Novotel Queenstown Lakeside 4 stars

Customer review rating (ALL Rating) 4.3/5 4,340 reviews

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ALLSAFE approved hotel

Hotel extras

  • Certified ALLSAFE

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with pay-movies

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
New Zealand

GPS:-45.033729, 168.661759

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park


For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden from 6pm daily.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,340 reviews

TripAdvisor Rating  4.0/5  3,957 reviews

Certificate of excellence 2023

So central

TripAdvisor rating 4.0/5

dashq TripAdvisor review

The room was comfortable and the room service was very good. Always had a hot shower and the warm towel racks were great. My husband now wants one! The position is spot on and so central - we loved being able to walk everywhere. Breakfast was good and the staff were very helpful. The scrambled eggs were horrible. The cooks need to taste what they are cooking. We booked the jacuzzi but we got busy and forgot about it! We used the valet parking and the service was great. It was a little expensive but made our life easy and can't fault it in any way.

I am always known and expected and everything works smoothly

Customer review rating 5.0/5

John D. Friends - Confirmed reviews ALL

i have been to this hotel around 120 times in thirty years. I have been to many others also, locally and all over the world. For the last fifteen years I always go to Novotel. Of course staff know me personally which is nice, but I also know the building standard and staff standard will be consistently outstanding. I do get a bit of a shock when I see the rate up over $500 a night, but I accept that this is Queenstown.

Excellent 5 day stay, everything right on doorstep!

Customer review rating 5.0/5

Thea Couples - Confirmed reviews ALL

Very friendly customer service, nice clean units and comfy beds, good valet parking, the Element restaurant food was delicious, loved happy hour .

Location great

Customer review rating 4.5/5

Bronwyn K. Couples - Confirmed reviews ALL

Staff were lovely friendly very happy My daughter recommended it was fabulous

Great location and staff

TripAdvisor rating 4.0/5

Sally M Couples - TripAdvisor review

Great location and lovely staff who are incredibly helpful during your stay. Rooms are good and they have a gym and Hot tub which are great. Parking is easy for dropping luggage off and the Novotel subsidise parking at a nearby car park (one street away). The only watch out is communications pre your stay and post your stay (if needed) are slow

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Other web-users rate our hotel

  • 2,248 reviews 9.4/10 Location
  • 2,306 reviews 5.9/10 Room
  • 2,306 reviews 8.9/10 Service
  • 28 reviews 4.7/10 WiFi
  • 866 reviews 5.3/10 Comfort
  • 731 reviews 5.8/10 Cleanliness
  • 604 reviews 7.6/10 Breakfast
  • 597 reviews 4.5/10 Amenities

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