Banyan Tree Phuket 5 stars

TripAdvisor rating 4.6/5 4,110 reviews

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33 33 27 Moo Srisoonthorn Rd, Cherngtalay Amphur Talang, 83110 PHUKET, Thailand

Description

Hotel extras

  • Largest all-pool villa resort in Thailand with 218 villas

  • Award winning Banyan Tree Spa offering relaxing rituals and focused wellbeing spa treatments.

  • DoublePool Villas offer the perfect setting for a romantic getaway with exclusive offerings.

  • 18-hole golf course catering to pro-golfers and beginners.

  • 6 onsite restaurants & bars including signature outlet Saffron and floating Bar - Tin Tapas

Our accommodation(s)

Hotel location

Banyan Tree Phuket

33 33 27 Moo Srisoonthorn Rd, Cherngtalay Amphur Talang
83110 PHUKET
Thailand

GPS:8.012421, 98.295657

Telephone
Fax +66 76 325 552

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.6/5  4,110 reviews

Certificate of excellence 2025

Fantastic family stay with superb villas, service and experiences

TripAdvisor rating 5.0/5

Helen G TripAdvisor review

We stayed at Banyan Tree Phuket for 9 nights (21–30 December) as a family of four in a Two-Bedroom Signature Villa with private pool. Villa 803 was perfectly located and extremely spacious, with a large private pool and plenty of shade — ideal for families. Housekeeping was excellent with daily cleaning and evening turndown, and the beds were very comfortable. The resort is beautiful, peaceful and immaculately maintained, and during Christmas it was tastefully decorated, creating a festive yet relaxed atmosphere. The staff were outstanding throughout our stay — warm, professional and genuinely caring. Special thanks to Niwat and Kwang for their exceptional service. Dining highlights included Saffron (excellent Thai), Hojo (Japanese) and our favourite, the Banyan Tree Café overlooking the golf course. We weren’t fans of Tre Italian. The Christmas Eve buffet at the Watercourt was very impressive, and Christmas Day brunch at Rava Beach Club was lively and fun with great food. Trips organised by Banyan Tree were superb. The private speedboat trip to Phi Phi, Bamboo Island and Maya Bay was a highlight. Visiting Maya Bay, where The Beach starring Leonardo DiCaprio was filmed, was fascinating — especially learning how its popularity surged after the movie and how it is now carefully regulated to protect the environment. We also visited Monkey Island, and the snorkelling at Bamboo Island was outstanding with crystal-clear water and abundant marine life. Our guide White and the boat crew were excellent. The Phuket Elephant Sanctuary was another standout experience. Meeting Marigold, a blind elephant who gently responded to human touch, was incredibly moving. The golf course was pleasant (played once). We also ate outside the resort at Etna, which was excellent, and Benjarong at the Dusit Thani Hotel, easily reached via the hotel shuttle bus. Benjarong was fine — food was decent — but it lacked atmosphere and didn’t quite live up to expectations based on its TripAdvisor reviews. A couple of practical points: mosquitoes are prevalent, particularly in the evenings, so bring strong repellent. Also, the resort does not have direct access to a private beach, which is a shame. One final mention of outstanding service: on our departure day our flight wasn’t until 11:50pm, with airport transfer at 7:50pm, despite a 12 noon checkout. The hotel very kindly provided us with another villa from 12–4pm, which was hugely appreciated and made the long departure day far more comfortable. Overall, Banyan Tree Phuket delivered a luxurious yet relaxed family holiday with exceptional service and memorable experiences. We would happily return and highly recommend it. ⭐⭐⭐⭐⭐

Dear Helen G, Warm greetings from Banyan Tree Phuket. Thank you very much for taking the time to share such a thoughtful and detailed review of your recent family stay with us. We are truly delighted to learn that you had a memorable and enjoyable holiday and that our Two-Bedroom Signature Villa, facilities, dining experiences, and excursions contributed positively to your time in Phuket. Your kind words about our associates mean a great deal to us. We are especially pleased to know that Niwat and Kwang made a positive impression, and your appreciation will be shared with them and the entire team as encouragement and recognition of their dedication. It is wonderful to hear that you enjoyed our festive atmosphere, culinary offerings, island excursions, and meaningful experiences such as your visit to the Phuket Elephant Sanctuary. We are also grateful for your understanding regarding the natural surroundings and your helpful notes, which we will take into consideration as we continue to enhance the guest experience. We are particularly pleased that the additional villa arrangement on your departure day helped make your journey home more comfortable. It was our pleasure to assist, and we are glad it added value to your stay. Thank you once again for your recommendation and trust in Banyan Tree Phuket. We truly hope to have the pleasure of welcoming you and your family back for another relaxing and memorable stay in the future. Warm regards, Salah Bsisso Hotel Manager

Sub sub par

TripAdvisor rating 1.0/5

Amy E TripAdvisor review

This is definitely NOT a five star or even four star hotel. It’s sub par. Toilets don’t work. Place is worn and unkept to the point of feeling dirty. I could go on…

Dear amye531, Thank you very much for sharing your recent experience with us. We are truly sorry to learn that your stay at Banyan Tree Phuket did not meet the expectations that we strive to uphold, and we extend our sincerest apologies for the disappointment you encountered. Please know that your comments are very important to us, as they provide valuable insight into areas where our service and facilities can be enhanced. We deeply regret that certain aspects of your stay did not reflect the standards of comfort, attention, and care that we wish every guest to experience. At Banyan Tree, our vision has always been to deliver more than just a stay, we aim to create memorable journeys marked by thoughtful service and heartfelt hospitality. It is truly disheartening to know that we fell short of this commitment during your visit. Your feedback has been carefully shared with our team leaders and respective department for thorough review and improvement. We take your observations to heart, and we are committed to ensuring that our guests feel not only well cared for, but also genuinely valued throughout their time with us. While we cannot change the impression left by your most recent visit, we would be truly grateful for another opportunity to welcome you back in the near future. Should your travels bring you once again to Phuket, it would be our genuine honor to personally assist in curating your stay ensuring that every aspect is thoughtfully arranged and that your next experience is seamless, comfortable, and truly reflective of the Banyan Tree philosophy of exceptional hospitality. Once again, please accept our deepest apologies and our gratitude for bringing your experience to our attention. We remain dedicated to learning from your feedback and to continuously improving for the benefit of all our guests. Warm regards, Salah Bsisso Hotel Manager

The very best of Thailand, and such incredible service. We will be back!

