Grand Mercure Malang Mirama 5 stars

Customer review rating (ALL Rating) 4.8/5 2,159 reviews

Best price
guarantee
Grand Mercure Malang Mirama - Image 1
Grand Mercure Malang Mirama - Image 2
Grand Mercure Malang Mirama - Image 3
Grand Mercure Malang Mirama - Image 4
Jalan Raden Panji Suroso No. 7, Jawa Timur, 65126 MALANG, Indonesia

Description

Hotel extras

  • Green Key Global certification

  • Within walking distance of the famed PLAZA ARAYA.

  • Strategically located near Abd Rahman Saleh Malang Airport

  • Near to Kajoetangan Heritage Village Malang

  • Near tourist attractions such us Hawai Water Park, Malang Place and TGP Malang Monument.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Deluxe Room with 2 single beds, City side

Photo out of - Deluxe Room with 2 single beds, City side

Modern Deluxe Room with city view is located from 5th to 7th floor, 2 single beds 120x200cm, complimentary minibar 2 items, 55" smart LED TV, bathroom with rain shower, safe deposit box, free internet access. Smoking or non smoking rooms are available.

  • Views:

    City View

Max. number of persons
4
Area
From 33 m² / 355 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • 4 pers. max
  • 33 m² / 355 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
See availabilities

Modern Deluxe Executive Room with full mountain view is located from 8th-16th floor, 1 king size bed 200x200cm, complimentary minibar 4 items, 55" smart LED TV, bathroom with rain shower, safe deposit box, free Internet access.

  • Views:

    Mountain view

Max. number of persons
4
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
See availabilities

Modern Deluxe Executive Room with full mountain view is located from 8th-16th floor, 2 Single beds 120x200cm, complimentary minibar 4 items, 55" smart LED TV, bathroom with rain shower, safe deposit box, free Internet access.

  • Views:

    Mountain view

Max. number of persons
4
Area
From 33 m² / 355 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
See availabilities

Executive Room with mountain view is located from 17th-18th floors, 1 king size bed 200x200cm, a bathrobe, complimentary minibar, 55" smart LED TV, bathroom with rain shower, safe deposit box, free Internet access.

  • Views:

    Mountain view

Max. number of persons
4
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
See availabilities

Executive Room with mountain view is located from 17th-18th floors, 2 Single beds 120x200cm, a bathrobe, complimentary minibar, 55" smart LED TV, bathroom with rain shower, safe deposit box, free Internet access.

  • Views:

    Mountain view

Max. number of persons
4
Area
From 33 m² / 355 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
See availabilities

Suite

Executive Suite with 1 kingsize bed, Mountain view

Photo out of - Executive Suite with 1 kingsize bed, Mountain view

Treat yourself with a stay in the spacious Executive Suite Room with mountain view (62 Sqm), 1 king size bed 200x200cm, 55" smart LED TV, rain shower and bathtub, VIP service, it offers a separate living area with comfortable sofa .

  • Views:

    Mountain view

Max. number of persons
4
Area
From 62 m² / 667 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
See availabilities

Hotel location

Grand Mercure Malang Mirama

Jalan Raden Panji Suroso No. 7, Jawa Timur
65126 MALANG
Indonesia

GPS:-7.942229, 112.64853

Telephone
Fax +62 341 3300000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • MLG Additional charge
  • ABDUL RACHMAN SALEH Additional charge

Accessibility

Wheelchair accessible hotel

Pets

Pets not allowed

In hotel

Hotel informations

  • 264 rooms
  • 2 rooms for people with reduced mobility
  • 70 connecting rooms
  • 242 non-smoking rooms
  • 19 floors

Languages spoken at the hotel

  • English
  • Indonesian
  • Chinese Mandarin

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Concierge

  • Concierge

Porter

  • Porter

Catering

3 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

11 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s library
  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Board games available
  • Outdoor playground for children
  • Indoor playground for children

Well-being

Oasis Swimming Pool

  • Outside
  • On site

Muse Health Club

  • On site
  • Massage Additional charge

Sports and leisure

Jogging track

  • Nearby

Table tennis

  • On site

Bike rack facilities

  • On site

Gym

  • On site

Jogging track

  • On site

Bike rack facilities

  • Nearby
  • On site

Lan Hua Chinese Restaurant Malang

Photo out of - Lan Hua Chinese Restaurant Malang

Lan Hua is our modern chinese cuisine restaurant serving most all Chinese dishes, special recommended Stir Fried Lobster with oatmeal. This outlet offer 'not like other' Chinese atmosphere, for business and leisure.

