Hotel St Moritz Queenstown - MGallery

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Hotel St Moritz Queenstown - MGallery 5 stars

Customer review rating (ALL Rating) 4.6/5 1,870 reviews

ALLSAFE approved hotel

Hotel St Moritz Queenstown - MGallery
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Description

Hotel extras

  • Certified ALLSAFE

  • Beautiful views of Lake Wakatipu and surrounding mountains

  • an award-winning bar and restaurant with superb alpine views

  • a hot tub garden, sauna, and gymnasium on site

  • Meeting and events space boasting panoramic alpine views

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Recently refreshed (including new bathrooms), you'll find the décor unmistakably alpine, relaxingly residential & oh so cocooning. All exquisitely stylish rooms feature the iconic Sofitel MyBed, aromatic Molton Brown toiletries & the latest Smart TVs.

Hotel location

Hotel St Moritz Queenstown - MGallery

10-18 Brunswick Street, PO Box 1116
9300 QUEENSTOWN
New Zealand

Fax: +64 3-442 4667

  • BRUNSWICK STREET:  QUEENSTOWN OConnells Mall

  • By plane

    QUEENSTOWN FRANKTON At 8km / 5 miles

  • By car

    CROMWELL EXIT HIGHWAY 8 At 30km / 18.75 miles

GPS:-45.033963, 168.654742

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LOMBARDI RESTAURANT

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

Our guest reviews for
Hotel St Moritz Queenstown - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,870 reviews

TripAdvisor Rating  4.5/5  2,541 reviews

Certificate of excellence 2022

Incredible views, service and hospitality

Customer review rating 5.0/5

Elizabeth W. Friends - Confirmed reviews ALL

A magic girls weekend for my birthday. The consistency and friendliness of the service and team was outstanding. We have never experienced anything like it.

Well located. Very roomy apartment. Comfortable bed.

Customer review rating 5.0/5

Robert D. Couples - Confirmed reviews ALL

Loved staying there. Very convenient & comfortable. Great having the spa to soak in.

WONDERFUL

Customer review rating 5.0/5

Hil Couples - Confirmed reviews ALL

We loved our stay. Great location, accommodation, staff and fantastic breakfast. Highly recommended.

Good stay

Customer review rating 5.0/5

Todd H. Couples - Confirmed reviews ALL

Just one thing we found the doors that joined to next door was unlocked, we could of walked into someone else's room, luck we new the people next to us, so it wasn't an issue but in another situation this could of been an issue.

Extremely comfortable hotel

Customer review rating 4.5/5

Jenny B. Couples - Confirmed reviews ALL

Beautiful suite with lake views made our visit to Queenstown very special. All staff were very attentive and friendly. Would highly recommend.

genuine service of staff.

Customer review rating 4.5/5

Phil A. Couples - Confirmed reviews ALL

As always a truly good stay with great service and quiet high quality location

Dear Phil, Thank you for the great review of Hotel St Moritz! I'm glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jo Finnigan General Manager

Friendly staff

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The staff we well intentioned, although some were very inexperienced, particularly at Breakfast

Dear Mandy Thank you for taking the time to share with us your completed survey after staying with us at Hotel St Moritz. I'm very grateful for your business and glad that for the most part you enjoyed your stay. I look forward to welcoming you back in the not too distant future ... let's hope those inexperienced staff are still with us and see their skills develop! Kind regards Jo Finnigan General Manager

Customer review rating 4.5/5

Alex D. Business - Confirmed reviews ALL

Relaxed with efficient service and good food an wine

Dear Alex, I very much appreciate your comments regarding your recent stay with us at Hotel St Moritz. It's always a pleasure to receive positive feedback, and I'll be sure to share your comments with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Jo Finnigan General Manager

Comfortable rooms, very quiet, handy location with short walk to town.

Customer review rating 4.5/5

Jennifer Y. Families - Confirmed reviews ALL

Lovely stay, bedroom quiet and not noisy. The spa pools would have been good to have a booking system so we know when we can use it freely. Breakfast included is a very good feature of the stay. did miss water bottles and slippers in the room. Amenities were lovely.

Dear Jennifer, I very much appreciate your comments regarding your recent stay with us at Hotel St Moritz. It's always a pleasure to receive positive feedback, and I'll be sure to share your comments with my team. I'm particularly appreciative of the opportunity to respond to your note regarding bottled water and slippers no longer being supplied in all rooms - a decision we took entirely to do our bit for the environment,. Would you believe we were sending 700 pairs of slippers to landfill a month! I hope you enjoyed our slipper alternative in the bed socks, and the bedside carafe for water. And that you were aware that both slippers and bottled water are available on request. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Jo Finnigan General Manager

Good stay generally.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Great room and facilities. Car parking charge excessive and hotel staff driving and parking a rental car opens all sort of problems if car damaged. I assume the fine print covers the hotel staff from any liability. Happy hour not very happy when bill sighted upon check out.

Thank you for the detailed review of Hotel St Moritz following your stay with us recently. I'm glad that you enjoyed your time with us, and hope to see you again very soon. Sincerely, Jo Finnigan General Manager

Memorable Stay

Customer review rating 5.0/5

Rosemary Couples - Confirmed reviews ALL

This was our second time coming to St Moritz and once again we were blown away with our stay. We had excellent services from the moment we arrived till we left. Our room was presented immaculate and when we need to change the firmness of the bed it was handled so easily without making us feel stressed. We used the facilities this time including the garden spa and breakfast. This is our top pick for accommodation in Q-Town and we will see you all again soon!

