Mövenpick Hotel Auckland 5 stars

Customer review rating (ALL Rating) 4.4/5 2,954 reviews

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Description

Hotel extras

  • BODA restaurant & bar with harbour and city views

  • Chocolate Hour for Guests

  • Downtown location next to Commercial Bay shopping

  • Seven contemporary conference spaces

Our accommodation(s)

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Hotel location

Mövenpick Hotel Auckland

8 Customs Street East
1010 AUCKLAND
New Zealand

GPS:-36.844596, 174.767113

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,954 reviews

TripAdvisor Rating  4.3/5  908 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Yee K. P. Y. Business - Confirmed reviews ALL

Stayed at the hotel regularly and have always appreciated its location and nice spread for breakfast. First time staying during the festive period and was pleasantly surprised by the decors. Won the first riddle and was stoked to get a $150 voucher for Boda, an amazing restaurant / bar to visit at any time. Just regretting that I did not receive the picture taken of me receiving my prize in front of Movey!

Customer review rating 5.0/5

Roberta S. Friends - Confirmed reviews ALL

Thanks to Moira at the front desk for finding my lost items and getting them forwarded to me.

Customer review rating 4.0/5

Sarah R. Business - Confirmed reviews ALL

Well located; comfortable bed; well-equipped and stylish room. Difficult to connect to WiFi and connection dropped several times in a one-night stay.

Customer review rating 5.0/5

Peter G. Couples - Confirmed reviews ALL

Short one night but comfortable.

Customer review rating 3.5/5

Nassareo M. Business - Confirmed reviews ALL

My stay was fine, but I will call out 4 items. 1) When checking in - I am a Platinum Accor member, on a business trip, with my business credit card on file. Trying to charge me for my 2 night stay at check in makes me feel like you do not trust me to pay. Besides it being against our company travel policy, it also creates admin headaches when extra charges are incurred throughout the stay. 2) The wifi could do with an upgrade. It kept stalling when connected making video calls for work impossible. 3) The shower head could be well improved. 4) The gym... it just ticks a box! There was no being able to use it. Too small.

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Other web-users rate our hotel

  • 1,562 reviews 9.4/10 Location
  • 1,792 reviews 7.9/10 Room
  • 1,706 reviews 8.4/10 Service
  • 116 reviews 3.2/10 WiFi
  • 778 reviews 5.8/10 Comfort
  • 650 reviews 7.9/10 Food
  • 524 reviews 8.2/10 Cleanliness
  • 420 reviews 7.5/10 Breakfast

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