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Sofitel Queenstown - Hotel & Spa Hotel 5 stars

Customer review rating 4.7/5 4,504 reviews

ALLSAFE approved hotel

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Sofitel Queenstown - Hotel & Spa
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+ 23 Services

Hotel extras

  • Central village location in an iconic destination

  • Award-winning day spa

  • 3 stylish meeting spaces

  • 2 gastronomic restaurants

  • Certified ALLSAFE

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 2 Restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-beingPaying
  • Babysitting on request
  • Outdoor tennis court (nearby)
  • Jet skiingPaying
  • Other sports activities
  • Skiing
Business services
  • 3 Meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Sofitel Queenstown - Hotel & Spa

8 Duke Street
PO Box 1797
9300 queenstown
new zealand

Tel: +6434500045

Fax: (+64)3/4500046

Check-in from 14h00

Check out up to 11h00

  • Intercity Coachlines :  ZQN Terminal

  • State Highway 6 : 

  • By plane

    QUEENSTOWN AIRPORT At 7km / 4.35 miles - Shuttle paying

  • By plane

    Queenstouw Int. and Dom. Airport At 7km / 4.35 miles - Shuttle paying

GPS :-45.031318, 168.658901

Our accommodation(s)

Elegantly and luxuriously designed, all rooms feature a Sofitel MyBed, double spa bath, separate rain shower, surround sound entertainment system, espresso machine, under floor heating, WiFi access and special French bathroom amenities.

SUPERIOR ROOM, 1 King Size Bed, Double Spa Bath, Juliet Balcony.

Accessible room
  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • Views: Garden View *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony.

  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • Views: City View, Mountain view *
  • Most of the accommodation: TERRACE *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM, 1 King Bed, Spa Bath, Remarkables View, Juliet Balcony.

Accessible room
  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • Views: Mountain view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)
Rooms

Our restaurants and bars

LEFT BANK BISTRO

Type of cuisine: Bistro

Find a delightful atmosphere for breakfastat Sofitel Queenstown Hotel and Spa's Left Bank Cafe, inspired by the Parisian cafe lifestyle.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

1789

Type of cuisine: Bistro

Experience 1789 within the heart of Sofitel Queenstown. Open for dinner, the menu is brimming with local ingredients and executed with traditional culinary technique. Dishes are designed to share and you will adore the hearty winter fare.

Menu (PDF)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 95

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 70 people

Find out more

Our guest reviews for
Sofitel Queenstown - Hotel & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

4,504 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,853 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Wonderfully quiet and so well located

Customer review rating 5.0/5

Gail Friends - 11/05/2021 Confirmed reviews ALL

Three couples each celebrating 50 years of marriage We all enjoyed our stay, lovely comfortable rooms Hotel has a very comfortable feel, fantastic staff Breakfast was well caterered for, unfortunately the restaurant was closed on Sunday night so we had to dine elsewhere.

Enjoyable stay

Customer review rating 4.5/5

Chris Business - 11/05/2021 Confirmed reviews ALL

Staff were kind and efficient, excellent service

Real Treat

Customer review rating 5.0/5

Ronelle &. R. L. Couples - 11/05/2021 Confirmed reviews ALL

From the minute we arrived for our stay we were treated professionally by your friendly delightful staff. Nothing was a problem, we are very impressed.

Great stay

Customer review rating 5.0/5

Shona Couples - 10/05/2021 Confirmed reviews ALL

A luxury end to our wee South Island break, which was the perfect finish to a great week.

Great staff

Customer review rating 5.0/5

Harry C. Couples - 10/05/2021 Confirmed reviews ALL

Always felt welcome from check in, restaurant and check out. People make the difference for me.

Fantastic Stay, staff are amazing

Customer review rating 5.0/5

Lisa B. Couples - 09/05/2021 Confirmed reviews ALL

Once again Queenstown Sofitel have made our stay really enjoyable. The staff are helpful and accommodating. The rooms are immaculate and beds super comfy. We will be back

Definitely a 5 star hotel

Customer review rating 5.0/5

Trish Business - 09/05/2021 Confirmed reviews ALL

Stayed for 3 nights. Room was so comfortable. Beautiful bathroom with large spa bath and walk in rain shower. Food in the restaurant was of a very high standard. Location is excellent. Right in the centre of town.

Bonjour Trish, I would like to thank you for your wonderful feedback regarding your recent Sofitel Queenstown stay. From your comments I can see that you had a truly memorable stay, from your comfortable guest room, excellent experience in our restaurants and perfect location we do look forward to having the opportunity to welcome you back to Sofitel in the very near future. Kind Regards, Lisa Cole Guest Relations Executive
Customer review rating 4.0/5

Anonymous Business - 09/05/2021 Confirmed reviews ALL

Stay was good. Food and conference venue was excellent. Lack of carparking was a problem

Well located. Everything on our doorstep

Customer review rating 5.0/5

June Couples - 09/05/2021 Confirmed reviews ALL

Great service

Well located

Customer review rating 5.0/5

Lynne B. Families - 08/05/2021 Confirmed reviews ALL

Very welcoming .Rooms serviced daily .

Bonjour Lynne B., We very much appreciate your comments regarding your stay at the Sofitel Queenstown - Hotel & Spa. I am delighted to read how much you enjoyed our central location, welcoming staff and great housekeeping team. Thank you so much for your further feedback, we take comments like this very seriously as we do aim to please here at Sofitel Queenstown. Thank you for your honest feedback. I do hope to have the opportunity to welcome you back to Sofitel Queenstown in the very near future. Kind Regards, Lisa Cole Guest Relations Executive
Customer review rating 5.0/5

Aanchal A. Couples - 07/05/2021 Confirmed reviews ALL

Amazing. Everything was just perfect. In the city, every restaurant and bar was on walking distance. Great location for a traveller.

Bonjour Aanchal a., We very much appreciate your comments regarding your stay at the Sofitel Queenstown - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Lisa Cole Guest Relations Executive

Great location, welcoming staff.

Customer review rating 4.5/5

Janet Couples - 07/05/2021 Confirmed reviews ALL

From the moment we arrived until we left we felt welcome and important. The room was very clean and comfortable.

Bonjour Janet, We truly appreciate your feedback regarding your recent Sofitel Queenstown stay. I can see you enjoyed our central location which has all of what Queenstown has to offer, your beautifully appointed guest room and the friendly welcoming service from our truly wonderful ambassadors. Thank you for your comments and we look forward to welcoming you back to Sofitel in the very near future. Kind Regards, Lisa Cole Guest Relations Executive

great position

Customer review rating 5.0/5

Stanley B. Couples - 06/05/2021 Confirmed reviews ALL

Every thing we would have expected from an upmarket hotel was met

Bonjour Stanley B., Thank you for your time in reviewing your recent Sofitel Queenstown experience. From your feedback I can see that you enjoyed our central location, wonderful hotel and friendly service from our kind ambassadors. Thank you once again and I will be sure to take the time and share your feedback with the entire team. Kind Regards, Lisa Cole Guest Relations Executive

Magnificent

Customer review rating 5.0/5

Gary Couples - 06/05/2021 Confirmed reviews ALL

We would rate our stay 10/10 after experiencing the outstanding service of all the staff and management . we could not fault the Hotel amenities and the proximity to the town centre was a true bonus. We would thoroughly recommend this Hotel for your Queenstown adventures.

Bonjour Gary, Thank you so much for your truly amazing review regarding your recent stay. We truly appreciate your loyalty to Accor Hotels and of course to Sofitel Queenstown. It is a pleasure to host you both and we look forward to welcoming you back time and time again. It would be my pleasure to share your feedback with the entire team as they truly deserve the credit. Thank you so very much. Kind Regards, Lisa Cole Guest Relations Executive

Beautiful hotel / comfortable

Customer review rating 4.5/5

Anon Families - 05/05/2021 Confirmed reviews ALL

We found the hotel very accomodating, everything we needed, staff very helpful and friendly. We enjoyed the room, comfortable, good space, clean. Good location for the hotel, we were a little bit concerned with the no parking, and the heating is via duct which took a long time, which was quite frustrating as it is very cold in Queenstown. Overall I would give our stay 9/10.

