Hotel St Moritz Queenstown - MGallery 5 stars

Name: Hotel St Moritz Queenstown - MGallery
Address: QUEENSTOWN, 9300, NEW ZEALAND
Telephone: (+64)3/4424990
Rating: 4.5

Customer review rating 4.5/5 8,524 reviews

ALLSAFE approved hotel

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Hotel St Moritz Queenstown - MGallery

Boutique hotels with personality for a remarkable travel experience

I'm thrilled to welcome you to our place - Hotel St Moritz Queenstown. Our interior design perfectly blends "charming" together with "luxury", in a modern interpretation of alpine chic. Come, make yourself at home.

Ms Jo FINNIGAN, Hotel Manager

Idyllically situated in the heart of Queenstown with wonderful views overlooking Lake Wakatipu to The Remarkables mountain range, Hotel St Moritz embodies the spirit of its location. Blending understated luxury with warmth, and genuine hospitality, Hotel St Moritz offers a choice of rooms and suites, each handsomely appointed to cleverly blend timeless classics with modern essentials. Hotel St Moritz features Lombardi Restaurant, Bar and Library, a gymnasium, and hot tub garden.

Hotel St Moritz Queenstown is perfectly positioned for sightseeing and adventure. Take a stroll down the Esplanade for spectacular waterfront views, and into the town centre. A five minute stroll down to the lake front will see you discovering the delights of Queenstown's vibrant township, retail precinct and renowned eateries.

You'll be just a short drive to all four of Queenstown's ski fields and popular attractions including the Shotover Jet.

Hotel extras

Certified ALLSAFE
Beautiful views of Lake Wakatipu and surrounding mountains
an award-winning bar and restaurant with superb alpine views
a hot tub garden, sauna, and gymnasium on site
Meeting and events space boasting panoramic alpine views

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

WIFI/Internet Access
- WIFI at the hotel (Paying)
- WIFI in the communal areas
- WIFI in your room (Paying)
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking Paying
- Private indoor parking (Paying)
- Valet parking (Paying)
- Well-lit parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Services for children
- Babysitting on request CHARGES APPLY
- Children's Club for 3 to 6 years
100% non-smoking hotel
Languages spoken at the hotel
- Chinese Mandarin
- German
- English
- Spanish
- French
- Italian
- Japanese
- Dutch
- Polish
- Portuguese
- Russian
- Vietnamese
Reception open 24 hours a day
Laundry
- Dry cleaning / Ironing CHARGES APPLY
- Laundromat
Currency exchange
Porter
Concierge

Breakfast Paying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

Fitness centre
Well-being
- Jacuzzi
- Massage (nearby)
- Sauna
Services for children
- Babysitting on request CHARGES APPLY
- Children's Club for 3 to 6 years
Skiing
- Ski hire facilities (nearby)
- Ski rack facilities

2 Meeting room(s)
Conventions hotel
Business center with support staff
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 11h00

In summary

Car park
Restaurant
Wheelchair accessible hotel
Well-being
Wi-Fi
Breakfast
Bar
Meeting rooms

One Restaurant
One Bar
Breakfast
- Breakfast à la carte (Extra)
- Room service (Extra)
Room service
- Cold snacks
- Hot meals

2 Meeting rooms
Business Center
- Business center is wheelchair accessible

Wheelchair accessible hotel

Hotel informations
- 134 rooms
- 6 rooms for people with reduced mobility
- No family room
- 27 connecting rooms
- No non-smoking room
- 7 floors
Languages spoken at the hotel
- English
- German
- French
- Spanish
- Dutch
- Italian
- Portuguese
- Polish
- Chinese Mandarin
- Russian
- Indonesian
- Japanese
- Vietnamese
- Brazilian
Laundry / Valet Services
- Dry cleaning / Ironing
- Laundromat
Wi-Fi
- WiFi in the communal areas
- High Speed WiFi
- WiFi at the hotel (Extra)
Reduced mobility Facilities
100% Non Smoking Property
Check In & Check-out facilities
- Late Checkout
- Express check-out
Porter
- Porter
Concierge
- Concierge
Desk equipment available
- Plugs and converters available on desks
Currency exchange
- Currency exchange

