Mercure Salisbury White Hart Hotel & Apartments 4 stars

Customer review rating (ALL Rating) 4.4/5 945 reviews

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Mercure Salisbury White Hart Hotel & Apartments - Image 1
Mercure Salisbury White Hart Hotel & Apartments - Image 2
Mercure Salisbury White Hart Hotel & Apartments - Image 3
Mercure Salisbury White Hart Hotel & Apartments - Image 4
1 St John Street, SP1 2SD SALISBURY, United Kingdom

Description

Hotel extras

  • Historic 4-star hotel in the heart of Salisbury's old town

  • Central location just opposite world-famous Salisbury Cathedral

  • Newly built apartments with original Georgian features

  • Popular bar and restaurant serving locally sourced British dishes

  • Five event spaces for up to 140 guests

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic double or twin room

Photo out of - Classic double or twin room

Wake up feeling refreshed after a night in your Classic Double or Twin Room in Salibsury's historic centre. Relax with a coffee amidst the calming decor and original Georgian features of your ensuite room before exploring the scenic county of Wiltshire.

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • 2 pers. max
  • 26 m² / 279 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Savour views of the courtyard garden or historic city from your Privilege Room in Salisbury. Take advantage of the Nespresso coffee machine and ensuite bathroom, complete with bathrobes and slippers, before heading out to discover the quaint old town.

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Apartment

Small Apartment for two

Photo out of - Small Apartment for two

Ideal for two guests on holiday in the historic city of Salisbury, your Small Apartment is equipped with everything you need. Savour a tranquil sleep in our signature MERCURE beds with extra privacy afforded by your private lounge area and small kitchen.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Double bed(s) x1

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Apartment

Large Apartment for two

Photo out of - Large Apartment for two

Indulge yourself with extra space in our Large Apartment for two. Equipped with MERCURE beds, lounge area and small kitchen with fridge, microwave and two halogen hobs, you'll find everything you need for a spacious stay close to Salisbury Cathedral.

Max. number of persons
2
Area
From 39 m² / 419 sq ft

Bedding

Double bed(s) x1

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Apartment

Family Apartment with 1 double bed and 1 sofa-bed

Photo out of - Family Apartment with 1 double bed and 1 sofa-bed

Visiting Wiltshire with family or friends? Stay in comfort close to Salisbury Cathedral in the grounds of our Georgian hotel. Your Family Apartment is perfect for up to four guests, with a sofa bed and well-equipped kitchenette, in the heart of the city.

Max. number of persons
3
Area
From 39 m² / 419 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Media And Technology

Internet Facilities

  • Data port in room

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Salisbury White Hart Hotel & Apartments

1 St John Street
SP1 2SD SALISBURY
United Kingdom

GPS:51.066677, -1.793561

Telephone
Fax +44 1722 412761

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 80 rooms
  • 2 connecting rooms
  • 80 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English

100% Non Smoking Property

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

4 Meeting rooms

  • On site
  • Enclosed outdoor parking
  • Private
  • 50 parking spaces

  • Parking pricing: 8.77 € 7.5 GBP Per day

SQUIRES RESTAURANT

Photo out of - SQUIRES RESTAURANT

Squires Restaurant is located at the heart of the hotel, with lovely views of the courtyard garden. It is fully air conditioned. Breakfast is served daily, and it is our largest events space, catering for up to 140 guests.

Cooking style
European
Capacity
140
Accessibility
Accessible service
SP1 2SD Salisbury, United Kingdom
Telephone +44 1722 327476

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area

Squires Restaurant is located at the heart of the hotel, with lovely views of the courtyard garden. It is fully air conditioned. Breakfast is served daily, and it is our largest events space, catering for up to 140 guests.

Spires Bar & Lounge offers lunch or dinner as well as cream or afternoon tea, using locally sourced ingredients. Relax in our secluded courtyard garden to enjoy light snacks throughout the day.

