Novotel Queenstown Lakeside Hotel 4 stars

Customer review rating 4.4/5 15,101 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Queenstown Lakeside
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+ 27 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Certified ALLSAFE

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with pay-movies

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • QUEENSTOWN AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LaundryPaying
  • Currency exchange
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • GolfPaying
  • Outdoor tennis court (Nearby)Paying
  • Bicycles rental (Nearby)Paying
  • SkiingPaying
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Copy/print service available
Information message

Hotel location

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300
queenstown
new zealand

Tel: +6434427750

Fax: (+64)3/4427469

Check-in from 14h00

Check out up to 11h00

  • QUEENSTOWN CITY CENTER :  AIRPORT TO CITY

  • By plane

    QUEENSTOWN AIRPORT At 10km / 6.21 miles - Shuttle paying

  • By helicopter

    SKYLINE GONDOLA At 2km / 1.24 miles

  • By car

    STATE HIGHWAY 6 At 1km / 0.62 miles

GPS :-45.033729, 168.661759

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with Two Double Beds

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard room with One Queen Bed and Special Access Bathroom

Accessible room
  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with one Kingsize Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with Two Double Beds, Alpine view

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with One King Bed, Alpine view

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Lakeside Room with Two Double Beds

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Views: Lake View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Lakeside Room with one Kingsize Bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Lake View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

ELEMENTS

Type of cuisine: International

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden from 6pm daily.

Menu (PDF)

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ELEMENTS LOUNGE

Non contractual photo

With a relaxed and spacious setting, views of the town, lake and rose garden with ample natural light during the day Elements Lounge is the perfect spot for coffee, lunch or sunset cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 60

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 25 people

Find out more

Our guest reviews for
Novotel Queenstown Lakeside

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

15,101 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,815 reviews

Great location and room

Customer review rating 4.4/5

Julie Solo - 23/11/2020 Confirmed reviews ALL

No complains. Wonderful experience

Dear Julie, We very much appreciate your comments regarding your stay at the Novotel Lakeside. Great to read you had a wonderful stay with us and we hope to welcome you back to the Novotel soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Well located

Customer review rating 4.4/5

Susan Couples - 23/11/2020 Confirmed reviews ALL

Very good

Dear Susan, We very much appreciate your comments regarding your stay at the Novotel Queenstown Lakeside. It is always a pleasure to receive positive feedback, especially about our staff/service/location. Thank you for sharing your experience, and we hope to welcome you back in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

Well located

Customer review rating 4.4/5

Russ Friends - 23/11/2020 Confirmed reviews ALL

Good stay

Dear Russ, Thank you for taking the time to share your feedback. Great to read that you enjoyed your stay with us especially our very central location. We look forward to welcoming you back to the Novotel soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Great location, great service

Customer review rating 4.4/5

Jessie M. Couples - 22/11/2020 Confirmed reviews ALL

My partner and I got engaged the day we checked in and the staff were so lovely and delivered a complimentary bottle of bubbles to say congratulations. No job was too big for the team and they made us feel very welcome

Dear Jessie, We very much appreciate your comments regarding your stay at the Novotel Lakeside. We are delighted we were part of a very special day for you- congratulations once again! Thank you for taking the time to share your feedback and we look forward to welcoming you back to the Novotel in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

Perfect location, clean and comfortable

Customer review rating 4.4/5

Anonymous Friends - 22/11/2020 Confirmed reviews ALL

3 night stay with group of friends. Great overall experience

Dear Will, We very appreciate your comments regarding your stay at the Novotel Lakeside. Great to read that you enjoyed your stay with us and we hope to welcome you back in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

Great Location

Customer review rating 4.4/5

Annette Couples - 22/11/2020 Confirmed reviews ALL

Exceptionally friendly & helpful staff

Dear Annette, Thank you for taking the time to share your feedback. Great to read that you had a wonderful stay with us and our friendly staff made sure you were well looked after. We look forward to welcoming you back to the Novotel in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

Well located , with no parking

Customer review rating 4.4/5

Masi Families - 22/11/2020 Confirmed reviews ALL

Prior to our booking we didn’t know that Novotel has no parking till we did check in. However the overall stay was well.

Dear Masiullah, Thank you for taking the time to share your feedback. Great to read that you had a wonderful stay with us. At the Novotel we have 2 parking options, valet car parking at the Hotel and when that is full we offer tokens at a near by carpark at the same price. I do apologise if this was not explained to you upon arrival at the Hotel. Thank you again for your feedback and we hope to welcome you back to the Novotel soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Great location. Comfortable bed and pillows

Customer review rating 4.4/5

Jessie F. Business - 22/11/2020 Confirmed reviews ALL

Great location. Very close to the lake. Beds and pillows very comfortable. Although bathroom could do with updating and the shower is over the bath, with a very high step to get up into.

