Mercure Queenstown Resort 4 stars
Customer review rating (ALL Rating) 4.3/5 
1,790 reviews
Hotel location
Mercure Queenstown Resort
Sainsbury Road, Fernhill, Private Bag 50071
9300 QUEENSTOWN
New Zealand
GPS:-45.038529, 168.638685
Access and transport
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HIGHWAY 6
Highway exit
Access: 15 km / 9.38 mi
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LAKE WAKATIPU
Tourist attraction
Access: 2 km / 1.25 mi
QUEENSTOWN MEMORIAL HALL
Entertainment/theatre district
Access: 3 km / 1.88 mi
QUEENSTOWN PARK
Botanical gardens
Access: 3 km / 1.86 mi
WHARF CASINO
Casino
Access: 3 km / 1.88 mi
QUEENSTOWN READINGS CINEMA
Cinema district
Access: 3 km / 1.88 mi
ARROWTOWN GOLDMINING VILLAGE
Historic monument
Access: 20 km / 12.43 mi
ARROWTOWN MUSEUM
Museums
Access: 20 km / 12.43 mi
CORONET PEAK
Ski area
Access: 20 km / 12.5 mi
CENTRAL OTAGO WINERIES
Other attractions
Access: 35 km / 21.75 mi 25 min drive
CROMWELL RACETRACK
Racetrack
Access: 59 km / 36.88 mi
GLENORCHY GATEWAY TO WILDERNESS
Tourist attraction
Access: 59 km / 36.88 mi
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LAKE WAKATIPU
Lake
Access: 3 km / 1.86 mi 15 min walk / 3 min drive
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Shuttle
Shuttle scheduled
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QUEENSTOWN
Shopping centre/mall
Access: 1.8 km / 1.12 mi 20 min walk / 5 min drive
QUEENSTOWN
Shopping centre/mall
Access: 3 km / 1.88 mi
Hotel services
Check-in from - Check out up to
In summary
On site
- Swimming pool
- Car park
- Restaurant
- Wheelchair accessible hotel
- Well-being
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
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RISES
Rises Restaurant offers a hearty alpine buffet breakfast every day. Full Continental, English and American selections. Enjoy the views and sunrise over the Remarkables Mountains from the Rises Restaurant vantage point every day.
SOUTH EATERY
South Eatery Restaurant, a la carte dining featuring the best of Central Otago wines and seasonal menus. Enjoy the 180 degree views and sunsets of the Lake Wakatipu and Remarkables Mountain range from the panoramic floor to ceiling windows.
LOUNGE BAR
A relaxing meeting place in the heart of the hotel with superb views and an alpine lodge theme, with stylish furnishings, an open fire and LCD Sky TV with the latest news and sports. Enjoy coffees, cocktails, light meals and beverages.
Breakfast
Enjoy breakfast with the sunrise over the Remarkables in Rises Restaurant. Featuring full cooked and continental buffet selections.
Pool
Fitness center
With the best views from any Gym in Queenstown you will enjoy a great workout from 7.00am - 10.00pm.
Meetings & Events
- Number of Meeting Room
- 3
- Surface of the largest room
- 129 m² / 423 sq ft
- Maximum seats capacity
- 90
- Maximum capacity for banquets
- 70
Weddings
Your wedding at Mercure Queenstown Resort will be unforgettable, unique and truly memorable. A superb venue with fantastic views, service and your own personal wedding co-coordinator.
Our accommodation(s)
Choose from a choice of Garden View standard rooms or spacious Lake View rooms. Superior room amenities in both room options.
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Our guest reviews
ALL Rating
quality hotel in good location
Customer review rating 4.0/5
Anonymous Families - Confirmed reviews ALL
Dear Nicholas R., Thank you very much for your loyalty and your time for sharing the amazing feedback to us. Your amazing words reflect perfectly what we as a team are trying to ensure; the ability for every guest visiting the resort to 'escape the everyday destination and gives us the privilege to look after over and over again. We appreciate you highlighting on our friendly and helpful team as they do put extensive effort into ensuring every guest is made to feel special. Hoping to welcoming you again. Kindest Regards, Sana khan Assistant Manager
Very accommodating
Customer review rating 4.5/5
Nick B. Solo - Confirmed reviews ALL
Dear Nicholas B., I do thank you for noting your experience as it allows us to continue to adjust our operations to ensure we are moving in the best direction. It is an incredibly unique time and it is our guest and team members who make this place special so your feedback is much appreciated. I also thank you for highlighting our staff were trying their best. It is the feedback of our valued member that encourages us to go beyond and take care even better with the help of thoughtful staff . We appreciate you highlighting on our friendly and helpful team as they do put extensive effort into ensuring every guest is made to feel special Hoping to welcoming you again! Kindest Regards, Sana khan Assistant Manager
Peaceful stay
Customer review rating 4.0/5
Anonymous Couples - Confirmed reviews ALL
Dear Johny V., Thank you very much for bringing out your valuable time to tell us about your experience at the Mercure Queenstown Resort. I am glad you enjoyed your stay with us and I hope to make your stay as pleasant as this time. Hoping to welcoming you back again in your next visit in this area. Kindest Regards, Sana Khan Assistant Manager
Lake view room is good, garden view is not so good
Customer review rating 3.0/5
Miranda Families - Confirmed reviews ALL
Dear Miranda H., Thank you for taking the time to tell us about your experience at the Mercure Queenstown Resort. I hope to welcoming you back once again. Kindest Regards, Sana Khan
Ok.
Customer review rating 2.5/5
Chris M. Families - Confirmed reviews ALL
Dear Chris m., I sincerely thank you for bringing out your valuable time to tell us about your experience at the Mercure Queenstown Resort. I apologize for the shortcoming you had to experience during your stay with us. Please allow me to express my sincerest apologies. Let me assure you that we at Mercure Queenstown Resort take such complaints with the utmost sincerity and responsibility. We regret that we fall short to meet your expectations this time, where Mercure Queenstown Resort is renowned for turning moments into memories. We understand the need of renovation in one of our lift and we are looking forward to do one in near future. I sincerely thank you again for noting your experience with us as it allows us to continue to adjust our operations to ensure we are moving into the best direction. It would be a great pity for us if you didn't return, we hope you give us the opportunity to serve you better in the future. Kindest Regards, Sana Khan Assistant Manager
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