Hotel St Moritz Queenstown - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 2,054 reviews

Best price
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Hotel St Moritz Queenstown - MGallery Collection - Image 1
Hotel St Moritz Queenstown - MGallery Collection - Image 2
Hotel St Moritz Queenstown - MGallery Collection - Image 3
Hotel St Moritz Queenstown - MGallery Collection - Image 4
10-18 Brunswick Street, PO Box 1116, 9300 QUEENSTOWN, New Zealand

Description

Hotel extras

  • Beautiful views of Lake Wakatipu and surrounding mountains

  • An award-winning bar and restaurant with superb alpine views

  • A hot tub garden, and gymnasium on site

  • Meeting and events space boasting panoramic alpine views

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Guest Room, Garden View

Photo out of - Guest Room, Garden View

36m2 / 387 sq.ft. Sumptuously appointed and spacious, this room overlooks the hotels garden and features a 42" LCD TV, armchair, writing desk, ensuite bathroom with large glass walk in shower, and exquisite amenities. Twin bed on request.

  • Views:

    Garden View

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 36 m² / 387 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Garden View
See availabilities

36m2 / 387 sq.ft. Sumptuously appointed and spacious, with breathtaking lake views. The room features a 42" LCD TV, armchair, writing desk, ensuite bathroom with large glass walk in shower, and exquisite amenities. Twin bed on request.

  • Views:

    Lake View or Mountain view

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

36m2 / 387 sq.ft. Sumptuously appointed and spacious, with breathtaking lake views with balcony. The room features a 42" LCD TV, armchair, writing desk, ensuite bathroom with large glass walk in shower, and exquisite amenities. Twin bed on request

  • Views:

    Lake View or Mountain view or Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Alpine Suite, Special Access

Photo out of - Alpine Suite, Special Access

54m2 / 581 sq.ft. This residence overlooks the street/driveway and features a wet-bar/lounge/dining, master bedroom & ensuite (walk-in shower & sep. bath). Exquisite amenities, microwave, Nespresso machine. Day-bed for extra person (charged)

Max. number of persons
3
Area
From 54 m² / 581 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Alpine Suite, Garden View

Photo out of - Alpine Suite, Garden View

54m2 / 581 sq.ft. This residence overlooks the hotels garden, features a wet-bar/lounge/dining, master bedroom & ensuite (walk-in shower & sep. bath). exquisite amenities, 42" TV's, microwave, Nespresso machine. Day-bed for extra person (charged)

  • Views:

    Garden View

Max. number of persons
3
Area
From 54 m² / 581 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Alpine Suite, Lake View

Photo out of - Alpine Suite, Lake View

54m2 / 581 sq.ft. This residence with lake views, features a wet-bar/lounge/dining, master bedroom & ensuite (walk-in shower & sep. bath). exquisite amenities, 42" TV's, minibar, microwave, Nespresso machine. Day-bed for extra person (charged)

  • Views:

    Bay view or Mountain view

Max. number of persons
3
Area
From 54 m² / 581 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Alpine Suite, Lake View Balcony

Photo out of - Alpine Suite, Lake View Balcony

54m2 / 581 sq.ft. This residence with Juliette balcony offers a wet-bar/lounge/dining, master bedroom & ensuite (walk-in shower & sep. bath). Exquisite amenities, 42" TV's, minibar, microwave, Nespresso machine. Day-bed for extra person (charged)

  • Views:

    Bay view or Mountain view or Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 54 m² / 581 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Two Bedroom Suite, Lake View

Photo out of - Two Bedroom Suite, Lake View

90m2 / 968 sq.ft. This residence offers panoramic lake views, a wet-bar/lounge/dining, master bedroom & ensuite (walk-in shower & sep. bath). Exquisite amenities, 42" TV's, minibar, microwave, Nespresso machine. Day-bed for extra person (charged)

  • Views:

    Bay view or Mountain view or Panorama view

Max. number of persons
5
Area
From 90 m² / 968 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Hotel St Moritz Queenstown - MGallery Collection

