Novotel Darwin CBD Hotel 4 stars

TripAdvisor rating 3.5/5 1,630 reviews
Novotel Darwin CBD
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+ 23 Services
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Room 1

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Children's age

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Hotel extras

  • Located in the City Centre on the Esplanade

  • Opposite the Darwin Harbour and the Bicentennial park

  • Restaurant, outdoor pool and atrium style bar

  • Tropical Lobby with soothing water features

  • Complementary WiFi

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shop
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Jacuzzi
  • Bike rack facilities (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Darwin CBD

100 The Esplanade
0800
darwin
australia

Tel: +61889635000

Fax: (+61)8/79062211

Contact email

Check-in from 14h00

Check out up to 11h00

  • THE ESPLANADE :   GX620 G HOUND PEEL STREET

  • By plane

    DARWIN INTL AIRPORT At 12.6km / 7.83 miles

  • By helicopter

    DARWIN HELI-PORT At 15km / 9.38 miles

  • By car

    STUART HIGHWAY - HIGHWAY 1 At 1km / 0.63 miles

  • By train

    DARWIN TRAIN STATION - GHAN At 0.02km / 0.01 miles

GPS :-12.4627, 130.83792

Our accommodations

Perfect for both business and leisure travel, Novotel Darwin CBD offers a variety of accommodation options, including Standard and Superior rooms, and spacious two bedroom apartments. Stylish and contemporary, guest rooms at this excellent Darwin hotel feature everything needed for a comfortable stay. Guests can enjoy a range of convenient facilities, which include a TV with cable, wired and WIFI Internet access, a work desk, a minibar, air-conditioning and ensuite.

Standard Room

  • Max. number of persons: 3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room Harbour View

  • Max. number of persons: 3
  • Area: From 25
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Junior Suite 1 Queen Bed City View

  • Max. number of persons: 3
  • Area: From 31
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Junior Suite 1 Queen Bed Harbour View

  • Max. number of persons: 3
  • Area: From 31
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

2 Bedroom Apartment City View

  • Max. number of persons: 5
  • Area: From 45
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

2 Bedroom Apartment Harbour View

  • Max. number of persons: 5
  • Area: From 45
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

ZEST RESTAURANT

Type of cuisine: International

Discover the tastes of the award winning Zest Restaurant. A cuisine that combines Australian comfort food & dishes showcasing Indigenous flavours.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

JABIRU BAR

Photo non contractuelle / Strictly non binding

Jabiru Bar located amongst the greenery of the atrium. The perfect place to meet & relax after a long day.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 116

  • Maximum capacity: 110 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Darwin CBD

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

4,446 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,630 reviews

Wet Season

TripAdvisor rating 3.5/5

liddyfamily2019 Couples - 07/01/2020 TripAdvisor review

We checked in late on Friday night and was quite disappointed there was no offer of an upgrade, no complimentary water and no vouchers to use at the bar - not what I expected for an Accor member. The air conditioning in our room didn't work properly which was the last straw. After making a complaint we were given a room upgrade, complimentary water and drink vouchers...…...Our room was not serviced on the first day and when I rang up to enquire if anyone was coming to service it, I was told sorry the cleaning staff have gone for the day but we can bring up clean towels if required. There was definite lack of staff at the hotel due to the wet season. The bar and restaurant were not open over the weekend. The laundry had 1 washing machine out of 3 working and there was only 1 dryer out of 2 working. All round hard to recommend.

Friendly and professional staff, convenient location with large comfortable rooms

Customer review rating 4.0/5

Cheryl Couples - 05/01/2020 Confirmed reviews ALL

We have stayed at the Novotel Darwin CBD many times, and as always, found the staff to be very helpful, friendly and professional - from the front office manager through to the reception, restaurant, and housekeeping. The rooms are large and comfortable, restaurant meals very good (love the barramundi), and there was a good range of fresh fruit and other choices at the buffet breakfast. Very reasonably priced during the wet season.

Dear Cheryl B., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Darwin CBD

Perfect location

TripAdvisor rating 3.5/5

lbaker2020 Solo travel - 01/01/2020 TripAdvisor review

Central to shops and bars. Friendly staff and clean rooms. The pool seems small and in welcoming. Bar not open when I was there. View was unreal. Would recommend if wanting to stay close to city and enjoy a beautiful walk along the harbour.

Customer review rating 4.0/5

Sonya C. Couples - 22/12/2019 Confirmed reviews ALL

Went to Darwin with a couple of friends as we quite often stay here Was very very disappointed the Bar was closed.

Dear Heath C., Thank you for taking the time to tell us about your experience at the Novotel Darwin CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Good accommodation and good location

Customer review rating 4.0/5

Barry G. Solo - 21/12/2019 Confirmed reviews ALL

Felt I was welcome

Dear Barry G., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Darwin CBD

great location

Customer review rating 4.0/5

Tracey Families - 21/12/2019 Confirmed reviews ALL

Clean, central hotel with only short walk to shops and restaurants

Dear David R., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Darwin CBD T. 08…

Disappointing

Customer review rating 4.0/5

Peter H. Business - 19/12/2019 Confirmed reviews ALL

I was disappointed in the lack of service received after advising twice that I had no hot water. Having to stay for 4 nights without hot water was unacceptable. I was finally offered the opportunity to relocate but as it was my last night it was easier to stay in the room and have another cold shower, than to pack my clothes and move.

