Grand Mercure Malang Mirama

Upscale hotel for business and leisure

Grand Mercure Malang Mirama is a premium hotel located on the main route through Malang surrounded by beautiful mountains, business district and tourist attractions such as the Hawai Waterpark Malang and many tourist destinations in Batu area. Ideal for business and leisure travel. The hotel features 264 Rooms including 11 Suites and 2 Penthouse, 3 Restaurants, Coffee Cafe, Sky Lounge, Grand Ballroom, 6 Meeting Rooms & 5 Partial Meeting Rooms, Swimming Pool, Gym and Health Club.

This hotel is in the heart of Malang, just a 10-minute drive from Alun-Alun Tugu and close to Ijen Boulevard and Malang City Square. Easy access to public transport and main roads makes exploring the city simple and convenient. You can reach Malang Train Station in around 15 minutes and explore the rest of the city, including Jalan Ijen, Kampung Warna Warni and Batu tourism spots, all within easy reach from the hotel.

Conveniently situated in Malang City, Grand Mercure Malang Mirama is an excellent place to begin for discovering this vibrant city. The main attractions in the city consist of the Hawai Water Park and Batu area.

Greetings and make the most of your time in our cozy, premium rooms and amenities. Talking business with colleagues, going to meetings, and shopping in the business district of Malang City.

Mr Sugito ADHI, Hotel Management

Hotel extras

Within walking distance of the famed PLAZA ARAYA.
Strategically located near Abd Rahman Saleh Malang Airport
Near to Sarinah Mall Malang and other major shooping centres along Jenderal Basuki Rachmat.
Near tourist attractions such us Hawai Water Park, Malang Place and TGP Malang Monument.
Only 15 minutes by walking from Immigration and near the tourism Board Office.

Our accommodation(s)

Room

Deluxe Room with 1 kingsize bed, City side

4 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Deluxe Room with 2 single beds, City side

4 pers. max
33 m² / 355 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Deluxe Executive with 1 kingsize bed, Mountain view

4 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)
Views: Mountain view

See availabilities

Room

Deluxe Executive with 2 single beds, Mountain View

4 pers. max
33 m² / 355 sq ft

Bedding 2 x Single bed(s)
Views: Mountain view

See availabilities

Room

Executive room with 1 kingsize bed, High Floor Mountain View

4 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)
Views: Mountain view

See availabilities

Room

Executive room with 2 single beds, High Floor Mountain View

4 pers. max
33 m² / 355 sq ft

Bedding 2 x Single bed(s)
Views: Mountain view

See availabilities

Suite

Junior Suite with 1 kingsize bed, Mountain view

4 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s)
Views: Mountain view

See availabilities

Suite

Executive Suite with 1 kingsize bed, Mountain view

4 pers. max
62 m² / 667 sq ft

Bedding 1 x King size bed(s)
Views: Mountain view

See availabilities

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Hotel location

Grand Mercure Malang Mirama

Jalan Raden Panji Suroso No. 7, Jawa Timur
65126 MALANG
Indonesia

GPS:-7.942229, 112.64853

+62 341 3300000

Railway station
Highway exit

SINGOSARI TOLL GATE

Highway exit

Access: 4.5 km / 2.8 mi 11 min drive

MALANG KOTA BARU

Railway station

Access: 5.5 km / 3.42 mi 13 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

TRIMURTI RESTAURANT

Let us pamper your taste buds with an array of local and international flavors at our all day dining restaurant. Buffet breakfast, à la carte menu for lunch and dinner will be served at the convenient time.

LANHUA

Lanhua is our modern chinese cuisine restaurant serving most all Chinese dishes, special recommended Stir Fried Lobster with oatmeal. This outlet offer 'not like other' Chinese atmosphere, for business and leisure.

EBISU RESTAURANT

Ebisu is experience Japanese Cuisine offering a line up of japanese buffet, alacarte and Chef's recomendations of japanese favorites and many active promotion. Dishes are cooked with locally grown fresh products.

COFFEE CAFE

Coffee Cafe will help you lounging, accompanied by our signature cocktails and mocktails as well as a light snack menu and typical food and drink from Malang.

