Hotel St Moritz Queenstown - MGallery Collection 5 stars

Name: Mgallery Hotel St Moritz Queenstown | Scenic Suites | ALL - ALL
Address: 10-18 Brunswick Street, PO Box 1116, QUEENSTOWN, 9300, NZ
Telephone: +6434424990
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 1,973 reviews

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10-18 Brunswick Street, PO Box 1116, 9300 QUEENSTOWN, New Zealand

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Hotel St Moritz Queenstown - MGallery Collection

Boutique hotels with personality for a remarkable travel experience

Idyllically situated in the heart of Queenstown with wonderful views overlooking Lake Wakatipu to The Remarkables mountain range, Hotel St Moritz embodies the spirit of its location. Blending natural and understated luxury with warmth, and genuine hospitality, Hotel St Moritz offers a choice of rooms and suites, each handsomely appointed to cleverly blend timeless classics with modern essentials. Hotel St Moritz features Lombardi Restaurant, Bar and Library, a gymnasium, and hot tub garden.

Hotel St Moritz Queenstown is perfectly positioned for sightseeing and adventure. Take a stroll down the Esplanade for spectacular waterfront views, and into the town centre. A five minute stroll down to the lake front will see you discovering the delights of Queenstown's vibrant township, retail precinct and renowned eateries.

You'll be just a short drive to all four of Queenstown's ski fields and popular attractions including the Shotover Jet.

I'm thrilled to welcome you to our place - Hotel St Moritz Queenstown. Our interior design perfectly blends "charming" together with "luxury", in a modern interpretation of alpine chic. Come, make yourself at home.

Jo Finnigan, Hotel Management

Hotel extras

Beautiful views of Lake Wakatipu and surrounding mountains
An award-winning bar and restaurant with superb alpine views
A hot tub garden, and gymnasium on site
Meeting and events space boasting panoramic alpine views

Our accommodation(s)

Room

Guest Room

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Guest Room, Garden View

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

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Room

Guest Room, Lake View

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: Lake View or Mountain view

See availabilities

Room

Guest Room, Lake View Balcony

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: Lake View or Mountain view or Panorama view
Most of the accommodation: Balcony

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Suite

Alpine Suite

3 pers. max
54 m² / 581 sq ft

Bedding 1 x King size bed(s)

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Suite

Alpine Suite, Special Access

3 pers. max
54 m² / 581 sq ft

Bedding 1 x King size bed(s)
Accessible room

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Suite

Alpine Suite, Garden View

3 pers. max
54 m² / 581 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

See availabilities

Suite

Alpine Suite, Lake View

3 pers. max
54 m² / 581 sq ft

Bedding 1 x King size bed(s)
Views: Bay view or Mountain view

See availabilities

Suite

Alpine Suite, Lake View Balcony

3 pers. max
54 m² / 581 sq ft

Bedding 1 x King size bed(s)
Views: Bay view or Mountain view or Panorama view
Most of the accommodation: Balcony

See availabilities

Suite

Two Bedroom Suite, Lake View

5 pers. max
90 m² / 968 sq ft

Bedding 2 x King size bed(s)
Views: Bay view or Mountain view or Panorama view

See availabilities

Suite

Alpine Suite, Special Access

3 pers. max
54 m² / 581 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Hotel location

