Your comments about the décor and carpets have been noted, and we understand how important a fresh and well-maintained environment is to our guests. We also sincerely apologise for the billing error you experienced. This is certainly not the standard we aim to uphold. While we’re glad you found our location convenient, we regret that other aspects of your stay fell short. Your feedback is important to us and will be shared with our team as we continue working to improve our facilities and guest experience. We hope to have the opportunity to welcome you again in the future and provide a stay that better reflects the standards you expect. We also appreciate your loyalty to All as one of our valued Accor + Explorer Gold members. Warm regards, Alex Andrew Assistant Manager Mercure Queenstown Resort
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