Hotel St Moritz Queenstown - MGallery 5 stars

Name: Hotel St Moritz Queenstown - MGallery
Address: QUEENSTOWN, 9300, NEW ZEALAND
Telephone: (+64)3/4424990
Rating: 4.5

Customer review rating 4.5/5 7,850 reviews

ALLSAFE approved hotel

Best price guarantee

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Hotel St Moritz Queenstown - MGallery

Boutique hotels with personality for a remarkable travel experience

I'm thrilled to welcome you to our place - Queenstown and Hotel St Moritz. Recently refurbished, our look and feel perfectly blends "charming" together with "luxury", in a modern interpretation of alpine chic. Come, make yourself at home.

Ms Jo FINNIGAN, Hotel Manager

Idyllically situated in the heart of Queenstown and with wonderful views overlooking Lake Wakatipu to The Remarkables mountain range, Hotel St Moritz embodies the spirit of its location. Blending understated luxury with warmth, and genuine hospitality, Hotel St Moritz offers a choice of rooms and suites, each handsomely appointed to cleverly blend timeless classics with modern essentials. Hotel St Moritz features Lombardi Restaurant, Bar and Library, a gymnasium, and hot tub garden.

Offering unparalleled views of Lake Wakatipu and The Remarkables mountain ranges, Hotel St Moritz Queenstown is perfectly positioned for sightseeing and adventure. Take a stroll down the Esplanade for spectacular waterfront views, and into the town centre for wine, dining and a spot of shopping. You'll be just a short drive to all four of Queenstown's ski fields and popular attractions including the Shotover Jet.

Hotel extras

Certified ALLSAFE
Beautiful views of Lake Wakatipu and surrounding mountains
An award-winning bar and restaurant with superb alpine views
A hot tub garden, sauna, and gymnasium on site
Meeting and events space boasting panoramic alpine views

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

WIFI/Internet Access
- WIFI at the hotel (Paying)
- WIFI in the communal areas
- WIFI in your room (Paying)
- Optic fiber technology provides the highest possible speed of Internet connection.
ParkingPaying
- Private indoor parking (Paying)
- Valet parking (Paying)
- Well-lit parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Services for children
- Babysitting on request CHARGES APPLY
- Children's Club for 3 to 6 years
100% non-smoking hotel
Languages spoken at the hotel
- Chinese Mandarin
- German
- English
- Spanish
- French
- Italian
- Japanese
- Dutch
- Polish
- Portuguese
- Russian
- Vietnamese
Reception open 24 hours a day
Laundry
- Dry cleaning / Ironing CHARGES APPLY
- Laundromat
Currency exchange
Porter
Concierge

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

Fitness centre
Well-being
- Jacuzzi
- Massage (Nearby)
- Sauna
Services for children
- Babysitting on request CHARGES APPLY
- Children's Club for 3 to 6 years
Skiing
- Ski hire facilities (Nearby)
- Ski rack facilities

2 meeting room(s)
Conventions hotel
Business center with support staff
Copy/print service available

Your safety and well-being is of the utmost importance to us. In accordance with New Zealand's COVID-19 alert level restrictions, we are adhering to Alert Level 2 guidelines including social distancing and service rules in food and beverage outlets. Our hotel has achieved certification under Accor's ALLsafe label to offer the highest standards of safety & hygiene for our staff and guests.

Hotel location

Hotel St Moritz Queenstown - MGallery

10-18 Brunswick Street
PO Box 1116
9300 queenstown
new zealand

Tel: +6434424990

Fax: (+64)3/4424667

Contact email :

Check-in from 14h00

Check out up to 11h00

BRUNSWICK STREET : QUEENSTOWN OConnells Mall

By plane
QUEENSTOWN FRANKTON At 8km / 5 miles
By car
CROMWELL EXIT HIGHWAY 8 At 30km / 18.75 miles

GPS :-45.033963, 168.654742

Our accommodation(s)

Recently refreshed (including new bathrooms), you'll find the décor unmistakably alpine, relaxingly residential & oh so cocooning. All exquisitely stylish rooms feature the iconic Sofitel MyBed, aromatic Molton Brown toiletries & the latest Smart TVs.

Rooms (4)
Suites (5)

ST MORITZ GUEST ROOM, 1 King Size Bed

Max. number of persons: 3
Area: From 36 m² / 388 sq ft

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

ST MORITZ GUEST ROOM, 1 King Size Bed, Garden View

Max. number of persons: 3
Area: From 36 m² / 388 sq ft
Views: Garden View *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Slippers
Coffee/tea making facilities(...)