Set yourself up with a traditional English breakfast, served in our grand breakfast room. Our freshly prepared buffet is complemented by à la carte options, such as eggs benedict or omelettes, and accompanied by aromatic coffee and natural fruit juice.

Our Grade II listed Georgian hotel is the perfect backdrop for your wedding, combining historic charm, a prime location near Salisbury Cathedral and plentiful onsite parking. Impress your guests with our grand pillared entrance and elegant event spaces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  945 reviews

Customer review rating 3.0/5

Steve S. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share such honest and detailed feedback following your recent stay at the White Hart. I am sorry to hear that your experience fell so far short of your expectations and I take your comments very seriously. The points you raise regarding the cleanliness, the maintenance, the presentation of the hotel and the attitude of the team are not easy to read but are important and I am grateful that you have taken the time to share them. You are absolutely right that this building has enormous potential and I share your view that it deserves to be presented at its very best. I hope to have the opportunity to show you the improvements we are making with our ongoing programme of refurbishment should you find yourself in Salisbury again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 5.0/5

Vincent K. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your kind words following your recent stay at the White Hart. It is lovely to hear that your arrival went smoothly and that the room and team made a positive impression during your visit. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 2.0/5

Brian C. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your kind words following your recent stay at the White Hart. I am pleased to hear that the team looked after you well. I do take on board your comments regarding the room and I am pleased to share that we are currently working through an ongoing programme of refurbishment throughout the hotel which I hope you will notice on a future visit. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 5.0/5

Louise H. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your kind words following your recent stay at the White Hart. It is lovely to hear that our location, breakfast and the team all made a positive impression during your visit. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.5/5

Vivienne A. Families - Confirmed reviews ALL

Dear Guest, Thank you for your kind words following your recent stay at the White Hart. It is lovely to hear that the room, bathroom, bed and breakfast all made a positive impression. With regard to the parking charge, we do our very best to keep this competitive given our central location in the heart of Salisbury and appreciate your understanding. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Dear Guest, Thank you for taking the time to share such honest and detailed feedback following your recent stay at the White Hart. I am sorry to hear that your experience fell so far short of your expectations and I take your comments very seriously. The points you raise regarding the cleanliness, the maintenance, the presentation of the hotel and the attitude of the team are not easy to read but are important and I am grateful that you have taken the time to share them. You are absolutely right that this building has enormous potential and I share your view that it deserves to be presented at its very best. I hope to have the opportunity to show you the improvements we are making with our ongoing programme of refurbishment should you find yourself in Salisbury again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 5.0/5

Vincent K. Couples - Confirmed reviews ALL

Arrived later in the day pre arranged with Hotel no issues on arrival easy parking room very comfortable warm friendly staff

Dear Guest, Thank you for your kind words following your recent stay at the White Hart. It is lovely to hear that your arrival went smoothly and that the room and team made a positive impression during your visit. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 2.0/5

Brian C. Couples - Confirmed reviews ALL

Our room was in dire need of a refurb. Staff were friendly and helpful.

Dear Guest, Thank you for your kind words following your recent stay at the White Hart. I am pleased to hear that the team looked after you well. I do take on board your comments regarding the room and I am pleased to share that we are currently working through an ongoing programme of refurbishment throughout the hotel which I hope you will notice on a future visit. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 5.0/5

Louise H. Couples - Confirmed reviews ALL

A one night stay with my partner. Part pleasure/part work.

Dear Guest, Thank you for your kind words following your recent stay at the White Hart. It is lovely to hear that our location, breakfast and the team all made a positive impression during your visit. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.5/5

Vivienne A. Families - Confirmed reviews ALL

Clean room, lovely bathroom, comfy beds, good breakfast. Surprised parking isn't free when staying at the hotel.

