Novotel Darwin CBD 4 stars

Customer review rating (ALL Rating) 4.0/5 1,028 reviews

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Description

Hotel extras

  • Located in the City Centre on the Esplanade

  • Opposite the Darwin Harbour and the Bicentennial park

  • Restaurant, outdoor pool and atrium style bar

  • Tropical Lobby with soothing water features

  • Complementary WiFi

Our accommodation(s)

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Hotel location

Novotel Darwin CBD

100 The Esplanade
0800 Darwin
Australia

GPS:-12.4627, 130.83792

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ESPLANADE RESTAURANT & TERRACE

Discover the tastes of the award winning Esplanade Restaurant & Terrace. A cuisine that combines Australian comfort food & dishes showcasing local ingredients and Indigenous flavours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,028 reviews

TripAdvisor Rating  3.5/5  1,801 reviews

Well Knowledge staff

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Everyone is nice , and staffs are well aware off what is in there jobs

Love this hotel

Customer review rating 3.5/5

Pv Couples - Confirmed reviews ALL

Staff were lovely. Have always enjoyed staying at this hotel and the atmosphere. So glad it is having an upgrade bit hope the atrium greenery stays

Very Poor.

Customer review rating 1.0/5

Anonymous Couples - Confirmed reviews ALL

Lack of staff. Had to eat in the bar except for breakfast. Swimming pool closed . Pneumatic drills digging up the stairs outside the restaurant during breakfast. A Maid woke us up at 8am while we were asleep after letting herself into our room without knocking. Very loud airconditioning Basically told to be out by 10am on checkout day as there will be no lifts and no air conditioning. We were looking forward to a late check out. We are Accor plus and this stay was very poor value for money. (no discount offered)

Dear John H., Thank you for taking the time to tell us about your experience at the Novotel Darwin CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The hotel is currently refurbishing so we can offer better experience in the future. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alex

Easy access to CBD

Customer review rating 5.0/5

Liam Business - Confirmed reviews ALL

Easy access in & out of CBD and all with nice clean rooms with everything required. Walking distance to Parks & Restaurants. Good in house Restaurant with quite a few options and bar also well appointed. Staff all friendly & helpful

Dear Liam B., Thank you for your kind feedback! We're thrilled to hear that you enjoyed the convenient location, clean rooms, and the variety of amenities we offer. It’s great to know that our restaurant and bar met your expectations, and that our staff made a positive impact on your stay. We hope to welcome you back soon! Sincerely, Hendry Fachrizal Front Office Manager Novotel Darwin CBD T. 08… E. fo…

It was OK

Customer review rating 3.5/5

Steve Business - Confirmed reviews ALL

Pool out of action and staff very good but overall it was just OK

Dear Steven K., Thank you for your feedback. We apologize for the inconvenience caused by the pool being out of action during your stay. We're glad to hear that our staff were able to assist you, and we appreciate your honest review. We hope to have the opportunity to provide you with an even better experience next time. Sincerely, Hendry Fachrizal Front Office Manager Novotel Darwin CBD T. 08… E. fo…

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Other web-users rate our hotel

  • 286 reviews 9.6/10 Location
  • 581 reviews 5.8/10 Room
  • 565 reviews 8.9/10 Service
  • 11 reviews 6.1/10 WiFi
  • 245 reviews 5.7/10 Comfort
  • 220 reviews 4.6/10 Cleanliness
  • 177 reviews 5.9/10 Amenities
  • 121 reviews 6.5/10 Breakfast

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