Novotel Darwin CBD Hotel 4 stars

Customer review rating 4.0/5 4,534 reviews
Novotel Darwin CBD
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+ 23 Services
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Hotel extras

  • Located in the City Centre on the Esplanade

  • Opposite the Darwin Harbour and the Bicentennial park

  • Restaurant, outdoor pool and atrium style bar

  • Tropical Lobby with soothing water features

  • Complementary WiFi

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Gift shop/newspaper shop
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Jacuzzi
  • Bike rack facilities (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Darwin CBD

100 The Esplanade
0800
darwin
australia

Tel: +61889635000

Fax: (+61)8/79062211

Contact email

Check-in from 14h00

Check out up to 11h00

  • THE ESPLANADE :  GX620 G HOUND PEEL STREET

  • By plane

    DARWIN INTL AIRPORT At 12.6km / 7.83 miles

  • By helicopter

    DARWIN HELI-PORT At 15km / 9.38 miles

  • By car

    STUART HIGHWAY - HIGHWAY 1 At 1km / 0.63 miles

  • By train

    DARWIN TRAIN STATION - GHAN At 0.02km / 0.01 miles

GPS :-12.4627, 130.83792

Our accommodations

Perfect for both business and leisure travel, Novotel Darwin CBD offers a variety of accommodation options, including Standard and Superior rooms, and spacious two bedroom apartments. Stylish and contemporary, guest rooms at this excellent Darwin hotel feature everything needed for a comfortable stay. Guests can enjoy a range of convenient facilities, which include a TV with cable, wired and WIFI Internet access, a work desk, a minibar, air-conditioning and ensuite.

Standard Room

  • Max. number of persons: 3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room Harbour View

  • Max. number of persons: 3
  • Area: From 25
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Junior Suite 1 Queen Bed City View

  • Max. number of persons: 3
  • Area: From 31
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Junior Suite 1 Queen Bed Harbour View

  • Max. number of persons: 3
  • Area: From 31
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

2 Bedroom Apartment City View

  • Max. number of persons: 5
  • Area: From 45
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

2 Bedroom Apartment Harbour View

  • Max. number of persons: 5
  • Area: From 45
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

ZEST RESTAURANT

Type of cuisine: International

Discover the tastes of the award winning Zest Restaurant. A cuisine that combines Australian comfort food & dishes showcasing Indigenous flavours.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

JABIRU BAR

Photo non contractuelle / Strictly non binding

Jabiru Bar located amongst the greenery of the atrium. The perfect place to meet & relax after a long day.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 116

  • Maximum capacity: 110 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Darwin CBD

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

4,534 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,638 reviews

Friendly staff

Customer review rating 4.0/5

Ben Solo - 22/03/2020 Confirmed reviews ALL

I stayed just one night. Staff arranged parking and late check out for me. Very helpful and friendly. Bath towels too small.

Sadly in need of a renovation

Customer review rating 4.0/5

Fried Families - 22/03/2020 Confirmed reviews ALL

Carpet had stains on it, there was a mildew smell throuout the rooms. Peeling paint in the bathroom, stayed 8 nights and the sheets weren't replaced once! Bathroom not very well cleaned each day and floors not even swept. Very disappointing considering it is called a novatel hotel.

Great location. Beautiful sunset position

Customer review rating 4.0/5

Anonymous Couples - 21/03/2020 Confirmed reviews ALL

We only stayed two nights but will stay longer next time.

Dear Larry S., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. I am glad that you enjoyed our central location. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

well located

Customer review rating 4.0/5

Sally U. Solo - 19/03/2020 Confirmed reviews ALL

Your staff were friendly and helpful and while hot water for the bath or basin was excellent I had trouble with the shower and never got hot water in the shower

Dear Sally, We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. I am glad that you enjoyed our central location and that our team managed to leave such a positive impression with you. I have shared your feedback regarding the issues with our Maintenance Manager to address immediately as a matter of urgency. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Great Darwin stay with view

Customer review rating 4.0/5

Geoffrey A. Couples - 18/03/2020 Confirmed reviews ALL

Reception was a bit slow, as no one was at the counter. After arriving, check-in was then done quickly & arriving at our room was great as it was a 35 deg. humid day & the room was nice & cool with the a/c. on. My only concern was a pre-authorised credit card amount for $50 for room orders/damage. On our stay we used a bottle of water ( $4.50 ), & at book-out I wanted to pay that in cash & get the $50 pre-authorised amount as a credit with the copy given to me, but this new staff member ( not at the book-in ) said no, we will do it by email & may take a few working days to go through. So far I have not heard/seen anything & don't get a Cr. Card statement for a month. I hope you may be able to check on this for me.

