Hotel St Moritz Queenstown - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,836 reviews

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Description

Hotel extras

  • Beautiful views of Lake Wakatipu and surrounding mountains

  • An award-winning bar and restaurant with superb alpine views

  • A hot tub garden, and gymnasium on site

  • Meeting and events space boasting panoramic alpine views

Our accommodation(s)

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Hotel location

Hotel St Moritz Queenstown - MGallery Collection

10-18 Brunswick Street, PO Box 1116
9300 QUEENSTOWN
New Zealand

GPS:-45.033963, 168.654742

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LOMBARDI RESTAURANT

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,836 reviews

TripAdvisor Rating  4.3/5  2,694 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Jonathan H. Couples - Confirmed reviews ALL

We really enjoyed our stay, which was a 4-night getaway from Sydney. The hotel location was good, the room very comfortable and the staff support and amenity excellent.

Dear Jonathan, Thank you for your gracious review. We are truly delighted that your four-night getaway was so enjoyable and that you found the location, comfort of your room, and our team’s service to be of a high standard. It is especially rewarding to know that our sustainable amenities and the room-service voucher initiative added a thoughtful touch to your stay. We very much look forward to welcoming you back for another memorable visit in the future. Warm regards, Alex Assistant Manager

Customer review rating 4.5/5

Sally B. Couples - Confirmed reviews ALL

Grace was amazing helping us with trips that were booked … just checking 24hrs prior to make sure pick ups etc were all ok

Dear Sally, Thank you so much for your kind words! We’re thrilled to hear that Grace was able to assist you with your trips and help everything run smoothly. We always love checking in to make sure our guests feel taken care of, and it’s wonderful to know it made a difference for you. We hope you had an amazing time, and we’d love to welcome you back anytime! Warm regards, Alex Assistant Manager

Customer review rating 4.5/5

Violet T. Solo - Confirmed reviews ALL

Generally very good. Lovely rooms and view. With no compendium in the room, I had to ring reception several times to find out about items in the room or the hotel. The steps in the entrance are not ideal for anyone with knee issues. For that reason, I probably wouldn't stay again at this hotel. Staff were very pleasant and assisted whenever required.

Dear Violet, Thank you very much for taking the time to share your feedback. We’re delighted to hear you enjoyed our rooms, views, and the service from our team. We do apologise for the inconvenience caused by the absence of a compendium in your room, and we appreciate your comments regarding the entrance steps. Your feedback is very helpful, and we will certainly take it into consideration as we look at ways to improve our guest experience. We hope that despite these challenges, you had an overall enjoyable stay, and we sincerely appreciate your kind words about our staff. Kind regards, Alex Assistant Manager

Customer review rating 5.0/5

Andrew S. Families - Confirmed reviews ALL

Everything was great.We liked the $20 initiative for not get the room cleaned, which can then be offset against other spending

Customer review rating 4.5/5

Michael E. Couples - Confirmed reviews ALL

Overall we had a lovely stay. The rooms are large and comfortable and the staff friendly and helpful 3 x niggles however. 1. The Parking is expensive at NZ$ 40 per night (reduced to NZ$ 30 if and Accor member) 2. Having specifically booked the restaurant for a special dinner on our last because there was Oysters on the menu…….they did not have any - shouldn’t be on the menu then! 3. Only one of the 3 washing machines was working making waiting an issue. The out of order machines had clearly been out of order for a long time!

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Other web-users rate our hotel

  • 655 reviews 8.9/10 Location
  • 1,195 reviews 8.3/10 Room
  • 1,150 reviews 9/10 Service
  • 35 reviews 3.1/10 WiFi
  • 269 reviews 8.5/10 Breakfast
  • 200 reviews 8.4/10 Cleanliness
  • 166 reviews 4.7/10 Value
  • 7 reviews 2.8/10 Pool

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