Novotel Darwin CBD 4 stars

Customer review rating (ALL Rating) 3.9/5 1,233 reviews

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Novotel Darwin CBD - Image 1
Novotel Darwin CBD - Image 2
Novotel Darwin CBD - Image 3
Novotel Darwin CBD - Image 4
100 The Esplanade, 0800 Darwin, Australia

Description

Hotel extras

  • Located in the City Centre on the Esplanade

  • Opposite the Darwin Harbour and the Bicentennial park

  • Restaurant, outdoor pool and atrium style bar

  • Tropical Lobby with soothing water features

  • Complementary WiFi

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Queen Twin Harbour View

Photo out of - Standard Queen Twin Harbour View

Our standard queen twin room with a view is about comfort and style. It comes with all the usual facilities including work desk, self controlled air conditioning, free Internet access & two queen beds. Sleeps up to 4 people. No additional bed can be added

  • Views:

    Harbour view

Max. number of persons
4
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 4 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Queen size bed(s)
  • Views: Harbour view
See availabilities

Enjoy the comfort on a higher floor. This superior room comes with all the usual facilities including work desk, self controlled air conditioning, free Internet access & one queen bed and a sofa. Sleeps up to 2 people with the existing bedding.

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Enjoy the comfort & style on a higher floor with a view of the harbour. This superior room comes with the usual facilities including work desk, self controlled airconditioning, free Internet access, one queen bed & a sofa. Sleeps up to 2 with existing bed

  • Views:

    Harbour view

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Our spacious deluxe room is perfect for a relaxed getaway or a demanding business trip. These contemporary rooms include separate lounge area, executive desk with free internet access.

Max. number of persons
3
Area
From 38 m² / 409 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Espresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Overlooking the fabulous Darwin Harbour on the Esplanade, our spacious deluxe room is perfect for a relaxed getaway or a demanding business trip. These contemporary rooms include separate lounge area, executive desk with free internet access.

  • Views:

    Harbour view

Max. number of persons
3
Area
From 38 m² / 409 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Espresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities
See availabilities

Apartment

2 Bedroom Apartment

Photo out of - 2 Bedroom Apartment

Our 2 Bedroom apartment features separate lounge, dining table, kitchenette and small balcony. 1 Queen bed & 2 Single Beds. Up to 4 adults or 2 Adults 3 children with Rollaway Bed.

Max. number of persons
5
Area
From 68 m² / 731 sq ft

Bedding

Single bed(s) x2

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Studio/kitchenette
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Apartment

2 Bedroom Apartment Harbour View

Photo out of - 2 Bedroom Apartment Harbour View

With Bicentennial Park and Darwin Harbour views this 2 Bedroom Apartment features separate lounge, dining table, kitchenette and small balcony. 1 King bed & 2 Single Beds. Up to 4 adults or 2 Adults 3 children with Rollaway Bed.

  • Views:

    Harbour view

Max. number of persons
5
Area
From 68 m² / 731 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Studio/kitchenette
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Darwin CBD

100 The Esplanade
0800 Darwin
Australia

GPS:-12.4627, 130.83792

Telephone
Fax +61 8 7906 2211
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 140 rooms
  • 3 rooms for people with reduced mobility
  • 18 family rooms
  • 140 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English
  • Indonesian
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

2 Meeting rooms

Business Center

  • Business center with support staff

Family

Services for children

  • Video game area
  • Board games available
  • Play area
  • Green area
  • Children''s TV Channels

Well-being

.

