Mantra Pandanas Darwin 3 stars

Customer review rating (ALL Rating) 4.0/5 543 reviews

Mantra Pandanas Darwin - Image 1
Mantra Pandanas Darwin - Image 2
Mantra Pandanas Darwin - Image 3
Mantra Pandanas Darwin - Image 4
43 Knuckey Street, 800 DARWIN, Australia

Description

Hotel extras

  • Offers a choice of studio, hotel, one and two bedroom apartment style rooms

  • Darwin restaurant a great choice with modern Australian menu & stylish tropical decor

  • Positions on the edge of Darwin's large harbour & in the heart of fascinating tropical city

  • Offers the ideal venue for your next Darwin corporate event or social function

  • Onsite pool and outdoor area

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Hotel Room Water View

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Complementary in room coffee or tea
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 36 m² / 387 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Ocean/Sea view
See availabilities

Studio

Studio Apartment Water View

Photo out of - Studio Apartment Water View

Enjoy stunning water views from your balcony in the Studio Apartment Water View room. You will really appreciate the contemporary design and facilities including kitchenette with cooktop, fridge, microwave, dishwasher and laundry.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 40 m² / 430 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Kettle
  • Microwave grill
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Open kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Apartment

1 Bedroom Apartment with Water View

Photo out of - 1 Bedroom Apartment with Water View

The room includes a separate lounge and living area to bedroom, kitchenette, laundry, mini bar, WiFi access, Foxtel, dehumidifier and ceiling fans.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 58 m² / 624 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Apartment

2 Bedroom Apartment City View

Photo out of - 2 Bedroom Apartment City View

Discover plenty of room to move in these 2 Bedroom Apartment City View, featuring a separate lounge and dining area, 2 large bathrooms with exclusive toiletries, kitchenette with cook top and private laundry facilities.

  • Views:

    City View

  • Most of the accommodation:

    Balcony or Dining room / area or Additional living room / area or 2 bedrooms

Max. number of persons
5
Area
From 74 m² / 796 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave grill
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Apartment

2 Bedroom Dual Key City View

Photo out of - 2 Bedroom Dual Key City View

2 Bedroom Dual Key City View is interconnecting, consisting of a Studio Apartment and Hotel room. Open plan in design, the apartment offers a kitchenette, laundry, private balcony with striking city views.

  • Views:

    City View

  • Most of the accommodation:

    Balcony or Dining room / area or Additional living room / area or 2 bedrooms

Max. number of persons
4
Area
From 76 m² / 818 sq ft

Bedding

Queen size bed(s) x1

Joinable bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Kettle
  • Kitchen extractor fan
  • Microwave grill
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Open kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Apartment

2 Bedroom Dual Key Water View

Photo out of - 2 Bedroom Dual Key Water View

Offering fantastic views across the water, this open plan design apartment features a kitchenette, laundry and private balcony. The 2 Bedroom Dual Key Water View is interconnecting, consisting of a Studio Apartment and Hotel Room.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony or Dining room / area or Additional living room / area or 2 bedrooms

Max. number of persons
4
Area
From 76 m² / 818 sq ft

Bedding

Single bed(s) x2

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Kettle
  • Microwave grill
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Open kitchen
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mantra Pandanas Darwin

43 Knuckey Street
800 DARWIN
Australia

GPS:-12.461203, 130.843023

Telephone
Fax +61 8 8901 2999
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 122 rooms
  • 13 rooms for people with reduced mobility
  • 70 connecting rooms
  • 19 floors

Languages spoken at the hotel

  • English
  • French
  • Indonesian
  • Thai
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter Additional charge

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Well-being

Mantra Pandanas Pool

  • Outside
  • On site

Mantra Pandanas Gym

  • On site

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 183 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft

  • Parking pricing: 19 AUD 19 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

TABLE FORTY THREE

Photo out of - TABLE FORTY THREE

Discover the freshly & inspired menu when you stay at Mantra Pandanas. Start your day by enjoying a delicious buffet breakfast with your favourite barista coffee, tea or juice. Dinner & lunch is served á la carte & everything at Table 43 is made onsite.