SKY LOUNGE

Non contractual photo

Step into our Sky Lounge which is located in the top floor, with an open view that can see the surrounding beautiful mountains.

Meetings & Events

Number of Meeting Room: 11
Surface of the largest room: 2165 m² / 23304 sq ft
Maximum seats capacity: 2200
Maximum capacity for banquets: 1344

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.8/5 2,050 reviews

Trent D. Couples - 3/5/2026 Confirmed reviews ALL

We arrived early because of a change on our flight, the hotel let us leave our luggage so we could go and get lunch, they contacted us when our room was ready. All of the staff were incredibly helpful, and gave us service with a smile every moment of our stay. The breakfast options were vast and catered for any culinary desire and the food was excellent

Dear TRENT D., We very much appreciate your comments regarding your stay at the Grand Mercure Malang Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

David W. S. Families - 3/1/2026 Confirmed reviews ALL

I have been a loyal Accor ALL member for about four years, and this was my first stay at Grand Mercure Malang. I came with my wife, who is heavily pregnant, to celebrate her birthday, so naturally my expectations were quite high given the Grand Mercure brand and my generally positive experiences with other Accor properties. Unfortunately, during our 3-night stay (26–29 February), we experienced several disappointing issues: 1. Guest Experience communication before arrival I contacted Guest Experience via WhatsApp to request a few small arrangements considering my wife’s condition and her birthday surprise. The responses were slow, and when one request could not be accommodated (regarding redeeming my birthday cake voucher), the tone felt unfriendly and lacking empathy. 2. No concierge/bellboy upon arrival When we arrived on the night of 26 February, there was no concierge or bellboy at the entrance. My pregnant wife and I had to unload our luggage ourselves until I went inside to the reception to ask for assistance. 3. Incorrect information from Front Office I booked two nights using Accor Stay Plus benefits (26–28 February), with one paid night that included breakfast. The receptionist informed me that breakfast was only included once, on 27 February morning. However, on 28 February, the restaurant staff confirmed that breakfast was actually included for both nights. This clearly indicates inaccurate information from the Front Office. 4. Miscommunication during stay extension I extended one more night via the Accor app. On the morning of 28 February, Guest Experience contacted me via WhatsApp to confirm, and I replied that I wished to stay in the same room. There was no further response. I also requested housekeeping to clean my room, but it was not done. At 11 AM, the Front Office called again to reconfirm my extension as if no prior communication had happened. Only after that did a staff member come up with a new key and request payment for the extra night. This shows a clear lack of coordination between Guest Experience, Front Office, and Housekeeping. As a long-time Accor ALL member, I found this experience far below the hospitality standards I usually associate with Accor, especially for a Grand Mercure property. We did not feel any sense of care or special attention during our stay.

Dear DAVID W. S., Sugeng Dalu, Warmest Greeting from Grand Mercure Malang Mirama. Thank you for your feedback. We sincerely apologize for the unpleasant experience during your stay at Grand Mercure Malang Mirama. Your feedback is greatly appreciated and will help us improve our service. We hope to have the opportunity to welcome you back in the future for a better experience. Thank You Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Wilber P. Families - 3/1/2026 Confirmed reviews ALL

The hotel provided many kids activities and nice pool (but it is not heated by the time im arrived at hotel), hotel forgot the welcome amenities in room, nice spread of breakfast buffet, nice afternoon tea on sky lounge. Overall satisfied stay

Dear WILBER P. Sugeng Enjing, Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your kind words and appreciation truly motivate our team to continuously deliver exceptional service to all our valued guests. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Tjhai H. Families - 2/27/2026 Confirmed reviews ALL

i choose this hotel because the hot water pool, but at the date we arrive the hot water pool is not hot, because of the maintenance, i hope next time we still have the hot water pool.

Dear TJHAI H., We very much appreciate your comments regarding your stay at the Grand Mercure Malang Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Tau M. L. Families - 2/26/2026 Confirmed reviews ALL

quiet rooms & quick room service

Dear TAU M. L., We very much appreciate your comments regarding your stay at the Grand Mercure Malang Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama