Mantra on the Esplanade Darwin 4.5 stars

Customer review rating 4.1/5 1,559 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

+ 12 Services

Hotel extras

  • Esplanade location, harbour views

  • Mix of hotel and apartment style rooms

  • Outdoor pool, close to the city

  • All major attractions pick up from hotel

  • Close to the Darwin Convention Centre

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • DARWIN INTERNATIONAL AIRPORTPaying
  • Dry cleaning / IroningPaying
  • Beauty salonPaying
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • MassagePaying
  • Babysitting on requestPaying
Business services
  • Copy/print service availablePaying
Information message

Hotel location

Mantra on the Esplanade Darwin

88 The Esplanade
800 darwin
australia

Tel: +611300092872

Fax: (+61)8/89434388

Check-in from 14h00

Check out up to 10h00

  • By plane

    DARWIN INTERNATIONAL AIRPORT At 12km / 7.46 miles - Shuttle paying

GPS :-12.463172, 130.838528

Our accommodation(s)

Mantra on the Esplanade offers a variety of rooms and apartments to suit whatever type of Darwin accommodation you're looking for. Located in the heart of Darwin city, we have Hotel Rooms, and 1, 2 and 3 Bedroom Apartments as well as the Penthouse Suite. All accommodation features fresh, modern décor accented with bright furnishings that reflect the tropical style and flair of Darwin. Experience all of the Mantra touches without a daily housekeeping service.

Hotel Room City View

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: City View *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Hotel Room Harbour View

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: Harbour view *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our guest reviews for
Mantra on the Esplanade Darwin

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,559 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,303 reviews

Everything was perfect

Customer review rating 5.0/5

Tania L. Friends - 24/02/2021 Confirmed reviews ALL

Love stay at this hotel the rooms are amazing and the service is always great

Dear Tania Thank you for your 5 Star Review and your return business. We are glad that you enjoyed your stay with us and we look forward to welcoming you again soon. Sincerely, Terence

Disappointed at drop in service

Customer review rating 3.5/5

Dan Solo - 23/02/2021 Confirmed reviews ALL

I have been a big fan of Mantra and particularly of the Manta Esplanade. Disappointed this time around to find out that, apparently, my stay did not cover making up my room (not even once) over a 4 day stay. This comes across as sneaky, much like Jetstar subtly surprising you that you have no luggage allowance on your return flight home and have to pay a surprise fee. Took a lot of coaxing to just get some fresh towels, and when they came up to get them, they couldn't be bothered just emptying the bin and taking the recycled cans I set aside neatly... Lovely hotel and staff but process is slipping I think... Used to rate these guys as a 10.

Dear dan Thank you for your review and your return business, We apologise for the inconvenience that you experienced with the housekeeping service. Most of our accommodation packages do not include a daily service since around mid 2019. However, we do provide extra amenities and empty the bins upon request - we are sorry that this was not done and I have shared your comment with the concerned manager so that she can address this with her team. We hope to have the opportunity to welcoming you again in due course. Sincerely, Terence

Good spot

Customer review rating 4.0/5

Eazza Friends - 21/02/2021 Confirmed reviews ALL

It was a nice stay

Dear Warren Thank you for your review. We are glad that you enjoyed your stay with us. We appreciate your business and look forward to your return. Sincerely, Terence

GOOD LOCATION. NEED TO WORK ON THE WELCOME

Customer review rating 3.0/5

Mark Business - 21/02/2021 Confirmed reviews ALL

CHECK-IN EXPERIENCE WAS VERY POOR. NO-ONE AT RECEPTION, CALLED OUT SEVERAL TIMES TO GET SOMEONE TO COME. EVENTUAL RECEPTIONIST WAS NOT WELCOMING AT ALL, NO SMILE, NO FRIENDLY CONVERSATION, BRUSQUE ATTITUDE. REST OF STAY WAS GOOD.

