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Sofitel Queenstown - Hotel & Spa Hotel 5 stars

Customer review rating 4.7/5 4,491 reviews

ALLSAFE approved hotel

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Sofitel Queenstown - Hotel & Spa
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+ 23 Services

Hotel extras

  • Central village location in an iconic destination

  • Award-winning day spa

  • 3 stylish meeting spaces

  • 2 gastronomic restaurants

  • Certified ALLSAFE

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 2 Restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-beingPaying
  • Babysitting on request
  • Outdoor tennis court (nearby)
  • Jet skiingPaying
  • Other sports activities
  • Skiing
Business services
  • 3 Meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Sofitel Queenstown - Hotel & Spa

8 Duke Street
PO Box 1797
9300 queenstown
new zealand

Tel: +6434500045

Fax: (+64)3/4500046

Check-in from 14h00

Check out up to 11h00

  • Intercity Coachlines :  ZQN Terminal

  • State Highway 6 : 

  • By plane

    QUEENSTOWN AIRPORT At 7km / 4.35 miles - Shuttle paying

  • By plane

    Queenstouw Int. and Dom. Airport At 7km / 4.35 miles - Shuttle paying

GPS :-45.031318, 168.658901

Our accommodation(s)

Elegantly and luxuriously designed, all rooms feature a Sofitel MyBed, double spa bath, separate rain shower, surround sound entertainment system, espresso machine, under floor heating, WiFi access and special French bathroom amenities.

SUPERIOR ROOM, 1 King Size Bed, Double Spa Bath, Juliet Balcony.

Accessible room
  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • Views: Garden View *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony.

  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • Views: City View, Mountain view *
  • Most of the accommodation: TERRACE *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM, 1 King Bed, Spa Bath, Remarkables View, Juliet Balcony.

Accessible room
  • Max. number of persons: 3
  • Area: From 41 / 441 sq ft
  • Views: Mountain view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)
Rooms

Our restaurants and bars

LEFT BANK BISTRO

Type of cuisine: Bistro

Find a delightful atmosphere for breakfastat Sofitel Queenstown Hotel and Spa's Left Bank Cafe, inspired by the Parisian cafe lifestyle.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

1789

Type of cuisine: Bistro

Experience 1789 within the heart of Sofitel Queenstown. Open for dinner, the menu is brimming with local ingredients and executed with traditional culinary technique. Dishes are designed to share and you will adore the hearty winter fare.

Menu (PDF)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 95

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 70 people

Find out more

Our guest reviews for
Sofitel Queenstown - Hotel & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

4,491 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,852 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020
Customer review rating 5.0/5

Aanchal A. Couples - 07/05/2021 Confirmed reviews ALL

Amazing. Everything was just perfect. In the city, every restaurant and bar was on walking distance. Great location for a traveller.

Great location, welcoming staff.

Customer review rating 4.5/5

Janet Couples - 07/05/2021 Confirmed reviews ALL

From the moment we arrived until we left we felt welcome and important. The room was very clean and comfortable.

great position

Customer review rating 5.0/5

Stanley B. Couples - 06/05/2021 Confirmed reviews ALL

Every thing we would have expected from an upmarket hotel was met

Magnificent

Customer review rating 5.0/5

Gary Couples - 06/05/2021 Confirmed reviews ALL

We would rate our stay 10/10 after experiencing the outstanding service of all the staff and management . we could not fault the Hotel amenities and the proximity to the town centre was a true bonus. We would thoroughly recommend this Hotel for your Queenstown adventures.

Beautiful hotel / comfortable

Customer review rating 4.5/5

Anon Families - 05/05/2021 Confirmed reviews ALL

We found the hotel very accomodating, everything we needed, staff very helpful and friendly. We enjoyed the room, comfortable, good space, clean. Good location for the hotel, we were a little bit concerned with the no parking, and the heating is via duct which took a long time, which was quite frustrating as it is very cold in Queenstown. Overall I would give our stay 9/10.

Good location. Quiet lovely room. Love the sky TV box.

Customer review rating 4.5/5

Colin D. Business - 05/05/2021 Confirmed reviews ALL

Great friendly helpful staff. Really enjoyed my stay. Great room.

Amazing Hospitality

Customer review rating 5.0/5

Sam Couples - 04/05/2021 Confirmed reviews ALL

We booked for our wedding night and the Sofitel team were fanstastic to us. They warmly accommodated our requests and we thoroughly enjoyed our stay. Would highly recommend

Great service, comfortable and great location

Customer review rating 5.0/5

Anonymous Friends - 04/05/2021 Confirmed reviews ALL

We had a lovely but brief time at the hotel. It was very comfortable and the service was great

Great Stay in the heart of town

Customer review rating 5.0/5

Danny B. Couples - 03/05/2021 Confirmed reviews ALL

Everyone deserves credit, we had a great time. Your staff are very hard working and friendly. Nothing was too much trouble. The room was very comfortable and clean and was a credit to the team. The young Indian man serving us breakfast was fantastic so was Lauren. Seriously you did us proud. Thank you so much xx

Will be back

Customer review rating 4.5/5

Elizabeth Couples - 03/05/2021 Confirmed reviews ALL

Lovely long weekend, have no complaints. Staff were amazing. Food was great. Parking and parking fees were the negative.

