Peppers Beacon Queenstown 4.5 stars

Customer review rating 4.2/5 1,440 reviews

ALLSAFE approved hotel

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Room 1

Peppers Beacon Queenstown
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+ 11 Services

Hotel extras

  • Picturesque and tranquil surrounded by The Remarkables

  • Near to attractions such as TSS Earnslaw, Skyline Gondola

  • Driving distance to many world class vineyards

  • Walking distance to shops, restaurants and bars

  • Queenstown is the adventure capital of the world

Hotel location

Peppers Beacon Queenstown

34 Lake Esplanade
9300 queenstown
new zealand

Tel: +6434410890

Fax: (+64)3/4090899

Check-in from 14h00

Check out up to 10h00

  • By plane

    QUEENSTOWN INTERNATIONAL AIRPORT At 9km / 5.59 miles - Shuttle paying

GPS :-45.0349, 168.6531

Hotel services

THE GALLEY BREAKFAST ROOM Non contractual photo

Breakfast is served daily in the Galley Breakfast Room located on level 7, consists of a delicious continental offering or hot buffet where specific items can be made to order, such as eggs and omelettes, plus teas and self serve espresso machine awaits.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Meeting rooms
Catering services
  • One Restaurant
  • No Bar
Meetings/Events
  • One Meeting room
  • Business Center
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 73 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 74 non-smoking rooms
    • 10 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Laundromat
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • 100% Non Smoking Property
Access to property
  • Shuttle
    • ZQN Additional charge
    • QUEENSTOWN INTERNATIONAL AIRPORT Additional charge

Our accommodation(s)

Peppers Beacon is not only in the most enviable location being on the shores of Lake Wakatipu but we are also privileged to have the most extensive collection of accommodation options in Queenstown. Whether it is a business trip, social gathering with family and friends or a special occasion, whatever the requirement from a hotel style room to a 5 bedroom fully self contained luxury apartment, we have the perfect setting to provide you with the luxury, space and comfort you desire.

Hotel Room

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Direct dial telephone
  • Mini Bar

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 60

  • Maximum capacity: 25 people

  • Maximum banquet capacity: 25 people

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Our guest reviews for
Peppers Beacon Queenstown

100% genuine reviews from our guests

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ALL Rating 4.2/5

1,440 reviews

Great view and location

Customer review rating 3.5/5

Brent R. Families - 17/10/2021 Confirmed reviews ALL

Great experience safe friendly and responded quickly to an issue with the room ( very bad smell coming from the 2nd bathroom the next morning which hadn’t been used except for a shower somthing wrong with the plumbing )

Dear Kerri D., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. We're sorry to hear that there was a strange smell coming from the second bedroom in your apartment. I have handed this over to our maintenance manager to look into but please accept our sincerest apologies. Thank you again for sharing your experience, and we hope to welcome you back to Peppers Beacon on your next visit to Queenstown. Sincerely, The Guest Relations Team.

Beautiful room exceptional staff glorious view

Customer review rating 5.0/5

Kara Families - 17/10/2021 Confirmed reviews ALL

We were served and assisted by Steve - his service was beyond exceptional. He made our trip just incredible. The room and facilities were fantastic- the view incredible. And the service top notch A must stay!!

Dear Kara T., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. Thank you for giving a special mention to Steve about the level of service that he provided you with during your stay. I will share your comments with him. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team.

Good location

Customer review rating 3.5/5

C. Families - 16/10/2021 Confirmed reviews ALL

The apartment was smaller than expected, and a bit dated compared to the description and images advertised. Apart from that, it was functional and convenient.

Dear Craig B., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. We are very glad that you loved the beautiful Queenstown location, however we are so sorry to hear that your room didn't meet your expectations! We would love to be able to get the opportunity to welcome you back again in the future. For you I would recommend one of our lovely 2 Bedroom Lakeview Apartments as it is larger, more spacious and has some stunning views of the lake/mountains. We hope we will get to see you again and we thank you again for sharing your experience! Sincerely, The Team at Peppers Beacon
Customer review rating 2.5/5

Amanda V. Families - 14/10/2021 Confirmed reviews ALL

Great location but two bedroom rooms didn’t meet expectations. We were 616.

Dear Amanda V., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations. I have passed your comments regarding your garden suite and our reception area over to our maintenance manager to investigate further. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Guest Relations Team.

Great location, great apartment.

Customer review rating 4.5/5

Liz H. Families - 13/10/2021 Confirmed reviews ALL

Lovely spacious, warm apartment well situated for walking into town for dinner. Great views and very clean. Apartment serviced daily.

Dear Liz H., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. We're happy to hear you loved our apartment and the location as much as we do. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peppers Beacon Team

Great location, loved the rooms and the view.

Customer review rating 5.0/5

Selese Couples - 13/10/2021 Confirmed reviews ALL

We stayed 2 nights and wish it was more. So close to town and everything we needed was in the room. The bed was so comfortable!

Dear SELESE, We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback and to hear that you had a perfect stay with us. We're happy to hear that the location of our hotel and the comfort of our beds were such a huge plus for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team.
Customer review rating 4.5/5

Anonymous Couples - 10/10/2021 Confirmed reviews ALL

Nice room. Friendly staff. Good parking. Reasonable view

Dear John A., Thank you for choosing to stay with us and for leaving us a review for your stay! It is always a pleasure to receive positive feedback. We appreciate your comment about our friendly staff and we are very pleased to hear that you liked your room and view. We hope we will get the pleasure to welcome you back again in the near future! Thank you again for sharing your experience. Sincerely, The team at Peppers Beacon Queenstown

Well located. Lovely views.

Customer review rating 4.5/5

David Couples - 10/10/2021 Confirmed reviews ALL

Was an excellent location. Lovely 1 bedroom apartment with a great deck overlooking the lake and surrounding mountains. Everything we needed was supplied apart from an electric blanket.

Dear David We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. We are very pleased to hear that you enjoyed your stay with us in a lovely lake view apartment and in particular you loved the location and beautiful views. It is always a pleasure to receive positive feedback and I will share your comments with our team. Thank you again for leaving feedback and we hope your next visit will be as pleasant as the previous one! Sincerely, The team at Peppers Beacon Queenstown

Great location with Fantastic views

Customer review rating 3.5/5

Anonymous Families - 08/10/2021 Confirmed reviews ALL

Hired the 2 bedroom penthouse apartment.Was a huge area with large Balcony. Was lacking a sound system and more outdoor furniture. There was construction going on in the room next door which interrupted what would have been a perfect room. The spa bath jets did not work so defeated the purpose of having one. Reported to reception but they couldn’t get it looked at until after my stay.

Dear DANNY C., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peppers Beacon Team

Good location

Customer review rating 2.5/5

Donna S. Families - 07/10/2021 Confirmed reviews ALL

The staff were very welcoming & helpful. We did have to get the maintenance man in as the fridge wasn’t working & the Roman blind wouldn’t stay up which he fixed straight away which we appreciated. Fresh towels daily which was great. Be aware that there is a charge for car parking of $24 per day though. The windows are in desperate need of a clean - I thought mine were bad.

Dear DONNA S., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peppers Beacon Team

Fabulous views, service from staff.

Customer review rating 4.5/5

Christine Families - 07/10/2021 Confirmed reviews ALL

Fabulous views, service from staff. Lovely rooms, staff helpful. The gym equipment needs fixing, but was still useable, just.

Dear Christine K., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. It is especially pleasing to hear that you were pleased with the room and the views from it. We are hoping to upgrade our fitness centre equipment in the very near future but please accept our sincerest for the standard during your stay. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Sincerely, The Guest Relations Team.

Perfect location

Customer review rating 4.5/5

Delwyn B. Friends - 06/10/2021 Confirmed reviews ALL

Great location and lovely big rooms - loved the gas fire!

Dear DELWYN B., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peppers Beacon Team

Poor room quality, poor service

Customer review rating 2.0/5

Neha S. Couples - 04/10/2021 Confirmed reviews ALL

The room toilet had issues with flush not working. We spoke several times with the receptionist but it was not until next day evening that we were offered a room swap - that too a wheelchair accessible bathroom, so we were surely not happy. Also the room cards do not work properly. We went a couple of times to have them activated.

Dear Neha S., Thank you for taking the time to tell us about your experience at the Peppers Beacon Queenstown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Guest Relations Team.

Well located good walking distance, great view, super gas fire big hit, well appointed living/kitchen, beautiful comfortable beds.

Customer review rating 4.5/5

Liz W. Friends - 04/10/2021 Confirmed reviews ALL

Short stay for two business women. Excellent facilities. Private rooms for each person. Reception and House staff responded quickly to questions and assisted us to room. Clean well presented rooms except the TV options were difficult to work and needed staff assistance. Also no Netflix or other options other than Sky bit disappointing.

Dear Elizabeth W., We very much appreciate your comments regarding your stay at the Peppers Beacon Queenstown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Guest Relations Team.

A great comfortable stay

Customer review rating 5.0/5

Vanessa Families - 30/09/2021 Confirmed reviews ALL

Thank you for accommodating us we loved staying here, it was warm, comfortable and a great location.

Dear Vanessa, Thank you for the great review of our hotel! We appreciate your concern regarding the shower. We take note of it and will pass on the message to the right person. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peppers Beacon Team

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