Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 2,841 reviews

Novotel Amsterdam Schiphol Airport - Image 1
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Description

Hotel extras

  • 4-star Amsterdam airport hotel, 4 mins by train to Schiphol

  • Well-equipped event space for large and small events

  • On-site bar and restaurant serving international fare

  • Spacious, soundproof rooms & suites with free Wi-Fi

  • 20 mins by train to Amsterdam Centraal

Our accommodation(s)

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Room 1

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,841 reviews

Customer review rating 4.0/5

Rebekah G. Families - Confirmed reviews ALL

Dear Rebekah, Many thanks for sharing your review. We are delighted to know you had a great stay with your family and found our location convenient. That said, we regret the inconvenience you experienced with our internet connectivity. Please know our team is always available during your stay to address any technical needs promptly. It’s great to know you found the rooms spacious and comfortable, and we truly appreciate your kind words about our housekeeping team. We all look forward to seeing you again in the future. Best regards, Mark Mosselman, General Manager

Customer review rating 1.0/5

Paul P. Business - Confirmed reviews ALL

Dear Paul, Guest feedback is important to us, and we appreciate you sharing your impressions of your time at our hotel. We sincerely apologize that your experience fell short of the high standards we strive to provide. The delays you encountered during arrival and departure are not reflective of our usual service, and we regret any inconvenience caused. Our online check-in option aims to streamline this process, and we encourage guests to utilize it for quicker access to their rooms. We also regret any oversight in recognizing your Platinum status and the delay in receiving your invoice. Your loyalty is highly valued, and we will review our procedures to ensure such lapses do not recur. Our team is always available at the reception or via direct contact to resolve issues promptly. We hope that you will consider staying with us again in the future. Best regards, Mark Mosselman, General Manager

Customer review rating 2.0/5

William M. Business - Confirmed reviews ALL

Dear William, Thank you for sharing your thoughts on your recent visit. We appreciate your recognition of our convenient location near key business facilities. However, we sincerely apologize that some aspects of your stay did not meet your expectations. Your feedback regarding the check-in experience and room amenities has been noted, and we will take it into consideration to enhance our service standards. Should any concerns arise during future visits, our team remains available around the clock to address matters promptly. We hope that we may have the occasion to welcome you back for a better experience. Best regards, Mark Mosselman, General Manager

Customer review rating 5.0/5

Venus K. Families - Confirmed reviews ALL

Dear Venus, Please accept our sincere thanks for this glowing review. We are thrilled you had such a great stay with us. Your kind words about the room’s comfort and thoughtful amenities mean a lot. We take pride in maintaining a peaceful environment and providing everything our guests need to feel at home. That said, we regret that some aspects of your dining experience didn’t fully meet your expectations, as we aim to balance quality with value. Nonetheless, we’re delighted our location made your family trip smoother. Being just minutes from Schiphol Airport is one of the features our guests appreciate most! We look forward to welcoming you back. Kind regards, Mark Mosselman, General Manager

Customer review rating 1.0/5

Victor M. Business - Confirmed reviews ALL

Dear Victor, Thank you for taking the time to share your feedback. We greatly value your continued loyalty as a frequent guest and appreciate your trust in choosing our hotel for your business trips. We were truly sorry to learn about your daughter’s accident. We understand how unexpected circumstances can significantly impact travel plans, and your comments have been shared with our leadership team as we continue to review how we can best support our guests while balancing the conditions associated with non-refundable reservations. We also take note of your feedback regarding check-in waiting times and your preference for receiving invoices. We are constantly seeking ways to enhance our service and guest experience, and we sincerely appreciate your insight. We all hope to welcome you back in the future. Best regards, Mark Mosselman, General Manager

Other web-users rate our hotel

  • 1,525 reviews 9/10 Location
  • 1,888 reviews 7.1/10 Room
  • 2,029 reviews 7.5/10 Service
  • 40 reviews 7.1/10 WiFi
  • 923 reviews 6.7/10 Cleanliness
  • 851 reviews 8/10 Breakfast
  • 493 reviews 9.4/10 Vibe
  • 422 reviews 7.9/10 Amenities

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