Mantra on the Esplanade Darwin 3 stars

Customer review rating (ALL Rating) 3.7/5 953 reviews

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Description

Hotel extras

  • Mix of hotel and apartment style rooms

  • Outdoor pool, close to the city

  • In-room wireless internet access

  • All major attractions pick up from hotel

  • Close to the Darwin Convention Centre

Our accommodation(s)

Hotel location

Mantra on the Esplanade Darwin

88 The Esplanade
800 DARWIN
Australia

GPS:-12.463172, 130.838528

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Make the most of the warm Darwin weather during your stay and soak up the tropical heat poolside at our refreshing outdoor pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  953 reviews

TripAdvisor Rating  3.9/5  2,510 reviews

Customer review rating 4.5/5

Margaret C. Couples - Confirmed reviews ALL

Our apartment was clean and comfortable with all the utensils we needed. The carpet and lounge suite were a little worn.

Dear Margaret, Thank you for your kind review. We're glad you enjoyed the location and found your apartment clean and comfortable. We appreciate your feedback regarding the carpet and lounge, and this has been shared with our team. We're sorry to hear breakfast did not meet expectations and will pass your comments to the relevant team for review. We value your loyalty as a Platinum member and hope to welcome you back again soon. Kind regards, Ira Cunanan Housekeeping Manager

Customer review rating 3.0/5

Susan M. Business - Confirmed reviews ALL

Staff were all lovely but it was very difficult not having WiFi in the rooom

Dear Ms. M., Thank you for taking the time to share your feedback following your recent stay at Mantra on the Esplanade Darwin. We're so pleased to hear that you found our staff lovely and rated our cleanliness, check-in, and check-out experiences so highly. However, we’re genuinely sorry to learn that the lack of reliable WiFi in your room negatively impacted your stay, particularly during a business trip where connectivity is essential. Please know that we take your comments seriously. We understand how important internet access is, and we’re currently reviewing our infrastructure and service delivery to ensure improvements are made. Your feedback helps us focus our efforts where they matter most. We hope to have the opportunity to welcome you back and provide a more seamless and connected experience. Warm regards, Gautam Jayakumar Front Office Manager

Customer review rating 0.5/5

Stephen R. Couples - Confirmed reviews ALL

Room 813 has a plumbing problem that wakes you up a dozen times per night. Water hammer rattling in the wall as the tap turns on

Dear Mr. R., Thank you for your feedback and for being a Silver member of Accor’s ALL loyalty program. I’m truly sorry for the disturbance caused by the plumbing issue in Room 813 and the lack of follow-up during your stay. You deserved a restful experience and timely support — and we clearly failed to deliver both. Please accept our sincere apologies. We’ve already escalated this maintenance issue to our engineering team for urgent repair, and we’re reviewing our guest communication protocols to ensure concerns are addressed promptly and personally in the future. We value your loyalty and hope for the opportunity to provide you with a significantly better experience next time. Warm regards, Gautam Kiran Jayakumar Front Office Manager

Customer review rating 2.0/5

Boele R. Business - Confirmed reviews ALL

The smell of damp and mould was overwhelming entering the room. The airconditioning struggled and there was no soap in the shower. The seat was stained and looked very old and worn. The welcome drink was a kid’s popper juice! Thankfully the sheets were clean.

Dear Mr. Boele, Thank you for your feedback. We're very sorry to hear about the issues you experienced during your stay — particularly the room condition, air conditioning, and lack of amenities. This is not the standard we aim to deliver, and your comments have been shared with our team for immediate follow-up. We do appreciate your recognition of the clean sheets and your loyalty as a Silver member of ALL. Please accept our sincere apologies, and we hope to have the chance to provide a much better experience in the future. Kind regards, Ira

Customer review rating 3.0/5

David B. Couples - Confirmed reviews ALL

There are limited facilities at this hotel. It provides basic accommodation with no restaurant/cafe or bar.

Dear David, Thank you for taking the time to share your recent experience with us. We’re pleased to know that you found our hotel well located, and we appreciate your candid feedback regarding the facilities. We understand that the absence of an on-site restaurant, café, or bar may have impacted your overall experience, and we apologise for any inconvenience this caused. While our hotel is designed to offer comfortable, value-based accommodation, we recognise the importance of food and beverage options and will certainly take your comments into consideration for future improvements. We've also noted your feedback regarding cleanliness and will follow up with our housekeeping team to ensure our standards are consistently met. Thank you again for your feedback and for being a member of Accor Live Limitless. We hope to have the opportunity to welcome you again and provide a more complete and satisfying stay. Warm regards, Front Office Team

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Other web-users rate our hotel

  • 381 reviews 9.1/10 Location
  • 679 reviews 5.8/10 Room
  • 402 reviews 6.3/10 Service
  • 33 reviews 1.9/10 WiFi
  • 290 reviews 3.1/10 Cleanliness
  • 267 reviews 5.7/10 Comfort
  • 160 reviews 4.4/10 Amenities
  • 142 reviews 4/10 Vibe

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