Novotel Phuket Kamala Beach Hotel 4 stars

Customer review rating 4.4/5 4,944 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Phuket Kamala Beach
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+ 27 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Direct beachfront access

  • Rooftop bar with stunning sea views

  • Only a short drive from the hustle and bustle of Patong

  • Free flow and unique beverage experience with MyGlass package

  • 166 rooms including beachfront Jacuzzi and Pool Villas

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • PHUKET INTL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-beingPaying
  • Services for children
  • GolfPaying
  • Beach and water sportsPaying
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Phuket Kamala Beach

118/16 Moo 3
Tambon Kamala, Amphur Kathu
83150
phuket
thailand

Tel: +6676303700

Fax: (+66)76/303777

Check-in from 14h00

Check out up to 11h00

  • By plane

    PHUKET INT AIRPORT At 24km / 14.91 miles

  • By plane

    PHUKET INTL AIRPORT At 24km / 14.91 miles - Shuttle paying

GPS :7.96337, 98.28372

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior King Room

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Ocean Side

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Ocean King Room

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Twin Room

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

SOUL KITCHEN

Type of cuisine: International

Soul Kitchen, our all day dining venue, prepares a full range of Western, Asian and Indian cuisine using fresh and local produce. Special dinners, themed buffets private dining area and Kids Menu. International wine and beverage list available.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ON THE ROOF

Non contractual photo

The On The Roof as its name suggests is a rooftop bar with amazing views over the Andaman sea ! Watch the sunset whilst enjoying your favourite cocktails and tasty treats from the kitchen.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LIVING ROOM

Non contractual photo

Quiet and modern, the bar offers stunning views of the Andaman Sea and overlooks the pool. Enjoy great food and a wide variety of drinks, cocktails and wines from around the world, while watching your favourite sporting events on our large HD TV screens.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LILO

Non contractual photo

Enjoy your drink at Lilo, whilst looking out to sea. The bar is only metres from the beach and is the perfect spot to relax. Guests can also enjoy the great cocktails, beers, wine and soft drinks available at the swim up bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 220

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Phuket Kamala Beach

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,944 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,200 reviews

Customer review rating 4.4/5

Thawee.boo Couples - 26/10/2020 Confirmed reviews ALL

Good service, view, room, but carpark

Dear Thawee.boo, Thank you very much for taking the time to provide us with your feedback. We are delighted to see that you had a positive experience at our resort and we hope to welcome you back for another pleasant stay in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Very Good Service , Room and Especially upgrade my room.

Customer review rating 4.4/5

Komdeth Friends - 26/10/2020 Confirmed reviews ALL

First of all this is a first time at Phuket and stay with Novotel Phuket Kamala Beach. I got Gold Member so The front desk upgraded me to the fantastic room and gave welcome drink to us. Thank you so much for your hospitable. I will come back to this hotel for sure. This hotel gave me a very good The memories. Thank you so much for Front Desk Team , House Keeping team and all people in this hotel.

Dear Komdeth, On behalf of the team here at Novotel Phuket Kamala Beach, we would like to warmly thank you for taking the time to provide such a positive review of our resort. It is a pleasure to hear that your first stay with us was so positive and we will make sure your comments are shared with the rest of our team, as we know it will put a smile on their faces. We look forward to welcoming you back again in the near future and hope that your next stay is just as pleasant as the last. Sincerely, Andrew Lindsay Digital Marketing Manager

Good stay, delicious breakfast, nice room

Customer review rating 4.4/5

Oragg Business - 26/10/2020 Confirmed reviews ALL

The room is nice and quiet, breakfast is so deliciuos

Dear Oragg, Thank you for taking time out of your day to provide a review of our resort. It really is appreciated by all of us here at Novotel Phuket Kamala Beach. We couldn’t be happier that you enjoyed everything from your room to the quality of our breakfast and we will make sure your comments are passed on to the rest of the team. It would be a pleasure to welcome you back again in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Good Stay

Customer review rating 4.4/5

Parinda N. Couples - 26/10/2020 Confirmed reviews ALL

I stay here for try surf, its very convenient just walk from hotel to beach. - Room was clean but look old. - Hotel staff service, mostly meet standard but lower from our expect especially staff at breakfast' bacon & egg station. He made us feel like he didn't want us to order. - One more thing we met inconveninet to car park. The golf cart was not work and they said we have to walk to car park by ourself with a lot of baggage.

Dear Parinda N., Thank you for taking the time to provide us with your valuable feedback, which helps us to continually improving our services. We are happy to hear that you enjoyed our beachfront location on the north end of Kamala Bay. However, we would like to sincerely apologize if the service at breakfast was not up to our usual standards and have already shared your feedback with our team at Soul Kitchen, as the quality of our service is of upmost importance to us. Regarding our golf cart, we addressed the issue as quickly as we could and it has now been fixed, but we apologize that it was not available when you required it. We do hope that you will give us another opportunity to welcome you back in the future, as we are confident that we can turn your experience around. Sincerely, Andrew Lindsay Digital Marketing Manager

well locate ,close and attached to the sea ,good stay

Customer review rating 4.4/5

Apinya S. Friends - 24/10/2020 Confirmed reviews ALL

nice staff ,sleep well with good bed and pillow,you can run from the room ‘s door to the sea immediately .

