Mercure Surabaya Manyar 4 stars

Customer review rating (ALL Rating) 4.8/5 2,289 reviews

Mercure Surabaya Manyar - Image 1
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Description

Hotel extras

  • The hotel offers 90 rooms, from Superior to Deluxe Suite and Executive Suite.

  • All rooms have 50" HD TV, WiFi, in-room fridge, bathroom with rainshower, safe deposit box.

  • Train station is 10 mins drive from the hotel and 5 mins drive to hospital.

  • Located close to business district, shopping centre, exhibition hall and universities

Our accommodation(s)

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Hotel location

Mercure Surabaya Manyar

JL Manyar Kertoarjo No 44, Mulyorejo, Jawa Timur
60116 SURABAYA
Indonesia

GPS:-7.28009, 112.76594

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

Paparisa Restaurant

Chic and stylish restaurant with an elegant monochrome ambience to embark on a cultural gastronomic journey with the authenticity of Indonesian local food and cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  2,289 reviews

Customer review rating 5.0/5

Muhammad I. R. H. Business - Confirmed reviews ALL

In terms of “amenities,” Mercure Manyar is more of a compact and modern business hotel: according to Accor's official website, the property has 90 rooms/suites (ranging from Superior to Executive Duplex), an all-day dining restaurant, a lobby bar, meeting rooms, and a gym. In the rooms, the highlights include a 50-inch HD TV, Wi-Fi, a mini fridge, a rain shower, and a safe. I liked the good quality of sleep because the beds were comfortable and the pillows were soft. The location is quite strategic; it is close to areas such as Galaxy Mall, Dr. Soetomo General Hospital, and Airlangga University, including Airlangga University Hospital where I spent a lot of time here. If you're looking for a neat, modern, and “straightforward” hotel for work—comfortable sleep, easy access to campus/hospital/mall areas, and a gym to maintain your routine—then this hotel is definitely worth visiting.

Dear Mr. MUHAMMAD I. R. H., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Customer review rating 5.0/5

Widya P. Families - Confirmed reviews ALL

The room was spacious and very clean, making our stay comfortable. The staff were friendly, helpful, and attentive throughout our visit. What we truly appreciated was how well they looked after my parents during our stay, showing genuine care and professionalism. Thank you, Mercure Manyar Hotel — we will definitely come back.

Dear Mrs. WIDYA P., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Customer review rating 4.5/5

Izzati N. R. Solo - Confirmed reviews ALL

Stratehic location, easy check in with online check in beforehand, delicious meal, good service for overall

Dear Mrs. IZZATI N. R., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Customer review rating 5.0/5

Maria A. S. Couples - Confirmed reviews ALL

Satisfied

Dear Mrs. MARIA A. S., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Customer review rating 5.0/5

Lie J. H. Business - Confirmed reviews ALL

Staff very kindly and helpfull

Dear Mr. LIE J. H., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Other web-users rate our hotel

  • 244 reviews 6.4/10 Location
  • 417 reviews 7.8/10 Room
  • 324 reviews 8.8/10 Service
  • 12 reviews 7.4/10 WiFi
  • 212 reviews 8.1/10 Cleanliness
  • 162 reviews 6.9/10 Food
  • 146 reviews 6.6/10 Comfort
  • 130 reviews 6.2/10 Amenities

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