Nusa Dua Beach Hotel and Spa - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,543 reviews

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KAWASAN PARIWISATA NUSA DUA, LOT NORTH 4, NUSA DUA, 80363 NUSA DUA, Indonesia

Description

Hotel extras

  • The resort is adorned with stunning authentic Balinese touches.

  • Award-winning Tamarind Restaurant with Mediterranean cuisine in unique architectural setting.

  • Family-friendly activities

  • Five distinct dining options

Our accommodation(s)

Hotel location

Nusa Dua Beach Hotel and Spa - Handwritten Collection

KAWASAN PARIWISATA NUSA DUA, LOT NORTH 4, NUSA DUA
80363 NUSA DUA
Indonesia

GPS:-8.7939100438, 115.2301564

Telephone
Fax +62 361 771229

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,543 reviews

Customer review rating 5.0/5

Cindy P. R. P. Families - Confirmed reviews ALL

I stayed with two kids they love the hotel more than doing activity outside of the hotel, the facilities were complete, the bed was comfortable, the room was spacious, staff was friendly and attentive. Be back for sure

Dear Ms. Cindy P. R. P., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for sharing such a wonderful review following your recent family stay with us. We are truly delighted to know that both you and your children had such an enjoyable experience, also that our facilities, spacious rooms with comfortable bedding contributed to a memorable stay. It is especially heartwarming to hear that your children loved spending time within the resort, as creating a welcoming and enjoyable environment for families is something we genuinely strive for. Your kind words about our team’s friendliness and attentiveness are also deeply appreciated and will certainly be shared with everyone. We also value your feedback regarding the breakfast selection, as it helps us continuously improve our offerings for an even better guest experience. We sincerely look forward to welcoming you and your family back for another delightful stay in the near future. Best regards, Arini Room Division Manager

Customer review rating 3.5/5

Edith S. Couples - Confirmed reviews ALL

The resort was fantastic and we had a great time but the package we were on fell down a bit where the drinks for 3 hrs were we are sure watered down and the room was average but we loved it and will be coming back to book the palace room.

Dear Ms. Edith S., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for taking the time to share your detailed feedback following your stay at our hotel. We are delighted to know that you had a fantastic time overall and appreciated our resort, cleanliness, breakfast selection, and especially the service from our team. It is also wonderful to hear that you would recommend us to your clients, this truly means a lot to us. At the same time, we sincerely apologize for the aspects that did not meet your expectations. Your concerns regarding the beverage quality during the package offering, as well as the room experience and WiFi connectivity are taken very seriously. Please rest assured that your feedback has been shared with our teams for thorough review and improvement. We are pleased to know that you are considering returning and trying our Palace Club experience. It would be our great pleasure to welcome you back and provide a more elevated with seamless stay on your next visit. Thank you once again for your valuable feedback. Best regards, Arini Room Division Manager

Customer review rating 4.5/5

Diana A. Families - Confirmed reviews ALL

My 4th annual visit to this tropical paradise resort on the beach. The gardens are beautifully designed with peacocks, squirrels, ducks and other birds to watch by the water garden. The staff are gentle, gracious and caring - the Balinese way of life. The Palace Club truly pampers guests and is well worth experiencing.

Dear Ms. Diana A., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for your continued trust and for choosing our hotel on your fourth annual visit. It is truly an honor to welcome you back time and time again. We are delighted to hear that you continue to enjoy the tranquil atmosphere of our resort, the beautifully landscaped gardens and the unique presence of wildlife that makes the surroundings so special. Your kind words about our team, especially the Palace Club staff, mean a great deal to us, as we strive to reflect the warmth and grace of Balinese hospitality. At the same time, we sincerely appreciate your constructive feedback regarding the room condition, including the shower area and the accessibility of power points. Please accept our apologies for any inconvenience caused. Your comments have been shared with our team for further review, as we continuously work on improvements and future enhancements. We also regret the oversight regarding the face towels and thank you for your understanding. Your feedback helps us improve our attention to detail. Once again, thank you for your loyalty and for sharing your experience so thoughtfully. We look forward to welcoming you back for your next relaxing stay in your tropical home away from home. Best regards, Arini Room Division Manager

Customer review rating 5.0/5

Muhammad I. Couples - Confirmed reviews ALL

"We were seeking a tranquil retreat from the stresses of city life, and our recent stay exceeded our expectations. The serene atmosphere and excellent amenities provided the perfect setting for a rejuvenating holiday. We would be delighted to return in the future and highly recommend this destination to others seeking a peaceful escape."

Dear Mr. Muhammad I., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for your wonderful review and for choosing our hotel on your recent getaway. We are truly delighted to know that your stay exceeded expectations and provided the tranquil retreat you were seeking. Your kind words about our beautiful surroundings, location and especially our friendly team mean a great deal to all of us. It is also a pleasure to hear that you enjoyed every aspect of your stay, from booking through the ALL Accor app to your overall experience with our facilities and services. Your support as a Gold member is sincerely appreciated. Thank you for your recommendation. We would be absolutely delighted to welcome you back for another relaxing and memorable stay in the future. Best regards, Arini Room Division Manager

Customer review rating 4.5/5

Helen K. Friends - Confirmed reviews ALL

good service, quick response to issues

Dear Ms. Helen K., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you for taking the time to share your feedback following your stay at our hotel. We are pleased to know that you appreciated our convenient location, as well as the good service and prompt response from our team. Your kind words are truly valued. At the same time, we sincerely apologize for the areas where we did not fully meet your expectations, particularly regarding the cleanliness of the bathroom and towels, as well as the WiFi speed. Please rest assured that your comments have been shared with our teams for immediate attention and improvement. We also appreciate your feedback on the accommodation and will continue working to enhance the overall comfort and quality of our rooms. Thank you as well for your loyalty as an ALL Accor Classic member. We truly hope to have the opportunity to welcome you back and provide you with a more seamless and enjoyable stay in the future. Best regards, Arini Room Division Manager

Other web-users rate our hotel

  • 878 reviews 9.2/10 Location
  • 1,205 reviews 6.6/10 Room
  • 1,821 reviews 9/10 Service
  • 29 reviews 2.7/10 WiFi
  • 691 reviews 9.2/10 Beach
  • 629 reviews 9/10 Breakfast
  • 450 reviews 7.3/10 Cleanliness

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