Novotel Goa Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.3/5 910 reviews

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Novotel Goa Resort & Spa - Image 1
Novotel Goa Resort & Spa - Image 2
Novotel Goa Resort & Spa - Image 3
Novotel Goa Resort & Spa - Image 4
Pinto Waddo, Off Candolim Road, Candolim, Bardez, 403515 GOA, India

Description

Hotel extras

  • A 4 minute drive to Candolim Beach. Close to Baga, Calangute, Sinquerim and Coco Beach

  • Supervised kids play area, arcade games, sports hub and family friendly activities

  • Global cuisine, Italian-Goan fusion, floating meals, two bars including an inviting sunken bar

  • 7800 sq. ft. pillarless ballroom, dedicated events team that offer unprecedented theme breaks

  • Rejuvenate at New York's renowned Warren Tricomi Salon & Spa with Goa's 1st Turkish hammam

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Twin Room (with Balcony)

Photo out of - Superior Twin Room (with Balcony)

Enjoy the natural, modern atmosphere of a Superior Room of 341 sq. ft. with a balcony, ensuite bathroom with signature Novotel bathroom amenities. All inclusive of complimentary Wi-Fi and tea/coffee making facilities.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 31 m² / 333 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Shower Head with colored LED
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 31 m² / 333 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
  • Most of the accommodation: Balcony
See availabilities

Enjoy the views of the surrounding greenery from our bright & airy premium rooms of 341 sq. ft. ensuite bathroom with signature Novotel amenities and a private balcony. All inclusive of complimentary Wi-Fi and tea/coffee making facilities.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 31 m² / 333 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Prestige Suite

Photo out of - Prestige Suite

Spacious family suite of 682 sq.ft with a living area and dining area, kitchenette with microwave and coffee maker. Features a large bed and pull out sofa-bed, two large TV's, spacious bathroom with walk-in wardrobe.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 63 m² / 678 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Electric stove
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Goa Resort & Spa

Pinto Waddo, Off Candolim Road, Candolim, Bardez
403515 GOA
India

GPS:15.520575, 73.769631

Telephone
Fax +91 832 711 2424
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park
  • DABOLIM AIRPORT Additional charge
  • GOI Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 121 rooms
  • One room for people with reduced mobility
  • 4 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Pressing Additional charge

Wi-Fi

  • High Speed internet Additional charge
  • WiFi at the hotel Additional charge
  • WiFi in the communal areas Additional charge
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets allowed

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

7 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Video game area
  • Board games available
  • Play area
  • Foosball
  • Children''s TV Channels

Well-being

Vitality Pool Currently unavailable

  • Outside
  • On site

Kids Pool Currently unavailable

  • Outside

In Balance Fitness Centre

  • On site

Sports and leisure

Badminton court

  • On site

Gym

  • On site

Basketball court

  • On site
  • Near the property

Forno Tino

Photo out of - Forno Tino

Our casual Italian dining restaurant overlooking lush green paddy fields and hills serves authentic Italian cuisine along with signature Goan and Italian fusion dishes crafted to excellence.

Cooking style
Italian
Capacity
40

Other informations

Services

  • Exceptional View

Payment

  • Cash
  • Credit card
  • Contactless
  • Other

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Our casual Italian dining restaurant overlooking lush green paddy fields and hills serves authentic Italian cuisine along with signature Goan and Italian fusion dishes crafted to excellence.

Sunken Bar

Other informations

Services

  • Free Wireless internet (WiFi)

Payment

  • Cash
  • Credit card
  • Contactless
  • Other

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

An outdoor infinity pool with a swim up pool bar and private cabanas under the great Banyan overlooking the paddy fields and hills with a lot of sunshine. Serving up innovative refreshing beverages, light bites and soothing music.

In Balance at the Novotel Goa Resort & Spa highlights a convenient work-out space with modern equipment adjacent the outdoor swimming pool. Operational 24 hours a day 7 days a week on request

New York's finest Warren Tricomi Salon & Spa set in a traditional Bali wooden structure surrounded by the tropical mini forest features Goa's only Turkish Hammam. The Spa houses 5 chalets, each of which has two individual treatment rooms.

1131m2 of banquet space with the 2nd largest pillarless ballroom in North Goa. Ample choice of unique settings, an experienced events team to oversee every element of any event from arrival to departure and exquisite cuisine to match your occasion .