Cooking style
Regional
Capacity
300
Accessibility
Accessible service
65126 Malang, Indonesia
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Terrace
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Other

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Lan Hua is our modern chinese cuisine restaurant serving most all Chinese dishes, special recommended Stir Fried Lobster with oatmeal. This outlet offer 'not like other' Chinese atmosphere, for business and leisure.

Ebisu is experience Japanese Cuisine offering a line up of japanese buffet, alacarte and Chef's recomendations of japanese favorites and many active promotion. Dishes are cooked with locally grown fresh products.

Sky Lounge Malang

Other informations

Services

  • Musical Entertainment

Step into our Sky Lounge which is located in the top floor, with an open view that can see the surrounding beautiful mountains.

Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation

Stay fit while you're away from home. Our personal trainer is ready to make you sweat with his train programs or join our daily health class: Gym Ball, Cardio Dance, Yoga, Aerobic, Pilates and many more.

Our meeting rooms accommodate up to 2200 pax of guest, suitable for an intimate and warm wedding celebration.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,159 reviews

Customer review rating 4.5/5

Lisda S. S. Families - Confirmed reviews ALL

Dear Valued Guest, Sugeng Enjing, Terima kasih telah meluangkan waktu untuk membagikan pengalaman positif Anda selama menginap di Grand Mercure Malang Mirama. Kami sangat senang mengetahui bahwa Anda menikmati pengalaman Anda bersama kami. Ulasan dan apresiasi Anda merupakan motivasi besar bagi seluruh tim kami untuk terus memberikan pelayanan terbaik kepada setiap tamu. Kami menantikan kesempatan untuk menyambut Anda kembali dalam waktu dekat dan memberikan pengalaman menginap yang tak kalah menyenangkan. Terima kasih atas kepercayaan Anda kepada kami. Matur Nuwun Hormat kami, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 5.0/5

Rudy G. Couples - Confirmed reviews ALL

Dear Valued Guest, Sugeng Enjing, Terima kasih karena Anda telah memberikan waktu Anda yang berharga untuk memberikan ulasan menginap Anda. Sangat menyenangkan bagi kami mengetahui bahwa Anda mendapatkan pengalaman menginap yang menyenangkan selama bersama kami. Kami selalu membagikan dan memberitahukan mengenai penilaian atau ulasan Anda yang sangat berharga kepada tim kami. Ulasan dan apresiasi Anda merupakan motivasi besar bagi seluruh tim kami untuk terus memberikan pelayanan terbaik kepada setiap tamu. Beberapa umpan balik Bapak telah kami terima dan akan kami informasikan ke departemen terkait untuk dilakukan peningkatan. Sekali lagi terima kasih dan kami menantikan kesempatan untuk menyambut Anda kembali dalam waktu dekat untuk memberikan pengalaman menginap yang tak kalah menyenangkan. Matur Nuwun Hormat kami, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 4.5/5

Fandi A. Families - Confirmed reviews ALL

Dear Valued Guest, Sugeng Enjing, Terima kasih telah meluangkan waktu untuk membagikan pengalaman positif Anda selama menginap di Grand Mercure Malang Mirama. Kami sangat senang mengetahui bahwa Anda menikmati pengalaman Anda bersama kami. Ulasan dan apresiasi Anda merupakan motivasi besar bagi seluruh tim kami untuk terus memberikan pelayanan terbaik kepada setiap tamu. Kami menantikan kesempatan untuk menyambut Anda kembali dalam waktu dekat dan memberikan pengalaman menginap yang tak kalah menyenangkan. Terima kasih atas kepercayaan Anda kepada kami. Matur Nuwun Hormat kami, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 3.5/5

David T. Families - Confirmed reviews ALL

Dear Valued Guest, Sugeng Enjing, Salam Hangat dari Grand Mercure Malang Mirama. Terima kasih telah meluangkan waktu untuk menyampaikan ulasan dan masukan Anda terkait pengalaman menginap di Grand Mercure Malang Mirama. Masukan Anda sangat berarti bagi kami dan telah kami tindak lanjuti kepada tim terkait sebagai bahan evaluasi dan perbaikan agar kejadian serupa tidak terulang kembali di masa mendatang. Kami berharap masih diberikan kesempatan untuk menyambut Anda kembali dan memberikan pengalaman menginap yang jauh lebih baik sesuai dengan standar pelayanan kami. Terima kasih atas perhatian dan pengertiannya. Matur Nuwun Hormat kami, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 4.5/5

