Novotel Queenstown Lakeside 4 stars

Customer review rating (ALL Rating) 4.3/5 2,980 reviews

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Novotel Queenstown Lakeside - Image 1
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Cnr Earl St and Marine Parade, 9300 QUEENSTOWN, New Zealand

Description

Hotel extras

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with streaming

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

Our accommodation(s)

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Hotel location

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300 QUEENSTOWN
New Zealand

GPS:-45.033729, 168.661759

Telephone
Fax +64 3 442 7469

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELEMENTS

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden. Breakfast from 6am and dinner from 5pm daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,980 reviews

Customer review rating 5.0/5

Ryan F. Solo - Confirmed reviews ALL

In a great location in Queenstown, high quality specification and friendly staff.

Dear Ryan Thank you for your wonderful review. We are so pleased to hear you enjoyed our excellent location and found the hotel to a high standard. It is also lovely to know our team made a positive impression during your stay. We hope to welcome you back again soon. Sincerely, Tristan Shepherd Guest Relations Team Novotel Queenstown Lakeside.

Customer review rating 4.0/5

Andrea K. D. Couples - Confirmed reviews ALL

Great staff, a young guy called Long who was bottom floor on the bar especially impressed us, he told us he was doing an internship. What a lovely young man, with really good skills

Dear Andrea Thank you for your lovely review. We are so pleased to hear you enjoyed our fabulous location and that our team made a positive impression during your stay. It is wonderful to know that Long provided such great service at the bar. We will be sure to pass along your kind words to him, and we are glad his enthusiasm and professionalism stood out. We hope to welcome you back again soon. Sincerely, Tristan Shepherd Guest Relations Team Novotel Queenstown Lakeside.

Customer review rating 5.0/5

Ah C. T. Friends - Confirmed reviews ALL

It is well located and easy to move around in the town. Comfortable stay.

Dear Ah C. T., Thank you for taking the time to share your lovely feedback regarding your recent stay at Novotel Queenstown Lakeside. We are pleased to hear that you enjoyed our beautiful lakeside location and found it convenient for exploring the town. It’s also wonderful to know that you had a comfortable stay with us. Your kind words are truly appreciated, and we will be sure to share them with our team. We look forward to welcoming you back again for another enjoyable stay in Queenstown. Warm regards, Vinish Vijayan Guest Relations Team Novotel Queenstown Lakeside

Customer review rating 4.5/5

Bronwyn B. Solo - Confirmed reviews ALL

I enjoyed my stay at the Novotel over two separate nights. Reception and bar staff were very friendly and helpful. The room was very nice and you can’t beat the location. Breakfast was very good too. I didn’t have a car so no problems with parking. I would definitely stay there again.

Dear Bronwyn, Thank you so much for your wonderful feedback. We are delighted to hear that you enjoyed your stay with us across both visits. It’s great to know that our reception and bar teams were friendly and helpful, and that you found your room comfortable. We’re also pleased that you enjoyed our breakfast and our unbeatable location. Your kind words and recommendation truly mean a lot to us. We look forward to welcoming you back to Novotel Queenstown Lakeside for another enjoyable stay. Warm regards, Vinish Vijayan Guest Relations Team Novotel Queenstown Lakeside

Customer review rating 4.0/5

Margaret G. Couples - Confirmed reviews ALL

Great staff. Great location. Rooms need updating.

Dear Margaret, Thank you for your kind feedback. We are delighted to hear that you enjoyed our great location and found our team to be welcoming and helpful. We also appreciate your comments regarding the rooms. We understand that some areas would benefit from updating, and your feedback is valuable as we continue to review and improve our facilities. We truly appreciate your support and hope to welcome you back to Novotel Queenstown Lakeside again soon. Warm regards, Vinish Vijayan Guest Relations Team Novotel Queenstown Lakeside

Other web-users rate our hotel

  • 2,008 reviews 9.1/10 Location
  • 1,884 reviews 6/10 Room
  • 1,829 reviews 8.3/10 Service
  • 23 reviews 5.8/10 WiFi
  • 740 reviews 5.6/10 Comfort
  • 559 reviews 3.7/10 Vibe
  • 515 reviews 8.4/10 Breakfast
  • 504 reviews 6.5/10 Cleanliness

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