Novotel Darwin CBD 4 stars

Customer review rating (ALL Rating) 4.0/5 1,147 reviews

Novotel Darwin CBD - Image 1
Novotel Darwin CBD - Image 2
Novotel Darwin CBD - Image 3
Novotel Darwin CBD - Image 4

Description

Hotel extras

  • Located in the City Centre on the Esplanade

  • Opposite the Darwin Harbour and the Bicentennial park

  • Restaurant, outdoor pool and atrium style bar

  • Tropical Lobby with soothing water features

  • Complementary WiFi

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Darwin CBD

100 The Esplanade
0800 Darwin
Australia

GPS:-12.4627, 130.83792

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ESPLANADE RESTAURANT & TERRACE

Discover the tastes of the award winning Esplanade Restaurant & Terrace. A cuisine that combines Australian comfort food & dishes showcasing local ingredients and Indigenous flavours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,147 reviews

Customer review rating 5.0/5

Kym R. Solo - Confirmed reviews ALL

Dear Ms R., Thank you for taking the time to share your wonderful feedback following your recent stay at Novotel Darwin CBD. We are delighted to hear that everything apart from the bathroom presentation was fabulous and that you enjoyed a positive experience across our cleanliness, breakfast, team, departure, Wi-Fi and sustainability initiatives. We have noted your comment regarding the bathroom requiring an upgrade, and your feedback has been shared with our Management and Maintenance teams for review. Thank you also for your suggestion regarding adding a chicken meal to the menu. This has been passed on to our Food and Beverage team for consideration. Thank you again for your perfect overall rating and for your loyalty as an ALL Silver member. We truly appreciate your support and look forward to welcoming you back on your next visit to Darwin. Kind regards, Rio

Customer review rating 5.0/5

White C. Business - Confirmed reviews ALL

Dear White C., It was a great pleasure to have you staying at Novotel Darwin CBD. We were very appreciative for all your wonderful comments about our facilities and the service provided by our team. We are very happy to know that you had a great stay. We look forward to welcoming you in the near future. Best regards, Novika Ang Assistant Manager

Customer review rating 4.0/5

Samantha M. Families - Confirmed reviews ALL

Dear Samantha M., It was a great pleasure to have you staying at Novotel Darwin CBD. We were very appreciative for all your wonderful comments about our facilities and the service provided by our team. We are very happy to know that you had an enjoyable stay. We look forward to welcoming you in the near future. Best regards, Novika Ang Assistant Manager

Customer review rating 4.0/5

Hazel L. Couples - Confirmed reviews ALL

Dear Hazel L., It was a great pleasure to have you staying at Novotel Darwin CBD. We were very appreciative for all your wonderful comments about our location, food and the service provided by our team. We are very happy to know that you had an enjoyable stay. We look forward to welcoming you in the near future. Best regards, Novika Ang Assistant Manager

Customer review rating 2.5/5

Hugh O. Families - Confirmed reviews ALL

Dear Mr. O., Thank you for taking the time to share your feedback, and for your loyalty as an ALL Gold member. I am sorry to hear that your stay did not meet expectations, particularly regarding the room condition, missing mug, service follow-up, welcome drinks, and check-out experience. Your comments regarding the second mug are concerning, as this should have been resolved promptly after your request. I also acknowledge your feedback regarding the welcome drinks and the way the matter was handled at departure. Your feedback has been shared with our Front Office and Housekeeping teams for review and follow-up. Thank you again for bringing these matters to our attention. We regret that the service provided during your stay fell short of expectations. Kind regards, Rio

Other web-users rate our hotel

  • 375 reviews 9.5/10 Location
  • 707 reviews 4.9/10 Room
  • 692 reviews 8.6/10 Service
  • 5 reviews 0/10 WiFi
  • 295 reviews 5.3/10 Comfort
  • 290 reviews 3.1/10 Cleanliness
  • 237 reviews 5.2/10 Amenities
  • 140 reviews 5.8/10 Breakfast

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Darwin Hotels