Hotel St Moritz Queenstown - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,992 reviews

Best price
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Hotel St Moritz Queenstown - MGallery Collection - Image 1
Hotel St Moritz Queenstown - MGallery Collection - Image 2
Hotel St Moritz Queenstown - MGallery Collection - Image 3
Hotel St Moritz Queenstown - MGallery Collection - Image 4
10-18 Brunswick Street, PO Box 1116, 9300 QUEENSTOWN, New Zealand

Description

Hotel extras

  • Beautiful views of Lake Wakatipu and surrounding mountains

  • An award-winning bar and restaurant with superb alpine views

  • A hot tub garden, and gymnasium on site

  • Meeting and events space boasting panoramic alpine views

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Guest Room, Garden View

Photo out of - Guest Room, Garden View

36m2 / 387 sq.ft. Sumptuously appointed and spacious, this room overlooks the hotels garden and features a 42" LCD TV, armchair, writing desk, ensuite bathroom with large glass walk in shower, and exquisite amenities. Twin bed on request.

  • Views:

    Garden View

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 36 m² / 387 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Garden View
See availabilities

36m2 / 387 sq.ft. Sumptuously appointed and spacious, with breathtaking lake views. The room features a 42" LCD TV, armchair, writing desk, ensuite bathroom with large glass walk in shower, and exquisite amenities. Twin bed on request.

  • Views:

    Lake View or Mountain view

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

36m2 / 387 sq.ft. Sumptuously appointed and spacious, with breathtaking lake views with balcony. The room features a 42" LCD TV, armchair, writing desk, ensuite bathroom with large glass walk in shower, and exquisite amenities. Twin bed on request

  • Views:

    Lake View or Mountain view or Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Alpine Suite, Special Access

Photo out of - Alpine Suite, Special Access

54m2 / 581 sq.ft. This residence overlooks the street/driveway and features a wet-bar/lounge/dining, master bedroom & ensuite (walk-in shower & sep. bath). Exquisite amenities, microwave, Nespresso machine. Day-bed for extra person (charged)

Max. number of persons
3
Area
From 54 m² / 581 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Alpine Suite, Garden View

Photo out of - Alpine Suite, Garden View

54m2 / 581 sq.ft. This residence overlooks the hotels garden, features a wet-bar/lounge/dining, master bedroom & ensuite (walk-in shower & sep. bath). exquisite amenities, 42" TV's, microwave, Nespresso machine. Day-bed for extra person (charged)

  • Views:

    Garden View

Max. number of persons
3
Area
From 54 m² / 581 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Alpine Suite, Lake View

Photo out of - Alpine Suite, Lake View

54m2 / 581 sq.ft. This residence with lake views, features a wet-bar/lounge/dining, master bedroom & ensuite (walk-in shower & sep. bath). exquisite amenities, 42" TV's, minibar, microwave, Nespresso machine. Day-bed for extra person (charged)

  • Views:

    Bay view or Mountain view

Max. number of persons
3
Area
From 54 m² / 581 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Alpine Suite, Lake View Balcony

Photo out of - Alpine Suite, Lake View Balcony

54m2 / 581 sq.ft. This residence with Juliette balcony offers a wet-bar/lounge/dining, master bedroom & ensuite (walk-in shower & sep. bath). Exquisite amenities, 42" TV's, minibar, microwave, Nespresso machine. Day-bed for extra person (charged)

  • Views:

    Bay view or Mountain view or Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 54 m² / 581 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Two Bedroom Suite, Lake View

Photo out of - Two Bedroom Suite, Lake View

90m2 / 968 sq.ft. This residence offers panoramic lake views, a wet-bar/lounge/dining, master bedroom & ensuite (walk-in shower & sep. bath). Exquisite amenities, 42" TV's, minibar, microwave, Nespresso machine. Day-bed for extra person (charged)

  • Views:

    Bay view or Mountain view or Panorama view

Max. number of persons
5
Area
From 90 m² / 968 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Hotel St Moritz Queenstown - MGallery Collection