Dear Jessie, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay with us and found our pillows and bed comfortable. Thank you for your feedback regarding your breakfast I have passed your comments over to our Food and Beverage Manager. We hope to welcome you back to the Novotel Lakeside soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Lovely service, friendly staff

Customer review rating 4.4/5

Ewan T. Couples - 22/11/2020 Confirmed reviews ALL

Great stay lovely meal. But disappointed with parking, as we couldn't park there

Dear Ewan, Thank you for taking the time to share your feedback. Great to read that you had a wonderful stay with us and our friendly staff made you feel welcome. We hope to welcome you back to the Novotel soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Great weekend escape

Customer review rating 4.4/5

Contessa A. L. Families - 22/11/2020 Confirmed reviews ALL

Great service in every aspect of the hotel.

Dear Lio, We very much appreciate your comments regarding your stay at the Novotel Lakeside. Great to read you had a wonderful stay with us and we hope to welcome you back to the Novotel soon. Warm Regards, Ashleigh Judd Guest Relations Manager

The room its self was lovely and clean, well presented as always

Customer review rating 4.4/5

Amanda W. Business - 22/11/2020 Confirmed reviews ALL

Staff as always were lovely. I was in a moon boot, staff member at breakfast was able to assist me to be able to access the lift. Fresh and clean as always in the room. Room service dinner, fast and hot.

Dear Amanda, We very much appreciate your comments regarding your stay at the Novotel Lakeside. I am delighted to read you had a wonderful stay with us and our amazing team made sure you were well looked after. I wish you a speedy recovery. Thank you for taking the time to share your feedback and I hope to welcome you back to the Novotel in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

Well located. Friendly helpful staff.

Customer review rating 4.4/5

Susan W. Families - 22/11/2020 Confirmed reviews ALL

My son is a paraplegic my daughter has a 3 month baby. The hotel was accessible and conveniently located to everything, the staff were friendly and helpful. The rooms clean.

Dear Susan, We very much appreciate your comments regarding your stay at the Novotel lakeside. I am delighted to read that you and your family had a wonderful stay with us! We hope to welcome you back to the Novotel in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

Located

Customer review rating 4.4/5

Alison S. Friends - 22/11/2020 Confirmed reviews ALL

Great location

Dear Alison, Thank you for taking the time to share your feedback. Great to read that you had a wonderful stay with us and enjoyed our very central location. We look forward to welcoming you back to the Novotel in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

your staff were great

Customer review rating 4.4/5

William C. Families - 21/11/2020 Confirmed reviews ALL

very enjoyable

Dear William, We very much appreciate your comments regarding your stay at the Novotel Lakeside. I am delighted to read that you had a wonderful stay with us and our friendly staff made you feel welcome. Thank you for taking the time to share your feedback, and we hope to welcome you back to the Novotel soon. Warm Regards, Ashleigh Judd Guest Relations Manager
Customer review rating 4.4/5

C W. Couples - 21/11/2020 Confirmed reviews ALL

A very relaxing stay. We felt the hotel is looking very tired and in need of a refurbishment.

Dear Carol, Thank you for taking the time to share your feedback. Great to read that you had a wonderful stay with us and a relaxing time in Queenstown. We are currently in the planning stages of a major refurbishment- which is very exciting. Thank you again for sharing your review and we hope to welcome you back to the Novotel soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Well located.

Customer review rating 4.4/5

P R. C. Business - 21/11/2020 Confirmed reviews ALL

No problems at all, however the old girl is due for a big refurb birthday!!

Well Located

Customer review rating 4.4/5

Kevin R. Couples - 21/11/2020 Confirmed reviews ALL

Very pleasent

Dear Kevin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Amazing Stay

Customer review rating 4.4/5

Alexandra V. D. B. Couples - 21/11/2020 Confirmed reviews ALL

The stay was amazing. Highly recommended. Perfect location, room was great, staff were the best!

Dear Alexandra, We very much appreciate your comments regarding your stay at the Novotel Lakeside. I am delighted to read that you had a wonderful stay with us and our friendly staff made sure you were well looked after. Thank you for taking the time to share your feedback and we hope to welcome you back to the Novotel soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Nice place to stay and not far to walk to lake etc

Customer review rating 4.4/5

Janice Friends - 21/11/2020 Confirmed reviews ALL

Always enjoy staying at the novotel the staff are helpful and very pleasant.

Dear Janice, Thank you for taking the time to share your feedback. Great to read that you enjoyed your stay with us and we hope to welcome you back to the Novotel Lakeside soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Good stay

Customer review rating 4.4/5

Linda W. E. Couples - 21/11/2020 Confirmed reviews ALL

Very pleasant as we have found on previous stays

Dear Linda, Thank you for taking the time to share your feedback. I am delighted to read that you had another great stay with us and we hope to welcome you back to the Novotel soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Our most recent 20 reviews

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