David L. Families - Confirmed reviews ALL

Dear Valued Guest, Sugeng Enjing, Terima kasih karena Anda telah memberikan waktu Anda yang berharga untuk memberikan ulasan menginap Anda. Sangat menyenangkan bagi kami mengetahui bahwa Anda mendapatkan pengalaman menginap yang menyenangkan selama bersama kami. Kami selalu membagikan dan memberitahukan mengenai penilaian atau ulasan Anda yang sangat berharga kepada tim kami. Ulasan dan apresiasi Anda merupakan motivasi besar bagi seluruh tim kami untuk terus memberikan pelayanan terbaik kepada setiap tamu. Sekali lagi terima kasih dan kami menantikan kesempatan untuk menyambut Anda kembali dalam waktu dekat untuk memberikan pengalaman menginap yang tak kalah menyenangkan. Matur Nuwun Hormat kami, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Dear Valued Guest, Sugeng Enjing, Terima kasih telah meluangkan waktu untuk membagikan pengalaman positif Anda selama menginap di Grand Mercure Malang Mirama. Kami sangat senang mengetahui bahwa Anda menikmati pengalaman Anda bersama kami. Ulasan dan apresiasi Anda merupakan motivasi besar bagi seluruh tim kami untuk terus memberikan pelayanan terbaik kepada setiap tamu. Kami menantikan kesempatan untuk menyambut Anda kembali dalam waktu dekat dan memberikan pengalaman menginap yang tak kalah menyenangkan. Terima kasih atas kepercayaan Anda kepada kami. Matur Nuwun Hormat kami, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 5.0/5

Rudy G. Couples - Confirmed reviews ALL

The hotel exceeded my expectations with its spotless rooms, extremely comfortable beds, and incredibly helpful staff.

Dear Valued Guest, Sugeng Enjing, Terima kasih karena Anda telah memberikan waktu Anda yang berharga untuk memberikan ulasan menginap Anda. Sangat menyenangkan bagi kami mengetahui bahwa Anda mendapatkan pengalaman menginap yang menyenangkan selama bersama kami. Kami selalu membagikan dan memberitahukan mengenai penilaian atau ulasan Anda yang sangat berharga kepada tim kami. Ulasan dan apresiasi Anda merupakan motivasi besar bagi seluruh tim kami untuk terus memberikan pelayanan terbaik kepada setiap tamu. Beberapa umpan balik Bapak telah kami terima dan akan kami informasikan ke departemen terkait untuk dilakukan peningkatan. Sekali lagi terima kasih dan kami menantikan kesempatan untuk menyambut Anda kembali dalam waktu dekat untuk memberikan pengalaman menginap yang tak kalah menyenangkan. Matur Nuwun Hormat kami, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 4.5/5

Fandi A. Families - Confirmed reviews ALL

I have already stayed twice here. Thank you for your hospitality. I spent a very nice time with my family. Can't wait to visit the hotel again in the future.

Dear Valued Guest, Sugeng Enjing, Terima kasih telah meluangkan waktu untuk membagikan pengalaman positif Anda selama menginap di Grand Mercure Malang Mirama. Kami sangat senang mengetahui bahwa Anda menikmati pengalaman Anda bersama kami. Ulasan dan apresiasi Anda merupakan motivasi besar bagi seluruh tim kami untuk terus memberikan pelayanan terbaik kepada setiap tamu. Kami menantikan kesempatan untuk menyambut Anda kembali dalam waktu dekat dan memberikan pengalaman menginap yang tak kalah menyenangkan. Terima kasih atas kepercayaan Anda kepada kami. Matur Nuwun Hormat kami, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 3.5/5

David T. Families - Confirmed reviews ALL

Good customer service

Dear Valued Guest, Sugeng Enjing, Salam Hangat dari Grand Mercure Malang Mirama. Terima kasih telah meluangkan waktu untuk menyampaikan ulasan dan masukan Anda terkait pengalaman menginap di Grand Mercure Malang Mirama. Masukan Anda sangat berarti bagi kami dan telah kami tindak lanjuti kepada tim terkait sebagai bahan evaluasi dan perbaikan agar kejadian serupa tidak terulang kembali di masa mendatang. Kami berharap masih diberikan kesempatan untuk menyambut Anda kembali dan memberikan pengalaman menginap yang jauh lebih baik sesuai dengan standar pelayanan kami. Terima kasih atas perhatian dan pengertiannya. Matur Nuwun Hormat kami, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 4.5/5

David L. Families - Confirmed reviews ALL

"The hotel is in a great location and right next to the mall. I could see the mountains from my room, and the food was also very good.