10-18 Brunswick Street, PO Box 1116
9300 QUEENSTOWN
New Zealand

GPS:-45.033963, 168.654742

Telephone
Fax +64 3 442 4667

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 134 rooms
  • 6 rooms for people with reduced mobility
  • 27 connecting rooms
  • 7 floors

Languages spoken at the hotel

  • Brazilian
  • German
  • English
  • Spanish
  • French
  • Indonesian
  • Italian
  • Japanese
  • Dutch
  • Polish
  • Portuguese
  • Russian
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Entertainment

  • Piano

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Plugs and converters available on desks

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

2 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 3 to 6 years
  • Board games available
  • Children''s TV Channels

Well-being

Fitness Centre

  • On site
  • On site
  • Indoor parking
  • Private
  • 40 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft

  • Parking pricing: 20.04 € 40 NZD Per day
  • Parking for a week

Services & equipment

  • Valet parking
  • TESLA recharging units

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

Valet Parking

Additional charge

10-18 Brunswick Street, PO Box 1116, 9300 Queenstown, New Zealand

GPS:-45.033963, 168.654742

Parking information

  • On site
  • Indoor parking
  • Private
  • 40 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft

  • Parking pricing: 20.04 € 40 NZD Per day
  • Parking for a week

Services & equipment

  • Valet parking
  • TESLA recharging units

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

LOMBARDI RESTAURANT

Photo out of - LOMBARDI RESTAURANT

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

Cooking style
Regional
Capacity
80
Accessibility
Accessible service
10-18 Brunswick Street, PO Box 1116, 9300 Queenstown, New Zealand
Telephone +64 3 442 4990
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Exceptional View

Payment

  • Credit card
  • Apple Pay

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Vegetarian menu

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

Lombardi Bar allows you to gaze at Lake Wakatipu and The Remarkables Mountain Range whilst enjoying a refreshing drink. A natural meeting place, Lombardi Bar is the ideal spot to join friends or make new ones.

There is a boutique gym onsite at Hotel St Moritz, artfully designed to reflect the surrounding landscape.

Take some time out to relax in our hot tub during your stay at our hotel. Dip your feet in the water and experience true relaxation

Hotel St Moritz possesses an innate sense of style and is renowned for its distinctive and detailed approach to service. There are two private venues available for celebrations, each beautifully decorated, and with panoramic mountain and lake vistas.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,992 reviews

Customer review rating 5.0/5

Chris L. Families - Confirmed reviews ALL

Dear Chris, I very much appreciate your comments regarding your recent stay with us at Hotel St Moritz. It's always a pleasure to deliver a transformative and valued stay, and I'll be sure to share your experience with my team. My team and I very much look forward to welcoming you back next time Queenstown's on your itinerary. Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

Siti R. S. Families - Confirmed reviews ALL

Dear Siti R., Thank you so much for your kind words. It’s lovely to hear you enjoyed your stay and that our team were there to help along the way. We really appreciate you mentioning the steep slope up to the hotel too. While it’s part of what gives us our beautiful setting and views, we understand it can be a challenge. We hope to have the pleasure of welcoming you back again soon. Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.5/5

Tim O. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Scott C. Couples - Confirmed reviews ALL

Dear Scott C., Thank you for taking the time to share your experience! We’re so pleased to hear you enjoyed your suite and loved the extra space. It’s wonderful to know the lounge and kitchen made it feel more like a home away from home. We hope we’ll have the pleasure of welcoming you back to Queenstown again soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

Zara P. Families - Confirmed reviews ALL

Dear Zara, Thank you so much for such a thoughtful review. It genuinely means a lot to hear how welcomed and looked after you felt by the team. I’ll be sure to pass your lovely words on to Kate at the front desk she’ll be so happy to know that her kindness made such a difference. A special thank you for recognising our bar team as well, It’s often the little thing that can make someone’s stay a little easier. We’re very lucky to have such a caring team, and your kind words will mean a lot to them. Thank you again for staying with us, and we really hope to welcome you back to Queenstown soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Dear Chris, I very much appreciate your comments regarding your recent stay with us at Hotel St Moritz. It's always a pleasure to deliver a transformative and valued stay, and I'll be sure to share your experience with my team. My team and I very much look forward to welcoming you back next time Queenstown's on your itinerary. Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

