Name: Sofitel Queenstown Hotel & Spa | Luxury Spa Hotel | ALL - ALL
Address: 8 Duke Street, PO Box 1797, QUEENSTOWN, 9300, NZ
Telephone: +6434500045
Rating: 4.5

Sofitel Queenstown Hotel and Spa

French luxury and local cuisine in the world's most exciting city

Experience refined luxury at Sofitel Queenstown Hotel & Spa. Be captivated by its elegant blend of timeless design and local inspiration, offering a unique sense of style and comfort. Ideally situated in the heart of Queenstown, the hotel features 84 beautifully appointed rooms and suites, two boutique conference venues, the stylish Left Bank Bistro, the intimate Le Petit Salon and Le Salon Rouge, and the acclaimed Jervois Steak House.

Centrally located in Queenstown's vibrant dining and entertainment district, Sofitel Queenstown Hotel & Spa is the perfect base for exploring the town and nearby ski resorts or adventure attractions. Just 15 minutes from the airport, you can take a stroll down to the shores of Lake Wakatipu, or up to Queenstown's scenic vantage point and adventure attraction Skyline Luge during your stay.

Combine Queenstowns' rugged nature with our luxurious hotel to experience the ultimate New Zealand holiday and get the best of both worlds.

Enter a luxurious alpine haven where elegance meets character. Blending French zest with the unique spirit of Queenstown, your stay promises to be nothing short of exceptional. We look forward to welcoming you.

Jo Finnigan, Hotel Management

Hotel extras

Central location in Queenstown’s dining, shopping and adventure district
Sofitel Spa with L’Occitane featuring signature massages and sensory rituals
Elegant rooms and suites with Sofitel MyBed™ and alpine views
Wellness facilities including infrared room, cedar-wood Jacuzzi and fitness centre
French dining at Left Bank Bistro and Le Salon Rouge with local produce and wines

Our accommodation(s)

Room

SUPERIOR ROOM, 1 King Size Bed, Double Spa Bath, Juliet Balcony.

3 pers. max
41 m² / 441 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

See availabilities

Room

SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony.

3 pers. max
41 m² / 441 sq ft

Bedding 2 x Double bed(s)
Most of the accommodation: Terrace

See availabilities

Room

SUPERIOR ACCESSIBLE ROOM, 1 King Size Bed, Accessible Bathroom

3 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Room

LUXURY ROOM, 1 King Bed, Spa Bath, Remarkables View, Juliet Balcony.

3 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: Mountain view
Most of the accommodation: Balcony

See availabilities

Suite

JUNIOR SUITE, 1 King Size Bed, Double Spa Bath, Seperate Living Room, Juliet Balcony.

3 pers. max
62 m² / 667 sq ft

Bedding 1 x King size bed(s)
Views: City View or Mountain view
Most of the accommodation: Balcony

See availabilities

Suite

PRESTIGE SUITE, 1 King Size Bed, Separate Living Room, Remarkables View.

3 pers. max
88 m² / 947 sq ft

Bedding 1 x King size bed(s)
Views: Mountain view
Most of the accommodation: Balcony or Corner Room

See availabilities

Suite

OPERA SUITE, 1 King Size Bed, Living Room, Patio, Outdoor Jacuzzi, Lake View.

3 pers. max
65 m² / 699 sq ft

Bedding 1 x King size bed(s)
Views: Lake View or Mountain view
Most of the accommodation: Fireplace

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Penthouse

PENTHOUSE NO 5, 1 King Size Bed, Separate Living Room, Large Patio, Outdoor Jacuzzi, Lake View

3 pers. max
130 m² / 1399 sq ft

Bedding 1 x King size bed(s)
Views: City View or Lake View or Mountain view or Panorama view or Patio
Most of the accommodation: Fireplace

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Penthouse

PENTHOUSE No 10, 1 King Size Bed, Separate Living, Private Theatre, Outdoor Jacuzzi, Lake View

