Novotel Darwin Airport Hotel 4 stars

Customer review rating 4.1/5 2,830 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Novotel Darwin Airport
See on a map
+ 21 Services

Hotel extras

  • 250 metres from Darwin International Airport, 24 hour airport shuttle service

  • 131 stylish rooms suitable for business and leisure travellers

  • Hotel Restaurant with a-la-carte Chinese Cuisine, Hotel Bar poolside

  • Fitness - lap pool and 24 hour access to Hotel Gym

  • 5 meeting rooms with contemporary decor and natural light

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Darwin Airport

2 Sir Norman Brearly Drive
0812 darwin
australia

Tel: +61889207800

Fax: (+61)8/89207900

Check-in from 14h00

Check out up to 10h00

  • By plane

    DARWIN INT At 0.3km / 0.19 miles - Shuttle free

  • By train

    DARWIN TRAIN At 17km / 10.56 miles

GPS :-12.407074, 130.880038

Hotel services

LOONG FONG SEAFOOD RESTAURANT

Loong Fong Restaurant specialises in Chinese Seafood cuisine and is located on the ground floor. It serves providing a daily buffet breakfast and a la carte lunch and dinner.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Express available at any time Additional charge
    • Buffet Additional charge
Meetings/Events
  • 6 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 134 rooms
    • 5 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 136 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel Additional charge
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • DRW
    • DARWIN INT
  • Free hotel onsite parking
    • On site
Well-being
  • Novotel Lap Pool
    • Outside
    • On site
  • Novotel Gym
    • On site

Our accommodation(s)

Novotel Darwin Airport offers spacious, well appointed rooms as well as the comfort and peace of mind of staying at an internationally branded hotel.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 189

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Darwin Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,830 reviews

TripAdvisor Rating 3.5/5

457 reviews

Customer review rating 5.0/5

Margie Solo - 12/10/2021 Confirmed reviews ALL

AMAZING !!! Will surely be staying there when in Darwin. Lovely Staff. Thank you.

Clean and tidy rooms

Customer review rating 5.0/5

Brad Solo - 11/10/2021 Confirmed reviews ALL

My room was clean and tidy the shower was clean and the towel's fresh

Average stay

Customer review rating 2.0/5

Garth J. Business - 10/10/2021 Confirmed reviews ALL

Average. Rooms were small and cramped. Lady at the front desk had trouble checking me in (through my agent booking). The building was pleasant but had zero atmosphere. Very average experience.

well located

Customer review rating 2.5/5

Brian F. Business - 10/10/2021 Confirmed reviews ALL

Had extremely loud neighbors that made noise all night making sleeping near impossible

Poor

Customer review rating 1.5/5

Geoff S. Solo - 09/10/2021 Confirmed reviews ALL

Gave credit card details during online booking because arriving after 1800. Arrived about 2130 and had to go through the credit card rigmarole once again. Not sure why as you where going to charge me if I didn’t show up anyway. Why do it twice? No room service or food available at this time of the evening. Asked reception staff where I might be able to obtain a meal…was answered with a shrug of the shoulders. No food available within walking distance to hotel. Room was hot and stuffy when I checked in. Air conditioning was not switched on. Couldn't get the remote to turn AC on. Found out when I reported the fault in the morning that there is an isolator switch somewhere in the room that needed to be turned on. Was not told this at check in. Paid $199 for this after checking in at 2130 and out at 0800 next morning. No breakfast available at the hotel. Was told I had to go across the road to the Mercure. Breakfast not included in the exorbitant price. Novotel Darwin Airport…..never again!

Great location

Customer review rating 5.0/5

Anonymous Families - 08/10/2021 Confirmed reviews ALL

Staff and food were fab, rooms a little tired

Very comfortable stay

Customer review rating 5.0/5

Peter Solo - 08/10/2021 Confirmed reviews ALL

Very good

Stayed in both Novatel and Mecure

Customer review rating 4.0/5

Brian Business - 07/10/2021 Confirmed reviews ALL

Stayed in both 3 /4 days each. Novatel was fine. Mecure was very noisy with Aboriginals running amuck until midnight. Vey loud . Banging on doors. Little kids knocking on your door, trying to peak in your window. I did manage to get to sleep around midnight. I was going ask to be moved but they checked out the next day.

Mixed feelings

Customer review rating 3.0/5

Anonymous Families - 07/10/2021 Confirmed reviews ALL

Firstly, let me say thank you to the staff which acknowledged my daughters birthday with flowers in the room, card and beautiful decorations on the bed. That was a lot of work and much appreciated!! Afternoon staff was rather grumpy the two days we stayed here but the morning staff was lovely and apologetic about the previous nights disturbances. And it due to this disturbance I have negative feelings about my stay. This group of people was loud at the pool past pool closing time and unfortunately they stayed on the same floor as me - slamming doors, running in the corridor, talking loudly (the group had obviously been drinking). This was after 23.00 and I wanted to call security but as they were able to carry on I assume Novotel has none. I was unable to sleep and did not feel secure in my room. I actually barricaded the door with a piece of furniture. Thankfully the second night was much better. A special thank you note to the cleaning staff which I presume made the special decorations for my daughter and also for keeping the room so clean. On a different note, the rooms really need a lick of paint as it is both outdated and worn.