Hotel Car Park (Extra)
- On site
- 40 parking spaces
- Private
- Parking opened 24/7
- Valet parking
Valet Parking (Extra)
- On site
- 40 parking spaces
- Private
- Parking opened 24/7

Hotel Fitness Centre
- On site
- Sauna room

Services for children
- Childrens TV Channels
- Board games available
- Childrens Club for 3 to 6 years

Hotel location

Hotel St Moritz Queenstown - MGallery

10-18 Brunswick Street
PO Box 1116
9300 queenstown
new zealand

Tel: +6434424990

Fax: (+64)3/4424667

Check-in from 14h00

Check out up to 11h00

BRUNSWICK STREET : QUEENSTOWN OConnells Mall

By plane
QUEENSTOWN FRANKTON At 8km / 5 miles
By car
CROMWELL EXIT HIGHWAY 8 At 30km / 18.75 miles

GPS :-45.033963, 168.654742

Our accommodation(s)

Recently refreshed (including new bathrooms), you'll find the décor unmistakably alpine, relaxingly residential & oh so cocooning. All exquisitely stylish rooms feature the iconic Sofitel MyBed, aromatic Molton Brown toiletries & the latest Smart TVs.

ST MORITZ GUEST ROOM, 1 King Size Bed

Max. number of persons: 3
Area: From 36 m² / 388 sq ft

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

ST MORITZ GUEST ROOM, 1 King Size Bed, Garden View

Max. number of persons: 3
Area: From 36 m² / 388 sq ft
Views: Garden View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

ST MORITZ GUEST ROOM, 1 King Size Bed, Lake View

Max. number of persons: 3
Area: From 36 m² / 388 sq ft
Views: Mountain view, Bay view *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

ST MORITZ GUEST ROOM, 1 King Size Bed, Lake View with Balcony

Max. number of persons: 3
Area: From 36 m² / 388 sq ft
Views: Panorama view, Mountain view, Bay view *
Most of the accommodation: BALCONY *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Our restaurants and bars

LOMBARDI RESTAURANT

Type of cuisine: Regional

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

ROOM SERVICE

A variety of specially selected dishes from the restaurant are available 24 hours a day to enjoy in the comfort of your room.

LOMBARDI BAR

Lombardi Bar allows you to gaze at Lake Wakatipu and The Remarkables Mountain Range whilst enjoying a refreshing drink. Great for Après ski or after a day's jet boating. They also make a mean cocktail.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Your meetings and events

Our meeting rooms

Number of meeting rooms: 2
Maximum size: 100 m²
Maximum capacity: 90 people
Maximum banquet capacity: 80 people

Find out more

Michelle L. Friends - 21/09/2021 Confirmed reviews ALL

It was great! Extremely efficient and given the fact that it was not planned - flight to Welly cancelled - I thought that we ended up in a pretty cool place to stay.

Great service and upgraded

Mike Couples - 20/09/2021 Confirmed reviews ALL

Even though we recognise it was 'quiet', the staff were very accommodating.

Tim H. Couples - 20/09/2021 Confirmed reviews ALL

Second time staying here this year and have and will continue to recommend this as the place to stay whilst in Queenstown.

Fabulous

Rana Couples - 17/09/2021 Confirmed reviews ALL

We thoroughly enjoyed our stay Every single staff member without exception was excellent - from the lovely girl who was cleaning room 203 through to the chefs Front of house, bar & restaurant staff - excellent!! Thank you

Great location, views, restaurant and team

Elisha Friends - 17/09/2021 Confirmed reviews ALL

Great location looking over the mountains by Lake Wakatipu. The staff members were helpful, provided excellent services and tried their best to cater to our requests. Good storage area to dry ski gear. Loved the breakfast at the restaurant.

