Mantra Pandanas Darwin 3 stars

Customer review rating (ALL Rating) 3.9/5 614 reviews

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43 Knuckey Street, 800 DARWIN, Australia

Description

Hotel extras

  • Offers a choice of studio, hotel, one and two bedroom apartment style rooms

  • Darwin restaurant a great choice with modern Australian menu & stylish tropical decor

  • Positions on the edge of Darwin's large harbour & in the heart of fascinating tropical city

  • Offers the ideal venue for your next Darwin corporate event or social function

  • Onsite infinity pool and outdoor area

Our accommodation(s)

Hotel location

Mantra Pandanas Darwin

43 Knuckey Street
800 DARWIN
Australia

GPS:-12.461203, 130.843023

Telephone
Fax +61 8 8901 2999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

TABLE FORTY THREE

Discover the freshly & inspired menu when you stay at Mantra Pandanas. Start your day by enjoying a delicious buffet breakfast with your favourite barista coffee, tea or juice. Dinner & lunch is served á la carte & everything at Table 43 is made onsite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  614 reviews

TripAdvisor Rating  4.0/5  1,425 reviews

Customer review rating 4.0/5

Jacinta A. Solo - Confirmed reviews ALL

I have stayed at the Mantra Pananas Darwin several times. I enjoy the location and the swimming pool particularly.

Dear Ms A., Thank you for taking the time to share your positive feedback following your recent stay at Mantra Pandanas Darwin. We are delighted to hear that you continue to enjoy our location and swimming pool, and that your overall experience was a pleasant one. A special thank you for recognising Samir — your kind comments will be shared with him and the team. We truly appreciate your loyalty as an ALL Accor Gold member and look forward to welcoming you back again soon. Kind regards, Gautam Jayakumar Front Office Manager

Customer review rating 2.5/5

G. G. Business - Confirmed reviews ALL

Nice big room, but I got what I booked, that's all. No recognition of Accor Platinum status during at check-in or during the stay. No welcome letter, no welcome gift. Couldn't utilise the welcome drink because the restaurant isn't open in the evenings. Accor points and nights not credited to my ALL account. Room was fine but one of the few on my floor without a balcony. Accor membership is a two way street - I give you all my business to achieve a certain level of status, and you give me those little acknowledgements and benefits of said status. I have colleagues pushing me to stay at the Hilton Doubletree, but I decided to go with an Accor property based on my status. I shouldn't have bothered.

Dear Mr G., Thank you for sharing your feedback following your recent stay at Mantra Pandanas Darwin. Please accept our sincere apologies that your experience as an ALL Accor Platinum member did not meet expectations. We regret the lack of recognition of your status, including the absence of a welcome acknowledgement and the inconvenience experienced with loyalty benefits and point allocation. This is not reflective of the standard we aim to deliver to our valued members. Your comments have been shared with the relevant teams for review and improvement. We appreciate your loyalty to Accor and thank you for bringing these matters to our attention. Kind regards, Gautam Jayakumar Front Office Manager

Customer review rating 4.5/5

Diarmuid B. Solo - Confirmed reviews ALL

Good experience

Dear Diarmuid, Thank you for your great review and high rating. We’re pleased to hear you enjoyed our central location, clean and well-maintained rooms, and the service provided by our team. We also appreciate your positive feedback on our sustainability efforts. We hope to welcome you back to Mantra Pandanas Darwin again soon. Kind regards,

Customer review rating 2.0/5

Michelle B. Business - Confirmed reviews ALL

This place is very dated with not great service The gym equipment needs servicing . No towels or TV / radio gym. The restaurant had very slow service and breakfast disappointing I stayed 5 nights and there was zero servicing of my room, no bathroom clean , no replacement of towels . There is zero provision of toiletries aside from shampoo and soap , no shower cap etc Very bad smell is hallways . Overall extremely basic and not well kept up

Dear Ms B., Thank you for taking the time to provide detailed feedback following your recent stay with us. We sincerely apologise that your experience did not meet expectations, particularly in relation to room cleanliness, servicing during your stay, facilities, and overall upkeep of the property. We understand how disappointing it would have been to stay multiple nights without room servicing, fresh towels, or adequate amenities, and we regret the inconvenience this caused. Your comments regarding the condition of the gym, the absence of towels and media facilities, slow restaurant service, and breakfast quality have been noted and shared with the relevant department heads for immediate review. We are also concerned to learn about the unpleasant odour in the hallways and public areas, and this has been escalated to our maintenance and housekeeping teams for corrective action. With respect to our sustainability practices, we appreciate your feedback and acknowledge that this should never come at the expense of guest comfort or cleanliness. Your comments provide valuable insight and will assist us in reviewing how these practices are communicated and implemented. We truly appreciate you bringing these matters to our attention, as feedback such as yours helps us identify areas requiring improvement. While we regret that we did not deliver the standard of experience we aim to provide, we hope you will consider giving us another opportunity in the future to demonstrate the improvements we are working towards. Kind regards, Gautam Jayakumar Front Office Manager

Customer review rating 1.5/5

Evan C. Business - Confirmed reviews ALL

Room was very damp and smelt slightly of mold.

Dear Evan, Thank you for taking the time to share your feedback following your recent stay with us. While we are pleased to note that your arrival and interactions with our team were satisfactory, we sincerely apologise for the condition of the room and the damp odour you experienced. This is not reflective of the standards we aim to uphold, and we understand the impact this would have had on your overall experience, particularly during a business stay. Please be assured that your comments regarding the room quality and cleanliness have been shared with our management and maintenance teams for review and corrective action. Feedback such as yours is important in helping us identify areas where improvement is required. Thank you again for bringing this matter to our attention. We hope to have the opportunity to welcome you back in the future and provide a more comfortable and positive experience. Kind regards, Gautam Jayakumar Front Office Manager

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Other web-users rate our hotel

  • 174 reviews 9.3/10 Location
  • 424 reviews 6.9/10 Room
  • 269 reviews 7.1/10 Service
  • 6 reviews 0/10 WiFi
  • 174 reviews 4.3/10 Cleanliness
  • 104 reviews 3.5/10 Amenities
  • 66 reviews 4.4/10 Vibe
  • 61 reviews 4.7/10 Food

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