Dear Geoff, We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. We glad that you enjoyed your stay with us, my apologies that at the time you walk to our hotel no one was at the reception. Being on wet seasons in Darwin is challenging situation but as Novotel we seek to provide top guest service. $50 pre-authorised is company policy that we must follow, the amount of pre authorised should be back to your account within 42 hours in some case take less that time frame. Should you required any assistance with tracking your pre-authorisation don't hesitate to contact me. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

great location, pleasant friendly staff, lovely atmosphere

Customer review rating 4.0/5

Madelene M. Couples - 18/03/2020 Confirmed reviews ALL

Extremely enjoyable

Dear Madelene, We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. I am glad that you enjoyed our central location and that our team managed to leave such a positive impression with you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Good stay, but Novotel you can do better.

Customer review rating 4.0/5

Greg R. Business - 17/03/2020 Confirmed reviews ALL

I like the peacefulness and quietness of the Novotel, not all that happy with having to pay for insecure parking at ten bucks a day. If it was secure and monitored then maybe a charge would be justified. At the minute, anyone can park at the rear of the hotel without any obvious impediment. If that is full, you park next door, a $100 deposit is collected for the security fob to operate the boom gate. Again, this is not a secure car park. The locals wander the streets day and night, not a safe place to leave your car in a insecure building. I am very happy that the Novetel is now offering a streaming service for TV viewing. The Hotel is badly in need of a major renovation to give it a competitive edge in the marketplace. It is looking tired and worn out. Which one feels in the Wet season.

Dear Greg, Thank you for taking the time to tell us about your experience at the Novotel Darwin CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have shared your feedback regarding the issues with our Maintenance Manager to address immediately as a matter of urgency.. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

very old hotel . Facilities bad

Customer review rating 4.0/5

Anonymous Solo - 16/03/2020 Confirmed reviews ALL

old hotel , all facilities are super old. Passenger lift was over 20 years. carpet was old , dirty Hotel receptionist Day time : the manager -I forget his name : he is Indian I think . The services is bad . no knowledge for introducing Darwin , even tour information . very lazy , even asking late check out , very unwilling to do and saying the hotel is full etc. In fact, the hotel is empty . Completely not full . Unlucky, I asked another Manager : She is very knowledgeable, recommend me to go to the where for dinner etc . specially, the hotel sat and sun rest have been closed . She also allows me to do late check out . Excellent services. Breakfast is not tasty but acceptable . NOT amazing : Only 5 out of 10 Hotel : 6 out of 10 . Room is ok , but shower area is very old . need do more renovation Location is excellent

Great Stay - absolutely nothing to complain about

Customer review rating 4.0/5

Dale T. Business - 16/03/2020 Confirmed reviews ALL

As above - Great stay with nothing to complain about at all. Great Staff, Great Location & nothing was a drama

Dear Dale, We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. I am glad that you enjoyed our central location and that our team managed to leave such a positive impression with you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…
Customer review rating 4.0/5

Ken Business - 16/03/2020 Confirmed reviews ALL

As usual the staff, rooms and general service was very good and is the reason I keep coming back. I would have rated my experience higher however, I noticed that there are some cutbacks which detract a little. 1. Both bar and restaurant menus have been reduced; 2. The amenities in the room have been reduced as well. Fridge only contained one bottle of water. 3. No room service.

Dear Kenneth, We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. I am glad that our team managed to leave such a positive impression with you. Your comments regarding hotels services duly noted and we still on discussions to improve our services and still on the process of organising a soft refurbishment with all our guest rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Well located

Customer review rating 4.0/5

Jason Business - 16/03/2020 Confirmed reviews ALL

Stayed several times now, conveniently located. Good hotel.

