Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 3,244 reviews

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Description

Hotel extras

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

Our accommodation(s)

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,244 reviews

TripAdvisor Rating  4.5/5  1,552 reviews

Certificate of excellence 2024

Amazing Stay

TripAdvisor rating 5.0/5

Jen M TripAdvisor review

One of the nicest hotels Ive stayed in Great location...1 stop from airport and just 20mins into Amsterdam Sustainable Hotel Clean Friendly and helpful Staff Comfortable rooms that are also aesthetically pleasing So easy to get to and I just loved the whole vibe of this hotel

Quality and welcome

Customer review rating 4.5/5

Jlt Business - Confirmed reviews ALL

Welcome at the registration desk, good service at bar, room well clean

Great place to stay

Customer review rating 4.5/5

Toshi Business - Confirmed reviews ALL

It takes within 10 mins by taxi or uber from Airport. Train station and bus stops are closed to the hotel. Accessibility is fantastic. Hotel is clean and comfortable to stay. I did not have a chance to eat breakfast but it looks great.

Dear Toshi, Thank you for taking the time to share your review. We are thrilled to hear that you would highly recommend our hotel to others and that you appreciated our initiatives to replace single-use plastic items with more ecological alternatives. Our commitment to sustainability is a key aspect of our hotel, and we are glad that it resonated with you during your stay. We hope we will have the opportunity to see you again in the future. Best regards, Mark Mosselman, General Manager

I come every week mainly because it has a convenient location for me.

Customer review rating 4.0/5

Gabriel Business - Confirmed reviews ALL

Sometimes waiting time for the check in is a long and only one person attending. Ther is no special desk for frequent guests Tables in the restaurant are sticky... I know that they are clean but I don't know with which product that is not confortable when you are having dinner, lunch or breakfast. I always see this happening.

Dear Gabriel, Thank you for sharing your experience with us. We are pleased that you find our hotel's location convenient for your visits. However, we are sorry that some aspects of your stay did not meet your expectations. We understand that a smooth check-in process sets the tone for a comfortable stay, and we apologize if this was not the case during your visit. Our aim is to provide our guests with a swift and efficient service, and your comments have been noted. Regarding your dining experience, we strive to maintain the highest standards of cleanliness and hygiene, including the cleanliness of our tables. We apologize if the feel of the surfaces detracted from your comfort. Additionally, we appreciate your feedback on our breakfast offerings and will consider your preferences for fried eggs, freshly squeezed orange juice, and the quality of ham provided. We are sincerely sorry that the service did not meet your expectations. We will follow up on this with our team. While we are always refining our services, we hope you managed to take advantage of the direct train connections to Schiphol Airport and Amsterdam City Centre, as well as the other amenities we offer. We look forward to welcoming you back again for an improved experience. With kindest regards, Mark Mosselman, General Manager

Modern and Clean

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Overall good experience. Close to rail stop and a cafe across the street. Room was comfortable and it was nice to sleep in one large bed (instead of two small ones pushed together). Front desk staff were neutral. I wish there was more than one during busier times. Overall pleased with my one-night stay.

Dear Guest, Thank you for taking the time to share your review. It is good to hear that our location was ideal for you and that you had an enjoyable stay. We regret that you felt the service provided by our reception team did not entirely meet our high standards. Please accept our sincere apologies, we can assure you that your comments will be shared with our team for review. We hope we will have the opportunity to see you again in the future. Best regards, Mark Mosselman, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,339 reviews 8.7/10 Location
  • 1,732 reviews 7.4/10 Room
  • 1,706 reviews 7.6/10 Service
  • 30 reviews 8.5/10 WiFi
  • 798 reviews 8.1/10 Breakfast
  • 790 reviews 6.8/10 Cleanliness
  • 455 reviews 9.4/10 Vibe
  • 400 reviews 8.2/10 Amenities

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