10-18 Brunswick Street, PO Box 1116
9300 QUEENSTOWN
New Zealand

GPS:-45.033963, 168.654742

Telephone
Fax +64 3 442 4667
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 134 rooms
  • 6 rooms for people with reduced mobility
  • 27 connecting rooms
  • 7 floors

Languages spoken at the hotel

  • Brazilian
  • German
  • English
  • Spanish
  • French
  • Indonesian
  • Italian
  • Japanese
  • Dutch
  • Polish
  • Portuguese
  • Russian
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Entertainment

  • Piano

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Desk equipment available

  • Plugs and converters available on desks

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

2 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 3 to 6 years
  • Board games available
  • Children''s TV Channels

Well-being

Fitness Centre

  • On site
  • On site
  • Indoor parking
  • Private
  • 40 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft

  • Parking pricing: 20.22 € 40 NZD Per day
  • Parking for a week

Services & equipment

  • Valet parking
  • TESLA recharging units

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

Valet Parking

Additional charge

10-18 Brunswick Street, PO Box 1116, 9300 Queenstown, New Zealand

GPS:-45.033963, 168.654742

Parking information

  • On site
  • Indoor parking
  • Private
  • 40 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.89 ft

  • Parking pricing: 20.22 € 40 NZD Per day
  • Parking for a week

Services & equipment

  • Valet parking
  • TESLA recharging units

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

LOMBARDI RESTAURANT

Photo out of - LOMBARDI RESTAURANT

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

Cooking style
Regional
Capacity
80
Accessibility
Accessible service
10-18 Brunswick Street, PO Box 1116, 9300 Queenstown, New Zealand
Telephone +64 3 442 4990
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Exceptional View

Payment

  • Credit card
  • Apple Pay

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Vegetarian menu

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

Lombardi Bar allows you to gaze at Lake Wakatipu and The Remarkables Mountain Range whilst enjoying a refreshing drink. A natural meeting place, Lombardi Bar is the ideal spot to join friends or make new ones.

There is a boutique gym onsite at Hotel St Moritz, artfully designed to reflect the surrounding landscape.

Take some time out to relax in our hot tub during your stay at our hotel. Dip your feet in the water and experience true relaxation

Hotel St Moritz possesses an innate sense of style and is renowned for its distinctive and detailed approach to service. There are two private venues available for celebrations, each beautifully decorated, and with panoramic mountain and lake vistas.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,054 reviews

Customer review rating 5.0/5

Damian O. Couples - Confirmed reviews ALL

Dear Damian, Thank you so much for this lovely review! We’re so happy to hear you enjoyed your stay, from the room and little extras to the food and drinks. I’ll be sure to pass your kind words on to our team and the chefs at Lombardi they’ll be delighted to hear this. It’s especially lovely to know our team helped make your stay so enjoyable. We look forward to welcoming you back next year, and hopefully you’ll enjoy many more MGallery stays on your travels! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

Luke R. Business - Confirmed reviews ALL

Dear Luke, Thank you for your lovely review! We’re so glad you enjoyed your stay, the beautiful views and the care from our team. We hope to welcome you back to St. Moritz soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

John N. Couples - Confirmed reviews ALL

Dear John, Thank you for such a lovely review! We’re so happy you enjoyed your stays with us and that our team made you feel at home. It sounds like you made the most of your time in Queenstown, and ending the evening with a drink overlooking the lake is hard to beat! We’ll be sure to pass your kind words on to the team, especially our breakfast crew. Thank you for recommending us, and we hope to see you back at St. Moritz again soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

David W. Couples - Confirmed reviews ALL

Dear David, Thank you for your lovely feedback! It’s great to hear you felt welcome from the moment you arrived and enjoyed your lake view room. We’re so pleased you appreciated the little details and had a peaceful, comfortable stay. We hope to welcome you back to Hotel St Moritz again soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.0/5

