Peppers Beacon Queenstown 4 stars

Customer review rating (ALL Rating) 4.0/5 994 reviews

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Peppers Beacon Queenstown - Image 1
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34 Lake Esplanade, 9300 QUEENSTOWN, New Zealand

Description

Hotel extras

  • We are positioned close to attractions such as TSS Earnslaw and the iconic Skyline Gondola

  • New Zealand is famous for its wine, and Peppers Beacon is close to many world class vineyards

  • Located in the heart of Queenstown, there is an array of shops & restaurants at your doorstep

  • Cook up a storm using our onsite BBQ facilities, available for use between 7am to 9pm

  • For ultimate relaxation, speak to our friendly team about ordering an in-room massage

Our accommodation(s)

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Room

Hotel Room

  • 2 pers. max
  • 26 m² / 279 sq ft
  • Bedding 1 x King size bed(s)

Hotel location

Peppers Beacon Queenstown

34 Lake Esplanade
9300 QUEENSTOWN
New Zealand

GPS:-45.0349, 168.6531

Telephone
Fax +64 3 409 0899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

The Galley

At Peppers Beacon your day begins with a hearty breakfast in The Galley, the resort's breakfast lounge located on the seventh floor, to ensure you are ready for the excitement which awaits you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  994 reviews

TripAdvisor Rating  3.8/5  2,112 reviews

Needs Updating

TripAdvisor rating 4.0/5

Colin W TripAdvisor review

Dear Colin, We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback about our staff and beautiful location. We apologize sincerely that the hotel was not up to your standard. As a 4 Star Peppers we always are striving to get closer to the 5 Star mark. We do apologize for the sounds from the lifts and how we fell short in the breakfast. We will be addressing this accordingly. Thank you again for sharing your experience, and we hope to see you again soon! Sincerely, Peppers Beacon Reception

Very disappointing with windowless bedrooms and dirty terrace

Customer review rating 1.5/5

Jgh Friends - Confirmed reviews ALL

Dear John H., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peppers Beacon Team

Good location

Customer review rating 2.0/5

Hr Business - Confirmed reviews ALL

Dear HEIDI R., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peppers Beacon Team

Nice view

Customer review rating 4.5/5

Robert H. Families - Confirmed reviews ALL

Dear Robert, We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peppers Beacon Reception

Lovely hotel - shame about the next room

Customer review rating 3.5/5

Cate Couples - Confirmed reviews ALL

Dear Cate, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. Please rest assured that we are taking the appropriate measures to address the problem and share it with the management department. I am delighted to hear you enjoyed our hotel, also our friendly staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team.

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Other web-users rate our hotel

  • 695 reviews 9.1/10 Location
  • 1,093 reviews 6.1/10 Room
  • 552 reviews 7.7/10 Service
  • 14 reviews 2.6/10 WiFi
  • 303 reviews 3/10 Cleanliness
  • 139 reviews 4.5/10 Value
  • 101 reviews 3.3/10 Breakfast
  • 12 reviews 0.6/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.