Dear Jason D., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. I am glad that you enjoyed our central location. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Bathroom are very low standard

Customer review rating 4.0/5

Ben H. Business - 16/03/2020 Confirmed reviews ALL

Front desk service was great, no issues with any services other than the in room bathroom. They are very outdated and excess mound was evident, both old and new.

Dear Benjamin, Thank you for taking the time to tell us about your experience at the Novotel Darwin CBD. Your comments about outdated bathroom are duly noted. We recently completed a full refurbishment of the Lobby area and installed new TVs in guest rooms and still on the process of organising a soft refurbishment with all our guest rooms. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Renovations Required

Customer review rating 4.0/5

Mathew Business - 16/03/2020 Confirmed reviews ALL

Staff were friendly but it is high time this hotel was either completely renovated or bull dozed and rebuilt.

Dear Matthew A., Thank you for taking the time to tell us about your experience at the Novotel Darwin CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your comments about the age of the building are duly noted. We recently completed a full refurbishment of the Lobby area and installed new TVs in guest rooms and still on the process of organising a soft refurbishment with all our guest rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Well located.

Customer review rating 4.0/5

Sylvia A. A. Families - 16/03/2020 Confirmed reviews ALL

The bathroom needs a renovation, but view was beautiful.

Dear Sylvia A., We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. Your comments about the bathroom are duly noted. We recently completed a full refurbishment of the Lobby area and installed new TVs in guest rooms and still on the process of organising a soft refurbishment with all our guest rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Great location, friendly staff

Customer review rating 4.0/5

Brendon Business - 16/03/2020 Confirmed reviews ALL

It was very pleasant apart from NO room service which was highly inconvenient!!!

Dear Brendon, Thank you for taking the time to tell us about your experience at the Novotel Darwin CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am glad that you enjoyed our central location and that our team managed to leave such a positive impression with you. Your concern regarding no room service is highly noted. Being on wet season is always a challenging situation for us, we always strive to provide top service for our guest. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

excellent location on waterfront and near shops and eateries.

Customer review rating 4.0/5

Harry Business - 16/03/2020 Confirmed reviews ALL

very friendly staff and quit hotel in wet season, good breakfast and donner - but restaurant closed weekends in west season. I like the hotels casual and laid back style. Lovely rooms, mine with a sea view. Overall very good, but I have to say the lay out is looking a bit dated - I have been staying there on and off since 2000.

Dear Harry, We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. I am glad that you enjoyed our restaurant and that our team managed to leave such a positive impression with you. Your comments about the age of the building are duly noted. We recently completed a full refurbishment of the Lobby area and installed new TVs in guest rooms and still on the process of organising a soft refurbishment with all our guest rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Room for improvement

Customer review rating 4.0/5

Anastasia Families - 07/03/2020 Confirmed reviews ALL

I know Darwin hotels limit their service during the wet season, but the limits can go too far. The first room we were put in smelled of wet, moldy carpet. I should have requested a shift, but didn't want to make a fuss. But after the A/C shut off at 6 am and couldn't be revived I contacted the front desk. The staff were great and did all they could to help. We were moved to another room which was great, but why put people in the moldy room with the dodgy A/C in the first place. Also, due to limits on the bar opening times we couldn't use our welcome drink voucher - even though I tried on a Saturday night.

Great location

Customer review rating 4.0/5

Bill Business - 04/03/2020 Confirmed reviews ALL

Large, comfortable room. Great views across the water with easy walking just a few blocks to the city. However no on- site parking.

Dear William, We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. I am glad that you enjoyed our central location and that our team managed to leave such a positive impression with you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

good breif stay

Customer review rating 4.0/5

Denise N. Friends - 27/02/2020 Confirmed reviews ALL

Very pleasant stay staff very helpful and friendly

Dear Denise, We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am glad that our team managed to leave such a positive impression with you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…

Great location. The staff were great and the food was great

Customer review rating 4.0/5

George C. Couples - 26/02/2020 Confirmed reviews ALL

Great

Dear George, We very much appreciate your comments regarding your stay at the Novotel Darwin CBD. I am glad that you enjoyed our central location as well as the restaurant and that our team managed to leave such a positive impression with you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roshit Manmohan Front Office Manager Novotel Darwin CBD T. 08… E. fo…
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