Peppers Beacon Queenstown 4.5 stars

Name: Peppers Beacon Queenstown
Address: QUEENSTOWN, 9300, NEW ZEALAND
Telephone: (+64)3/4410890
Rating: 4.1

Customer review rating 4.1/5 906 reviews

ALLSAFE approved hotel

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+ 15 Services

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Peppers Beacon Queenstown

We look forward to welcoming you to Peppers Beacon! Quenton Donald, Hotel Manager; beacon.gm@peppers.co.nz or +64 3 441 0890

Quenton Donald, Hotel Manager

Overlooking Lake Wakatipu, just a stroll from the heart of town, Peppers Beacon is ideal for couples or families in New Zealand's adventure capital. Admire the views of the Remarkables from your Queenstown accommodation and surround yourself in the stylish comforts of a lakeside room, suite or deluxe penthouse apartment. Take a short stroll into town, with shops, cafes and restaurants. You'll be surrounded by a plethora of experiences, from skiing to scenic tours, bungy jumping and jet boat rides.

Hotel extras

Picturesque and tranquil surrounded by The Remarkables
Near to attractions such as TSS Earnslaw, Skyline Gondola
Driving distance to many world class vineyards
Walking distance to shops, restaurants and bars
Queenstown is the adventure capital of the world

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room
- WIFI access
ParkingPaying
- Private indoor parking (Paying)
- Public indoor parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Accessible bathroom
Babysitting on requestPaying
100% non-smoking hotel
QUEENSTOWN INTERNATIONAL AIRPORTPaying
Reception open 24 hours a day
Laundry
- Dry cleaning / Ironing (Paying)
- Laundromat

BreakfastPaying
1 restaurant(s)

Fitness centre
Well-being
- Massage (Paying)
- Sauna
Babysitting on requestPaying

1 meeting room(s)
Business centre
- Business center with support staff
- Self service business centre
Copy/print service availablePaying

Hotel location

Peppers Beacon Queenstown

34 Lake Esplanade
9300
queenstown
new zealand

Tel: +6434410890

Fax: (+64)3/4090899

Contact email :

Check-in from 14h00

Check out up to 10h00

By plane
QUEENSTOWN INTERNATIONAL AIRPORT At 9km / 5.59 miles - Shuttle paying

GPS :-45.0349, 168.6531

Our accommodation(s)

Peppers Beacon is not only in the most enviable location being on the shores of Lake Wakatipu but we are also privileged to have the most extensive collection of accommodation options in Queenstown. Whether it is a business trip, social gathering with family and friends or a special occasion, whatever the requirement from a hotel style room to a 5 bedroom fully self contained luxury apartment, we have the perfect setting to provide you with the luxury, space and comfort you desire.

Hotel Room

Max. number of persons: 2
Area: From 26 m² / 280 sq ft

High speed internet
Coffee/tea making facilities
Direct dial telephone
Mini Bar

Room

Our restaurants and bars

THE GALLEY BREAKFAST ROOM

Type of cuisine: Regional

Breakfast is served daily in the Galley Breakfast Room located on level 7, consists of a delicious continental offering or hot buffet where specific items can be made to order, such as eggs and omelettes, plus teas and self serve espresso machine awaits.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 60 m²
Maximum capacity: 25 people
Maximum banquet capacity: 25 people

Find out more

Exactly what I requested and more!

Deborah A. Families - 22/10/2020 Confirmed reviews ALL

Communication throughout the booking, checkin, stay and checkout was exceptional. I requested a two bedroom, lake view apartment with a balcony and that’s exactly what I got. The view was spectacular. The furnishings are a bit dated and the housekeeping let the reception team down but overall it was a lovely stay.

