Novotel Queenstown Lakeside Hotel 4 stars

Name: Novotel Queenstown Lakeside
Address: QUEENSTOWN, 9300, NEW ZEALAND
Telephone: (+64)3/4427750
Rating: 4.4

Customer review rating 4.4/5 15,101 reviews

ALLSAFE approved hotel

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+ 27 Services

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Novotel Queenstown Lakeside Hotel

Hotel that makes every moment matter

The team at Novotel Queenstown Lakeside are here to make your visit positively memorable. With the perfect location, friendly staff and uncomplicated service you can relax and enjoy the beauty of the region - whatever the season. We are here for you.

Mr Jim MOORE, Hotel Manager

Centrally located on the shores of Lake Wakatipu, treat yourself to 4-star tranquillity at Novotel Queenstown Lakeside. Start your day fresh with a breath of mountain air on your balcony and a delicious buffet breakfast in the airy restaurant. Your welcoming room awaits you to soak up Queenstown's natural beauty at the end of a great day at Novotel.

Located on the shores of Lake Wakatipu in the midst of the local fine dining precinct, and just 15-minutes from the airport, Novotel Queenstown Lakeside is the ideal base for your Queenstown adventure Holiday. A short drive from a local golf course and Coronet Peak ski resort, as well as popular attractions such as the Shotover Jet and Skyline Luge, the best of New Zealand's favourite holiday destination are within easy reach in an idyllic waterfront location.

Hotel extras

Certified ALLSAFE
Steps away from bars restaurants & shopping
WiFi, work space, LCD TV with pay-movies
Contemporary dining, fresh local produce
Bright, flexible space for effective events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel (Paying)
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room (Paying)
- WIFI access (Paying)
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
ParkingPaying
- Private enclosed outdoor parking (Paying)
- Public indoor parking (Paying) (Nearby)
- Valet parking (Paying)
- Well-lit parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Babysitting on request
100% non-smoking hotel
Air Conditioning
QUEENSTOWN AIRPORTPaying
Languages spoken at the hotel
- Chinese Mandarin
- German
- English
- Spanish
- French
- Japanese
- Portuguese
Reception open 24 hours a day
LaundryPaying
- Dry cleaning / Ironing (Paying)
- Laundromat (Paying)
Currency exchange
Porter
Concierge

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

Fitness centre
Jacuzzi
Babysitting on request
GolfPaying
- Golf course 18 holes (Paying) (Nearby)
- Golf course 9 holes (Paying) (Nearby)
- Golf practice facilities (Paying) (Nearby)
- Golf lessons (Paying) (Nearby)
Outdoor tennis court (Nearby)Paying
Bicycles rental (Nearby)Paying
SkiingPaying
- Ski hire facilities (Paying) (Nearby)
- Ski rack facilities (Paying) (Nearby)

1 meeting room(s)
Conventions hotel
Copy/print service available

Your health & safety is our absolute priority. In accordance with the Accor ALLSafe programme, all team members have gone through comprehensive safety and hygiene training, we have modified our sequence of service to allow for additional social distancing throughout the hotel, strengthened room cleaning protocols and extra disinfection of high touch areas, provide sanitiser throughout public areas of the hotel and also have 24 hour access to medical professionals in partnership with AXA.

Hotel location

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300
queenstown
new zealand

Tel: +6434427750

Fax: (+64)3/4427469

Contact email :

Check-in from 14h00

Check out up to 11h00

QUEENSTOWN CITY CENTER : AIRPORT TO CITY

By plane
QUEENSTOWN AIRPORT At 10km / 6.21 miles - Shuttle paying
By helicopter
SKYLINE GONDOLA At 2km / 1.24 miles
By car
STATE HIGHWAY 6 At 1km / 0.62 miles

GPS :-45.033729, 168.661759

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with Two Double Beds

Max. number of persons: 4
Area: From 26 m² / 280 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products
Direct dial telephone

Standard room with One Queen Bed and Special Access Bathroom

Accessible room

Max. number of persons: 2
Area: From 26 m² / 280 sq ft
Views: Garden View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products
Direct dial telephone

Standard Room with one Kingsize Bed

Accessible room

Max. number of persons: 2
Area: From 26 m² / 280 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products
Direct dial telephone

