Novotel Goa Candolim 5 stars

Customer review rating (ALL Rating) 4.2/5 866 reviews

Best price
guarantee
Novotel Goa Candolim - Image 1
Novotel Goa Candolim - Image 2
Novotel Goa Candolim - Image 3
Novotel Goa Candolim - Image 4
Anna Waddo Main Candolim Road, Candolim, Bardez, 403515 GOA, India

Description

Hotel extras

  • 5 minute drive to Candolim Beach. Close to Baga, Calangute & Sinquerim Beach

  • Slide into holiday mode with three pools, including a fun pool with slides and a kiddie pool.

  • Step into an airy atrium lobby with a stylish bar and coffee lounge at its heart.

  • Explore Goa's famous night life at Club Tito's, Cohiba, Sinq and Hammerzz

  • Restore your rhythm at Samayaa World Spa with therapies designed to relax body and mind.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Twin

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu
  • Rollaway bedAdditional charge

Comfort Features

  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 31 m² / 333 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu
  • Rollaway bedAdditional charge

Comfort Features

  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu
  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Enjoy all the comforts of a modern and intuitive room of 387 sq.ft. with a spacious balcony sit-out & bathrooms with signature Novotel bathroom amenities. Features tea/coffee making facilities, free WI-FI and15% off food & spa.

  • Views:

    City View

Max. number of persons
4
Area
From 36 m² / 387 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Enjoy all the comforts of a modern and intuitive room of 387 sq.ft. with a spacious balcony sit-out & bathrooms with signature Novotel bathroom amenities. Features tea/coffee making facilities, free WI-FI and15% off food & spa.

  • Views:

    City View

Max. number of persons
4
Area
From 36 m² / 387 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • DVD player
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Enjoy all the comforts of a modern and intuitive room of 387 sq.ft. with a spacious balcony sit-out overlooking the pool and bathroom equipped with signature Novotel amenities. Features tea/coffee making facilities, free WI-FI and 15% off food and spa.

Max. number of persons
4
Area
From 36 m² / 387 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu
  • Rollaway bedAdditional charge

Comfort Features

  • Shoe polisher
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Enjoy all the comforts of a modern and intuitive room of 387 sq.ft. with a spacious balcony sit-out overlooking the pool and bathroom equipped with signature Novotel amenities. Features tea/coffee making facilities, free WI-FI and 15% off food and spa.

Max. number of persons
4
Area
From 36 m² / 387 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Shoe polisher
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

This 667 sq. ft. duplex suite is perfect for your business trips or leisure stays. Spacious bathroom accommodates a bath tub with signature Novotel bathroom amenities, a balcony, an espresso machine, free WI-FI and 15% off food & spa.

  • Views:

    City View

Max. number of persons
4
Area
From 62 m² / 667 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • DVD player
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Goa Candolim

Anna Waddo Main Candolim Road, Candolim, Bardez
403515 GOA
India

GPS:15.526628, 73.765854

Telephone
Fax +91 832 711 2223

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • DABOLIM AIRPORT Additional charge
  • GOI Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 149 rooms
  • One room for people with reduced mobility
  • 2 family rooms
  • 12 connecting rooms
  • 44 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet Additional charge
  • WiFi in the communal areas Additional charge
  • High speed transmission line Additional charge

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Currency exchange

  • Currency exchange

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

One Meeting room

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 3 to 6 years
  • Childrens Club for 6 to 12 years
  • Video game area
  • Board games available
  • Play area
  • Children''s TV Channels

Well-being

Swimming Pool & Kids'' Fun Pool

  • Outside
  • On site

Sand Pool

  • Outside
  • On site

InBalance Fitness Centre

  • On site

Sports and leisure

Basketball court

  • On site

Table tennis

  • On site

Gym

  • Nearby

Gym

  • On site
  • On site

SQUARE

Photo out of - SQUARE

Discover a vibrant spread of global favourites and regional specialties, brought to life at our interactive live kitchens. From hearty breakfasts and leisurely lunches to sumptuous dinners, every meal is crafted to be fresh, wholesome and full of flavour.

Cooking style
International
Chef name
Alex Dias
Classifications & labels
0
Capacity
120
Accessibility
Accessible service
403515 Goa, India
Telephone +91 832 711 2424

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Exceptional View
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Children menu

Discover a vibrant spread of global favourites and regional specialties, brought to life at our interactive live kitchens. From hearty breakfasts and leisurely lunches to sumptuous dinners, every meal is crafted to be fresh, wholesome and full of flavour.

An outdoor pool bar offering refreshing all natural cocktails, private cabanas and soothing lounge music.

