Grand Mercure Bengaluru at Gopalan Mall 5 stars

Customer review rating (ALL Rating) 4.6/5 1,140 reviews

Grand Mercure Bengaluru at Gopalan Mall - Image 1
Grand Mercure Bengaluru at Gopalan Mall - Image 2
Grand Mercure Bengaluru at Gopalan Mall - Image 3
Grand Mercure Bengaluru at Gopalan Mall - Image 4

Description

Hotel extras

  • Elegantly designed rooms starting from 37 sq.m. Feature wireless charging dock.

  • 8 versatile event spaces, including a ballroom, for meetings and events of 20-400 delegates.

  • 29 apartment styled suites, with state-of-the-art kitchenette and private terrace

  • Enjoy spacious rooms and complimentary stays for up to 2 children under 12 years.

  • La Utsav - the all day dining restaurant features the a' la carte menu

Our accommodation(s)

Book this hotel
Room 1

The 37 sq. m Deluxe Rooms on high floor with city view features WiFi, mini bar, wireless charging dock, tea & coffee maker, large writing desk with multimedia hub & a spacious bathroom with rain shower. Sleeps up to two adults & two children

Max. number of persons
3
Area
From 37 m² / 398 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 37 m² / 398 sq ft
  • Bedding 2 x Single bed(s)

The 37 sq. m Executive rooms offers WiFi, mini bar, wireless charging dock, tea and coffee maker & a spacious bathroom. Also enjoy privileges including access to library lounge and more

Max. number of persons
3
Area
From 37 m² / 398 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

The 37 sq. m Executive rooms offers WiFi, mini bar, wireless charging dock, tea and coffee maker & a spacious bathroom. Also enjoy privileges including access to library lounge and more.

Max. number of persons
3
Area
From 37 m² / 398 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Executive Suite, 2 Bedroom

Features two bedrooms, a separate living room with kitchenette, wireless charging dock, Espresso Machine, & ensuite bathroom with bathtub. Enjoy privileges including complimentary high tea once during stay, access to game zone & library lounge

Max. number of persons
6
Area
From 111 m² / 1194 sq ft

Bedding

Single bed(s) x2

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Induction hobs
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Presidential Suite

Features two bedrooms, a lavish private terrace, spacious living room with dining space & kitchenette, wireless charging dock, & ensuite bathroom with bathtub. Enjoy privileges like complimentary high tea once during stay, access to game lounge & library

  • Most of the accommodation:

    Terrace

Max. number of persons
6
Area
From 182 m² / 1959 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Microwave
  • Mini Bar
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Grand Mercure Bengaluru at Gopalan Mall

Opposite RMZ Infinity Techpark, Swamy Vivekananda Road
560093 Bengaluru
India

GPS:12.992607, 77.660589

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • BLR Additional charge
  • BANGALORE INTL APT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 212 rooms
  • One room for people with reduced mobility
  • 3 connecting rooms
  • 212 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Entertainment

  • Pool Table

Lounge

  • Waiting area or lounge
  • Executive Lounge Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Limousine

  • Limousine Additional charge

Pets

Pets allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet
  • Breakfast à la carte

Business

7 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer
  • Stroller available

Services for children

  • Children''s library
  • Board games available
  • Play area
  • Foosball
  • Children''s TV Channels

Well-being

Pool

  • Outside
  • On site

GYM

  • On site

Sports and leisure

Bowling

  • Nearby
  • On site

La Utsav

La Utsav is a celebration of flavours featuring a great selection of local & global delicacies. The vibrant restaurant with large interactive kitchens serves a delectable a la carte menu during breakfast, lunch and dinner.

Cooking style
International
Capacity
140
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Thematic parties and animation
  • Takeaway Meals
  • Musical Entertainment
  • Private lounge
  • Musical Atmosphère

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

La Utsav is a celebration of flavours featuring a great selection of local & global delicacies. The vibrant restaurant with large interactive kitchens serves a delectable a la carte menu during breakfast, lunch and dinner.

1026 AD - Lounge & Alfresco is a great place to unwind after a busy day of work. The bar features a great selection of speciality coffees, curated mocktails and short eats.

Rejuvenate with a wide range of wellness therapies and beauty elixirs seamlessly delivered by our professional spa healers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,140 reviews

Customer review rating 5.0/5

Rishika S. Solo - Confirmed reviews ALL

Dear Ms. S., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Dekey W. Solo - Confirmed reviews ALL

Dear Ms. W., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Mona P. M. Solo - Confirmed reviews ALL

Dear Ms. M., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Grace C. Solo - Confirmed reviews ALL

Dear Ms. C., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Riya V. S. Solo - Confirmed reviews ALL

Dear Ms. S., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Dear Ms. S., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Dekey W. Solo - Confirmed reviews ALL

Excellent stay at Grand Mercure Bengaluru at Gopalan Mall! Great ambience, comfortable rooms, and outstanding hospitality. A special thanks to Prerona from Guest Relations for her courteous behaviour, professionalism, and exceptional care. She made the entire experience even more enjoyable with her warm and helpful approach. Truly appreciate the service and would highly recommend this hotel!

Dear Ms. W., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Mona P. M. Solo - Confirmed reviews ALL

Big and precious room very neat and clean. Well maintained hotel. The team was very supportive and courteous everyone in la utsav , housekeeping and front desk even chefs are also very friendly took good care of us. From guest relation Ms. Sneha and Ms. Prerona was really good and very nice.

Dear Ms. M., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Grace C. Solo - Confirmed reviews ALL

I would like to appreciate chef Ayush and his team for curating such a delicious breakfast spread and more importantly checking on guests and making sure their experience is top notch. I really appreciate the way everything was arranged and setup. Throughly enjoyed my stay and the hospitality. I really enjoyed and was supported by prerona was good. Rooms were maintained clean and everything inside room was perfect.

Dear Ms. C., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Riya V. S. Solo - Confirmed reviews ALL

Extremely satisfied with the overall stay, breakfast and services. Hospitality is on top.

Dear Ms. S., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Tenzin C. Solo - Confirmed reviews ALL

It was a fantastic stay in Grand mercure Bengaluru Gopalan mall hotel , check in was super fast and check out was also smooth , I like to mention ms. Sneha from reception,she was so kind . Always ready to greet me with a big smile

Dear Ms. C., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Sapam B. D. Solo - Confirmed reviews ALL

Beautiful hotel with beautiful staffs. I loved the gym. Breakfast buffet was really great. Front office team is amazing specially prerona from guest relation.

Dear Ms. D., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Zareen A. R. K. Solo - Confirmed reviews ALL

This hotel provides a variety of foods in the restaurant, bar is also well arranged, Desk lady was sneha when I did the check in ,she helped me a lot , thanks to her and the whole team of grand Mercure

Dear Ms. K., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 4.5/5

Marie D. N. G. Couples - Confirmed reviews ALL

We were upgraded to a suite, was very spacious and comfortable and the staff was lovely

Dear Ms. G., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Ankita C. Solo - Confirmed reviews ALL

Extremely happy with the stay, food and service. Specially breakfast was amazing. Prerona at in the guest relation was very friendly.

Dear Ms. C., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Imtytula I. Solo - Confirmed reviews ALL

Great hotel for stay. The location is really good. Its little.far from the city. Reception staffs Prerona was very welcoming Great hotel for stay... it's away from the main city. Front desk staff Prerona was very welcoming and friendly. I. like the rooms and food as well.

Dear Ms. Imtytula, Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Swastik S. Solo - Confirmed reviews ALL

I recently stayed at Grand Mercure Bengaluru Gopalan Mall. The front desk staff was extremely accomodating and arranged a smooth check in, which was really appreciated. Prerona and sneha from the guest relations was very friendly always greet with a smile. The highlight of our stay however was the dining experience. I want to give a special shout out to the chef Ayush who provided wonderful attention to detail during our breakfast. Their warm hospitality truly made our stay memorable. I would like to visit again.

Dear Ms. s., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Mohammed A. K. Business - Confirmed reviews ALL

The staff were super friendly. Room was clean, and amazing food!! Loved it.

Dear Mr. K., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 1.5/5

Neha G. Business - Confirmed reviews ALL

Very bad experience. I am a vegetarian. My order was mixed up and I was served prawns that led to sea food allergy. Nothing in the room was working. The locker was out of battery, the conditioner was not filled, the pumps did not work, the card reader in the lift was not functioning. I am amazed at how this is offered to Accor Gold members.

Dear Ms. G., Namaskara! Thank you for taking the time to tell us about your overall experience at the Grand Mercure Gopalan Mall. I am sorry that your experience did not meet your expectations. At Grand Mercure, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We truly appreciate your feedback and hope you may consider giving us another opportunity in the future to provide you with a significantly improved experience that better reflects our hospitality standards. Best Regards, Ram Shetty General Manager

Customer review rating 4.5/5

Nikhil M. Business - Confirmed reviews ALL

It was a comfortable and pleasant stay. it was my first time staying there and i felt like home. Although entire staff is really caring and cooperative, I would like convey my special thanks to Mr. Karthick, Mr. Sagnik and Ms. Selena for their patience, hospitality and making my stay a memorable one. Would love to come with my family again.

Dear Mr. M., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Hanna K. Solo - Confirmed reviews ALL

Great hotel and great hospitality provided by prerona. The breakfast buffet was very nice . Clean and well maintained hotel.

Dear Ms.K., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Saru D. Solo - Confirmed reviews ALL

Excellent experience from start to finish. The front office team at the reception was extremely friendly, professional and attentive. They made out check in and check out process quick and smooth. Really appreciated the excellent hospitality and service. Special mention to Ms. Prerona for her friendly nature. The food was really nice and breakfast spread was awesome. All the staffs in La utsav was very helpful and polite.

Dear Ms. D., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Kabita B. Solo - Confirmed reviews ALL

Everything was perfect , breakfast was also interesting with lot of options , sneha was so kind in my entire stay

Dear Ms. b., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Sapna K. Solo - Confirmed reviews ALL

Big and comfortable rooms, with great amenities, rooms were so clean and comfy, staffs were so kindly and helpful , really want to appreciate the entire team of grand Mercure

Dear Ms. K., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Kunga C. Solo - Confirmed reviews ALL

Amazing experience and amazing hospitality provided by prerona. She was really very helpful and sweet.

Dear Ms.C., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Other web-users rate our hotel

  • 184 reviews 9/10 Location
  • 487 reviews 8.7/10 Room
  • 1,321 reviews 9.6/10 Service
  • 17 reviews 7.5/10 WiFi
  • 436 reviews 8.8/10 Food
  • 222 reviews 9.5/10 Breakfast
  • 219 reviews 9.7/10 Vibe
  • 193 reviews 8.8/10 Cleanliness

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