Mercure Darwin Airport Resort 4 stars

Customer review rating (ALL Rating) 4.0/5 1,397 reviews

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Description

Hotel extras

  • 300 metres from Darwin International Airport, 24 hour airport shuttle service

  • 181 modern rooms suitable for leisure and business travel, set in tropical gardens

  • Hotel Restaurant and Bar, modern Australian cuisine blending flavours of the NT and Asia

  • 2 meeting rooms with modern decor and natural light

  • Relaxing lagoon style swimming pool with sunlounges

Our accommodation(s)

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Hotel location

Mercure Darwin Airport Resort

2 Henry Wrigley Drive, Eaton
0820 DARWIN
Australia

GPS:-12.404874, 130.879934

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Poolhouse Bar & Kitchen

Poolhouse Bar & Kitchen is Darwin’s newest all-day dining destination, where Californian coastal cuisine meets Territory soul.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,397 reviews

TripAdvisor Rating  3.3/5  975 reviews

Customer review rating 1.5/5

Felicity T. Business - Confirmed reviews ALL

as always called the shuttle 14 times no answer and had to walk form Airport with 20 kg case after a day that started at 4.30 am. The staff said sorry.... as usual and this happens every time i come in. I choose to stay as you are close to the airport for me to travel home that's the only reason. This time I also waited over an hour for dinner too exhausted to complain. The rooms while being plain is fine .... the screen doors are broken taps fall ff in the shower .... burns in the furniture give the room/s an awful feel. As stated previously i would never stay if it weren't form the only advantage to be close to the airport.

Dear Ms T., Thank you for taking the time to share your detailed feedback. I am truly sorry to hear about the multiple issues you experienced during your stay, including the shuttle service, room condition, wait times, and our team’s service. This clearly fell short of the standards we aim to deliver. Please be assured your comments have been shared with our management and relevant departments to address these concerns urgently. We are actively working on improvements, including repairs and staff training, to ensure a better experience for all our guests. We appreciate your loyalty in choosing to stay with us due to our convenient location, and we sincerely hope to have the opportunity to regain your trust in the future. Please do not hesitate to contact me directly when travel brings you back to Darwin so I can assist you with the booking and your stay. Kind regards, Alex Le Front Office Manager Novotel, Mercure and Ibis Darwin Airport

Customer review rating 4.0/5

Nicola H. Couples - Confirmed reviews ALL

Room was lovely as was the meal but please STOP sending me emails wanting feedback

Dear Nicola H., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed your room and meal. We appreciate your input regarding our communication and will take your preference into consideration moving forward. Best regards, Mercure Darwin Airport Resort

Customer review rating 4.5/5

Deborah W. Business - Confirmed reviews ALL

short stay combining work and pleasure

Dear Deborah W., Thank you for your kind words about your experience at our resort. We are pleased to know that you enjoyed your short stay while balancing work and leisure. We hope to welcome you back for another visit in the future. Wishing you a wonderful festive season! Best regards, Mercure Darwin Airport Resort

Customer review rating 4.5/5

Deborah C. G. Families - Confirmed reviews ALL

Rapid Creek Villas were BEAUTIFUL! Felt like we were far away from the hustle & bustle of a city. Lovely back deck & tropical view. LOVELY & friendly customer service which I feel is a must. We will definitely visit again! Thank you Mecure/Novotel.

Dear Deborah C. G., Thank you for your kind words regarding your recent stay at our Rapid Creek Villas. We are thrilled to hear that you enjoyed the beautiful surroundings and our team's friendly service, as we strive to create a relaxing atmosphere for all our guests. Your feedback is greatly appreciated, and we look forward to welcoming you back for another delightful stay. Wishing you a wonderful festive season! Best regards, Mercure Darwin Airport Resort

Customer review rating 4.5/5

Coco P. Families - Confirmed reviews ALL

Booked family room. Upgraded to 2bdr room. Large, clean.

Dear Coco P., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed the upgrade and found your accommodation to be large and clean. Your satisfaction is important to us, and we hope to welcome you back soon. Wishing you a wonderful festive season! Best regards, Mercure Darwin Airport Resort

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Other web-users rate our hotel

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  • 322 reviews 4.8/10 Cleanliness
  • 232 reviews 5/10 Value

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