Dear Valued Guest, Sugeng Enjing, Terima kasih karena Anda telah memberikan waktu Anda yang berharga untuk memberikan ulasan menginap Anda. Sangat menyenangkan bagi kami mengetahui bahwa Anda mendapatkan pengalaman menginap yang menyenangkan selama bersama kami. Kami selalu membagikan dan memberitahukan mengenai penilaian atau ulasan Anda yang sangat berharga kepada tim kami. Ulasan dan apresiasi Anda merupakan motivasi besar bagi seluruh tim kami untuk terus memberikan pelayanan terbaik kepada setiap tamu. Sekali lagi terima kasih dan kami menantikan kesempatan untuk menyambut Anda kembali dalam waktu dekat untuk memberikan pengalaman menginap yang tak kalah menyenangkan. Matur Nuwun Hormat kami, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 4.0/5

Cipta C. Families - Confirmed reviews ALL

The hotel overall is great! Room is tidy and clean, the hot water in the room is great, the pool is great too with a warm water, the breakfast is super great! But one thing, the lift door close way too soon. Looks like the lift want to close the door as soon as someone pass the door, and keep closing even if we pass it. The door opens back when the push sensor triggered. Because of that my wife hand scratched. Please check this issue, so no one get hurts by the lift anymore. But really, overall very great hotel!

Dear Valued Guest, Sugeng Enjing, Terima kasih telah meluangkan waktu untuk membagikan pengalaman positif Anda selama menginap di Grand Mercure Malang Mirama. Kami sangat senang mengetahui bahwa Anda menikmati pengalaman Anda bersama kami. Ulasan dan apresiasi Anda merupakan motivasi besar bagi seluruh tim kami untuk terus memberikan pelayanan terbaik kepada setiap tamu. Beberapa umpan balik Anda telah kami terima dan telah terinformasikan ke departemen terkait agar ditinjau ulang dan dilakukan peningkatan. Terima kasih atas penyampaiannya. Kami menantikan kesempatan untuk menyambut Anda kembali dalam waktu dekat dan memberikan pengalaman menginap yang tak kalah menyenangkan. Terima kasih atas kepercayaan Anda kepada kami. Matur Nuwun Hormat kami, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 4.5/5

Oscar P. Couples - Confirmed reviews ALL

arroyos come back any day any time. best food and service

Dear Oscar P., Sugeng Sonten, Warm greetings from Grand Mercure Malang Mirama Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your kind words and appreciation truly motivate our team to continuously deliver exceptional service to all our valued guests. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 4.5/5

Hendri W. Business - Confirmed reviews ALL

this hotel very has very spacious room and also strategic location (near the airport).

Dear Valued Guest, Sugeng Enjing, Terima kasih karena Anda telah memberikan waktu Anda yang berharga untuk memberikan ulasan menginap Anda. Sangat menyenangkan bagi kami mengetahui bahwa Anda mendapatkan pengalaman menginap yang menyenangkan selama bersama kami. Kami selalu membagikan dan memberitahukan mengenai penilaian atau ulasan Anda yang sangat berharga kepada tim kami. Ulasan dan apresiasi Anda merupakan motivasi besar bagi seluruh tim kami untuk terus memberikan pelayanan terbaik kepada setiap tamu. Sekali lagi terima kasih dan kami menantikan kesempatan untuk menyambut Anda kembali dalam waktu dekat untuk memberikan pengalaman menginap yang tak kalah menyenangkan. Matur Nuwun Hormat kami, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 5.0/5

Ega N. W. Couples - Confirmed reviews ALL

Great Stay at Grand Mercure Mirama Malang. One of best and most luxurious hotels in Malang. The room was comfortable. The service was good and the breakfasts were delicious.