Bonjour Anon, We truly appreciate your feedback regarding your recent stay here at Sofitel Queenstown Hotel & Spa. I can see from your comments that you had a lovely comfortable stay enjoying everything that we have to offer. Thank you for taking the time to mention our wonderful ambassadors, they work super hard to ensure our guests are well and truly looked after. It will be my pleasure to share your kind feedback with the entire team. Thank you for your feedback regarding parking, as we do not have our own car park we do offer Valet service and I do hope that my trusted team were able to help assist with other parking options too. You had also mentioned your AC, I am sorry that this was the case and I will be sure to share your feedback with out Maintenance team regarding your issue. Thank you for bringing this to my attention. I do hope that we will have the opportunity to welcome you back to Sofitel Queenstown in the very near future. Kind Regards, Lisa Cole Guest Relations Executive

Good location. Quiet lovely room. Love the sky TV box.

Customer review rating 4.5/5

Colin D. Business - 05/05/2021 Confirmed reviews ALL

Great friendly helpful staff. Really enjoyed my stay. Great room.

Bonjour Colin D., I truly appreciate you taking the time to review your recent stay here at Sofitel Queenstown. I can see you enjoyed our central location, your beautifully appointed guest room and I would like to thank you for your comments regarding our friendly and helpful staff. I do hope to have the opportunity to welcome you back to Sofitel in the very near future. Kind Regards, Lisa Cole Guest Relations Executive

Amazing Hospitality

Customer review rating 5.0/5

Sam Couples - 04/05/2021 Confirmed reviews ALL

We booked for our wedding night and the Sofitel team were fanstastic to us. They warmly accommodated our requests and we thoroughly enjoyed our stay. Would highly recommend

Bonjour Sam, Thank you for your truly kind comments regarding your recent Sofitel Queenstown stay. I am delighted to read how much you enjoyed our amazing hospitality from our wonderful ambassadors on your wedding stay. I do hope that we will have the opportunity to welcome you back, maybe for your 1st Wedding Anniversary or maybe beforehand. Thank you once again and I look forward to welcoming you back very soon. Kind Regards, Lisa Cole Guest Relations Executive

Great service, comfortable and great location

Customer review rating 5.0/5

Anonymous Friends - 04/05/2021 Confirmed reviews ALL

We had a lovely but brief time at the hotel. It was very comfortable and the service was great

Bonjour and Kia Ora, Thank you so much for your kind feedback regarding your recent Sofitel Queenstown stay. I can see that you truly enjoyed your beautifully appointed guest room, our central location and wonderful service form our friendly ambassadors. Thank you once again and we hope to welcome you back to Sofitel Queenstown in the very near future. Kind Regards, Lisa Cole Guest Relations Executive

Great Stay in the heart of town

Customer review rating 5.0/5

Danny B. Couples - 03/05/2021 Confirmed reviews ALL

Everyone deserves credit, we had a great time. Your staff are very hard working and friendly. Nothing was too much trouble. The room was very comfortable and clean and was a credit to the team. The young Indian man serving us breakfast was fantastic so was Lauren. Seriously you did us proud. Thank you so much xx

Bonjour Danny B., We truly appreciate your kind comments in relation to your Sofitel Queenstown experience. I can see from your feedback that our wonderful friendly ambassadors truly blown you away with their fine hospitality. It would be my pleasure to share your comments with the entire team. Thank you once again. We look forward to welcoming you back to Sofitel upon your next venture to beautiful Queenstown. Kind Regards, Lisa Cole Guest Relations Executive

Beautiful hotel in central Queenstown

TripAdvisor rating 5.0/5

bridgetchugg 11/04/2021 TripAdvisor review

The hotel was set in a great location in central Queenstown with no noise. The service was great, breakfast yummy. The rooms were spacious, lovely and clean with all requirements taken care of.... overall a relaxing mini break.

Bonjour bridgetchugg. We truly appreciate your kind and wonderful review regarding your recent mini break. I can see from your feedback that you enjoyed everything from the service from our friendly ambassadors, to the delicious breakfast and of course your beautifully appointed guest room. We look forward to welcoming you back to Sofitel in the very near future and thank you for your feedback once again. Kind Regards, Lisa Cole Guest Relations Executive

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