Description
ALLSAFE approved hotel
Hotel extras
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250 metres from Darwin International Airport, 24 hour airport shuttle service
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131 stylish rooms suitable for business and leisure travellers
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Fitness - lap pool and 24 hour access to Hotel Gym
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5 meeting rooms with contemporary decor and natural light
Our accommodation(s)
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Room
Standard Room 1 Queen Bed
- 2 persons
- 21 m² / 226 sq ft
- Bedding 1 x Queen size bed(s)
- Views: Airport view
Room
Standard Room 2 Queen Beds
- 4 persons
- 30 m² / 322 sq ft
- Bedding 2 x Queen size bed(s)
- Accessible room
Room
Standard Twin Queen Room with easy access facilities
Non contractual photo
- 4 persons
- 30 m² / 322 sq ft
- Bedding 2 x Queen size bed(s)
- Accessible room
Suite
Executive 2 Bedroom Suite 2 Queen Beds
Non contractual photo
- 4 persons
- 64 m² / 688 sq ft
- Bedding 2 x Queen size bed(s)
Apartment
2 Bedroom Suite 1 King and 2 Single Beds
- 4 persons
- 64 m² / 688 sq ft
- Bedding 1 x King size bed(s) and 2 x Single bed(s)
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Room
Standard Room 2 Queen Beds
- 4 persons
- 30 m² / 322 sq ft
- Bedding 2 x Queen size bed(s)
- Accessible room
Room
Standard Twin Queen Room with easy access facilities
Non contractual photo
- 4 persons
- 30 m² / 322 sq ft
- Bedding 2 x Queen size bed(s)
- Accessible room
Hotel location
Novotel Darwin Airport
2 Sir Norman Brearly Drive
0812 DARWIN
Australia
GPS:-12.407074, 130.880038
Access and transport
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DARWIN TRAIN
Railway station
Access: 17 km / 10.56 mi 19 min drive
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CASUARINA
Shopping centre/mall
Access: 5 km / 3.11 mi 1 hrs walk / 5 min drive
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Shuttle
Additional charge
Shuttle scheduled
Hotel services
Check-in from - Check out up to
- Swimming pool
- Shuttle
- Restaurant
- Wheelchair accessible hotel
- Well-being
- Air conditioning
- Wi-Fi
- Breakfast
- Meeting rooms
- Car park
Novotel Poolside Restaurant
Newly refurbished Novotel Poolside Restaurant! Tropical ambiance, delectable all-day menu. Dine poolside/takeaway, extensive options. À la Carte Breakfast & diverse all-day menu. Quench your thirst at Novotel Poolside bar, served by friendly staff!
Breakfast
Non contractual photo
Pool
Fitness center
Non contractual photo
Onsite Gym avaliable
Meetings & Events
- Number of Meeting Room
- 6
- Surface of the largest room
- 189 m² / 2034.377 sq ft
- Maximum seats capacity
- 150
- Maximum capacity for banquets
- 120
Our guest reviews
Mix up in my reservation and charged twice
Customer review rating 0.5/5
Raye Families - Confirmed reviews ALL
Dear HALAFIHI R., We deeply regret the inconvenience and frustration you've experienced due to the mix-up in your reservation and the double charge. This is certainly not the experience we want our guests to have, and we sincerely apologize for the errors that occurred during your stay. Regarding the initial reservation mix-up, we will also review our processes and communication to prevent such issues from occurring in the future. Your feedback is valuable, and we take it seriously. Once again, we apologize for any inconvenience caused and thank you for bringing this to our attention. We hope you will reconsider staying with us in the future and give us the opportunity to provide you with a much-improved experience. Sincerely, Desi Korina Front Office Manager Novotel and Mercure Darwin Airport
Average experience for above average price
Customer review rating 2.0/5
A H. Couples - Confirmed reviews ALL
Dear Aidon H., Thank you for taking the time to share your recent experience at Novotel Darwin Airport. We appreciate your loyalty as a Silver Accor member and your valuable feedback. I'm truly sorry to hear that your stay didn't meet your expectations and that you weren't able to fully enjoy the benefits of your membership. Please accept our apologies for any misunderstanding regarding the perks for Silver members. You are correct; Silver members are entitled to certain benefits, and it seems there was a miscommunication. We will ensure our team is educated on the privileges associated with different membership levels to avoid such issues in the future. Additionally, I apologize for the noise disturbance you experienced from the nearby door. Our guests' comfort is of utmost importance, and we regret that you were inconvenienced by this. We take your feedback seriously and will use it to make improvements where necessary. Once again, we apologize for the inconveniences you encountered, and we appreciate your understanding. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Desi Korina Front Office Manager Novotel and Mercure Darwin Airport
Very old room and not clean
Customer review rating 2.0/5
Anonymous Business - Confirmed reviews ALL
Dear Paul A., We appreciate you taking the time to share your feedback about your recent stay at our hotel. We would like to extend our sincere apologies for the experience you described; this does not align with the standards of cleanliness and comfort that we strive to provide. Please rest assured that your comments will be shared with our housekeeping and maintenance teams so that they can address the issues you mentioned. We take guest feedback seriously, and we will work diligently to rectify these concerns to ensure a better experience for our future guests. We understand the importance of a clean and comfortable environment, and we are committed to making the necessary improvements. We hope you will consider giving us another chance to provide you with a more enjoyable stay in the future. Thank you again for bringing this to our attention. If you have any additional comments or would like to discuss your stay further, please do not hesitate to reach out. Sincerely, Desi Korina Front Office Manager Novotel and Mercure Darwin Airport
Wish the renovations had been finished as was a bit noisy on my balcony.
Customer review rating 4.5/5
Mrs K. K. Business - Confirmed reviews ALL
Dear Kathryn Anne K., Thank you for taking the time to provide your feedback about your recent stay at our hotel. We greatly appreciate your comments and are pleased to hear about your positive experience with the dinner meeting held at our property. We apologize for any noise disturbances you encountered due to the ongoing renovations. We understand that this can be inconvenient, and we appreciate your understanding as we work to improve our facilities. It's wonderful to know that you were extremely happy with the service and event during your dinner meeting. We are delighted that you would consider holding future meetings at our hotel, and we look forward to welcoming you back for any upcoming events or stays. Thank you once again for your feedback, and please feel free to reach out if you have any further comments or suggestions. We value your patronage and hope to continue serving you in the future. Best Regards, Desi Korina Front Office Manager Novotel and Mercure Darwin Airport
Well located but the room deco is rather outdated.
Customer review rating 4.0/5
Kv Friends - Confirmed reviews ALL
Dear Kanokpharn V., Thank you for sharing your experience at the Novotel Darwin Airport. It's great to hear that you found the location convenient and the staff friendly. The surprise cake in your room sounds like a lovely touch! Your feedback regarding the drink vouchers and the limited options for late-night snacks and beverages is valuable. It's a good point that having more options for guests arriving late or needing late-night snacks can enhance the guest experience. Regarding the return of the drink vouchers, it sounds like there might have been a missed opportunity for the hotel to understand why they were returned and offer alternatives, as you mentioned from your experience at IHG hotels. This feedback is helpful for the hotel to improve its guest service. We appreciate your feedback and hope to welcome you back for another stay in the future. Best regards, Desi Korina Front Office Manager Novotel and Mercure Darwin Airport
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