Mercure Tokyo Haneda Airport 4 stars

Customer review rating (ALL Rating) 4.8/5 6,580 reviews

Mercure Tokyo Haneda Airport - Image 1
Mercure Tokyo Haneda Airport - Image 2
Mercure Tokyo Haneda Airport - Image 3
Mercure Tokyo Haneda Airport - Image 4

Description

Hotel extras

  • Easy access from Haneda Airport, Tokyo's gateway, by car or train

  • Direct train access to Shinagawa and Yokohama in just 20 minutes

  • Comprehensive facilities including a restaurant, bar, and 24-hour fitness center

  • Complimentary scheduled shuttle bus service to and from Haneda Airport

  • Breakfast buffet available from 6:00 AM, featuring vegetarian and gluten-free options

Our accommodation(s)

Book this hotel
Room 1

Comfortable and relaxing room with a design inspired by travel. Superior room features a king bed, bathtub, free wifi. Accommodates up to 2 guests.

  • Views:

    City View

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 24 m² / 258 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View

Comfortable and relaxing room with a design inspired by travel. Superior room features 2 single beds, shower booth, free wifi. Accommodates up to 2 guests.

  • Views:

    City View

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Travel-inspired room with a king bed and shower booth. Includes a complimentary minibar, Privilege Cafe access, and free Wi-Fi. Accommodates up to 2 adults and 1 child aged 12 and under sharing existing bedding.

  • Views:

    City View

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Travel-inspired room with a king bed and bathtub. Includes a complimentary minibar, Privilege Cafe access, and free Wi-Fi. Accommodates up to 2 adults and 1 child aged 12 and under sharing existing bedding.

  • Views:

    City View

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Travel-inspired room with 2 single beds and shower booth. Includes a complimentary minibar, Privilege Cafe access, and free Wi-Fi. Accommodates up to 2 adults and 1 child aged 12 and under sharing existing bedding.

  • Views:

    City View

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Hotel location

Mercure Tokyo Haneda Airport

1-2-11, Haneda, Ohta-ku
144-0043 TOKYO
Japan

GPS:35.55196, 139.74326

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • HND
  • TOKYO INTL AIRPORT

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 363 rooms
  • 4 rooms for people with reduced mobility
  • 19 connecting rooms
  • 363 non-smoking rooms
  • 11 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Japanese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Pets

Pets not allowed

Catering

One Restaurant

Breakfast

  • Buffet Additional charge

Well-being

Gym

  • On site

Sports and leisure

Gym

  • On site
  • On site
  • Outdoor parking
  • Private
  • 30 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.29 m / 7.55 ft
  • Parking pricing: 8.52 € 1500 JPY Per day

Services & equipment

  • Intercom

Security

  • Video surveillance in parking
  • Controled access parking

Accessibility

  • Accessible parking

Brasserie s'envoler

Relax and enjoy comforting meals with a taste of Tokyo in our restaurant, where traditional Ochaya teahouse influences meet a contemporary setting. Featuring local favourites, familiar international dishes, and vegan and gluten-free options.

Cooking style
European
Capacity
178
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

Relax and enjoy comforting meals with a taste of Tokyo in our restaurant, where traditional Ochaya teahouse influences meet a contemporary setting. Featuring local favourites, familiar international dishes, and vegan and gluten-free options.

Open 24 hrs. Complimentary for hotel guests only (16+). No pool. Fitness center with cardio machines, multi-gym, free weights, dumbbells, yoga equipment and benches. Free towels and water. No lockers or restroom. No rental wear, shoes, or earphones.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  6,580 reviews

Customer review rating 4.0/5

Sandra M. B. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Mark K. B. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Gary C. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Bryan A. W. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Yi Y. Y. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Mark K. B. Couples - Confirmed reviews ALL

We stayed in a Mercure in Budapest and liked it so much we decided to stay in a Mercure in Tokyo and it did not disappoint! The style of the hotel is nice, rooms are comfortable and spacious, and the breakfast buffet is magnificent! I highly recommend you give them a try.

Customer review rating 5.0/5

Gary C. Couples - Confirmed reviews ALL

Terrific staff

Customer review rating 5.0/5

Bryan A. W. Couples - Confirmed reviews ALL

We enjoyed 3 nights here at the end of a 10 day trip around Tohoku

Customer review rating 4.5/5

Yi Y. Y. Families - Confirmed reviews ALL

All are excellent, if only the shuttle bus can have afternoon time as well that will be 10/10 perfect!

Customer review rating 4.5/5

John E. F. J. Couples - Confirmed reviews ALL

The staff was very friendly and check in was smooth, also the rooms were beyond amazing

Customer review rating 4.0/5

Max F. Couples - Confirmed reviews ALL

Very well, no worries at all

Customer review rating 4.5/5

John G. Solo - Confirmed reviews ALL

This was a very nice hotel. Room was spacious (especially by Japanese standards), bed was very comfortable, bathroom very, very nice. My quibbles were small - halls are a bit dark, furniture is low (not unusual in Japan), and I missed the first shuttle I was planning to take to the airport because I did not hear an announcement or where to meet (not a problem, I still had hours before my flight when taking the next shuttle.). The room had a fridge but not a microwave, again not unusual for Japan. Not a whole lot around the neighborhood, but walking a bit found some more interesting parts of the "real" Japan. I would willingly stay here again.

