Novotel Queenstown Lakeside 4 stars

Name: Novotel Queenstown Lakeside Hotel | ALL - ALL
Address: Cnr Earl St and Marine Parade, QUEENSTOWN, 9300, New Zealand
Telephone: +6434427750
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 4,752 reviews

Cnr Earl St and Marine Parade, 9300 QUEENSTOWN, New Zealand

Description

Novotel Queenstown Lakeside

Hotel that makes every moment matter

Centrally located on the shores of Lake Wakatipu, treat yourself to 4-star tranquility at Novotel Queenstown Lakeside Hotel. Start your day fresh with a breath of mountain air from your hotel room balcony and a delicious buffet breakfast in the airy restaurant. Your hotel room will be waiting for you after a long day of soaking up Queenstown's natural beauty.

Enjoy Queenstown's natural beauty from your hotel room as you look over the tranquil Lake Wakatipu or venture further out and experience some of the adventure sports Queenstown is known for such as bungee jumping off Kawarau Gorge Suspension bridge. Our hotel is located in the midst of the local fine dining precinct and just 15 minutes from the airport, making it the ideal base for your Queenstown adventure holiday.

Hotel extras

Certified ALLSAFE
Steps away from bars restaurants & shopping
WiFi, work space, LCD TV with pay-movies
Contemporary dining, fresh local produce
Bright, flexible space for effective events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
New Zealand

GPS:-45.033729, 168.661759

Telephone +64 3 442 7750

+64 3 442 7469

Highway exit
Helipad/aerodrome

STATE HIGHWAY 6

Highway exit

Access: 1 km / 0.62 mi 1 min drive

SKYLINE GONDOLA

Helipad/aerodrome

Access: 2 km / 1.24 mi 10 min walk / 5 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

In summary

On site

Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

Near the property

Car park

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden from 6pm daily.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Room

Standard Room with Two Double Beds

4 persons
26 m² / 279 sq ft

Bedding 2 x Double beds

Room

Standard room with One Queen Bed and Special Access Bathroom

2 persons
26 m² / 279 sq ft

Bedding 1 x Queen size beds
Views: Garden View
Accessible room

Room

Standard Room with one Kingsize Bed

2 persons
26 m² / 279 sq ft

Bedding 1 x King size beds
Accessible room

Room

Standard Room with Two Double Beds, Alpine view

4 persons
26 m² / 279 sq ft

Bedding 2 x Double beds
Views: Mountain view

Room

Standard Room with One King Bed, Alpine view

2 persons
26 m² / 279 sq ft

Bedding 1 x King size beds
Views: Mountain view

Room

Lakeside Room with Two Double Beds

4 persons
26 m² / 279 sq ft

Bedding 2 x Double beds
Views: Lake View

Room

Lakeside Room with one Kingsize Bed

2 persons
26 m² / 279 sq ft

Bedding 1 x King size beds
Views: Lake View

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Our guest reviews

Anonymous Families - 1/28/2023 Confirmed reviews ALL

We had a good stay the hotel is well located in the centre of town and the staff were very friendly

Dear Brian, Thank you for taking the time to share your feedback. Its great to read that you had a wonderful stay with us and our friendly team to made sure that you were well looked after. We hope to welcome you back to the Novotel Lakeside in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

We’ll located

Anonymous Couples - 1/28/2023 Confirmed reviews ALL

Worn out room and dreadfully sad hallways.

Dear Barbara, Thank you for taking the time to tell us about your experience at the Novotel Queenstown Lakeside. I am sorry that you found some aspects of your stay unsatisfactory. While we accept that the hotel is ageing (as with any building) the team continue to give their best efforts in maintaining and caring for our hotel and guest rooms to ensure all is kept to an acceptable standard. I'm sorry that on this occasion your experience didn't match your expectations. We are in talks with owners currently around works to enhance the look and feel of the rooms, as well as aesthetics of the public spaces and food and beverage outlets. This is something that we are hoping to get across the line in the coming months. We hope to welcome you back to the Novotel Lakeside in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

Great check in lovely room convenient location

Anonymous Couples - 1/28/2023 Confirmed reviews ALL

The check in with Vanessa was fantastic she was efficient friendly and very welcoming. The valet car service was so good after a long journey. Breakfast was again helpful and friendly staff.

Dear Susan, Thank you for taking the time to share your feedback. Its great to read that you had a wonderful stay with us and Vanessa made sure that you were well looked after. We hope to welcome you back to the Novotel Lakeside in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

Perfect location.

Anonymous Friends - 1/27/2023 Confirmed reviews ALL

Friendly staff

Dear Denise, Thank you for taking the time to share your feedback. Its great to read that you had a wonderful stay with us and our friendly team made sure that you were well looked after. We hope to welcome you back to the Novotel Lakeside in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

Nice location. However, staff seem to be quite unorganised.

Farhana H. Families - 1/27/2023 Confirmed reviews ALL

Booked for 4 nights for 3 people. Most items we received such as towels, warm shoes for 2 pple. Hand basin was blocked, very dusty. Bin in the bathroom had no plastic bag when serviced. Soap dispensers were not replaced. Staff at elements foe breakfast said barista coffees r included in our breakfast. Staff received our order but forgot to make our beverages. Had to go n remind them. Beverage came late and cold. While, checking out was asked to pay for the beverages.. very poor service.

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