In Balance at Novotel Goa Candolim highlights a convenient work-out space with modern equipment adjacent the outdoor swimming pool. Operational 24hours

Refresh and rejuvenate your senses at Samayaa World Spa. With a promise to soothe your body, mind and soul, we invite you on a journey to sensory heaven by indulging in our array of profoundly relaxing therapies.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  866 reviews

Customer review rating 0.5/5

Mayur T. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Sahil C. Families - Confirmed reviews ALL

Customer review rating 0.5/5

Anurag S. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Amanda C. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Vikas G. R. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Sahil C. Families - Confirmed reviews ALL

Staff is very supportive and welcoming. Loved the food. Tried both, buffet and ala carte, they were both so good that along with breakfast we preferred to go back hotel for lunch and dinner a few times.

Customer review rating 0.5/5

Anurag S. Families - Confirmed reviews ALL

Very disappointing experience at Novotel Goa Candolim (Booking: QSMSJQXZ). Despite my confirmed request for a quiet room away from elevators, I was first allocated room 1223, where noise from an adjoining room disturbed our sleep throughout the night. I was then moved to room 1141, near the housekeeping elevator and storage area, where loud door noises and bottle handling continued throughout the day and night. Despite repeated complaints, the issue was not resolved. I sincerely appreciate Pooja from Guest Relations for her efforts, but the overall experience fell far below expectations. We came for a relaxing family holiday but returned exhausted, suffering from migraines due to lack of sleep. Additionally, incorrect or unclear information at check-in regarding ALL Reward point redemption meant I had to pay spa expenses by credit card instead of using my points as expected. As a long-standing Accor customer who regularly stays at Mercure, ibis and Novotel properties in India and abroad, I am deeply disappointed. Our confirmed room preferences were not honoured despite travelling on weekdays for four nights when rooms appeared to be available. This experience has seriously shaken our trust in Accor. I hope the management reviews these issues and offers an appropriate resolution.

Customer review rating 5.0/5

Amanda C. Business - Confirmed reviews ALL

Novotel Goa Candolim was the perfect hotel for our welcome to Goa. Great rooms, wonderful location and the team were incredible. The food and beverage was also excellent.

Customer review rating 5.0/5

Vikas G. R. Couples - Confirmed reviews ALL

Just a couple of hours before check-in, I called the hotel to request a small surprise for our wedding anniversary. To my delight, despite the very short notice, the team managed to arrange a lovely in-room decoration and even a cake, making the occasion truly special and memorable! A special thanks to Pooja for making this happen so effortlessly at such short notice. Really appreciate the thoughtfulness and the excellent service! Overall, it was a wonderful stay. The hotel offers a convenient location, great rooms, and an excellent dining experience. We thoroughly enjoyed our time here and would definitely love to visit again soon!

Customer review rating 4.0/5

Cibi C. R. Couples - Confirmed reviews ALL

Facilities were decent, room was good. Front desk service could see improvement. I tried approaching a front desk person wearing a white shirt uniform, I don't know may be the manager it looked like he didn't care to answer or even address my request. Breakfast was decent, in-room dining experience wasn't upto the mark. Twice we ordered biryani and the rice wasn't cooked properly. Food took 45 minutes to arrive. Pooja from guest relations helped us in a couple of occasions in a timely manner and kept tabs on us to understand if we need any help during the stay. Appreciate her support during the stay. Also, despite my card being swiped and held for additional charges for incidentals the room wasn't enable for charging during the stay and I had to call in to get it enabled.

Customer review rating 2.5/5

Ashutosh R. Families - Confirmed reviews ALL

not friendly for toddlers with balcony and smoking areas near pool

Customer review rating 5.0/5

Hitesh S. Families - Confirmed reviews ALL

We can there to celebrate our daughter's 1st birthday and staying at Novotel was the best decision. They provided us baby food on timely basis and made her birthday even more special by decorating the room and especially room upgrade.

Customer review rating 4.5/5

Jacqueline C. Couples - Confirmed reviews ALL

Hotel is on the Main Street, 10 mins walk from the beach. Lovely decor. Staff friendly & helpful

Customer review rating 5.0/5

Shivendu B. Families - Confirmed reviews ALL

Well greeted and all amneties including kids zone available

Customer review rating 3.5/5

Chandra M. Families - Confirmed reviews ALL

Food was not tasty . My stomach got upset .

Customer review rating 1.5/5

Amit R. Families - Confirmed reviews ALL

I stayed in room 1105. It was suabby. Cieling and wall had moisture and plaster from ceiling was falling on bed. I have pic which I can provide. I took buffet breakfast and dinner at hotel. Buffet items were repetitive, became monotonous, only one starter option for veg, no tandoori starters, daal, chole, aloo sabji all tasted same, unique taste of each item was missing. Quality of rice was not good. Quality of potato for wedges was not good. Overall I would rate the food at 3 on scale of 10. Clearly food lacked the quality expected from a 5 start hotel. Vada was not crunchy. Few items seemed that they are not fresh like idli, rice