ST MORITZ GUEST ROOM, 1 King Size Bed, Lake View

Max. number of persons: 3
Area: From 36 m² / 388 sq ft
Views: Mountain view, Bay view *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

ST MORITZ GUEST ROOM, 1 King Size Bed, Lake View with Balcony

Max. number of persons: 3
Area: From 36 m² / 388 sq ft
Views: Panorama view, Mountain view, Bay view *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Rooms

Our restaurants and bars

LOMBARDI RESTAURANT

Type of cuisine: Regional

Attracting locals and house guests alike, you'll find the offering here compelling. From the relaxed and convivial bar, to the brasserie-style dining room, this is a stylish establishment whose views of lake and mountains will leave you enthralled.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:00 - 21:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

LOMBARDI BAR

Lombardi Bar allows you to gaze at Lake Wakatipu and The Remarkables Mountain Range whilst enjoying a refreshing drink. Great for Après ski or after a day's jet boating. They also make a mean cocktail.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 2
Maximum size: 100 m²
Maximum capacity: 90 people
Maximum banquet capacity: 80 people

Find out more

Great Stay (As Always)

John C. Couples - 22/02/2021 Confirmed reviews ALL

Good service/staff.. nice food - appreciated the room room upgrade - my wife enjoyed her complimentary milk bath

Dear John Thank you so much for your generous comments following your recent stay here in Queenstown - I'm thrilled you enjoyed our service particularly and that as a repeat guest we delivered again. My team and I very much look forward to welcoming you back next time you find yourself down our way. Sincerely, Jo Finnigan General Manager

Fabulous Service and Experience

Tamzin Couples - 21/02/2021 Confirmed reviews ALL

We recently stayed for a special birthday celebration in the Apartment Suite which was a fantastic space, with a spacious deck and private spa pool. At all times during out stay everyone was amazing. We can’t wait to come back

Dear Tamzin I very much appreciate your having taken the time to share your experience following your recent stay with us at Hotel St Moritz for your special occasion. It's always a pleasure to deliver a highly valued and memorable stay, and I'll be sure to share your experience with everyone who helped make your stay so special. We very much look forward to welcoming you back again in the not too distant future. Sincerely, Jo Finnigan General Manager

Great location

Michelle R. Couples - 21/02/2021 Confirmed reviews ALL

Friendly staff clean room

Dear Darren, Thank you for the great review of Hotel St Moritz! I'm glad that you enjoyed our location, and the friendliness of our team. I hope to see you again very soon. Sincerely, Jo Finnigan General Manager

Good couple of nights

Craig D. Couples - 21/02/2021 Confirmed reviews ALL

Impeccable service

Steve Couples - 21/02/2021 Confirmed reviews ALL

Lovely welcome beautiful room delicious dinner great sleep wonderful breakfast A staff who strive to make you feel at home and for whom nothing is too much trouble

Sheryl T. Families - 20/02/2021 Confirmed reviews ALL

Handy location to town. Staff very pleasant & helpful. Room clean & comfortable.

Good stay

Chris Couples - 19/02/2021 Confirmed reviews ALL

Over all a very good stay at your Hotel. Only small stuff, bit dated interior furnishings but in good condition . The art work in the room of an animal skeleton was a poor choice and does not reflect the beautiful environment .

Great hotel and centrally located but the hill to the hotel would put a few people off

David L. Couples - 18/02/2021 Confirmed reviews ALL

Covid has been brutal there is no doubt however the staff were amazing, professional and our dinner experience on Valentine’s Day was just awesome The chief and lounge staff went above and beyond to recognise our wedding anniversary. Thank you so much .

Dear David I very much appreciate your having taken the time to share your experience following your recent stay with us at Hotel St Moritz. It's always a pleasure to deliver a highly valued and memorable stay, and I'll be sure to share your experience with my team. My team and I very much look forward to welcoming you back for next year's wedding anniversary (if not sooner)! Sincerely, Jo Finnigan General Manager

Stunning View

Anonymous Couples - 18/02/2021 Confirmed reviews ALL

We had a lovely 4 days at this property with a stunning view of Lake . Very central to shopping and dining but the walk back up the hill was beyond my reach and needed to park the car down the road to avoid this. No problem for someone much younger and fitter than ourselves.

Dear Gail Thank you so much for your generous comments following your recent stay here in Queenstown - I'm thrilled you enjoyed our location particularly, although I'm sorry to read that you had difficulty with the hill. My team and I very much look forward to welcoming you back next time you find yourself down our way, and we'll be sure to find a solution for the hill for you!! Sincerely, Jo Finnigan General Manager

Smells great!

Rmd Friends - 18/02/2021 Confirmed reviews ALL

Organised massages in the room which was a great post-hike experience. Front desk was very helpful with our questions and organising storage for our bags. Happy hour at the bar is a great bonus for the property.

Dear RMD I very much appreciate your comments following your recent stay with us at Hotel St Moritz - congratulations on completing your hike, this part of the world is truly blessed with so many amazing tails! Thank you again for sharing your experience, and I hope your next visit will be as pleasant as this one . Sincerely, Jo Finnigan General Manager

steep hill to hotel otherwise great

B J. W. Couples - 16/02/2021 Confirmed reviews ALL

staff and food wonderful also very clean hotel

Dear B J Thank you so much for your generous comments following your recent stay here in Queenstown - I'm thrilled you enjoyed our staff, food and level of cleanliness! My team and I very much look forward to welcoming you back next time you find yourself down our way. Sincerely, Jo Finnigan General Manager

Excellent and welcoming stay

Ian W. Couples - 16/02/2021 Confirmed reviews ALL

Staff were very helpful and friendly. Room was excellent and had a great sleep. Would not hesitate to stay again or strongly recommend to others.

