ibis Berlin Mitte 3 stars

Customer review rating (ALL Rating) 4.5/5 1,765 reviews

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ibis Berlin Mitte - Image 1
ibis Berlin Mitte - Image 2
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Prenzlauer Allee 4, 10405 BERLIN, Germany

Description

Hotel extras

  • 10-minute walk to Alexanderplatz

  • Newly renovated breakfast restaurant with a view of the TV tower

  • Renovated bar and lobby with 24/7 drinks and snacks

  • Family room with sofa bed

  • Superior rooms with a view, tea and coffee station

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Room with 1 double bed (160 x 200 cm), new sleeping comfort concept

Photo out of - Room with 1 double bed (160 x 200 cm), new sleeping comfort concept

The comfortable double bed (160x200 cm) will ensure a restful sleep. The stylish furnishings create a pleasant ambience. The bathroom has a hairdryer. You can opt out of room cleaning by hanging the "Do Not Disturb" card on your door.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 46'/117 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Business Desk
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

If you prefer to sleep in separate beds, choose our standard room with two single beds (100x200 cm) - ideal for friends or colleagues. If you wish, you can opt out of room cleaning by hanging the "Do Not Disturb" card on your door.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 46'/117 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Business Desk
See availabilities

The spacious family room with garden views includes a comfortable double bed (160 x 200 cm), as well as a sofa bed (140 x 200 cm) for up to 2 children under 12 years of age. The bathroom is barrier-free.

  • Views:

    Garden View

Max. number of persons
4
Area
From 23 m² / 247 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Sink lever hardware

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 46'/117 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Berlin Mitte

Prenzlauer Allee 4
10405 BERLIN
Germany

GPS:52.528676, 13.41744

Telephone
Fax +49 30 44333111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 198 rooms
  • 5 rooms for people with reduced mobility
  • 32 connecting rooms
  • 198 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • German
  • English
  • Polish
  • Turkish

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • High Speed WiFi Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas Additional charge

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage Additional charge

Pets

Pets allowed

Catering

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Family

Services for children

  • Board games available
  • Play area
  • Tourist guide for families
  • Baby bed
  • On site
  • Indoor parking
  • Public
  • 80 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.91 m / 6.3 ft

  • Parking pricing: 10.00 € 10 EUR Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Security

  • Well-lit parking
  • Extinguisher
  • CO detection in car park
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

BAR

Photo out of - BAR

The hotel bar serves drinks and snacks around the clock, while you enjoy live sports events on Sky in a convivial atmosphere. Small snacks and drinks to go are also available in our mini-market.

Bar Type
BAR
Capacity
25
Accessibility
Accessible service
Telephone +49 30 443330

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card
  • Voucher

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Bar Recreation facilites

  • Card game
  • Board games

Snacks facilities

  • Cold snacks
  • Hot snacks

The hotel bar serves drinks and snacks around the clock, while you enjoy live sports events on Sky in a convivial atmosphere. Small snacks and drinks to go are also available in our mini-market.

To start the day full of energy, a rich breakfast buffet awaits you every morning from 6:30-10:00 a.m. (Mon-Fri). Guests can look forward to freshly baked waffles, egg dishes and various spreads, accompanied by juice, coffee or tea.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,765 reviews

Customer review rating 3.5/5

Anna C. Solo - Confirmed reviews ALL

Dear Anna C., Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your positive remarks about our location and the cleanliness of your room. However, I regret to hear that your experience did not fully meet your expectations. I apologize for the lack of warmth you felt from our front office team. We strive to embody the Heartist principles, and your comments will be taken into consideration for staff training. Regarding the breakfast issue, we understand how important this is for our guests and will review our processes to ensure a seamless experience. I also acknowledge your concerns about noise disturbances. While we cannot control the behavior of other guests, we appreciate your feedback regarding room acoustics and will explore ways to improve the overall comfort of our accommodations. Thank you once again for your valuable input. We hope to have the opportunity to serve you better in the future. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 5.0/5

Marcelo D. S. S. Solo - Confirmed reviews ALL

Dear Marcelo d. S. S., Thank you for your kind words regarding our location and staff. We appreciate your feedback about the bed comfort, as we strive to ensure a pleasant stay for all our guests. Your comments will be taken into consideration for future improvements. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 5.0/5