Cooking style
Cafe
Chef name
Kym Hsiong
Capacity
80
Accessibility
Accessible service
43 Knuckey Street, 800 Darwin, Australia
Telephone +61 8 8901 2900
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday Closed
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Takeaway Meals
  • Musical Atmosphère

Payment

  • Credit card
  • Cheque
  • Contactless

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Vegetarian menu

Discover the freshly & inspired menu when you stay at Mantra Pandanas. Start your day by enjoying a delicious buffet breakfast with your favourite barista coffee, tea or juice. Dinner & lunch is served á la carte & everything at Table 43 is made onsite.

For the safety of our guests, please note that no alcohol or glass is permitted around pool areas. There is no lifeguard on duty & parents/guardians are responsible for the safety of children & themselves. An adult must accompany any child under 15 years

If you like to stay in shape or are just simply feeling like a little exercise, you'll find everything here for your workout and exercise routine.

At Mantra Pandanas, these versatile rooms can be combined through a movable partition to create one elegant wedding reception venue, accommodating up to 150 guests cocktail-style or 100 guests banquet-style. The spacious layout provides ample room for dining, dancing, and all the special touches that make your celebration unique, including a bridal table, dance floor, gift table, buffet, or beverage stations. Whether you're planning an intimate gathering or a grand celebration, Mantra Pandanas offers the perfect setting to create lasting memories with your family and friends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  543 reviews

Customer review rating 4.5/5

Jeneve F. Couples - Confirmed reviews ALL

Dear Jeneve, thank you for your lovely feedback! We're delighted to hear that you enjoyed your comfortable stay and the warm welcome from our team. We truly appreciate your kind words and look forward to welcoming you back to Darwin again soon! Regards, Mantra Pandanas Management

Customer review rating 3.5/5

Vicki M. Couples - Confirmed reviews ALL

Dear Vicki, thank you for sharing your feedback. We're pleased to hear you enjoyed our location, views, spacious room and the service provided by our team. We apologise for the inconvenience caused by the lack of housekeeping, the unpleasant smell in the hallway and the Wi-Fi connectivity. Your comments have been shared with the relevant departments for review and improvement. We hope to have the pleasure of welcoming you back again. Regards, Mantra Pandanas Management

Customer review rating 4.0/5

Angela M. Business - Confirmed reviews ALL

Dear Angela, thank you for your lovely feedback. We're delighted to hear that you enjoyed our convenient location, comfortable stay and the service provided by our restaurant team. We apologise for the maintenance issues you experienced in your room. Your comments have been shared with our team for attention. We hope to have the pleasure of welcoming you back soon! Regards, Mantra Pandanas Management

Customer review rating 4.0/5

Lynda M. Couples - Confirmed reviews ALL

Dear Lynda, Thank you for your feedback. We're pleased to hear that you enjoyed your stay and found our hotel lovely. We're sorry that the view from your room and the WiFi connection did not meet your expectations. Your comments are appreciated and will be shared with our team for improvement. We hope to have the pleasure of welcoming you back again soon! Regards, Mantra Pandanas Management

Customer review rating 4.0/5

Carmen M. Families - Confirmed reviews ALL

Dear Carmen, Thank you for your continued support and for sharing your feedback with us. We’re glad to hear that you enjoyed the views and your stay with us. However, we sincerely apologise that we were unable to meet your room requests and that your sister was disturbed by housekeeping despite requesting a late check-out. We understand your disappointment and appreciate you bringing these matters to our attention. Your feedback will be shared with our team so we can improve our communication and service. We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards, Mantra Pandanas Darwin Team

Dear Jeneve, thank you for your lovely feedback! We're delighted to hear that you enjoyed your comfortable stay and the warm welcome from our team. We truly appreciate your kind words and look forward to welcoming you back to Darwin again soon! Regards, Mantra Pandanas Management

Customer review rating 3.5/5

Vicki M. Couples - Confirmed reviews ALL

Good location, great views. A little surprised there was no housekeeping during our stay. The hallway on level 17 smelled badly of mould. The room was fine and very spacious.

Dear Vicki, thank you for sharing your feedback. We're pleased to hear you enjoyed our location, views, spacious room and the service provided by our team. We apologise for the inconvenience caused by the lack of housekeeping, the unpleasant smell in the hallway and the Wi-Fi connectivity. Your comments have been shared with the relevant departments for review and improvement. We hope to have the pleasure of welcoming you back again. Regards, Mantra Pandanas Management

Customer review rating 4.0/5

Angela M. Business - Confirmed reviews ALL

The stay was very comfortable, hotel is in a great location for both my work and access to CBD for meals and is a quiet location. The room needs a little TLC (the aircon was noisy, water from the shower leaked out over the bathroom floor but ran under the vanity unit so it wasn't a hazard, silicon seal in shower has half lifted).

