Name: Peppers Beacon Queenstown
Address: QUEENSTOWN, 9300, NEW ZEALAND
Telephone: (+64)3/4410890

Peppers Beacon Queenstown

Customer review rating (ALL Rating) 4.3/5 1,095 reviews

ALLSAFE approved hotel

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Description

Peppers Beacon Queenstown

We look forward to welcoming you to Peppers Beacon!

Hotel Manager

Overlooking Lake Wakatipu, just a stroll from the heart of town, Peppers Beacon is ideal for couples or families in New Zealand's adventure capital. Admire the views of the Remarkables from your Queenstown accommodation and surround yourself in the stylis h comforts of a lakeside room, suite or deluxe penthouse apartment. Take a short stroll into town, with shops, cafes and restaurants. You'll be surrounded by a plethora of experiences, from skiing to scenic tours, bungy jumping and jet boat rides.

Hotel extras

Feel reassured with access to AXA medical teleconsultation free of charge
Near to attractions such as TSS Earnslaw, Skyline Gondola
Driving distance to many world class vineyards
Walking distance to shops, restaurants and bars
Queenstown is the adventure capital of the world

Hotel location

Peppers Beacon Queenstown

34 Lake Esplanade
9300 QUEENSTOWN
New Zealand

Telephone +64 3-441 0890

By plane
QUEENSTOWN INTERNATIONAL AIRPORT At 9km / 5.59 miles - Shuttle paying

GPS:-45.0349, 168.6531

Hotel services

Check-in from 14h00 - Check out up to 10h00

In summary

On site

Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Wi-Fi
Breakfast
Meeting rooms

THE GALLEY BREAKFAST ROOM Non contractual photo

Breakfast is served daily in the Galley Breakfast Room located on level 7, consists of a delicious continental offering or hot buffet where specific items can be made to order, such as eggs and omelettes, plus teas and self serve espresso machine awaits.

Our accommodation(s)

Peppers Beacon is not only in the most enviable location being on the shores of Lake Wakatipu but we are also privileged to have the most extensive collection of accommodation options in Queenstown. Whether it is a business trip, social gathering with family and friends or a special occasion, whatever the requirement from a hotel style room to a 5 bedroom fully self contained luxury apartment, we have the perfect setting to provide you with the luxury, space and comfort you desire.

Hotel Room

Max. number of persons: 2
Area: From 26 m² / 279 sq ft

Coffee/tea making facilities

Our guest reviews

Good Location, Comfortable Rooms, Super Noisy Stay

Danielle Families - 5/19/2022 Confirmed reviews ALL

While the room was fine, we were woken by party goers coming home at 3:50am. They continued to make huge amounts of noise for the next 2 hours. We were told at check in that reception was open 24 hours, so I called multiple times to see if they could do something. There was no answer. We had a 40km bike ride that day and losing hours of sleep due to inconsiderate guests definitely soured our stay. I know most hotels have some sort of noise policy - we would hope this would be policed to avoid a ruined stay.

Great location

Chris S. Friends - 5/17/2022 Confirmed reviews ALL

We were there for a weekend away with 6 other friends, Pepper’s was a fabulous place for us to stay….the beds were incredibly comfortable.

Dear Chris, We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. we are so glad to hear you enjoyed your stay with friends I will share your comments with our team. We do apologize for the lack in service, it is something we will be working back up to shortly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team

Good location

Anonymous Couples - 5/17/2022 Confirmed reviews ALL

Post Covid shutdown things are slowly building back up, with allowances made for unfortunate circumstances. Staff were friendly, and did their best to accommodate all requests. Thanks Peppers Beacon!

Dear Michael & Robyn, We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. We are so glad you enjoyed your stay and teat the staff were friendly. We do apologize for the lack in service, it is something we will be working to in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team

Good stay

Simon Couples - 5/16/2022 Confirmed reviews ALL

Just stayed over night but the accommodation was nice and worked for our needs

Dear Simon, We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. We are pleased to hear you enjoyed your stay and was adequate. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team

Great Location

Kris Families - 5/15/2022 Confirmed reviews ALL

Lovely spot with a beautiful view of the lake.

Great room, friendly staff

Paul S. Business - 5/15/2022 Confirmed reviews ALL

Ticked all the boxes and thank you for the upgrade

Fabulous location with amazing lake views

Sarah Families - 5/12/2022 Confirmed reviews ALL

We have just returned from another fabulous holiday at Peppers Beacon Queenstown. Our apartment was well equipped and very spacious with amazing lake views. Exceptionally clean and tidy with excellent service throughout our stay. Peppers is in a great location and only a short walk to town/restaurants/activities etc . Highly recommend this Hotel.

Dear Sarah Q., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. It's nice to hear that you liked our location and the view. And we are pleased to know that you had a good experience with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Peppers Beacon Team

Great Location

Maree Friends - 5/10/2022 Confirmed reviews ALL

Great location and great rooms.

Dear MAREE T., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We're sorry for your wait upon 2nd arrival.. and on your last day in 102, the wifi connection was very poor due to the heavy rain we do apologise for your inconvenience. I remembered all of you and It was really good to see spending time with friends with the full of positive energy. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team.

Great location, friendly staff and clean room

Anonymous Solo - 5/10/2022 Confirmed reviews ALL

Great location, friendly staff and clean room. Easy walk to town and convenient parking.

Dear Amy S., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our location is absolutely the strength with amazing view and short distance to main centre! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team.

