Novotel Darwin Airport Hotel 4 stars 
Customer review rating 4.1/5 
2,612 reviews
ALLSAFE approved hotel
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Hotel extras
250 metres from Darwin International Airport, 24 hour airport shuttle service
131 stylish rooms suitable for business and leisure travellers
Hotel Restaurant with a-la-carte Chinese Cuisine, Hotel Bar poolside
Fitness - lap pool and 24 hour access to Hotel Gym
5 meeting rooms with contemporary decor and natural light
Services in the hotel and nearby
Check-in from 14h00
Check out up to 10h00
Paying
Information message
Hotel location
Novotel Darwin Airport
2 Sir Norman Brearly Drive
0812
darwin
australia
Check-in from 14h00
Check out up to 10h00
- By plane
DARWIN INT At 0.3km / 0.19 miles - Shuttle free
- By train
DARWIN TRAIN At 17km / 10.56 miles
GPS :-12.407074, 130.880038
Our accommodations
Novotel Darwin Airport offers spacious, well appointed rooms as well as the comfort and peace of mind of staying at an internationally branded hotel.
Executive 2 Bedroom Suite 2 Queen Beds
- Max. number of persons: 4
- Area: From 64 m² / 689 sq ft
- Wireless internet in your room
- High speed internet
- Coffee/tea making facilities
- Satellite/cable colour TV
- Business Desk(...)
2 Bedroom Suite 1 King and 2 Single Beds
- Max. number of persons: 4
- Area: From 64 m² / 689 sq ft
- Wireless internet in your room
- High speed internet
- Coffee/tea making facilities
- Satellite/cable colour TV
- Business Desk(...)
Our restaurants and bars
Your meetings and events
Our meeting rooms
Number of meeting rooms: 6
Maximum size: 189 m²
Maximum capacity: 150 people
Maximum banquet capacity: 120 people
TripAdvisor Rating
454 reviews
Customer review rating 4.1/5
Mirna H. Business - 02/04/2020 Confirmed reviews ALL
It was very nice, excellent service lovely staff. Very clean.
Dear Mirna, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. It is always a pleasure to receive positive feedback, especially coming from one of our ALL loyalty members. Your kind words regarding our staff and services are at the core of what we stand for and aim to provide to our guests. Thank you again for sharing your experience, and we hope to see you in the very near future. Stay safe, sincerely, Mercure & Novotel Darwin Airport Front Office Manager Adriano Miyada
well located and good stay
Customer review rating 4.1/5
Anonymous Business - 02/04/2020 Confirmed reviews ALL
rooms need to be more cleaned properly on daily basis and food needs to be improved
Dear Ranjit, We very much appreciate you've taken the time to provide us with the feedback from your last visit to the hotel. I'm sorry that you were not satisfied with the cleaninless of the room and the quality of the food, rest assured that your comments will be taken into consideration in order to ensure the consistency of the standards and mitigate the occurences of the mentioned issues. Thank you again for sharing your experience, and we hope you consider staying with us once again so we can, without fail, provide the service and quality meals we learned to be proud of. Sincerely, Mercure & Novotel Darwin Airport Front Office Manager Adriano Miyada
Great location
Customer review rating 4.1/5
Lee R. Solo - 01/04/2020 Confirmed reviews ALL
Disappointed....no free airport bus anymore and no luggage trolleys available AND no support to bring luggage to the room or down.
Dear Sharon, Thank you for taking the time to tell us about your experience at the Novotel Darwin Airport. I am sorry that you were dissapointed for not having the shuttle or any assistance with your bags this time! There were numerous of restrictions in place when the pandemic broke down and the shuttle service was one of the first services we had to discontinue. It is running back again and, with a higher degree of caution regarding cleaninless and social distancing, this service is available once again to help you throughout your stay. Apologies for any inconvenience, we hope this has not tainted your opinion of our hotel. Sincerely, Mercure & Novotel Darwin Airport Front Office Manager Adriano Miyada
Missed out on Breakfast and Brunch
Customer review rating 4.1/5
Lindsay A. (. Business - 31/03/2020 Confirmed reviews ALL
I booked two rooms for 22nd and 28th, and then booked an extra night for both rooms for the 29th. When we returned for 28th it was room service only but I had booked buffet breakfast for 3. We could not get this of course as arrangements had changed (restaurants closed and room service only). So I am out of pocket for 3 buffet breakfasts. I will be back - can you make a credit for me please. Also, I started ringing the mecure restaurant just before 2100hrs (28th) and rang a number of times through to 2123hrs - no answer. I then rang reception and they told me that both in-house and mecure restaurants were closed. The specially prepared menus clearly said open until 2200hrs. I was trying to order food so I could reheat the next morning prior to my flight as Qantas had stopped their meal service and the timing of the flight meant I could not order a meal from the restaurant that morning. Of course, there is no food on offer at the airport (and continental breakfast will not sustain one until 1800hrs). People are dependent on the room service, so you should amend the menus asap before someone else. I will be back. Can you please respond to the above.
Dear Lindsay, Thank you for taking the time to share your feedback from your last visit to our hotel. I have looked into it and I'm happy to offer you a complimentary breakfast for your next visit, please email me on ad… once the dates are confirmed and the booking made so I can organise this for you. Due to COVID we are not offering buffett breakfasts any longer, now we have a a-la-carte menu which you can choose your favorite dish from. You will get to choose from this menu when you come in next time. Thank you again for sharing your experience, and I hope to see you in the near future. Sincerely, Mercure & Novotel Darwin Airport Front Office Manager Adriano Miyada
Close to the airport but that’s about it
Customer review rating 4.1/5
Roger Business - 27/03/2020 Confirmed reviews ALL
Customer service was the best attribute, the room was decent (bar fridge Was too small for the duration of our stay) and no complimentary water was supplied at this hotel, the beds while feeling like good quality personally were uncomfortable due to the pillow top. The air conditioning seemed to struggle at times to keep the room cool (filters were very dirty) and the restaurants wouldn’t deliver to your room for free, The tv could have been a little larger, besides these points the room was of a quite large size, and were clean, there was hot water and water pressure was good, all linen was of a good quality, the only other things I should mention would be the fact the hotel seemed to have a lot of people in covid-19 isolation, and my hallway had a lot of patch repairs that had only been half fixed (needed painting) To make the room great a kitchen including stove and normal size fridge instead of a second bed would have been amazing
Dear Nicholas, Thank you for taking the time to tell us about your experience at the Novotel Darwin Airport. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. The Novotel eventually closed shortly after your stay so we could solely focus out attention at the Mercure across the road, you have made valid observations which will definately be taken into consideration as we now are in a position to refurbish and reorganise the Novotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure & Novotel Darwin Airport Front Office Manager Adriano Miyada
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