Dear Angela, thank you for your lovely feedback. We're delighted to hear that you enjoyed our convenient location, comfortable stay and the service provided by our restaurant team. We apologise for the maintenance issues you experienced in your room. Your comments have been shared with our team for attention. We hope to have the pleasure of welcoming you back soon! Regards, Mantra Pandanas Management

Customer review rating 4.0/5

Lynda M. Couples - Confirmed reviews ALL

Was a lovely hotel but the only thing I was disappointed with was that our view was that of the dirty rooftop of the next building.

Dear Lynda, Thank you for your feedback. We're pleased to hear that you enjoyed your stay and found our hotel lovely. We're sorry that the view from your room and the WiFi connection did not meet your expectations. Your comments are appreciated and will be shared with our team for improvement. We hope to have the pleasure of welcoming you back again soon! Regards, Mantra Pandanas Management

Customer review rating 4.0/5

Carmen M. Families - Confirmed reviews ALL

I have stayed in this hotel many times and had requested a particular room that affords the best view of Darwin Harbour. I booked more than 3 months before the trip and was staying for 7 nights. I called the hotel closer to my arrival date and was assured that my request wouldn’t be a problem. I also booked a second room for my sister with a similar request. Unfortunately, when we arrived reception staff told us that the rooms (or similar ones on a lower floor)were not available. Very disappointing and not a great start. Overall, I was happy with my one bedroom suite but was left feeling that my initial request was totally disregarded. Although my sister had requested late check out on her room, house keeping still arrived early.

Dear Carmen, Thank you for your continued support and for sharing your feedback with us. We’re glad to hear that you enjoyed the views and your stay with us. However, we sincerely apologise that we were unable to meet your room requests and that your sister was disturbed by housekeeping despite requesting a late check-out. We understand your disappointment and appreciate you bringing these matters to our attention. Your feedback will be shared with our team so we can improve our communication and service. We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards, Mantra Pandanas Darwin Team

Customer review rating 3.5/5

Rachel D. Couples - Confirmed reviews ALL

Good overall. Rooms are quite tired. Reception great. Food area was more miss than hit.....

Dear Rachel, Thank you for taking the time to share your detailed feedback. While we’re pleased to hear that you had a positive experience with our reception team, we sincerely apologise that several aspects of your stay did not meet your expectations. We’re sorry for the issues you encountered with the room condition, breakfast service, and your experience at the bar. Please be assured that your comments have been taken seriously and will be shared with the relevant teams to help us identify areas for improvement. We truly value your feedback and appreciate the opportunity to improve our guest experience. We hope to have the opportunity to provide you with a much better experience on a future visit. Regards, Mantra Pandanas Management

Customer review rating 4.0/5

Shane B. Business - Confirmed reviews ALL

Great location and lose to the city and shops.

Dear Shane, Thank you for sharing your feedback! We’re delighted to hear that you enjoyed our convenient location, close to the city and nearby shops. We truly appreciate your positive ratings and recommendation. It was a pleasure having you stay with us, and we look forward to welcoming you back again in the near future! Regards, Mantra Pandanas Management

Customer review rating 4.5/5

Margaret C. Couples - Confirmed reviews ALL

We stayed 5 nights. We were very comfortable inour room. The bed was great and there was nothing we lacked.

Dear Margaret, Thank you for your wonderful review! We’re delighted to hear that you enjoyed your five-night stay and found your room comfortable, especially the bed. It’s also lovely to know that our reception team made a positive impression and was able to assist with breakfast boxes for your early departures. Your kind words will certainly be shared with the team. We truly appreciate your feedback and look forward to welcoming you back for another comfortable stay in the near future! Regards, Mantra Pandanas Management

Customer review rating 1.0/5

Julie F. Couples - Confirmed reviews ALL

The shower recess was the worse shower I have ever experienced. The water ran out of the shower recess across the floor because the drain is higher than the rest of the floor and the slope of the floor was the opposite to what it should be. We had to buy a squeegee to help push the water down the drain. No room service unless we paid an extra $45 for it which means no clean towels or garbage removal in the five nights of staying there. I don’t think it should be called a hotel. The breakfasts were not enticing and we were away early for two morning trips which meant we did not receive breakfast but there is no refund for that. They also took a $200 deposit when we booked in for I am not sure what we were going to use given there was no mini bar. Overall it was the worse place I have stayed

