Customer review rating (ALL Rating) 3.5/5 20 reviews
Perfect for both business and leisure travel, Novotel Darwin CBD offers a variety of accommodation options, including Standard and Superior rooms, and spacious two bedroom apartments. Stylish and contemporary, guest rooms at this excellent Darwin hotel feature everything needed for a comfortable stay. Guests can enjoy a range of convenient facilities, which include a complimentary shared guest laundry, TV with cable, WIFI Internet access, a work desk, a bar fridge, air-conditioning, and ensuite.
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Novotel Darwin CBD
100 The Esplanade
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Access: 100 m / 0.06 mi
Access: 1 km / 0.63 mi
Access: 1.5 km / 0.94 mi
Access: 15 km / 9.38 mi 15 min drive
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Discover the tastes of the award winning Esplanade Restaurant & Terrace. A cuisine that combines Australian comfort food & dishes showcasing local ingredients and Indigenous flavours.
Our guest reviews
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Most amazing stay at Novotel Darwin CBD, thanks to the most amazing team!
TripAdvisor rating 5.0/5
jimmytQ914NB TripAdvisor review
We just had the most amazing stay at Novotel Darwin CBD for 4 nights, thanks to the exceptional team who looked after us. Special mention must go to Arya, Kathryn, Bintang and Henry at Front Desk who went out of their way to make our stay in Darwin truly memorable. They were flexible in accommodating our needs and delivered service with a smile at all times. Because we booked 2 x 2-night packages, we would have had to check out after the first 2 nights and re-check in for the second 2 nights. However, the Front Desk staff made special arrangements to simply re-activate our keys to avoid the hassle. Kudos to Kathryn for her remarkable service with a ‘can do’ attitude. Anna at the lobby bar also deserves special mention for mixing great drinks with delightful conversations. She clearly loves her job and it shows! Our stay at Novotel Darwin CBD was perfect, thanks to the entire team. Our room was marvelously clean and spacious and there was nothing we could fault. The hotel is in a great location right on the waterfront and close to the CBD. We will definitely stay at Novotel next time we’re back in Darwin!
TripAdvisor rating 2.0/5
Adventurer547303 TripAdvisor review
Very disappointing. The hotel is very tired. The hanging plants add a lushness that covers the dirty carpets, scuffed walls and darkness. The swimming pool is at the rear in a neglected space. Broken fences, cracked tiles and no vegetation. The pool size is no bigger than a residential size pool. Empty beer bottles and used towels were left around the pool, just really grubby. The room had stains on the carpet and marks on the wall and ceiling. The bathroom was last updated in the 90’s. A stained bath, warnings about the hot temperature of the shower and cracked tiles. The window seat had dead bugs and dirty windows. Definitely not value for money.
Terrible I will not be staying here again in the future the service was terrible and rooms not cleaned to standard
TripAdvisor rating 1.0/5
juliagooliant Business - TripAdvisor review
We arrived late in the afternoon after we dropped our bags we decided to head downs stairs for a couple of drinks and dinner at the restaurant. We where told the service would be about 1/2 hour. 1 hours and 15 minutes later we received our meals, some where cold. When I returned to the room I used the bathroom and noticed poo stains on the seat, which I had to clean at 10 pm
Dear Juliagooliant, Thank you for your time and leave us some feedback! As a part of Accor brand, we strive to provide a superior service experience for every guest. Your feedback will set as a compass for us in order to deliver the best customer service possible. Clearly, we have let you down this time, please accept my apologize for that. Please allow me to make some amend, please let me know when the best time is to contact you and discuss further regarding this issue. Our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arya Dwijaksara Front Office Manager Novotel Darwin CBD T. 08 8963 5000 E. email@example.com
TripAdvisor rating 1.0/5
TraceyD221 Couples - TripAdvisor review
I wouldn’t go there again! We had bread and dips…Dips were not freshly made- seemed to be store brought. Scallop entree - scallops were undercooked and butternut purée had no flavour. No salsa as advertised! The beetroot in the ‘beetroot and feta salad’ was out of a tin. My main meal was pork belly and came out half an hour after the other mains. It seemed microwaved. The “Kakadu plum sauce” was horrible…probably more like a jar sugar syrup … and couldn’t eat it. Do yourself a favour and do not go here. We sent the pork back and …. Paid the bill even though we gave them feedback and they weren’t interested in the feedback
TripAdvisor rating 3.0/5
brankom82 Business - TripAdvisor review
Unfortunately, the rooms are very dated, the beds are comfortable, the TV was large, but my toilet was broken and had to be repaired. One of the elevators were broken for a short time and there were trays from people's meals sat outside rooms for very long periods of time.
Dear Brankom82, We very much appreciate your comments regarding your stay with us here at the Novotel Darwin CBD! Firstly, I would like to apologize for the inconvenience during your stay I will go trough your comments regarding the maintenance issue with our maintenance team. I would like to make an amend, please contact me on below. Once again, I am so sorry for the inconvenience caused. Regards, Arya Dwijaksara Front Office Manager Novotel Darwin CBD T. 08 8963 5000 E. firstname.lastname@example.org
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price