Description
Our accommodation(s)
Page out of
Room
Standard Room with 1 Queen bed
- 2 pers. max
- 15 m² / 161 sq ft
- Bedding 1 x Queen size bed(s)
Room
Accessible Standard Room with 1 Queen bed
- 2 pers. max
- 15 m² / 161 sq ft
- Bedding 1 x Queen size bed(s)
- Accessible room
Room
Accessible Standard Room with 1 Queen bed
- 2 pers. max
- 15 m² / 161 sq ft
- Bedding 1 x Queen size bed(s)
- Accessible room
Hotel location
Ibis Darwin Airport Hotel
2 Henry Wrigley Drive
820 Darwin
Australia
GPS:-12.404874, 130.879934
Access and transport
Page out of
DARWIN TRAIN
Railway station
Access: 17 km / 10.56 mi 19 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Shuttle
- Restaurant
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- 100% Non Smoking Property
- Car park
Page out of
COSSIES BAR & BISTRO
Non contractual photo
Page out of
SPLASH CAFE
Non contractual photo
COSSIES POOLSIDE BAR
Non contractual photo
Breakfast
Pool
Non contractual photo
Our guest reviews
Customer review rating 3.5/5
Jason E. Friends - Confirmed reviews ALL
Dear Guest, Thank you for sharing your feedback following your recent stay with us. We are pleased to hear that you found the hotel well located for the athletics track, enjoyed a comfortable bed, and experienced smooth check-in and check-out along with good overall service. At the same time, we are sorry to learn that noise from neighbouring rooms and the exit door impacted your comfort. Please accept our apologies for the disturbance experienced during your stay. Your comments have been noted and shared with the relevant teams for review, as we continuously work to improve the overall guest experience. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a more restful stay in the future. Warm regards, Prateek Front Office Assistant Manager
Customer review rating 1.5/5
Stewart B. Solo - Confirmed reviews ALL
Dear Mr. B., Thank you for taking the time to share your detailed feedback. We are truly sorry to hear that your recent stay did not meet the expectations set by your previous experience with us. We sincerely apologize for the inconvenience caused by the room layout, bathroom fan timer, and especially your dining experience at Pool House Bar & Kitchen. This is certainly not the level of service we aim to provide, and we understand your frustration regarding the delays, missed dish, and value for money. Your feedback is very important to us, and we will be sharing your comments with our management and restaurant teams as we continue working to improve our service and guest experience. We do appreciate your honest feedback and are pleased to hear you still enjoyed the pool. We hope we may have the opportunity to restore your confidence in us in the future. Warm regards, Novotel, Mercure and Ibis Team.
Customer review rating 4.0/5
Bianca B. Families - Confirmed reviews ALL
Dear Bianca B., Thank you for taking the time to share your detailed feedback and for your positive comments regarding our team, cleanliness, and hotel facilities. We are pleased to hear you found our location convenient and appreciated the service provided by our staff, including housekeeping. We also appreciate your comments regarding the room size and the noise experienced from other guests and the door near your room. We are sorry this impacted your comfort and restful sleep. Your suggestion regarding improved soundproofing has been noted and will be shared with the relevant team for future consideration. Thank you again for your kind words and for choosing to stay with us. We look forward to welcoming you back in the future. Kind regards, The Ibis Team
Customer review rating 2.5/5
Brad W. Business - Confirmed reviews ALL
Dear Brad W., Thank you for taking the time to share your feedback. We are pleased to hear you found your room comfortable and clean. However, we are sorry to learn that your arrival experience was delayed by a long check-in queue and that you experienced difficulties reaching reception when you needed assistance with WiFi. We also regret the delay in responding to your WhatsApp message, particularly after you had already checked out. This is not the level of service we aim to provide, and your comments have been shared with the team for review, especially regarding responsiveness and guest communication channels. Thank you again for your feedback. Kind regards, The Ibis Team
Customer review rating 1.5/5
Sharyn A. Couples - Confirmed reviews ALL
Dear Ms. A., Thank you for taking the time to share your feedback following your recent stay with us. Please accept our sincere apologies for the condition of the room initially allocated to you and for the repeated inconvenience you experienced in having to return to reception to obtain a clean room and correctly functioning key cards. This is certainly not the standard of service or housekeeping we aim to provide, and we understand how frustrating this must have been, particularly upon arrival. We appreciate your positive comments regarding our location; however, it is clear that the issues during check-in and room allocation significantly impacted your overall experience. Your feedback regarding cleanliness, room readiness, and the efficiency of our arrival process has been shared with both our Housekeeping and Front Office teams for immediate review and improvement. We also value your loyalty as an ALL Accor Classic member and Accor Vacation Club member, and we are very sorry that this stay did not reflect the level of hospitality you rightfully expect from us. Thank you again for bringing these matters to our attention. We hope you may consider giving us another opportunity in the future to provide you with the seamless and comfortable experience you deserved. Kind regards, Novotel, Mercure & Ibis Darwin Airport team
Our other establishments nearby
Page out of
Mercure Darwin Airport Resort 4 stars
Customer review rating (ALL Rating)
4.0/5
(1363 reviews)
At 0 m
Mantra on the Esplanade Darwin 3 stars
Customer review rating (ALL Rating)
3.7/5
(702 reviews)
At 7.898 km