Dear Julie, Thank you for your feedback. We sincerely apologise for the disappointing experience, particularly the bathroom issues, lack of housekeeping services and breakfast offering. We are also concerned to hear about your injury. Regarding the security deposit, please note that bond refunds can take up to 30 days to be processed, depending on your bank even if we release during checkout. Your feedback has been shared with our management team for review and improvement. We deeply regret that we fell short of your expectations. Kind regards, Hotel Management Team

Customer review rating 4.0/5

Jessie C. Couples - Confirmed reviews ALL

Didn't like the shower head and could do with some hand rails in the shower. Bed was lovely.

Dear Jessie, Thank you for taking the time to share your feedback and for rating your overall experience 80 out of 100. We’re pleased to hear that you enjoyed the comfort of our bed. However, we’re sorry to hear that the shower head did not meet your expectations and that additional handrails in the shower would have improved your stay. Your feedback is valuable to us, and we will share your comments with our team for consideration. Thank you again for your feedback. We hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future. Kind regards, Mantra Pandanas Management

Customer review rating 2.0/5

Glenn F. Business - Confirmed reviews ALL

Stayed twice over 4 days - some staff great, some poor / no existent service. Restaurant is an absolute joke for both dinner service and quality of food. Do not bother. On checkout I was ignored by the staff member for 5 minutes while I stood there and they continued with their task without even an acknowledgment of presence. He had grey hair and glasses, on morning and I think in management.

Dear Glenn, Thank you for sharing your feedback. We sincerely apologise that your experience was inconsistent, particularly with the checkout service and restaurant. This is not the level of service we strive to provide. Your comments have been noted and will be shared with the relevant teams for improvement. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future. Regards, Mantra Pandanas Management

Customer review rating 2.0/5

Jenni B. Business - Confirmed reviews ALL

Did not see a cleaner in the 5 nights. Hotel needs a good clean. Smelled musty. Breakfast was appalling.

Dear Jenni, Thank you for sharing your feedback. We sincerely apologise that your stay did not meet your expectations, particularly regarding the room cleanliness, musty smell and breakfast experience. Please note that our housekeeping service is not provided daily. However, during your stay, fresh towels, additional amenities or other essentials could have been requested through our reception team at any time. We take your comments regarding the room condition and breakfast quality seriously and will share them with the relevant teams for review and improvement. As a valued ALL Accor Diamond member, we appreciate your loyalty and regret that we fell short of your expectations. Thank you for your feedback, and we hope to have the opportunity to provide you with a better experience in the future. Kind regards, Mantra Pandanas Management

Customer review rating 1.5/5

Mandy G. Families - Confirmed reviews ALL

I wanted to make a complaint that we did not Get the room we Paid for. I have stayed there before So booked there again to get a rok That had both the bedroom and lounge with water Views instead we had a dark room at The back. I did complain on arrival but They could not Offer Me another room. I was given 3 Drink Vouchers but Not Really A Good Compensation. It was a trip I had done with my late mother and it made me very sad not to be able To share this hotel with My family After I had raved about The room

Dear Mandy, Thank you for taking the time to share your feedback regarding your recent stay with us. We are truly sorry to hear that your experience did not meet your expectations, particularly as you had previously enjoyed staying with us and were looking forward to sharing those wonderful memories with your family. We sincerely appreciate you sharing the sentimental significance of this visit, especially the cherished memories of your late mother. We understand how meaningful it must have been to return to a place that holds such special memories, and we deeply regret that your accommodation experience left you feeling disappointed. We acknowledge your concerns regarding the room allocation and the water views you were expecting. Whilst our team was unable to arrange an alternative room at the time and offered complimentary drink vouchers as a gesture of goodwill, we understand that this did not adequately address your disappointment. Please be assured that your feedback will be shared with our Reservations and Front Office Management teams for further review, particularly regarding room allocation, room descriptions, and how we manage guest expectations. We genuinely value your loyalty and the trust you placed in us by choosing to return. We regret that we were unable to recreate the memorable experience you had previously enjoyed. Thank you once again for bringing this matter to our attention. We sincerely hope to have another opportunity to welcome you and your family back and provide a more enjoyable and memorable stay. Kind regards, Rizky N Duty Manager

Customer review rating 3.5/5

Susan P. Solo - Confirmed reviews ALL

It was close to all amenities and shopping

Dear Susan, Thank you for your feedback. We’re glad you enjoyed our convenient location, close to shopping and local amenities. However, we’re sorry to hear about the smoky and damp smell in your room. We appreciate you bringing this to our attention and will share your comments with our team for review and improvement. We hope to have the opportunity to welcome you back for a more enjoyable stay. Kind regards, Mantra Pandanas Management

Customer review rating 5.0/5

Jamie B. Solo - Confirmed reviews ALL

Good staff. Excellent rooms.

