Sofitel Queenstown Hotel and Spa 5 stars

Customer review rating (ALL Rating) 4.6/5 890 reviews

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Sofitel Queenstown Hotel and Spa - Image 1
Sofitel Queenstown Hotel and Spa - Image 2
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Sofitel Queenstown Hotel and Spa - Image 4
8 Duke Street, PO Box 1797, 9300 QUEENSTOWN, New Zealand

Description

Hotel extras

  • Central location in town

  • Award-winning day Spa

  • 2 stylish meeting spaces

  • Luxury done with French zest

Our accommodation(s)

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Hotel location

Sofitel Queenstown Hotel and Spa

8 Duke Street, PO Box 1797
9300 QUEENSTOWN
New Zealand

GPS:-45.031318, 168.658901

Telephone
Fax +64 3 450 0046

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  890 reviews

TripAdvisor Rating  4.6/5  1,991 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Sara D. Couples - Confirmed reviews ALL

We had a lovely time, everything exceeded expectations!

Bonjour / Kia Ora Sara, Thank you so much for your wonderful review! We're thrilled to hear you had a lovely time and that everything exceeded your expectations. It means a lot to know our location and staff made your stay special. We hope to welcome you back again soon! Kind Regards, Pradnya Lohate Front Office Manager

Customer review rating 5.0/5

Sue L. Couples - Confirmed reviews ALL

Fabulous location within easy walking distance to all that Queenstown has to offer. Sofitel at Queenstown was fabulous - great accommodation, beautifully furnished with friendly and professional staff made for a wonderful stay. We will be back!

Bonjour / Kia Ora Sue, We very much appreciate your comments regarding your stay at the Sofitel Queenstown - Hotel & Spa. We're thrilled to hear you enjoyed our central location, elegant furnishings, and the warm hospitality from our team. It means a lot to know we helped make your Queenstown stay memorable. We can’t wait to welcome you back again soon! Kind Regards, Pradnya Lohate Front Office Manager

Best hotel in Queenstown with a perfect location and very nice staff

TripAdvisor rating 5.0/5

Philippe T Couples - TripAdvisor review

We had a perfect 4 night stay at the Sofitel Queenstown. The location is perfect, with easy walking to all restaurants and attractions. The staff at reception, concierge, breakfast and restaurant is amazing. They are efficient and you feel very welcome. I especially remember Jean (front-desk manager) and Morgan (waiter), but really all the staff is great. Their restaurant 'Le petit salon' and their bar is amazing : very intimate and fantastic food. You must try it ! Last but not least, they offer great perks for Accor's members. We spent two other nights in another hotel in Queenstown, but we really recommend the Sofitel.

Bonjour Philippe, Thank you so much for your wonderful review! We’re thrilled to hear that your 4-night stay at Sofitel Queenstown was such a memorable experience. It’s heartening to know that our central location, warm hospitality, and dedicated team contributed to your perfect visit. We’ll be sure to pass on your kind words to Jean and Morgan—recognition like this truly means a lot. We’re also delighted that you enjoyed Le Petit Salon and the intimate charm of our bar, as well as the exclusive perks for our valued Accor members. Thank you for recommending us so highly—especially after experiencing other accommodations in Queenstown. We hope to have the pleasure of welcoming you back again soon. Kind Regards, Pradnya Lohate Front Office Manager

Customer review rating 4.5/5

Jayden S. Couples - Confirmed reviews ALL

Great place and friendly staff

Bonjour / Kia Ora Jayden, Thank you so much for your kind review! We're thrilled to hear you had a relaxing stay and enjoyed the friendly service. We'll be sure to pass on your lovely words to our dinner waitress — she’ll be delighted to hear your praise. Looking forward to welcoming you back again soon! Kind Regards, Pradnya Lohate Front Office Manager

Customer review rating 5.0/5

Liz C. Couples - Confirmed reviews ALL

The hotel is extremely well located. But the best part of staying here was the staff. They were all so customer focussed, friendly and responsive. The room we had was lovely .

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Other web-users rate our hotel

  • 375 reviews 9.3/10 Location
  • 493 reviews 7.8/10 Room
  • 611 reviews 9.4/10 Service
  • 13 reviews 2.2/10 WiFi
  • 168 reviews 8.3/10 Vibe
  • 124 reviews 8.4/10 Breakfast
  • 106 reviews 7.6/10 Cleanliness
  • 61 reviews 5.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.