Good morning Deborah, We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is a delight for us to read that your experience matched perfectly your expectations. It is always a pleasure to receive positive feedback. I will share your comments with our team and more specifically our friendly receptionist Risa. This feedback always serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. This being said, we are very sorry to hear that the quality of our housekeeping service was not up to standards and will make sure to address the concerns raised regarding your apartment cleanliness . All our apologies if this has impacted on the quality of your stay with us, please rest assured that this will be rectified. Thank you again for sharing your experience Deborah, and we hope to have the chance to see you again soon in Queenstown! Sincerely, The Peppers Beacon Team -

Brilliant

Paul G. Families - 22/10/2020 Confirmed reviews ALL

Staff where great

Dear Paul G., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with Vanessa and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team

Good location

Myron B. Families - 21/10/2020 Confirmed reviews ALL

Comfortable stay. Nice unti.

Dear Myron B., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. Should you choose to stay with us again, Just let our front office team know that you require more station to plug in your electrical devices and we can bring a four point to your room to plug into the wall. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team

Great location to the town

Katrina W. Couples - 20/10/2020 Confirmed reviews ALL

Outstanding service from the front desk to housekeeping. A great way to start our first time in Queenstown on our honeymoon

Dear KATRINA K., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. Especially when these comments are regarding our team and service. We hope that you had an amazing time on your honeymoon :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team

Well located

Abi Families - 19/10/2020 Confirmed reviews ALL

Check in and check out was easy. Friendly staff, good coffee and location was excellent

Dear Abigail, We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team

Fantastic location and apartment

Mike Couples - 19/10/2020 Confirmed reviews ALL

We visited for our 20th wedding anniversary and Peppers did not disappoint. The apartment was amazing in size and views. The welcome note and bottle of wine was a special touch and much appreciated.

Dear mike d., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. We're so happy to hear that you enjoyed your stay with us and thank you for your kind words about our staff. It is always such a pleasure to receive such positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team

Well located

Philippa M. Families - 19/10/2020 Confirmed reviews ALL

Dirty room house keeping very disappointing not up to standard

Dear ZANE M., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies regarding the cleanliness of your apartment. This is not the standard that we set ourselves at Peppers and please be rest assured that i will be taking these issues up with the relevent department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Guest Relations Team.

Well located,good stay

Joseph M. Couples - 19/10/2020 Confirmed reviews ALL

Warm,best view

Dear Joseph M., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to hear that a guest has enjoyed their stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team.

Well located to the centre of Queenstown

Kim Families - 18/10/2020 Confirmed reviews ALL

Very good stay, very comfortable rooms could of done with some more blankets a bit cold at night

Dear Kim P., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback and to hear that guest enjoyed staying with us. Please allow me to apologise for the temperature of the room overnight. Should you choose to stay with us again, just let our front desk team know and we would be more than happy to either deliver blankets or an extra heater to your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team

Perfect for the family

Anonymous Families - 14/10/2020 Confirmed reviews ALL

Fabulous room for our family of 4 with loads of space, a beautiful view of Lake Wakatipu and super close to the city center (5 minute walk max). Only one small negative is that the room was a bit too warm for all of us in the evenings and there was no way of turning the heat down inside the room- it would have been perfect in the height of winter though!. Would definitely stay again!

Dear Karmela, We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. So happy to hear that you enjoyed your stay. Sorry to hear that the room was too hot. Our rooms have underfloor heating, so during your next stay if it is too hot just let one of our reception staff know and we can turn it down for you :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team

Nice hotel, great location

Alan J. Families - 14/10/2020 Confirmed reviews ALL

Stayed for two nights with family. Fantastic location on the waterfront with incredible views Staff were all very helpful, didn't use many of the hotel facilities like bars etc because of the Covid. Room was excellent

Dear Alan, We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. So happy to hear you had a good trip away with you family and enoyed the room! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team

Well located

Anonymous Families - 14/10/2020 Confirmed reviews ALL

we paid for a lake view 2 bedroom apartment but what we were given, barely had any lake views. The photos used to advertise the apartment, should not have been used, was very misleading.

