Hotel St Moritz Queenstown - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 1,994 reviews

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Hotel St Moritz Queenstown - MGallery Collection - Image 1
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Hotel St Moritz Queenstown - MGallery Collection - Image 4
10-18 Brunswick Street, PO Box 1116, 9300 QUEENSTOWN, New Zealand

Description

Hotel extras

  • Beautiful views of Lake Wakatipu and surrounding mountains

  • An award-winning bar and restaurant with superb alpine views

  • A hot tub garden, and gymnasium on site

  • Meeting and events space boasting panoramic alpine views

Our accommodation(s)

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Hotel location

Hotel St Moritz Queenstown - MGallery Collection

10-18 Brunswick Street, PO Box 1116
9300 QUEENSTOWN
New Zealand

GPS:-45.033963, 168.654742

Telephone
Fax +64 3 442 4667

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LOMBARDI RESTAURANT

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,994 reviews

TripAdvisor Rating  4.5/5  2,649 reviews

Certificate of excellence 2023

Extremely Attentive Front of House Service

Customer review rating 4.5/5

Matt Couples - Confirmed reviews ALL

From the moment we arrived, several personal touches made us feel appreciated. Reserved car parking had been arranged, personalised notes in our room, notes from housekeeping, etc. The staff on the front counter were always extremely polite and helpful. The only negative was the wifi connection in the rooms was a little patchy at times. The beds and pillows are very high quality.

Dear Matt Thanks so much for taking the time to leave your feedback. I'm so happy to hear you had such a warm welcome and we hope to see you back once again when you are in QT! Sincerely, Claire Simpson Rooms Division Manager

Nice stay

Customer review rating 4.5/5

Cindy Couples - Confirmed reviews ALL

Sizeable room, nice services. Breakfast is good. Warm welcoming.

Dear Io Kit, Thank you so much for taking the time to complete our post stay survey recently - I'm delighted to read that you enjoyed your stay with us. We hope to see you again very soon. Sincerely, Denise Guevara Front Office Supervisor

good stay

Customer review rating 5.0/5

Jimmy Couples - Confirmed reviews ALL

We had a very nice stay in the hotel. Room is beautiful, restaurant service is very good. Hippy from front office is very nice and helpful. Definitely come again!

Dear Jimmy Thank you for leaving your 10/10 feedback, I'm happy to hear you had a wonderful stay and the special mention for Hippy! Sincerely, Claire Simpson Rooms Division Manager

Nice stay

Customer review rating 3.5/5

Sam Couples - Confirmed reviews ALL

Lovely staff and very attentive. The rooms were nice, a little tired but it is an older hotel. Beds very comfortable and the rooms were clean. The iron in the room we stayed in was horrific, it burnt a black mark into my white shirt and the ironing table was also unbalanced and had to be held by hand to stand up. Besides this they overall experience was wonderful and we would stay again.

Dear Sam, I very much appreciate your taking the time to rate your recent stay with us via our Post Stay Survey. I’m delighted to hear that you found our staff lovely and attentive and that you enjoyed your stay. However, I’m very sorry to learn about the issue with the iron and ironing board. I understand how frustrating this must have been and thank you for making us aware. We have since checked this rooms Iron. My team and I very much look forward to welcoming you back next time Queenstown's on your itinerary. Sincerely, Claire Simpson Rooms Division Manager

Extremely Good Service

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

At every level the service is excellent. On top of it all, a bag we left behind in the cab that dropped us to the hotel was tracked and the driver was relieved to give it to its owners. All thanks to the hotel staff's efforts too

Dear Mrinalini, Thank you for the 100/100 review and for sharing your exquisite experience with Hotel St. Moritz! I'm delighted to hear that you had your best stay with us. We hope to see you again very soon. Sincerely, Denise Guevara Front Office Supervisor

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Other web-users rate our hotel

  • 630 reviews 8.5/10 Location
  • 1,216 reviews 8.5/10 Room
  • 1,033 reviews 8.6/10 Service
  • 22 reviews 1.4/10 WiFi
  • 297 reviews 8.6/10 Vibe
  • 265 reviews 7.6/10 Breakfast
  • 216 reviews 7.5/10 Cleanliness
  • 187 reviews 3.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.