Hotel St Moritz Queenstown - MGallery 5 stars

The front line staff as well as the staff at the restaurant were very attentive, always willing to assist. I have to make a special mention about Jose and Nikola, the breakfast staff went well above their call of duty to ensure my family was looked after. The only issue I had was when I made the booking via your Reservation Centre. They got my booking wrong and it till me days and numerous hours to get this sorted. This was a very stressful process.

Wonderful stay, absolutely loved the rooms, staff were amazing and breakfast was exceptional! Only top would be to ask for either 5th or 6th floor for best view of the lake.

My husband and I had a wonderful stay - St Moritz is one of our favourite hotels in Queenstown. The only downside was that our room (311) was directly underneath the bar/coffee machine. All 3 mornings of our stay we were awoken by the noises. We mentioned this to reception staff at checkout and they kindly waived our credit card fee. Whilst this was a great gesture, I'd recommend improving the sound proofing in these rooms, as the noise was (as I said) enough to wake us deep sleepers.

Great customer service, very accommodating and good breakfast.

We feel well looked after the service was great

Lovely room, great friendly staff and just a welcoming feeling

No extractor fan in the bathroom was a nuisance. Would’ve been good to have control on ventilating after showers etc.

We got an amazing deal on this room. We had a the most amazing room, well appointed with everything you could ask for and heaps of space.

We had a great time. Well positioned relaxed hotel.

Driving to the hotel from the airport, and we hoped it would be walking distance from the town centre. Didn’t disappoint, is approximately a four minute walk, albeit slightly uphill on the way back. We were greeted by welcoming staff and found all the staff very helpful, relaxed and easy to talk to. We booked 3 nights in a Lakeview room with a balcony and were pleased with the accommodation. The room was spacious, bathroom stylish, small balcony, very comfortable bed, black out curtains, nespresso machine and the most amazing views. This really is a perfect location if you are on foot and not bothering with a car. A very substantial delicious breakfast, buffet and cooked, was included in our price. We ate out for dinner each night, so much choice in town and all of the activities in this adventure capital of the world are minutes away On our last day we did a trail walk up behind the hotel and it was the perfect end to our holiday. We’ll definitely be back as it was such a good place to stay.

We were recommended to stay at St Moritz as a deluxe Hotel. Didn't meet the expected standard on several points.

The staff were excellent, very friendly and helpful. Location was great and very reasonable priced. Rooms were large and well catered.

We had a fabulous time, great service by the food and beverage manager and the Barman

We stayed for two nights and found the rooms well appointed and staff very friendly and professional. They were especially good with our young son.

We found the staff and location great. Maxim in the bar made our visit there comfortable. Lombardi served delicious food. One small suggestion we have is when checking in, the Wi-Fi and access to the hotel information is clearly explained.