Mantra on the Esplanade Darwin 3 stars

Customer review rating (ALL Rating) 3.6/5 724 reviews

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88 The Esplanade, 800 DARWIN, Australia

Description

Hotel extras

  • Mix of hotel and apartment style rooms

  • Outdoor pool, close to the city

  • In-room wireless internet access

  • All major attractions pick up from hotel

  • Close to the Darwin Convention Centre

Our accommodation(s)

Hotel location

Mantra on the Esplanade Darwin

88 The Esplanade
800 DARWIN
Australia

GPS:-12.463172, 130.838528

Telephone
Fax +61 8 8943 4388

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Make the most of the warm Darwin weather during your stay and soak up the tropical heat poolside at our refreshing outdoor pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  724 reviews

Customer review rating 4.5/5

Ross C. Families - Confirmed reviews ALL

3 bedroom apartment that is nice and quiet is perfectly set up and located for a family.

Dear Ross, Thank you for your wonderful feedback. We’re delighted to hear that your family enjoyed the spacious and quiet three-bedroom apartment, and that the setup and location suited your needs so well. It’s also great to know that our team, cleanliness, and overall experience met your expectations. We truly appreciate your recommendation and look forward to welcoming you and your family back again in the future. Warm regards, Gautam Jayakumar Front Office Manager

Customer review rating 4.5/5

Alastair M. Solo - Confirmed reviews ALL

All good, room has all that is needed for a longer stay (kitchen utensils, washing machine etc, bed very comfortable. Also a fantastic view from the balcony.

Dear Alastair, Thank you for your wonderful feedback and for choosing to stay with us. We’re delighted to hear that you found your room comfortable and well-equipped for a longer stay, and that you were able to enjoy the balcony views. It’s also great to know our team made a positive impression during your visit. Your kind comments are truly appreciated and will be shared with the team. We look forward to welcoming you back again soon. Warm regards, Gautam Jayakumar Front Office Manager

Customer review rating 3.5/5

Rob M. Business - Confirmed reviews ALL

The hotel was nice and comfortable. Great location. Good to have lockup parking. The only downside is having to go out for dinner which means less time working when you are away on a business trip.

Dear Rob, Thank you for sharing your feedback and for your continued loyalty as a Diamond member—we truly value your support. I’m pleased to hear you found the hotel comfortable, well located, and appreciated the secure parking. At the same time, I completely understand your frustration regarding the lack of convenient dining options, especially when travelling for business where time is limited. We also regret that the breakfast offering did not meet your expectations. Your feedback is important to us, and we are currently reviewing ways to enhance our food and beverage options to better support our guests’ needs. Thank you again for your comments, and we hope to have the opportunity to provide you with an improved experience on your next stay. Kind regards, Gautam Jayakumar Front Office Manager

Customer review rating 4.0/5

Sari M. Couples - Confirmed reviews ALL

We found the rooms spacious and welcoming. The bathroom is outdated and due for a renovation. The grout in the shower was old and worn out. The shower head isn't a proper shower head, it's a hand held piece. Good water pressure though. The elevators were very handy and clean. Bed was hard, could do with more underlay or the egg carton foam things; they work great. People were very friendly and engaging. The hand written welcome card was a lovely touch.

Dear Sari, Thank you for taking the time to share your detailed feedback and for choosing to stay with us. We’re delighted to hear that you found the rooms spacious and welcoming, and that our team made a positive impression—your kind words about their friendliness and the handwritten welcome card are truly appreciated. At the same time, I sincerely apologise for the aspects of your stay that fell short. Your comments regarding the bathroom condition, particularly the grout and shower setup, are noted and have been shared with our maintenance team as we continue to work on improvements. We also appreciate your feedback on the bed comfort, and we will certainly review options to enhance this for a better night’s sleep. Thank you as well for highlighting the confusion around the pre-payment communication. We understand how this could be unclear and will review our messaging to ensure it is more straightforward for our guests. It’s great to know you enjoyed the cleanliness, smooth check-in and check-out experience, and our facilities such as the elevators. We truly value your loyalty as a Gold member and hope to have the opportunity to welcome you back for an even more comfortable and seamless stay in the future. Warm regards, Gautam Jayakumar Front Office Manager

Customer review rating 3.5/5

K. K. Business - Confirmed reviews ALL

I've stayed at this location a number of times and it's just passable. I was checking in after hours and could not get the attention of anyone either through the intercom at the front door, nor by calling the reception phone number I found by a google search. Eventually I just pushed on every door and one was unlocked, so I went it and found a young lady sitting at the reception, obviously ignoring my calls. Checked in. parked my car. That basement carpark stinks like dead animals, not pleasant. Went to my room. There is hardly any lighting, so dark. Beds were good, shower was okay. Iron was good. Checking out was easy. The location is great because it's close to lovely walkways, restaurants and the CDB in general. My final frustration is that despite the number of times I've stayed (and other Mantra's and Mecure's) here and despite the amount of bookings the company I work for makes at Accor hotels across ANZ every year, you insist on taking a security deposit...

Dear K. Kay, Thank you for taking the time to share your feedback and for your continued loyalty to our hotel and the wider Accor network. I’m truly sorry to hear that this stay did not meet your expectations. Your arrival experience is particularly concerning, and I sincerely apologise for the difficulty you faced trying to access the property and reach our team after hours. This is certainly not the standard we aim to deliver, and your comments have been shared with the team to ensure our after-hours procedures and responsiveness are improved immediately. I also regret the condition of the basement car park and the lighting in your room. Your feedback has been noted and will be addressed with our maintenance and housekeeping teams to ensure a more comfortable and welcoming environment for our guests. At the same time, I appreciate your positive comments regarding the bed comfort, WiFi, ease of check-out, and our convenient location. In regard to the security deposit, while this is a standard policy across our properties, I understand your frustration given your frequent stays and loyalty. Your feedback is valued and will be taken into consideration. Thank you again for your honest feedback. We do hope to have the opportunity to restore your confidence in us on your next visit. Kind regards, Gautam Jayakumar Front Office Manager

Other web-users rate our hotel

  • 310 reviews 8.8/10 Location
  • 570 reviews 5.8/10 Room
  • 315 reviews 5.9/10 Service
  • 26 reviews 2.9/10 WiFi
  • 238 reviews 2.7/10 Cleanliness
  • 231 reviews 5.8/10 Comfort
  • 143 reviews 3.9/10 Amenities
  • 129 reviews 2.7/10 Vibe

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