  • Outside
  • Nearby

Sports and leisure

Gym

  • On site
  • Near the property
  • Indoor parking
  • Private
  • 45 parking spaces

Bus/Coach parking Area

Additional charge

100 The Esplanade, 0800 Darwin, Australia

GPS:-12.4627, 130.83792

Parking information

  • On site
  • Outdoor parking
  • Private
  • 2 parking spaces

  • Parking pricing: 8.08 € 13 AUD Per day

Onsite, Fees apply

Additional charge

100 The Esplanade, 0800 Darwin, Australia

GPS:-12.4627, 130.83792

Parking information

  • On site
  • Enclosed outdoor parking
  • Private
  • 25 parking spaces

  • Parking pricing: 8.08 € 13 AUD Per day

ESPLANADE RESTAURANT & TERRACE

Photo out of - ESPLANADE RESTAURANT & TERRACE

Discover the tastes of the award winning Esplanade Restaurant & Terrace. A cuisine that combines Australian comfort food & dishes showcasing local ingredients and Indigenous flavours.

Cooking style
International
Chef name
Samantha Bennett
Classifications & labels
2014
Capacity
120
Accessibility
Accessible service
100 The Esplanade, 0800 Darwin, Australia
Telephone +61 8 8963 5000
Menu PDF
Cocktail menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Discover the tastes of the award winning Esplanade Restaurant & Terrace. A cuisine that combines Australian comfort food & dishes showcasing local ingredients and Indigenous flavours.

Atrium Bar & Garden located amongst the greenery of the sun filled air-conditioned atrium. The perfect place to meet & relax.

The Esplanade Restaurant and Terrace provides a beautiful array of breakfast goodies for all to enjoy. The Buffet spread has a combination of hot and cold foods with a variety of breads. Gluten free bread is available upon request.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,233 reviews

Customer review rating 2.0/5

Driscoll D. Business - Confirmed reviews ALL

Dear Mr. D., It was a great pleasure to have you staying at Novotel Darwin CBD. We were pleased to know that you had a great stay, however, we apologies for the frustration caused in obtaining your tax invoice. Upon checking, it appears the email address recorded on the booking was incorrect, which prevented the invoice from reaching you. We sincerely apologise for the inconvenience, particularly after you had contacted us several times, and hope this has now been resolved for you. We look forward to welcoming you back to Novotel Darwin CBD in the near future. Best regards, Novika Ang Assistant Front Office Manager

Customer review rating 5.0/5

Kaye T. Couples - Confirmed reviews ALL

Dear Ms. T., It was a great pleasure to have you staying at Novotel Darwin CBD during your time in Darwin. We are very grateful for your wonderful comments about our facilities and the service provided by our team. We are very happy to know that you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Best regards, Novika Ang Assistant Front Office Manager

Customer review rating 3.5/5

Allie R. Families - Confirmed reviews ALL

Dear Ms. R., It was a great pleasure to have you staying at Novotel Darwin CBD during your time in Darwin. We were very pleased to know that you enjoyed our location, breakfast and pool, and particularly the friendly service provided by our team. At the same time, we are sorry to read about the issues with the shower and bathroom, as well as the concerns regarding the comfort of the bed and the cleanliness issue mentioned. We are very happy that despite these concerns, you enjoyed many aspects of your stay and found our team helpful throughout your visit. We hope to have the opportunity to welcome you and your family back for a more comfortable stay in the future. Best regards, Novika Ang Assistant Front Office Manager

Customer review rating 3.0/5

Noel F. Couples - Confirmed reviews ALL

Dear Mr. F., Thank you for taking the time to share such a detailed reflection on your stay with us. We were very pleased to know that you found your bed comfortable and enjoyed the quality of our breakfast and dinner. It was also wonderful to read your kind recognition of Andreas and our Housekeeping team. At the same time, we are sorry that several aspects of the hotel did not meet your expectations, particularly the condition of the bathroom and pool area, as well as the inconvenience caused by the lift during your stay. Your perspective highlights areas where we must improve. We truly appreciate your balanced feedback and hope to have the opportunity to welcome you back to Novotel Darwin CBD for a more comfortable stay in the future. Warm regards, Novika Ang Assistant Front Office Manager

