Sofitel Lyon Bellecour 5 stars

Customer review rating (ALL Rating) 4.4/5 2,793 reviews

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Sofitel Lyon Bellecour - Image 1
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20, quai Gailleton, 69002 LYON, France

Description

Hotel extras

  • Gastronomic restaurant: Les 3 Dômes, a panoramic view and local products

  • Panoramic buffet breakfast

  • Clés d'Or concierge at your service

  • Biologique Recherche treatments and Deep Nature massages

  • In the downtown area in Lyon's Presqu'île district

Our accommodation(s)

Hotel location

Sofitel Lyon Bellecour

20, quai Gailleton
69002 LYON
France

GPS:45.754188, 4.834351

Telephone
Fax +33 4 72 41 20 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LES 3 DOMES

We are delighted to welcome you to Les 3 Dômes!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,793 reviews

TripAdvisor Rating  4.1/5  2,758 reviews

Great Sofitel bed and river view. Very old n dated though..

TripAdvisor rating 4.0/5

freys7890 TripAdvisor review

Stayed 3 days in suite room and standard room. I have never seen a sofitel like this one. The room is very old, the carpet old and brown, and the rooms are dark. That said, the river view from our room was lovely, and that was the highlight for me. The bed was also a proper Sofitel bed, soft topper, supportive mattress, soft comfy sheets. I didn’t sleep well the first night, partly because we checked in late and the room felt old and dark, but I slept very well the following nights. The lobby area is nice and new. The staffs are helpful. Had christmas dinner at les 3 domes, food was ok, i was expecting better as i heard it used to be a michelin restaurant. Breakfast was ok, too many people for too little restaurant. Love the restaurant view. Went to the lounge at night and the view is nicer than that in the restaurant. I searched the reviews and saw that they have renovated rooms, but i asked and the reception said there were none as the hotel are waiting for renovation. it will be a very good Sofitel when it is renovated.

Customer review rating 3.5/5

Tom T. Solo - Confirmed reviews ALL

Hotel was chosen since I’m an Accor member and the location is quite good. The breakfast is great with nice views over the city. The staff was friendly. However, the hotel is a building from the 1970s I believe, and I don’t think it’s been renovated since. The rooms are old and tired.

Dear Mr. T., Thank you for taking the time to share your feedback on your recent stay with us. We are delighted to hear that you enjoyed our prime location, the friendliness of our staff and the beautiful view while enjoying breakfast. However, we regret that the décor of your room did not meet your expectations. Please rest assured that your comments have been carefully noted, as we are committed to enhancing our guests’ experiences. We look forward to welcoming you back and providing a stay that meets all your expectations. Sincerely, Claire Quality Manager

Customer review rating 5.0/5

Said D. Solo - Confirmed reviews ALL

Excellent

Cher Monsieur D., Nous vous remercions chaleureusement pour votre retour très positif à la suite de votre récente venue au Sofitel Lyon Bellecour. Nous sommes ravis que vous ayez passé un moment entièrement satisfaisant et nous espérons vous accueillir de nouveau à l’occasion d’un prochain séjour tout aussi agréable. Nous vous souhaitons de très joyeuses fêtes de fin d’année. Bien cordialement, Elfie Assistante Responsable Qualité

Customer review rating 4.0/5

Anne O. B. Families - Confirmed reviews ALL

Spacious and comfortable rooms, but style a bit old fashioned and need refurbishment. Great breakfast and breakfast room with a wonderful view of Lyon. The bar is cosy and also with a beautiful view of Lyon. Very friendly and professional staff overall.

Dear Madam O. B., Thank you very much for taking the time to share your impressions regarding your recent stay at Sofitel Lyon Bellecour. We are delighted you enjoyed our prime location for exploring the beautiful city of Lyon. It is always a pleasure to know our rooms provided you with convenience and comfort. However, we are truly sorry to hear that the decoration and layout did not meet your expectations. Please rest assured that have taken good note of your observation and will include it in our enhancements process promptly. We are thrilled you enjoyed the quality of our breakfast as well as the intimate atmosphere of our bar both highlighted by the breathtaking view they offer on the Rhône River. We are especially pleased to hear that our team members were able to play their part by providing you with a thoughtful and considerate service throughout your stay, and we will be sure to share your kind words with them. We look forward to welcoming you back soon and we wish you a wonderful holiday season. Sincerely, Elfie Quality Manager Assistant

Customer review rating 5.0/5

Scott T. Families - Confirmed reviews ALL

An overnight stay after a 4 day skiing break before flying home. A really warm reception and welcome and the hotel is beautiful in a perfect location.

Dear Mister T., We sincerely thank you for your wonderful feedback following your recent stay at Sofitel Lyon Bellecour. It is a true pleasure to know you enjoyed our central location during your stopover. We are thrilled that our team members were able to play their part in your complete satisfaction by providing you with attentive and efficient service throughout your stay. We will make sure to share your kind words with our whole team. We would be absolutely delighted to welcome you back soon for a longer stay. Sincerely, Elfie Quality Manager Assistant

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Other web-users rate our hotel

  • 669 reviews 9.5/10 Location
  • 1,370 reviews 6.5/10 Room
  • 1,644 reviews 9.2/10 Service
  • 11 reviews 2.8/10 WiFi
  • 578 reviews 4.6/10 Vibe
  • 504 reviews 6.9/10 Comfort
  • 497 reviews 8.5/10 Food
  • 424 reviews 8.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.