Mercure Phuket Patong Journeyhub

Hotel for travellers looking for local and authentic experiences

Nestled above Patong, we blend genuine hospitality with relaxed island comfort. Unwind at our rooftop infinity pool with panoramic mountain views and sunset cocktails while enjoying easy access to beach, nightlife, shopping, and local attractions. Pet-friendly and Green Key certified, the hotel also offers a complimentary beach shuttle three times daily. Your perfect base for exploring Phuket.

Our accommodation(s)

Room

Classic Room, 1 Double Bed

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Classic Room, 2 Single Beds

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Twin bed(s)

See availabilities

Room

Superior Room, Mountain View, 1 Double Bed

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s)
Views: Mountain view

See availabilities

Room

Superior room, Mountain View, 2 Single beds

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Twin bed(s)
Views: Mountain view

See availabilities

Room

Privilege Corner Room, 1 Double Bed

3 pers. max
33 m² / 355 sq ft

Bedding 1 x Double bed(s)

See availabilities

Suite

Two-Bedroom Suite with One Double and Two Single Bed

6 pers. max
78 m² / 839 sq ft

Bedding 1 x Double bed(s) and 1 x Twin bed(s)

See availabilities

Hotel location

Mercure Phuket Patong Journeyhub

240 8 Phangmuangsai Kor Road, Patong Kathu
83150 PHUKET
Thailand

GPS:7.90167, 98.30508

+66 76 627 999

+6600000000000

RASSADA PIER

Ferries

Access: 15.4 km / 9.57 mi 1 hrs 39 min walk / 39 min drive

Shuttle

Additional charge

Shuttle on call

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property
Room service

THE CLOVE KITCHEN & BAR

All day international restaurant

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 3.7/5 219 reviews

Tulyada C. Couples - 5/30/2026 Confirmed reviews ALL

All Thai staff were extremely helpful and friendly. Excellent service throughout our stay.

Dear Ms. Tulyada C., Thank you for your kind review and for choosing to stay with us. We are delighted to learn that our team helped make your stay a pleasant one. Your compliments regarding the helpfulness and friendliness of our staff mean a great deal to us, as we are committed to delivering genuine hospitality and personalized service to every guest. It is always encouraging to receive such positive feedback, and we will be pleased to share your comments with our colleagues. Recognition from our guests is the greatest reward for their dedication and hard work. We sincerely appreciate your support and look forward to welcoming you back for another memorable stay in Phuket. Yours sincerely, Jiranan C. Asistant Front Office Manager Mercure Phuket Patong Journeyhub

Ajay R. Families - 5/28/2026 Confirmed reviews ALL

Clean rooms, courteous staff. Overall a very comfortable stay.

Dear Mr. Ajay R., Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you enjoyed a comfortable stay and that our clean rooms and attentive service contributed positively to your experience. Your recognition of our team's hospitality is especially appreciated, as we strive to provide every guest with a warm and memorable stay. It is always encouraging to receive such positive feedback, and we will be sure to share your kind comments with our colleagues. They will be pleased to know that their efforts helped make your visit enjoyable. Thank you once again for your valuable feedback. We look forward to welcoming you back on your next visit to Phuket. Yours sincerely, Jiranan C. Asistant Front Office Manager Mercure Phuket Patong Journeyhub

Wei Z. Families - 5/28/2026 Confirmed reviews ALL

I checked into Rooms 610 and 613 late on the 25th. Neither the front desk nor the restaurant staff clearly informed us that breakfast was only included for one room. After my family finished dining, we were suddenly charged 350 Thai Baht for the meal in Room 610. This fee was not mentioned during check-out on the same day. It was only brought up when I re-checked into Rooms 502 and 510 on the 27th. The hotel has poor communication and chaotic billing procedures, and I refuse to accept this unreasonable charge. I will not use the complimentary breakfast during my stay until check-out on the 29th to offset the above fee.

Dear Mr. Wei Z., Thank you for taking the time to share your feedback with us. We are pleased to know that you found our room facilities satisfactory and felt that the hotel offered good value for money. Your positive comments are greatly appreciated. At the same time, we sincerely apologize for the confusion and frustration regarding the breakfast entitlement and the related charge during your stay. We also apologize for the inconvenience caused by the delayed clarification of the charge and any inconsistency in the billing process. This is certainly not the level of service we aim to provide. Your feedback has been shared with the relevant departments to review our communication procedures and ensure that room benefits and charges are explained more clearly to guests in the future. We truly value your comments, as they help us identify areas where we can improve. We appreciate your understanding and thank you for choosing to stay with us. We hope to have the opportunity to welcome you back and provide you with a smoother and more enjoyable experience in the future. Yours sincerely, Jiranan C. Asistant Front Office Manager Mercure Phuket Patong Journeyhub

Abhishek B. Friends - 5/22/2026 Confirmed reviews ALL

Acs weren't working don't believe the pictures..it's a shitty hotel Ibis is better for which is the lowest category

Dear Mr. Abhishek B., Thank you very much for taking the time to share your detailed feedback regarding your recent stay with us. I am truly sorry to learn that your experience did not meet expectations, particularly regarding the air-conditioning performance, room condition, and overall comfort. Please accept my sincere apologies for the inconvenience and disappointment caused during your stay. This is certainly not aligned with the standards of quality and hospitality we strive to deliver. Your comments have been taken very seriously and have been personally reviewed with our management team and relevant department heads. Immediate attention is being given to the areas highlighted, with a strong focus on enhancing room maintenance procedures, preventive checks, and overall quality control to ensure a more consistent guest experience. At the same time, I am pleased to note your positive comments regarding the breakfast experience and our team service. It is always encouraging for our team to receive such recognition. We truly value your feedback as it plays an important role in helping us improve our services and facilities. While we regret that we did not fully meet your expectations on this occasion, your comments will contribute to our ongoing improvement efforts. Thank you once again for taking the time to share your experience with us. Yours sincerely, Pasinee S. General Manager Mercure Phuket Patong Journeyhub

Miriam M. D. Solo - 5/19/2026 Confirmed reviews ALL

Staff very pleasant. Food and drinks good. Loved the rooftop area.

Dear Ms. Miriam M. D., Thank you very much for sharing such a lovely review of your recent stay with us. We are truly happy to hear that you had a comfortable, peaceful, and clean stay, and that you enjoyed the friendliness of our team, the food and drinks, and especially the rooftop area. Your kind words mean a lot to us and will be shared with the team as encouragement. It is also wonderful to know that you were satisfied with all aspects of your stay and that you would highly recommend us. Thank you once again for your support. We look forward to welcoming you back for another great stay in the future Yours sincerely, Sunan Sr. Front Office Manager Mercure Phuket Patong Journeyhub