Sofitel Queenstown Hotel and Spa 5 stars

Customer review rating (ALL Rating) 4.6/5 735 reviews

Best price
guarantee
Sofitel Queenstown Hotel and Spa - Image 1
Sofitel Queenstown Hotel and Spa - Image 2
Sofitel Queenstown Hotel and Spa - Image 3
Sofitel Queenstown Hotel and Spa - Image 4
8 Duke Street, PO Box 1797, 9300 QUEENSTOWN, New Zealand

Description

Hotel extras

  • Central location in town

  • Award-winning day Spa

  • 2 stylish meeting spaces

  • Luxury done with French zest

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Sofitel Queenstown Hotel and Spa

8 Duke Street, PO Box 1797
9300 QUEENSTOWN
New Zealand

GPS:-45.031318, 168.658901

Telephone
Fax +64 3 450 0046

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  735 reviews

TripAdvisor Rating  4.5/5  1,980 reviews

Certificate of excellence 2024

Great

TripAdvisor rating 5.0/5

soph1407 Couples - TripAdvisor review

Received wonderful service and were treated so kindly by all of the polite staff. The room was lovely and had the comfiest bed. The location couldn't be any more perfect, and the amenities were fulfilling, with everything you could ever need right there in the building. 

Well located but did not like balcony's facing passers by

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Staff were excellent. Room was comfortable. Hotel was well located, breakfast was okay but expensive for the choices available. Coffee good.

Bonjour Jodie, Thank you for sharing your feedback with us. We're glad to hear you appreciated our excellent staff, comfortable rooms, and convenient location. It’s great to know you enjoyed the coffee as well! We understand your concerns about the balcony's positioning and the breakfast pricing. Your comments are invaluable and help us identify areas for improvement. We'll review these aspects to ensure a better experience for all our guests. We hope to welcome you back in the future and provide an even more enjoyable stay. Kind Regards Pradnya Lohate Front Office Manager

Satisfying stay

Customer review rating 3.5/5

Anita H. Couples - Confirmed reviews ALL

It’s was great. Staff very helpful nice breakfast Gin bar etc. only area that needed attention is maintenance in the room. The plug wasn’t working properly in the bath the shower head was very floppy and air con wasn’t working properly and not enough bedside power points or USB connections.

Bonjour Anita, We very much appreciate your comments regarding your stay at the Sofitel Queenstown - Hotel & Spa. We're delighted to hear you enjoyed your stay, especially the breakfast, Gin Bar, and the helpfulness of our staff. We truly value your input regarding the maintenance issues in the room. Please accept our apologies for any inconvenience caused. We’re pleased to let you know that we are in the process of upgrading and refurbishing our rooms, with completion expected by mid-next year. These enhancements will address the concerns you mentioned, such as improved facilities and additional bedside power points and USB connections. We hope to welcome you back in the future to experience our refreshed accommodations. Thank you again for choosing to stay with us! Kind Regards, Pradnya Lohate Front Office Manager

Beautiful Plaxe

Customer review rating 5.0/5

Jack Families - Confirmed reviews ALL

Top tier hotel in Queenstown. Beautiful decor. High end service. Lovely.

Customer review rating 5.0/5

Drew T. Business - Confirmed reviews ALL

Great experience from checkin to restaurant to checkout. Thanks to the Queenstown team.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 324 reviews 9.3/10 Location
  • 415 reviews 7.7/10 Room
  • 510 reviews 9.3/10 Service
  • 8 reviews 1.6/10 WiFi
  • 137 reviews 7.9/10 Vibe
  • 113 reviews 8.3/10 Breakfast
  • 97 reviews 7.9/10 Cleanliness
  • 57 reviews 6.1/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Queenstown

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.