Mercure Darwin Airport Resort 4 stars

Customer review rating 4.1/5 5,502 reviews

ALLSAFE approved hotel

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Mercure Darwin Airport Resort
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+ 21 Services

Hotel extras

  • 300 metres from Darwin International Airport, 24 hour airport shuttle service

  • 181 modern rooms suitable for leisure and business travel, set in tropical gardens

  • Hotel Restaurant and Bar, modern Australian cuisine blending flavours of the NT and Asia

  • 2 meeting rooms with modern decor and natural light

  • Relaxing lagoon style swimming pool with sunlounges

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Darwin Airport Resort

1 Sir Norman Brearly Drive
0812 darwin
australia

Tel: +61889203333

Fax: (+61)8/89203344

Check-in from 14h00

Check out up to 10h00

  • By plane

    DARWIN INT At 0.3km / 0.19 miles - Shuttle free

  • By train

    DARWIN TRAIN At 17km / 10.56 miles

GPS :-12.404874, 130.879934

Hotel services

Cossies Poolside Bar and Bistro

With views of the landscaped gardens and lagoon pool, the relaxed atmosphere at the newly renovated and rebranded Cossies Poolside Bar and Bistro takes advantage of our tropical location with indoor and outdoor dining options.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • BBQ / Picnic Area
    • BBQ / Picnic Area
  • Breakfast
    • Breakfast à la carte Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 4 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 289 rooms
    • 5 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 289 non-smoking rooms
    • 2 floors
  • Languages spoken at the hotel
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel Additional charge
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Concierge
    • Concierge
  • Desk equipment available
    • Plugs and converters available on desks
Access to property
  • Shuttle
    • DRW
    • DARWIN INT
  • On Site Parking to all Guest
    • On site
    • Private
Well-being
  • Mercure Lagoon Resort Pool
    • Outside
    • On site
  • Fitness Centre
    • On site

Our accommodation(s)

Conveniently located just a short distance from Darwin International Airport, Mercure Darwin Airport Resort offers spacious, well-appointed rooms amidst a lush tropical environment.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Darwin Airport Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

5,502 reviews

TripAdvisor Rating 3.5/5

875 reviews

Great resort with friendly staf and an amazing pool

TripAdvisor rating 5.0/5

881vanessaf 13/10/2021 TripAdvisor review

We come here all the time, our home away from home. It’s the perfect staycation with the amazing pool and the great restaurant. You can sip cocktails in the pool and it’s great for families. Some rooms are renovated while others aren’t but whatever the room they are clean and have all the amenities you need. There is a room type to suit everybody. The restaurant is consistently good and they serve phenomenal coffee. We have never had a bad coffee. We will be back

Great stay near the airport

Customer review rating 4.5/5

Rachael Business - 11/10/2021 Confirmed reviews ALL

Great room for business stay. Clean and tidy. Enjoyable breakfast

Friendly reception at front desk

Customer review rating 5.0/5

Richard H. N. Business - 11/10/2021 Confirmed reviews ALL

As good as it could be for a weary traveller

Perfect stay

Customer review rating 5.0/5

Eve Couples - 11/10/2021 Confirmed reviews ALL

Me and my partner stayed in one of the pool spa villas for my birthday and everything was incredible. All the staff were very friendly and helpful. Housekeeping went above and beyond to decorate the room. Food (room service) was fast and delicious. We will definitely be going back. Thank you to the Mercure team

Average

Customer review rating 2.5/5

Paula R. Couples - 10/10/2021 Confirmed reviews ALL

We were told when we presented that we had to pay up front, which has never before been the case, and pretty much got told on the spot to pay. Our room needs major overhauling. The rubbish in the bathroom was not taken from the previous customer, their was no coffee and minimal other tea sugar etc. a studio apartment recently refurbished, and twice the size of the room we stayed in was nearly $100 cheaper. The bathroom cupboards are chipped and tatty, and the toilet seat was ‘Manky’ and rough with a white mark on the cover. Overall feel like we are being ripped off because we have a pet. We are also ‘ regular’customers but don’t feel like this is a consideration in our bookings

Fabulous stay very relaxing

Customer review rating 5.0/5

Anonymous Couples - 10/10/2021 Confirmed reviews ALL

We felt like we could be at any exotic place in the world while we were relaxing poolside waiting for check in to our resort bungalow. We were greeted at the taxi by our lovely receptionist who then sorted checkin for us. We were very early but were made instantly welcome as she took our bags and stored them while we waited for our room to be available. The pool was lagoon style and very family friendly looked very inviting but we were happy to just grab a bit of lunch and a couple of cocktails from Cossies Bar. Our room was very quiet and clean. The bed was super comfortable and air conditioned to the perfect temperature. although it was a bit dated I was very happy with the feel it was well appointed There was a large fridge and kitchenette with microwave and a good size shower. Our deck was surrounded lush tropical garden overlooking the pool and the sound of the waterfall was calming. Very happy returning next week Ps the towel animals and fresh flowers were such a nice touch for our anniversary thanks

Dear Vicki Joy P., We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Erich Friedl General Manager Novotel and Mercure Darwin Airport

Really great service but, room could be updated.