Dear Ega N. W., Sugeng Sonten, Terima kasih telah meluangkan waktu untuk membagikan pengalaman positif Anda selama menginap di Grand Mercure Malang Mirama. Kami sangat senang mengetahui bahwa Anda menikmati pengalaman Anda bersama kami. Ulasan dan apresiasi Anda merupakan motivasi besar bagi seluruh tim kami untuk terus memberikan pelayanan terbaik kepada setiap tamu. Kami menantikan kesempatan untuk menyambut Anda kembali dalam waktu dekat dan memberikan pengalaman menginap yang tak kalah menyenangkan. Terima kasih atas kepercayaan Anda kepada kami. Matur Nuwun Hormat kami, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 4.5/5

Vilia J. Business - Confirmed reviews ALL

Thank you Grand Mercure Malang Mirama! I had a great stay, all the staff are friendly and helpful!

Dear Vilia J., Sugeng Sonten, Terima kasih telah meluangkan waktu untuk membagikan pengalaman positif Anda selama menginap di Grand Mercure Malang Mirama. Kami sangat senang mengetahui bahwa Anda menikmati pengalaman Anda bersama kami. Ulasan dan apresiasi Anda merupakan motivasi besar bagi seluruh tim kami untuk terus memberikan pelayanan terbaik kepada setiap tamu. Kami menantikan kesempatan untuk menyambut Anda kembali dalam waktu dekat dan memberikan pengalaman menginap yang tak kalah menyenangkan. Terima kasih atas kepercayaan Anda kepada kami. Matur Nuwun Hormat kami, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 5.0/5

Evi F. Business - Confirmed reviews ALL

Enjoy

Dear Valued Guest, Sugeng Enjing, Salam Hangat dari Grand Mercure Malang Mirama.. Terima kasih telah bersedia meluangkan waktu untuk memberikan penilaian dan ulasan yang sangat berharga mengenai pengalaman anda bersama kami Grand Mercure Malang Mirama. Sangat menyenangkan bagi kami mengetahui bahwa Anda mendapatkan pengalaman yang menyenangkan selama bersama kami. Kami selalu membagikan dan memberitahukan mengenai penilaian atau ulasan Anda yang sangat berharga kepada tim kami. Kami yakin bahwa hal ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya kami bisa memberikan yang terbaik seperti kunjungan Anda sebelumnya. Matur Nuwun Hormat kami, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 4.5/5

Fachry R. Families - Confirmed reviews ALL

comfortable, friendly staff, delicious breakfast

Dear Valued Guest, Sugeng Enjing, Terima kasih telah meluangkan waktu untuk membagikan pengalaman positif Anda selama menginap di Grand Mercure Malang Mirama. Kami sangat senang mengetahui bahwa Anda menikmati pengalaman Anda bersama kami. Ulasan dan apresiasi Anda merupakan motivasi besar bagi seluruh tim kami untuk terus memberikan pelayanan terbaik kepada setiap tamu. Kami menantikan kesempatan untuk menyambut Anda kembali dalam waktu dekat dan memberikan pengalaman menginap yang tak kalah menyenangkan. Terima kasih atas kepercayaan Anda kepada kami. Matur Nuwun Hormat kami, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 3.0/5

Sherry L. D. Families - Confirmed reviews ALL

since check in I think the staff in the reception just busy themselves. for the room itself it was not that clean, I could spot few dust and hair in the bathroom and in the carpet, the spring bed was also left with a black spot. Only allowed to consume 4 bottles a day in a junior suite room while I paid 2 million for the room.

Dear Valued Guest, Sugeng Enjing, Salam Hangat dari Grand Mercure Malang Mirama. Terima kasih telah meluangkan waktu untuk menyampaikan ulasan dan masukan Anda terkait pengalaman menginap di Grand Mercure Malang Mirama. Kami mohon maaf atas ketidaknyamanan yang Anda alami. Masukan Anda sangat berarti bagi kami dan telah kami tindak lanjuti kepada tim terkait sebagai bahan evaluasi dan perbaikan agar kejadian serupa tidak terulang kembali di masa mendatang. Kami berharap masih diberikan kesempatan untuk menyambut Anda kembali dan memberikan pengalaman menginap yang jauh lebih baik sesuai dengan standar pelayanan kami. Terima kasih atas perhatian dan pengertiannya. Matur Nuwun Hormat kami, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 4.5/5

Achmad J. F. Families - Confirmed reviews ALL

Excellent hospitality and a very good breakfast menu variations

Dear Valued Guest, Sugeng Enjing, Warm greetings from Grand Mercure Malang Mirama Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your kind words and appreciation truly motivate our team to continuously deliver exceptional service to all our valued guests. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 4.5/5

Mariano A. S. Business - Confirmed reviews ALL

Exellence

Dear Valued Guest, Sugeng Enjing, Warm greetings from Grand Mercure Malang Mirama Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your kind words and appreciation truly motivate our team to continuously deliver exceptional service to all our valued guests. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 5.0/5

Rob V. E. Couples - Confirmed reviews ALL

Great accommodation, very friendly and helpful staff and amazing breakfast. I visited hundreds of hotels already, but never had such and extensive breakfast. Ee loved our stay here!

