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Novotel Phuket Kamala Beach Hotel 4 stars

Customer review rating 4.4/5 5,196 reviews

ALLSAFE approved hotel

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Novotel Phuket Kamala Beach
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+ 27 Services

Hotel extras

  • Direct beachfront access

  • Rooftop bar with stunning sea views

  • Only a short drive from the hustle and bustle of Patong

  • Free flow and unique beverage experience with MyGlass package

  • 166 rooms including beachfront Jacuzzi and Pool Villas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • PHUKET INTL AIRPORT Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being Paying
  • Services for children
  • Golf Paying
  • Beach and water sports Paying
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 3 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Phuket Kamala Beach

118/16 Moo 3
Tambon Kamala, Amphur Kathu
83150 phuket
thailand

Tel: +6676303700

Fax: (+66)76/303777

Check-in from 14h00

Check out up to 11h00

  • By plane

    PHUKET INT AIRPORT At 24km / 14.91 miles

  • By plane

    PHUKET INTL AIRPORT At 24km / 14.91 miles - Shuttle paying

GPS :7.96337, 98.28372

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior King Room

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Ocean Side

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: Garden View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Ocean King Room

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: Ocean/Sea view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Twin Room

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

SOUL KITCHEN

Type of cuisine: International

Soul Kitchen, our all day dining venue, prepares a full range of Western, Asian and Indian cuisine using fresh and local produce. Special dinners, themed buffets private dining area and Kids Menu. International wine and beverage list available.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -
Lunch

ON THE ROOF

The On The Roof as its name suggests is a rooftop bar with amazing views over the Andaman sea ! Watch the sunset whilst enjoying your favourite cocktails and tasty treats from the kitchen.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Lunch

THE LIVING ROOM

Quiet and modern, the bar offers stunning views of the Andaman Sea and overlooks the pool. Enjoy great food and a wide variety of drinks, cocktails and wines from around the world, while watching your favourite sporting events on our large HD TV screens.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Lunch

LILO

Enjoy your drink at Lilo, whilst looking out to sea. The bar is only metres from the beach and is the perfect spot to relax. Guests can also enjoy the great cocktails, beers, wine and soft drinks available at the swim up bar.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Lunch

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 220

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Phuket Kamala Beach

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,196 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,221 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice beach front wit h excellent services

Customer review rating 4.5/5

Tony Couples - 20/05/2021 Confirmed reviews ALL

The hotel sits in very good location of Kamala beach. The pool looks nice, even the gym and spa were closed due to the outbreak. I asked for an upgrade to any room with bathtub and the staff was very supportive to offer room upgrade on the second night. Thank you very much for that. It was so impressive with the room.

Dear Tony, Thank you very much for taking the time to provide us with your valuable feedback. It really is appreciated by all of us here at Novotel Phuket Kamala Beach. We consider ourselves very lucky to be situated on such a beautiful stretch of beach and we couldn’t be happier that you were able to enjoy it. It is also a pleasure to hear that you were impressed with the room and we will make sure your kind words regarding our service staff are passed on to the team. We hope to welcome you back again in the near future.. Sincerely, Andrew Lindsay Digital Marketing Manager

Good & comfortable staying.

Customer review rating 4.5/5

Dr. R. T. Families - 15/05/2021 Confirmed reviews ALL

The room is very beautiful and amazing sea view. Thank you for hospitality and service mind of all staffs. Really impressed!

Dear Dr. Rungroj T., On behalf of all of us here at Novotel Phuket Kamala Beach, we would like to warmly thank you for taking the time to provide a review of our resort. It was our pleasure to have provided you with the hospitality that you received and we couldn’t be happier that you had such an enjoyable stay with us. We hope to welcome you back for another comfortable stay in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Non room lobby only counter at front very convenient. Very clean and quiet room. Staffs will trained and courteous. Hotel entrance a bit challenge but thanks to gate keepers.

Customer review rating 4.5/5

Sydney K. W. Business - 14/05/2021 Confirmed reviews ALL

Simple process, well explained by lobby clerks. Restaurant and room services are great.