Customer review rating 4.5/5

Loraine Families - 10/10/2021 Confirmed reviews ALL

Service was perfect in all areas. Only thing lacking was help with getting luggage to and from the rooms. Would’ve been great to have help in the Darwin heat juggling luggage and kids. We used an airport trolley someone left behind. Other than that service has been great. Rooms smelt a little stale and musty and could do with an update but they were clean and the beds and pillows comfortable. Absolutely loved the pool area!

Dear Loraine R., We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Erich Friedl General Manager Novotel and Mercure Darwin Airport

Another good stay

Customer review rating 4.5/5

Darrel B. Solo - 10/10/2021 Confirmed reviews ALL

I regularly stay here at the Mercure because of the friendly staff, good accommodation and its proximity to the airport with it complimentary airport transfer bus and I’m never disappointed

Dear Darrel B., We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Erich Friedl General Manager Novotel and Mercure Darwin Airport

Nice place to stay with your pet

Customer review rating 3.0/5

Vanessa Solo - 09/10/2021 Confirmed reviews ALL

I was delighted to find out there are a limited number of bungalows here where you can stay with your pet. Since I was about to move interstate with my cat this suited me really well and with close proximity to the airport. Being a pet friendly room I didn’t expect it to be the nicest room in the resort but it was clean and tidy and had everything I needed. The pool is also very nice. What bothered me was the roadwork going on immediately outside was shaking the bungalow all day and scaring my cat. I don’t feel I should have paid $320 a night to endure that, it would start up at 7am which disrupted any sleep I would’ve liked to have at that hour. Additionally, the service at reception is extremely slow.

Room was amazing

Customer review rating 5.0/5

Anonymous Couples - 07/10/2021 Confirmed reviews ALL

Stayed in a villa with a pool and booked via luxury escapes. Villa was amazing, staff and service was great, food was great at Cossies and at Loong Fung

Dear Joanne B., We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Murray Operations Manager

All OK apart from

Customer review rating 3.5/5

Stuart H. Solo - 07/10/2021 Confirmed reviews ALL

All OK apart from a noist AC

Dear Stuart William H., Thank you for taking the time to tell us about your experience at the Mercure Darwin Airport Resort. I am sorry for your experience with the noisy AC. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have pasted your feedback onto Maintenance and they have attended to the AC. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alex Murray Operations Manager

Good stay

Customer review rating 3.5/5

Karen G. Families - 07/10/2021 Confirmed reviews ALL

Great stay to have a break and the pool

Dear Edward K., We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Murray Operations Manager

Well located for my business trip

Customer review rating 4.0/5

Harry Business - 06/10/2021 Confirmed reviews ALL

Good service very good .

Dear Warwick C., We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. What items would like to see on the Cossies Menu? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Murray Operations Manager

Great Room

Customer review rating 3.5/5

Simon Couples - 06/10/2021 Confirmed reviews ALL

We stayed in one of the newly refurbished rooms that have their own pool, the room was really nice and having the private pool was bliss after long hot days driving around the NT. We had dinner one night at Loong Fong over the road in the Novotel, looks like a "pop up" restaurant but the food was some the best Chinese we have ever had, service was great too. Breakfast at Cossies in the Mercure was good, the dinner we had there was average. Overall an enjoyable stay, mainly because of the room

Dear Simon C., We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Erich Friedl General Manager Novotel and Mercure Darwin Airport

Well located

Customer review rating 3.5/5

Leigh Friends - 03/10/2021 Confirmed reviews ALL

There were 2 couples in our party flying in from Brisbane. First contact was encouraging as staff at reception lovely. We stayed a week in the resort before flying home. Men went fishing & girls went shopping. Disappointed with bar & restaurant staff. Nice pool area & surrounds.

Dear Leigh M., Thank you for taking the time to tell us about your experience at the Mercure Darwin Airport Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards, Erich Friedl General Manager Novotel and Mercure Darwin Airport

Worst room I have ever stayed in.

Customer review rating 1.5/5

Greg M. Solo - 03/10/2021 Confirmed reviews ALL

It was like staying in a matchbox for $224. No room should be that small, I should have stayed in the Darwin CBD. The reception, dining and pool area were nice. Staff were also friendly.

Good Stay

Customer review rating 5.0/5

Anonymous Friends - 03/10/2021 Confirmed reviews ALL

All good

Day room. Perfect

Customer review rating 4.0/5

Karen E. Solo - 01/10/2021 Confirmed reviews ALL

Living rural flying out need somewhere to chill .Somewhere to leave luggage while last minute run around town. Then swim quick cocktail around the pool .Shower shuttle to the airport. Zoom zoom. Even had somewhere to mind my frozen mango. Got my vote

Dear Karen E., We very much appreciate your comments regarding your stay at the Mercure Darwin Airport Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Murray Operations Manager

Friendly Staff

Customer review rating 5.0/5

Anonymous Solo - 29/09/2021 Confirmed reviews ALL

Staff were friendly and helpful. The room was clean and well outfitted.

A great stay at a great hotel

TripAdvisor rating 5.0/5

Albert L 27/09/2021 TripAdvisor review

This was a highlight of my brief stay in Darwin. Although the hotel is situated at the airport it was only a $25 Uber trip away from the city centre but the hotel itself was so convenient and with the private pool it was really great while the room itself was a good size with all the convenience a person needs. Well done!!

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