Hotel St Moritz Queenstown - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,903 reviews

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10-18 Brunswick Street, PO Box 1116, 9300 QUEENSTOWN, New Zealand

Description

Hotel extras

  • Beautiful views of Lake Wakatipu and surrounding mountains

  • An award-winning bar and restaurant with superb alpine views

  • A hot tub garden, and gymnasium on site

  • Meeting and events space boasting panoramic alpine views

Our accommodation(s)

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Hotel location

Hotel St Moritz Queenstown - MGallery Collection

10-18 Brunswick Street, PO Box 1116
9300 QUEENSTOWN
New Zealand

GPS:-45.033963, 168.654742

Telephone
Fax +64 3 442 4667

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LOMBARDI RESTAURANT

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,903 reviews

Customer review rating 5.0/5

Brock T. Couples - Confirmed reviews ALL

Although a very brief trip for a wedding, I found Hotel St Moritz to be superb.

Dear Brock, Thank you for the great review of Hotel St Moritz! I'm glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Alexandra Swain Assistant Manager

Customer review rating 4.5/5

Richard H. Couples - Confirmed reviews ALL

Stayed three days with lovely lake view from bedroom. Whenever we needed to interact with the staff, they were always friendly and helpful. Only used the restaurant a couple of times but breakfast was excellent.

Kia Ora Richard, Thank you so much for sharing your experience with us. We’re really pleased to hear you enjoyed your three-day stay and that the lake view from your room made it even more special. It’s also lovely to know our team made you feel welcome and well looked after throughout your visit. We’re especially glad you enjoyed breakfast in the restaurant and we’ll be sure to pass your kind words on to the kitchen and service teams. We truly appreciate you staying with us and hope to welcome you back again soon for another relaxing getaway by the lake. Best regards, Alexandra Swain Assistant Manager

Customer review rating 4.5/5

Carolyne G. Couples - Confirmed reviews ALL

We celebrated our 10 year wedding anniversary at St Moritz, Queenstown. The Alpine Suite had a lovely balcony we could sit outside and watch the TS Enslaw gliding past and all the other small boats wizz past. The changing scenery of the mountains, clouds, sunrises and sunsets was spectacular. The suite was comfortable and clean. As an Accor Gold/Explorer member we were presented with a very tasty cheese platter on arrival and anniversary card. The welcome cocktails at the bar were exceptional made by a very good barman. We enjoyed multiple meals at Lombardi and they were all excellent, great service and a lovely dining experience. All up it was a very enjoyable experience. The only negative is the parking. If you go peak period you need to book a car spot in advance, something we were not aware of and it caused a problem on arrival which was quickly worked out by the manager (thank you :)). Also the fireplace which is not lit, would have been so welcoming every time you entered the reception area as it felt cold and dark on entry, which is a shame as it would be so much warmer and brighter if it was turned on. The gym is very small and claustrophobic so we didn't use it however the spa area looked really lovely outside.

Dear Carolyne, Thank you for sharing such a detailed review of your 10 year anniversary stay at Hotel St Moritz. We are delighted to hear you enjoyed the Alpine Suite, the spectacular lake and mountain views, and the thoughtful welcome amenities and anniversary touches. It is also wonderful to know you had such a positive experience at Lombardi and enjoyed the cocktails and service. We appreciate your feedback regarding parking and are glad our manager was able to assist on arrival. Your comments about the reception ambience and gym are also noted and will be shared with the team as we continue to improve the guest experience. We hope to have the pleasure of welcoming you back for another memorable stay in Queenstown. Sincerely, Beth March Front Office Manager

Customer review rating 5.0/5

Lisa S. Couples - Confirmed reviews ALL

From our initial greeting, throughout our stay until our check out, our stay was first class. When we entered our room we were welcomed by a special treat and note celebrating our anniversary. Someone had remembered this from when we booked months previously.Every member of the staff was friendly and helpful. Our room was kept immaculate by the hardworking housekeeping staff.

Dear Lisa, Thank you for your wonderful review of Hotel St Moritz. We are delighted to hear your stay was first class from arrival to departure and that the anniversary gesture helped make your visit extra special. It is also lovely to know our team and housekeeping staff contributed to such a positive experience. We truly appreciate your kind words and hope to welcome you back again in the future. Sincerely, Beth March Front Office Manager

Customer review rating 5.0/5

Mayur A. Couples - Confirmed reviews ALL

Had a wonderful stay at Hotel St Moritz in Queenstown. The room had a great view. Location is also very good. Away from the downtown busyness and walkable to the lake, restaurants, and the pier. I liked the added touch of restaurant credit in leu of housekeeping. Would stay again and recommend.

Dear Mayur, Thank you so much for taking the time to share your experience with us. We’re truly delighted to hear you had a wonderful stay at Hotel St Moritz Queenstown and that the room views made such an impression. It’s also lovely to know you appreciated our location offering that peaceful escape while still being within easy reach of the lake, restaurants, and the pier. We’re especially pleased the restaurant credit in lieu of housekeeping added a nice touch to your stay. It’s always great to hear when those little details are noticed and enjoyed. Thank you again for your kind recommendation. We’d be absolutely thrilled to welcome you back the next time your travels bring you to Queenstown. Warm regards, Alexandra Swain Assistant Manager

Other web-users rate our hotel

  • 686 reviews 8.7/10 Location
  • 1,241 reviews 8.2/10 Room
  • 1,191 reviews 8.9/10 Service
  • 37 reviews 4.4/10 WiFi
  • 417 reviews 8.2/10 Food
  • 322 reviews 5.9/10 Amenities
  • 282 reviews 8.5/10 Breakfast
  • 215 reviews 8.1/10 Cleanliness

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