Description
Our accommodation(s)
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Room
Standard Room with 1 Queen bed
- 2 pers. max
- 15 m² / 161 sq ft
- Bedding 1 x Queen size bed(s)
Room
Accessible Standard Room with 1 Queen bed
- 2 pers. max
- 15 m² / 161 sq ft
- Bedding 1 x Queen size bed(s)
- Accessible room
Room
Accessible Standard Room with 1 Queen bed
- 2 pers. max
- 15 m² / 161 sq ft
- Bedding 1 x Queen size bed(s)
- Accessible room
Hotel location
Ibis Darwin Airport Hotel
2 Henry Wrigley Drive
820 Darwin
Australia
GPS:-12.404874, 130.879934
Access and transport
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DARWIN TRAIN
Railway station
Access: 17 km / 10.56 mi 19 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Shuttle
- Restaurant
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- 100% Non Smoking Property
- Car park
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COSSIES BAR & BISTRO
Non contractual photo
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SPLASH CAFE
Non contractual photo
COSSIES POOLSIDE BAR
Non contractual photo
Breakfast
Pool
Non contractual photo
Our guest reviews
Customer review rating 3.0/5
Ann B. Families - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Warmest regards, Akash Jasani Asst. Front Office Manager Novotel, Mercure and Ibis Darwin Airport M: +6… E: ak…
Customer review rating 2.5/5
Timothy B. Solo - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Warmest regards, Akash Jasani Asst. Front Office Manager Novotel, Mercure and Ibis Darwin Airport M: +6… E: ak…
Customer review rating 3.5/5
Jason E. Friends - Confirmed reviews ALL
Dear Guest, Thank you for sharing your feedback following your recent stay with us. We are pleased to hear that you found the hotel well located for the athletics track, enjoyed a comfortable bed, and experienced smooth check-in and check-out along with good overall service. At the same time, we are sorry to learn that noise from neighbouring rooms and the exit door impacted your comfort. Please accept our apologies for the disturbance experienced during your stay. Your comments have been noted and shared with the relevant teams for review, as we continuously work to improve the overall guest experience. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a more restful stay in the future. Warm regards, Prateek Front Office Assistant Manager
Customer review rating 1.5/5
Stewart B. Solo - Confirmed reviews ALL
Dear Mr. B., Thank you for taking the time to share your detailed feedback. We are truly sorry to hear that your recent stay did not meet the expectations set by your previous experience with us. We sincerely apologize for the inconvenience caused by the room layout, bathroom fan timer, and especially your dining experience at Pool House Bar & Kitchen. This is certainly not the level of service we aim to provide, and we understand your frustration regarding the delays, missed dish, and value for money. Your feedback is very important to us, and we will be sharing your comments with our management and restaurant teams as we continue working to improve our service and guest experience. We do appreciate your honest feedback and are pleased to hear you still enjoyed the pool. We hope we may have the opportunity to restore your confidence in us in the future. Warm regards, Novotel, Mercure and Ibis Team.
Customer review rating 4.0/5
Bianca B. Families - Confirmed reviews ALL
Dear Bianca B., Thank you for taking the time to share your detailed feedback and for your positive comments regarding our team, cleanliness, and hotel facilities. We are pleased to hear you found our location convenient and appreciated the service provided by our staff, including housekeeping. We also appreciate your comments regarding the room size and the noise experienced from other guests and the door near your room. We are sorry this impacted your comfort and restful sleep. Your suggestion regarding improved soundproofing has been noted and will be shared with the relevant team for future consideration. Thank you again for your kind words and for choosing to stay with us. We look forward to welcoming you back in the future. Kind regards, The Ibis Team
Our other establishments nearby
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Mercure Darwin Airport Resort 4 stars
Customer review rating (ALL Rating)
4.0/5
(1363 reviews)
At 0 m
Mantra on the Esplanade Darwin 3 stars
Customer review rating (ALL Rating)
3.7/5
(702 reviews)
At 7.898 km