Novotel Darwin CBD 4 stars

Customer review rating (ALL Rating) 4.0/5 1,126 reviews

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100 The Esplanade, 0800 Darwin, Australia

Description

Hotel extras

  • Located in the City Centre on the Esplanade

  • Opposite the Darwin Harbour and the Bicentennial park

  • Restaurant, outdoor pool and atrium style bar

  • Tropical Lobby with soothing water features

  • Complementary WiFi

Our accommodation(s)

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Hotel location

Novotel Darwin CBD

100 The Esplanade
0800 Darwin
Australia

GPS:-12.4627, 130.83792

Telephone
Fax +61 8 7906 2211

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ESPLANADE RESTAURANT & TERRACE

Discover the tastes of the award winning Esplanade Restaurant & Terrace. A cuisine that combines Australian comfort food & dishes showcasing local ingredients and Indigenous flavours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,126 reviews

Customer review rating 4.0/5

Ben S. Business - Confirmed reviews ALL

The room was pretty dated, and the aircon was very loud. no biscuits or anything complimentary in the room. The lift had an issue and the bathroom dated. But compared to other hotels, the price was reasonable for the quality and you got what you paid for.

Dear Mr S., Thank you for taking the time to share your feedback following your recent stay at Novotel Darwin CBD. We are pleased to hear that you found the hotel to be good value for money and that your arrival, our team, departure, cleanliness and Wi-Fi were all positive aspects of your stay. We have also noted your comments regarding the room and bathroom presentation, air-conditioning noise, lift issue and in-room amenities. Your feedback is appreciated and will be shared with our Maintenance and Housekeeping teams for review. Thank you again for choosing to stay with us. We appreciate your honest feedback and hope to welcome you back for an even more comfortable experience in the future. Kind regards, Rio

Customer review rating 4.5/5

Cheryl C. Families - Confirmed reviews ALL

Our overall stay was great. Breakfast was great. Staff friendly room very comfortable TV stations were weird it didn't matter what station we picked to watch it went to CH9 only so not a lot of choice. I did tell the Reception Staff and they said that it was fixed but it wasn't . Just about every channel had the same programs as CH9. So a little frustrating.

Dear Ms C., Thank you for taking the time to share your feedback following your recent stay at Novotel Darwin CBD. We are pleased to hear that your overall stay was great, and that you found the room comfortable, breakfast enjoyable, and our team friendly and efficient. I am sorry, however, for the frustration caused by the TV channels during your stay. I understand this would have been disappointing, especially after you had already raised it with Reception. Your comments have been shared with our Maintenance team so this can be reviewed and followed up properly. Thank you again for your feedback. We appreciate you choosing to stay with us and hope to welcome you back for an even smoother experience in the future. Kind regards, Rio

Customer review rating 1.5/5

Murali V. S. Business - Confirmed reviews ALL

Very aged and worn out property and not at Accor Standard

Dear Mr S., Thank you for taking the time to share your feedback following your recent stay at Novotel Darwin CBD. I am sorry to hear that your experience did not meet your expectations, particularly regarding the overall condition of the property, room presentation and breakfast offering. We understand how important these elements are to the guest experience, and I regret that we fell short on this occasion. Your comments regarding the room condition and cleanliness have been shared with our Housekeeping and Maintenance teams for review. I have also passed your feedback regarding the breakfast quality to our Food and Beverage team for follow-up. Thank you again for your feedback and for your loyalty as an ALL Gold member. We appreciate you bringing these concerns to our attention, as it helps us identify areas that require further improvement. Kind regards, Rio

Customer review rating 4.5/5

Chris V. Business - Confirmed reviews ALL

My stay at the hotel was brief as I was a volunteer for helping at the Greek festival. I just needed a comfortable bed to crash after a long 12 hour shift.

Dear Mr V., Thank you for taking the time to share your feedback following your recent stay at Novotel Darwin CBD. We are pleased to hear that you found the hotel conveniently located and your room comfortable, especially after your long days volunteering at the Greek Festival. It is wonderful to know that the bed provided the rest you needed after your 12-hour shifts, and we appreciate your positive ratings across your arrival, accommodation, cleanliness, our team and departure. Thank you again for choosing to stay with us and for your loyalty as an ALL Classic member. We hope to welcome you back on your next visit to Darwin. Kind regards, Rio

Customer review rating 3.5/5

Narendra L. Couples - Confirmed reviews ALL

The rooms look outdated. Buffet breakfast was okay nothing fancy

Dear Mr L., Thank you for taking the time to share your feedback following your recent stay at Novotel Darwin CBD. We are pleased to hear that our location was convenient for your visit and that you had positive experiences with our team, arrival and departure. I am sorry to hear about the concern raised regarding the room presentation and the reported pest sighting. Your comments have been shared with our Housekeeping and pest control teams for review and appropriate follow-up. We have also noted your feedback regarding the breakfast selection and parking charges. While parking is offered at an additional fee, we appreciate your suggestion and will take it into consideration as part of our ongoing review of the guest experience. Thank you again for your feedback and for your loyalty as an ALL Classic member. We hope to have the opportunity to provide you with a more comfortable experience on a future visit to Darwin. Kind regards, Rio

Other web-users rate our hotel

  • 374 reviews 9.5/10 Location
  • 703 reviews 4.9/10 Room
  • 696 reviews 8.5/10 Service
  • 5 reviews 0/10 WiFi
  • 293 reviews 3.1/10 Cleanliness
  • 290 reviews 5.2/10 Comfort
  • 237 reviews 5.3/10 Amenities
  • 142 reviews 5.8/10 Breakfast

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