Fairmont Le Montreux Palace 5 stars

Customer review rating (ALL Rating) 4.7/5 1,188 reviews

Fairmont Le Montreux Palace - Image 1
Fairmont Le Montreux Palace - Image 2
Fairmont Le Montreux Palace - Image 3
Fairmont Le Montreux Palace - Image 4

Description

Hotel extras

  • 236 rooms and suites and 4 restaurants and bars

  • A majestic Belle Époque landmark hotel on the shore of Lake Geneva surrounded by the Alps

  • The perfect accommodation for Montreux Jazz Festival, located adjacent to the venue

  • Sumptuous and intimate spaces for unforgettable events from 15 to 1500 people

  • A luxurious Fairmont Spa with treatments and massages designed to soothe your body and mind

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Fairmont Le Montreux Palace

Avenue Claude Nobs 2
1820 MONTREUX
Switzerland

GPS:46.438279, 6.907105

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,188 reviews

Customer review rating 5.0/5

Fabienne S. Couples - Confirmed reviews ALL

Dear Mrs. S., We very much appreciate your comments regarding your stay at Fairmont Le Montreux Palace. It is always a pleasure to receive positive feedback. I will share your comments and lovely compliments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With my best wishes, Michael Smithuis General Manager

Customer review rating 5.0/5

Lugassy Solo - Confirmed reviews ALL

Good outdoor facilities in a great location near the lake

Customer review rating 4.0/5

Caitriona G. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Eugenia S. G. Families - Confirmed reviews ALL

Dear Mrs. S. G., Thank you for taking the time to share your feedback following your stay at Fairmont Le Montreux Palace. We are pleased to know that you enjoyed the comfort of your room and our breakfast experience. However, I am sorry to learn that other aspects of your stay did not fully meet your expectations, particularly regarding the condition of certain facilities and your perception of elevator security. Please be assured that your comments have been shared with the relevant teams and are being reviewed. I also sincerely understand your disappointment regarding the first night of your reservation that could not be used due to the unexpected flight cancellation. Unfortunately, as we were informed after the cancellation deadline, we were unable to modify or refund the booking in accordance with the reservation policy. We regret the frustration this situation caused and recommend contacting your airline or travel insurance provider, who may be able to assist further. Thank you again for sharing your experience with us. We value your feedback and hope to have the opportunity to welcome you back in the future. With my best wishes, Michael Smithuis General Manager

Customer review rating 3.5/5

Susan G. Couples - Confirmed reviews ALL

Dear Mrs. G., Thank you very much for taking the time to share your feedback following your recent stay at the Fairmont Le Montreux Palace. We are delighted to hear that, as always, you enjoyed our facilities, our restaurants, and the exceptional service provided by our team. Your kind words are truly appreciated and will be shared with our colleagues. At the same time, we sincerely regret your disappointment regarding the size of your room during this stay. We fully understand that the comfort and feeling of space in your accommodation are important elements of your overall experience, and we are sorry that the room did not meet your expectations on this occasion. We have also taken note of your comment regarding the turndown service. Please be assured that our team remains committed to ensuring this special touch is offered whenever possible during our guests’ stays. We would be pleased to personally review your preferences for any future visits and ensure that we identify the most suitable accommodation option to enhance your experience with us. Thank you again for your valuable feedback and for your continued loyalty to the Montreux Palace. We look forward to welcoming you back on the Swiss Riviera. With my best wishes, Michael Smithuis General Manager

Other web-users rate our hotel

  • 305 reviews 9.5/10 Location
  • 609 reviews 8/10 Room
  • 786 reviews 9.1/10 Service
  • 6 reviews 4.5/10 WiFi
  • 234 reviews 8.9/10 Breakfast
  • 231 reviews 9.2/10 Vibe
  • 175 reviews 9.5/10 Wellness Area
  • 87 reviews 8.3/10 Cleanliness

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Montreux Hotels