Gregory V. Solo - Confirmed reviews ALL

Dear Gregory V., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our location, staff, and the comfort of our accommodations. Your positive feedback is greatly valued. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 4.5/5

Robert L. Couples - Confirmed reviews ALL

Dear Robert L., Thank you for sharing your positive experience at ibis Berlin Mitte. We are pleased to hear that you found our location convenient and appreciated our standards. We hope to welcome you back in the future and perhaps you will try our breakfast offerings. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 4.5/5

John N. Friends - Confirmed reviews ALL

Dear John N., Thank you for your kind words regarding your recent stay. We are delighted to hear you enjoyed your time with us and appreciated the location of your room. We apologize for the oversight concerning the extra pillows and appreciate your understanding. Best regards, Markus Strobel ibis Berlin Mitte

Dear Anna C., Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your positive remarks about our location and the cleanliness of your room. However, I regret to hear that your experience did not fully meet your expectations. I apologize for the lack of warmth you felt from our front office team. We strive to embody the Heartist principles, and your comments will be taken into consideration for staff training. Regarding the breakfast issue, we understand how important this is for our guests and will review our processes to ensure a seamless experience. I also acknowledge your concerns about noise disturbances. While we cannot control the behavior of other guests, we appreciate your feedback regarding room acoustics and will explore ways to improve the overall comfort of our accommodations. Thank you once again for your valuable input. We hope to have the opportunity to serve you better in the future. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 5.0/5

Marcelo D. S. S. Solo - Confirmed reviews ALL

The hotel is very well located and the staff is friendly. The only issue was the bed which was a little unconfortable for my taste

Dear Marcelo d. S. S., Thank you for your kind words regarding our location and staff. We appreciate your feedback about the bed comfort, as we strive to ensure a pleasant stay for all our guests. Your comments will be taken into consideration for future improvements. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 5.0/5

Gregory V. Solo - Confirmed reviews ALL

My second experience w/ Ibis. Location was very good, staff super, comfortable, modern, clean quarters. No complaints from me.

Dear Gregory V., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our location, staff, and the comfort of our accommodations. Your positive feedback is greatly valued. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 4.5/5

Robert L. Couples - Confirmed reviews ALL

Conveniently located a short tram-ride from Alexanderplatz, the usual dependable Ibis standard. Not exactly cheap, but it is Berlin! Didn't try the breakfast, but there's a service-station below if you need a coffee or sandwich.

Dear Robert L., Thank you for sharing your positive experience at ibis Berlin Mitte. We are pleased to hear that you found our location convenient and appreciated our standards. We hope to welcome you back in the future and perhaps you will try our breakfast offerings. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 4.5/5

John N. Friends - Confirmed reviews ALL

This was our fourth stay in the hotel and we enjoyed ourselves again. The location of the room was great. The only slight negative being that we had asked for extra pillows but didn't get them.

Dear John N., Thank you for your kind words regarding your recent stay. We are delighted to hear you enjoyed your time with us and appreciated the location of your room. We apologize for the oversight concerning the extra pillows and appreciate your understanding. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 3.5/5

Rachel B. Business - Confirmed reviews ALL

The hotel was a bit further out of the centre than I was expecting given the price and not many things in the immediate surround . But there was a bus and tram close by. . The entrance lobby is functional and staff spoke good English . The breakfast was extensive a nice addition was make your own waffles . The communal areas by the bedrooms were a little dated. The room itself was a good size with a nice addition of hairdryer in the bathroom. The main down side was no kettle in the room as someone was in a business trip I would have liked coffee before going downstairs and a peppermint tea at night.