Siti R. S. Families - Confirmed reviews ALL

Wonderful accomodations with helpful staff. Good location, other than the hotel being on a steep slope which makes it difficult for elderly guests

Dear Siti R., Thank you so much for your kind words. It’s lovely to hear you enjoyed your stay and that our team were there to help along the way. We really appreciate you mentioning the steep slope up to the hotel too. While it’s part of what gives us our beautiful setting and views, we understand it can be a challenge. We hope to have the pleasure of welcoming you back again soon. Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.5/5

Tim O. Couples - Confirmed reviews ALL

Excellent

Customer review rating 4.0/5

Scott C. Couples - Confirmed reviews ALL

Spent a couple of nights here and was very happy with the suite. It had a spacious lounge area and kitchen that felt more like an apartment than a hotel room.

Dear Scott C., Thank you for taking the time to share your experience! We’re so pleased to hear you enjoyed your suite and loved the extra space. It’s wonderful to know the lounge and kitchen made it feel more like a home away from home. We hope we’ll have the pleasure of welcoming you back to Queenstown again soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

Zara P. Families - Confirmed reviews ALL

I would like to sincerely thank the front desk team, especially the lovely Korean staff member whose name I unfortunately forgot, as well as the rest of the staff. Everyone was incredibly friendly, welcoming, and helpful. I especially appreciated the kindness of the Korean lady at the front desk. I asked if I could have a bowl of ice, and she went out of her way to personally take me to the bar to make sure I was taken care of. A very special thank you to the bartender as well. He was exceptionally helpful and thoughtful. He prepared a bag of ice for me and carefully sealed it so I could take it with me. It was such a simple gesture, but his willingness to help and his attention to detail really stood out. The service from the entire team was excellent, but I would especially like to recognize the bar staff for going above and beyond. Their genuine kindness and willingness to help made a real difference. Thank you to everyone for making me feel so welcome. Your hospitality was truly appreciated! Thank you Zara

Dear Zara, Thank you so much for such a thoughtful review. It genuinely means a lot to hear how welcomed and looked after you felt by the team. I’ll be sure to pass your lovely words on to Kate at the front desk she’ll be so happy to know that her kindness made such a difference. A special thank you for recognising our bar team as well, It’s often the little thing that can make someone’s stay a little easier. We’re very lucky to have such a caring team, and your kind words will mean a lot to them. Thank you again for staying with us, and we really hope to welcome you back to Queenstown soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.0/5

Shane P. Couples - Confirmed reviews ALL

No smoking on balcony was a let down

Dear Shane, Thank you for your feedback. We completely understand that not being able to smoke on the balcony was a little disappointing. As a smoke-free hotel, we don’t permit smoking anywhere on the property, but we do have a designated smoking area just outside the lobby for guests who need it. We’re also really pleased to hear you appreciated our focus on sustainability. It’s something we care deeply about, so thank you for recognising the efforts our team is making. We hope we’ll have the opportunity to welcome you back again. Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

Ramy K. Couples - Confirmed reviews ALL

Second time stay at St Moritz and was just as good as the first. Great location, walking distance to town centre. Great views over the lake

Dear Ramy, Thank you so much for coming back to stay with us! It means a lot to know that your second visit was just as enjoyable as your first. We’re so glad you loved the location and those beautiful lake views it’s hard to beat being able to walk into town and come back to that view. We really appreciate you choosing to stay with us again, and we hope there’ll be a third visit soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.0/5

Leanne L. Couples - Confirmed reviews ALL

While the presentation and customer service was excellent the hotel room was a little dark and getting a little dated.