Standard Room with Two Double Beds, Alpine view

Max. number of persons: 4
Area: From 26 m² / 280 sq ft
Views: Mountain view *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products
Direct dial telephone

Standard Room with One King Bed, Alpine view

Max. number of persons: 2
Area: From 26 m² / 280 sq ft
Views: Mountain view *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products
Direct dial telephone

Lakeside Room with Two Double Beds

Max. number of persons: 4
Area: From 26 m² / 280 sq ft
Views: Lake View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products
Direct dial telephone

Lakeside Room with one Kingsize Bed

Max. number of persons: 2
Area: From 26 m² / 280 sq ft
Views: Lake View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products
Direct dial telephone

Rooms

Our restaurants and bars

ELEMENTS

Type of cuisine: International

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden from 6pm daily.

Dinner

18:00 - 21:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

ELEMENTS LOUNGE

With a relaxed and spacious setting, views of the town, lake and rose garden with ample natural light during the day Elements Lounge is the perfect spot for coffee, lunch or sunset cocktails.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 60 m²
Maximum capacity: 50 people
Maximum banquet capacity: 25 people

Find out more

Great location and room

Julie Solo - 23/11/2020 Confirmed reviews ALL

No complains. Wonderful experience

Dear Julie, We very much appreciate your comments regarding your stay at the Novotel Lakeside. Great to read you had a wonderful stay with us and we hope to welcome you back to the Novotel soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Well located

Susan Couples - 23/11/2020 Confirmed reviews ALL

Very good

Dear Susan, We very much appreciate your comments regarding your stay at the Novotel Queenstown Lakeside. It is always a pleasure to receive positive feedback, especially about our staff/service/location. Thank you for sharing your experience, and we hope to welcome you back in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

Well located

Russ Friends - 23/11/2020 Confirmed reviews ALL

Good stay

Dear Russ, Thank you for taking the time to share your feedback. Great to read that you enjoyed your stay with us especially our very central location. We look forward to welcoming you back to the Novotel soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Great location, great service

Jessie M. Couples - 22/11/2020 Confirmed reviews ALL

My partner and I got engaged the day we checked in and the staff were so lovely and delivered a complimentary bottle of bubbles to say congratulations. No job was too big for the team and they made us feel very welcome

Dear Jessie, We very much appreciate your comments regarding your stay at the Novotel Lakeside. We are delighted we were part of a very special day for you- congratulations once again! Thank you for taking the time to share your feedback and we look forward to welcoming you back to the Novotel in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

Perfect location, clean and comfortable

Anonymous Friends - 22/11/2020 Confirmed reviews ALL

3 night stay with group of friends. Great overall experience

Dear Will, We very appreciate your comments regarding your stay at the Novotel Lakeside. Great to read that you enjoyed your stay with us and we hope to welcome you back in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

Great Location

Annette Couples - 22/11/2020 Confirmed reviews ALL

Exceptionally friendly & helpful staff

Dear Annette, Thank you for taking the time to share your feedback. Great to read that you had a wonderful stay with us and our friendly staff made sure you were well looked after. We look forward to welcoming you back to the Novotel in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

Well located , with no parking

Masi Families - 22/11/2020 Confirmed reviews ALL

Prior to our booking we didn’t know that Novotel has no parking till we did check in. However the overall stay was well.

Dear Masiullah, Thank you for taking the time to share your feedback. Great to read that you had a wonderful stay with us. At the Novotel we have 2 parking options, valet car parking at the Hotel and when that is full we offer tokens at a near by carpark at the same price. I do apologise if this was not explained to you upon arrival at the Hotel. Thank you again for your feedback and we hope to welcome you back to the Novotel soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Great location. Comfortable bed and pillows

Jessie F. Business - 22/11/2020 Confirmed reviews ALL

Great location. Very close to the lake. Beds and pillows very comfortable. Although bathroom could do with updating and the shower is over the bath, with a very high step to get up into.

Dear Jessie, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay with us and found our pillows and bed comfortable. Thank you for your feedback regarding your breakfast I have passed your comments over to our Food and Beverage Manager. We hope to welcome you back to the Novotel Lakeside soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Lovely service, friendly staff

Ewan T. Couples - 22/11/2020 Confirmed reviews ALL

Great stay lovely meal. But disappointed with parking, as we couldn't park there

Dear Ewan, Thank you for taking the time to share your feedback. Great to read that you had a wonderful stay with us and our friendly staff made you feel welcome. We hope to welcome you back to the Novotel soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Great weekend escape

Contessa A. L. Families - 22/11/2020 Confirmed reviews ALL

Great service in every aspect of the hotel.

