Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 3,131 reviews

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Description

Hotel extras

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

Our accommodation(s)

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,131 reviews

TripAdvisor Rating  4.5/5  1,566 reviews

Certificate of excellence 2024

Comfortable Airport Hotel

Customer review rating 4.5/5

Brian Couples - Confirmed reviews ALL

A very comfortable hotel we usually stay after or before a flight. Unfortunately this particular visit was interrupted by a group of English children running amock a good part of the evening. Also the "mini bar" only consisted of 3 small bottles of sweet drinks.

Dear Brian, Thank you for taking the time to share your review. We are thrilled to hear that you found our hotel comfortable for your travels. However, we regret that your peace was disturbed by other guests during your stay. For future visits, please feel free to contact us directly with any significant concerns so that we may offer immediate assistance and enhance your experience. Regarding the minibar, we are currently reassessing our offerings to ensure a variety of options that cater to all our guests' preferences. We hope you were able to enjoy the convenient location of our hotel, just a short stroll from Hoofddorp train station, providing easy access to Schiphol Airport and Amsterdam city center. We hope we will have the opportunity to see you again in the future. Best regards, Mark Mosselman, General Manager

I have good stay.

Customer review rating 4.5/5

George L. B. Couples - Confirmed reviews ALL

I really enjoyed the atmosphere over there. And and services were great. I am looking forward to lodge there again.

Dear George L., Thank you for taking the time to share your review. It is extremely rewarding to hear about your satisfying stay at our hotel. We are delighted that you appreciated the inviting atmosphere, our range of services, and our commitment to sustainability. Our Green Key Gold certification and initiatives like housing over 500,000 honey bees on our roof are efforts we're proud of and glad you enjoyed. We hope we will have the opportunity to see you again in the future. Best regards, Mark Mosselman, General Manager

Well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Online Check in - room was occupied by another person Towel was dirty - but a further towel was available

Dear Guest, Thank you for taking the time to share your feedback. We are pleased that you appreciated our hotel's location. Our proximity to Hoofddorp station, providing direct train connections with Schiphol Airport and Amsterdam City Centre, is indeed one of our key advantages. However, we sincerely apologize for the inconvenience you experienced during your stay. We are sorry to hear about the issue with the online check-in and the occupied room. This is not the standard of service we strive to provide. Regarding the cleanliness concern, we take great pride in maintaining high standards of hygiene, and we regret that we fell short of your expectations in this instance. We will review these matters with our team to ensure improvements are made. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved experience in the future. Best regards, Mark Mosselman, General Manager

No so thrilled

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I felt that the reception was not super friendly except a youg girl my last day. I stayed many days at the hotel.

Dear Guest, Thank you for taking the time to share feedback about your recent stay. We regret to hear that your encounters at the reception did not consistently meet your expectations. We strive to deliver a warm and welcoming service to all our guests, and we are sorry to hear that we fell short in this instance. We appreciate your honest comments and will ensure our reception team is reminded of the importance of providing friendly and efficient service at all times. We also note your comments on your room and dining experiences; your feedback is integral to our improvement efforts. We hope you will give us another opportunity to welcome you back for a more satisfying stay in the future. Best regards, Mark Mosselman, General Manager

Nice location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Loved the location right by the Hoofddorp train station. Staff was very friendly and room was nice. You can see they try to be eco-friendly which is appreciated.

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We're thrilled to hear that your stay at Novotel Amsterdam Schiphol Airport was a positive one. We are pleased that you appreciated the room's comfort, our team's friendliness, and our commitment to sustainability. It's wonderful to know that our proximity to the Hoofddorp train station enhanced your experience, providing convenient access to the surrounding areas. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Mark Mosselman, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,339 reviews 8.7/10 Location
  • 1,711 reviews 7.4/10 Room
  • 1,688 reviews 7.6/10 Service
  • 30 reviews 8.8/10 WiFi
  • 796 reviews 6.9/10 Cleanliness
  • 765 reviews 8/10 Breakfast
  • 444 reviews 9.5/10 Vibe
  • 386 reviews 8.4/10 Amenities

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