Novotel Darwin Airport Hotel 4 stars

Staff and food were fab, rooms a little tired

Very good

Stayed in both 3 /4 days each. Novatel was fine. Mecure was very noisy with Aboriginals running amuck until midnight. Vey loud . Banging on doors. Little kids knocking on your door, trying to peak in your window. I did manage to get to sleep around midnight. I was going ask to be moved but they checked out the next day.

Firstly, let me say thank you to the staff which acknowledged my daughters birthday with flowers in the room, card and beautiful decorations on the bed. That was a lot of work and much appreciated!! Afternoon staff was rather grumpy the two days we stayed here but the morning staff was lovely and apologetic about the previous nights disturbances. And it due to this disturbance I have negative feelings about my stay. This group of people was loud at the pool past pool closing time and unfortunately they stayed on the same floor as me - slamming doors, running in the corridor, talking loudly (the group had obviously been drinking). This was after 23.00 and I wanted to call security but as they were able to carry on I assume Novotel has none. I was unable to sleep and did not feel secure in my room. I actually barricaded the door with a piece of furniture. Thankfully the second night was much better. A special thank you note to the cleaning staff which I presume made the special decorations for my daughter and also for keeping the room so clean. On a different note, the rooms really need a lick of paint as it is both outdated and worn.

The Novotel Darwin Airport is a convenient location in Darwin and has very good rooms. The service is good.

Staff were very friendly and helpful. Close to airport for a stop over. Suite was clean and had everything we required.

Check-in staff member was very efficient and friendly - even at 2am when we checked in. Super close to the airport so location is really convenient for the ugly times that flights depart and arrive into Darwin airport. Rooms were nice with balconies and facilities were great- gym, pool, table tennis table.

Lovely staff nice room

Checkin was easy and simple. Room was upgraded even though I did not ask for it. Checkout was straight forward.

It was very relaxing,

As always a great place to stay with friendly staff and spotless rooms, had a balcony this time which was a bonus My only complaint was the lack of a in room compendium, i know this is a bit of a trend with some hotels but i am not a fan, there was no menu or details of who to call to arrange a meal........please put this info back in the rooms, even some info on the sights and places to see would be a great help, still enjoy my stay though

I did not feel comfortable when the reception person took my card behind the counter to take the details he wanted. I do strongly trust the people I dealt with at the hotel however always consider the doubt. I saw the Chinese restaurant's reviews online and I was excited to dine there. I was surprised get offered something different than what I can read in the menu. I spoke to the staff and she said it is Chinese food but I explained to her you wrote the menu clearly to define the food will be plated and this is what the customer expects. Nothing major, they are super polite staff but I starved because I was not sure of the food options. The reception staff very helpful and polite. I am wondering, why I still could not get the loyalty points added to my account even I was told it has been added. Hopefully this can be corrected. I stayed at Novotel in KSA, UAE, USA & AU.

Good night stay, but due to late scheduled flight (arriving at hotel around 9.00pm), there were no access to late meal.

Held an event and networking drinks, staff were very helpful throughout the process. The food was delicious!

The reception staff were friendly and very helpful, as were the house keeping ladies. There is a restaurant on the premises, but they do not give the Accor Live discount. However the gentleman on reception directed across the road to the Mercure Airport Hotel where they honoured our complimentary welcome drinks vouchers and offered the Accor Live discount on all meals. The hotel is a few minutes drive to the airport, which we could see from our room. The room would enjoy a little refurbishing, but it was comfortable and its situation suited us. Our plane was delayed by three hours and the lovely lady on reception was able to allow us a late checkout of 1pm which was much appreciated.