Novotel Darwin CBD 4 stars

Customer review rating (ALL Rating) 4.1/5 1,150 reviews

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Description

Hotel extras

  • Located in the City Centre on the Esplanade

  • Opposite the Darwin Harbour and the Bicentennial park

  • Restaurant, outdoor pool and atrium style bar

  • Tropical Lobby with soothing water features

  • Complementary WiFi

Our accommodation(s)

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Hotel location

Novotel Darwin CBD

100 The Esplanade
0800 Darwin
Australia

GPS:-12.4627, 130.83792

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ESPLANADE RESTAURANT & TERRACE

Discover the tastes of the award winning Esplanade Restaurant & Terrace. A cuisine that combines Australian comfort food & dishes showcasing local ingredients and Indigenous flavours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,150 reviews

TripAdvisor Rating  3.4/5  1,811 reviews

Customer review rating 4.5/5

Rodney S. Business - Confirmed reviews ALL

Location good, rooms good, food and drinks good, but it is the staff that makes the stay enjoyable

Customer review rating 4.5/5

Peter D. Couples - Confirmed reviews ALL

Well located to Mitchell St, 2klm drive to casino. Friendly staff and very comfortable and clean.

Customer review rating 3.5/5

Kate D. J. Business - Confirmed reviews ALL

Very convenient location, rooms are a little old

Dear Kate D. J., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location convenient and our facilities clean. We appreciate your comments about the room condition, and we will certainly take them into consideration as we continue to enhance our offerings. Kindest regards, Andrea Tabora Assistant Manager

Customer review rating 5.0/5

Kerry B. Business - Confirmed reviews ALL

I would like to compliment Sola your front of house representative there on my arrival Sunday 30th Nov. Due to a glitch in the booking site my reservation was not on your register. Obviously this can be quite stressful when just arriving for a 3 night stay. Thankfully Sola was the perfect professional, helping me understand the reasons for the glitch, resolving the reservation and all up putting my mind at rest that a room would be found for my stay. It is these additional levels of support at times of difficulty from team members such as Sola that stay with me as I select hotels for future travel. Please pass my thanks on to your excellent team member.

Dear Kerry B., Thank you for your kind feedback regarding your recent stay at Novotel Darwin CBD. We are delighted to hear that Sola provided you with exceptional service during your arrival. It is always a pleasure to learn that our team members are able to alleviate any concerns and create a positive experience for our guests. We understand how stressful it can be when discrepancies arise with reservations, and it is our goal to ensure that our guests feel supported and valued. Your recognition of Sola's professionalism and dedication to resolving your situation is greatly appreciated, and we will certainly pass on your compliments to her and the rest of our team. Thank you once again for your feedback, and we look forward to welcoming you back in the future. Best regards, Andrea Tabora Assistant Manager

Customer review rating 2.0/5

John H. Business - Confirmed reviews ALL

This Hotel needs an upgrade. Bathroom with some mould and cracked tiles. One fan was not working .Fire alarm went off twice over 2 days during breakfast. Absolutely no reaction. No urgency. No evacuation. None of the staff knew what to do. Unable to silence alarm until fire brigade arrived.The upside is it is Well located. The breakfast is good .The staff is polite

Dear John H., Thank you for your feedback regarding your recent stay. We appreciate your kind words about our location, breakfast, and the professionalism of our staff. However, we acknowledge your concerns regarding the condition of the bathroom and the issues with the fire alarm. Please rest assured that guest safety is a priority, and we will review our emergency protocols to ensure a more effective response in the future. Your comments regarding the need for upgrades will also be taken into account as we continuously strive to enhance our facilities. Thank you for your insights. Best regards, Novotel Darwin CBD

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Other web-users rate our hotel

  • 373 reviews 9.7/10 Location
  • 697 reviews 5.1/10 Room
  • 687 reviews 8.7/10 Service
  • 10 reviews 3.1/10 WiFi
  • 299 reviews 5.6/10 Comfort
  • 281 reviews 3.7/10 Cleanliness
  • 138 reviews 6.5/10 Breakfast
  • 15 reviews 3.9/10 Wellness Area

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