Dear Leanne, Thank you for your honest feedback. We’re really pleased to hear that you enjoyed the presentation and, most importantly, the service from our team. We’re sorry the room felt a little dark and dated during your stay. We really appreciate you sharing this with us, as feedback like this helps us understand where we can continue to improve. We hope we’ll have the chance to welcome you back and give you an even better experience next time. Sincerely, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.5/5

Ronald H. Couples - Confirmed reviews ALL

We stayed for six nights and everything was great. The staff were very friendly, the rooms were clean and spacious, the food was excellent. The views from the bar and dining area are spectacular.

Dear Ronald, Thank you so much for your lovely words. We’re really glad you enjoyed your six nights with us and felt so well looked after by the team. It’s wonderful to hear you enjoyed the spacious rooms and the food, and we couldn’t agree more about those views from the bar and dining room they’re pretty special! It was a pleasure having you stay with us, and we’d love to welcome you back to St. Moritz again in the future. Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.0/5

Scott H. Solo - Confirmed reviews ALL

Got off to a Shakey start with room I was allocated due to noise. The front office Manager listened to my concerns and was extremely accommodating. I also thought the hotel was well presented and clean , housekeeping are the most friendliest I've ever experienced. The F&B staff great very good your barista ( breakfast) and the chefs.I also have a new found drink ,apple martini.

Dear Scott Thank you so much for sharing your experience with us. I’m really pleased to hear that, although your stay got off to a shaky start with the room noise, our Front Office Manager was able to listen to your concerns and make things more comfortable for you. It’s wonderful to hear your kind words about our housekeeping team, as well as our breakfast and F&B teams. I’ll be sure to pass your compliments on to them they’ll be so pleased to hear it! And I love that you’ve discovered a new favourite drink with our Apple Cart Martini. We really appreciate you giving us the opportunity to turn things around and hope to welcome you back again soon. Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.5/5

Miranda G. Couples - Confirmed reviews ALL

We were spoilt

Dear Miranda, Thank you so much for the lovely review! We’re so happy to hear you felt truly spoilt during your stay and that our team made such a great impression. It’s wonderful to see Sebastian and Victor mentioned I'll be sure to pass on your kind words to them. We’re also sorry that the credit for opting out of housekeeping wasn’t added to your account. We appreciate you bringing this to our attention and will make sure the team follows this up. It was a pleasure having you stay with us and we really hope to welcome you back to Hotel St Moritz again soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

William H. Couples - Confirmed reviews ALL

Staff was friendly, getting our car was easy, accessing the town was easy, the hot tubs were nice and relaxing. On our last night, though, there were some guests who monopolized the hot tubs and made them their own personal tubs complete with wine glasses and wine bottles. We didn't report it because we were able to access another hot tub shortly thereafter and it was our last night. We really did enjoy our experience at the hotel and would absolutely stay there when/if we come back to Queenstown.

Dear William, Thank you for sharing such a lovely review of Hotel St Moritz! We’re so pleased to hear you enjoyed the friendly service, easy access to town, and relaxing hot tubs. We’re really sorry we missed this during your last evening. For safety reasons, glassware and alcohol aren’t permitted in the hot tub area, so we appreciate you bringing this to our attention. We’ll make sure the team is reminded to keep a closer eye on the area. It’s wonderful to hear you still had such an enjoyable stay, and we’d absolutely love to welcome you back to Queenstown again! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

Stephen G. B. Couples - Confirmed reviews ALL

Excelent staff service

Dear Stephen G. Thank you so much for your generous comments following your recent stay here in Queenstown - I'm thrilled you enjoyed our service particularly. My team and I very much look forward to welcoming you back next time you find yourself down our way. Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.5/5

Rebecca M. Couples - Confirmed reviews ALL

Great stay 8 nights in 603 .

Customer review rating 4.5/5

Matthew G. Couples - Confirmed reviews ALL

We love your hotel. It is a great place to saty when we come to Queenstown. The rooms are clean and the staff are always very friendly. The only issue we had was one night when we had dinner in the restaurant and the food service was very slow.

