Description
Hotel extras
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The first and newest premium Accor hotel in Batam with brand new facilities
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Prime location near Batam Centre InternationalFerry Terminal to access Singapore and Malaysia
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Five minutes away from One Batam Mall
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Wellness facilities featuring massage treatments, gym, pool, and spacious kids club
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Majestic pillarless ballroom and various meeting rooms to host event for up to 1,200 people
Our accommodation(s)
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Room
Superior Room, City View, 1 King Bed
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Superior Room, City View, 2 Single Beds
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Room
Deluxe Room, City View, 1 King Bed
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Deluxe Room, City View, 2 Single Beds
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Room
Executive Room, City View, 1 King Bed
- 3 pers. max
- 44 m² / 473 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Suite
Deluxe Suite, City View, 1 King Bed
- 3 pers. max
- 64 m² / 688 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Hotel location
Grand Mercure Batam Centre
Jalan Raja H Fisabilillah, Teluk Tering, Batam Centre, Kecamatan Batam Kota
29461 BATAM
Indonesia
GPS:1.13419, 104.04442
Contact email
Access and transport
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BATAM CENTRE
Ferries
Access: 1 km / 0.62 mi 14 min walk / 4 min drive
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Museum Batam Raja Ali Haji
Museums
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One Batam Mall
Shopping centre/mall
Pasir Putih Food Court
Restaurant and cafe district
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets not allowed
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
AMBROSIA ALL DAY DINING
With a diverse menu featuring Indonesian, Western, and Asian dishes, at our vibrant restaurant, every meal is a celebration of culinary artistry. The inviting atmosphere is perfect for casual dining or special occasions.
CELESTE TAPAS BAR
Unwind with refreshing beverages and delicious snacks, while soaking up the sun by the pool with a relaxed atmosphere. Perfect for chilling after a day of exploring Batam or to simply indulge in a leisurely afternoon with friends and family.
Breakfast
Start your day with a flavourful journey at our buffet breakfast, offering an enticing selection of Asian and Western dishes. From freshly baked pastries to locally inspired specialties, each bite awakens the senses.
Pool
Immerse yourself in our pool oasis, featuring an adult pool and a kids pool for family fun. Enhance your experience with delightful refreshments from the pool bar, offering locally inspired beverages and light bites to savour under the sun.
Fitness center
Stay energized at our gym, conveniently located on the 3rd floor alongside the pool, kids' club, and spa. Equipped with a range of modern fitness machines, it offers the perfect space with a dynamic and revitalizing environment.
Spa
Take on a journey of rejuvenation at Annathaya Spa and Wellness. With four treatment rooms, the spa offers an array of therapies, including traditional massages, therapeutic treatments, and body rituals, each thoughtfully designed to awaken the senses.
Meetings & Events
- Number of Meeting Room
- 18
- Surface of the largest room
- 460 m² / 4951.394 sq ft
- Maximum seats capacity
- 520
- Maximum capacity for banquets
- 240
Weddings
Non contractual photo
Celebrate your special day in the Rarantira Grand Ballroom, accommodating up to 1,200 guests. Our tailored wedding packages offer a variety of dining styles and international cuisine, ensuring a memorable experience that reflects your unique vision.
Our guest reviews
Customer review rating 2.5/5
Shaozhi J. N. Families - Confirmed reviews ALL
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Grand Mercure Batam Centre. We appreciate your compliments about our facilities and the condition of our hotel. However, I am truly sorry to learn that your experience with our reception service did not meet your expectations, particularly in relation to Accor Plus benefits. It is disappointing to hear that you did not receive prompt acknowledgment at the priority counter. We strive to ensure that all guests receive the level of service they deserve, and I regret that this aspect of your stay fell short. Additionally, I understand your frustration regarding the difficulty in arranging a paid transfer to the ferry terminal. While we aim to assist with various guest needs, it appears we were unable to meet yours on this occasion. Your feedback will be taken into consideration as we continue to improve our service standards. Thank you once again for your insights. We hope to have the opportunity to welcome you back in the future. Best regards, Grand Mercure Batam Centre
Customer review rating 4.5/5
Koon A. N. Families - Confirmed reviews ALL
Dear Valued Guest, Thank you for your positive feedback regarding your stay at Grand Mercure Batam Centre. We are delighted to learn that your family enjoyed our facilities, especially the kids' room and the variety offered at breakfast. It is also gratifying to hear that our convenient location and amenities such as the swimming pool and gym contributed to a refreshing experience. We appreciate your feedback about the shower water temperature control. Your comments will be taken into consideration as we continually seek to improve our services. We are committed to providing a memorable stay for all our guests and value your recommendations. Thank you once again for choosing our hotel. We look forward to welcoming you back in the future. Best regards, Grand Mercure Batam Centre
Customer review rating 4.0/5
Satwant S. Business - Confirmed reviews ALL
Dear Valued Guest, Thank you for your feedback. We are pleased to hear that you enjoyed our facilities and found our staff to be friendly and helpful. We appreciate your comments regarding our location, and we value your insights as we strive to enhance our guests' experiences. Best regards, Grand Mercure Batam Centre
Customer review rating 4.0/5
Ban S. T. Couples - Confirmed reviews ALL
Dear Valued Guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location and the new facilities. We look forward to welcoming you back for another pleasant experience. Best regards, Grand Mercure Batam Centre
Customer review rating 3.0/5
Gilbert Y. Families - Confirmed reviews ALL
Dear Valued Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that our staff provided exceptional service. However, we regret to learn that the cleanliness of your room and the condition of the towels did not meet your expectations. Your comments are invaluable for our continuous improvement. Best Regards, Grand Mercure Batam Centre
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