Novotel Queenstown Lakeside 4 stars

Name: Novotel Queenstown Lakeside Hotel | ALL - ALL
Address: Cnr Earl St and Marine Parade, QUEENSTOWN, 9300, NZ
Telephone: +6434427750
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 2,951 reviews

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Cnr Earl St and Marine Parade, 9300 QUEENSTOWN, New Zealand

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Novotel Queenstown Lakeside

Hotel that makes every moment matter

Centrally located on the shores of Lake Whakatipu, treat yourself to 4-star tranquility at Novotel Queenstown Lakeside Hotel. Start your day fresh with a breath of mountain air from your hotel room balcony and a delicious buffet breakfast in the airy restaurant. Your hotel room will be waiting for you after a long day of soaking up all that Queenstown has to offer.

Whether you're here to explore the majestic mountains, enjoy the thrill of adventure activities, or simply relax by the serene shores of Lake Whakatipu. Our dedicated team is committed to making your stay is as memorable as the scenery. We look forward to welcoming you and hope your time with us in Queenstown is fantastic.

Welcome to Novotel Queenstown Lakeside in beautiful Queenstown, New Zealand!
We are thrilled to have you join us in this stunning destination known for its breath taking landscapes, outdoor adventures, and warm Kiwi hospitality.

Annika Worth, Hotel Management

Hotel extras

Steps away from bars restaurants & shopping
WiFi, work space, LCD TV with streaming
Contemporary dining, fresh local produce
Bright, flexible space for effective events

Our accommodation(s)

Room

Standard Room with Two Double Beds

4 pers. max
26 m² / 279 sq ft

Bedding 2 x Double bed(s)

See availabilities

Room

Standard room with One Queen Bed and Special Access Bathroom

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s)
Views: Garden View
Accessible room

See availabilities

Room

Standard Room with one Kingsize Bed

2 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Standard Room with Two Double Beds, Alpine view

4 pers. max
26 m² / 279 sq ft

Bedding 2 x Double bed(s)
Views: Mountain view

See availabilities

Room

Standard Room with One King Bed, Alpine view

2 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)
Views: Mountain view

See availabilities

Room

Lakeside Room with Two Double Beds

4 pers. max
26 m² / 279 sq ft

Bedding 2 x Double bed(s)

See availabilities

Room

Lakeside Room with one Kingsize Bed

2 pers. max
26 m² / 279 sq ft

Bedding 1 x King size bed(s)

See availabilities

Apartment

One Bedroom Lakeside Apartment

2 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Standard room with One Queen Bed and Special Access Bathroom

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s)
Views: Garden View
Accessible room

See availabilities

Hotel location

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
New Zealand

GPS:-45.033729, 168.661759

+64 3 442 7750

+64 3 442 7469

Highway exit
Helipad/aerodrome

STATE HIGHWAY 6

Highway exit

Access: 1 km / 0.62 mi 1 min drive

SKYLINE GONDOLA

Helipad/aerodrome

Access: 2 km / 1.24 mi 10 min walk / 5 min drive

QUEENSTOWN FUN CENTRE

Sports centre

Access: 100 m / 0.06 mi 10 min walk

QUEENSTOWN GARDENS

Botanical gardens

Access: 100 m / 0.06 mi 1 min walk

QUEENSTOWN

Entertainment/theatre district

Access: 100 m / 0.06 mi 1 min walk

UNDERWATER

Aquarium

Access: 1 km / 0.62 mi

SKY ALPINE

Casino

Access: 1 km / 0.62 mi 5 min walk

SKYLINE GONDOLA

Amusement park

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

MEMORIAL HALL

Opera/symphony/concert hall

Access: 1 km / 0.62 mi 5 min walk

EMBASSY THEATRE

Cinema district

Access: 1 km / 0.62 mi 5 min walk

WILLIAMS COTTAGE

Historic monument

Access: 1 km / 0.62 mi 2 min walk

WHARF CASINO

Casino

Access: 2 km / 1.24 mi 10 min walk

SHOT OVER JET

Amusement park

Access: 6 km / 3.73 mi 15 min drive

LKES DISTRICT MUSEUM

Museums

Access: 20 km / 12.43 mi 20 min drive

CORONET SKI FIELD

Ski area

Access: 20 km / 12.43 mi 30 min drive

THE REMARKABLES

Ski area

Access: 25 km / 15.54 mi 45 min drive

CADRONA

Ski area

Access: 100 km / 62.14 mi 1 hrs 10 min drive

WAKATIPU

Lake

Access: 100 m / 0.06 mi 1 min walk

QUEENSTOWN

Shopping district

Access: 100 m / 0.06 mi 1 min walk

QUEENSTOWN MALL

Shopping centre/mall

Access: 1 km / 0.62 mi 5 min walk

FRANKTON

Shopping district

Access: 10 km / 6.21 mi 15 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden. Breakfast from 6am and dinner from 5pm daily.