Dear Rachel B., Thank you for sharing your feedback regarding your recent stay at ibis Berlin Mitte. We are pleased to hear that you found your room clean and of good size, and that our breakfast offerings, including the make-your-own waffles, were enjoyable. We appreciate your comments about the location of our hotel. While we strive to provide convenient access to public transport, we understand that proximity to the city center is important for our guests. We are also grateful for your observations regarding the communal areas and the lobby; we continuously evaluate our facilities to enhance guest experiences. Regarding the absence of a kettle in your room, we acknowledge that this amenity is often desired by our guests. While we do not provide kettles in all rooms, we encourage our guests to reach out to our team for any specific requests during their stay. Your feedback is invaluable, and we hope to welcome you again in the future. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 4.0/5

Lucie V. V. L. Couples - Confirmed reviews ALL

The hotel is well located for Alexanderplatz and Prenzlauerberg; both a walkable distance. Tram 52 is a useful method of transport nearby, but during our stay was replaced by a bus due to roadworks. The hotel is fairly basic, but clean and comfortable. Breakfast offered a good choice. Walk up to Prenzlauerberg for a wonderful choice of cafes and restaurants.

Dear Lucie V. V. L., Thank you for sharing your thoughts on your recent stay with us. We are pleased to hear that you found our location convenient and enjoyed the cleanliness and comfort of our hotel. We appreciate your feedback regarding the breakfast selection as well. We understand that roadworks can impact travel, and we are glad you were able to discover the local cafes and restaurants during your visit. Thank you once again for your review. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 3.0/5

Dominik V. Business - Confirmed reviews ALL

The rooms were clean, the staff were friendly enough, and the location is great. One thing I generally like about Ibis is that you know what you’re getting, and under normal circumstances this would have been a very good stay. Unfortunately, we had no hot water for the entire three days of our stay. After long, hot late-summer days exploring Berlin, especially following a stressful journey there, having to take ice-cold showers was hardly acceptable. I was ultimately compensated, but I would much rather have paid the full price and simply had a hot shower. To their credit, once I contacted the hotel by email, my compensation request was handled quickly and completely hassle-free. Given the otherwise positive experience and how professionally the issue was resolved, I would still recommend the hotel. Without the hot-water problem, it would have been a 10/10 stay.

Dear Dominik V., Thank you for taking the time to share your experience at ibis Berlin Mitte. We are pleased to hear that you found our rooms clean, our staff friendly, and our location convenient for your exploration of the city. However, we sincerely apologize for the inconvenience you faced regarding the hot water during your stay. It is our priority to ensure that all guests have a comfortable experience, and we understand how crucial warm water is for relaxation after a long day. Your feedback regarding this matter is valuable and will be taken into consideration as we seek to improve our services. We appreciate your understanding and patience in the resolution of your compensation request. We are glad to know that despite this challenge, you would still recommend our hotel. Thank you once more for your feedback, and we hope to welcome you back for a more enjoyable stay in the future. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 0.5/5

Amarnath T. Couples - Confirmed reviews ALL

No hot water for 2 days during our stay. No sorry for inconvenience or no compensation. Very disappointed

Dear Amarnath T., Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconvenience you experienced with the hot water during your visit. Your comments will be taken into consideration as we strive to enhance our guest experiences. Goodbye, Markus Strobel ibis Berlin Mitte

Customer review rating 4.5/5

Oliver L. Business - Confirmed reviews ALL

Even though there was issue with hot water - the problem was solved professionally

Dear Oliver L., Thank you for your positive feedback. We appreciate your understanding regarding the hot water issue and are pleased to hear that our team addressed it professionally. Your satisfaction is important to us, and we look forward to welcoming you again. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 4.5/5

Joseph M. Business - Confirmed reviews ALL

Ibis is always a favorite, I appreciate the simplicity, comfort and friendly staff

Dear Joseph M., Thank you for your kind words regarding your stay at ibis Berlin Mitte. We are delighted to hear that you appreciated our location, comfort, and the friendliness of our staff. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 0.5/5

Sean M. K. Friends - Confirmed reviews ALL

Stayed from Friday to Monday and not once did they have hot water.

Dear Sean M. K., Thank you for sharing your feedback regarding your recent stay. We apologize for the inconvenience you experienced with the hot water. Your comments are important to us, and we will take them into consideration as we strive to enhance our guests' experiences. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 3.0/5

Maria J. A. Business - Confirmed reviews ALL

Well located, but disappointing experience The hotel is well located, which was a positive. However, the overall experience was disappointing. I accidentally made a reservation for two people and tried to correct it, but the team told me the price would remain the same and didn't fix it. In the end, they still tried to charge me for two breakfasts instead of one, which was frustrating. On top of that, the shower had almost no water pressure, making it difficult to use comfortably. Overall, the location is good, but the service and room facilities could definitely be improved.