Well located

Customer review rating 4.5/5

Alan P. Friends - 03/05/2021 Confirmed reviews ALL

Nice, one of the better sofitels out there.

Great location, lovely stay

Customer review rating 5.0/5

Sarah Couples - 03/05/2021 Confirmed reviews ALL

We had a wonderful experience staying at Sofitel Queenstown! Lovely welcome, beautiful room, comfy bed! Parking is a bit on the expensive side but that would be my only negative!

Excellent hotel

Customer review rating 4.5/5

Aidan O. Couples - 03/05/2021 Confirmed reviews ALL

This was our first stay at the Sofitel. We thought the room was lovely; the views tremendous; the and the breakfasts delicious. The staff were exceptional. They couldn't have been nicer or more helpful throughout, from front of house, to wait staff. We will definitely come back.

Good description

Customer review rating 5.0/5

Caroline P. Families - 02/05/2021 Confirmed reviews ALL

The staff were all really fantastic took the time to talk to us, find out about our day. Breakfast was a good experience with excellent choice and again attentive staff. Checkin was very efficient. Rooms were clean, probably could have had more water in our room as the minibar was empty would have been my only recommendation for improvements. Bathroom ammenities excellent. Would recommend in a heartbeat.

As usual again a wonderful stay

Customer review rating 4.5/5

Anonymous P. Couples - 01/05/2021 Confirmed reviews ALL

We stay here everytime we stay in Queenstown and service rooms etc excellent

Great to be back

Customer review rating 4.5/5

Glenn &. A. -. A. Couples - 01/05/2021 Confirmed reviews ALL

Now the 'Bubble' is opened our first trip back to NZ was to the Sofitel Queenstown. It was always a great hotel and is still one or our favorite Sofitel's. Great staff, good room, comfortable and very welcoming.

Good stay; Location perfect for me

Customer review rating 4.0/5

Richard Business - 01/05/2021 Confirmed reviews ALL

Only negative was an overflowing lounge from 5-7pm!! Reception team is amazing as are the team in Left Bank. You employ great people. Well done.

Beautiful hotel in central Queenstown

TripAdvisor rating 5.0/5

bridgetchugg 11/04/2021 TripAdvisor review

The hotel was set in a great location in central Queenstown with no noise. The service was great, breakfast yummy. The rooms were spacious, lovely and clean with all requirements taken care of.... overall a relaxing mini break.

Bonjour bridgetchugg. We truly appreciate your kind and wonderful review regarding your recent mini break. I can see from your feedback that you enjoyed everything from the service from our friendly ambassadors, to the delicious breakfast and of course your beautifully appointed guest room. We look forward to welcoming you back to Sofitel in the very near future and thank you for your feedback once again. Kind Regards, Lisa Cole Guest Relations Executive

Perfect place to stay

TripAdvisor rating 5.0/5

HollieP155 10/04/2021 TripAdvisor review

Everything about our stay here was perfection from start to finish. The staff were welcoming, friendly and professional. Thet went out of their way to be helpful. Our room was beautifully appointed with many extra touches and all meals were delicious! Will definitely stay here again.

Bonjour HollieP155, Thank you so much for your wonderful Trip Advisor Review regarding your recent stay here at Sofitel Queenstown Hotel & Spa. I can see from your feedback that you had a truly wonderful stay, from our friendly ambassadors, beautifully appointed guest room and of course delicious foods, I can see you had a memorable time. Thank you once again and we look forward to welcoming you back to Sofitel Queenstown in the very near future. Kind Regards, Lisa Cole Guest Relations Executive

Great Hotel in good location

TripAdvisor rating 5.0/5

sravi2021 30/03/2021 TripAdvisor review

Great hotel in the heart of Queenstown. The room was spacious and the best were comfortable. The freshly cooked breakfast to order was a delight. The team at Sofitel Queenstown has to be commended for the great service and they go out of length to accommodate your request and ensure that you are satisfied. I highly recommend this hotel.

Bonjour sravi2021, Thank you so much for your recent Trip Advisor Review regarding your recent stay here at Sofitel Queenstown Hotel & Spa. I am truly delighted to read such a wonderful review like yours. I can see from your comments that you enjoyed your beautifully appointed guest room, the delicious breakfast and the great service from our team. Thank you once again for your feedback and it will be my pleasure to share your comments with the entire team. We look forward to welcoming you back to Sofitel upon your next Queenstown adventure. Kind Regards, Lisa Cole Guest Relations Executive

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