Novotel Queenstown Lakeside

Novotel Queenstown Lakeside 4 stars

Customer review rating (ALL Rating) 4.5/5 4,696 reviews

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Hotel extras

  • Certified ALLSAFE

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with pay-movies

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
New Zealand

GPS:-45.033729, 168.661759

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden from 6pm daily.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,696 reviews

TripAdvisor Rating  4.0/5  3,898 reviews

Great stay

Customer review rating 4.0/5

Kim Families - Confirmed reviews ALL

It’s always a pleasure to stay at Novotel. It’s clean and well equipped. Location is perfect and that is the main reason we choose to stay at Novotel.

Dear Kim, Thank you for taking the time to share your feedback. Its great to read that you had a wonderful stay with us and we look forward to welcoming you back to the Novotel Lakeside in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

Great location, hotel a tad dated.

Customer review rating 3.0/5

Lauren Couples - Confirmed reviews ALL

Stay was overall pleasant. The room felt a tad dated compared to the images online and lacked Novotels high standard. The location was really great, right by the water and within a 5 minute walk of everything. The staff were lovely.

Great Location, Average Stay

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Overall my stay at Novotel Queenstown Lakeside was adequate, with functioning facilities and a clean room. However, I felt for the price of the room, the majority of the cost was based on the convenient location and not for the quality of the room. Whilst the lobby and shared areas clearly receive refurbishment often, my room felt dated and in need of maintenance, particularly the bathroom. My last stay in Queenstown was in a Frankton-based hotel for half the price with much newer facilities, allowing for recent comparison of a similar sized room.

Well located

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Breakfast was below expectation Cheese display looked unappetising and looking old with brown edges French toast was chewy and compressed Coffee was ok but had to be paid for separately at $5 each

Good location

Customer review rating 2.5/5

Steve Friends - Confirmed reviews ALL

Nice hotel, good staff, good location. Don't like the bag storage being in hotel foyer. Also lost points because the toilet was broken. If you pay a premium price you want a working toilet.

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Other web-users rate our hotel

  • 2,146 reviews 9.1/10 Location
  • 2,139 reviews 6.5/10 Room
  • 2,458 reviews 9.1/10 Service
  • 21 reviews 7.8/10 WiFi
  • 817 reviews 5.9/10 Comfort
  • 630 reviews 7/10 Cleanliness
  • 523 reviews 8/10 Breakfast
  • 467 reviews 4.3/10 Vibe

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