Hotel St Moritz Queenstown - MGallery Collection

10-18 Brunswick Street, PO Box 1116
9300 QUEENSTOWN
New Zealand

GPS:-45.033963, 168.654742

+64 3 442 4990

+64 3 442 4667

Bus stop
Highway exit

INTERCITY BUS STOP ATHOL STREET

Bus stop

Access: 500 m / 0.31 mi 10 min walk

CROMWELL EXIT HIGHWAY 8

Highway exit

Access: 30 km / 18.75 mi

QUEENSTOWN

Entertainment/theatre district

Access: 500 m / 0.31 mi

KIWI BIRD & WILDLIFE PARK

Zoo

Access: 500 m / 0.31 mi

SILKY OTTER CINEMA

Cinema district

Access: 800 m / 0.5 mi

QUEENSTOWN GARDENS

Botanical gardens

Access: 1 km / 0.63 mi

QUEENSTOWN MEMORIAL HALL

Entertainment/theatre district

Access: 1 km / 0.63 mi

QUEENSTOWN EVENTS CENTRE

Opera/symphony/concert hall

Access: 8 km / 5 mi

QUEENSTOWN EVENTS CENTRE

Sports centre

Access: 8 km / 5 mi

SHOTOVER JET

Tourist attraction

Access: 10 km / 6.25 mi

SKIPPERS CANYON

Historic monument

Access: 15 km / 9.38 mi

CORONET PEAK

Ski area

Access: 15 km / 9.38 mi

A J HACKETT BUNGY JUMP

Tourist attraction

Access: 20 km / 12.5 mi

ARROWTOWN

Historic monument

Access: 20 km / 12.5 mi

ARROWTOWN

Museums

Access: 20 km / 12.5 mi

AKE WAKATIPU

Lake

Access: 500 m / 0.31 mi

FRANKTON BEACH

Beach area

Access: 8 km / 5 mi

QUEENSTOWN

Shopping centre/mall

Access: 500 m / 0.31 mi

QUEENSTOWN

Shopping district

Access: 500 m / 0.31 mi

FERGBURGER

Tourist attraction

Access: 1 km / 0.63 mi 5 min walk

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

LOMBARDI RESTAURANT

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

LOMBARDI BAR

Lombardi Bar allows you to gaze at Lake Wakatipu and The Remarkables Mountain Range whilst enjoying a refreshing drink. A natural meeting place, Lombardi Bar is the ideal spot to join friends or make new ones.

Fitness center

There is a boutique gym onsite at Hotel St Moritz, artfully designed to reflect the surrounding landscape.

Spa

Take some time out to relax in our hot tub during your stay at our hotel. Dip your feet in the water and experience true relaxation

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 100 m² / 1000 sq ft
Maximum seats capacity: 90
Maximum capacity for banquets: 80

Find out more

Weddings

Hotel St Moritz possesses an innate sense of style and is renowned for its distinctive and detailed approach to service. There are two private venues available for celebrations, each beautifully decorated, and with panoramic mountain and lake vistas.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5 1,973 reviews

Kat D. Couples - 8/14/2026 Confirmed reviews ALL

We chose St Moritz for the final stay of our New Zealand trip and decided to splurge, expecting the five-star luxury experience the hotel proudly markets itself as offering. Unfortunately, it fell well short of that standard. Before we arrived, we let the hotel know we’d be getting there about an hour before the standard check-in time and asked if an early check-in might be possible. We completely understood it would depend on availability. When we arrived, we were told our room wasn’t quite ready, but the receptionist said she’d call or WhatsApp us as soon as it became available. We headed out, then returned about 30 minutes later to organise parking, only for another staff member to tell us the room had actually been ready. We never received the promised call or message, nor any acknowledgement that our room was available. It was a small thing, but it set the tone for the rest of the stay. The room itself lacked basic features I’d expect in a luxury hotel, especially in a winter destination. There was no rainfall shower - just a cheap handheld shower head that constantly twisted and sprayed water outside the shower. There were no heated towel rails or heated bathroom floors, leaving towels damp overnight and still wet for the next morning’s shower. The doonas were also surprisingly thin and too small for the bed, making the room feel anything but luxurious. Breakfast was another disappointment. We were told barista coffee was included, only to then find out it wasn’t. The buffet selection was very small, items weren’t replenished (including the Pana Chocolate), and overall it didn’t resemble the breakfast offering you’d expect from a five-star hotel. Cleanliness was also lacking. I accidentally dropped my toothbrush on the bathroom floor and was shocked at how filthy it was. Housekeeping trolleys sat in the corridors throughout the day, and the hallways themselves looked tired and dirty. Parking was another issue. We had organised parking for both nights in advance and provided all the required details, yet still returned to find a warning note on our car because reception claimed there was no record of it on our booking. The checkout experience summed up the stay perfectly. We requested our car be brought around before checking out. After checking out, no one asked how our stay was, thanked us for staying, or offered any assistance despite us leaving with five bags while the only staff member was assisting other guests. We then went outside to find the car locked with no keys inside, despite reception having just checked us out of room 616. We had to go back inside to collect the keys ourselves. For the amount we paid, there was absolutely nothing that felt luxurious about this experience. St Moritz proudly markets itself as a five-star hotel, but based on our stay, it simply doesn’t deliver. The lack of attention to detail, poor service and underwhelming facilities made this one of the most disappointing hotel experiences of our trip. Unfortunately, I wouldn’t recommend staying here in the slightest.