Dear Mark, Thank you for your review. We deeply apologise for the poor experience that you had upon check-in. We understand that Walter, our Area Front Office Manager, contacted you in regards to that and addressed the matter with the concerned team member. We are glad that you enjoyed the rest of your stay and we look forward to welcoming you again in due course. Sincerely, Terence

It is unfortunately my worst stay at this hotel that I have been coming to for many years

Customer review rating 1.5/5

Anonymous Business - 20/02/2021 Confirmed reviews ALL

No breakfast No mini bar No water No service as the room not attended too at all Restaurant completely cleared I would not have a problem with this if this all noted on the booking / website Staff friendly that was a positive Nice new shower , my other friend had an extremely run down bathroom I certainly understand COVID restrictions but I know the Pandanas I was told had most facilities open !

Dear Chris, Thank you for your review and your time on the phone this morning. We really appreciate the additional feedback. We once again apologise for the inconvenience that you experienced and as mentioned over the phone, please let me know the next time you are planning to stay with us. We look forward to welcoming you back in due course. Sincerely, Terence

Good location, easy access for food and attractions

Customer review rating 4.0/5

Bernie Couples - 19/02/2021 Confirmed reviews ALL

Good place to use as a base for seeing the sights of Darwin, at a reasonable price.

Dear Bernie Thank you for your review. We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Sincerely, Terence

Nice room with a view.

Customer review rating 4.5/5

Jake Solo - 19/02/2021 Confirmed reviews ALL

Room was nice and spacious with a great view. The bed was a little too firm for my liking but overall good.

Dear Jake Thank you for your review. We are glad that you enjoyed your stay with us and are sorry that you found the bed too firm. We appreciate your business and look forward to your return. Sincerely, Terence

Excellent location, great views

Customer review rating 4.0/5

Christine S. Couples - 17/02/2021 Confirmed reviews ALL

It's in a good location with unbelievable views

Dear Christine Thank you for your review. We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Sincerely, Terence

Great motel in an awesome location

Customer review rating 4.5/5

Kylie Friends - 16/02/2021 Confirmed reviews ALL

I’m a Territory local and stay at this motel most times I’m visiting Darwin. It’s centrally located in the CBD and the harbour view rooms have a decent sized balcony so you can kick back and check out the sea views. Good sized rooms.

Dear Kylie Thank you for your review and repeat business. We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Sincerely, Terence

Easy stay

Customer review rating 3.5/5

Donna Business - 15/02/2021 Confirmed reviews ALL

Great location, friendly and helpful staff, great room.

Dear Donna Thank you for yourreview. We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Sincerely, Terence

Nice rooms

Customer review rating 3.0/5

Ikal78 Families - 15/02/2021 Confirmed reviews ALL

Rooms were great we stayed in a 1 bedroom apartment disappointed they there was jo room service to get food a bit hard if you have kids . Please open restaurant up

Dear Irene, Thank you for your review and for your return business. We are glad that you liked our rooms. In regards to the restaurand and room service, we are sorry that these facilities are not available anymore. However, please note that we are currently looking for a new operator to take over the restaurant. We look forward to welcoming you back soon. Sincerely, Terence

Darwin

Customer review rating 3.5/5

Chris Business - 12/02/2021 Confirmed reviews ALL

Ok

Dear Chris Thank you for your review and repeat business. We look forward to your return. Sincerely, Terence

Great Staff

Customer review rating 5.0/5

Bridget Solo - 11/02/2021 Confirmed reviews ALL

My first night was quite noisy due to pubs and outsiders fighting till 2am, because I was having an operation then recovering for a week there, I spoke to the manager and he went above and beyond for me to move me in to a quieter room, he also asked how I was feeling in the days after my operation. Very compassionate man with great customer service.

