Description
Our accommodation(s)
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Room
Standard Room with 1 Queen bed
- 2 pers. max
- 15 m² / 161 sq ft
- Bedding 1 x Queen size bed(s)
Room
Accessible Standard Room with 1 Queen bed
- 2 pers. max
- 15 m² / 161 sq ft
- Bedding 1 x Queen size bed(s)
- Accessible room
Room
Accessible Standard Room with 1 Queen bed
- 2 pers. max
- 15 m² / 161 sq ft
- Bedding 1 x Queen size bed(s)
- Accessible room
Hotel location
Ibis Darwin Airport Hotel
2 Henry Wrigley Drive
820 Darwin
Australia
GPS:-12.404874, 130.879934
Access and transport
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DARWIN TRAIN
Railway station
Access: 17 km / 10.56 mi 19 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Shuttle
- Restaurant
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- 100% Non Smoking Property
- Car park
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COSSIES BAR & BISTRO
Non contractual photo
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SPLASH CAFE
Non contractual photo
COSSIES POOLSIDE BAR
Non contractual photo
Breakfast
Pool
Non contractual photo
Our guest reviews
ALL Rating
Customer review rating 3.0/5
Andre P. D. Business - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Warmest regards, Akash Jasani Asst. Front Office Manager Novotel, Mercure and Ibis Darwin Airport M: +6… E: ak…
Customer review rating 3.0/5
Fiona L. Couples - Confirmed reviews ALL
Dear Fiona, Thank you for taking the time to share your feedback following your recent stay with us. While we are pleased to see that you enjoyed aspects of your stay, including your booking experience, breakfast, cleanliness, and interactions with our team, we are sorry to learn that finding directions from the airport to the hotel proved difficult and that your arrival experience did not meet expectations. As a valued ALL Diamond member and Accor Vacation Club member, we sincerely appreciate your loyalty and regret any inconvenience caused. We understand how important a smooth arrival experience is, particularly when travelling, and your feedback highlights an area where we can improve. We will review the clarity of our directional information and guest communications to help ensure future guests can locate the hotel more easily. Thank you again for your constructive feedback. We truly value your support and hope to have the opportunity to welcome you back for a more seamless experience in the future. Kind regards, Prateek Front Office Assistant Manager
Customer review rating 2.5/5
Scott R. Solo - Confirmed reviews ALL
Dear Scott, Thank you for taking the time to share your feedback following your recent stay with us. We are very sorry to hear about the issues you encountered in your room, particularly with the lighting on arrival, the cleanliness of the bathroom, and the presence of a cockroach. Please accept our sincere apologies for the inconvenience and discomfort this caused. This is certainly not the standard we aim to deliver, and your comments have been shared with our Housekeeping and Engineering teams for immediate review and corrective action. We also appreciate your feedback regarding the breakfast offering and café selection, as well as the Wi-Fi speed. Your comments are valuable and will be reviewed with the relevant departments as part of our ongoing efforts to improve both quality and guest experience. Thank you again for your honest feedback. We regret that your stay did not fully meet expectations, and we hope we will have the opportunity to welcome you back in the future for a much-improved experience. Kind regards, Prateek Front Office Assistant Manager
Customer review rating 3.5/5
Mee Y. (. S. Solo - Confirmed reviews ALL
Dear May, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed our convenient airport location and found the booking process fast and friendly. It's also wonderful to know that you appreciated the shuttle service, cleanliness of the hotel, and the service provided by our team. As a valued ALL Gold member and Accor Vacation Club member, we sincerely appreciate your loyalty and support. We are pleased that many aspects of your stay met your expectations, while also noting that there is room for us to improve and provide an even better overall experience. Thank you once again for choosing to stay with us and for sharing your comments. We look forward to welcoming you back on your next visit. Kind regards, Prateek Front Office Assistant Manager
Customer review rating 0.5/5
Jayden C. Business - Confirmed reviews ALL
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Warmest regards, Akash Jasani Asst. Front Office Manager Novotel, Mercure and Ibis Darwin Airport M: +6… E: ak…
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Mercure Darwin Airport Resort 4 stars
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Customer review rating (ALL Rating)
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