TripAdvisor rating 5.0/5

Shauravi M TripAdvisor review

We had absolutely the very best trip to Banyan Tree in Phuket. The service is simply unbeatable. The food, the number of restaurants (fab Japanese, Italian), the proximity to golf, the number of activities for our kids. The Kickboxing teacher Sunny was fab, the Tennis coach Paul was five stars. The manager Jinny and also Eve were SO helpful. They really went above and beyond, and truly made our trip super special. We are considering Banyan Tree for our trip to Mexico later this year, and back again in December 2026 because nowhere we have stayed has matched this genuinely caring service. The proximity to Bang Tao beach, Smigo’s laid back vibe and their own beach club Rava were also so fab. The hotel staff were all extremely kind and considerate with our children. The pool villas were a treat and really made our holiday standout. Also the spa and massages. We could go on and on….and hence we will be back

Dear SMTravell, Warm greetings from Banyan Tree Phuket. Thank you very much for sharing such an incredibly generous and uplifting message with us. We are truly honored by your kind words and delighted to know that your stay with us was such a memorable and meaningful experience for you and your family. It brings us immense joy to learn that our service, culinary offerings, pool villas, spa experiences, and family-friendly activities all contributed to making your holiday so special. Your recognition of our colleagues Sunny, Paul, Jinny, Eve, and the wider team means a great deal to us. They will be deeply touched to know that their care, dedication, and genuine hospitality helped create lasting memories for your family. We are especially pleased to hear that your children felt so well cared for and welcomed, as creating thoughtful, heartfelt experiences for families is something we truly value. Knowing that our resort, surroundings, and sense of place from Bang Tao Beach to RAVA Beach Club enhanced your stay makes us immensely proud. Your kind consideration of returning to Banyan Tree Phuket in the future, as well as exploring other Banyan Tree destinations, is the highest compliment we could receive. It truly inspires us to continue delivering the sincere, attentive service that defines the Banyan Tree experience. Thank you once again for choosing Banyan Tree Phuket and for sharing such heartfelt feedback. We very much look forward to the pleasure of welcoming you and your family back for another exceptional stay. Warmest regards, Salah Bsisso Hotel Manager

Such a beautiful stay 💞

TripAdvisor rating 5.0/5

Leanne C TripAdvisor review

Such an incredible hotel and staff are amazing, I had two treatments also whilst I was here and both were exceptional. They were amazing with kids, the breakfast was delicious and the christmas entertainment on Xmas day was great. Only draw back was the AC in the rooms weren't good, felt very sticky all the time.

Dear F4601ESleannec,, Warm greetings from Banyan Tree Phuket. Thank you very much for taking the time to share your kind feedback with us. We are truly delighted to know that you enjoyed your stay and that our team, spa treatments, family-friendly service, breakfast experience, and Christmas Day entertainment all contributed to a memorable and enjoyable holiday. Your generous words mean a great deal to us and serve as wonderful encouragement to our entire team. At the same time, please accept our sincere apologies for the discomfort you experienced during your stay. We regret any inconvenience this may have caused and truly appreciate your understanding. Your feedback is important to us, as it helps us continuously improve the comfort and overall experience of our guests. Once again, thank you for choosing Banyan Tree Phuket for your festive getaway. It would be our pleasure to welcome you and your family back in the future, allowing us the opportunity to create another relaxing, seamless, and memorable stay for you. Warm regards, Salah Bsisso Hotel Manager

Exceptional service… BT Phuket

TripAdvisor rating 5.0/5

Pare C TripAdvisor review

We've had the absolute pleasure of experiencing Banyan Tree Phuket numerous times, and the exceptional service has truly set the bar high, with every staff member radiating warmth and providing top-notch care. The pool bar service, expertly handled by Khun O, Men, Gem, Ple, and Poo, is nothing short of phenomenal. The kids' club is a haven for little ones, and our young ones couldn't help but beam with joy, their tears of sadness a testament to the fun, as they declared one week to be far too short. The Double Pool Villa team consistently delivers outstanding hospitality, showering us with attention and care, a truly unforgettable experience.

Dear parecalder, Warm greetings from Banyan Tree Phuket. Thank you very much for sharing such a wonderful and heartfelt review of your experience with us. We are truly honored by your continued support and loyalty, and it means a great deal to us that Banyan Tree Phuket continues to hold a special place in your travels. Your kind recognition of our associates is deeply appreciated. We are delighted to hear that O, Men, Gem, Ple, and Poo at the Pool Bar made your moments by the lagoon so memorable, and that our Kids’ Club brought so much joy to your little ones so much so that one week felt far too short. It is especially rewarding to know that our Double Pool Villa team was able to deliver the attentive, caring, and personalized hospitality that defines the Banyan Tree experience. Please rest assured that your generous words will be shared with the teams mentioned, as they serve as great encouragement and inspiration for all of us. Thank you once again for your continued support and loyalty. We truly look forward to welcoming you and your family back for many more unforgettable stays in the near future. Warm regards, Salah Bsisso Hotel Manager

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