Novotel Darwin Airport - Good location

Customer review rating 4.5/5

John S. Families - 05/10/2021 Confirmed reviews ALL

The Novotel Darwin Airport is a convenient location in Darwin and has very good rooms. The service is good.

Great location, great facilities & staff

Customer review rating 5.0/5

Lin Families - 04/10/2021 Confirmed reviews ALL

Staff were very friendly and helpful. Close to airport for a stop over. Suite was clean and had everything we required.

Dear Linda B., We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Erich Friedl General Manager Novotel and Mercure Darwin Airport

Excellent

Customer review rating 5.0/5

Br Families - 03/10/2021 Confirmed reviews ALL

Check-in staff member was very efficient and friendly - even at 2am when we checked in. Super close to the airport so location is really convenient for the ugly times that flights depart and arrive into Darwin airport. Rooms were nice with balconies and facilities were great- gym, pool, table tennis table.

Dear Brenden R., We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erich Friedl General Manager Novotel and Mercure Darwin Airport

Very clean well located

Customer review rating 4.5/5

Rob Families - 03/10/2021 Confirmed reviews ALL

Lovely staff nice room

Dear Rob J., We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Erich Friedl General Manager Novotel and Mercure Darwin Airport

Good stay

Customer review rating 4.0/5

Anonymous Business - 02/10/2021 Confirmed reviews ALL

Checkin was easy and simple. Room was upgraded even though I did not ask for it. Checkout was straight forward.

Dear Edwin G., We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Erich Friedl General Manager Novotel and Mercure Darwin Airport

Well located

Customer review rating 4.5/5

Luisa O. Solo - 02/10/2021 Confirmed reviews ALL

It was very relaxing,

Dear Luisa O., We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Erich Friedl General Manager Novotel and Mercure Darwin Airport

Great location to airport.

Customer review rating 5.0/5

John S. Business - 01/10/2021 Confirmed reviews ALL

As always a great place to stay with friendly staff and spotless rooms, had a balcony this time which was a bonus My only complaint was the lack of a in room compendium, i know this is a bit of a trend with some hotels but i am not a fan, there was no menu or details of who to call to arrange a meal........please put this info back in the rooms, even some info on the sights and places to see would be a great help, still enjoy my stay though

Dear John S., We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Erich Friedl General Manager Novotel and Mercure Darwin Airport

very well located

Customer review rating 4.0/5

Anonymous Business - 29/09/2021 Confirmed reviews ALL

I did not feel comfortable when the reception person took my card behind the counter to take the details he wanted. I do strongly trust the people I dealt with at the hotel however always consider the doubt. I saw the Chinese restaurant's reviews online and I was excited to dine there. I was surprised get offered something different than what I can read in the menu. I spoke to the staff and she said it is Chinese food but I explained to her you wrote the menu clearly to define the food will be plated and this is what the customer expects. Nothing major, they are super polite staff but I starved because I was not sure of the food options. The reception staff very helpful and polite. I am wondering, why I still could not get the loyalty points added to my account even I was told it has been added. Hopefully this can be corrected. I stayed at Novotel in KSA, UAE, USA & AU.

Dear Mahmoud W., Thank you for taking the time to tell us about your experience at the Novotel Darwin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sincerely, Erich Friedl General Manager Novotel and Mercure Darwin Airport

Well located for short transit stay

Customer review rating 4.0/5

Anonymous Business - 29/09/2021 Confirmed reviews ALL

Good night stay, but due to late scheduled flight (arriving at hotel around 9.00pm), there were no access to late meal.

Dear Methy Y., Thank you for taking the time to tell us about your experience at the Novotel Darwin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sincerely, Erich Friedl General Manager Novotel and Mercure Darwin Airport

Well looked after, great location

Customer review rating 5.0/5

Sam Business - 27/09/2021 Confirmed reviews ALL

Held an event and networking drinks, staff were very helpful throughout the process. The food was delicious!

Dear Samantha Gartland, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. It is always a pleasure to receive positive feedback. I will share your comments with Bec & Peter I'm sure they will be thrilled to her about this, this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erich Friedl General Manager Novotel and Mercure Darwin Airport

Perfecct for our needs

TripAdvisor rating 4.0/5

JASTOWNSVILLE 04/09/2021 TripAdvisor review

The reception staff were friendly and very helpful, as were the house keeping ladies. There is a restaurant on the premises, but they do not give the Accor Live discount. However the gentleman on reception directed across the road to the Mercure Airport Hotel where they honoured our complimentary welcome drinks vouchers and offered the Accor Live discount on all meals. The hotel is a few minutes drive to the airport, which we could see from our room. The room would enjoy a little refurbishing, but it was comfortable and its situation suited us. Our plane was delayed by three hours and the lovely lady on reception was able to allow us a late checkout of 1pm which was much appreciated.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in darwin