Hotel St Moritz Queenstown - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 2,128 reviews

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Hotel St Moritz Queenstown - MGallery Collection - Image 1
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Hotel St Moritz Queenstown - MGallery Collection - Image 4
10-18 Brunswick Street, PO Box 1116, 9300 QUEENSTOWN, New Zealand

Description

Hotel extras

  • Beautiful views of Lake Wakatipu and surrounding mountains

  • An award-winning bar and restaurant with superb alpine views

  • A hot tub garden, and gymnasium on site

  • Meeting and events space boasting panoramic alpine views

Our accommodation(s)

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Hotel location

Hotel St Moritz Queenstown - MGallery Collection

10-18 Brunswick Street, PO Box 1116
9300 QUEENSTOWN
New Zealand

GPS:-45.033963, 168.654742

Telephone
Fax +64 3 442 4667

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LOMBARDI RESTAURANT

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,128 reviews

TripAdvisor Rating  4.5/5  2,633 reviews

Certificate of excellence 2023

Lovely Large Room - great location close to town - garden and spas a bonus

Customer review rating 5.0/5

Mel Families - Confirmed reviews ALL

Loved it, fab to have such a nice big room when traveling with a toddler. Room service also very good, and overall very unique stay.

Dear Melanie, Thank you so much for taking the time to complete our post stay survey recently - I'm delighted to read that you loved our service in particular. Until next time! Sincerely, Denise Guevara Front Office Supervisor

Dont book room 311

Customer review rating 3.0/5

Kevin J. Couples - Confirmed reviews ALL

We stayed 6 x nights in July, we were given room 311. Lovely room however it is located directly under the restaurants kitchen. So till 1045pm in the night we could hear room delivery trolleys, kitchen exhaust fan, and even the chef adding food onto plates, he taps exactly 3 x times per plate. All this noise starts again around 0530am for the breakfast service. We were moved the next day to another room, however the aircon wont rise above 20 degress which is cool, the solution is to turn on a Dyson heater. Car parking is limited, so check your car isnt parked in if you are in a hurry. The room was lovely well appointed, can't faultvthe staff very helpful and courteous. The issues described were our main detractions and would stay again as ut is very close to the CBD.

Dear Kevin, My sincere thanks for your recent stay & for your candid comments to assist with improving quality for our valued guests. I'm so sorry that your stay left you with a poor impression of our hotel, as of course we absolutely aspire to deliver a memorable experience for all the right reasons. I do hope that we might look forward welcoming you back (with heating next time) in future. Sincerely, Jo Finnigan General Manager

Stunning location, quality, comfort and service.

Customer review rating 4.5/5

Kaylene Families - Confirmed reviews ALL

Hotel provided unique and considerate touches like open fire in lobby with hot water bottles and filtered water on tap. The view from the hotel restaurant/ bar was spectacular. Breakfast buffet was one of highest quality and selections we have encountered. Customer service was prompt, professional and friendly at bar, restaurant, front desk and room service.

Dear Kaylene L., Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our Service. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to welcoming you back in the future! Sincerely, Alexandra Swain Reservations Executive

Well located, comfortable stay.

Customer review rating 4.5/5

Darren D. Families - Confirmed reviews ALL

Cosy lobby, check in staff great. Bar staff and room staff also great. Enjoyed no room service vouchers, great initiative. I would have stayed a week but more expensive than the Hilton and even after contacting booking, no further discount offered for 3 rooms.

Excellent Service

Customer review rating 5.0/5

Amy S. Business - Confirmed reviews ALL

We love staying at Hotel St Moritz - the service is exceptional. Friendly & professional. Highly recommend.

Dear Amy, Thanks so much for taking the time to complete our post stay survey recently - I'm delighted to read that you found us friendly and professional. Until next time! Sincerely, Claire Simpson Rooms Division Manager

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Other web-users rate our hotel

  • 635 reviews 8.7/10 Location
  • 1,263 reviews 8.5/10 Room
  • 1,051 reviews 8.5/10 Service
  • 15 reviews 1.1/10 WiFi
  • 255 reviews 7.6/10 Breakfast
  • 230 reviews 7.3/10 Cleanliness
  • 182 reviews 4.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.