Dear Sydney K. W., Thank you very much for taking the time to provide us with your feedback. It really is appreciated by all of us here at Novotel Phuket Kamala Beach. We are delighted to see that you had such a positive experience at our resort and we hope to welcome you back for another pleasant stay in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Extremely well lokatedingelligent

Customer review rating 5.0/5

Bent C. Couples - 05/05/2021 Confirmed reviews ALL

Very polite and intelligence staff in the reception and other kinds of staff We met in every situation we needed help that - such as taxi and everything

Dear Mr. C., Thank you very much for taking the time to provide us with your feedback. It really is appreciated by all of us here at Novotel Phuket Kamala Beach. Our service staff are definitely our number one asset and it is always a pleasure to see their efforts recognized in reviews like yours. We will make sure your comments are passed on to Khun Pinky and the rest of the team. We hope to welcome you back again in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Brilliant location, comfortable room, excellent service

Customer review rating 5.0/5

Jarrod Couples - 23/04/2021 Confirmed reviews ALL

Grwat location on a lovely corner of the beach. Fantastic pool right on the beach. Super comfortable bed, room has all you need. Excellent service. Great spot.

Dear Jarrod, Thank you very much for taking the time to provide us with your valuable feedback. It really is appreciated by all of us here at Novotel Phuket Kamala Beach. We couldn’t agree with your more that we have a great location on the north end of Kamala Beach and we are delighted to see that you enjoyed it. We also appreciate you comment on the quality of our service and will make sure your feedback is shared with the rest of the team. It would be a pleasure to welcome you back again in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Disappointed

Customer review rating 1.5/5

Anonymous Friends - 22/04/2021 Confirmed reviews ALL

Novotel Kamala property is very run down, probably due to Covid closure, but there’s now excuse for the dirty corridor, which were not cleaned/mopped. There was dirt, dust and hair everywhere. We only slept in the hotel so that was fine. Our room was clean and quite comfortable.

Dear Guest, Thank you for taking the time to provide us with your feedback. Cleanliness is one of our top priorities, especially at the current moment, so we would like to sincerely apologize if there were any cleanliness issues with the corridor to your room or any other areas. We have already followed up with our Housekeeping team to make sure it is addressed immediately and so that it isn’t overlooked again in the future. With that being said, we are happy to see that you found your room to be clean and comfortable, and we appreciate you including this in your review. We do hope that you will give us the opportunity to welcome you back in the future, as we are confident that we can turn your experience around. If you are willing to give us another chance, please feel free to reach out to me directly at h7… Sincerely, Andrew Lindsay Digital Marketing Manager

Good one

Customer review rating 3.5/5

Marc Families - 22/04/2021 Confirmed reviews ALL

I stayed here for 3 days, my impressed was mister golf's car driver. He was so kind and done his job so well. Also please giving my compliments to the front road security officers. they offered me excellent experiences. Love how all housekeepers kept say hello when I walked around. however, food and those wait persons need to be more concern. it could have been better kub. thank you

Dear Marc, Thank you very much for taking the time to provide us with your feedback and for your kind words regarding our service staff. We will make sure your review is shared with our Bellman, Security team and Housekeeping team, as we know it will put a smile on their faces. At the same time, we apologize if you did not have as positive an experience at our restaurant. If you have any further feedback in terms of how it could have been improved, please feel free to reach out to me directly at h7… We hope to have the opportunity to welcome you back again in the future. Sincerely, Andrew Lindsay Digital Marketing Manager

Idyllic area

Customer review rating 4.5/5

Paul K. Solo - 21/04/2021 Confirmed reviews ALL

I love the location of the hotel. Right on the beach. Kamala beach is beautiful anyway but this north end is just perfect. They clean the beach every day. It is a very relaxing experience to stay there. Breakfast is good. Hotel is nice.