Eve K. Families - Confirmed reviews ALL

Dear Eve, Thank you so much for your lovely review! We’re so happy to hear you enjoyed the spacious room, beautiful views and our location. I’m really sorry about the wait at check in, especially after a long day of travelling. We should have kept you updated and made sure you weren’t left waiting around, so thank you for your patience and understanding. It’s lovely to hear you still had an enjoyable stay, and we hope we’ll have the pleasure of welcoming you back to Queenstown again soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Dear Damian, Thank you so much for this lovely review! We’re so happy to hear you enjoyed your stay, from the room and little extras to the food and drinks. I’ll be sure to pass your kind words on to our team and the chefs at Lombardi they’ll be delighted to hear this. It’s especially lovely to know our team helped make your stay so enjoyable. We look forward to welcoming you back next year, and hopefully you’ll enjoy many more MGallery stays on your travels! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

Luke R. Business - Confirmed reviews ALL

Very comfortable from start to finish, staff were excellent to deal with and very helpful, views were outstanding, a very enjoyable experience which I would recommend to any traveler.

Dear Luke, Thank you for your lovely review! We’re so glad you enjoyed your stay, the beautiful views and the care from our team. We hope to welcome you back to St. Moritz soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

John N. Couples - Confirmed reviews ALL

We stayed at the St. Moritz for two (non-consecutive) nights in October, 2026. The staff was incredibly helpful and warm and went out of their way to make us feel at home. The rooms were very comfortable and had a fantastic view out over the lake. Breakfast every morning was absolutely delicious, with made to order omelets and pancakes. The hotel is in an excellent location, and is an easy walk to the main shopping area with tons of restaurants and bars very nearby. We really enjoyed ending our evening at the hotel bar with the lights glittering off the lake. Absolutely wonderful stay and we would highly recommend it as a good base of operations for Queenstown.

Dear John, Thank you for such a lovely review! We’re so happy you enjoyed your stays with us and that our team made you feel at home. It sounds like you made the most of your time in Queenstown, and ending the evening with a drink overlooking the lake is hard to beat! We’ll be sure to pass your kind words on to the team, especially our breakfast crew. Thank you for recommending us, and we hope to see you back at St. Moritz again soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

David W. Couples - Confirmed reviews ALL

From the minute we arrived, we felt welcomed & remarked on the ambience of the reception area. The room with a view to the lake was well appointed & good attention to detail. The room was quiet & the King bed very comfortable.

Dear David, Thank you for your lovely feedback! It’s great to hear you felt welcome from the moment you arrived and enjoyed your lake view room. We’re so pleased you appreciated the little details and had a peaceful, comfortable stay. We hope to welcome you back to Hotel St Moritz again soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.0/5

Eve K. Families - Confirmed reviews ALL

Very well located and appreciated the huge room and the beautiful view. Only small gripe was check in. We arrived at 2pm and were told our room wasn’t ready yet and they would come and get us from the bar area when ready. Then I think we just got forgotten about because when I went to ask at reception (around 3pm) they said it had been ready for a while. That was all slightly annoying after a long travel day but understand these things can happen. Otherwise, we really enjoyed our stay.

Dear Eve, Thank you so much for your lovely review! We’re so happy to hear you enjoyed the spacious room, beautiful views and our location. I’m really sorry about the wait at check in, especially after a long day of travelling. We should have kept you updated and made sure you weren’t left waiting around, so thank you for your patience and understanding. It’s lovely to hear you still had an enjoyable stay, and we hope we’ll have the pleasure of welcoming you back to Queenstown again soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.0/5

Michael E. Couples - Confirmed reviews ALL

The Lakeview rooms at the top of the hotel with views of the lake were great. Very comfortable and all amenities provided for. The only problem with the location is the incredibly steep incline to climb up to the hotel. Also, on a driving holiday it was a bit of a nasty surprise to find that there was no parking available at the hotel because the limited number of slots were all taken. Also, if we had to park there, the $40 a day was too expensive especially given what we had paid for the room. In the end, we had a 5 minute hike to park the car on the road or in a public car park which took the edge of things. Finally, the breakfast was lame. Nothing was particularly hot and having to wait for the eggs was annoying. Finally finally, the elevator music in the dining room is absolutely awful. It was far too loud and when we asked the staff to turn it down, they did a little bit but it is still truly terrible. What a horrible way to start a day!