Dear Guest, Thank you for your kind words following your recent stay at the White Hart. It is lovely to hear that the room, bathroom, bed and breakfast all made a positive impression. With regard to the parking charge, we do our very best to keep this competitive given our central location in the heart of Salisbury and appreciate your understanding. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.0/5

Ian T. Families - Confirmed reviews ALL

The stay was very relaxing. The venue quiet. Only drawback the menus was fixed

Dear Guest, Thank you for your kind words following your recent stay at the White Hart. It is lovely to hear that you had a relaxing and peaceful stay. I do take on board your comments regarding the menu and appreciate your feedback — we are always looking at ways to develop our food offering for our guests. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.5/5

Eve B. Families - Confirmed reviews ALL

Nice hotel, very warm and friendly staff. Ideal spot for exploring Salisbury.

Dear Guest, Thank you for your kind words following your recent stay at the White Hart. It is lovely to hear that the team made such a positive impression and that our central location worked so well for exploring Salisbury. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.5/5

John C. Couples - Confirmed reviews ALL

Easy to find, parking on site which is a big bonus. Very welcoming staff at reception. Good breakfast, all in all excellent

Dear Guest, Thank you for your kind words following your recent stay at the White Hart. It is lovely to hear that everything hit the mark during your visit, from the parking and welcome on arrival through to the breakfast. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.0/5

Simon D. Friends - Confirmed reviews ALL

The apartment was as described, beautiful. Very clean and had all you could wish for even a dish washer. Due to the design of the interior being in the attic there was no wardrobe, but plenty of other space for clothes.

Dear Guest, Thank you for your kind words following your recent stay in one of our apartments at the White Hart. It is lovely to hear that the apartment impressed and that everything was clean and well equipped throughout your stay. With regard to the wardrobe, you are quite right that the attic design of the apartment does present certain constraints however we are pleased to hear that the alternative storage worked well for you. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.0/5

Colin B. Couples - Confirmed reviews ALL

Easy to find, central location. None of the Georgian features mentioned in our ACCOR booking in our late, brick extension overlooking the rear car park. Spacious bedroom and good shower. Breakfast disappointing in location, service and content. Everything was self-service.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at the White Hart. I am pleased to hear that you found the room spacious and the shower to your liking. I do take on board your comments regarding the room location and I am sorry that it did not reflect the character of the main building as described at the point of booking. I also take on board your comments regarding the breakfast and I am sorry that the experience fell short of your expectations. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.0/5

Michael W. Couples - Confirmed reviews ALL

Friendly and helpful staff. Good food. Good location. I would have expected more from a 4 star hotel. The bathroom door needed cleaning. The kettle was dirty. The carpet stained. No tissues or cushions. Toilet paper not replaced. I had to ask for a non slip bath mat. We were in a more expensive room which was not value for the money.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at the White Hart. I am pleased to hear that the team, food and location all made a positive impression. I do however take on board your comments regarding the room and I am truly sorry that the cleanliness and presentation fell so far short of the standards expected, particularly in one of our more premium rooms. The issues you raise regarding the bathroom door, the kettle, the carpet and the missing amenities are completely unacceptable. We hope to have the opportunity to welcome you back in the future and provide you with the stay you deserve. Sincerely, Paul Paul Clarke General Manager

Customer review rating 5.0/5

John M. Couples - Confirmed reviews ALL

Excellent the service from booking in to booking out 3 days, later was second none. It is also best to book and pay for parking on site when you book your stay in the hotel. The parking is done on a first come first served basis regarding Blue Badge holders. My wife and I found all the staff the most helpful and friendly of the hotels we have stayed which is a considerable number, absolutely the the BEST

Dear Guest, Thank you for your wonderful review following your recent stay at the White Hart. What a truly lovely thing to read — to be considered the best of a considerable number of hotels is an enormous compliment and one the whole team will be delighted to hear. It is also great to hear that our location worked so perfectly for your visit and that the service throughout your stay was to such a high standard. We very much look forward to welcoming you and your wife back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.5/5

