A prime location just outside the main activity with stunning views. Rooms are clean and well appointed. Food very good

Three nights in a room overlooking the lake. Our second night was New Year's Eve and we had delicious meal in the hotel restaurant. Very comfortable bed with pillow options. A bonus is hot tub in the garden. For a self proclaimed five star hotel we expected a digital TV with Netflix and a speaker system for Spotify. Neither were available.

While not bad, the overall experience was very average. This hotel is definitely not a 5-star as claimed. I have stayed at the Millennium up the road and it is actually better for half the price. The St Moritz lobby is the most impressive bit. Other than that everything else is very, very ordinary. We ate at the restaurant each day of our stay and the food offering was actually quite poor - especially for the claimed 5 stars. Also, the staff got something wrong on our breakfast order every single day. The rooms were ok, if a little tired, and there was not even air conditioning - again, pretty poor for a 5-star. Even the hot tubs are not available after 9pm when it is still light outside at 10pm in Queenstown. I would not recommend this hotel to anyone else at the prices charged.

Room was perfect with a great view. The only downside was that our boxed breakfast was not what was agreed previously with the restaurant so we were quite disappointed considering the price we paid for breakfast during our stay. Overall, a good stay but might skip the breakfast next time

Great location, walking distance to town and lovely clean rooms

Really enjoyed the stay. Great service, friendly, nice view, clean modern rooms. Big enough but not a corporate feel.

Second time I've stayed here, first time was over 10 years ago. Both times I experienced their standard of excellence. The place is tidy, feels very nice. Could do with a revamp of the spa area, and a clean of the garden wall, but overall a beautiful place.

Extremely warm welcome from the team and every staff member we encountered had a great attitude, willing to help and were always smiling. Views were perfect from our room, clean and spacious.

Stayed five nights. Staff were very good. Evening meals good. Breakfast average. House staff great.

Good abs would stay again but not outstanding. Attention to detail lacks in housekeeping (laundry bag left in room, service at the buffet breakfast lacking). Bedroom in suite had no window.

The staff were very helpful

Thank you Hotel St Moritz for going the extra mile and caring for us when Covid struck. We booked in on Tuesday morning and by 1.00 that day the lockdown was called!! The staff were brilliant, breakfast the next day was delivered to the room and considering the situation, was excellent. St Moritz is absolutely our destination of choices in Queenstown and this experience has reconfirmed that fact. Thank you.

Staff go out of the way at this hotel, short stroll to centre of Queenstown. Lovely lake views. Like a classic ski lodge. Have stayed here many times and always enjoy my stay here. Thank you Alfredo and team!

First time staying at St Moritz Queenstown. The experience starts the moment we checked-in, lovely smiles and warm welcome from the front desk team. The hotel feels luxurious and clean. Five minutes walk to the town centre (prepare to walk up hill on your way back). Food at the Lombardi restaurant are excellent. The eye filet steak and prawn fettuccini are highly recommended. Very happy with the hotel and will be staying here again on our next Queenstown visit.

Wonderful views of the lake from our room and the restaurant and bar, quiet and short walk to town. Rooms are luxurious and the staff are great attentive with a great sense of humour and always ready and willing to help.