Customer review rating 4.5/5

Peter A. V. Couples - Confirmed reviews ALL

Restaurant was very good

Customer review rating 5.0/5

Kuk J. C. Solo - Confirmed reviews ALL

Hotel Stay Rating: 5/5 – Would stay again. I arrived in Tokyo after midnight following a long flight, which is usually the point where a hotel experience can go either way. At Mercure Haneda Airport it went the right way from the very first minute. Check-in I was greeted at reception by Temi (apologies if I've misspelled the name) and a female colleague, both of whom had started their shift. It was a genuine relief to be able to speak in English at that hour, and they handled everything smoothly and warmly. I felt well looked after rather than processed. I'll say this plainly: the check-in experience accounts for roughly a third of how I judge a hotel. It sets the tone for the entire stay and largely decides whether I'll return. Based on this one, I will. The Room and the Welcome When I walked into my room, there was a refreshment and snack waiting, along with a handwritten welcome card from Haruhiro Hanasaki (E.A. Manager). After a late arrival and a long day of travel, that small gesture landed exactly as intended. I pay attention to the little details, and in my experience a little thought goes a very long way, it's the reason I'm taking the time to write this review at all. Recognition like this is fairly common across competitor loyalty programmes such as Marriott Bonvoy, so it's not that it was unexpected in the industry, but rather it's that it was done thoughtfully and sincerely here, and I appreciated being recognised as a guest rather than a room number. Breakfast Breakfast downstairs was very good. The staff were friendly and attentive, in particular the young lady who greeted me on arrival and later cleared my plates. Service was quiet and efficient, which is exactly what you want in the morning. Check-out Check-out was effortless. No waiting, no complications, just a quick and pleasant end to the stay. The efficiency and the overall client experience were consistent from arrival to departure. Final Thoughts I don't normally make time to leave feedback unless a hotel has gone above and beyond, and this one did, especially given the circumstances of a late check-in after a long flight. The welcome I received was the deciding factor in making my time in Tokyo better than it would otherwise have been. Thank you to Temi, the reception team, the breakfast staff, and Mr Hanasaki. I'll be back.

Customer review rating 5.0/5

Johanne J. Families - Confirmed reviews ALL

This is my second stay at this hotel within six months. Anytime I’m in Tokyo, I will stay here.

Customer review rating 5.0/5

Andrew L. Couples - Confirmed reviews ALL

Arrived at 2pm and checked us in.The hotel put on shuttle buses every 30mins ,a really nice touch,aswell as room been very clean and plenty of amenities.SPOT ON!!

Customer review rating 4.5/5

Nandina C. Friends - Confirmed reviews ALL

The location is good near Haneda airport and Otoori train station. The hotel is walking distance to the train station. The room is clean, enough space for twin bed. They serve necessary variety breakfast from egg, salad, main menu. They also provide shuttle bus to Haneda airport.

Customer review rating 5.0/5

Bradley W. P. Couples - Confirmed reviews ALL

This is a nice hotel, close to the train station. Clean, quiet and spacious room. Daily room service. Delicious in room coffee and bottled water. Comfortable bed. Helpful staff. Highly recommend.

Customer review rating 4.0/5

Sally-ann E. Couples - Confirmed reviews ALL

Great staff, clean and modern. Decent size room. Only downside was bus didn’t arrive at train station to be able to get on.

Customer review rating 4.0/5

Fung Y. L. L. Couples - Confirmed reviews ALL

Happy to have free drinks in refrigerator Location is good near to Haneda airport Will return when go to Tokyo

Customer review rating 5.0/5

Zoe X. S. Families - Confirmed reviews ALL

The staff was kind and accommodating and the room was the perfect size for the two of us! Conveniently located close to the airport and near a subway station and convenience stores. I would highly recommend this hotel to anyone looking for a hotel in Tokyo.

Customer review rating 5.0/5

Sherwin B. Couples - Confirmed reviews ALL

We needed a place to stay before an early birthday flight to Osaka, and the team at Mercure Tokyo Haneda Airport made sure our quick visit was wonderful. We arrived two hours ahead of the standard 3:00 PM check-in and were gladly accommodated early. On top of that, we received a room upgrade complete with a fully stocked complimentary mini-bar, a thoughtful welcome amenity, a birthday card, and special local snacks. Overall, an excellent stay and a fantastic start to the trip.

Customer review rating 5.0/5

Christopher J. S. Solo - Confirmed reviews ALL

Very nice room and pleasant stagg

Customer review rating 3.5/5

Angelic S. D. Friends - Confirmed reviews ALL

Dear Reservation and Front Desk Teams Thank you very much for a wonderful stay. Your warm hospitality and comfortable room made our trip truly special and as always it's feels good to coming back to Mercure Tokyo Haneda Airport as you all made us feel right at home.

Other web-users rate our hotel

  • 4,716 reviews 9.4/10 Location
  • 4,872 reviews 9.3/10 Room
  • 5,308 reviews 9.3/10 Service
  • 34 reviews 8.5/10 WiFi
  • 2,587 reviews 9/10 Comfort
  • 2,042 reviews 9.5/10 Cleanliness
  • 1,779 reviews 9.7/10 Vibe
  • 1,512 reviews 8.7/10 Breakfast

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