Mantra Pandanas Darwin 4.5 stars

I recently stayed during a business trip on the 17th floor with fantastic views of the harbour. Access was easy and parking available and rooms clean, comfortable and quiet. Friendly staff and quick entry and exit for m=y stay. Highly recommend for a visit if in town. You can walk anywhere in Darwin city within 10 minutes.

3 nights just relaxing no stress all the convinces you could need great size room great food,staff were always helpful,we are Accor members

Good service, friendly service desk and always helpful

Staff were very accommodating and helpful.

Our first trip to Darwin, we stayed for 8 nights. The accommodation was very clean and modern. The room had been thoughtfully cooled with the aircon still on for our arrival. Our water view was excellent just about 180 degree views of the Port of Darwin. The pool is a good size and although it was closed for a couple days we were able to use the pool at The Mantra Esplanade, which was only a couple of blocks walk away. We had parking as well onsite which was great, would have been good to have this included in the room tariff, but at $10 a day it was not too expensive. Our room was serviced, which was another added bonus. The wifi was included which is very handy when searching things to do and places to go. We were fortunate enough to also have a complimentary late checkout at 12pm which was terrific as our flights were changed to later in the day so it gave us a chance to have breakfast at the waterfront and one last swim in the pool. The staff are excellent very happy, friendly and helpful. We have already rebooked to come back in the dry season. A very enjoyable stay made so because of great accommodation.

I was staying in room 1407 from 26/12 to 3/1 and had a rather traumatic experience for myself and my partner when the fire alarm situation happened in the early hours of the morning of 30/12. I ended up with a split open head, unconscious and in hospital until 7:30am. I'm sure you have heard about this situation. I've wondered weather or not I would here from Mantra in any way once I'd arrived home with some sort of compensation or even a simple apology. But no contact has been made. Disappointed now I write this review as I'm disappointed not to have heard from Mantra in any way shape or form regarding the 30/12 fire alarm and the sour taste staying with you has left in my mouth for Darwin in general.

Room was clean and tidy, look straight at the fire works for new years eve. Staff where willing and able to answer all me question re the hotel and Darwin.

Great staff friendly service with a smile I liked my apartment room clean tidy very well appointed, great views good nights sleep too for the 4 nights stay ,the location was excellent ,everything is walking distance to bars pubs and shopping , and great coffee shops. The staff were very helpful in assisting with my late checkout . Looked after me being a gold member , in Accor loyalty club .

Water view was breath taking and amazing from sun rise. Location was also close to shopping facilities within walking distances.

The restaurant breakfast was awful. I had smashed avocado, poached eggs. Avocado was pureed, slop over toast and eggs barely cooked, my husband had a greasy omelette, coffee was nice. We did not take advantage of the pool, but it looked lovely. Location was great, able to walk everywhere.

First room we were out in smelt like sewage. It was unbearable. We then got moved to a different room which was fine. We were only staying there for one full day with an intention to just relax around the pool at the end of our holiday. However the pool was out of service for the entire day, which middle of wet season on a 34 degree day was hell. The air conditioner struggled the keep the room cool and even the toilet took 10 mins to fill up making it hard for two people to use in quick succession.

Unable to cook without the risk of setting off the fire alarm. Washing machine leaked, toilet leaked, shower flooded and room was not cleaned for the 10 days we were there ... kids unable to sein in pool due to drinking and swearing in the pool area.

Booked nye. Wanted view and balcony. Room had no balcony, and the view was rubbish. Told we would be refunded. I asked for the refund and the cancellation to be given to me in writing. Dipesh said it wasn’t necessary. We purchased the room combing our territory voucher. Dipesh said we would get that back as the mantra would cancel our booking. Again, I wanted this in writing... tourism top end will not give us back our voucher as the mantra says we stayed. Pooooor form Check in was slow with no COVID stuff done prior. No secure parking for a 4wd and the check in girl could not advise on where was safe and or the costs

Customer service is good the only thing that I have problem with is eveytime we stayed in mantra is both me and my husband is having allergy because of dust maybe it’s because of the rug in the room:(

Very Curtious and thoughtful staff.