Dear Gurcan E., Thank you so much for your wonderful review, your kind rating, and for choosing to stay with us at ibis Styles Phuket Bangtao! Your lovely words truly warmed our hearts! We are so happy to hear that you and your partner had such an enjoyable stay and felt genuinely welcomed and well taken care of by our team. It is especially wonderful to know that you appreciated our clean and comfortable hotel, warm hospitality, and convenient location just a short walk from beautiful Bangtao Beach. We sincerely hope these little comforts helped make your time together in Phuket even more special! Your appreciation of our team's kindness means so much to us. I will certainly share your lovely compliments with everyone, as knowing that our guests feel at home is the greatest reward we could receive. Thank you once again, Gurcan, for taking the time to share your experience and for your thoughtful words. It was a genuine pleasure welcoming you and your partner, and we would love to see you both again for another beautiful Phuket getaway, with the same warm smiles and heartfelt hospitality waiting for you! 💙 Warm regards, Fahad P. ibis Styles Phuket Bangtao Team

Dear Senthil K. V., Thank you so much for your wonderful review, your kind rating, and for choosing to stay with us at ibis Styles Phuket Bangtao! We are truly delighted to hear that you enjoyed our convenient location and, most importantly, the warm and courteous hospitality of our team. Your kind words may be short, but they mean so much to us! Knowing that our team made you feel welcomed and well taken care of is truly heartwarming. We always believe that a genuine smile, a friendly attitude, and thoughtful service can make a stay feel extra special. I will certainly share your lovely compliments with everyone! Thank you once again, Senthil, for taking the time to appreciate our team and share your experience. It was a genuine pleasure having you as our guest, and we would love to welcome you back for another wonderful stay in Phuket, with the same warm smiles and heartfelt hospitality waiting for you! Warm regards, Fahad P. ibis Styles Phuket Bangtao Team

Dear Bethanie L. G. M., Thank you so much for your wonderful review, your kind rating, and for choosing to stay with us at ibis Styles Phuket Bangtao! We are truly happy to hear that you had such a comfortable and pleasant day stay with us! Although your visit was a short one, it means so much to know that we could provide you with a relaxing and enjoyable experience. Whether our guests stay for just a few hours or several days, we always want everyone to feel genuinely welcomed, comfortable, and well taken care of. Your lovely feedback is a wonderful encouragement to our entire team! Thank you once again, Bethanie, for taking the time to share your experience. It was a genuine pleasure having you with us, and we sincerely hope to welcome you back for a longer stay next time, with the same warm smiles and heartfelt hospitality waiting for you! Warm regards, Fahad P. ibis Styles Phuket Bangtao Team

Dear Patrice A. L., Thank you so much for your wonderful review, your generous rating, and for choosing to stay with us at ibis Styles Phuket Bangtao! Your lovely review truly made our day! We are so happy to hear that you had such an enjoyable two-night stay with us. I especially loved reading that you "slept like a baby!" There is nothing more rewarding than knowing our guests feel completely comfortable, relaxed, and at home during their time with us. It is also heartwarming to know that you appreciated the little touches, from our refreshing welcome drink and complimentary umbrellas during Phuket's rainy season to our delicious breakfast and Tuk Tuk service to Boat Avenue. We believe these thoughtful details can turn a simple stay into a memorable experience, and it means so much that you noticed them. A very special thank you for recognizing Grace from our Front Office team! We are delighted that she could arrange your complimentary late check-out until 4 PM, allowing you to enjoy a few extra hours of relaxation before your departure. I will personally share your lovely compliments with her, and I am sure she will be thrilled to know she made your stay even more special! Thank you once again, Patrice, for your kindness and for taking the time to share such thoughtful feedback. It was a genuine pleasure having you as our guest, and we hope your next adventure brings you back to beautiful Phuket. Grace and the entire team would love to welcome you again with the same warm smiles and heartfelt hospitality! Warm regards, Fahad P. ibis Styles Phuket Bangtao Team