Dear Peter H., Thank you for taking the time to tell us about your experience at the Novotel Darwin CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have shared your feedback regarding the issues with our Maintenance Manager to address immediately as a matter of urgency. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Delightful hotel, great value. Lovely assistant manager

Customer review rating 4.0/5

Belinda M. Couples - 18/12/2019 Confirmed reviews ALL

Check in was a breeze, room was available early. Great breakfast options to cater for everyone. Lady at check in assistant manager was amazing.

Dear Belinda M., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am glad that our team managed to leave such a positive impression with you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Hotel is no longer regarded as being 4 star standard Novatel

Customer review rating 4.0/5

Rick R. -. P. M. Business - 16/12/2019 Confirmed reviews ALL

Middle of summer in Darwin and all bar and food services on Sunday's removed. Couldn't even get a coffee. Hotel room, bath chipped further, old taps broken and mould on roof in a few places, Staff on duty were friendly but all apologised for how the hotel was being presented. Television in room could only receive 4 stations and all heavily frosted and unclear.

Dear Rick R., Thank you for taking the time to tell us about your experience at the Novotel Darwin CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Hotel looks and feels in need of renovation. Tired and old looking

Customer review rating 4.0/5

Philip R. Business - 16/12/2019 Confirmed reviews ALL

The room had ants which were everywhere. Breakfast was ok but limited choice. The ovwrall look of the hotel was old. Staff were ok and pleasant.

Dear Philip R., Thank you for taking the time to tell us about your experience at the Novotel Darwin CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am glad that our team managed to leave such a positive impression with you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

We were very happy with the room, how the staff supported us and the facilities of the Novotel in Darwin.

Customer review rating 4.0/5

Peter S. Couples - 16/12/2019 Confirmed reviews ALL

Enjoyable and easy.

Dear Peter Sutherland S., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Review

TripAdvisor rating 3.5/5

martinkelly2019 Business - 16/12/2019 TripAdvisor review

Excellent location, the experience offered at the Novotel Darwin CBD is second to none with the way the foyer, bar and dinning area is set up the tranquility is amazing. Would definitely be coming back again.

Great location

Customer review rating 4.0/5

Anonymous Couples - 15/12/2019 Confirmed reviews ALL

Great location Was upgrade to a lovely harbour view room

Dear Gan Emil T., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Pretty good

Customer review rating 4.0/5

Shane Business - 15/12/2019 Confirmed reviews ALL

Room was clean and tidy, bed was great, the access to the local gym was wonderful, no hot water in my room though.

Dear Shane K., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. I have shared your feedback regarding the issues with our Maintenance Manager to address immediately as a matter of urgency. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Good

Customer review rating 4.0/5

Carmen Families - 15/12/2019 Confirmed reviews ALL

It was enjoyable Carpet needed steam cleaning ( my only issue)

Dear Claudel F., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. I have shared your feedback regarding the issues with our Housekeeping Manager to address immediately as a matter of urgency. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…
Customer review rating 4.0/5

Anonymous Business - 15/12/2019 Confirmed reviews ALL

This stay was awful, I had ants in the room, had to change the room, no apologies or anything. Moved the room to unclean one, had to leave a note to HK to clean the spider net on the walls, AC was not cooling, just blowing air, left a note to HK to send someone to have a look, also mentioned it to reception, no one even bothered to come and have a look, no follow up from the manager whatsoever. I am a return customer and I appreciate the reception friendliness and hard work, but not sure how my next stay will be like.

Dear Gabriela G., Thank you for taking the time to tell us about your experience at the Novotel Darwin CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have shared your feedback regarding the issues with our Maintenance Manager to address immediately as a matter of urgency. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

The service was friendly and prompt. The staff were very polite and helpful

Customer review rating 4.0/5

D R. Business - 11/12/2019 Confirmed reviews ALL

Great! The food was good, the staff were friendly and very accommodating, the service was prompt. Overall, it is as most enjoyable.

Dear Donella R., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. I am glad that our team managed to leave such a positive impression with you. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Not very impressed with the room or service.

Customer review rating 4.0/5

Sadie Families - 10/12/2019 Confirmed reviews ALL

Was a long wait at check in with only one staff member. Room very dated, needs serious upgrade. Not very clean, bedroom door dIdnt even shut. Tv wasn’t working properly, no in house movies either. Was told it was under maintenance. This was the delux ocean view room. Refused to stay there and checked straight out. Did get full refund hence a score of 2 instead of 1.

Dear Sadie A., Thank you for taking the time to tell us about your experience at the Novotel Darwin CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Not happy

Customer review rating 4.0/5

Stephen B. Families - 10/12/2019 Confirmed reviews ALL

Was very un happy with the way i was made too feel unwelcome and disrespected by some off the staff so decided too check out early and stay with a another hotel in darwin.

Dear Stephen/Gemma B./Quinos, Thank you for taking the time to tell us about your experience at the Novotel Darwin CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Met my needs

Customer review rating 4.0/5

John B. Business - 10/12/2019 Confirmed reviews ALL

Only stayed overnight this time. Meal was great, room was great. Some TV channels didn't seem to work very well. Staff were brilliant.

Dear John B., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. I have shared your feedback regarding the issues with our Maintenance Manager to address immediately as a matter of urgency. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…
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