Dear Maria J. A., Thank you for sharing your feedback regarding your stay at ibis Berlin Mitte. We are pleased to hear that you found our location advantageous, as we strive to provide our guests with convenient access to the city. I regret to learn about the challenges you faced with your reservation and the breakfast charges. Our team aims to assist guests with any adjustments, and I apologize for any miscommunication that occurred. Additionally, I acknowledge your concerns regarding the water pressure in the shower and appreciate your input as it helps us identify areas for improvement. Thank you for your review, and we hope you consider staying with us again in the future. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 4.5/5

Kevin R. Couples - Confirmed reviews ALL

Clean and tidy, breakfast very good, quiet, well located

Dear Kevin R., Thank you for your positive feedback. We are delighted to hear that you found our accommodation to be clean, quiet, and well-located, and that you enjoyed our breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 5.0/5

Brian J. Couples - Confirmed reviews ALL

Excellent stay in Berlin. Breakfast amazing and breakfast staff are so friendly!

Dear Brian J., Thank you for your kind words regarding our staff and breakfast offerings. We are delighted to hear that you had an excellent stay with us and appreciated the welcoming atmosphere. Your feedback is truly valued. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 3.0/5

Zulfiya M. Business - Confirmed reviews ALL

The hotel is close to my office, with air conditioning and comfortable beds, but otherwise nothing special. My main concern was what happened on the morning of check-out. At around 9:00 a.m., a male cleaner knocked on my door and then opened it immediately, without waiting for a response. I was still in the room. There is no reason to enter a room that early on check-out day without giving the guest time to answer. As a woman travelling alone, this made me feel unsafe, and I would think twice before staying here again. Also, my towels were replaced every day even though I hung them up. This creates unnecessary water and energy waste and does not match the hotel’s sustainability claims.

Dear Zulfiya M., Thank you for taking the time to share your feedback regarding your recent stay at ibis Berlin Mitte. We are pleased to hear that you appreciated our location, air conditioning, and comfortable beds. However, we sincerely regret to learn about your experience during check-out. Please be assured that the privacy and comfort of our guests are of utmost importance to us. We will review our procedures to ensure that our staff is reminded of the importance of waiting for a response before entering guest rooms. Your safety concerns are taken seriously, and we appreciate you bringing this to our attention. Regarding your observations about towel replacements, we are committed to sustainability and will continue to educate our team on environmentally responsible practices, including guest preferences for towel usage. We value your feedback as it helps us improve and enhance our guest experience. We hope to have the opportunity to welcome you back in the future. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 5.0/5

Peter C. Business - Confirmed reviews ALL

comfortable

Dear Peter C., Thank you for your positive feedback. We are pleased to hear that you found our location to be convenient and enjoyed the comfort of our hotel. We look forward to welcoming you back in the future. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 4.5/5

Danica M. Couples - Confirmed reviews ALL

My towel was dirty first day but stuff change it next day, everything else was perfect.

Dear Danica M., Thank you for your feedback. We appreciate your understanding regarding the towel issue and are pleased to hear that you found everything else to be perfect during your stay. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 5.0/5

Hannah W. Families - Confirmed reviews ALL

Very peaceful hotel, very clean, friendly staff. Rooms comfortable and well laid out.

Dear Hannah W., Thank you for your kind words regarding the cleanliness and comfort of our hotel. We are delighted to hear that you found our staff to be friendly and the atmosphere peaceful. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 4.5/5

Nhuong N. Friends - Confirmed reviews ALL

Very enjoyable stay

Dear Nhuong N., Thank you for your positive feedback regarding your recent stay at ibis Berlin Mitte. We are pleased to hear that you found our location convenient and enjoyed your time with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Markus Strobel ibis Berlin Mitte

Other web-users rate our hotel

  • 1,180 reviews 9.4/10 Location
  • 1,342 reviews 6.5/10 Room
  • 966 reviews 8.3/10 Service
  • 20 reviews 8.8/10 WiFi
  • 649 reviews 8.9/10 Breakfast
  • 527 reviews 8.2/10 Cleanliness
  • 6 reviews 1/10 Pool

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