Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 2,828 reviews

Novotel Amsterdam Schiphol Airport - Image 1
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Description

Hotel extras

  • 4-star Amsterdam airport hotel, 4 mins by train to Schiphol

  • Well-equipped event space for large and small events

  • On-site bar and restaurant serving international fare

  • Spacious, soundproof rooms & suites with free Wi-Fi

  • 20 mins by train to Amsterdam Centraal

Our accommodation(s)

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Room 1

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,828 reviews

Customer review rating 3.5/5

Ton V. Families - Confirmed reviews ALL

Dear Ton, Thank you for your valuable feedback. It’s wonderful to know you had a great stay with us and that our location added convenience to your trip. That said, we regret any delays you encountered. Our reception team strives to assist guests efficiently, and we will review your comments to refine our check-in service. Nonetheless, we’re glad that your accommodation met your expectations. We hope to be able to welcome you again. Best regards, Mark Mosselman, General Manager

Customer review rating 2.5/5

Thierry R. Business - Confirmed reviews ALL

Dear Thierry, Thank you for sharing your thoughts on your recent visit. We sincerely apologize that your experience fell short in some areas. We regret the inconvenience regarding documentation delays and recognize this should have been resolved more efficiently during your stay. Our team strives to minimize wait times while maintaining service quality, and we acknowledge your feedback about prioritizing loyalty members. Please know we are reinforcing training to better recognize ALL Accor Silver status benefits, including quicker access to member privileges. We hope you will come and stay with us again. Best wishes, Mark Mosselman, General Manager

Customer review rating 1.0/5

Marie B. Solo - Confirmed reviews ALL

Dear Marie, Thank you for taking the time to share your review. We sincerely apologise that your experience fell short in some areas but are pleased you appreciated our cleaning efforts. That said our, our team aims to handle all guest requests with care and professionalism, particularly regarding special arrangements like late checkouts which should be seamlessly coordinated between our systems and team and we will review your comments to refine our communication standards. We also appreciate you bringing the in-room maintenance concern to our attention and will ensure it is resolved for future visits. Nonetheless, we’re glad that our efficient check-in service contributed positively to your visit. We look forward to welcoming you back. Best wishes, Mark Mosselman, General Manager

Customer review rating 0.5/5

Antonio R. Friends - Confirmed reviews ALL

Dear Antonio, Thank you for taking the time to share your feedback. We regret that certain aspects of your stay didn’t meet your expectations but that your accommodations resonated with you. However, we apologise that your experience fell short in some areas. As a Green Key Gold certified hotel, we prioritise sustainable transportation and provide detailed guidance on public transport connections through our digital platforms to assist guests. While our culinary offerings consist of a variety of freshly prepared dishes and high-quality ingredients, we encourage guests to contact our team directly, as we’re committed to resolving concerns promptly through our 24-hour reception. Nevertheless, we’re glad that you appreciated our cleanliness efforts. We hope to see you again for a more enjoyable experience. Best wishes, Mark Mosselman, General Manager

Customer review rating 4.5/5

Shabeer I. Families - Confirmed reviews ALL

Dear I., Thank you for reviewing your visit to our hotel. We are delighted to hear about your enjoyable family stay at Novotel Amsterdam Schiphol Airport. It warms us to know you appreciated our tranquil environment designed for relaxation. Our team takes pride in maintaining spaces where families can recharge comfortably, and we’re thrilled this contributed to your peaceful getaway. That said, we regret any inconvenience our location may have caused. For future visits, our reception team is always ready to share the quickest routes to Amsterdam’s heart via the train station just 200 meters away. Finally, your recognition of our team member’s service during check-in means everything. We’ll ensure your kind words reach him directly. It would be a pleasure to welcome you again. Kind regards, Mark Mosselman, General Manager

Other web-users rate our hotel

  • 1,537 reviews 9/10 Location
  • 1,884 reviews 7.1/10 Room
  • 2,024 reviews 7.4/10 Service
  • 40 reviews 7.1/10 WiFi
  • 919 reviews 6.8/10 Cleanliness
  • 852 reviews 8.1/10 Breakfast
  • 495 reviews 9.4/10 Vibe
  • 423 reviews 8/10 Amenities

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