Good location and beautiful view of the mountain

Elfie Families - 5/9/2022 Confirmed reviews ALL

Very nice and comfortable experience. Hotel is quite old but they have maintained the cleanliness.

Dear Elfrieda S., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We believe that the location is one of the strengths ! Thanks for your comments and we will convey your compliment to Janice too :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team.

Great spot

Angela M. Business - 5/9/2022 Confirmed reviews ALL

We stayed here 1 night. It was a nice room comfy bed. . In a great spot Emma and Quentin are really nice people

Dear Angie M., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As you mentioned, Emma and Quenton are the best managers in Peppers Beacon Queenstown! :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team.

Great place. Loved our penthouse.

Joanne W. Families - 5/7/2022 Confirmed reviews ALL

Loved staying there but hated going next door for breakfast. Wasn’t good for my 80 year old mother to walk up that dirt path to gate and then walk up hill from driveway. Plus not good going next door if it’s raining.

Dear JOANNE W., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are really sorry about the breakfast in next door as we totally understand that the path is bit steep.. our team has been processing to reopen our restaurant to better serve for our precious guests. Lastly, We will look up the room where you stayed and convey to the maintenance team to repair toilet seat. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team.

Nice rooms

Rob Families - 5/6/2022 Confirmed reviews ALL

Nice room Furniture good Utilities good Bed very hard, both found it very uncomfortable after 3 nights

Dear ROBERT M., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will look up the room where you stayed and definitely convey to housekeeping department to find proper solution for making softer beds from next time. We are really sorry for the daily service.. Not only pandemic, but also short staff situation contributed this decision for a while. We promise we will come back to normal as soon as possible. Thanks for understanding and sorry for your inconvenience.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team.

Very comfortable

Sue Couples - 5/3/2022 Confirmed reviews ALL

Lovey room with a view.

Dear SUE T., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are really glad to hear the compliments about the staff :) Moreover, the team has been considering to change some old furniture based on feedback last few months and look forward to being happened soon! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team.

Great View/Location Renovation Overdue

Catherine M. Families - 5/2/2022 Confirmed reviews ALL

We’ve stayed here before, but this time we had a 2 bedroom lake view suite. These are right at the back of the hotel with a busy road and path running directly behind the bedroom windows. The suite is in need of a renovation and the heating is inadequate. One if the bathrooms has an amazing view of the lake, however there is no privacy from the neighbouring suite’s balcony, so you have to have the blind down all the time or risk flashing your neighbouring guests! The kitchen is adequate. The sound system is a CD player/radio. There was water damage from a leak in one the bedroom ceilings. No housekeeping is provided, other than collecting rubbish from outside your room, only if you call and ask. We had a lovely holiday and the views from the suite are amazing, but we won’t be staying here again until there’s been a major renovation. The balcony

Dear Catherine M., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have been seriously considering the renovation in all lake view suite to better serve to our precious guests. We didn't recognize there is leak in ceiling.. We will definitely look up the room where you stayed and fix it properly. Thanks for letting us know :) We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Guest Relations Team.

great location, excellent room

Lloyd Families - 5/1/2022 Confirmed reviews ALL

Great room and very helpful service to assist us to adjust heating when it was too hot. Easy to book over the phone as well.

Dear LLOYD B., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad you had a nice and warm stay with our fantastic fireplace and underheating floor :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team.

Well located

Melissa Solo - 5/1/2022 Confirmed reviews ALL

Friendly/ helpful staff. Rooms are satisfactory

Dear Melissa M., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. We are very pleased to hear that you had a nice experience with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team

Very Impressed

seleserowe 10/15/2021 TripAdvisor review

We loved our stay - just wish it was longer. The first impression was very clean, smart and well appointed. Amazing view across the lake. The bed was so comfortable. We will definitely be going back to stay!

Good Afternoon, Thank you for staying with us at Peppers Beacon Queenstown, we very much appreciate you leaving some comments about your experience. We are very pleased that you loved your stay with us and in particular you enjoyed the stunning views and comfortable beds! We are very happy to hear that you are already thinking about coming back and we hope we will get that opportunity to welcome you back and contribute to another relaxing getaway. Thank you again for your feedback, we hope you had a safe trip back home! Kind regards, the Team at Peppers.

Great location, service & facilities, overall excellence

DavefromHamilton 11/30/2020 TripAdvisor review

Great location, views are brilliant & close to Queenstown restaurants & bars. Very spacious room with a comfortable bed & good bathroom etc. Unfortunately the breakfast room wasn't open when we stayed & we had to go to the hotel next store which is also an Accor hotel.

Greetings from Queenstown Dave! Thank you for your time commenting on your excllent experience with us at Peppers Beacon! We are so happy that you have had an amazing time while staying in one of our rooms and that you enjoyed the flavourful breakfast offer at the Lombardi Restaurant next door. Warm regards, The Peppers Beacon Team

Our Stay at Peppers Beacon Queenstown

shoprkaren 7/5/2020 TripAdvisor review

A Lovely place to stay while in Queenstown. Peppers very clean and lovely welcoming staff on arrival and while we were there. Nice and close to the everything Queenstown has to offer. The only downside was The Restaurant and Bar were closed. We do understand why, still sad. Thank you. I would Recommend to anyone to stay here.

Kia Ora, We very much appreciate your comments regarding your stay at Peppers Beacon Queenstown. We are very pleased to hear that you enjoyed your stay. Thank you for your kind words regarding our service. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, The Guest Relations Team

Our most recent 20 reviews

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