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  910 reviews

Customer review rating 3.0/5

Sunita C. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Bharathimaran M. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Ram B. B. Y. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Sumit K. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Pardeep S. Friends - Confirmed reviews ALL

Customer review rating 3.0/5

Sunita C. Couples - Confirmed reviews ALL

The quality of the room and the furniture in the room was sub standard. Table was worn out with small damages in many places. Other wise we had nice experience

Customer review rating 3.0/5

Bharathimaran M. Families - Confirmed reviews ALL

The room was assigned near construction site. The workers were working during the night. The workers access door was kept open near the room entrance. It should be closed. There was a construction barricade kept near room entrance which was dirty with construction materials. Overall first impression was not that good due to construction. Otherwise I would have rated 9. I had to do multiple follow ups for 2 days to change the room. Then I got the room changed. The restaurant staffs were good.

Customer review rating 5.0/5

Ram B. B. Y. Families - Confirmed reviews ALL

It was a wonderful experience for the family, great hospitality, courteous staff, great food, and close to beaches like Candolim and Calangute.

Customer review rating 4.5/5

Sumit K. Families - Confirmed reviews ALL

Yummy food, well located and very good hospitality. Very testy birthday cake from hotels was really super delightful.

Customer review rating 4.5/5

Pardeep S. Friends - Confirmed reviews ALL

Stay was very nice, staff behaviour was absolutely very good, food was amazing and room cleanliness was good.

Customer review rating 2.0/5

Subhayan B. Families - Confirmed reviews ALL

Renovation making the whole place dusty. Break spread has deteriorated. Fewer staff for which as. A guest I had to do all the work… what’s the point of a 5 star resort then. One positive thing like always is the wonderful pool and the pool side.

Customer review rating 5.0/5

N N. Solo - Confirmed reviews ALL

Good stay

Customer review rating 4.5/5

Rajdeep B. Families - Confirmed reviews ALL

Stay was comfortable. The guest service by the F&B team at the restaurant made the stay more enjoyable!!

Customer review rating 4.5/5

Deepak R. Families - Confirmed reviews ALL

Lovely stay with great staff in helping inn all my needs. Specially Nathan and Parchi

Customer review rating 5.0/5

Rs A. Couples - Confirmed reviews ALL

We really had a great experience here Mr.Biswajid made our day in the resort memorable and lovely the whole staffs were friendly and supporting i really loved the hoapitality by mr.Biswajid and team . The way he takes care of the guests is amazing and supportive .we would love to visit again the property soon😀❤️

Dear Rs A., Thank you for sharing such a wonderful and heartfelt review. We are delighted to know that you had a great experience at Novotel Goa Resort & Spa and that our team contributed to making your stay memorable and special. It is especially heartening to hear your kind words about Mr. Biswajid. We are pleased that his warmth, care, and attentive approach made such a positive difference to your experience. We will certainly share your appreciation with Biswajit and the entire team, as recognition from our guests is a great source of motivation. Thank you for appreciating the friendly and supportive hospitality extended by our team. We truly look forward to welcoming you back to Novotel Goa Resort & Spa very soon for another memorable stay. ❤️ Warm regards, Amit Sangwan Cluster General Manager

Customer review rating 0.5/5

Varun S. Families - Confirmed reviews ALL

Staff is good and courteous. Property is very old and most stuff is either non functional or broken. We had to change tooms twice due to the smell in the washroom. Phones are also old, in room 234 inhad to hold the phone wire to be able to listen to the person taking on the other side. You should consider providing a refund as the experience is not of novotel standards. Not sure if i will ever visit novotel again.

Dear Varun S., Thank you for taking the time to share your detailed feedback. While we are grateful that you found our staff courteous and helpful, I sincerely apologize that several aspects of your stay fell significantly short of the standards you expect from Novotel Goa Resort & Spa. I am particularly concerned to learn that you had to change rooms twice due to an unpleasant smell in the washroom. Having to relocate repeatedly during a stay is certainly frustrating and not the experience we want our guests to have. Your feedback regarding the condition of the in-room facilities and the telephone in Room 234 is equally concerning. A phone that requires the wire to be held in a particular position to communicate is clearly not acceptable. We fully understand your disappointment regarding the overall condition of the property and your feeling that the experience did not reflect Novotel standards. Your comments have been shared with the concerned teams, and we will review the maintenance and room-condition concerns on priority. Regarding your request for a refund, we would be happy to have the matter reviewed based on the details of your stay and the inconveniences faced. We sincerely regret that we did not deliver the experience you deserved and, more importantly, that this has affected your confidence in returning to our hotel. We truly hope we can have the opportunity to address your concerns and restore your trust in Novotel Goa Resort & Spa. Warm regards, Amit Sangwan Cluster General Manager

Customer review rating 4.5/5

Shrikant W. Families - Confirmed reviews ALL

The staff is supportive, the welcome drinks were amazing, the staff at counter was excellent.

