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Mantra Pandanas Darwin 4.5 stars

Customer review rating 4.3/5 1,869 reviews

ALLSAFE approved hotel

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Room 1

Mantra Pandanas Darwin
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+ 11 Services

Hotel extras

  • Central CBD location and tallest hotel in Darwin

  • Mix of hotel, studio & apartment style rooms

  • Lagoon-style pool and gym

  • Conference and restarurant facilities

  • Close to the Darwin Convention Centre

Hotel location

Mantra Pandanas Darwin

43 Knuckey Street
800 darwin
australia

Tel: +611300092872

Fax: (+61)8/89012999

Check-in from 14h00

Check out up to 10h00

  • By plane

    DARWIN INTERNATIONAL AIRPORT At 11km / 7 miles

GPS :-12.461203, 130.843023

Hotel services

TABLE FORTY THREE Non contractual photo

Table Forty Three serves breakfast, lunch and dinner, with an extensive brasserie menu, stylish tropical decor, and relaxed atmosphere. It is also fully licensed for your enjoyment.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Meeting rooms
Catering services
  • One Restaurant
  • No Bar
Meetings/Events
  • 3 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 314 rooms
    • 13 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 314 non-smoking rooms
    • 19 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property

Our accommodation(s)

Located in the heart of the city, Mantra Pandanas offers a choice of Hotel Rooms, Studio, 1 and 2 Bedroom Apartments, all with air conditioning, ceiling fans, dehumidifiers and contemporary décor. Be sure to book a room with a balcony to take advantage of the balmy evenings and fantastic ocean views! Experience all of the Mantra touches without a daily housekeeping service. For those staying 7 nights or more, a weekly service is provided.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 174

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mantra Pandanas Darwin

100% genuine reviews from our guests

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ALL Rating 4.3/5

1,869 reviews

TripAdvisor Rating 4.0/5

1,329 reviews

Need to clean rooms more then once a week.

Customer review rating 2.0/5

Anonymous Business - 18/10/2021 Confirmed reviews ALL

Need to review - cleaning policy. Room only cleaned once during stay, not adequate.

Yes good location enjoyed the stay

Customer review rating 4.0/5

Chris M. Families - 16/10/2021 Confirmed reviews ALL

Enjoyed our stay

Dear Chris Thank you for your positive review. We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Excellent location and comfort

Customer review rating 4.0/5

Scott L. Couples - 15/10/2021 Confirmed reviews ALL

My wife and I stayed in a 1 bed apartment on the 14th floor. The apartment was spacious and comfortable with a kitchenette and separate bedroom and ensuite. We had a balcony with a view to Darwin Harbour. The location was convenient and within walking distance to a wide range of restaurants and cafes. Parking was available at $15/night attached to the hotel.

Dear Scott Thank you for your valuable review. We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Disappointed

Customer review rating 3.0/5

Alan A. Couples - 15/10/2021 Confirmed reviews ALL

Being a longtime Accor member and taking into consideration the effects of COVID-19 we were extremely disappointed that no daily cleaning service was included Also restaurant provided very limited menu and was of poor quality Location was good but overall experience unsatisfactory

Dear Alan, Thank you for your review. We are glad that you enjoyed our location. However, we deeply apologise for the inconvenience that you experienced during your stay with us. I have shared your comments with the relevant managers so that they can improve our product and service. In regards to the Housekeeping service, the accommodation package that you booked did not include a daily housekeeping service. However, the team will gladly replenish amenities, refresh towels, remove rubbish, etc upon request. we apologise if this was not properly communicated to you upon check-in. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Terence

well located

Customer review rating 4.0/5

Kim Families - 14/10/2021 Confirmed reviews ALL

Great helpful staff. Unfortunately the air conditioner unit in the lounge is too small for the area. Maintenance came and checked it for me and it was working, but doesn’t suit the larger area.

Dear Kim Thank you for your valuable feedback and suggestion for a larger air conditioner. We are glad that you enjoyed your stay overall and our convenient location. We appreciate your business and look forward to your return.

