Novotel Phuket Kamala Beach 4 stars

Customer review rating (ALL Rating) 4.3/5 1,386 reviews

Novotel Phuket Kamala Beach - Image 1
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Description

Hotel extras

  • Direct beachfront access

  • Rooftop bar with stunning sea views

  • Only a short drive from the hustle and bustle of Patong

  • Jacuzzi and Pool Villas with private water features

Our accommodation(s)

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Hotel location

Novotel Phuket Kamala Beach

118/16 Moo 3, Tambon Kamala, Amphur Kathu
83150 PHUKET
Thailand

GPS:7.96337, 98.28372

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,386 reviews

TripAdvisor Rating  4.0/5  2,445 reviews

Certificate of excellence 2024

good location

Customer review rating 3.5/5

John H. Couples - Confirmed reviews ALL

good

Amazing room, overlooking the beach. Could sleep to the sound of waves. Very relaxed and beautiful area. Would definitely want to go back.

Customer review rating 5.0/5

H. L. Couples - Confirmed reviews ALL

Staff were exceptional. All very helpful and kind. The hotel room is sublime, spacious and I would say top tier. Best view of the ocean, beautiful beach, loved that it felt private to Novotel residents only. The breakfast was phenomenal! Lots of halal options. Ended up having dinners and lunch at the resturant - it was fantastic.

friendly staff and amazing service

Customer review rating 4.0/5

Andrew Couples - Confirmed reviews ALL

As a frequent traveller for both work and leisure, stay at Novotel Kamala beach is nothing short of amazing. Beautifully situated right next to the beach, you cant ask for a better location. The breakfast spread can do with more choices but it does hit all the right spots if you are looking to get a quick meal. Recommend to seat outside to enjoy the scenery. Big shout out to the hotel staff at the concierge - polite, attentive and welcoming. The room- can do with more lights but that wasnt a problem. Toilet is clean but signs of age is visible - not a problem as well. Everything was working well as it suppose to. If you are looking for a very relaxed trip with a calming experience you can choose this hotel.

Wonderful Stay at Novotel Kamala Beach

TripAdvisor rating 5.0/5

ashishgH3898PD TripAdvisor review

I recently stayed at Novotel Kamala Beach for 3 nights, and my experience was nothing short of fantastic. As an Accor Plus Gold Member, I was delighted when they upgraded me to a stunning Pool Villa, which made my trip extra special. The hotel’s restaurant served delicious food—every dish was on point! Whether it was local Thai flavors or international options, everything exceeded expectations. I also had the chance to enjoy a private cabana for a day by their beach, which was such a relaxing and luxurious touch. The hotel’s pool is great, but since I had my own private pool in the villa, I mostly spent time there. Still, the main pool had a lively yet laid-back vibe, perfect for anyone wanting to take a dip or just hang out. The thoughtful details really stood out—like the welcome drinks upon arrival, which were so refreshing after the travel. And without a doubt, the staff at this property are some of the best I've encountered. Friendly, helpful, and always making sure you have everything you need for a wonderful stay. I had an amazing experience, and I highly recommend this hotel—especially for those looking for a tranquil beachfront getaway in Phuket. I’d happily return!

Dear ashishgH3898PD, Thank you for taking the time to share your fantastic experience at Novotel Kamala Beach! We are thrilled to hear that your stay exceeded your expectations and that you enjoyed the upgrade to our stunning Pool Villa. It’s always our goal to provide our guests with memorable experiences, and we’re delighted that you felt special during your visit. We're also glad to know you appreciated the diverse culinary options available at our restaurant and that your meal experiences were delightful. It's wonderful to hear that you found relaxation in our private cabana and enjoyed the ambiance of our pool, even with your own private oasis just steps away. Your kind words about our staff mean a lot to us. We take great pride in delivering exceptional service, and we are pleased to know that our team made a positive impact on your stay. Thank you once again for your thoughtful feedback and for recommending us as a tranquil beachfront getaway in Phuket. We look forward to welcoming you back for another amazing experience! Warm regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Regret choosing this hotel

