Novotel Jakarta Cikini 4 stars

Customer review rating (ALL Rating) 4.8/5 1,491 reviews

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Jalan Cikini Raya No 107 109, Cikini Menteng, Jakarta Pusat, 10330 JAKARTA, Indonesia

Description

Hotel extras

  • Strategically located in Central Jakarta, flexible access without odd-even traffic restriction

  • Within 15 minutes' drive to Jakarta's CBD and SCBD

  • Spacious Ballroom and 17 meeting rooms, co-working space with business center facilities

  • Food Exchange Restaurant serving International culinary attraction with live kitchen

  • Your time your way, enjoy free cycling experience and 24 hours gym for your well-being

Our accommodation(s)

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Hotel location

Novotel Jakarta Cikini

Jalan Cikini Raya No 107 109, Cikini Menteng, Jakarta Pusat
10330 JAKARTA
Indonesia

GPS:-6.195732, 106.839973

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Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange by Novotel offers international buffet and a la carte options. It is a social dining hub in our travel and staycation hotel that has a multiple seating concept and a live kitchen that allows direct interaction with the culinary team.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,491 reviews

Customer review rating 5.0/5

Prilia R. Solo - Confirmed reviews ALL

It was my second stay, and there’s no need to mention whether I would return again — the fact that I came back already shows that my first stay was truly enjoyable and met my expectations. The only minus point during this stay was that my room had a smoke smell. You may kindly check this again for future stays. Overall, I will definitely come back!

Dear Ms Prilia R., Thank you for choosing to stay with us again and for sharing your kind feedback. We are truly delighted to know that your return visit reflects a positive experience from your previous stay. Your continued trust and support mean a lot to us. At the same time, we sincerely apologize for the smoke smell in your room during this stay. This is certainly not the standard we aim to provide, and we will immediately share your feedback with our housekeeping team to ensure a more thorough inspection and prevention for future arrivals. We are very happy to know that, overall, you still had an enjoyable stay, and we look forward to welcoming you back again for an even more comfortable experience. Warm regards, Riganda Togatorop General Manager

Customer review rating 5.0/5

Salshabila A. Solo - Confirmed reviews ALL

always enjoying my stay in Novotel Cikini. all the staff service were amazing. especially, front office team Mba Salsa, Mas Mirza, Mas Arie, Mas Taufik. restaurant team Yanti and Elsa. housekeeping Sarah. superb!

Dear Ms Salshabila A., Thank you for sharing your experience at Novotel Jakarta Cikini. Providing the best service is our priority, and we are delighted to know that you had an enjoyable experience. We look forward to welcoming you back to Novotel Jakarta Cikini. Best regards, Riganda Togatorop General Manager

Customer review rating 5.0/5

Fatin A. M. S. Business - Confirmed reviews ALL

I love how everything is close by. Delicious food, big malls and cinema. I enjoy they helpful and fast response staff. Very clean and spacious room.

Dear Ms Fatin a. M. s., Thank you for taking time to share your experience during your stay. We really appreciate and glad to hear that you enjoyed stay with us. It was our great pleasure to assist you during stay for an enjoyable and memorable experience. We look forward to welcoming you again in the future. Best Regards, Riganda Togatorop General Manager

Customer review rating 4.0/5

Hany M. F. E. Couples - Confirmed reviews ALL

I like the design of the room and variety of the food, but I don't like the space planning of the lobby and the staff English language is not good, and location in heavy traffic area

Dear Mr Hany M. F. E., Thank you for taking the time to share your feedback with us. We are pleased to know that you liked the room design and the variety of food offered during your stay. At the same time, we sincerely appreciate your constructive comments regarding the lobby space layout, staff communication, and language proficiency, as well as your observation about the traffic conditions around the hotel. Please accept our apologies for any inconvenience you experienced. Your feedback is very valuable, and we will certainly share it with the relevant departments to review areas for improvement, including staff language training and overall guest experience enhancement. We truly appreciate your honest input, as it helps us grow and improve our services. We hope to have the opportunity to welcome you back and provide you with a much improved experience in the future. Warm regards, Riganda Togatorop General Manager

Customer review rating 4.0/5

Mohdali A. Couples - Confirmed reviews ALL

Hotel location was good and walking distance to braga , reception and room was good but for breakfast was just normal not much of International choice

Dear Mr Mohdali A., Thank you for sharing your feedback with us. We are glad to know that you found the hotel clean and comfortable, and that you appreciated our strategic location and our service. At the same time, we take note of your comment regarding the breakfast selection. We understand your expectation for more international choices, and your feedback has been shared with our Culinary team for further review and improvement of variety and offerings. Thank you once again for your valuable input. We hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future. Warm regards, Riganda Togatorop General Manager

Other web-users rate our hotel

  • 423 reviews 8.7/10 Location
  • 1,284 reviews 9.1/10 Room
  • 2,331 reviews 9.5/10 Service
  • 44 reviews 6.6/10 WiFi
  • 1,778 reviews 9.5/10 Food
  • 720 reviews 9.4/10 Breakfast
  • 650 reviews 9.4/10 Cleanliness
  • 341 reviews 8.3/10 Comfort

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