Dear Lio, We very much appreciate your comments regarding your stay at the Novotel Lakeside. Great to read you had a wonderful stay with us and we hope to welcome you back to the Novotel soon. Warm Regards, Ashleigh Judd Guest Relations Manager

The room its self was lovely and clean, well presented as always

Amanda W. Business - 22/11/2020 Confirmed reviews ALL

Staff as always were lovely. I was in a moon boot, staff member at breakfast was able to assist me to be able to access the lift. Fresh and clean as always in the room. Room service dinner, fast and hot.

Dear Amanda, We very much appreciate your comments regarding your stay at the Novotel Lakeside. I am delighted to read you had a wonderful stay with us and our amazing team made sure you were well looked after. I wish you a speedy recovery. Thank you for taking the time to share your feedback and I hope to welcome you back to the Novotel in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

Well located. Friendly helpful staff.

Susan W. Families - 22/11/2020 Confirmed reviews ALL

My son is a paraplegic my daughter has a 3 month baby. The hotel was accessible and conveniently located to everything, the staff were friendly and helpful. The rooms clean.

Dear Susan, We very much appreciate your comments regarding your stay at the Novotel lakeside. I am delighted to read that you and your family had a wonderful stay with us! We hope to welcome you back to the Novotel in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

Located

Alison S. Friends - 22/11/2020 Confirmed reviews ALL

Great location

Dear Alison, Thank you for taking the time to share your feedback. Great to read that you had a wonderful stay with us and enjoyed our very central location. We look forward to welcoming you back to the Novotel in the near future. Warm Regards, Ashleigh Judd Guest Relations Manager

your staff were great

William C. Families - 21/11/2020 Confirmed reviews ALL

very enjoyable

Dear William, We very much appreciate your comments regarding your stay at the Novotel Lakeside. I am delighted to read that you had a wonderful stay with us and our friendly staff made you feel welcome. Thank you for taking the time to share your feedback, and we hope to welcome you back to the Novotel soon. Warm Regards, Ashleigh Judd Guest Relations Manager

C W. Couples - 21/11/2020 Confirmed reviews ALL

A very relaxing stay. We felt the hotel is looking very tired and in need of a refurbishment.

Dear Carol, Thank you for taking the time to share your feedback. Great to read that you had a wonderful stay with us and a relaxing time in Queenstown. We are currently in the planning stages of a major refurbishment- which is very exciting. Thank you again for sharing your review and we hope to welcome you back to the Novotel soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Well located.

P R. C. Business - 21/11/2020 Confirmed reviews ALL

No problems at all, however the old girl is due for a big refurb birthday!!

Well Located

Kevin R. Couples - 21/11/2020 Confirmed reviews ALL

Very pleasent

Dear Kevin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and hope to see you again very soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Amazing Stay

Alexandra V. D. B. Couples - 21/11/2020 Confirmed reviews ALL

The stay was amazing. Highly recommended. Perfect location, room was great, staff were the best!

Dear Alexandra, We very much appreciate your comments regarding your stay at the Novotel Lakeside. I am delighted to read that you had a wonderful stay with us and our friendly staff made sure you were well looked after. Thank you for taking the time to share your feedback and we hope to welcome you back to the Novotel soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Nice place to stay and not far to walk to lake etc

Janice Friends - 21/11/2020 Confirmed reviews ALL

Always enjoy staying at the novotel the staff are helpful and very pleasant.

Dear Janice, Thank you for taking the time to share your feedback. Great to read that you enjoyed your stay with us and we hope to welcome you back to the Novotel Lakeside soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Good stay

Linda W. E. Couples - 21/11/2020 Confirmed reviews ALL

Very pleasant as we have found on previous stays

Dear Linda, Thank you for taking the time to share your feedback. I am delighted to read that you had another great stay with us and we hope to welcome you back to the Novotel soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Our most recent 20 reviews

In partnership with TripAdvisor

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Hotel extras