Hotel St Moritz Queenstown - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,848 reviews

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Description

Hotel extras

  • Beautiful views of Lake Wakatipu and surrounding mountains

  • An award-winning bar and restaurant with superb alpine views

  • A hot tub garden, and gymnasium on site

  • Meeting and events space boasting panoramic alpine views

Our accommodation(s)

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Hotel location

Hotel St Moritz Queenstown - MGallery Collection

10-18 Brunswick Street, PO Box 1116
9300 QUEENSTOWN
New Zealand

GPS:-45.033963, 168.654742

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LOMBARDI RESTAURANT

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,848 reviews

Customer review rating 5.0/5

Ross B. Families - Confirmed reviews ALL

Claire and her Duty manager were very professional in their approach to a dilemma we had on arrival. Thank you for resolving this.

Customer review rating 4.5/5

Adrian R. Couples - Confirmed reviews ALL

Lovely quiet room helped us to quickly recover from a very long flight.

Dear Adrian, Thank you for your kind feedback following your stay at Hotel St Moritz Queenstown. We are delighted to hear you enjoyed our quiet rooms and convenient location, and that they helped you recover after your long flight. Your comments are greatly appreciated, and we look forward to welcoming you back to Queenstown soon. Warm Regards, Claire Simpson Rooms Division Manager

Customer review rating 4.5/5

Hitt R. Couples - Confirmed reviews ALL

Great restaurant and lovely staff.

Dear Hitt, I very much appreciate your comments regarding your recent stay with us at Hotel St Moritz. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Claire Simpson Rooms Division Manager

Customer review rating 2.0/5

Robyn H. Couples - Confirmed reviews ALL

We were overall dissatisfied & disappointed with the customer service of Queenstown Hotel St Moritz. I will be sending an email on our return to Australia.

Dear Robyn, My sincere thanks for your recent stay & for your candid comments to assist with our service quality improvement across our business. As is usual for Queenstown, we have numerous new and gorgeous talent with some still learning the detail. We hire on character and integrity, so thank you for understanding our slight misses that impacted your stay, I look forward to the opportunity to demonstrate our very attentive and genuine service should we be fortunate to have you for a return stay in future. I will email you separately to discuss a few comments in detail. Sincerely, Jo Finnigan General Manager

Customer review rating 5.0/5

Petr M. Couples - Confirmed reviews ALL

The Mgallery standard is always nice. The staff is relaxed, but very professional. All our wishes and questions were fullfiled and answered. Room was spacy and quiet. Bed vey comfy. Bathroom also spacious. Hotel was well maintained. The Lombardi restaurant is also to be recommended. The food is very good and the views are also great - Jose and Connor were great waiters!

Dear Petr Thank you for your wonderful feedback following your stay at Hotel St Moritz Queenstown. We are delighted that you enjoyed your stay and found your room spacious, comfortable, and quiet. It’s fantastic to hear that Lombardi met your expectations with great food, views, and attentive service—Jose and Connor will be thrilled to hear your kind words. We look forward to welcoming you back for another memorable stay in Queenstown. Warm Regards, Claire Simpson Rooms Division Manager

Other web-users rate our hotel

  • 668 reviews 8.7/10 Location
  • 1,218 reviews 8.1/10 Room
  • 1,160 reviews 8.9/10 Service
  • 35 reviews 2.6/10 WiFi
  • 270 reviews 8.6/10 Breakfast
  • 203 reviews 8/10 Cleanliness
  • 164 reviews 4.4/10 Value

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