ibis Styles Malang 3 stars

Customer review rating (ALL Rating) 4.4/5 609 reviews

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Description

Hotel extras

  • Unique and Colourful Design Hotel

  • Semi-outdoor warm water swimming pool

  • Non Single Use Plastic Campaign

  • 2 hours away from beautiful Tumpaksewu Waterfall

  • 2 hours away from Mt. Bromo National Cultural Asset and Sanctuary

Our accommodation(s)

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Hotel location

ibis Styles Malang

Jl S Parman 45
65122 MALANG
Indonesia

GPS:-7.952814, 112.638727

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

STREATS

This restaurant offers the best of local, Asian and international cuisine in a vibrant and friendly ambience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  609 reviews

TripAdvisor Rating  4.0/5  685 reviews

Certificate of excellence 2025

Customer review rating 3.0/5

Guest 9. Families - Confirmed reviews ALL

We heard our neighbours talking trough the walls. Also outside noise from scooters/cars was to much. Swimming poule was for teaching children and only 3 beds! WiFi was terrible. Breakfast was good. Rooms look nice.

Dear Celine Lunshof, Thank you for taking the time to tell us about your experience at the ibis Styles Malang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Ina Rianawati General Manager

Customer review rating 3.5/5

Guest 9. Families - Confirmed reviews ALL

friendly staff

Dear Guest, Thank you for your stay at ibis Styles Malang during your visit at Malang. On behalf of all the Team and myself, I sincerely apologize for all the inconveniences.. We really appreciate that you bring up the issue regarding cleanlines to our attention. Rest assured all Managers have noted your inputs, and are working hard to improve the quality of our services We are looking forward to have the chance to welcoming you again in near future. Sincerely yours, Ina Rianawati General Manager

Customer review rating 4.5/5

Guest 8. Families - Confirmed reviews ALL

Secara umum OK lah, memuaskan Ramah dan Layanan bagus Area Parkir saat Fullbooked tidak mencukupi, kendaraan kami di parkir di luar Hotel, ya walau tidak ada gangguan keamanan Menu Breakfast kurang lengkap. Maaf sekedar masukan bukan untuk menyampaikan keluhan

Dear Pudji Winarto, Terima kasih telah menulis ulasan dan memberikan nilai yang luar biasa tentang hotel kami. Kami sangat senang mengetahui bahwa Anda menikmati semua layanan dan fasilitas yang kami sediakan. Kami menghargai semua komentar dari tamu dan akan membagikan komentar Anda dengan seluruh tim. Saya yakin semua orang akan terdorong oleh ulasan baik dari Anda dan akan terpacu untuk terus memberikan layanan terbaik kepada para tamu Terima kasih untuk masukan yang Anda berikan berkaitan dengan menu sarapan pagi Kami tunggu kedatangan Anda selanjutnya Hormat saya, Ina Rianawati General Manager

Customer review rating 3.5/5

Guest 3. Families - Confirmed reviews ALL

The towels is not good, the color not suitable, please replace with a new one

Dear Rini Ambarsari, Thank you for your stay at ibis Styles Malang during your visit at Malang. On behalf of all the Team and myself, I sincerely apologize for all the inconveniences.. We really appreciate that you bring up the issue regarding towel condition to our attention. Rest assured all Managers have noted your inputs, and are working hard to improve the quality of our services We are looking forward to have the chance to welcoming you again in near future. Sincerely yours, Ina Rianawati General Manager

Customer review rating 4.5/5

Guest 5. Families - Confirmed reviews ALL

has really nice room, wide, has nice view, love it

Dear Debri Swastika, Thank you for your kind review about your recent stay at ibis Styles Malang! I\'m pleased that you have enjoyed your stay with us and look forward to having the opportunity to see you again hopefully in the near future! Sincerely yours, Ina Rianawati General Manager

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Other web-users rate our hotel

  • 194 reviews 7.7/10 Location
  • 576 reviews 7.8/10 Room
  • 589 reviews 9.3/10 Service
  • 13 reviews 7.9/10 WiFi
  • 316 reviews 7.4/10 Cleanliness
  • 216 reviews 6.3/10 Breakfast
  • 81 reviews 8.1/10 Pool
  • 26 reviews 7.7/10 Wellness Area

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