Mercure Surabaya Grand Mirama

Hotel for travellers looking for local and authentic experiences

Centrally located in Surabaya City, Mercure Surabaya Grand Mirama is a mid-scale hotel that's perfect for both business and leisure travelers. It's close to Juanda airport, Tunjungan Plaza shopping center, Gubeng railway station, and many other well-known attractions. Featuring 257 rooms, including 19 suites, 3 restaurants, a coffee shop, a pool bar, 14 meeting rooms, a ballroom, swimming pool, gym, bicycle rentals, and a spa is a part of the facilities at this 4-star hotel.

Mercure Surabaya Grand Mirama, a 4-star hotel in the heart of Surabaya, offers easy access to Juanda Airport, Tunjungan Plaza, and Gubeng Station with 257 rooms, dining, meeting facilities, pool, gym, and health club, it's perfect for business or leisure. Stay at Mercure Surabaya Grand Mirama, a 4-star hotel close to Juanda Airport, Tunjungan Plaza, and Gubeng Station. Perfect for business or leisure.

Surabaya is the center of business, commerce, industry and education in Eastern Indonesia. Besides having cultural and historical value, the city also have rapid business life, as well as great leisure experiences and mouth-watering culinary choices.

Our hotel offers class, comfort, and convenience. Our dedicated service team will help you in experiencing all your private and professional events in style

Sugito Adhi, Hotel Management

Hotel extras

Strategically located to Gubeng Train Station and Juanda Airport
Near tourist attractions such us Zoo Surabaya , Tugu Pahlawan Monument, and many Shopping Cent
Only 6 minutes by vehicles to Tunjungan Plaza

Our accommodation(s)

Room

Classic Room - 1 king size bed

4 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Classic Room - 2 single bed

4 pers. max
24 m² / 258 sq ft

Bedding 1 x Twin bed(s)

See availabilities

Room

Classic Superior Room, City View - 1 king size bed

4 pers. max
24 m² / 258 sq ft

Bedding x King size bed(s) and 1 x King size bed(s) and 1 x King size bed(s)

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Room

Classic Superior Room, City View - 2 single bed

4 pers. max
24 m² / 258 sq ft

Bedding 1 x Twin bed(s)

See availabilities

Room

Privilege King Room, City View - 1 king size bed

4 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)

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Room

Privilege Twin Room, City View - 2 single bed

4 pers. max
28 m² / 301 sq ft

Bedding 2 x Twin bed(s)

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Room

Privilege Luxe King, Ideal for Family - 1 king size bed

4 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)

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Room

Privilege Luxe Twin, Ideal for Family - 2 single bed

4 pers. max
30 m² / 322 sq ft

Bedding 1 x Twin bed(s)

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Room

Deluxe Suite - 1 king size bed

4 pers. max
48 m² / 516 sq ft

Bedding 1 x King size bed(s)

See availabilities

Suite

Studio Suite Room, Ideal for Family - 1 king size bed

4 pers. max
48 m² / 516 sq ft

Bedding 1 x King size bed(s)

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Suite

Privilege Suite - 1 king size bed

Non contractual photo

4 pers. max
54 m² / 581 sq ft

Bedding 1 x King size bed(s)

See availabilities

Take advantage of our Flight + Hotel offers

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Hotel location

Mercure Surabaya Grand Mirama

Jl Raya Darmo 68 - 78
60264 SURABAYA
Indonesia

GPS:-7.28505, 112.739236

+62 31 5623000

+62 31 5678383

Gubeng Station

Railway station

Access: 4 km / 2.49 mi 15 min drive

Shuttle

Shuttle on call

Tugu Pahlawan

Tourist attraction

Access: 1.5 km / 0.93 mi 7 min drive

Shuttle

Shuttle on call

Surabaya Zoo

Zoo

Access: 2.5 km / 1.55 mi 5 min drive

Shuttle

Shuttle on call

Tunjungan Plaza

Shopping centre/mall

Access: 2 km / 1.243 mi

Shuttle

Additional charge

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

Near the property

Car park

TRIMURTI RESTO

Indonesian and international cuisine in an open kitchen style, close to the lounge area and gives you a view to the Mercure Surabaya's swimming pool and pond.

LAN HUA

Our modern Chinese cuisine restaurant seats 90 and also has 3 private dining rooms, ideal for business meetings and social gatherings in our 4-star hotel.

EBISU

To provide a new dining experience, Ebisu serves Japanese dishes with active promotion and is available to both in-house and outside guest.

COFFEE CAFE

Sit back and enjoy sumputous café food in a food truck concept in downtown Surabaya.