William G. Families - 8/14/2026 Confirmed reviews ALL

Dear William, Thank you for the wonderful review of Hotel St Moritz! We’re delighted to hear that you enjoyed our excellent location and experienced attentive, prompt service throughout your stay. It’s especially lovely to hear your kind words about our entire team. We’ll be sure to share your feedback with them. We hope to welcome you back again very soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Amanda A. L. G. Friends - 8/13/2026 Confirmed reviews ALL

Dear Amanda a. L., Thank you so much for coming back to stay with us for your second visit! I’m so glad to hear you enjoyed the stunning views from your suite a. our signature Apple Cart Martini. As you had booked our highest room category, there wasn’t a further upgrade available on this occasion. We’re so glad you enjoyed your stay a. really appreciate you choosing to stay with us again. We look forward to seeing you next time! Warm regards, Alexandra Swain Assistant Front Office Manager

Andrew M. Couples - 8/12/2026 Confirmed reviews ALL

The rooms and hotel are high end boutique design with perfect maintenance and cleanliness. Bed is large and comfortable. Heating is good. Staff are friendly and happy to serve you. Location is central to town amenities but quiet. Breakfast buffet was high quality with amazing views of the mountains and lake. Best aspect was sharing the hot outdoor spa with interesting fellow guests after a day on the mountain. Photos and other reviews I found online did not do this place justice.

Dear Andrew, Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the boutique design, comfortable room, friendly service, and our beautiful central yet peaceful location. It’s especially lovely to hear you enjoyed breakfast with the mountain and lake views, and made the most of our outdoor spa after a day on the mountain. Your comment that the hotel was even better than the photos and reviews you had seen online really means a lot to us! We hope to welcome you back to Hotel St Moritz for another relaxing stay soon. Warm regards, Alexandra Swain Assistant Front Office Manager

Marcus S. Couples - 8/12/2026 Confirmed reviews ALL

Dear Marcus, Thank you so much for your lovely review! We’re delighted to hear you enjoyed your five night winter stay with us, and that you were happy with our location, friendly staff, restaurant and room service options. We really appreciate your kind feedback and hope to welcome you back to Hotel St Moritz again soon! Warm regards, Alexandra Swain Assistant Front Office Manager

Web-users rating

Other web-users rate our hotel

710 reviews 8.9/10 Location
1,254 reviews 8.2/10 Room
1,225 reviews 9/10 Service
35 reviews 4.2/10 WiFi
328 reviews 5.8/10 Amenities
285 reviews 8.2/10 Breakfast
233 reviews 8.1/10 Cleanliness
166 reviews 5.4/10 Value

251 reviews 9/10 Location
482 reviews 8.4/10 Room
486 reviews 9.1/10 Service
10 reviews 3.3/10 WiFi
166 reviews 7.9/10 Food
112 reviews 8.7/10 Vibe
109 reviews 8/10 Breakfast
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73 reviews 8.9/10 Location
130 reviews 8.7/10 Room
164 reviews 8.9/10 Service
38 reviews 8.3/10 Cleanliness
33 reviews 8.2/10 Breakfast
11 reviews 5.4/10 Value

19 reviews 8.9/10 Location
48 reviews 8/10 Room
41 reviews 8.8/10 Service
22 reviews 5.3/10 Amenities
19 reviews 7.6/10 Food
10 reviews 8.4/10 Breakfast
10 reviews 8.3/10 Cleanliness
6 reviews 8.8/10 Bar

19 reviews 9/10 Location
41 reviews 8.4/10 Room
53 reviews 9.4/10 Service
16 reviews 8/10 Food
6 reviews 8.5/10 Breakfast
6 reviews 5.6/10 Amenities

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

At Hotel St Moritz Queenstown - MGallery Collection, we offer a range of premium amenities:

Free Wi-Fi in communal areas and high-speed internet for an additional fee
On-site indoor parking for an additional fee
Buffet breakfast for an additional fee
Wheelchair accessible facilities and rooms
Hot tub garden and Fitness Centre
Lombardi Restaurant and Lombardi Bar
Meeting rooms and wedding venues

What dining options are available?

What are the check-in and check-out times?

At Hotel St Moritz Queenstown - MGallery Collection, check-in is available from 02:00 PM and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Hotel St Moritz Queenstown - MGallery Collection regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.