3 pers. max
225 m² / 2421 sq ft

Bedding 1 x King size bed(s)
Views: Lake View or Mountain view

See availabilities

Room

SUPERIOR ACCESSIBLE ROOM, 1 King Size Bed, Accessible Bathroom

3 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

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Hotel location

Sofitel Queenstown Hotel and Spa

8 Duke Street, PO Box 1797
9300 QUEENSTOWN
New Zealand

GPS:-45.031318, 168.658901

+64 3 450 0045

+64 3 450 0046

Queenstouw Int. and Dom. Airport

Airport

Access: 7 km / 4.35 mi 12 min drive

Shuttle

Shuttle on call

Sky City Casino

Casino

Access: 100 m / 0.06 mi 4 min walk

Queenstown Cinema

Cinema district

Access: 200 m / 0.12 mi 2 min walk

Queenstown Casino

Casino

Access: 200 m / 0.12 mi 2 min walk

Queenstown Gardens

Botanical gardens

Access: 1 km / 0.62 mi 15 min walk / 5 min drive

Jet Boat

Other attractions

Access: 8 km / 4.97 mi 10 min drive

Shuttle

Shuttle on call

Bungy Jumping

Tourist attraction

Access: 10 km / 6.21 mi 20 min drive

Rafting

Other attractions

Access: 10 km / 6.21 mi 20 min drive

Shuttle

Shuttle on call

Golf Course

Golf course

Access: 14.8 km / 9.2 mi 24 min drive

Shuttle

Shuttle on call

Coronet Peak

Ski area

Access: 15 km / 9.32 mi 20 min drive

Shuttle

Shuttle scheduled

Helicopter Tours

Other attractions

Access: 15 km / 9.32 mi 15 min drive

Shuttle

Shuttle on call

Arrowtown

Historic monument

Access: 25 km / 15.54 mi 30 min drive

The Remarkables

Ski area

Access: 25 km / 15.54 mi 40 min drive

Shuttle

Shuttle scheduled

Dart River Safaris

Other attractions

Access: 45 km / 27.96 mi 50 min drive

Shuttle

Shuttle on call

Lake Wakatipu

Lake

Access: 300 m / 0.19 mi 2 min walk

DOC Trails Parks

Wood/forest

Access: 25 km / 15.54 mi 30 min drive

Shuttle

Shuttle on call

100 eateries

Restaurant and cafe district

Access: 200 m / 0.12 mi 2 min walk

The Mall

Shopping centre/mall

Access: 200 m / 0.12 mi 1 min walk

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

Left Bank Bistro

Left Bank Bistro invites you to begin your morning at a gentler pace. Relax and savour the moment.

Le Salon Rouge

Reminiscent of a prohibition era speakeasies and supper clubs, Le Salon Rouge is a celebration of the senses featuring rich reds and velvet décor throughout complimented by soft candle lighting.

Fitness center

Sofitel Fit is our 24/7 fitness centre, featuring modern cardio and strength equipment, weights, and mats. Our dedicated Concierge team is always on hand to assist with any requests.

Spa

Step into Sofitel Spa L'Occitane en Provence, a luxurious haven of rejuvenation inspired by nature. Sofitel Spa with L'Occitane features a range of unique massages, signature Māori healing treatments, private steam suites, and a wood-clad jacuzzi.

Meetings & Events

Non contractual photo

Number of Meeting Room: 2
Surface of the largest room: 95 m² / 1022.571 sq ft
Maximum seats capacity: 90
Maximum capacity for banquets: 60

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Weddings

Non contractual photo

Specialising in intimate weddings, Sofitel Queenstown Hotel and Spa blends French romance, the pristine beauty of Queenstown, luxurious accommodation, refined catering and gracious service to create magnifique celebrations.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 997 reviews

Andrew D. Couples - 5/5/2026 Confirmed reviews ALL

Staff was very attentive

Bonjour / Kia Ora Andrew, Thank you for your lovely feedback! We’re delighted to hear you enjoyed your room and found it comfortable, and that our staff took good care of you. We really appreciate you taking the time to share your experience and hope to welcome you back again soon. Kind Regards, Pradnya Lohate Front Office Manager Sofitel Queenstown Hotel and Spa

Erika H. Solo - 5/5/2026 Confirmed reviews ALL

Room needs updates - blanket was terribly stained, huge stain on mattress topper, holes in bathrobe.

