Novotel Darwin CBD 4 stars

Customer review rating (ALL Rating) 4.1/5 1,161 reviews

Novotel Darwin CBD - Image 1
Novotel Darwin CBD - Image 2
Novotel Darwin CBD - Image 3
Novotel Darwin CBD - Image 4

Description

Hotel extras

  • Located in the City Centre on the Esplanade

  • Opposite the Darwin Harbour and the Bicentennial park

  • Restaurant, outdoor pool and atrium style bar

  • Tropical Lobby with soothing water features

  • Complementary WiFi

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Darwin CBD

100 The Esplanade
0800 Darwin
Australia

GPS:-12.4627, 130.83792

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ESPLANADE RESTAURANT & TERRACE

Discover the tastes of the award winning Esplanade Restaurant & Terrace. A cuisine that combines Australian comfort food & dishes showcasing local ingredients and Indigenous flavours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,161 reviews

TripAdvisor Rating  3.4/5  1,811 reviews

Customer review rating 4.0/5

Janet S. Couples - Confirmed reviews ALL

Hotel a bit tired and bathroom could do with a remake

Customer review rating 3.5/5

Rachel D. Couples - Confirmed reviews ALL

Rooms are improving. Clean and good size Food needs some improvements

Dear Rachel D., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location and the improvements in our rooms. Your comments regarding the food will be noted for our ongoing evaluation of our dining options. We deeply apologize as we have fallen short from our usual standards with our service. this will be discussed with the relevant departments to prevent this from happening again in the future. Rest assured, that given the chance, we will be able to better serve you in the future. Best regards, Andrea Tabora Assistant Manager

Customer review rating 3.5/5

Kyra B. Families - Confirmed reviews ALL

The staff were lovely and were very helpful and accommodating. The staff are an asset to this hotel which is in desperate need of a renovation refresh.

Dear Kyra B., Thank you for sharing your valuable feedback with us. We are truly sorry to hear that your experience did not meet your expectations, particularly regarding the condition of the bathrooms, towels, and other aspects of your room. We sincerely apologize for the discomfort caused by the outdated facilities, including the shower curtains, stained carpets, and the curtains that do not close properly. Please be assured that your comments have been shared with our maintenance team for immediate attention and we are in the process of planning much-needed renovations to improve these areas. We also regret the inconvenience caused by the lack of towel space and the dampness you encountered. We understand how important these small comforts are, and we will be exploring better options for towel storage and ventilation to ensure a more pleasant stay for our guests in the future. Please know that we are committed to providing a clean and comfortable environment for all of our guests, and your feedback is invaluable in helping us achieve that. We truly appreciate your understanding, and we hope to have the opportunity to welcome you back soon to show you the improvements. We are pleased to hear that our staff made a positive impression. We acknowledge your comments about the need for renovations and appreciate your insights, as they are valuable for our continuous improvement. Best regards, Andrea Tabora Assistant Manager

Great location, friendly staff

TripAdvisor rating 5.0/5

Neil H TripAdvisor review

We stayed at Novotel CBD Darwin over 2 separate stays during in October. Our room was booked by our travel agent and on arrival there was a slight misunderstanding with the room that was booked. The receptionist on duty at the time, Rubal, without hesitation changed our room to a waterfront facing room. She could not have been more helpful and was a pleasure to deal with, always welcoming on the front desk. The Hotel is ideally located,being close to the city and also right on the esplanade. It was a perfect location to use as a base while we travelled around the region. Only a short Uber ride to Mindil Beach Markets, Casino etc and a quick walk to the many Waterfront dining options. Great value for money The rooms although now slightly showing their age were always very clean and tidy. Thanks to the housekeeping team for their dedication Would definitely stay here again based on this experience

Customer review rating 4.0/5

Carole O. Solo - Confirmed reviews ALL

The Atrium is a beautiful area, buffet breakfast best in town. Lack of teabags in room and TV not very user friendly.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 376 reviews 9.7/10 Location
  • 698 reviews 5.3/10 Room
  • 686 reviews 8.8/10 Service
  • 9 reviews 3.8/10 WiFi
  • 301 reviews 5.7/10 Comfort
  • 282 reviews 3.6/10 Cleanliness
  • 141 reviews 6.4/10 Breakfast
  • 15 reviews 3.5/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Darwin