Dear Khun Kittikun T., Thank you so much for taking the time to share your review and for choosing to stay with us at ibis Styles Phuket Bangtao. First of all, I sincerely apologize for the inconvenience you experienced with the air conditioning turning off twice during the night. I can completely understand how frustrating this must have been, especially when all you wanted was a comfortable and restful night's sleep. This is certainly not the experience we want any of our guests to have. Please be assured that we take your feedback seriously, and I will personally bring this matter to our Engineering team for further investigation to help prevent it from happening again. Thank you once again, Khun Kittikun, for your honest feedback and for bringing this matter to our attention. We truly appreciate your stay with us and hope you will give us another opportunity to welcome you back and provide the comfortable, relaxing experience you deserve. Warm regards, Fahad P. ibis Styles Phuket Bangtao Team

Dear Shobhna B., Thank you so much for your wonderful review, your generous rating, and for choosing to stay with us at ibis Styles Phuket Bangtao! Your lovely words, especially describing your experience as "THE BEST," truly made our day! We are so happy to know that our team made you feel genuinely welcomed, respected, and well taken care of throughout your stay. It means so much to us that you noticed the kindness, friendliness, and respectful attitude of our staff. We always believe that it's the people who make a stay truly special, and your heartfelt appreciation is a wonderful encouragement to everyone on our team. I will be delighted to share your lovely compliments with them! Thank you once again, Shobhna, for your kindness and for taking the time to share your experience. It was a real pleasure having you as our guest, and we would absolutely love to welcome you back for another beautiful stay in Phuket, with the same warm smiles and genuine hospitality waiting for you! Warm regards, Fahad P. ibis Styles Phuket Bangtao Team

Dear Warangkana H., Thank you so much for your wonderful review and for choosing to stay at ibis Styles Phuket Bangtao. We are truly delighted to know that your one-night stay felt **“perfect”** from beginning to end. Even though your visit was short, it is wonderful to hear that everything came together smoothly and left such a positive impression. A very special thank you for recognizing **Fah** for the spotless condition of your room. Housekeeping is often one of the quietest teams behind the scenes, so being mentioned by name means a great deal. We will make sure your kind words are shared with Fah personally, and we are sure she will be very proud to know that her care and attention made your room feel beautifully clean and comfortable. We are equally pleased that **Kam** made both check-in and check-out smooth, efficient, and professional. First and last impressions are especially important in a short stay, and it is fantastic to know that Kam helped make both moments feel quick, organized, and effortless for you. Thank you as well, Warangkana, for taking the time to rate your stay and share such thoughtful feedback. Your recognition of individual team members is incredibly meaningful and gives our staff wonderful encouragement to continue delivering the same level of care. Thank you once again for choosing ibis Styles Phuket Bangtao. We hope your next visit gives you more than just one night with us, and we would be genuinely delighted to welcome you back for a longer, equally perfect stay. Warm regards, Fahad P. ibis Styles Phuket Bangtao Team

Dear Napaporn H., Thank you so much for your wonderful review and for choosing to stay at ibis Styles Phuket Bangtao. Receiving a perfect **100/100** from you truly means a lot to our entire team, but what touched us even more was reading how warmly welcomed you felt during your stay. Knowing that our team showed genuine willingness to help with anything you needed is exactly the kind of hospitality we hope every guest experiences with us. We were also very happy to hear how impressed you were with the **cleanliness and comfort of your room**. Our Housekeeping team puts so much care into preparing each room, often quietly behind the scenes, so your recognition will certainly make them feel proud and appreciated. Your words **“So comfortable to stay here”** may sound simple, but for us they mean a great deal. We want our guests to feel that they can truly settle in, relax, and feel at ease from the moment they arrive until the moment they leave. Thank you as well, Napaporn, for taking the time to give us such a wonderful rating and to share the details behind your experience. A perfect score is already a beautiful compliment, but knowing that it came from the warmth of our people, the comfort of the room, and the care taken with cleanliness makes it even more meaningful. Thank you once again for choosing ibis Styles Phuket Bangtao. We hope you left with lovely memories of your stay and the feeling that you were genuinely cared for. Whenever you return to Phuket, we would be truly delighted to welcome you back—not simply as another guest, but as a familiar face we are very happy to see again. Warm regards, Fahad P. ibis Styles Phuket Bangtao Team