Customer review rating 3.5/5

David C. Couples - Confirmed reviews ALL

The room was very comfortable (I had been upgraded as an Accor gold / explorer member), very comfortable bed in separate room, handy kitchenette, nice view of lake. The main problem was that the room (305) was directly below the dining room and I was woken every morning by footsteps at about 6am or kept awake late into the evening. The smell from the restaurant permeating through the room (and the corridor) was a bit off-putting. Hopefully if there are renovations this issue can be addressed (I feel that other rooms further away would have been lovely) There is a steep climb up to the hotel from the main town, there is a bit of a back way from the gondola that negates this slope if you are walking from gondola area. Also stairs near the front door. Hence not sure how suitable this hotel is for wheelchairs, families with prams, those with ailments etc regarding location and front - there might be an alternative but I didn't see it The staff were very helpful and friendly. A bit chaotic when checking in (trying to find a place to park car near front- there were a lot of people checking in). The front desk staff were always excellent as were those who parked the car.

Customer review rating 4.0/5

Serene W. Families - Confirmed reviews ALL

Great location, warm hospitality, great concierge, reception and breakfast teams.

Dear Serene, Thank you so much for your lovely feedback! It’s wonderful to hear you had such a great stay with us. We’ll be sure to share your kind words with Francisco, Bella, Noah and our Lombardi breakfast team. They’ll be so happy to know they helped make your stay that little bit more special. We really appreciate you taking the time to mention them and hope to welcome you back to Queenstown again soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 3.0/5

Bill S. Families - Confirmed reviews ALL

We stayed at Queenstown for only one night on our way to Te Anau. Next time we would plan to stay for longer. The hotel is very well appointed and restaurant and bar provide good service, would welcome more vegetarian options.

Customer review rating 2.0/5

Sook K. Y. Couples - Confirmed reviews ALL

The reception people were quite cold and unfriendly. The concierge guys who helped w our luggage and packed our car were very good though. Overall, not a good stay.

Customer review rating 4.5/5

Jonathan H. Families - Confirmed reviews ALL

Really happy with our stay. Great room with great views. Short walk to Queenstown town centre.

Dear Jonathan, Thank you so much for your lovely review! We’re really happy to hear you enjoyed your stay, the views from your room and being so close to town. It’s always nice to know our team helped make your stay a good one. Thank you for your continued loyalty as an ALL Platinum member, it really means a lot to us. We hope to see you back in Queenstown again soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

Andrea L. Couples - Confirmed reviews ALL

Wonderful hotel, huge room with separate living area. Plenty of storage and great bathroom. Breakfast selection amazing, particularly the fresh to order omelets and pancakes.

Dear Andrea, Thank you so much for your L. review! We’re so happy to hear you enjoyed your stay and had plenty of space to relax and make yourself at home. It’s great to hear you loved the breakfast too, especially the freshly made omelettes and pancakes! We’ll be sure to share your kind words with our breakfast team. We hope to welcome you back to Queenstown again soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 2.0/5

Bradley G. Solo - Confirmed reviews ALL

A relatively normal check in process. Great views and location to walk into town. Unfortunately a noisy room from the AC and fan wasn’t great and the firm church bench mattress didn’t make for a great sleep. The breakfast was pretty decent and good bar experience. Most staff were welcoming and happy. Check out was transactional and wasn’t even asked about my stay. Overall ok but I’m not sure I’d return. My experience the next night at another hotel was far beyond expectations and comparatively better ok every way to this stay.

Customer review rating 5.0/5

Suzanne B. Couples - Confirmed reviews ALL

We only stayed one night but the room and staff were excellent. Example: I left my bag at a restaurant and could not contact them with my phone. The staff did this for me and bag was returned.

Dear Suzanne, Thank you for your lovely review! We’re so glad you enjoyed your stay, even if it was only for one night. It’s great to hear our team could help you get your bag back safely. We know how stressful it can be to leave something behind, so we’re always happy to help where we can. We hope to welcome you back to Queenstown for a longer stay next time! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

Chiraag T. Couples - Confirmed reviews ALL

From the friendliness to the staff, the quality of the room, the view - everything was fantastic.