ELEMENTS LOUNGE

With a relaxed and spacious setting, views of the town, lake and rose garden with ample natural light during the day Elements Lounge is the perfect spot for coffee, lunch or sunset cocktails.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 60 m² / 645.834 sq ft
Maximum seats capacity: 50
Maximum capacity for banquets: 40

Find out more

Weddings

Non contractual photo

Celebrate your special day with Novotel Queenstown. Ideal for smaller weddings. We can assist in organising your special day and make Novotel your base for your wedding party located in the heart of Queenstown next to the lake.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5 2,951 reviews

Steve P. Couples - 8/7/2026 Confirmed reviews ALL

Dear Steve, Thank you for your wonderful feedback. We're delighted to hear that you enjoyed our excellent central location, quiet atmosphere, and breakfast buffet. We also appreciate your honest comments regarding the condition of the hotel, and your feedback is valuable as we continue working towards improvements. Thank you again for sharing your experience. We look forward to welcoming you back to Novotel Queenstown Lakeside in the future. Warm regards, Vinish Vijayan Guest Relations Team Novotel Queenstown Lakeside

Jose R. Solo - 8/7/2026 Confirmed reviews ALL

Dear Jose, Thank you for your amazing feedback. We're delighted to hear that you had such a great time during your 8-day trip to Queenstown and that Novotel Queenstown Lakeside was a comfortable home base for your stay. It was a pleasure having you with us, and we truly appreciate you choosing to stay with us. We look forward to welcoming you back to Queenstown for another wonderful visit. Warm regards, Vinish Vijayan Guest Relations Team Novotel Queenstown Lakeside

Andrew M. Couples - 8/7/2026 Confirmed reviews ALL

Dear Andrew, Thank you for your wonderful feedback. We're delighted to hear that you enjoyed our perfect location and found it easy to explore Queenstown from the hotel. It's also great to know that our friendly and helpful team made a positive impression during your stay. We truly appreciate your kind words and look forward to welcoming you back to Novotel Queenstown Lakeside for another enjoyable stay. Warm regards, Vinish Vijayan Guest Relations Team Novotel Queenstown Lakeside

Nils M. Business - 8/7/2026 Confirmed reviews ALL

Dear Nils, Thank you for taking the time to share your honest feedback. We're pleased to hear that you found our team kind and welcoming. However, we're sorry that several aspects of your stay did not meet your expectations, particularly regarding booking flexibility, invoicing, parking, and the availability of our spa facilities. We understand how frustrating it can be when travel plans change unexpectedly, and we apologize for any inconvenience you experienced. Your comments have been shared with the relevant teams for review and improvement. Should you wish to discuss your experience further, please feel free to contact me directly at vi… I would be more than happy to assist. Thank you again for your valuable feedback. We hope to have the opportunity to provide you with a better experience in the future. Warm regards, Vinish Vijayan Guest Relations Team Novotel Queenstown Lakeside

Winghan T. Families - 8/7/2026 Confirmed reviews ALL

Dear Winghan, Thank you for your wonderful feedback. We're delighted to hear that you enjoyed our superb location, close to the lake and shopping area. It's also great to know that you enjoyed our buffet breakfast. We truly appreciate your kind words and look forward to welcoming you back to Novotel Queenstown Lakeside for another enjoyable stay. Warm regards, Vinish Vijayan Guest Relations Team Novotel Queenstown Lakeside

Web-users rating

Other web-users rate our hotel

1,960 reviews 9.1/10 Location
1,891 reviews 5.6/10 Room
1,740 reviews 8.1/10 Service
27 reviews 4.3/10 WiFi
754 reviews 5.1/10 Comfort
579 reviews 3.2/10 Vibe
529 reviews 8.2/10 Breakfast
523 reviews 6/10 Cleanliness

366 reviews 9/10 Location
382 reviews 5.2/10 Room
387 reviews 8.1/10 Service
6 reviews 2.4/10 WiFi
132 reviews 4.4/10 Comfort
116 reviews 8.5/10 Breakfast
114 reviews 6.1/10 Cleanliness
102 reviews 2.6/10 Vibe

373 reviews 9.2/10 Location
422 reviews 6.1/10 Room
421 reviews 8.6/10 Service
7 reviews 3/10 WiFi
165 reviews 5.5/10 Comfort
118 reviews 6.9/10 Cleanliness
110 reviews 3.4/10 Vibe
105 reviews 8.4/10 Breakfast

56 reviews 9.2/10 Location
78 reviews 6.5/10 Room
79 reviews 8.5/10 Service
24 reviews 5.3/10 Comfort
22 reviews 2.7/10 Vibe
17 reviews 8.4/10 Breakfast
17 reviews 5.3/10 Amenities
17 reviews 5.2/10 Value

39 reviews 9/10 Location
57 reviews 5/10 Room
58 reviews 8.3/10 Service
20 reviews 4.9/10 Comfort
19 reviews 4.6/10 Amenities
19 reviews 2.7/10 Vibe
14 reviews 5.9/10 Cleanliness
12 reviews 4.2/10 Value

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

Novotel Queenstown Lakeside offers high speed Wi-Fi and valet parking for an additional fee. Our amenities include a breakfast buffet, air conditioning, LCD TVs with casting, and wheelchair accessibility. Guests can also enjoy a Spa pool, the In Balance Gym, Elements Restaurant, Elements Lounge, concierge services, laundry facilities, a meeting room, and wedding venues. Pets are not allowed.

What dining options are available?

What are the check-in and check-out times?

At Novotel Queenstown Lakeside, check-in is from 2:00 pm and check-out is until 11:00 am. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 pm.

Are there any special offers or discounts available?

Yes, Novotel Queenstown Lakeside regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.