Dear Paul K., On behalf of the team here at Novotel Phuket Kamala Beach, we would like to warmly thank you for taking the time to provide a review of our hotel. We couldn’t agree with you more that Kamala Beach is a beautiful place and we are very grateful to be located on such a stunning strip of it. Maintaining this beauty is very important to us and it is always a pleasure to have our beach cleaning efforts recognized, so thank you again for your feedback. We hope to see you again in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

well located, private beach

Customer review rating 4.5/5

Kanteera S. Families - 19/04/2021 Confirmed reviews ALL

staff is helpful , quick check in & out , a lot of parking area and they upgrade room for us - It's very made us surprise! clean room

Dear Kanteera S., Thank you for taking the time to provide us with your valuable feedback following your recent stay at Novotel Phuket Kamala Beach. We are delighted to see that you enjoyed everything from our beautiful beachfront location to the cleanliness of our rooms and we hope to welcome you back for another relaxing vacation in in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Great hotel on the beach

Customer review rating 4.5/5

Anthony Couples - 18/04/2021 Confirmed reviews ALL

My third stay at this hotel. Located right on Kamala beach - just meters to the sand. Good pool and gym. Comfortable large king size bed. I was upgraded to a suite with balcony facing the beach. Friendly and efficient staff.

Dear Anthony, Thank you very much for taking the time to provide a review of our resort. It was a pleasure to have welcomed you back for a third stay. We are delighted to hear that you enjoyed the Suite, as well as the quality of service from our staff, and we do hope to welcome you back for another pleasant stay in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Nice resort

Customer review rating 4.0/5

Sadit Friends - 18/04/2021 Confirmed reviews ALL

I did enjoy all services from the hotel however only one comment that I would like to pass it to management. In the evening after I returned from downtown and I would like to park my car as where I used to park in the afternoon. Then one hotel staff has stopped me and telling me that this area has been reserved for VIP customer. I felt like nobody and unhappy to hear that. All customers should be treated the same right? Otherwise everything is good.......Restaurant staffs are very friendly and outgoing.

Dear Khun Sadit, Thank you for taking the time to provide us with your valuable feedback. We are pleased to see that you had an enjoyable stay at our resort. However, we would like to apologize for the incident with the parking and have already shared your comments with our team so that situations like this can be handled better in the future. We completely agree that all of our guests should be made to feel important and valued. Your comments regarding our restaurant staff are also very much appreciated and we will make sure to pass them on to the team. It would be a pleasure to welcome you back again in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Well locate but feel old

Customer review rating 3.5/5

Pharitdech Families - 18/04/2021 Confirmed reviews ALL

No sandal service in room Light on room design not comfort Good food Staff kind service

Dear Khun Pharitdech, Thank you for taking the time to provide us with your feedback. Our beachfront location on Kamala Bay certainly is a great spot and we are happy to hear that you enjoyed it. Regarding your room, we apologize if not all expected amenities were available and have shared your feedback with our management team for thoughtful consideration. We hope to have the opportunity to welcome you back again in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Good location

Customer review rating 4.0/5

Satorn Couples - 18/04/2021 Confirmed reviews ALL

Great location Nice staff Quite hard to find the entrance Room was nice Little drain smell from the toilet Breakfast was ok

Dear Khun Satorn, We would like to warmly thank you for taking the time to provide us with your feedback. The quality of our service and the beauty of our beachfront location are two aspects of our hotel that we take great pride in, so we are pleased to see that you enjoyed both. However, we apologize if there was ever a smell coming from the drain in your bathroom and have shared your feedback with our Housekeeping team to make sure that it is addressed, so thank you again for your review. We hope to welcome you back at our resort in the future. Sincerely, Andrew Lindsay Digital Marketing Manager

Hotel for beach relax ever

TripAdvisor rating 5.0/5

janenguyentra 18/04/2021 TripAdvisor review

We had 3 nights upgraded to the Ocean Suite with free of charge as the Gold Member, from this suite we could breath the beach air, feel the water and enjoy the panaroma view of sea. We would like to say we were very satisfied with the best ever services from the hotel. The staffs are very gentle, friendly, helpful and knowleadgeable. The furniture were very comfortable. The hotel is very clean throughout and the beach is super clean without trashes as I can see the staff cleaning it up regularly. Breakfast was good and suited all tastes, especially the Thai buffer dinner which the hotel organized for the Songkran on 13 April was super wonderful, all members of my family they all love it. We also enjoyed with the spa and massage, it was amazing. We were really enjoy, relax and had the best time in this hotel. I will definitely come back with my family for the next vacations and I would highly recommend this hotel to friends.