Central Darwin location with water views

Customer review rating 5.0/5

Craig Business - 13/10/2021 Confirmed reviews ALL

Extremely comfortable and relaxing with water views. Centrally located with very friendly and helpful staff

Dear Craig Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location with views over the harbor. We appreciate your business and look forward to your return.

Fabulous

Customer review rating 4.5/5

Onica Friends - 12/10/2021 Confirmed reviews ALL

Everything was clean and the pool was cold ..but the service was fabulous

Dear Onica Thank you for your fab review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.
Customer review rating 4.0/5

Debbie Couples - 11/10/2021 Confirmed reviews ALL

Overnight stay only however we were treated extremely well by al the staff.

Dear Debbie Thank you for your valuable feedback. We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Great location. Good view

Customer review rating 4.0/5

Belinda Solo - 07/10/2021 Confirmed reviews ALL

Had a lovely one week stay. Was a little disappointed to find out I had booked a one bedroom apartment (with a special request for a bath and balcony) only to find out the studio apartments are the only rooms with baths. I wished I knew that when booking. Nonetheless, still enjoyed my stay, a bath would’ve topped it off, as I was coming in to stay from a remote location and was looking forward to it.

Dear Belinda Thank you for your valuable feedback. We are glad that you enjoyed your stay overall and our convenient location. We appreciate your business and look forward to your return.

Great location but pokey noisy room above pool and very unsatisfactory bathroom

Customer review rating 3.0/5

M H. Couples - 07/10/2021 Confirmed reviews ALL

House keeping staff very pleasant and obliging but policy not to service rooms for a 4 day stay totally inadequate in a hot climate like Darwin Did not appreciate Having to empty our bins in a 4 star establishment

Dear Marcia, Thank you for your repeat business and your review. We deeply apologise that this time around, your stay was not up to expectation and I have shared your comments with the concerned managers. Though the accommodation package that you booked did not include a daily housekeeping service, we do offer extra amenities, removal of rubbish, change of towels, etc upon request. We are sorry if this was not communicated to you upon check-in. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Terence

Well located, easy access to the city centre, waterfront and all places to visit.

Customer review rating 4.5/5

John I. Business - 07/10/2021 Confirmed reviews ALL

I was there for 2 weeks for a combination of work and recreation while my wife joined me for one week of recreation. I found all the amenities, room, wifi and restaurant excellent. My wife found the same. We had both room service and sit down meals and were impressed with quality and service. Shout out to the shorter lady with glasses, sorry didn't get her name, in the restaurant. Makes a mean coffee and was always extremely pleasant. Nothing was an issue for your team. Only downside was the smell in the hallway around the lifts on Floor 18 however wasn't a concern to us as our room was a long way from the lifts.

Dear John We very much appreciate your comments regarding your stay at the Mantra Pandanas Darwin. It is always a pleasure to receive positive feedback. I will share your comments with Ira (who makes the great coffee) and our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dave

Average

Customer review rating 1.5/5

Anonymous Business - 06/10/2021 Confirmed reviews ALL

Woke up during the night with the air conditioner dripping water onto the pillows next to my head in the middle of the night. Had to sleep sideways after to not get wet.

Dear David, Thank you for your review and your repeat business. We deeply apologise in regards to the Air Conditioner leaking. I have tried contacting you but you were unavailable. I shall try again tomorrow. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Terence
Customer review rating 5.0/5

Carey P. Couples - 05/10/2021 Confirmed reviews ALL

Always enjoy the stay

Dear Carey Thank you for your 5 Star Review! We are glad that you enjoyed your stay again with us. We appreciate your business and look forward to your return.

Fabulous views and special staff

TripAdvisor rating 5.0/5

DrJeanHealey 14/09/2021 TripAdvisor review

We stayed at the Mantra Darwin after having our previous booking cancelled due to covid. We were really looking forward to the visit and we were not disappointed. We were celebrating my husband's 74th birthday. Someone very artistic on the staff made not one but two lovely cards for my husband one as a welcome and the other delivered with our champagne. We enjoyed the downstairs bar and restaurant. We had a fabulous view from the 18th floor and the apartment was spacious, clean and private. Altogether a lovely stay.