Dear Ian, Thank you for the great review of Hotel St Moritz! I'm so glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jo Finnigan General Manager

Matt M. Couples - 15/02/2021 Confirmed reviews ALL

Lovely stay. Incredible staff. Little touches that really made the stay exceptional. Complimentary breakfast and a voucher for two complimentary drinks at the bar.

Dear Matt I very much appreciate your having taken the time to share your experience following your recent stay with us at Hotel St Moritz. It's always a pleasure to deliver a highly valued and memorable stay, and I'll be sure to share your experience with my team. We very much look forward to welcoming you back again in the not too distant future. Sincerely, Jo Finnigan General Manager

Excellent service and facilities

Mel M. Couples - 15/02/2021 Confirmed reviews ALL

Loved everything about the hotel, restaurant & other facilities. Wonderful staff!

Dear Nalama Thank you so much for your generous comments following your recent stay here in Queenstown - I'm thrilled you enjoyed engaging with our wonderful staff particularly. My team and I very much look forward to welcoming you back next time you find yourself down our way. Sincerely, Jo Finnigan General Manager

great location. very enjoyable stay

Hamish Couples - 14/02/2021 Confirmed reviews ALL

very easy and enjoyable.

Dear Hamish, I very much appreciate your taking the time to rate your recent stay with us via our Post Stay Survey. I'm absolutely delighted you enjoyed your visit so much. My team and I very much look forward to welcoming you back next time Queenstown's on your itinerary. Sincerely, Jo Finnigan General Manager

Good location with lovely views

Anonymous Couples - 14/02/2021 Confirmed reviews ALL

Friendly and helpful staff, unfortunately our room did have a unhygienic smell which was dispersed once balcony door was opened. I wonder if the bathroom drain was the cause.

Dear Elaine, Dear Elaine, My sincere thanks for your recent stay & for your candid comments to assist with our quality improvement for our guests. I'm so sorry that your stay was impacted by an unpleasant smell! I hope that my maintenance or housekeeping teams were able to assist with at least an investigation whilst you were there? I do look forward to the opportunity to demonstrate our very attentive and genuine service should we be fortunate to have you for a return stay in future. Sincerely, Jo Finnigan General Manager

Enjoyable experience

Greg Couples - 14/02/2021 Confirmed reviews ALL

Lovely room, friendly staff, overall a great stay

Dear Gregory, I very much appreciate your taking the time to rate your recent stay with us via our Post Stay Survey. I'm absolutely delighted you enjoyed your visit so much. My team and I very much look forward to welcoming you back next time Queenstown's on your itinerary. Sincerely, Jo Finnigan General Manager

Great staff

Suzanne Friends - 13/02/2021 Confirmed reviews ALL

Got off to a bumpy start but was rectified by Sophie and in the end just love our stay. So handy to the city and luxurious bed and facilities. Still would have preferred the the menu was regarded as a 'contract' with your customer and any deviations should be advised ie a 'bun' when expecting an 'English muffin'!!!

Dear Suzanne, Thank you for taking the time to tell us about your experience at the Hotel St Moritz Queenstown - MGallery. I'm delighted that we managed to impress you in the end, however, it seems we had a few misses along the way; please allow me to express my apologies for those. You're absolutely right that a bun should never try to be an English Muffin! I do appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jo Finnigan General Manager

Great location, great rooms.

Anonymous Couples - 12/02/2021 Confirmed reviews ALL

Great. Enjoyed the extra space in the alpine suite. Clean and well maintained.

Dear Debra, I very much appreciate your taking the time to rate your recent stay with us via our Post Stay Survey. I'm absolutely delighted you enjoyed your visit so much. My team and I very much look forward to welcoming you back next time Queenstown's on your itinerary. Sincerely, Jo Finnigan General Manager

Great stay

Angie L. Couples - 12/02/2021 Confirmed reviews ALL

we were greeted by Daniel at reception very friendly, made us feel welcomed showed us the different room options to make sure we had a wonderful stay. Also Joaquin took the time to greet us and reiterated if we needed anything just to let him know. On our arrival to our room Sophie had kindly written a note welcoming us and left a lovely and yummy treat for us to enjoy.

Dear Angie Thank you so much for your generous comments specific to some of my gorgeous staff following your recent stay here in Queenstown - I'm thrilled you enjoyed their service particularly. We all very much look forward to welcoming you back next time you find yourself down our way. Sincerely, Jo Finnigan General Manager

Our most recent 20 reviews

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Hotel extras