Good stay

Anonymous Couples - 17/09/2021 Confirmed reviews ALL

All good. Hot tub was far too cold. First night 35, next night 37, then back to 35.

Amazing Views, Fantastic room, very relaxing

Anonymous Families - 14/09/2021 Confirmed reviews ALL

After a very awkward embarrassing welcome with our guests, we stood at reception for 10 mins with no staff and had to go to dining area to get waiters to find Daniel and a traniee to check us in, while running late for a dinner booking. But the room upgrade and beautiful bottle of Red from Marina helped a lot. B fast was perfect and all other staff helpful thanks

Very nice stay

Greg Couples - 26/08/2021 Confirmed reviews ALL

Booked a suite and was impressed with comfort levels, views and location.

Dear Greg, My sincere thanks for taking the time to write your review comments following your recent stay with us. I appreciate your understanding when we were all plunged into lockdown unexpectedly. I'm particularly proud of how my small but capable team have responded to this most challenging of times, and I'm delighted you enjoyed their service. We all look forward to seeing you again. Sincerely, Jo Finnigan General Manager

Need better customer service

Anonymous Families - 26/08/2021 Confirmed reviews ALL

I’ve been to hotels around this world and I can honestly say the customer service here was the worst. Not everyone was rude but most workers made it feel as if we can’t ask for help, ignoring us and not smiling.

My sincere thanks for your recent stay & for your candid comments to assist with our service quality improvement. I'm so sorry that your stay left you disappointed, and whilst your feedback is thankfully not reflective of the very positive reviews we've been receiving, consistency is everything. I wish you all the best during these challenging times. Sincerely, Jo Finnigan General Manager

Location

Anonymous Couples - 25/08/2021 Confirmed reviews ALL

St. Moritz is a classic within the Accor brand. The view of lake Wakatipu are stunning.

Dear Peter, Thank you for the great review of Hotel St Moritz! I'm glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jo Finnigan General Manager

Wonderful stay

Anu A. Families - 24/08/2021 Confirmed reviews ALL

Location was more than amazing and the room was equally amazing, we had a wonderful experience

Dear Anu, Thank you for the great review of Hotel St Moritz! I'm so glad that you felt your stay was amazing, and hope to see you again very soon (once we can all travel again!). Sincerely, Jo Finnigan General Manager

Great stay

Warren Couples - 23/08/2021 Confirmed reviews ALL

Wonderful couple of nights to finish off our 10 day holiday around the region.

Dear Warren I very much appreciate your comments regarding your recent stay with us at Hotel St Moritz. It's always a pleasure to deliver a valued stay, and I'll be sure to share your experience with my team. I very much look forward to welcoming you back next time Queenstown's on your itinerary ... and we're allowed to travel again! Sincerely, Jo Finnigan General Manager

Great stay, as always

Rebekah Couples - 23/08/2021 Confirmed reviews ALL

We had an upgrade to a lakeview suite due to being an Accor gold member, which was very much appreciated! We absolutely loved the room, everything was perfect. And love the change to pump bottles in the shower rather than lots of little bottles being used. All the staff were friendly and helpful, as per usual. We thoroughly enjoyed our stay.

Dear Rebekah I very much appreciate your comments regarding your recent stay with us at Hotel St Moritz. It's always a pleasure to deliver a transformative and valued stay, and I'll be sure to share your comments regarding our new pump bottles with my team - we're all excited to be reducing waste! My team and I very much look forward to welcoming you back next time Queenstown's on your itinerary. Sincerely, Jo Finnigan General Manager

Very close to central Queenstown and excellent facilities. and services.

Grant A. N. Couples - 22/08/2021 Confirmed reviews ALL

5 Star and very friendly and helpful staff. Well organised during the Delta Covid 19 Level 4 announcement. Awesome breakfast menu that sets up your day. Thanks St Moritz team, we will definitely return for another stay.