Dear Valued Guest, Sugeng Enjing, Warm greetings from Grand Mercure Malang Mirama Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your kind words and appreciation truly motivate our team to continuously deliver exceptional service to all our valued guests. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 5.0/5

Ronny S. Families - Confirmed reviews ALL

Staffs are very nice and helpful. Me & Family are very happy during our stay. Definitely will come back again.

Dear Valued Guest, Sugeng Enjing, Warm greetings from Grand Mercure Malang Mirama Thank you for taking the time to share your positive experience during your stay at Grand Mercure Malang Mirama . We are delighted to learn that you enjoyed your stay with us. Your kind words and appreciation truly motivate our team to continuously deliver exceptional service to all our valued guests. We look forward to welcoming you back in the near future for another pleasant and memorable stay. Thank you for your trust in us. Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 4.5/5

Febrianna R. W. Families - Confirmed reviews ALL

the vibe, facility, food is second to none in malang.

Dear Valued Guest, Sugeng Enjing, Terima kasih telah meluangkan waktu untuk membagikan pengalaman positif Anda selama menginap di Grand Mercure Malang Mirama. Kami sangat senang mengetahui bahwa Anda menikmati pengalaman Anda bersama kami. Ulasan dan apresiasi Anda merupakan motivasi besar bagi seluruh tim kami untuk terus memberikan pelayanan terbaik kepada setiap tamu. Kami menantikan kesempatan untuk menyambut Anda kembali dalam waktu dekat dan memberikan pengalaman menginap yang tak kalah menyenangkan. Terima kasih atas kepercayaan Anda kepada kami. Matur Nuwun Hormat kami, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 5.0/5

. D. E. S. Solo - Confirmed reviews ALL

Perfect

Dear Valued Guest, Sugeng Enjing, Terima kasih telah meluangkan waktu untuk membagikan pengalaman positif Anda selama menginap di Grand Mercure Malang Mirama. Kami sangat senang mengetahui bahwa Anda menikmati pengalaman Anda bersama kami. Ulasan dan apresiasi Anda merupakan motivasi besar bagi seluruh tim kami untuk terus memberikan pelayanan terbaik kepada setiap tamu. Kami menantikan kesempatan untuk menyambut Anda kembali dalam waktu dekat dan memberikan pengalaman menginap yang tak kalah menyenangkan. Terima kasih atas kepercayaan Anda kepada kami. Matur Nuwun Hormat kami, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 4.5/5

Dwi S. Families - Confirmed reviews ALL

Nice experience for first time..just stay for 2 days n everything was good

Dear Valued Guest, Sugeng Enjing, Terima kasih telah meluangkan waktu untuk membagikan pengalaman positif Anda selama menginap di Grand Mercure Malang Mirama. Kami sangat senang mengetahui bahwa Anda menikmati pengalaman Anda bersama kami. Ulasan dan apresiasi Anda merupakan motivasi besar bagi seluruh tim kami untuk terus memberikan pelayanan terbaik kepada setiap tamu. Umpan balik Anda terkait koneksi jaringan telah kami terima dan akan kami tinjau ulang agar dapat dilakukan peningkatan. Terima kasih atas penyampaiannya. Kami menantikan kesempatan untuk menyambut Anda kembali dalam waktu dekat dan memberikan pengalaman menginap yang tak kalah menyenangkan. Terima kasih atas kepercayaan Anda kepada kami. Matur Nuwun Hormat kami, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Other web-users rate our hotel

  • 287 reviews 8.3/10 Location
  • 1,467 reviews 9.2/10 Room
  • 2,172 reviews 9.4/10 Service
  • 14 reviews 5.8/10 WiFi
  • 1,197 reviews 9.3/10 Food
  • 827 reviews 9.2/10 Cleanliness
  • 821 reviews 9.3/10 Amenities
  • 651 reviews 9.5/10 Breakfast

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Malang Hotels