Novotel Darwin CBD 4 stars

Customer review rating (ALL Rating) 4.1/5 1,178 reviews

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Description

Hotel extras

  • Located in the City Centre on the Esplanade

  • Opposite the Darwin Harbour and the Bicentennial park

  • Restaurant, outdoor pool and atrium style bar

  • Tropical Lobby with soothing water features

  • Complementary WiFi

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Darwin CBD

100 The Esplanade
0800 Darwin
Australia

GPS:-12.4627, 130.83792

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ESPLANADE RESTAURANT & TERRACE

Discover the tastes of the award winning Esplanade Restaurant & Terrace. A cuisine that combines Australian comfort food & dishes showcasing local ingredients and Indigenous flavours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,178 reviews

TripAdvisor Rating  3.4/5  1,805 reviews

Relaxing Stay

TripAdvisor rating 4.0/5

Derek S Couples - TripAdvisor review

Customer review rating 4.0/5

Alicent E. Business - Confirmed reviews ALL

Dear Alicent, Thank you so much for your wonderful review. We\'re thrilled to hear that you had an enjoyable 8-week stay with us and that our team made such a positive impact on your experience. It\'s fantastic to know that our staff\'s service, from check-in to check-out, helped make you feel comfortable and welcome. We also appreciate your feedback regarding the carpet and the steak options, which we will certainly look into. Your kind words about the bar team and the overall quality of food mean a lot to us. We\'re so glad our hospitality was able to elevate your stay, and we look forward to welcoming you back in the future. We\'re going to miss you, and we hope to see you again soon! Sincerely, Hendry

Customer review rating 2.5/5

Lachlan A. Business - Confirmed reviews ALL

Dear Lachlan, Thank you for sharing your feedback with us. We sincerely apologize for the issues you experienced during your stay, particularly the leaking room during the storm and the noisy air conditioning. These are certainly not the standards we aim to provide. We appreciate you bringing this to our attention, and please rest assured that we will investigate these matters promptly to prevent any future occurrences. Our team is always committed to ensuring the comfort of our guests, and we will work on resolving these issues. We hope to have the opportunity to welcome you back and provide a much more enjoyable experience in the future. Sincerely, Hendry

Customer review rating 4.5/5

Sharon I. A. Couples - Confirmed reviews ALL

Dear Sharon, Thank you for taking the time to share your feedback. We\'re pleased to hear you had a good stay overall and found our staff polite and professional. We appreciate your comments regarding the room and understand that some aspects, such as the carpet, bathroom, and wardrobe, need attention. Your suggestions about adding more storage and improving the wardrobe are valuable, and we will look into them. We\'re also glad you enjoyed the pool area and food service, and we\'ll consider your feedback about offering food and drinks directly by the pool. Thank you again for your review, and we look forward to welcoming you back for another stay in the future. Sincerely, Hendry

Customer review rating 0.5/5

Simon C. Families - Confirmed reviews ALL

Dear Simon, We sincerely apologize for the inconvenience you experienced during your stay. We understand how frustrating it must have been to deal with the noise and disruption from renovations. Please rest assured, this is not the level of service we aim to provide. We will take your feedback into account to improve communication regarding renovations and the overall cleanliness of the hotel. We hope you will consider giving us another opportunity to provide you with a better experience in the future. Sincerely, Hendry

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Other web-users rate our hotel

  • 337 reviews 9.5/10 Location
  • 663 reviews 5.7/10 Room
  • 651 reviews 8.7/10 Service
  • 12 reviews 6.5/10 WiFi
  • 275 reviews 5.8/10 Comfort
  • 252 reviews 4.4/10 Cleanliness
  • 210 reviews 5.8/10 Amenities
  • 143 reviews 6.4/10 Breakfast

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