Ibis Darwin Airport Hotel 3.5 stars

Customer review rating (ALL Rating) 3.8/5 10 reviews

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2 Henry Wrigley Drive, 820 Darwin, Australia

Description

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Hotel location

Ibis Darwin Airport Hotel

2 Henry Wrigley Drive
820 Darwin
Australia

GPS:-12.404874, 130.879934

Telephone
Fax +61 8 8920 3344

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  10 reviews

Customer review rating 1.5/5

Daniel D. Solo - Confirmed reviews ALL

You need to clean aircon filters,it gave me bad hay fever

Customer review rating 5.0/5

Roger P. Business - Confirmed reviews ALL

Awesome service.

Dear Roger P., Thank you for taking the time to share your feedback regarding your recent stay at Ibis Darwin Airport. We truly value your input and appreciate you sharing your experience with us. We are delighted to hear that you enjoyed our convenient location and that our team provided excellent service. We look forward to welcoming you back on your next visit. Warm regards, Jake Ha Front Office Assistant Manager Novotel, Mercure, and Ibis Darwin Airport

Customer review rating 1.5/5

Naga P. Solo - Confirmed reviews ALL

1. Towels are not provided on first day 2. Western closet (toilet) was not clean I have to flush before using 3. Soaps bottle not filled luckily I bought my own soap 4. Carpet is not clean 5. I am not sure regular inspections will be done in lawn and garden or not I saw a snake before check in while I was searching for my room I request to send escort with guest for night check-ins 6. It is really bad experience 7. No microwave to heat food 8. Fridge was small Need to improve a lot

Customer review rating 2.0/5

Shaun M. Business - Confirmed reviews ALL

Several stays ago I left my bag of good office clothes along with some additional PPE in the storage room at Novatel reception whilst I went offshore for a two week swing. Although they agreed to allow me to store it and gave me a luggage storage receipt they some how managed to lose my bag or let some one take it without a luggage ticket? I have rang and asked on several occasions and they promise to locate it and call me back but I don’t hear back from anyone again. I check the storage room every time I come back to the Novatel and explain it all again but no one seems concerned or want to offer any assistance or compensation.

Dear Shaun M., Thank you for sharing your feedback regarding your recent experience at our hotel. We sincerely regret to hear about the issue you encountered with your stored luggage and the lack of follow-up from our team. We will let one of our Duty Managers to follow-up on the missing items. Thank you for your understanding, and we hope to have the opportunity to restore your faith in our services on your next visit. Best regards, ibis Darwin Airport Hotel

Customer review rating 4.0/5

John N. Business - Confirmed reviews ALL

The staff were very respectful. But if you can offer a buggy drop off to your Customer that will be a big help especially to the older once who went from a long day onboard.

Dear John N., Thank you for taking the time to share your feedback regarding your recent stay at Ibis Darwin Airport. We truly value your input and appreciate hearing about your experience. We are pleased to know that you found our staff to be respectful during your stay. We also appreciate your suggestion regarding the buggy drop-off service. We understand how beneficial this would be, particularly for guests who have had a long day of travel, and your comments have been shared with our team for consideration as we continue to enhance our guest experience. Please feel free to let our friendly team members know, and they will be happy to arrange this accordingly. Thank you once again for your valuable feedback. We hope to welcome you back to our property soon. Warm regards, Jake Ha Front Office Assistant Manager Novotel, Mercure, and Ibis Darwin Airport

Other web-users rate our hotel

  • 53 reviews 9.1/10 Location
  • 86 reviews 4.8/10 Room
  • 45 reviews 7.6/10 Service
  • 59 reviews 2.9/10 Comfort
  • 37 reviews 6.6/10 Cleanliness
  • 20 reviews 9.9/10 Pool
  • 20 reviews 6.1/10 Value
  • 18 reviews 8.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.