Novotel Queenstown Lakeside 4 stars

Customer review rating (ALL Rating) 4.3/5 2,785 reviews

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Novotel Queenstown Lakeside - Image 1
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Cnr Earl St and Marine Parade, 9300 QUEENSTOWN, New Zealand

Description

Hotel extras

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with streaming

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

Our accommodation(s)

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Hotel location

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
New Zealand

GPS:-45.033729, 168.661759

Telephone
Fax +64 3 442 7469

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden. Breakfast from 6am and dinner from 5pm daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,785 reviews

TripAdvisor Rating  4.2/5  4,026 reviews

Customer review rating 5.0/5

Aparporn M. Families - Confirmed reviews ALL

Happy

เรียน คุณอภาภรณ์ ม่วงมณี ขอขอบคุณสำหรับความคิดเห็นที่ดีเกี่ยวกับการเข้าพักที่ Novotel Queenstown Lakeside ของท่าน เรารู้สึกยินดีที่ท่านพอใจกับที่ตั้งและการบริการของพนักงานของเรา ทีมงานของเรามุ่งมั่นที่จะมอบประสบการณ์ที่ดีที่สุดให้กับผู้เข้าพัก และเราหวังว่าจะได้ต้อนรับท่านกลับมาอีกในอนาคตอันใกล้ ทีมงานบริการลูกค้า Novotel Queenstown Lakeside

Customer review rating 4.0/5

Matthew M. Couples - Confirmed reviews ALL

Fantastic and v. helpful welcome from Jack - staff have been great and the bed was super comfortable. Loved the view from our room.

Dear Mattew Thank you for taking the time to share your feedback. We’re very pleased to hear that Jack made you feel welcome on arrival and that the rest of our team helped create a positive experience throughout your stay. It’s great to know you found the bed comfortable and enjoyed the view from your room. If there is ever anything we can assist with during a future visit, please feel free to let our front desk team know so we can help right away. We hope to welcome you back again soon. Sincerely, Guest Relations Team Novotel Queenstown Lakeside

Customer review rating 4.5/5

Dennis P. Couples - Confirmed reviews ALL

We like this hotel because of the location . In addition the housekeeping is of a good standard and the restaurant serves good quality meals

Dear Dennis P., Thank you for your kind words regarding your recent stay at Novotel Queenstown Lakeside. We are thrilled to hear that you appreciated our prime location, the high standards of our housekeeping, and the quality of meals served in our restaurant. Your feedback is invaluable to us as we strive to provide an exceptional experience for all our guests. Best regards, Guest Relations Team Novotel Queenstown Lakeside

Customer review rating 5.0/5

Gerilyn K. Families - Confirmed reviews ALL

Great location , good breakfast & friendly staff

Dear Gerilyn K., Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our great location, breakfast offerings, and the friendliness of our staff. Your kind words are greatly appreciated and motivate us to continue providing excellent service to our guests. We look forward to welcoming you back to Novotel Queenstown Lakeside in the future. Guest Relations Team Novotel Queenstown Lakeside

Customer review rating 4.0/5

Tania T. Friends - Confirmed reviews ALL

Spent 5 nights here exploring Queenstown and surrounds. The location couldn’t have been more perfect and the rooms were comfortable and clean. Bathroom was a little dated but served its purpose.

Dear Tania Thank you for sharing your feedback. We’re pleased to hear that our location made a great base for exploring Queenstown and that you found your room comfortable and clean during your five-night stay. We appreciate your note regarding the bathroom. Your comments are helpful as we continue looking at ways to enhance the guest experience. If there is ever anything we can assist with during a stay, please feel free to let our front desk team know so we can help right away. We hope to welcome you back on your next visit to Queenstown. Sincerely, Guest Relations Team Novotel Queenstown Lakeside

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Other web-users rate our hotel

  • 2,060 reviews 9.3/10 Location
  • 1,900 reviews 6.1/10 Room
  • 1,850 reviews 8.5/10 Service
  • 22 reviews 6.8/10 WiFi
  • 730 reviews 5.5/10 Comfort
  • 568 reviews 3.8/10 Vibe
  • 552 reviews 5.1/10 Amenities
  • 516 reviews 6.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.