Mercure Darwin Airport Resort 4 stars

Customer review rating (ALL Rating) 4.0/5 1,413 reviews

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Description

Hotel extras

  • 300 metres from Darwin International Airport, 24 hour airport shuttle service

  • 181 modern rooms suitable for leisure and business travel, set in tropical gardens

  • Hotel Restaurant and Bar, modern Australian cuisine blending flavours of the NT and Asia

  • 2 meeting rooms with modern decor and natural light

  • Relaxing lagoon style swimming pool with sunlounges

Our accommodation(s)

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Hotel location

Mercure Darwin Airport Resort

2 Henry Wrigley Drive, Eaton
0820 DARWIN
Australia

GPS:-12.404874, 130.879934

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Poolhouse Bar & Kitchen

Poolhouse Bar & Kitchen is Darwin’s newest all-day dining destination, where Californian coastal cuisine meets Territory soul.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,413 reviews

Customer review rating 4.5/5

R. M. R. Business - Confirmed reviews ALL

good

Dear Mr. M., Thank you for taking the time to share your feedback. We truly value your input and sincerely appreciate hearing about your experience. We are delighted to know that you enjoyed our restaurant and that our service team made a positive impression. Your kind compliments mean a great deal to the entire team, and we will be sure to share your feedback with them. We look forward to welcoming you back again soon. Warm regards, Jake Ha Front Office Assistant Manager Novotel and Mercure Darwin Airport

Customer review rating 2.5/5

Colin O. Solo - Confirmed reviews ALL

No body wash in shower, drains stunk. Noise from 5am including workers from 8am.

Customer review rating 3.0/5

Cailey S. Couples - Confirmed reviews ALL

The staff were lovely and very helpful. Unfortunately the air-conditioning in the room we stayed in made a knocking sound all night. We were a bit disappointed that we were not told the Mercury pool facilities were closed prior to booking.

Dear Cailey S., Thank you for taking the time to share your feedback. We truly value your input and are grateful to hear about your experience. We are very pleased to hear that you found our team welcoming and helpful, and that you enjoyed our location as well as the smooth check-in and check-out process. Your kind comments about our staff mean a great deal to us. That said, we are very sorry to learn about the air-conditioning issue in your room. A knocking sound throughout the night would certainly affect your comfort, and we sincerely apologize for the disturbance this caused. The matter has been shared with our Maintenance team for immediate inspection to ensure it is resolved promptly. We also understand your disappointment regarding the closure of the Mercure pool facilities and apologize if this was not clearly communicated prior to booking. We recognize how important these amenities are when selecting accommodation, and we will review how this information is presented to ensure greater transparency for future guests. We truly appreciate your feedback, as it helps us improve, and we hope to have the opportunity to provide you with a far more comfortable stay in the future. Warm regards, Jake Ha Front Office Assistant Manager Novotel and Mercure Darwin Airport

Customer review rating 5.0/5

Allan S. Business - Confirmed reviews ALL

Great staff and hotel, lots of investment in making it very nice!

Dear Allan S., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated our staff and the hotel improvements. Your kind words motivate us to continue enhancing our services. Best regards, Mercure Darwin Airport Resort

Customer review rating 4.5/5

Teresa V. D. D. Business - Confirmed reviews ALL

Exceeded expectations. Very clean, well maintained and overall fantastic stay.

Dear Teresa v. d. D., Thank you for your kind words regarding your recent stay. We are delighted to hear that our cleanliness and maintenance exceeded your expectations. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Mercure Darwin Airport Resort

Other web-users rate our hotel

  • 510 reviews 8.6/10 Location
  • 1,014 reviews 6/10 Room
  • 810 reviews 6.7/10 Service
  • 20 reviews 4.2/10 WiFi
  • 405 reviews 8.6/10 Pool
  • 335 reviews 5.5/10 Food
  • 332 reviews 5.4/10 Comfort
  • 317 reviews 5.2/10 Cleanliness

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