We very much appreciate your comments regarding your recent stay. It is always a pleasure to receive positive feedback and we will share your comments with our creative Heartists. We hope your next visit will be as pleasant as the previous one.

Great location

TripAdvisor rating 4.0/5

LadyLorna62 17/08/2021 TripAdvisor review

Lovely hotel. 5 minute walk to Smith Street mall or Mitchell Street and 10 minute walk to Darwin Waterfront. Plenty of variety of restaurants and cafes close by. We stayed in a 1 bedroom apartment with a balcony. Apartment was very clean and nicely laid out. It is ideal if you want to prepare your own meals. We stayed for 7 nights and were only offered housekeeping once, but were able to get fresh towels etc when requested. We had an issue with our air conditioner and in-room safe. Both issues were quickly resolved on the same day. The swimming pool was the only negative for us. It is in a terrible location as it is in the shade for most of the day and is therefore very cold. There are only about 1/2 dozen sun beds which is not enough for a hotel this size. If you are not one for lounging round pool in the sun, then we highly recommend it.

Thank you for your positive review and we’re delighted that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

Escape to Darwin.

TripAdvisor rating 4.0/5

trevorb387 15/08/2021 TripAdvisor review

The Mantra was ok but not thrilling. Never advised as Accor members if our meals were discounted. We only ate breakfast once at the downstairs restaurant. Only one pillow each. Great view but noisy at night thanks to local music venue. Could have been better.

Thanks for your valuable feedback and we're glad that you enjoyed you stay overall. Accor loyalty members do not receive a restaurant discount however Accor Plus members do. Thanks for advising about the limited amount of pillows and sorry for the inconvenience.. Normally there are spare pillows in the cupboard; the linen supplier is waiting for a new stock of pillow cases to arrive in Darwin. Spare pillows can always be arranged with a quick call to reception or housekeeping. Thanks again for your comments and we hope to welcome you again for a better stay next time.

Perfect stay

TripAdvisor rating 5.0/5

Kathy S 25/07/2021 TripAdvisor review

From the moment we arrived staff at the MP were welcoming and professional. Our plans changed because of border closures and nothing was too much trouble for our extended stay. Rooms were spotless and comfortable. My number 1 choice for accommodation in Darwin

We very much appreciate your comments regarding your perfect stay. It is always a pleasure to receive positive feedback and we will share your wonderful comments with our team. We look forward to welcoming you again soon.

Dirty aircons

TripAdvisor rating 3.0/5

Tristian T 09/04/2021 TripAdvisor review

The airconditioner in our room wouldn’t cool the room down fully even after being on all day without anyone in the room. Upon further inspection the airconditioner was full of growing mould. We believe that the air conditioners all need to be cleaned and serviced. Our shower would also leak water all through the bathroom due to the shower not being sealed properly against the back wall.

Thanks for your valuable feedback and we’re pleased you enjoyed your stay overall. We'll work hard to fix the issues you have mentioned and thanks for letting us know. We do have a regular scheduled air-conditioned service program in place with our contractor and we will raise this issue with them. We hope to welcome you again soon.

Awesome staff, clean, perfect location

TripAdvisor rating 5.0/5

traceyrandall2021 Business - 22/03/2021 TripAdvisor review

Fantastic location, within walking distance to many attractions and restaurants. The bar / eatery downstairs is lovely with excellent coffee shop within the same building. Rooms are clean and spacious. The staff are a real asset to Mantra Pandanas. I regularly stay here and the team make me feel at home and welcome. Always willing to help and nothing is ever too much trouble. Highly recommend this accommodation.

We very much appreciate your comments regarding your recent stay. It is always a pleasure to receive positive feedback and we will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Great location

TripAdvisor rating 3.0/5

674laurie Business - 03/02/2021 TripAdvisor review

Location is in a great being in the center of the CBD, Found the accommodation a bit dated, however was clean and conformable . The restaurant attached was very ordinary with extremely selections on menu.

Thank you for your review and we’re delighted that you enjoyed our clean and comfortable convenient location. We appreciate your business and look forward to your return.

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