Dear Apinya S., We would like to warmly thank you for taking the time to provide us with your feedback following your recent stay at our resort. It is always our goal to provide our guests with a relaxing stay, so we are thrilled that it sounds like that this is what you experienced with us. We hope to welcome you back for another pleasant stay in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Lucky Day

Customer review rating 4.4/5

Sarawin T. Friends - 23/10/2020 Confirmed reviews ALL

We booked for 2 rooms 1 night, the rooms were clean and comfy with a good amenities, large balcony which you can hear a wave sound clearly. Not only the A/C and Wifi were perfect in our room, but bathroom also were neat and clean. We had enjoyed at a rooftop and good sleep next. A great sea view from swimming pool and only one step to a long white sand beach in front of the hotel The staff were friendly and good service ! Hope to spend many more night here for our next vacation, we enjoyed and love here oxox

Dear Sarawin T., Thank you for such a glowing review of our resort. It really is appreciated by all of us here at Novotel Phuket Kamala Beach. We put a lot of focus into the quality of our service, so it is a pleasure to see that you had a positive experience with our team and we will make sure your comments are passed on to them. We look forward to welcoming you back for another relaxing vacation in the future. Sincerely, Andrew Lindsay Digital Marketing Manager

OK stay

Customer review rating 4.4/5

Sophia Families - 23/10/2020 Confirmed reviews ALL

Well located on the beach, staff were friendly but hotel looked dated and not many restaurants nearby.

Dear Sophia, Thank you for taking the time to provide us with your feedback following your stay at our resort. We are happy to see that, overall, you had a positive experience with us and that you enjoyed our beachfront location and service. Regarding the number of restaurants nearby, we apologize if you weren’t able to find the selection of food that you were looking for. There are many restaurants in Phuket that are unfortunately closed due to Covid-19 but we will note that there are many restaurants along Kamala Beach that are now open and only a short walk away from our hotel. We hope to have the opportunity to welcome you back again in the future. Sincerely, Andrew Lindsay Digital Marketing Manager

Pleasant stay. Nice room.

Customer review rating 4.4/5

Br… Couples - 23/10/2020 Confirmed reviews ALL

- Pleasant stay with friendly staff. - Affordable price (promotion rate) for room and food menu offerings. - Would be good if breakfast can be little variety day to day (exactly the same for 8 nights is a bit boring) - More seafood ingredients menu at lunch/dinner

Dear Guest, Thank you very much for taking the time to provide us with your valuable feedback. It is a pleasure to see that you had a pleasant stay at our resort and that you found the service to be good. Your feedback regarding the daily breakfast selection and seafood options will be shared with our Executive Chef and his team for thoughtful consideration, so thank you again for your review. We hope to see you again in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Great stay

Customer review rating 4.4/5

Kunal Couples - 20/10/2020 Confirmed reviews ALL

Excellent facilities , caring staff and wonderful location. Possible wider breakfast options and meal menu would have been much appreciated.

Dear Kunal, We would like to warmly thank you for taking the time to provide us with your feedback following your recent stay at our resort. It is a pleasure to see that you had such a positive experience with us and that you appreciated both the location of our hotel and the quality of our service. Regarding our breakfast selection, we will share your feedback with our team at Soul Kitchen for thoughtful consideration, so thank you again for your review. We hope to see you again in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Overall happy with the stay, however food and beverage service below par

Customer review rating 4.4/5

Vijay B. Families - 18/10/2020 Confirmed reviews ALL

Overall good stay . But the dinner experience was something that does leave a bad taste. We ordered a pizza and fried rice and it took very long time to receive the order. There was just two tables occupied at time and after trying to enquire then was told by the staff that the kitchen was busy and there is rooms service orders also. However if this was mentioned at the time of order that there is a waiting time then it would have been appreciated. Finally when the food was delivered they brought everything together. So pizza was already cold. So atleast if they had bought pizza before instead waiting for the other food .

Dear Vijay B., Thank you very much for taking the time to provide us with your valuable feedback. We are pleased to see that, overall, you had a positive experience at our resort. At the same time, we would like to sincerely apologize for the experience you had at dinner, which was not up to our usual standards. We completely understand your frustration and agree that better communication could have improved the situation. As such, your feedback has already been shared with the respective teams so that the necessary improvements can be made. We hope to have the opportunity to welcome you back again in the future. Sincerely, Andrew Lindsay Digital Marketing Manager

Great location for a chill week end by the beach

Customer review rating 4.4/5

Anonymous Solo - 16/10/2020 Confirmed reviews ALL

I spent 2 nights at the Novotel. The staff was very friendly and helpful. Nice place to chill with a pool and step away from the beach.