Linda R. Couples - Confirmed reviews ALL

Very comfortable stay. Good location. Air-conditioning

Dear Guest, Thank you for your kind words following your recent stay at the White Hart — and how lovely that your dog was able to join you! It is lovely to hear that the team, location, air conditioning and comfort all made a positive impression during your visit. We hope to welcome you both back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 3.0/5

Naomi F. Friends - Confirmed reviews ALL

Staff were exceptional. Very friendly and helpful. Rooms were old and shabby. Shampoo in the bathroom was completely empty. Old sweet wrappers/dust and dead spiders and cobwebs in the room upon checking in. Windows filthy. No in room fridge.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at the White Hart. I am pleased to hear that the team made such a positive impression during your visit. I do however take on board your comments regarding the condition and cleanliness of the room very seriously and I am truly sorry that these fell so far short of the standards we expect to provide. With regard to the fridge, not all of our rooms include one as standard however we would always encourage guests to let us know their requirements ahead of arrival so we can do our best to accommodate. We hope to have the opportunity to welcome you back in the future and provide you with the stay you deserve. Sincerely, Paul Paul Clarke General Manager

Customer review rating 5.0/5

Carmen L. Families - Confirmed reviews ALL

I went with my family and we had an outstanding room. We live it. The customers service and the room service was 10 out of 10.

Dear Guest, Thank you for your wonderful review following your recent family stay at the White Hart. It is truly lovely to hear that everything was to your liking and that the service throughout your visit made such a lasting impression. We very much hope to welcome you and your family back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.0/5

Stanley J. Business - Confirmed reviews ALL

I was upgraded to an apartment which is in a separate building to the main hotel. Very nice apartment but it was on the main road so road traffic noise was an issue, the windows didn’t really block out the noise.

Dear Guest, Thank you for your kind words following your recent stay at the White Hart. I am pleased to hear that you enjoyed the apartment and that our location worked well for your visit. I do take on board your comments regarding the road noise and I am sorry this caused some disruption. We would always encourage guests to let us know their preferences ahead of arrival so we can do our best to allocate the most suitable room. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.0/5

Margaret W. Couples - Confirmed reviews ALL

Your staff made our stay enjoyable by moving us from a very tired and old Classic room in need of refurbishment to a Premium room which was of the standard we are used to. The food is well presented and of good quality although highly priced like all hotels. We enjoyed the location and would stay again but choose a different room.

Dear Guest, Thank you for your kind words following your recent stay at the White Hart. I am pleased to hear that the team were able to move you to a room that better met your expectations and that the food and location were enjoyed during your visit. I do take on board your comments regarding the Classic room and I am pleased to share that we are currently working through an ongoing programme of refurbishment throughout the hotel. We look forward to welcoming you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 5.0/5

Mike E. Business - Confirmed reviews ALL

Been before great location parking

Dear Guest, Thank you for your kind words following what sounds like another enjoyable stay at the White Hart. It is always a pleasure to welcome back a returning guest and we are pleased to hear that our location and parking continue to work so well for you. We look forward to welcoming you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.5/5

Irim S. Business - Confirmed reviews ALL

It was absolutely wonderful - comfortable room, television, coffee and tea, clean and comfortable. And the staff were absolutely lovely.

Dear Guest, Thank you for your lovely review following your recent stay at the White Hart. It is wonderful to hear that everything was to your liking and that the team made such a positive impression during your visit. We hope to welcome you back again in the future. Sincerely, Paul Paul Clarke General Manager

Customer review rating 4.0/5

Michael C. Solo - Confirmed reviews ALL

Helpfull staff pleasant stay

Other web-users rate our hotel

  • 702 reviews 9.4/10 Location
  • 1,046 reviews 7.4/10 Room
  • 922 reviews 9.1/10 Service
  • 8 reviews 8.4/10 WiFi
  • 401 reviews 7.9/10 Breakfast
  • 372 reviews 4.9/10 Amenities
  • 323 reviews 6.3/10 Cleanliness

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