Dear Shrikant W., Thank you for your wonderful feedback. We are delighted to know that you appreciated the supportive nature of our team and enjoyed our welcome drinks. It is especially encouraging to hear your kind words about our Front Office team. We will certainly share your appreciation with the colleagues, as such recognition is a great motivation for us to continue delivering warm and attentive hospitality. We look forward to welcoming you back to Novotel Goa Resort & Spa for another memorable stay. Warm regards, Amit Sangwan Cluster General Manager

Customer review rating 0.5/5

Saman K. Families - Confirmed reviews ALL

I am writing to express my disappointment regarding our recent stay and the service provided at your restaurant. We specifically booked our meal package with the expectation of a buffet service, which allows us the flexibility to select our preferred items and quantities. Upon arrival, we were informed that meals would instead be served directly to our table to prevent food waste. While I understand the intention behind minimizing waste, this sudden change significantly altered the service we paid for and expected. Furthermore, when I brought this concern to the attention of the duty manager, the interaction was handled unprofessionally. Rather than offering a constructive solution, the manager's tone became rude and raised, ultimately telling us to go to the nearby Novotel if we wanted a buffet. This level of service and customer care falls well short of acceptable hospitality standards. I request a review of this incident and a response regarding how this misrepresentation of services and poor customer care will be addressed.

Dear Saman K., Thank you for taking the time to share your detailed feedback. Please accept my sincere apologies for the disappointment and frustration caused during your stay and, in particular, for the experience you had at our restaurant. We fully understand your concern regarding the meal package. If a buffet experience was what you had booked and expected, any change in the mode of service without adequate communication or an appropriate alternative would understandably be disappointing. We regret that this expectation was not managed appropriately. I am particularly concerned about your interaction with our Duty Manager. Regardless of the circumstances, a guest should always be treated with courtesy, patience, and respect. The response and tone you have described, including being asked to visit another Novotel if you wanted a buffet, are certainly not representative of the hospitality standards we expect from our team. Please be assured that I will personally review this incident with the concerned teams, including the details of the meal package, the communication provided at the time of arrival, and the interaction with the Duty Manager. We will take the necessary corrective action based on our findings to ensure that such an experience is not repeated. We sincerely regret that we fell short of your expectations and appreciate you bringing this matter to our attention. Your feedback is important to us, and we hope to have the opportunity to restore your confidence in Novotel Goa Resort & Spa. Warm regards, Amit Sangwan Cluster General Manager

Customer review rating 1.5/5

Harsha D. S. Families - Confirmed reviews ALL

Location is good. Rooms need maintenance and repairs. Leaking ac , worn furnishings. Food average. Service not attentive. Not upto expected 5 star. Resort was under maintenance

Dear Harsha D. S., Thank you for taking the time to share your feedback with us. While we are pleased that you appreciated our location, I sincerely apologize that several aspects of your stay did not meet the standards you expected from Novotel Goa Resort & Spa. We regret the maintenance concerns you experienced, particularly the leaking AC and worn furnishings. We understand that such issues can significantly impact the comfort of a stay, and your feedback will be taken up with our Engineering and Housekeeping teams for immediate review. We are also sorry that our food and service did not meet your expectations. Our guests should always receive attentive and prompt service, and we will reinforce this with the respective teams. We acknowledge that the ongoing maintenance and renovation works may have affected your overall impression of the resort. However, we understand that this does not diminish your expectation of a comfortable stay and service consistent with our standards. Thank you for your candid feedback. We take your comments seriously and will use them to identify areas requiring immediate attention. We hope to have the opportunity to welcome you again and provide you with the experience you expected from us. Warm regards, Amit Sangwan Cluster General Manager

Customer review rating 0.5/5

Sambaran K. Business - Confirmed reviews ALL

rooms are in very bad condition and not 5 star standards. i will think twice before looking at Novotel after this.

Dear Sambaran K., Thank you for sharing your feedback with us. Please accept my sincere apologies that the condition of the rooms fell well short of your expectations and did not reflect the standards you associate with a five-star property. We fully understand your disappointment, particularly when the condition of the room has such a significant impact on the overall stay. Your comments regarding the room condition have been taken seriously and will be reviewed with our Engineering and Housekeeping teams to ensure that the necessary maintenance and improvements are addressed. We are truly sorry that this experience has affected your confidence in Novotel. We value your feedback and hope that, in the future, we can have an opportunity to restore your trust and demonstrate the level of comfort and hospitality we are committed to providing. Warm regards, Amit Sangwan Cluster General Manager

Customer review rating 5.0/5

Priti P. D. Families - Confirmed reviews ALL

I had misplaced one of the identity cards and staff was very helpful in finding it , they even checked cctv to figure out where it was! And all this is apart from the excellent service they had!