Dear Shazia R., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As we have the Two Bedroom Lake View Apartment room type on almost every floor of the hotel, it is difficult to advertise using photos that will accurately represent the view from all rooms. We do however understand your comments and we are sorry for any dissapointment caused. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Guest Relations Team

Well located

Anonymous Families - 14/10/2020 Confirmed reviews ALL

Had a 2 bdr apartment. Deck was dirty so had to clean it but staff gave us a bottle of wine for our trouble. Had a recently refurbished room but smelled of paint all 4 days we were there Staff were very helpful but given the location of competition I think could be way better

Dear Badi A., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The condition of the balcony was not up to Peppers standard, and will be addressed with the relevant departments. As for the smell in the room, we sorry to hear you found this overpowering and will look into how we can resolve this for future guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Guest Relations Team

Very well located

Glenda F. Friends - 14/10/2020 Confirmed reviews ALL

accommodation and staff very good. Very helpful, polite and welcoming. The only drawback is having to pay for carjacking over night. It wasn't easy to find a park on the road, I hate to think how hard it would be when the borders are open.

Dear Glenda, We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry to hear you had trouble finding a park. During your next stay, the reception staff will be happy to help you with parking or direct you to our back building car park which has plenty of spaces available. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team

Good location and room

Anonymous Friends - 13/10/2020 Confirmed reviews ALL

Great place to stay, very pleswnt staff. Could have been cleaner... Marks on the walls and long term dust in some missed areas. Curtain in main room was very stained and carpet in passage was loose. Room probably need a refresh. But location, layout, amenities were great and we got a good price so I'd stay again. If I was paying full price I would have expected it to be a bit tidier/cleaner.

Dear Kate F., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. Sorry to hear that the cleanliness of the room was not up to standard, I will be passing this information regarding curtains, marks on the walls and the carpet onto my housekeeping team to ensure this is fixed and you dont experience this the next time you stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team.

Fantastic room, great staff.

Andy B. Families - 13/10/2020 Confirmed reviews ALL

Our room was not quite ready at check-in but the staff made hot drinks while we waited and kindly upgraded us to a lake view. The room was outstanding and view was amazing.

Dear ANDY B., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. Apologies that your room was not ready on time but im happy to hear you enjoyed the upgrade to lake view. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team.

Lovely room, nice and close to town

Vanessa H. Couples - 13/10/2020 Confirmed reviews ALL

Beautiful view, nice and close to town and lovely room. Only downside was the tight parking.

Dear Vanessa, We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. Sorry ti hear that you had difficulty parking, please call one of reception staff next time and we will be able to direct you to our level 4 carpark which has plenty of spaces. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations team.

Stunning Views

Aaron Friends - 13/10/2020 Confirmed reviews ALL

From the moment we arrived, we were greeted with a warm welcome and the amazing service continued for the duration of our stay. Of particular note was Ruby, where nothing we asked for was an issue. The apartment was well located with absolutely stunning views of the lake and surrounding mountains. The only criticism I have is that the apartment could do with a refurbishment but that did not stop us from enjoying our stay at this wonderful complex.

Dear Aaron, We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for such positive comments regarding Ruby. We are currently moving through the rooms to refubish them. During your next stay if you request one of our newly refubished rooms we will happily try to accomadate that. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team

Excellent

Vincent Couples - 13/10/2020 Confirmed reviews ALL

The service was excellent and the stay was awesome, beds were comfortable the view was absolutely beautiful.

Dear VIMAL, We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. Very happy to hear that our service ws great and you enjoyed the beautiful room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team

Excellent Customer Service

Carmel D. Couples - 12/10/2020 Confirmed reviews ALL

Vanessa was the ultimate in professionalism from the moment we spoke on the phone, right through to organising a room with a view, a luggage trolley, our missing room items, late check out - everything. She is a superstar. The actual room was lacking in a few housekeeping items but these were rectified immediately. We would definitely stay again - but choose a different room. One that wasnt an adjoining room as our neighbours were really noisy, and one with some sunshine as the studio didnt see the sun.

Dear Carmel , We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for such positive comments about Vanessa, We will be passing the lovely message to her. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team

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