Customer review rating 1.5/5

Imim Couples - Confirmed reviews ALL

novotel phuket kamala beach reviews All Images Maps Videos News Shopping Web Books Short videos Flights Finance Search tools Feedback Novotel Phuket Kamala Beach 4.3(2.3K) ‧ 4-star hotel Overview Prices Reviews By owner Location Photos About 4.3 Very good 2,325 reviews Nature Service Property Location Fitness Breakfast Room Cleanliness + 23 "Good service from staff both of reception and restaurant." "I enjoyed my stay.. lovely staffs, good location and resonable price." "I ordered a chicken curry and received an excellent curry with chicken vapours." Reviews All villa60 ocean57 sunset49 happy hour27 +6 Sort by Most relevant Newest Highest Lowest imi M. Local Guide·352 reviews·882 photos Holiday | Couple This hotel does not merit the Novotel brand or Accor hotel brand association. Service overall is mediocre, staff rarely say hello or acknowledge you. Most staff only speak Thai. …More Photo 1 in review by imi M. Photo 2 in review by imi M. Photo 3 in review by imi M. Photo 4 in review by imi M.+20 Wanderer Local Guide·58 reviews·29 photos 6 days ago New Holiday | Couple Biggest complaint is the bathroom. It has floor to ceiling frosted windows in the shower and toilet which face the bed. One light switch for the shower, sink, and toilet. If someone gets up at night or napping to go in, the entire room …More Nils Rehäußer Local Guide·58 reviews·215 photos a month ago Holiday | Couple Our stay at Novotel Phuket Kamala Beach was absolutely magical! We stayed in a villa with the most breathtaking sea view and our own private rooftop pool—it was pure paradise. …More Photo 1 in review by Nils Rehäußer Photo 2 in review by Nils Rehäußer Photo 3 in review by Nils Rehäußer Photo 4 in review by Nils Rehäußer+8 Ollie X 5 reviews a month ago Book any other hotel on the beach, seriously. This Novotel is not even close to a 4 star hotel, the only thing remarkable about the room was just how unimpressive it was: …More Novotel Phuket Kamala Beach (owner) a month ago Dear Ollie X, Thank you for taking the time to tell us about your experience at the Novotel Phuket Kamala Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Phuket Kamala Beach, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Phonchanok Jinpon Digital Marketing & Communication Mgr. Booking.com App installed Novotel Phuket Kamala Beach “It was very clean. Breakfast was very various and delicious.” ... “The view and the pool area were fantastic. Breakfast had everything I could have wanted and ... 7.8/10(1,445) · Prices for upcoming dates start at $140 per night (We Price Match) Another Excuse to Travel 🌏 https://anotherexcusetotravel.com › ... Novotel Kamala Beach Phuket Review Mar 8, 2567 BE — Overall, I still like it and think it's a good value option in Phuket if you're looking for somewhere more relaxed. Phuket 101 https://www.phuket101.net › novo... Novotel Phuket Kamala Beach A well-designed room with an infinity pool above one of the most beautiful beaches of Phuket, a rooftop bar, an excellent spa and great staff. It's a walking ... 4.4(47) Discussions and forums I will stay at Novotel Kamala Resort Phuket at... Tripadvisor · 5y Novotel Phuket Kamala Beach, Kamala: "I will stay at Novotel Kamala Resort Phuket at..." | Check out 6 answers, plus 1657 reviews and 3593 ... More Novotel Kamala Beach OR Katathani Phuket Beach Resort Tripadvisor · 8 answers · 6y Novotel Phuket Kamala Beach or Dusit Thani Laguna Phuket? Tripadvisor · 4 answers · 5y People also ask Which is better Kamala Beach or Kata Beach? Is Kamala Beach swimmable? Is Kamala Beach lively? How far is novotel Phuket from airport? Feedback Expedia App installed Novotel Phuket Kamala Beach Reviews, Deals & Photos 2025 Travelers love the great staff, ambiance, food, gym, and location. Stay at this 4-star beach hotel in Kamala. Enjoy free WiFi, free parking, ... 8.2/10(625) ALL - Accor Live Limitless https://all.accor.com › hotel › inde... Novotel Phuket Kamala Beach Resort | all.accor.com - ALL 821 reviews 8.3/10 Location. 982 reviews 6.9/10 Room. 1,119 reviews 8.4/10 Service. 18 reviews 6.7/10 WiFi. 616 reviews 9/10 Beach. 448 reviews 8.1/10 Breakfast. 4.3(1,387) Booking.com App installed Novotel Phuket Kamala Beach “It was so beautiful, the ocean villa room had the most perfect views. The staff were so friendly and accommodating. I loved the pool area, particularly how it ... 7.8/10(1,443) · Prices for upcoming dates start at £130 per night (We Price Match) Novotel Phuket Kamala Beach https://www.novotelphuketkamala.com Novotel Kamala Beach | 4 Star Hotel Kamala Beach, Phuket | Official Site Amazing stay at Novotel kamala beach. The location was stunning, with breathtaking ocean views and the relaxing sound of waves. The hotel was spotless and ... Rooms & SuitesGalleryRestaurants and BarsContact UsSpa and WellnessOn The RoofSoul Kitchen KAYAK https://www.kayak.com › Kamala-... Novotel Phuket Kamala Beach (Sha Plus+) - Hotels Reviews of Novotel Phuket Kamala Beach (Sha Plus+). 8.0. Very good2,854 verified reviews. Pros +. free shuttle to town centerin 8 reviews; "Value for money ... 8/10(2,854) · $42 per night (Latest starting price for this hotel) People also search for Kamala Beach Resort Novotel Kamala breakfast Hotel Kamala Thavorn Beach Village Resort & Spa Tripadvisor Results are personalised - Try without personalisation Thailand Khlong Nong Nguhao, Nong Prue, Bang Phli District, Samut Prakan - From your device Update location Dark theme: offHelpFeedback PrivacyTerms imi M. Local Guide·352 reviews·882 photos a day ago New Holiday | Couple This hotel does not merit the Novotel brand or Accor hotel brand association. Service overall is mediocre, staff rarely say hello or acknowledge you. Most staff only speak Thai. There is water always in front of the hotel from a side water discharge drain/canal which creates lots of mosquitoes (see pictures). Guests step barefoot into this polluted water without knowing the danger it presents to them and the hotel has no warning signs or mitigation for this. The one time we had dinner in their main restaurant was our last time...... as our chicken burger was almost raw and entire. Japanese set was served at once (soup, salad, Main course, etc.) The Food and Beverage Manager was on us the rest of the 2 days apologizing at every turn and offering complimentary food/etc. but we refused and paid all our bills at checkout. Best staff mention goes to Nat (see his picture) as he was really great in service and understanding what we wanted (his English was excellent). Free ice cubes available on ground floor. Bicycles available for rental. Beach towels require you to sign out and sign back in when you return them. The entertainment every day is a solo singer who signs only American songs but quite badly (sorry I don't want to single him out but being from the USA it was unbearable). Go next door to the Intercontinental Hotel for dinner and better entertainment.... Or 3 properties over to Café del Mar (both beachfront). Rooms are well furnished and comfortable with everything you need.... but be careful which rooms you book.....most of the rooms are in the same building as the reception which have no view or a partial beach view.....if you book in this building, you will get lots of noise from the road/traffic accelerating uphill. We were lucky to have booked the king superior beach front which overlooked the pool and beach and was Ina separate building. Gym is well equipped.

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Other web-users rate our hotel

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