Dear PRITI P. D., Thank you for sharing such wonderful feedback. We are delighted to know that our team was able to assist you in locating your misplaced identity card and went the extra mile by reviewing the CCTV to help trace it. Such moments truly reflect the care, ownership, and commitment we strive to demonstrate towards our guests. It is equally heartening to know that you enjoyed our service throughout your stay. We will certainly share your appreciation with the team, as recognition like this is a great motivation for our colleagues. Thank you once again for choosing Novotel Goa Resort & Spa. We look forward to welcoming you back and delivering another excellent experience. Warm regards, Amit Sangwan Cluster General Manager

Customer review rating 4.5/5

Mayank B. Couples - Confirmed reviews ALL

I celebrated my birthday 16 August 2026 at Novotel Goa resort and spa had a great time.

Dear Mayank B., Dear Guest, Thank you for choosing Novotel Goa Resort & Spa to celebrate your birthday and for taking the time to share your wonderful feedback. We are delighted to know that you had a great time celebrating your special day with us. It is always a pleasure to be part of such memorable occasions, and we are thrilled that our hospitality and experience added to your celebration. Thank you once again for choosing us for your birthday. We look forward to welcoming you back to Novotel Goa Resort & Spa for many more memorable stays and celebrations. Warm regards, Amit Sangwan Cluster General Manager

Customer review rating 1.0/5

Chinthanippu D. Families - Confirmed reviews ALL

Nothing was professional or anywhere close to the hospitality we experienced in other Accor properties. Ingredients in the breakfast felt so cheap. Staff needs better training though there was intent and effort.

Dear Chinthanippu D., Thank you for taking the time to share your candid feedback with us. We sincerely regret that your experience did not reflect the standards of hospitality you have come to expect from Accor properties. We are particularly concerned to hear that you found aspects of our service lacking in professionalism and that the quality of ingredients at breakfast did not meet your expectations. We appreciate your acknowledgement of the team's intent and effort. At the same time, we recognize that genuine effort must be supported by consistent training, product quality, and professional service standards. Your feedback has been shared with the concerned teams for review and corrective action. We value your comments and see them as an opportunity to improve. We hope you will give us another opportunity to welcome you and demonstrate the level of hospitality and quality you rightly expect from an Accor property. Warm regards, Amit Sangwan Cluster General Manager

Customer review rating 3.5/5

Shraddha J. Families - Confirmed reviews ALL

While our overall stay was great. But the arrival checkin needs major improvement, We were travelling with a toddler, The room did not open, receptionist was too rude. She said it is part of housekeeping and not her responsibility. I was not happy with overall delay of 1.5 hour in checkin. wasted that day for us. Apart from this incident we had requested for decor and confirmed over email, on arrival she said they dont have baloons. Again we had to do decor ourselves. But apart from this, The cakes for birthday celeberation were good, Overall room service was good. You should consider increasing time window of kids play area and swimming pool should open early morning.

Dear Shraddha j., Thank you for taking the time to share such detailed feedback following your stay with us. While we are pleased to know that you enjoyed the overall stay, the room service, and the birthday cakes, we sincerely apologize for the inconvenience and frustration caused during your arrival. We understand how disappointing it must have been to experience a delay of approximately 1.5 hours in accessing your room, especially while travelling with a toddler. The manner in which your concern was addressed by our team also falls short of the warm and supportive hospitality we strive to provide. We are equally sorry that the confirmed room decoration could not be arranged as expected, resulting in additional inconvenience for you. Your feedback has been noted and will be reviewed with the concerned teams to ensure better coordination and communication going forward. We also appreciate your suggestions regarding extending the operating hours of the kids' play area and opening the swimming pool earlier in the morning. We will certainly share these recommendations with the respective teams for consideration. Thank you once again for highlighting both the positives and the areas requiring improvement. We hope you will give us another opportunity to provide you and your family with a smoother and more enjoyable experience. Warm regards, Amit Sangwan Cluster General Manager

Other web-users rate our hotel

  • 384 reviews 9.5/10 Location
  • 894 reviews 6.8/10 Room
  • 1,658 reviews 8.9/10 Service
  • 13 reviews 5.6/10 WiFi
  • 500 reviews 6.8/10 Cleanliness
  • 325 reviews 8.3/10 Breakfast
  • 319 reviews 8/10 Pool

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