Dear Chiraag, Thank you so much for your lovely feedback! It’s so nice to hear that you enjoyed everything about your stay, from the room and views to the service from our team. We’ll be sure to pass your kind words on to Bella, Alex, Jamie and all our restaurant and bar staff. They’ll be so happy to know they helped make your stay special. We really appreciate you taking the time to mention everyone and hope to welcome you back to Queenstown again soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.5/5

Antonia M. Families - Confirmed reviews ALL

All staff members were extremely friendly and offered exceptional service, The rooms are well designed and very comfortable.

Dear Antonia, Thank you for your lovely feedback! We’re delighted you enjoyed our comfortable rooms, sustainable touches and the friendly service from our team. We’ll be sure to pass your kind words on to Denise, Francisco and Victor. We hope to welcome you back to Hotel St Moritz again soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.5/5

Elle M. Families - Confirmed reviews ALL

Amazing stay- super clean and comfortable. Service was excellent. Perfect for a short or long stay and so close to town.

Dear Elle , Thank you so much for your lovely review! We’re so glad you had such a great stay with us and felt comfortable and well looked after. It’s wonderful to hear you enjoyed the service and our location so close to town. We really appreciate you taking the time to share your experience and would love to welcome you back to Hotel St Moritz next time you’re in Queenstown! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.5/5

Emily C. Couples - Confirmed reviews ALL

A wonderful hotel with excellent staff!

Dear Emily , Thank you for your kind words about our hotel and team! We’re sorry housekeeping was delayed This isn’t the level of service we aim to provide, and we’ll share your feedback with our housekeeping team so we can work on improving this. We truly appreciate you bringing this to our attention and hope we’ll have the opportunity to welcome you back for a much smoother stay next time. Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 5.0/5

Mark G. G. Couples - Confirmed reviews ALL

Upon arrival we were warmly welcomed and given a room upgrade to an Alpine and Lakeview room. The room was absolutely fantastic with amazing views and well appointed with everything you could need. The service was incredible both at reception and within the restaurant/lounge that offered an extensive food and drinks menu. It was an easy walk to the major attractions within Queenstown and the lounge/restaurant offered a great place to relax. This was a luxury stay and we would definitely choose to stay here again if we get back to Queenstown.

Dear Mark, Thank you so much for such a lovely review! We’re thrilled to hear how much you enjoyed your stay, especially the room upgrade and those beautiful lake views. It’s wonderful to know our team made you feel so welcome, and that you enjoyed spending time in our restaurant. We really appreciate your kind words and are so glad we could make your visit to Queenstown special. We’d absolutely love to welcome you back to Hotel St Moritz next time you’re in town! Warm regards, Alexandra Swain Assistant Front Office Manager

Customer review rating 4.0/5

G. G. Friends - Confirmed reviews ALL

Our experience was generally good. The only real disappointment was that we were not given an upgraded room with a lake view even though I am a a ALL Gold member which is supposed to be one of the benefits. This was very disappointing.

Dear G., Thank you for your feedback and for being a valued ALL Gold member. We’re glad you enjoyed your stay, but we’re sorry we couldn’t offer you a lake-view upgrade this time. Upgrades are subject to availability, and we do our best to upgrade our members whenever we can. Unfortunately, we were fully booked during your visit, so we weren’t able to arrange this on this occasion. We understand your disappointment and really appreciate your loyalty. We hope to welcome you back to Hotel St Moritz again soon. Warm regards, Alexandra Swain Assistant Front Office Manager

Other web-users rate our hotel

  • 710 reviews 8.8/10 Location
  • 1,274 reviews 8.2/10 Room
  • 1,251 reviews 9/10 Service
  • 32 reviews 3.4/10 WiFi
  • 412 reviews 8.1/10 Food
  • 321 reviews 5.7/10 Amenities
  • 288 reviews 8.4/10 Breakfast
  • 232 reviews 8/10 Cleanliness

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