Dear Janenguyentra, Thank you very much for taking the time to provide such a positive review and for your strong recommendation of our hotel. It is reviews like yours that really brighten our day, so it really is appreciated by all of us here at Novotel Phuket Kamala Beach and we will make sure your comments are shared with the rest of the team. We look forward to welcoming you and your family back again in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Good stay with beachfront.

Customer review rating 3.5/5

Anonymous Families - 14/04/2021 Confirmed reviews ALL

The hotel is good to stay with beachfront.

Dear Guest, Thank you for taking the time to provide a review of our resort. We are pleased to see that you enjoyed your stay with us and that you appreciated the beachfront location. If you have any further feedback in terms of how we can make future stays with us even better, please feel free to reach out to me directly at h7…, as we are always looking for ways to further improve the guest experience at our hotel. We hope to welcome you back again in the future. Sincerely, Andrew Lindsay Digital Marketing Manager

Great place to stay on holidays

Customer review rating 4.5/5

Patcharapon Families - 14/04/2021 Confirmed reviews ALL

I hv a good experience here. Hotel locate on paceful corner on Kamala beach. Breakfast was a bit lower than expectation. Staff was very helpful and goos service-mind.

Dear Khun Patcharapon, Thank you very much for taking the time to provide a review of our resort. It is always a pleasure to know that our guests have enjoyed their time with us so we really do appreciate your feedback. Regarding our breakfast, we apologize if it did not fully meet expectations. If you have any further feedback in terms of how we can improve it, please feel free to reach out to me directly at h7…, as it is feedback like yours that allows us to continually improve our services. We hope to have the opportunity to welcome you back again in the future. Sincerely, Andrew Lindsay Digital Marketing Manager

Well stay

Customer review rating 4.0/5

X@imaster Couples - 14/04/2021 Confirmed reviews ALL

Good service, nice staffs and good clean room.

Dear X@IMaSTer, On behalf of the team here at Novotel Phuket Kamala Beach, we would like to warmly thank you for taking the time to provide us with your feedback. The quality of our service is of upmost importance to us, so it is always a pleasure to receive positive feedback regarding our team and we will make sure your comments are shared with them. We hope to see you again in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Location & Services

TripAdvisor rating 5.0/5

mcsonchai 13/04/2021 TripAdvisor review

You can easy travel to the hotel, easy to find and good location, the hotel is located on the beach of Kamala Namsai with a swimming pool right next to the beach. Making it possible to swim in the sea and pool water, the back side is on the main road Very good service staff Take care of customers The service is very polite. For us the second time. There is also local Phuket dessert when receiving in the room. Make you feel warm We request additional services. The hotel service was very quick. Good price and reasonable with the stay and service.

Lovely hotel

Customer review rating 4.5/5

Carly S. Solo - 11/04/2021 Confirmed reviews ALL

Very nice hotel, very helpful and kind staff, great breakfast, lovely beach :))

Dear Carly s., Thank you for taking the time to provide such a positive review of our resort. It really is appreciated by all of us here at Novotel Phuket Kamala Beach. We will make sure that your kind words are shared with our service staff, as it is their efforts that make our resort such a lovely place for our guests to vacation. It would be a pleasure to welcome you back at our resort in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Excellent Service in mind

TripAdvisor rating 5.0/5

numfonf2019 31/03/2021 TripAdvisor review

Staffs front office departments , reception bell man bar boy waiter waitress and night room boy are the best. Thank you for everyone . Excellent location for family . But I would like to check amenity in bathroom and complementary water . Like a housekeeping forgot it for my family every room .

Dear Numfon F, Thank you very much for your feedback and the kind words regarding our staff. We will make sure your comments are shared with the rest of the team, as we are certain it will put a smile on their faces. Regarding the water in your rooms, we sincerely apologize that this was missed and have already discussed it with our housekeeping team to prevent it from happening again. It would be an absolute pleasure to welcome you and your family back at our resort in the future. Sincerely, Andrew Lindsay Digital Marketing Manager

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