Novotel Darwin Airport 4 stars

Customer review rating (ALL Rating) 3.9/5 1,086 reviews

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Description

Hotel extras

  • 250 metres from Darwin International Airport, 24 hour airport shuttle service

  • 131 stylish rooms suitable for business and leisure travellers

  • Fitness - lap pool and 24 hour access to Hotel Gym

  • 5 meeting rooms with contemporary decor and natural light

Our accommodation(s)

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Hotel location

Novotel Darwin Airport

2 Henry Wrigley Drive, Eaton
0820 DARWIN
Australia

GPS:-12.407074, 130.880038

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,086 reviews

Customer review rating 1.0/5

Rewi N. C. Business - Confirmed reviews ALL

Long wait for check in and incorrect credit card transactions

Customer review rating 1.5/5

Devashish B. Couples - Confirmed reviews ALL

Overall, this was a disappointing experience and I’m not satisfied with my stay. 1.The fridge was not stocked with water as expected. 2.There was no toothbrush provided — only a shower cap in the bathroom, and the conditioner bottle was empty. 3. While I was at the pool, the bar staff overcharged me $36 instead of $26. I understand mistakes happen and I appreciate that the refund was processed, but it shouldn’t have occurred in the first place. On top of that, the furniture/finishings on one of the walls are in poor condition. I have a photo showing the issue, and it looks unacceptable for what I paid. This felt like I was paying for a low-quality room and service, and I would appreciate this being addressed.

Customer review rating 4.0/5

Kotru D. Business - Confirmed reviews ALL

Just an overnight stay but clean and comfortable. Staff even arranged a later check out due to afternoon flight departure.

Dear Kotru D., Thank you for taking the time to share your feedback. We truly value your input and are grateful to hear about your experience. We’re delighted to hear that you found our location convenient and your room clean and comfortable, even for a short overnight stay. It’s especially wonderful to know that our team was able to assist with a later check-out, helping to make your afternoon departure a little more relaxed and convenient. We truly appreciate you taking the time to share your feedback, and we hope to have the pleasure of welcoming you back on your next trip. Warm regards, Jake Ha Front Office Assistant Manager Novotel and Mercure Darwin Airport

Customer review rating 4.0/5

Andrew M. Business - Confirmed reviews ALL

Easy

Dear Andrew M., Thank you for your positive feedback. We are pleased to hear that you found our hotel convenient and easy to access. Your satisfaction is important to us, and we hope to welcome you back in the future. Best regards, Novotel Darwin Airport

Customer review rating 3.0/5

William V. Business - Confirmed reviews ALL

Was comfortable. The shower door needs repair or replacement, the water pressure in the shower is average at best. The ironing board cover is cheap so the iron imprints the metal frame of the board into your clothes.

Other web-users rate our hotel

  • 459 reviews 9.1/10 Location
  • 776 reviews 5/10 Room
  • 698 reviews 7.6/10 Service
  • 19 reviews 3.9/10 WiFi
  • 442 reviews 9/10 Pool
  • 328 reviews 4/10 Cleanliness
  • 256 reviews 5.4/10 Comfort
  • 173 reviews 5.3/10 Value

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