Hi Jamie, Thank you for your wonderful feedback and perfect scores! We’re delighted to hear that you enjoyed our excellent rooms, convenient location, and friendly team. We truly appreciate your loyalty as an ALL Accor Platinum member and look forward to welcoming you back for another great stay. Kind regards, Mantra Pandanas Management

Customer review rating 5.0/5

Robyn S. Couples - Confirmed reviews ALL

Comfortable room and bed. Great large bathroom with good water pressure. Breakfast was included and was a very good and generous selection of hot food, cereal, cold meats and cheese, pastries. Beautiful pool. Well located to walk to restaurants and bars. Supermarket also walking distance. Friendly staff. Would definitely recommend a stay here.

Dear Robyn, We’re delighted to hear that you had such an enjoyable stay at Mantra Pandanas Darwin. It’s wonderful to know that you found your room comfortable, enjoyed the spacious bathroom and excellent water pressure, and appreciated the breakfast selection and beautiful pool. We’re also pleased that our convenient location made it easy for you to explore the nearby restaurants, bars, and shops. Your kind comments about our friendly team are greatly appreciated, and we’re thrilled that you would recommend staying with us. We look forward to welcoming you back for another wonderful stay in the future. Kind regards, Mantra Pandanas Darwin

Customer review rating 3.0/5

Shane A. Solo - Confirmed reviews ALL

Really friendly staff, clean rooms. Aircon didn’t work very well though, was colder in the hall way

Dear Shane, We’re pleased to hear that you enjoyed our convenient city location, spacious modern room, and the friendly service provided by our team. However, we’re sorry that the air conditioning did not perform as expected during your stay. We understand how important a comfortable room temperature is and apologise for the inconvenience this caused. Your feedback has been noted and will be shared with our maintenance team for review. We appreciate your comments and are glad that you enjoyed many aspects of your stay. We look forward to welcoming you back to Mantra Pandanas Darwin for an even more comfortable experience. Kind regards, Mantra Pandanas Darwin

Customer review rating 4.0/5

Stockden M. Business - Confirmed reviews ALL

Arrived late at night, fast checkin. Big room and large bed.big bathroom, about 2x the size of normal bathrooms.

Dear Guest, Thank you for your wonderful feedback! We’re delighted you enjoyed the spacious room, large bed, and bathroom, as well as our quick check-in. We hope to welcome you back again soon! Kind Regards, Mantra Pandanas Team

Customer review rating 1.5/5

Greg F. Business - Confirmed reviews ALL

Great staff and location but in need of renovation

Dear Greg, Thank you for your feedback. We are pleased to hear you enjoyed our location and the service provided by our team. We sincerely apologise for the condition and cleanliness of the room, particularly the bathroom and carpets, and appreciate your comments regarding the need for refurbishment. Your feedback has been shared with our management and housekeeping teams for review and improvement. We hope to welcome you back for a better experience. Kind regards, Hotel Management Team

Customer review rating 3.5/5

Jessica M. M. Business - Confirmed reviews ALL

Level I was on had quiet and odour on arrival, no gold status welcome package or water. Room was tidy and clean. Great location to CBD

Thank you, Jessica, for your feedback. We sincerely apologise for the odour and for the Gold welcome package and complimentary water not being provided. We’re pleased you enjoyed our location and found your room clean and tidy. We will do our best to address these issues and improve the experience for future stays. Kind Regards, Mantra Pandanas Team

Other web-users rate our hotel

  • 169 reviews 9.1/10 Location
  • 385 reviews 6.3/10 Room
  • 258 reviews 6.9/10 Service
  • 10 reviews 3.8/10 WiFi
  • 156 reviews 4.3/10 Cleanliness
  • 119 reviews 4.3/10 Amenities
  • 67 reviews 4.1/10 Food
  • 61 reviews 4.4/10 Vibe

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