Mantra on the Esplanade Darwin 3 stars

Customer review rating (ALL Rating) 3.7/5 949 reviews

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88 The Esplanade, 800 DARWIN, Australia

Description

Hotel extras

  • Mix of hotel and apartment style rooms

  • Outdoor pool, close to the city

  • In-room wireless internet access

  • All major attractions pick up from hotel

  • Close to the Darwin Convention Centre

Our accommodation(s)

Hotel location

Mantra on the Esplanade Darwin

88 The Esplanade
800 DARWIN
Australia

GPS:-12.463172, 130.838528

Telephone
Fax +61 8 8943 4388

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Make the most of the warm Darwin weather during your stay and soak up the tropical heat poolside at our refreshing outdoor pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  949 reviews

TripAdvisor Rating  3.9/5  2,510 reviews

Customer review rating 4.5/5

Graeme F. Families - Confirmed reviews ALL

Great location and had an enjoyable stay

Customer review rating 0.5/5

Jessica J. Families - Confirmed reviews ALL

Absolutely terrible. Late check in process was unclear and not helpful. Was out in a one bed room room with 5 people even though we requested and were told there would be enough beds. Ended up sleeping on the couch. Terrible start to our family holiday. Have to stay there at the end of our holiday and I am not looking forward to it.

Dear Jessica, We're truly sorry to hear about your experience and the inconvenience it caused during your family holiday. This is far from the standard we aim to provide, and we sincerely apologize for the discomfort and confusion. Thank you for your feedback we are taking it seriously to ensure improvements are made before your next stay. Kind regards, Ira Cunanan Housekeeping Manager

Customer review rating 4.5/5

Margaret C. Couples - Confirmed reviews ALL

Our apartment was clean and comfortable with all the utensils we needed. The carpet and lounge suite were a little worn.

Dear Margaret, Thank you for your kind review. We're glad you enjoyed the location and found your apartment clean and comfortable. We appreciate your feedback regarding the carpet and lounge, and this has been shared with our team. We're sorry to hear breakfast did not meet expectations and will pass your comments to the relevant team for review. We value your loyalty as a Platinum member and hope to welcome you back again soon. Kind regards, Ira Cunanan Housekeeping Manager

Customer review rating 3.0/5

Susan M. Business - Confirmed reviews ALL

Staff were all lovely but it was very difficult not having WiFi in the rooom

Dear Ms. M., Thank you for taking the time to share your feedback following your recent stay at Mantra on the Esplanade Darwin. We're so pleased to hear that you found our staff lovely and rated our cleanliness, check-in, and check-out experiences so highly. However, we’re genuinely sorry to learn that the lack of reliable WiFi in your room negatively impacted your stay, particularly during a business trip where connectivity is essential. Please know that we take your comments seriously. We understand how important internet access is, and we’re currently reviewing our infrastructure and service delivery to ensure improvements are made. Your feedback helps us focus our efforts where they matter most. We hope to have the opportunity to welcome you back and provide a more seamless and connected experience. Warm regards, Gautam Jayakumar Front Office Manager

Customer review rating 0.5/5

Stephen R. Couples - Confirmed reviews ALL

Room 813 has a plumbing problem that wakes you up a dozen times per night. Water hammer rattling in the wall as the tap turns on

Dear Mr. R., Thank you for your feedback and for being a Silver member of Accor’s ALL loyalty program. I’m truly sorry for the disturbance caused by the plumbing issue in Room 813 and the lack of follow-up during your stay. You deserved a restful experience and timely support — and we clearly failed to deliver both. Please accept our sincere apologies. We’ve already escalated this maintenance issue to our engineering team for urgent repair, and we’re reviewing our guest communication protocols to ensure concerns are addressed promptly and personally in the future. We value your loyalty and hope for the opportunity to provide you with a significantly better experience next time. Warm regards, Gautam Kiran Jayakumar Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 377 reviews 9/10 Location
  • 671 reviews 5.8/10 Room
  • 396 reviews 6.3/10 Service
  • 33 reviews 1.9/10 WiFi
  • 290 reviews 3.1/10 Cleanliness
  • 265 reviews 5.8/10 Comfort
  • 155 reviews 4.4/10 Amenities
  • 141 reviews 4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.