Dear Josiah L. B., Thank you so much for your wonderful review and for choosing to stay at ibis Styles Phuket Bangtao. We were especially happy to read your words about the **cleanliness, helpful staff, and fantastic customer service**. Your comment that even **“the little things were fantastic”** really stood out to us, because those small details are often what turn a comfortable stay into a memorable one. From the way a room is prepared to the way our team welcomes, assists, and looks after each guest throughout the stay, we always hope those thoughtful touches can be felt. Knowing that you noticed and appreciated them means a great deal to everyone behind the scenes. Thank you as well, Josiah, for taking the time to rate your stay and share your experience. Your feedback is wonderful encouragement for our entire team and reminds us that genuine care and attention to detail truly matter. Thank you once again for choosing ibis Styles Phuket Bangtao. We hope you left with happy memories of your stay and the feeling of being genuinely well looked after. We would be delighted to welcome you back again in the future and hopefully make all those little things feel just as special the next time around. Warm regards, Fahad P. ibis Styles Phuket Bangtao Team

Dear Anusara T., Thank you so much for your wonderful review and for choosing to stay at ibis Styles Phuket Bangtao. Your title, **“Very impressed,”** immediately made us smile, and reading that the property, service, hospitality, facilities, and overall presentation all exceeded your expectations is incredibly rewarding for our entire team. We are especially happy that you found the hotel beautiful and that the quality of the facilities stood out during your stay. A great deal of thought and care goes into creating a space that feels fresh, comfortable, and enjoyable, so knowing that these details made a strong impression on you means a lot to us. Your kind words about our **service and hospitality** are even more meaningful. Beautiful surroundings can make a stay pleasant, but it is the warmth, attentiveness, and genuine care from the people behind the hotel that we hope guests remember most. Thank you as well, Anusara, for taking the time to rate your stay and share such thoughtful feedback. Your support is a wonderful encouragement for our team and motivates us to continue delivering experiences that feel special and memorable. Thank you once again for choosing ibis Styles Phuket Bangtao. We hope you left with wonderful memories of your stay, and we would be genuinely delighted to welcome you back again in the future and hopefully exceed your expectations once more. Warm regards, Fahad P. ibis Styles Phuket Bangtao Team

Dear Antonio C., Thank you so much for your wonderful and incredibly detailed review, and for choosing to stay at ibis Styles Phuket Bangtao. Receiving your 100/100 overall experience rating is something our entire team is genuinely proud of. More than the perfect score itself, however, we truly appreciate the time you took to describe exactly what made your stay comfortable. Your attention to detail made your review particularly enjoyable for us to read. We were delighted to hear how much you appreciated the spacious room layout and especially the bathroom design. You noticed everything—from the generous bathroom space, large basin, expansive vanity and mirror to the quiet WC and easy-to-operate fixtures. Your comment that our thermostatically controlled shower column feels more typical of a 5-star hotel is an especially wonderful compliment and one we are very proud to receive. It is equally rewarding to know that the bedroom itself gave you the same feeling of comfort. We’re pleased that you appreciated the thoughtful layout, soothing décor, and the balcony, which you beautifully described as providing an additional sense of space. These details were designed to make the room feel practical without sacrificing comfort or character, so hearing that you genuinely noticed and enjoyed them means a great deal. We also loved the title you chose, “Comfortable Stay, very well located.” Ultimately, that combination is exactly what we hope to offer—a comfortable place where guests can truly relax while enjoying a convenient base for their time in Bang Tao and Phuket. Antonio, thank you also for giving us a perfect 100/100 and for taking the extra time to explain the reasons behind your score. Ratings are always appreciated, but detailed feedback like yours is especially valuable because it allows our team to understand which elements of the guest experience are making a real difference. Thank you once again for choosing ibis Styles Phuket Bangtao and for sharing such thoughtful recognition of our room design and facilities. We sincerely hope that whenever your travels bring you back to Phuket, you will return to us and once again find the same spacious room, relaxing atmosphere, and comfortable feeling that made this stay worthy of your 100/100. It would be our genuine pleasure to welcome you back, Antonio. Warm regards, Fahad P. ibis Styles Phuket Bangtao Team