Dear Guest, We really appreciate you taking the time to provide us with your feedback and couldn’t be happier that you had such an enjoyable stay with us. Our team will be delighted by your comments, so we will make sure that your review is passed on to them. It would be a pleasure to welcome you back at our resort in the future. Sincerely, Andrew Lindsay Digital Marketing Manager

Well trained staffs

Customer review rating 4.4/5

Adi Business - 09/10/2020 Confirmed reviews ALL

I have received a great experience from super friendly staffs in every touch point during my stay.

Dear Adi, Thank you for taking the time to provide a review of our resort following your recent stay with us. It really is appreciated by all of us here at Novotel Phuket Kamala Beach. The quality of our service is our number one priority, so we couldn’t be happier that you had such a positive experience with our team and will make sure that your comments are passed on to them. It would be a pleasure to welcome you back again in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Peaceful and clean room

Customer review rating 4.4/5

Miss J. C. Families - 09/10/2020 Confirmed reviews ALL

Due with the Covid Situation that the breakfast have limited selection for proteins and vegan. We will come back again . Thank you

Dear Miss Jirapa C., On behalf of the team here at Novotel Phuket Kamala Beach, we would like to warmly thank you for taking the time to provide us with your valuable feedback. We are happy to see that you had a peaceful experience at our resort and that you appreciated the cleanliness of our rooms. Regarding our breakfast selection, we apologize if we didn’t have all of the vegan options you were looking for and will share your comments with our Executive Chef and his team, so thank you again for your feedback. We hope to see you again in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Nice view, good location

Customer review rating 4.4/5

Thanat Solo - 07/10/2020 Confirmed reviews ALL

Had a lovely time staying in Novotel. Staff was really helpful.

Dear Khun Thanat, Thank you very much for taking the time to provide a review of our resort. It is a pleasure to know that you had a “lovely” time at our hotel and we will make sure your comments are passed on to the rest of the team. We hope to see you again in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Good stay

Customer review rating 4.4/5

Sawitree Business - 05/10/2020 Confirmed reviews ALL

Good view, good room condition, good staff manner and service, good breakfast

Dear Khun Sawitree, Thank you very much for taking the time to provide us with your feedback following your recent stay at our resort. It is always a pleasure to know when our guests have enjoyed every aspect of their stay with us, so we really do appreciate your review. We hope to see you again in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Everything is great

Customer review rating 4.4/5

Kanokwan A. Friends - 05/10/2020 Confirmed reviews ALL

Good service and nice room

Dear Kanokwan A., Thank you very much for taking the time to provide us with your feedback. It really is appreciated by all of us here at Novotel Phuket Kamala Beach. We are delighted to see that you found everything to be “great” and that you appreciated the level of service from our staff. We will make sure your feedback is passed on to the rest of the team. It would be a pleasure to welcome you back again in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Well located

Customer review rating 4.4/5

Suchart K. Couples - 04/10/2020 Confirmed reviews ALL

Very cmfortsble,good service

Dear Khun Suchart K., On behalf of the team here at Novotel Phuket Kamala Beach, we would like to warmly thank you for taking the time to provide a review of our resort. It is a pleasure to see that you had such an enjoyable stay with us and we hope to welcome you back for another pleasant vacation in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Overall is good

Customer review rating 4.4/5

Tae Couples - 25/09/2020 Confirmed reviews ALL

The roof need fix, sound like knock knock all the time because of the wind. Most staffs are really nice but not the security at the gate and some maid.

Dear Khun Tae, Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at our resort. We are happy to see that, overall, you enjoyed your time with us. It is true that we had some strong winds over the past couple of weeks and we apologize for any noise that came from the roof. We have already shared your feedback with our Engineering team to investigate the issue, so thank you for raising it with us. While we are pleased to know that you found the majority of our staff to be friendly, we sincerely apologize if you did not find this to be consistent throughout your stay and will make sure to share your comments with the respective teams, as the quality and consistency of our service is of upmost importance to us. We hope to have the opportunity to welcome you back again in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Great stay!

Customer review rating 4.4/5

Huib Couples - 24/09/2020 Confirmed reviews ALL

We had a great 3 days stay at the Novotel. Very friendly staff and a completely comfortable and spacious room with soft beds. Location is very good directly on Kamala beach.

Dear Huib, On behalf of the team here at Novotel Phuket Kamala Beach, we would like to warmly thank you for taking the time to provide us with your feedback. It is always a pleasure to know that our guests have enjoyed their time with us, so we really do appreciate your review. We hope to see you again in the near future and that your next stay is just as pleasant as the last. Sincerely, Andrew Lindsay Digital Marketing Manager

Good location, friendly staffs

Customer review rating 4.4/5

Bobby’s Couples - 23/09/2020 Confirmed reviews ALL

Shall be back in the future holiday

Dear Bobby, Thank you very much for taking the time to provide us with your feedback. It is a pleasure to see that you plan to return in the future and we hope that your next stay is just as pleasant as the last. Sincerely, Andrew Lindsay Digital Marketing Manager

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