Dear Grant & N. I very much appreciate your having taken the time to share your experience following your recent stay with us at Hotel St Moritz. It's always a pleasure to deliver a highly valued and memorable stay, and I'll be sure to share your experience with my team. We very much look forward to welcoming you back again in the not too distant future. ... lockdowns permitting! Sincerely, Jo Finnigan General Manager

The day of lockdown!

Trail41427383494 22/08/2021 TripAdvisor review

Thank you Hotel St Moritz for going the extra mile and caring for us when Covid struck. We booked in on Tuesday morning and by 1.00 that day the lockdown was called!! The staff were brilliant, breakfast the next day was delivered to the room and considering the situation, was excellent. St Moritz is absolutely our destination of choices in Queenstown and this experience has reconfirmed that fact. Thank you.

Hi there, thanks for the lovely review! We were all thrown a curve-ball with a nation-wide lock-down and so I'm delighted that you felt well looked after whilst we scrambled to adjust a few things! We hope to be welcoming you back to Queenstown again in the not too distant future - with full freedom this time!!

Lovely staff, great views of lake

Mike B 22/07/2021 TripAdvisor review

Staff go out of the way at this hotel, short stroll to centre of Queenstown. Lovely lake views. Like a classic ski lodge. Have stayed here many times and always enjoy my stay here. Thank you Alfredo and team!

Thank you Mike, your review is greatly appreciated, especially from a regular guest such as yourself!! Wishing you all the best if you're across the Tasman now ... hoping our bubble repairs itself soon. Jo Finnigan General Manager

Excellent hotel in its entirety

Jimmy K 19/07/2021 TripAdvisor review

First time staying at St Moritz Queenstown. The experience starts the moment we checked-in, lovely smiles and warm welcome from the front desk team. The hotel feels luxurious and clean. Five minutes walk to the town centre (prepare to walk up hill on your way back). Food at the Lombardi restaurant are excellent. The eye filet steak and prawn fettuccini are highly recommended. Very happy with the hotel and will be staying here again on our next Queenstown visit.

Thank you Jimmy K, you describe us well and I'm so thrilled that you enjoyed so many aspects of our hotel and service. We all look forward to welcoming you back to Queenstown again soon. Jo Finnigan General Manager

Luxurious quiet room with a great view and excellent service

Albert d 16/04/2021 TripAdvisor review

Wonderful views of the lake from our room and the restaurant and bar, quiet and short walk to town. Rooms are luxurious and the staff are great attentive with a great sense of humour and always ready and willing to help.

Dear Albert What a lovely review, thank you. I'm thrilled that you enjoyed your stay so much. I'm particularly delighted that you found our staff had an enjoyable sense of humour - what a great thing these days to have a giggle! Kind regards Jo Finnigan General Manager

Hotel St Moritz Queenstown

Grant B 27/03/2021 TripAdvisor review

We recently enjoyed an excellent stay at this wonderful boutique hotel. It is wonderfully situated overlooking Lake Wakatipu and the surrounding mountains - all seen whilst enjoying the delectable food served inhouse. We dined in the evening and also enjoyed a great breakfast while there. The room was luxurious and all of the staff we were assisted by were friendly and helpful Would definitely recommend and will be returning ourselves 10/10

Hi Grant B Thank you so much for your delightful review - I'm especially thrilled that you loved our food and will be sure to pass your compliments on to chef. We very much look forward to your return visit soon. Jo Finnigan General Manager

Lovely hotel. Lovely room, gorgeous view.

kiwi0103 25/03/2021 TripAdvisor review

Small hill if walking but very close to everything if walking. Lovely dining areas. Weather in March good. Bus stop nearby and close to wharf, shops, restaurants. Room has fridge and coffee/tea kettle crockery in room. Decor very nice.

Thank you so much for the five stars and great review kiwi0103, it's greatly appreciated. Until next time! Kind regards Jo Finnigan General Manager

Our most recent 20 reviews

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