Dear Changxiao C., Thank you so much for your wonderful review and for choosing to stay at ibis Styles Phuket Bangtao. We’re very pleased to hear that you had a pleasant stay with us and, especially, that you were happy with the service provided by our team. Knowing that our colleagues helped make your experience enjoyable is always meaningful to us, and we will be happy to share your kind words with them. At the same time, thank you for being open with us about the new-renovation smell you noticed in your room. We completely understand that even when everything else is comfortable, an unfamiliar or noticeable smell can affect how relaxing the room feels. We particularly appreciate that you didn’t simply mention the concern, but also offered thoughtful suggestions regarding better ventilation and the use of air purifiers. Feedback like this is genuinely helpful to us. We will share your comments with our Housekeeping, Engineering, and management teams so we can review how we can further improve room freshness and air circulation for our guests. As a new hotel, we want that “new” feeling to mean fresh, clean, and comfortable—not an odour that distracts from the experience—so your observation is something we take seriously. Thank you as well, Changxiao, for taking the time to rate your stay and provide us with such constructive feedback. It is through comments like yours that we can continue improving the small details that make a real difference to guest comfort. Thank you once again for choosing ibis Styles Phuket Bangtao. We sincerely hope to have the opportunity to welcome you back, and next time, we hope you will notice the improvements and enjoy an even fresher, more comfortable, and relaxing stay with us. Warm regards, Fahad P. ibis Styles Phuket Bangtao Team

Dear Mr. Stephen C. C. S., Thank you so much for taking the time to share your experience and for choosing to stay at ibis Styles Phuket Bangtao. We are pleased to hear that you had an overall comfortable stay and especially that you found our team friendly and efficient. Your recognition means a great deal to us, as we always want our guests to feel genuinely welcomed and well looked after. At the same time, I am sorry to hear about the slight smoke smell you noticed in your room. Even though it was only a minor part of your experience, we understand how important a fresh and comfortable room environment is, particularly when returning to relax after a day out in Phuket. Thank you for mentioning that it may have been coming through the air-conditioning, as this detail is helpful for our team when investigating the possible source. We will certainly share your feedback with our Housekeeping and Engineering teams so that the air-conditioning and room environment can be carefully checked. Comments like yours are valuable because they help us notice details that may otherwise be difficult to identify. Thank you once again for your kind comments about our team and for choosing to stay at ibis Styles Phuket Bangtao. We truly appreciate your balanced and constructive feedback and hope to have the pleasure of welcoming you back for an even fresher, more comfortable, and enjoyable stay in the near future. Warm regards, Fahad P. ibis Styles Phuket Bangtao Team

Dear Pichunee M., Thank you so much for your thoughtful and detailed review and for choosing to stay at ibis Styles Phuket Bangtao. We are very happy to hear that you had an overall great experience and enjoyed our vibrant and modern atmosphere, convenient location near Bangtao Beach, and the comfort and cleanliness of your room. We’re also pleased that you appreciated the complimentary room upgrade — it was our pleasure to add a little extra touch to your stay. At the same time, I sincerely appreciate your honest comments regarding the communication upon arrival. We are sorry that essential information about our swimming pools, operating hours, Wi-Fi, and hotel facilities was not properly explained during your check-in. A good welcome should be more than a smile; our guests should leave the reception feeling informed, comfortable, and ready to enjoy everything the hotel has to offer. I am equally sorry to hear that you did not receive the proactive attention you expected while using our pool. You should not have had to search for assistance when needing towels or service. We have taken your comments seriously and will share them with both our Front Office and pool service teams as an opportunity to reinforce more attentive and proactive guest care. Thank you for being open about both the things you enjoyed and the areas where we could have done better. Feedback like yours is genuinely valuable because it helps us understand the experience from our guest’s perspective and improve the small details that can make a big difference. Thank you once again for your wonderful review and for choosing to stay at ibis Styles Phuket Bangtao. We truly hope to have the opportunity to welcome you back and provide you with an even smoother and more attentive experience next time. Warm regards, Fahad P. ibis Styles Phuket Bangtao Team