Dear Rosemary I very much appreciate your having taken the time to share your experience following your recent stay with us at Hotel St Moritz. It's always a pleasure to deliver a highly valued and memorable stay, and I'll be sure to share your experience with my team. We very much look forward to welcoming you back again in the not too distant future. Sincerely, Jo Finnigan General Manager

Nice view

Customer review rating 4.0/5

Ejl Couples - Confirmed reviews ALL

Weekend away for my birthday

Dear Elliot Thank you for taking the time to share with us your completed survey after staying with us at Hotel St Moritz. I'm very grateful for your business and glad that you enjoyed your stay. I look forward to welcoming you back in the not too distant future. Kind regards Jo Finnigan General Manager

Relaxing stay

Customer review rating 4.5/5

David W. Business - Confirmed reviews ALL

Great location, close enough to town but quiet enough to rest. Room layout worked well with working and relaxing.

Dear David, I very much appreciate your comments regarding your recent stay with us at Hotel St Moritz. It's always a pleasure to receive positive feedback, and I'll be sure to share your comments with my team. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Jo Finnigan General Manager

Unbelievable view, great location

Customer review rating 5.0/5

Ricky C. Business - Confirmed reviews ALL

The Sharp conference was great thank you to the St Moritz team for your hospitality

Dear Ricky, Thank you for the great review of the hotel following your conference - it was tremendous to have you and the group in house! I'm glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jo Finnigan General Manager

Short Break

TripAdvisor rating 5.0/5

Crillz14 TripAdvisor review

Great spot an easy walk to town with great views. Staff all very helpful when required. Felt safe considering Covid Omicron was starting to spread through the region, staff always masked up and surroundings very clean. Thoroughly recommend this hotel and we will return.

Dear Crillz14, thank you so much for this review - it's much appreciated. I'm so pleased that you felt safe given this current outbreak was beginning to spread and we all felt a little unnerved by it. Learning to live with it as they say! My team and I very much look forward to welcoming you back in the not too distant future. Jo Finnigan General Manager

The day of lockdown!

TripAdvisor rating 5.0/5

Trail41427383494 TripAdvisor review

Thank you Hotel St Moritz for going the extra mile and caring for us when Covid struck. We booked in on Tuesday morning and by 1.00 that day the lockdown was called!! The staff were brilliant, breakfast the next day was delivered to the room and considering the situation, was excellent. St Moritz is absolutely our destination of choices in Queenstown and this experience has reconfirmed that fact. Thank you.

Hi there, thanks for the lovely review! We were all thrown a curve-ball with a nation-wide lock-down and so I'm delighted that you felt well looked after whilst we scrambled to adjust a few things! We hope to be welcoming you back to Queenstown again in the not too distant future - with full freedom this time!!

Lovely staff, great views of lake

TripAdvisor rating 5.0/5

Mike B TripAdvisor review

Staff go out of the way at this hotel, short stroll to centre of Queenstown. Lovely lake views. Like a classic ski lodge. Have stayed here many times and always enjoy my stay here. Thank you Alfredo and team!

Thank you Mike, your review is greatly appreciated, especially from a regular guest such as yourself!! Wishing you all the best if you're across the Tasman now ... hoping our bubble repairs itself soon. Jo Finnigan General Manager

Excellent hotel in its entirety

TripAdvisor rating 5.0/5

Jimmy K TripAdvisor review

First time staying at St Moritz Queenstown. The experience starts the moment we checked-in, lovely smiles and warm welcome from the front desk team. The hotel feels luxurious and clean. Five minutes walk to the town centre (prepare to walk up hill on your way back). Food at the Lombardi restaurant are excellent. The eye filet steak and prawn fettuccini are highly recommended. Very happy with the hotel and will be staying here again on our next Queenstown visit.

Thank you Jimmy K, you describe us well and I'm so thrilled that you enjoyed so many aspects of our hotel and service. We all look forward to welcoming you back to Queenstown again soon. Jo Finnigan General Manager

Luxurious quiet room with a great view and excellent service

TripAdvisor rating 5.0/5

Albert d TripAdvisor review

Wonderful views of the lake from our room and the restaurant and bar, quiet and short walk to town. Rooms are luxurious and the staff are great attentive with a great sense of humour and always ready and willing to help.

Dear Albert What a lovely review, thank you. I'm thrilled that you enjoyed your stay so much. I'm particularly delighted that you found our staff had an enjoyable sense of humour - what a great thing these days to have a giggle! Kind regards Jo Finnigan General Manager

Hotel St Moritz Queenstown

TripAdvisor rating 5.0/5

Grant B TripAdvisor review

We recently enjoyed an excellent stay at this wonderful boutique hotel. It is wonderfully situated overlooking Lake Wakatipu and the surrounding mountains - all seen whilst enjoying the delectable food served inhouse. We dined in the evening and also enjoyed a great breakfast while there. The room was luxurious and all of the staff we were assisted by were friendly and helpful Would definitely recommend and will be returning ourselves 10/10

Hi Grant B Thank you so much for your delightful review - I'm especially thrilled that you loved our food and will be sure to pass your compliments on to chef. We very much look forward to your return visit soon. Jo Finnigan General Manager

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