Customer review rating 2.5/5

Annmaree K. Friends - Confirmed reviews ALL

Dear Ms. K., It was a great pleasure to have you staying at Novotel Darwin CBD during your time in Darwin. We were very pleased to know that you enjoyed our convenient location, breakfast and the service provided by our team. We are sorry, however, to read your comments regarding the lift, spa, condition of the hotel and the television in your room. Your feedback is very important to us and highlights areas where we must improve. We are very happy to know that despite these concerns, you enjoyed our breakfast and the service from our team. We hope to have the opportunity to welcome you back to Novotel Darwin CBD for a more comfortable stay in the near future. Best regards, Novika Ang Assistant Front Office Manager

Dear Mr. D., It was a great pleasure to have you staying at Novotel Darwin CBD. We were pleased to know that you had a great stay, however, we apologies for the frustration caused in obtaining your tax invoice. Upon checking, it appears the email address recorded on the booking was incorrect, which prevented the invoice from reaching you. We sincerely apologise for the inconvenience, particularly after you had contacted us several times, and hope this has now been resolved for you. We look forward to welcoming you back to Novotel Darwin CBD in the near future. Best regards, Novika Ang Assistant Front Office Manager

Customer review rating 5.0/5

Kaye T. Couples - Confirmed reviews ALL

Staff are all very welcoming.

Dear Ms. T., It was a great pleasure to have you staying at Novotel Darwin CBD during your time in Darwin. We are very grateful for your wonderful comments about our facilities and the service provided by our team. We are very happy to know that you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Best regards, Novika Ang Assistant Front Office Manager

Customer review rating 3.5/5

Allie R. Families - Confirmed reviews ALL

Lovely, friendly staff, great breakfast, great pool, great location, but the pillows on the bed were huge and dense so it took some time to get used to them, ended up last 2 nights without a pillow and that was a bit better. Matress was a bit hard, same thing just needed a few days to get used to it. Nothing huge just not my preference. Shower screen didn't stop the water, once all 4 of us had used the shower there was water everywhere and it didn't drain anywhere. We ended up just getting more towels and blocking the water outside the bath/shower. They were drenched once done but that worked. No fan in the bathroom either so very steamy every time.

Dear Ms. R., It was a great pleasure to have you staying at Novotel Darwin CBD during your time in Darwin. We were very pleased to know that you enjoyed our location, breakfast and pool, and particularly the friendly service provided by our team. At the same time, we are sorry to read about the issues with the shower and bathroom, as well as the concerns regarding the comfort of the bed and the cleanliness issue mentioned. We are very happy that despite these concerns, you enjoyed many aspects of your stay and found our team helpful throughout your visit. We hope to have the opportunity to welcome you and your family back for a more comfortable stay in the future. Best regards, Novika Ang Assistant Front Office Manager

Customer review rating 3.0/5

Noel F. Couples - Confirmed reviews ALL

Property generally is tired and in need of a makeover. Our room was OK, bed comfy but the en suite was small and cramped especially the shower with its old school plastic curtain that continually wanted to hug you. The pool area was disappointing as again it is a tired installation looking like it belongs in the 70's with buildings all around and no real atmosphere. One of the two lifts was out of action all week with some long wait times on the only lift operating. We were on the 4th floor and used the fire escape 80% of the time as it was quicker and we saw an opportunity for some exercise, but this was not a solution for the majority of residents. On the positive side, we ate breakfast and dinner a couple of times and the food was of good quality. The staff, especially Andreas behind the bar and the lady who was servicing our floor were of top quality. Both very friendly and courteous and employees I would most definitely want in my organisation.

Dear Mr. F., Thank you for taking the time to share such a detailed reflection on your stay with us. We were very pleased to know that you found your bed comfortable and enjoyed the quality of our breakfast and dinner. It was also wonderful to read your kind recognition of Andreas and our Housekeeping team. At the same time, we are sorry that several aspects of the hotel did not meet your expectations, particularly the condition of the bathroom and pool area, as well as the inconvenience caused by the lift during your stay. Your perspective highlights areas where we must improve. We truly appreciate your balanced feedback and hope to have the opportunity to welcome you back to Novotel Darwin CBD for a more comfortable stay in the future. Warm regards, Novika Ang Assistant Front Office Manager

Customer review rating 2.5/5

Annmaree K. Friends - Confirmed reviews ALL

There was only one lift working and it was very noisy & rattled. The spa water level was below the skimmer box & obviously could not filter - water was green - unusable! Carpet old & needed replacing, needed a repaint. Breakfast was good!