Customer review rating 4.5/5

Siddharth R. Families - Confirmed reviews ALL

good

Customer review rating 4.5/5

Trinadh R. Families - Confirmed reviews ALL

⭐️⭐️⭐️⭐️⭐️ 9/10 – Excellent Stay for Families! Had a wonderful experience at Novotel Goa Candolim! The location is convenient, making it easy to explore Goa. One of the biggest highlights was the excellent breakfast and dinner buffet, with a fantastic spread of dishes and plenty of options to suit different tastes. The swimming pool with slides was awesome, and the kids’ activities were really good, making it an excellent choice for families travelling with children. The spa was another highlight, offering a relaxing experience during our stay. Got the room upgraded for free which was also a pleasant surprise and made our stay even more comfortable. The only drawback is the lack of scenic views from the property. While the resort offers plenty of amenities and a comfortable atmosphere, beautiful views would have made the experience even better. Overall, a fantastic resort for a family holiday, with great food, fun pool activities for kids, a relaxing spa, and comfortable rooms. Would definitely recommend it for families visiting Goa!

Customer review rating 2.0/5

Pavan S. Families - Confirmed reviews ALL

I had a very high hope after the experience at multiple Novotel hotels but this trip had let me down. Right from the start, I had written an email for upgrade almost 15 days before the trip date and also a reminder 5 days before - but no one bothered to even revert on email and on the day of trip - no upgrade was available. The floor in the room was not clean at the time of checkin in the night - lot of dust on floor First day and second day - i had to request multiple times to get an additional blanket and would not expect such service level from Novotel In bathroom, there was no door for the bath section because of which the water spilled across the washroom and always it was wet as there was no way to close the bath section. Check out time, we had requested for luggage transfer and had to wait for almost 30-45 mins after the request which again could have been much better

Customer review rating 4.0/5

Suman R. B. Families - Confirmed reviews ALL

Overall, the stay was comfortable and enjoyable. However, one thing bothered me on the last day: one of the front desk executives called and stated that the room was sold out and that I needed to vacate. If the executive had instead asked about my vacating plans or if I needed additional time, it would have definitely enhanced my experience at Novotel.

Dear Suman R. B., Thank you for sharing your feedback. We are pleased to know that you had a comfortable and enjoyable stay with us. However, we sincerely regret that the communication regarding your departure on the last day did not meet your expectations. We understand that a more courteous approach, by enquiring about your departure plans and whether you required any additional time, would have made your experience more pleasant. Please accept our apologies for the inconvenience caused. Your feedback is valuable to us, and we will share it with our Front Office team to ensure that our communication with guests remains thoughtful, courteous, and in keeping with our hospitality standards. We look forward to welcoming you back to Novotel Goa Candolim for an even more memorable experience. Warm regards, Amit Sangwan Cluster General Manager

Customer review rating 5.0/5

Abdulkadir M. Families - Confirmed reviews ALL

Overall satisfied with hospitality, Location, swiming pool, breakfast spread all Good, over all satisfied

Dear Abdulkadir M., Thank you for sharing your wonderful feedback. We are delighted to know that you had a satisfying stay and enjoyed our hospitality, convenient location, swimming pool, and breakfast spread. Your kind words are a great source of encouragement for our team, and we look forward to welcoming you back to Novotel Goa Candolim for another memorable experience. Warm regards, Amit Sangwan Cluster General Manager

Customer review rating 4.5/5

Jinesh P. Families - Confirmed reviews ALL

The stay was pleasnt and staffs were helpful and polite.

Dear Jinesh P., Thank you for sharing your feedback. We are delighted to know that you had a pleasant stay and found our team members helpful and courteous. Your kind words are truly appreciated and serve as a great motivation for our team to continue delivering warm and attentive hospitality. We look forward to welcoming you back to Novotel Goa Candolim for another enjoyable stay. Warm regards, Amit Sangwan Cluster General Manager

Customer review rating 3.5/5

Ganesh J. K. Couples - Confirmed reviews ALL

Close to sea side

Dear Ganesh J. K., We very much appreciate your comments regarding your stay at the Novotel Goa Candolim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amit Sangwan Cluster General Manager

Customer review rating 5.0/5

Srinivas S. Families - Confirmed reviews ALL

We are very satisfied with hotel facilities, location and services

Dear Srinivas S., Thank you for sharing your valuable feedback. We are delighted to know that you were very satisfied with our hotel facilities, convenient location, and services. Your appreciation is truly encouraging for our team and motivates us to continue delivering exceptional hospitality and memorable experiences. We look forward to welcoming you back to Novotel Goa Candolim for another delightful stay! Warm regards, Amit Sangwan Cluster General Manager

Other web-users rate our hotel

  • 455 reviews 9.6/10 Location
  • 1,230 reviews 7.8/10 Room
  • 2,347 reviews 8.6/10 Service
  • 15 reviews 4.8/10 WiFi
  • 821 reviews 8.1/10 Cleanliness
  • 413 reviews 8.2/10 Breakfast
  • 351 reviews 7.7/10 Pool

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Goa Hotels