COFFEE CAFE

Our American style coffee lounge serves sandwiches and cakes all day and has live entertainment starting from 6pm.

OASIS SWIMMING POOL

The Oasis swimming pool is located at back of Mercure Surabaya hotel along with a pleasant garden arrangement and pool snack bar.

Meetings & Events

Number of Meeting Room: 14
Surface of the largest room: 1100 m² / 3609 sq ft
Maximum seats capacity: 1200
Maximum capacity for banquets: 700

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.8/5 1,324 reviews

TripAdvisor Rating 4.6/5 2,906 reviews

Lanang A. N. Families - 1/22/2026 Confirmed reviews ALL

Stayed one night with family at Mercure Surabaya Grand Mirama and had an excellent experience. We were warmly welcomed via WhatsApp, informed about a room upgrade, and given a choice of welcome amenities (cake or fruit). Staff attention to detail really stood out—security even proactively warned us about parking under trees during heavy rain. Nice personal touches like a custom mirror greeting and name pad on the table. Having tried other Accor hotels in Surabaya, this is easily the best overall Accor experience so far. Highly recommended.

Dear Lanang A. N., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi Cluster General Manager

Taste of breakfast

Tosca N 1/22/2026 TripAdvisor review

Room is quite ok, etnic and comfort. Breakfast is vary and ok. The taste is ok and the good is quite fresh. Maybe for more vary of vegetanles would be ok.

Kepada Bapak / Ibu Tamu yang terhormat, Kami sangat menghargai komentar Anda mengenai pengalaman menginap Anda di Mercure Surabaya Grand Mirama. Merupakan suatu kebahagiaan bagi kami menerima umpan balik positif. Saya akan menyampaikan komentar Anda kepada tim kami. Saya yakin umpan balik ini akan menjadi penyemangat bagi seluruh staf kami dalam upaya kami untuk terus meningkatkan kualitas layanan. Terima kasih sekali lagi atas pengalaman Anda, dan kami harap kunjungan Anda berikutnya akan sama menyenangkannya dengan kunjungan sebelumnya. Hormat kami, Sugito Adhi Cluster General Manager

It's much better than it was 3 years ago

gaksital 1/21/2026 TripAdvisor review

I stayed in room 907. I only stayed 1 night because I had to make a last-minute reservation, but overall I was very satisfied. I was able to enjoy all the Accor Elite benefits, including free breakfast, room upgrades, and late checkout. The price is very reasonable so I think here would be a good hotel for a long stay. I'd give the breakfast a full score. From check-in to check-out, every staff member I encountered was incredibly kind. Before check-out, a girl in a gray suit at the Accor member priority desk showed me a suite at my request. Although she didn't speak perfect English she was very kind. I will stay in a suite at this hotel on my next visit. To GM : The only downside was that the shower pressure in the room was weak, and there was only hot or cold water. I couldn't take a lukewarm shower.

Dear Valued Guest, Thank you for taking the time to share your staying experience at Mercure Surabaya Grand Mirama. We are truly delighted to hear that you were satisfied with our services during your visit. As an Accor member, your comfort and satisfaction are our top priorities. We are pleased to know that you enjoyed your room upgrade, our breakfast offerings, and the late check-out facility. I will certainly pass along your appreciation to our staff for their dedication and for successfully meeting your needs during your stay. On the other hand, please accept my sincere apologies for the inconvenience caused by the water pressure and shower temperature in your room. We have forwarded your report to our Engineering team for immediate inspection and repair to ensure stable water temperature and ideal pressure for our future guests. We look forward to welcoming you back and providing you with an exceptional experience in our Suite on your next visit. Warm regards Sugito Adhi Cluster General Manager

Syaifrizalinoor Friends - 1/20/2026 Confirmed reviews ALL

everythis was right, only dusty in the room

Dear Syaifrizalinoor , We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi Cluster General Manager

Mercure

uyeuye09 1/20/2026 TripAdvisor review

Good atmosphere, nice interior with si many kind of special food

Kepada Bapak / Ibu Tamu yang terhormat, Kami sangat menghargai komentar Anda mengenai pengalaman menginap Anda di Mercure Surabaya Grand Mirama. Merupakan suatu kebahagiaan bagi kami menerima umpan balik positif. Saya akan menyampaikan komentar Anda kepada tim kami. Saya yakin umpan balik ini akan menjadi penyemangat bagi seluruh staf kami dalam upaya kami untuk terus meningkatkan kualitas layanan. Terima kasih sekali lagi atas pengalaman Anda, dan kami harap kunjungan Anda berikutnya akan sama menyenangkannya dengan kunjungan sebelumnya. Hormat kami, Sugito Adhi Cluster General Manager

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