Dear Ms. K., It was a great pleasure to have you staying at Novotel Darwin CBD during your time in Darwin. We were very pleased to know that you enjoyed our convenient location, breakfast and the service provided by our team. We are sorry, however, to read your comments regarding the lift, spa, condition of the hotel and the television in your room. Your feedback is very important to us and highlights areas where we must improve. We are very happy to know that despite these concerns, you enjoyed our breakfast and the service from our team. We hope to have the opportunity to welcome you back to Novotel Darwin CBD for a more comfortable stay in the near future. Best regards, Novika Ang Assistant Front Office Manager

Customer review rating 4.0/5

Aira W. W. Solo - Confirmed reviews ALL

I had a nice experience although the wifi was horrible & I want able to stream anything without lagging. I didn’t get complimentary bottles of water as promised. The side bedroom light didn’t work which was annoying and I was woken up each morning by the slamming of next doors front door. Outside the door is construction work which dampened the beauty of the nature that decorates the building.

Customer review rating 4.5/5

Kevin G. Couples - Confirmed reviews ALL

Check in was seamless as was check out. The restaurant food was very much related to the Territory. Overall a very pleas at and rewarding experience helped by an experienced staff.

Dear Mr. G., It was a great pleasure to have you staying with us at Novotel Darwin CBD. We were very pleased to know that you enjoyed our unique atrium, the seamless arrival and departure experience, and the Territory-inspired offering in our restaurant. Most importantly, your kind comments about our experienced team were wonderful to read, and we are delighted to know they helped make your stay a pleasant and rewarding one. We look forward to welcoming you back in the near future. Warm regards, Novika Ang Assistant Front Office Manager

Customer review rating 5.0/5

Nicole G. Families - Confirmed reviews ALL

The staff in all areas of this resort are second to none.. From arrival, drinks, room cleaning - all go above and beyond and provide top class service with a smile.

Customer review rating 5.0/5

Carol G. Couples - Confirmed reviews ALL

We enjoyed our stay a great deal

Customer review rating 4.0/5

Beverley M. Friends - Confirmed reviews ALL

Our experience was ok, lovely staff and so friendly but old

Dear Ms. M., It was a pleasure to have you staying with us at Novotel Darwin CBD during your time in Darwin. We were very pleased to read your lovely comments about our friendly team, as well as your positive feedback on the breakfast, mattress and bedding. At the same time, we are sorry that the condition and cleanliness of the carpet let down your overall experience. We appreciate you highlighting this to us, particularly your comments regarding the marked and dusty carpet, as this is certainly an area where we can do better. Thank you again for sharing your experience with us. We look forward to welcoming you back to Novotel Darwin CBD in the near future. Warm regards, Novika Ang Assistant Front Office Manager

Customer review rating 5.0/5

Fonseca D. D. Business - Confirmed reviews ALL

Great experiecne always

Dear Mr. D. D., Thank you for taking the time to share your wonderful experience following your recent stay at Novotel Darwin CBD. It brings us great pleasure to know that you have been returning to our hotel since 2009 and that your experiences with us continue to be memorable. We are delighted that you enjoyed the service provided by our team and the dining experience. Thank you once again for your generous feedback and for choosing Novotel Darwin CBD as your home away from home whenever your travels bring you to Darwin. We very much look forward to welcoming you back for another wonderful stay in the near future. Warm regards, Novika Ang Assistant Front Office Manager

Customer review rating 3.0/5

Penelope M. Families - Confirmed reviews ALL

One lift works. Rooms are clean but need new carpet and updating (and soundproofing). So much potential.

