ibis Ambassador Seoul Insadong 3 stars

Customer review rating (ALL Rating) 4.4/5 899 reviews

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31, Samil daero 30 gil, Jongno gu, 03132 SEOUL, South Korea

Description

Hotel extras

  • The Hotel Close to Palaces and Myeongdong

  • Paid parking (Tower parking system, 22,000 won/day)

  • Any additional charges incurred from 3 years of age can be paid separately on site.

  • We are committed to sustainability. Together, we are opening up a better world.

Our accommodation(s)

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Hotel location

ibis Ambassador Seoul Insadong

31, Samil daero 30 gil, Jongno gu
03132 SEOUL
South Korea

GPS:37.574364, 126.989443

Telephone
Fax +82 2-6730-1100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms

TASTE

A good Choice to feel great. Enjoy a buffet and Special dishes in a relaxed, simple TASTE Restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  899 reviews

TripAdvisor Rating  4.0/5  1,234 reviews

Best customer experience ever

Customer review rating 5.0/5

Hai D. Solo - Confirmed reviews ALL

I have had the opportunity to stay at various hotels in Korea, and I must say that this has been the most exceptional experience by far. The front desk staff has been incredibly friendly and accommodating. I would like to extend my heartfelt gratitude to the front desk team and housekeeping staff on 17Dec for their swift action in retrieving my forgotten passport and money, and ensuring it was safely delivered to the airport in time for my flight. I deeply apologize for the inconvenience caused by my oversight.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Staff was great but breakfast menu was not what I expected. However there are many great breakfast spots around the area.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.5/5

Tracy Friends - Confirmed reviews ALL

The service is excellent, and the hotel is conveniently located near many great restaurants and coffee shop

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location and rooms

Customer review rating 4.5/5

Mark C. Solo - Confirmed reviews ALL

Location wise, this hotel is great. Very near to Insadong culture street, Changdeokgung palace, and many more. As my Korean friend put it, Insadong, and by extension this hotel, is great location for exploring the metropolitan and traditional Korea. As regards the room, I asked on the first night to be transferred since the heater was making noise, and they graciously and quickly did it. The room is quite spacious and there’s still a lot of space even if I brought two luggages (1 large and 1 carry on).

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well priced option for Seoul

TripAdvisor rating 3.0/5

leanneculinapenza TripAdvisor review

The hotel is in a very good location with many things to do or see within walking distance. There are plenty of places to eat around the area so its easy to wing it while you stay here. The breakfast was very average, so we ended up exploring bakeries nearby even though our breakfast was included in our stay. The hotel staff are very accommodating, the rooms are well sized (small bathrooms however), although the rooms were very warm given they only turn the AC on when the temperature outside hits a certain number.

Dear Mr. or Ms. leanneculinapenza Warm greetings from ibis Ambassador Seoul Insadong, the hotel closed to Palaces and Myeong-dong Thank you for taking the time to share your detailed review of your recent stay with us. We’re delighted to hear that you enjoyed our convenient location and found plenty of dining and sightseeing options within walking distance. We’re also pleased to know that our team’s accommodating service and the size of our rooms contributed positively to your experience. We regret to learn that the breakfast did not meet your expectations. Your feedback is important, and we will review our breakfast offerings to ensure they provide greater value and variety for our guests. Regarding the room temperature, we apologize for any discomfort caused by our seasonal AC system. This is part of our sustainability efforts, but we understand the need to balance comfort and efficiency. Please know that we are always happy to provide fans or assist with room adjustments to ensure a more pleasant stay. Thank you again for choosing our hotel, and we hope to welcome you back on your next trip to Seoul, where we will strive to exceed your expectations. Best regards, Hasmin Hwang General Manager

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Other web-users rate our hotel

  • 1,144 reviews 9.6/10 Location
  • 904 reviews 5.7/10 Room
  • 844 reviews 9.2/10 Service
  • 35 reviews 2/10 WiFi
  • 536 reviews 3.6/10 Comfort
  • 329 reviews 7.5/10 Cleanliness
  • 184 reviews 6/10 Breakfast
  • 101 reviews 9/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.