Novotel Jakarta Pulo Mas 4 stars

Customer review rating (ALL Rating) 4.3/5 173 reviews

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Description

Hotel extras

  • Strategic location in East Jakarta, close to malls, government offices, hospitals, and sports

  • Easy public transport access, including Halim Airport, Jatinegara Train Station, and bus stop.

  • Eco-smart concept with water recycling, VRF air conditioning, and solar power.

  • High-tech business hub, including a grand ballroom with videotron and 15 meeting spaces.

  • Soaring above East Jakarta with serene bird's-eye city views from every spacious room.

Our accommodation(s)

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Room 1

Hotel location

Novotel Jakarta Pulo Mas

Jalan Pulomas Selatan No 31, Kayu Putih, Kecamatan Pulo Gadung
13210 JAKARTA
Indonesia

GPS:-6.18615, 106.87654

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

FOOD EXCHANGE

Perched on the 28th floor, Food Exchange is a social dining hub with extensive views of the city. Enjoy international buffets, a la carte dishes, and live cooking at open kitchens for breakfast, lunch, or dinner in a spacious, welcoming setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  173 reviews

Customer review rating 5.0/5

Sarah S. Families - Confirmed reviews ALL

Dear Mrs. Sarah S., Greetings from Novotel Jakarta Pulomas! Thank you very much for your wonderful review and kind appreciation. We are delighted to know that you enjoyed our service and the beautiful room view during your stay with us. We are also pleased to hear that Saskia from our Front Office team was able to assist you during your check-in and provide a pleasant experience. Your recognition means a lot to her and to our entire team. We truly appreciate your support and look forward to welcoming you back to Novotel Pulomas for another enjoyable stay. Sincerely, Stephanie Mahardita Guest Experience Manager

Customer review rating 5.0/5

Hardian H. Business - Confirmed reviews ALL

Dear Mr. Hardian H., Greetings From Novotel Jakarta Pulomas! Thank you very much for your kind review. We are delighted to hear that you enjoyed your stay with us and found our hotel new, comfortable, and pleasant. Your positive feedback means a lot to our team and motivates us to continue providing a welcoming and enjoyable experience for every guest. We look forward to welcoming you back to Novotel Pulomas for another pleasant stay. Sincerely, Stephanie Mahardita Guest Experience Manager

Customer review rating 4.5/5

Dedy R. Couples - Confirmed reviews ALL

Dear Mr. Dedy R., Warm greetings from Novotel Jakarta Pulomas! Thank you for taking the time to share your experience with us. We are delighted to know that you enjoyed the comfort of your room and the beautiful view during your stay. Your kind feedback is truly appreciated and serves as great motivation for our team to continue delivering the highest level of service. We look forward to welcoming you back in the near future and hope to provide you with an even more enjoyable stay. Kind regards, Stephanie Mahardita Guest Experience Manager

Customer review rating 5.0/5

Mohammad S. A. H. Business - Confirmed reviews ALL

Dear Mr, Mohammad S. A. H., Greetings from Novotel Jakarta Pulomas! Thank you for staying with us during your visit to Jakarta and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service, hotel ambience and facilities were really makes us happy, your feedback will be shared to the entire team to ensure the good service will remain in the future. Bacause in Novotel Jakarta Pulomas we strive to provide and excellent services to all our guests. We all here are looking forward to welcoming you back at Novotel Jakarta Pulomas hopefully at the soonest time. Our best regards, Yohanes Molan Front Office Manager

Customer review rating 3.0/5

Susan Y. H. Business - Confirmed reviews ALL

Dear Ms. Susan Y. H., Greetings from Novotel Jakarta Pulomas! Thank you for staying with us during your special day celebration and taking the time to share with us your experience. Please accept of deepest apology for the inconvenience caused during your stay. It is indeed understandable that we wish for everything to run well on your stay and it must be very troublesome that things like these occurred. However please be rest assured that we are taking serious measure on this matter to ensure that such thing will not occur in the future. We will definitely share your review to the entire team for our future improvement as we strive to make a better experience the next time you stay at our hotel. Therefore, we wish to have another chance to serve you back at Novotel Jakarta Pulomas. Our best regards, Yohanes Molan Front Office Manager

Other web-users rate our hotel

  • 38 reviews 6.9/10 Location
  • 138 reviews 8.7/10 Room
  • 129 reviews 7/10 Service
  • 90 reviews 9.4/10 Vibe
  • 90 reviews 7.9/10 Amenities
  • 65 reviews 8.9/10 Cleanliness
  • 46 reviews 7.7/10 Breakfast
  • 20 reviews 7.2/10 Value

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