Dear Ms. M., It was a great pleasure to have you staying with us at Novotel Darwin CBD. We were pleased to know that you found your room clean and enjoyed the convenience of our pool during your stay. At the same time, we were sorry to read your comments regarding the condition of some of our facilities, the noise and the inconvenience caused by the lift. We are pleased to share that both of our lifts are now back in operation. We look forward to welcoming you back in the near future. Warm regards, Novika Ang Assistant Front Office Manager

Customer review rating 3.5/5

Adam M. M. Business - Confirmed reviews ALL

Easy check in and clean room. But I think all would agree that the motel needs a massive refurbishment done.

Customer review rating 5.0/5

Megan H. Families - Confirmed reviews ALL

Perfect place to stay great atmosphere

Customer review rating 2.0/5

Traeger G. Business - Confirmed reviews ALL

Overpriced for the quality of room

Customer review rating 3.0/5

Joel C. Couples - Confirmed reviews ALL

I was a bit disappointed that we had to pay for parking. Also was surprised when the lady at reception asked if we had insurance on the car, it didn’t put my mind at ease.

Customer review rating 4.0/5

Tallyta A. Solo - Confirmed reviews ALL

Staff was friendly, loved the vibe of the common areas, too. The room was comfortable, great size, but unfortunately the windows were not sound proof (I could hear loud and clear the music from the pub). The shower area was way too small and quiet old (I felt like I was in a Ibis budget and not novotel standards).

Dear Ms. A., It was a pleasure to have you staying with us, and we are delighted to know that you enjoyed the welcoming service from our team, the atmosphere of our common areas and the comfort of your room. We are, however, sorry that the external noise, bathroom condition and cleanliness behind the bed detracted from your experience. Your comments have been shared with the teams as we continue to focus on improving the comfort and presentation of our rooms. We hope to have the pleasure of welcoming you back to Novotel Darwin CBD for an even more enjoyable stay. Warm regards, Novika Ang Assistant Front Office Manager

Customer review rating 4.0/5

Greg F. Couples - Confirmed reviews ALL

Staff were excellent very helpful. Beautiful foyer and very comfortable rooms.

Dear Mr. F., Thank you for staying with us during your time in Darwin. It was a pleasure to know that you enjoyed our convenient location, wonderful views and the comfort of your room. We are especially delighted that our Front Office team made such a positive impression and provided helpful service throughout your stay. We look forward to welcoming you back to Novotel Darwin CBD for another enjoyable stay. Warm regards, Novika Ang Assistant Front Office Manager

Customer review rating 3.0/5

Geoffrey E. G. Business - Confirmed reviews ALL

hotel is looking tiered

Dear Mr. G., Thank you for staying with us during your time in Darwin. We are pleased to know that you enjoyed our convenient location and that our teams made a positive impression. We also appreciate your feedback regarding the hotel condition and the limited lunch and dinner selection. We hope to have the opportunity to welcome you back to Novotel Darwin CBD for a more enjoyable experience in the future. Warm regards, Novika Ang Assistant Front Office Manager

Customer review rating 1.0/5

Philip S. Business - Confirmed reviews ALL

Very poor One lift of 2 working Huge waiting times Bulding works in place Average Brekky This place is on a rapid decline

Dear Mr. S., Thank you for staying with us during your time in Darwin. We sincerely apologies that your overall experience fell below expectations, particularly the inconvenience caused by the lift, as well as your concerns regarding the condition of the hotel, breakfast and Wi-Fi. We regret that your stay did not leave you with a more positive impression and hope to have the opportunity to welcome you back to Novotel Darwin CBD for a much-improved experience in the future. Warm regards, Novika Ang Assistant Front Office Manager

Other web-users rate our hotel

  • 390 reviews 9.4/10 Location
  • 774 reviews 4.9/10 Room
  • 720 reviews 8.4/10 Service
  • 8 reviews 3.5/10 WiFi
  • 334 reviews 2.9/10 Cleanliness
  • 319 reviews 3.7/10 Amenities
  • 307 reviews 5.4/10 Comfort
  • 174 reviews 6.8/10 Breakfast

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