Mantra on the Esplanade Darwin 3 stars

Customer review rating (ALL Rating) 3.7/5 992 reviews

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Description

Hotel extras

  • Mix of hotel and apartment style rooms

  • Outdoor pool, close to the city

  • In-room wireless internet access

  • All major attractions pick up from hotel

  • Close to the Darwin Convention Centre

Our accommodation(s)

Hotel location

Mantra on the Esplanade Darwin

88 The Esplanade
800 DARWIN
Australia

GPS:-12.463172, 130.838528

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Make the most of the warm Darwin weather during your stay and soak up the tropical heat poolside at our refreshing outdoor pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  992 reviews

TripAdvisor Rating  3.9/5  2,510 reviews

It's In A Good Spot, But . . .

TripAdvisor rating 2.0/5

Steve D TripAdvisor review

The late check-in and early check-out processes were a breeze, the hotel is in a great location, and the staff at the counter were friendly enough, but . . . - the room was in need of a serious clean, and smelled of tobacco smoke; - there was a loud party in the room next door, and periodically moved into the corridor outside, - I was emailed before arrival and asked what sort of welcome drink I would like. Soda water and a small alcohol-free beer are drinks, but they aren't the white wine I asked for. I don't think I'd stay there again any time soon.

Customer review rating 4.0/5

John D. Solo - Confirmed reviews ALL

Pleasant stay. Surly greeting at check in, but the person at check out was quite pleasant. Location is quite convenient. Shops and pubs close by.

Dear John D., Thank you for taking the time to share your feedback following your recent stay at Mantra Pandanas. We're pleased to hear you had an overall pleasant experience and that you found the location convenient and the room clean and comfortable. We’re genuinely sorry to hear that your check-in experience didn’t meet expectations. A warm and welcoming arrival is a key part of any stay, and we regret that this wasn’t the case for you. Please be assured that we’ll address this with our front desk team to ensure all guests are greeted with the level of service we’re known for. We're glad to know your check-out experience was a much more positive one. We appreciate your kind comments about the ease of booking, cleanliness, and our location close to shops and pubs. We hope to have the opportunity to welcome you back again soon and provide a consistently high standard of service throughout your entire stay. Warm regards, Front Office Team

Customer review rating 4.0/5

Peg K. Families - Confirmed reviews ALL

the rooms were spacious and clean the back packers hostel was noisy almost all night but not too bad with the door closed the kitchen plug doesn't work, the kitchen floor was sticky when we arrived but the cleaner mopped it on the third day on request we had requested single beds and they changed it for us on the second day one of the coloured door keys did not operate the carpark entry

Dear Peg K., Thank you for taking the time to share your recent experience at Mantra Pandanas. We truly appreciate your detailed feedback, as it helps us identify where we’re doing well and where we can improve. We’re pleased to hear that you found the apartment spacious and clean, and that our team was able to assist with your request for single beds. It’s also lovely to hear your kind mention of the helpful cleaner on day three — we’ll be sure to pass on your thanks to them. We’re sorry to hear about the issues you experienced, including the sticky kitchen floor on arrival, the non-functional kitchen plug, limited utensils, and the carpark key trouble. We also understand that the noise from the nearby backpackers hostel may have impacted your comfort — we appreciate your patience with that. Your comments have been shared with our housekeeping and maintenance teams for review and follow-up. Thank you again for your balanced and constructive feedback. We hope to have the opportunity to welcome you back for a smoother, more enjoyable stay next time. Warm regards, Front Office Team

1 STAR property, dirty, filthy rooms.

TripAdvisor rating 1.0/5

Jan V Couples - TripAdvisor review

Lots of accommodation options in Darwin this is the worst property to stay at. Our suite was of 1/2 star standard. Cleanliness is not a priority. White marks on bed cover……. Shower may have been cleaned the month before, not between guest checking out & in. The oven was so dirty & greasy, even tea towels had a dirty rancid smell. Mould on walls in laundry cupboard, which gave me Asthma every time I was in suite. The windows / sliding door covered in finger marks & generally dirty, door runners full of dirt, mould & bird crap. Carpet beyond dirty with marks & sticky feeling. I ask manager to come & look at room, but she was too busy & couldn’t leave front desk. I emailed complaints with photos and have had no response, which shows the amount of pride they have in the business. We had pre paid our accommodation so had to stay as would not have been able to get a refund. Any thoughts of booking this property, take my advice DON’T.

Customer review rating 3.5/5

Alexis K. Families - Confirmed reviews ALL

Great location and we were placed on the 8th floor with a harbor view. Stunning. The rooms need some renovation as they are looking a little tired.

Dear Alexis K., Thank you for taking the time to share your feedback following your recent stay at Mantra Pandanas. We're so pleased you enjoyed the stunning harbour views from your room on the 8th floor — it's one of the highlights we love offering our guests. We also appreciate your honest comments regarding the condition of the rooms. We understand that some areas are starting to show their age, and we’re actively working on plans to refresh and enhance our accommodations to better meet guest expectations. It’s great to hear your check-in experience was a positive one, and we’re grateful for your patience during the initial stages of booking. Your note about the need for additional staff during peak periods has been taken on board and will be shared with our management team for review. Thanks again for your valuable feedback. We hope to welcome you and your family back soon for an even more enjoyable stay. Warm regards, Front Office Team

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Other web-users rate our hotel

  • 379 reviews 9/10 Location
  • 681 reviews 5.8/10 Room
  • 407 reviews 6.4/10 Service
  • 32 reviews 2.3/10 WiFi
  • 288 reviews 3.2/10 Cleanliness
  • 270 reviews 5.5/10 Comfort
  • 153 reviews 4.6/10 Amenities
  • 138 reviews 4.3/10 Vibe

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