Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 2,888 reviews

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Novotel Amsterdam Schiphol Airport - Image 1
Novotel Amsterdam Schiphol Airport - Image 2
Novotel Amsterdam Schiphol Airport - Image 3
Novotel Amsterdam Schiphol Airport - Image 4
Taurusavenue 12, 2132 LS HOOFDDORP, Netherlands

Description

Hotel extras

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

Our accommodation(s)

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Room 1

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Telephone
Fax +31 23 747 0399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,888 reviews

TripAdvisor Rating  4.4/5  1,616 reviews

Certificate of excellence 2025

Not good!

TripAdvisor rating 1.0/5

Eva K TripAdvisor review

Dear Eva, Thank you for sharing your feedback about your recent stay. We sincerely apologize that your experience fell short in some areas. Our standard deposit release process typically takes 5-7 working days, and we regret any inconvenience caused by the extended timeline in your case. Regarding your communication attempts, we deeply regret not following through as promised and appreciate you bringing this to our attention. Should any concerns arise during future visits, our team remains available 24/7 at the front desk or via +31 20 721 9180 to address matters promptly. We hope to welcome you back for a more seamless experience. Kindest regards, Mark Mosselman, General Manager

Customer review rating 1.0/5

Stamaris J. Business - Confirmed reviews ALL

Dear J., Thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short of our usual standards. Our team is always available at the 24-hour reception to assist guests directly with any immediate concerns during their stay. Should you wish to discuss the invoice discrepancy further, please contact our reservations team directly at H7… who will gladly review your documentation. We hope that we may have the occasion to welcome you back for an improved experience. Best regards, Mark Mosselman, General Manager

Customer review rating 3.5/5

Romain B. Solo - Confirmed reviews ALL

Dear Romain, Thank you for sharing your detailed feedback about your recent stay with us. We appreciate your recognition of our team’s service efforts and smooth check-out process. However, we sincerely regret some aspects fell short of your expectations. Our culinary team strives to balance quality with market pricing, and we’ve recently introduced QR-code ordering to enhance service efficiency. Regarding the outdoor cleanliness concern, our green team conducts hourly patrols - we’ll reinforce this schedule during peak hours. We hope you enjoyed our prime location near Schiphol Airport and Hoofddorp Station, ideal for exploring Amsterdam’s canals within 20 minutes by train. We would value another opportunity to welcome you back for a more complete Novotel experience. Kind regards, Mark Mosselman, General Manager

Customer review rating 2.5/5

Mehmet S. Business - Confirmed reviews ALL

Dear Mehmet, Thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short of expectations in multiple aspects. Our team takes all feedback seriously as we continuously strive to enhance our services. While we offer flexible check-in options including early arrivals subject to availability, we regret this wasn’t communicated effectively during your stay. As a Green Key Gold certified hotel, we remain committed to sustainable hospitality while maintaining service standards. Should any concerns arise during future visits, our 24-hour reception team stands ready to assist immediately. We hope you will consider staying with us again in the future. Best regards, Mark Mosselman, General Manager

Customer review rating 3.5/5

Stefano M. Business - Confirmed reviews ALL

Dear Stefano, Thank you for taking the time to provide us with this review of your stay. We value our ALL Gold members and are pleased to hear you found our sustainability initiatives noteworthy during your business trip. However, we sincerely regret some aspects of your experience fell short of expectations, particularly regarding service delivery. Our team is committed to resolving such matters promptly and has reinforced billing verification protocols. Nevertheless, we’re glad our prime location near Schiphol Airport and Amsterdam’s key areas contributed positively to your visit. We will be sure to reflect on your feedback as a priority to ensure the issues you experienced remain isolated incidents. We hope to see you again in the future. Kind regards, Mark Mosselman, General Manager

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Other web-users rate our hotel

  • 1,451 reviews 9/10 Location
  • 1,802 reviews 7.3/10 Room
  • 1,783 reviews 7.6/10 Service
  • 46 reviews 6.2/10 WiFi
  • 879 reviews 6.8/10 Cleanliness
  • 796 reviews 7.8/10 Breakfast
  • 494 reviews 9.4/10 Vibe
  • 392 reviews 8.2/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.