Dear Matthew, Thank you for the lovely review and for coming back to stay with us in Queenstown! We’re so glad to hear you enjoy the rooms and that the team always makes you feel welcome. It’s great to hear Alex looked after you so well, and we’ll make sure he knows you appreciated his help. We’ll also pass on your kind words to the bar team. I’m sorry the restaurant service was slower than it should have been on your dinner. We appreciate you mentioning it and will follow up with the team. We hope to see you again on your next Queenstown visit! Sincerely, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

Susan I. Friends - Confirmed reviews ALL

Beautiful spacious suite…… I wish I could have stayed longer!

Dear Susan, Thank you so much for the lovely review! We’re delighted to hear you enjoyed your beautiful spacious suite and our convenient location! We truly appreciate your loyalty as a Platinum ALL member and are so pleased that you chose to stay with us. It’s wonderful to hear our team made you feel so welcome and well looked after. We hope to have the pleasure of welcoming you back to Hotel St Moritz again soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.5/5

Kathryn G. Couples - Confirmed reviews ALL

We arrived late, on a delayed flight, in the dark and rain. Forgot to book parking. Briefly: desk staff were amazing. Same with room service staff. And restaurant staff at breakfast. Breakfast was excellent and what an outlook 😍 . Will definitely stay again and definitely recommend.

Dear Kathryn, Thank you so much for your lovely review! It’s so nice to hear that Jack and the team looked after you and that you enjoyed the breakfast and those amazing views. We’ll be sure to pass your kind words on to Jack I’m sure he’ll really appreciate it. We’d love to have you back with us next time you’re in Queenstown. Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.5/5

Paul G. K. Families - Confirmed reviews ALL

Good location, nice staff, great views

Dear Paul G., Thank you for the great review of Hotel St Moritz! I'm glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

Euna C. Families - Confirmed reviews ALL

The hotel staff were incredibly friendly, and we were very satisfied with the service throughout our stay. When making the reservation, we simply booked for two adults and one baby without making any special requests. However, the hotel thoughtfully prepared bedding on the sofa in our suite and even provided a dedicated diaper bin. These thoughtful little details truly touched us and made our stay even more comfortable. It’s this kind of attention to detail that makes guests feel genuinely cared for. We really appreciated it and would be happy to stay here again.

Dear Euna, It truly means a lot to hear that you felt so well looked after during your stay. Our team will be delighted to know that their friendliness and attention to detail made a difference to your experience. We’re especially pleased that the little touches we arranged for your baby helped make your stay more comfortable. These small details can sometimes mean the most, and it’s wonderful to hear that they made you feel genuinely cared for. It was an absolute pleasure to have you and your family stay with us, and we would be delighted to welcome you back to Hotel St Moritz on your next visit to Queenstown. Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

Anine L. Couples - Confirmed reviews ALL

We had a wonderful stay and would highly recommend this property to anyone visiting Queenstown.

Dear Anine, Thank you so much for your beautiful review! We’re so glad to hear you had such a wonderful stay with us and enjoyed your time in Queenstown. It’s especially lovely to hear that you appreciated our option to decline room cleaning and use the voucher towards your stay or donate it to charity. We really believe small choices like this can make a difference, so it means a lot to know it stood out to you. And thank you for mentioning Francisco! I’ll be sure to pass on your kind words to him. He’ll be so happy to know that his help and friendly service made an impression during your stay. We’d absolutely love to welcome you back to St. Moritz next time you’re in Queenstown! Warm regards, Alexandra Swain Assistant Front Office Manager

Other web-users rate our hotel

  • 719 reviews 8.9/10 Location
  • 1,255 reviews 8.2/10 Room
  • 1,236 reviews 9/10 Service
  • 34 reviews 3.7/10 WiFi
  • 331 reviews 5.9/10 Amenities
  • 290 reviews 8.2/10 Breakfast
  • 235 reviews 7.9/10 Cleanliness
  • 162 reviews 5.4/10 Value

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