Pullman Phuket Karon Beach Resort 5 stars

Customer review rating (ALL Rating) 4.4/5 496 reviews

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Pullman Phuket Karon Beach Resort - Image 1
Pullman Phuket Karon Beach Resort - Image 2
Pullman Phuket Karon Beach Resort - Image 3
Pullman Phuket Karon Beach Resort - Image 4
333 PATAK ROAD, Karon Beach, Muang Phuket, 83100 PHUKET, Thailand

Description

Hotel extras

  • Modern spacious rooms with extra large comfortable beds

  • Across the beautiful Karon beach and 05 Mins walk to Kata Beach

  • Access to 05 Outdoor Swimming Pool & Kids water slides

  • Exclusive access to Panaroma Lounge with Mermezing sunsets & cocktails for suites

  • Dine in 08 stylish restaurants which features a delectable menu of Asian & Global favorites

Our accommodation(s)

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Hotel location

Pullman Phuket Karon Beach Resort

333 PATAK ROAD, Karon Beach, Muang Phuket
83100 PHUKET
Thailand

GPS:7.83851, 98.29925

Telephone
Fax +66 76 396 136

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  496 reviews

Great Stay

Customer review rating 5.0/5

Jatin S. Families - Confirmed reviews ALL

All staff was quite polite, helped us in every way to make our vacation memorable. Special Thanks for Christian for the hospitality. We will visit again for sure. Thanks

Dear Jatin S., Thank you for your kind words! We’re so happy to hear that you had a memorable vacation with us. It’s wonderful to know that our team, especially Christian, made a positive impact on your stay with their hospitality. We’ll be sure to pass on your appreciation to him. We can’t wait to welcome you back for another fantastic visit. Thank you again for choosing us, and we look forward to seeing you in the future! Warm regards, Ajay Sampige General Manager

Location was alright, service not exactly impressive

Customer review rating 3.0/5

Alva L. Solo - Confirmed reviews ALL

It was okish stay, i would expect a better experience as it is Pullman. In general the staff was helpful, room was clean. and it is next to the Karon Beach, 5 minutes' walk to the nearby night markets. I arrived around 3:30 pm, yet i had to wait for more than half an hour before my room was ready The basin and bath tub was not functioning well; and usually i would expect some soap or bathing essence-whatever that may go well with the idea of having a bathtub TV was not working so well, no TV programs nor that i can do streaming

Dear XIAOYUAN L., Thank you for sharing your feedback. We're glad to hear that you found our location convenient and that our team was helpful during your stay. It's also great to know that your room was clean and that you enjoyed the proximity to Karon Beach and the nearby night markets. However, I sincerely apologize for the issues you encountered with the room, and I understand how these inconveniences affected your experience. The delay in room readiness, as well as the issues with the basin, bathtub, and TV, are certainly not the level of service we aim to provide. We will be addressing these concerns with our maintenance team to ensure everything is in proper working order moving forward. Additionally, I regret that we did not meet your expectations with the in-room amenities, such as soap and bathing products. We will review our standards to ensure that all rooms are fully stocked with the necessary items for a comfortable stay. Your feedback is incredibly valuable to us as we continue to improve the guest experience, and I hope you will give us the opportunity to welcome you back for a more seamless stay in the future. Warm regards, Ajay Sampige General Manager

Customer review rating 3.5/5

Tony Couples - Confirmed reviews ALL

Overall hotel location is good, also biggest in town with good environment. One incident happened during I stay is, cleaning team made mistake, another require service while team opened our door and check stuff, which makes me had privacy concerns, called front desk, female lobby manager starting from A letter called to explain but I did not think that was enough , and claiming if you ever stopping by lobby, find to and say hi and what. For a 5 star, this service and address concern is not enough

Dear Yuanchao X., Thank you for sharing your feedback. We’re pleased to hear that you enjoyed our location and the overall environment of the hotel. However, I sincerely apologize for the incident you described with the cleaning team and the privacy concerns you experienced. I completely understand how unsettling it must have been for you, and I regret that we did not handle the situation to your satisfaction. Your privacy is a top priority for us, and it’s clear that we fell short in this instance. I understand your concerns regarding the response from our team, and I’m truly sorry that it did not meet the level of service expected from a five-star property. I will be addressing this matter with the relevant departments to ensure we handle such situations with greater care and professionalism in the future. Thank you again for bringing this to our attention, and I hope we have the opportunity to welcome you back and provide a much improved experience. Your comfort and satisfaction are very important to us, and we’ll work hard to ensure this does not happen again. Warm regards, Ajay Sampige General Manager

Fantastic hotel perfect location

Customer review rating 5.0/5

Jacqui A. Families - Confirmed reviews ALL

We had to move from another hotel due to it being renovated and our family not knowing we searched for a hotel that is family friendly! We weren't disappointed at all!! This hotel had everything we needed, was less expensive than where we were, and it didn't disappoint! 5 pools, beautiful food and breakfast, lunches and dinner and the service was 100/10!

Dear JACQUELINE MARY LIZA A., Thank you so much for your fantastic review! We’re thrilled to hear that you and your family found the perfect experience with us after your change of plans. It's wonderful to know that our facilities, including the five pools and dining options, met all your needs and exceeded your expectations. We are especially grateful for your kind words about our service — it’s always our goal to provide the best possible experience for our guests, and we’re so glad we were able to deliver that for you and your family. We hope to have the pleasure of welcoming you back for another memorable stay soon, and thank you again for choosing us. Warm regards, Ajay Sampige General Manager

Good facilities, well located.

Customer review rating 4.5/5

Fernando C. Couples - Confirmed reviews ALL

The people are great, simpathy and kindness.

Dear FERNANDO JORGE GUERRA C., Thank you for your kind words! We’re so glad to hear that you enjoyed our facilities and the great location of the hotel. Most importantly, it’s wonderful to know that our team’s friendliness and kindness made such a positive impression on you. We truly appreciate your feedback and look forward to welcoming you back for another excellent stay. Warm regards, Ajay Sampige General Manager

Other web-users rate our hotel

  • 1,088 reviews 8.5/10 Location
  • 1,493 reviews 6.6/10 Room
  • 1,560 reviews 7.6/10 Service
  • 21 reviews 6.5/10 WiFi
  • 998 reviews 6.8/10 Amenities
  • 972 reviews 5.2/10 Vibe
  • 719 reviews 7.6/10 Breakfast
  • 431 reviews 6.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.