Dear Bridget Thank you for your 5 Star Review! We are glad that you enjoyed your stay, our service and our convenient location. We hope that you have well recovered from your operation. We appreciate your business and look forward to your return. Sincerely, Terence

Not Happy

Customer review rating 1.5/5

Anonymous Business - 11/02/2021 Confirmed reviews ALL

Below Par

Dear Patricia Thank you for your review and for taking my call earlier. We are sorry that you did not enjoy your stay with us this time around and deeply apologise for the inconvenience that you experienced. We would be grateful if you could please provide some more details about your stay to help us improve our service. Sincerely, Terence

Mixed bag

Customer review rating 3.5/5

Lynn J. Couples - 09/02/2021 Confirmed reviews ALL

Fabulous location & well appointed apartment. I was a little disappointed as an Accor member who had requested an early check-in (if possible) and best view to finally get into room at 1.55pm. Also, the room (713) which we had been allocated when we did the paperwork and dropped our bags earlier had been changed and we were now on the 4th floor. We overheard a guest being checked into room 713 whilst we waited in the lobby for our room to be ready. I realise an early check in is a privilege, but we saw several people check in ahead of us and then to be bumped to a lower room too made us feel somewhat like 'the poor cousins'. Upon entry to our room we noticed a musty smell which we put down to wet season, however later in the day we noticed a face wash had been placed on the upper frame of the sliding door to the balcony, then saw a gaping hole above it in the wall, so it had obviously been put there to soak up any water getting in, but it was black with mould and very smelly. We put it out on the balcony overnight and gave it to the housekeeping staff as we heard them passing the next day. Later that day our room key wouldn't work, so hubby went down to reception for them to reset it and being asked how everything was, he mentioned the smelly face wash in the passing, but that it was gone now. A short while later a lovey chap came to check on the problem and we explained to him where it had been and the smell etc, but that it was gone now. All good. Next morning we're wakened around 8am by the phone - housekeeping checking if the problem had been rectified?! Didn't really appreciate the timing or the lack of internal communication.

Dear Lynn Once again, thank you for your review and your time on the phone. We deeply apologise for the inconveniences that you experienced and your review has been shared with all the concerned managers. Please let me know when you are coming to stay in Darwin again and I will organise your stay. Sincerely, Terence

Very good location

Customer review rating 5.0/5

Chris C. Couples - 08/02/2021 Confirmed reviews ALL

Everything was right and it was a wonderful place to stay

Dear Chris Thank you for your 5 Star Review! We are glad that you enjoyed your stay and the service from our team. We appreciate your business and look forward to your return. Sincerely, Terence

Well located and good stay.

Customer review rating 4.5/5

Cynthia Couples - 07/02/2021 Confirmed reviews ALL

It was good except there was no free internet.

Dear Cynthia Thank you for your great review. We are glad that you enjoyed your stay and our convenient location. We deeply apologise if the free-wifi that we provide was not explained properly to you by the Reception team. I have shared your comment with the concerned Manager who will ensure that this is better communicated by our team. We appreciate your business and look forward to your return. Sincerely, Terence

Great location, helpful staff

Customer review rating 5.0/5

Fiona M. Solo - 06/02/2021 Confirmed reviews ALL

I was welcomed quickly, and given free parking.

Dear Fiona Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Sincerely, Terence

Good stay

Customer review rating 3.5/5

Louie Families - 04/02/2021 Confirmed reviews ALL

Great customer service, spacious room. Downside is lack of parking availability.

Dear Louie Thank you for your review. We are glad that you enjoyed your stay and the service from our team. We appreciate your business and look forward to your return. Sincerely, Terence

Great location Mantra Darwin

Customer review rating 4.0/5

Chrisdarwin Couples - 04/02/2021 Confirmed reviews ALL

Well located hotel and serviced apartments in Darwin right on the Esplanade and backing onto Mitchell St. Close to all shops and roads in town, walking distance to restaurants and cafes. Stayed in a one bedroom apartment with a city view, while the view was not anything to right home about the space of the apartment made up for this. The interior of the apartment was somewhat dated and in need of a facelift, but the rest of the hotel including the lobby, reception and pool areas were all fresh. Would definitely recommend staying here if you are looking for value and location.

Dear ChrisDarwin Thank you for your review. We are glad that you enjoyed your stay and our convenient location. We have taken good note of your feedback about our rooms and have shared it with the concerned managers. We appreciate your business and look forward to your return. Sincerely, Terence

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in darwin