Novotel Darwin Airport 4 stars

Customer review rating (ALL Rating) 4.0/5 941 reviews

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Description

Hotel extras

  • 250 metres from Darwin International Airport, 24 hour airport shuttle service

  • 131 stylish rooms suitable for business and leisure travellers

  • Fitness - lap pool and 24 hour access to Hotel Gym

  • 5 meeting rooms with contemporary decor and natural light

Our accommodation(s)

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Hotel location

Novotel Darwin Airport

2 Henry Wrigley Drive, Eaton
0820 DARWIN
Australia

GPS:-12.407074, 130.880038

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Novotel Poolside Restaurant

Newly refurbished Novotel Poolside Restaurant! Tropical ambiance, delectable all-day menu. Dine poolside/takeaway, extensive options. À la Carte Breakfast & diverse all-day menu. Quench your thirst at Novotel Poolside bar, served by friendly staff!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  941 reviews

TripAdvisor Rating  3.5/5  556 reviews

Writing only because they asked

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

There were no doors on the wardrobe but there were runners where they were meant to be and there was snot on the shower wall.

Unimpressed

TripAdvisor rating 3.0/5

KennelKing Business - TripAdvisor review

welcome was slow in coming. even getting them to answer the phone took ages. Room tired, with rottong window sill and mouldy shower. rubbish under bathroom bench. carpet stained in numerous places in the hallway no minibar, and no information about room service

Pool was the only good thing

Customer review rating 2.5/5

Kylie Families - Confirmed reviews ALL

The first room we were allocated was great! It was newly renovated however they configured the room incorrectly as there was only one bed and we are a family of 4. They then moved us to a room which was outdated, with old furniture, carpets coming up, mould on the aircon unit. Due to the mould we asked to move, in which they did to another outdated room. Apart from the old furnishing, this room, it was more decent than the last but these rooms really need a revamp. There was also no apology from the staff either. However, the main pool is amazing. It has a great kids water play area and includes a spa. The small cafe/bar onsite was lovely and the inside/outside feel of the place is nice.

Well located, supported by validated parking and walking proximity to both hotel and airport

Customer review rating 5.0/5

Mark Business - Confirmed reviews ALL

All staff were well dressed, professional and courteous. I was upgraded to a another room, when I identified that my bar fridge was broken.

Dear Mark, Thank you so much for taking the time to share your feedback about your recent stay at Novotel Darwin Airport. We truly appreciate your insights and are thrilled to hear about your experience. It’s great to know that you found our location convenient, with easy access to both the hotel and the airport. We\'re also happy to hear that the validated parking was helpful during your stay. We\'re especially glad you had a positive interaction with our team and that we could provide you with an upgraded room after addressing the issue with the bar fridge. We’re also pleased you enjoyed the cold water stations in our common areas. Staying hydrated is key, especially with the humidity here in the NT! We look forward to welcoming you back in the future. Warm regards, Jake Ha Front Office Assistant Manager Novotel and Mercure Darwin Airport

Great location lovley staff

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Really good stay, staff have good service especially one called i believe tyrel he was really good and helpful and treated all customers the same

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Other web-users rate our hotel

  • 387 reviews 8.8/10 Location
  • 592 reviews 4.8/10 Room
  • 595 reviews 7.6/10 Service
  • 13 reviews 6.9/10 WiFi
  • 317 reviews 8.9/10 Pool
  • 249 reviews 4.2/10 Cleanliness
  • 194 reviews 4.6/10 Comfort
  • 148 reviews 4.1/10 Value

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