Dear Mr. Chaiyapol M., Thank you so much for your wonderful review and for choosing to stay at ibis Styles Phuket Bangtao. We are very pleased to hear that you had a comfortable stay and appreciated the good manners of our team, as well as their prompt response whenever you requested something for your room. It is always rewarding to know that our colleagues were attentive and ready to assist you. At the same time, thank you for sharing the details about the sounds you experienced during your first night. We sincerely apologize for the disturbance caused by the sound of water flowing through the pipes and the slight air-conditioning noise. We completely understand how even small noises can affect the comfort and quality of a good night's sleep. Your feedback is very helpful, and we will share it with our Engineering team so they can look into these points carefully and identify what can be improved. We truly appreciate you bringing this to our attention. It is wonderful to hear that, despite these minor inconveniences, you still enjoyed your stay and felt that our service made a positive difference. We hope to have the opportunity to welcome you back and provide an even more peaceful and comfortable experience next time. Thank you once again for your wonderful review and for choosing to stay with us. We look forward to welcoming you back for another enjoyable visit in the near future. Warm regards, Fahad P. ibis Styles Phuket Bangtao Team

Dear Channit N., Thank you so much for your wonderful review and for choosing to stay at ibis Styles Phuket Bangtao. We are truly delighted to hear that you and your family had such a wonderful stay with us. It is especially heartwarming to know that Khun Ning and our Front Desk team gave you such a warm welcome and helped you feel at home from the moment you arrived. A very special thank you for recognizing Khun Jo, Kib, Whan, and Fern from our restaurant team. We are so happy to hear that their friendly, attentive, and caring service made each of your dining experiences enjoyable. We will certainly share your kind words with them, as feedback like yours means so much to our team. We are also pleased that you enjoyed our convenient location, with the beach, restaurants, and other amenities close by. Most importantly, knowing that our team helped make your family journey memorable and unforgettable is the greatest compliment we could receive. Thank you once again for your wonderful review and for choosing to stay at ibis Styles Phuket Bangtao. Thank you once again for choosing to stay with us. We look forward to welcoming you and your family back for another enjoyable visit in the near future. Warm regards, Fahad P. ibis Styles Phuket Bangtao Team

Dear Hans C. V., Thank you so much for your wonderful review and for choosing to stay at ibis Styles Phuket Bangtao. It truly means a lot to us to know that you chose to stay with us for almost a month and that you enjoyed such a comfortable and memorable experience. We are delighted that you appreciated our convenient location, shuttle service, and easy access to Bangtao Muay Thai and MMA Gym, as well as our rooftop gym and pools. A very special thank you for recognizing Sawsi for her dedication and professionalism in keeping your room clean and fresh throughout your extended stay. We will certainly share your kind words with her. We are also grateful for your lovely comments about Jasmine, Liu, and the rest of our restaurant team. Your appreciation will be a wonderful encouragement for everyone. We are especially happy to hear that you would love to stay with us again next summer. We certainly hope to welcome you back and make your next extended stay just as enjoyable. Please do keep an eye out for our future promotions and special offers. Thank you once again for your wonderful review and for choosing to stay at ibis Styles Phuket Bangtao. Thank you once again for choosing to stay with us. We look forward to welcoming you back for another enjoyable visit in the near future. Warm regards, Fahad P. ibis Styles Phuket Bangtao Team

Dear Dekan R., Thank you so much for your wonderful review and for choosing to stay at ibis Styles Phuket Bangtao. We are truly delighted to hear that you had such a fantastic stay with us. It brings us great joy to know that our team made you feel warmly welcomed from the moment you arrived and that your check-in experience was seamless from start to finish. A very special thank you for recognizing Grace and Miew. We are so pleased that the room upgrade made your stay even more memorable and that they helped you feel genuinely valued. We would also like to thank you for your kind words about Jean. Knowing that your room was kept perfectly clean and comfortable throughout your stay is exactly the experience we strive to provide, and we will be delighted to share your compliments with all of them. We are especially honored by your recommendation and grateful that you found our hotel suitable for solo travelers, couples, and families alike. It is wonderful to know that our Muslim-friendly facilities and warm hospitality made your stay even more comfortable. Comments like yours inspire our team to continue creating memorable experiences for every guest. Thank you once again for your wonderful review and for choosing to stay at ibis Styles Phuket Bangtao. Thank you once again for choosing to stay with us. We look forward to welcoming you back for another enjoyable visit in the near future. Warm regards, Fahad P. ibis Styles Phuket Bangtao Team