Bonjour / Kia Ora Erika, Thank you for taking the time to share your feedback. Please accept our sincere apologies that your experience did not reflect the standards we strive to uphold at Sofitel. We are truly disappointed to hear about the condition of the room upon arrival, including the stained bedding and mattress topper, damaged bathrobe, and the delay in your room being ready at the agreed time. Cleanliness, presentation, and attention to detail are integral parts of the Sofitel experience, and it is clear we fell short during your stay. Your comments have been addressed directly with our Housekeeping Manager to ensure immediate corrective action is taken and our room inspection procedures are reinforced. We greatly appreciate your feedback, as it allows us the opportunity to improve. Please feel welcome to reach out to me directly if there is anything further I can do to turn your experience around. We do hope to have the chance to welcome you back in the future and provide you with the exceptional experience. Kind Regards, Pradnya Lohate Front Office Manager Sofitel Queenstown Hotel and Spa

Samuel P. Couples - 5/4/2026 Confirmed reviews ALL

My partner and I had a very pleasant stay here, the staff were all very kind and helpful and the hotel is excellent (heated bathroom tiles is amazing)

Bonjour / Kia Ora Samuel, Thank you for your wonderful feedback! We’re so pleased to hear you and your partner had a very pleasant stay with us and that our team made you feel well looked after. We’re also glad you enjoyed the heated bathroom tiles — they’re a guest favourite! 😊 We really appreciate you taking the time to share your experience, and we hope to welcome you back again soon. Kind Regards, Pradnya Lohate Front Office Manager Sofitel Queenstown Hotel and Spa

Tony B. Couples - 5/3/2026 Confirmed reviews ALL

I had a very positive stay at Sofitel Queenstown Hotel & Spa. The rooms were beautifully presented with excellent décor, offering great views and a genuinely comfortable bed that made it easy to relax. The bathroom was clean, tidy, and well maintained throughout the stay. The hotel is also very well positioned in town, with easy access to nearby bars and restaurants, which made getting around simple. The staff were consistently helpful, including assisting us with booking our dinner reservations, and were accommodating across all interactions. Breakfast was another highlight, with a wide range of food options and attentive service that set a good tone for the day.

Bonjour / Kia Ora Tony, Thank you for sharing such a thoughtful review of your stay at Sofitel Queenstown Hotel & Spa. We’re delighted to hear you enjoyed the room comfort, décor, views, cleanliness, central location, breakfast, and the attentive service from our team. It’s especially pleasing to know our staff helped make your stay so seamless, from room selection assistance through to dining reservations and valet service. We truly appreciate your kind mention of Shoji for his warm assistance with your luggage and valet parking, and we will be sure to pass this feedback on to him. We look forward to welcoming you back for another memorable stay in Queenstown. Kind Regards, Pradnya Lohate Front Office Manager Sofitel Queenstown Hotel and Spa

William C. Couples - 5/2/2026 Confirmed reviews ALL

Staff were great with excellent service. Can not recommend enough

Bonjour / Kia Ora William, Thank you so much for your wonderful review! We’re delighted to hear you enjoyed your stay and found the location convenient and your room comfortable. It’s especially great to know our team made such a positive impression with their service — we’ll be sure to pass your kind words on to them. We truly appreciate your recommendation and look forward to welcoming you back again in the future. Kind Regards, Pradnya Lohate Front Office Manager Sofitel Queenstown hotel and Spa