Grand Mercure Lake Biwa Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.0/5 286 reviews

Grand Mercure Lake Biwa Resort & Spa - Image 1
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Description

Hotel extras

  • At our Lake Biwa onsen resort, enjoy the natural iron-rich waters of our outdoor hot springs.

  • Enjoy local delicacies in our buffet restaurant, with all-inclusive packages available.

  • Our luxury hotel in Lake Biwa offers stylish lake and mountain view rooms and suites.

  • A family-friendly resort on Lake Biwa, we're next to Ho Park, famous for its cherry blossoms.

  • Enjoy a convenient location just a 10-minute drive from the historical district of Nagahama.

Our accommodation(s)

Hotel location

Grand Mercure Lake Biwa Resort & Spa

38, Oshima Cho, Nagahama Shi
526-0066 SHIGA
Japan

GPS:35.37476, 136.26142

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Le Sensoriel

Enjoy Lake Biwa dining at Le Sensoriel, a modern lake-view buffet restaurant with a menu that changes with the seasons. Enjoy a wide variety of local and international cuisine with unlimited drinks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  286 reviews

Very enjoyable stay in a lovely location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

A resort-style hotel by the beautiful Lake Biwa. We found the staff very pleasant and helpful.

Customer review rating 4.5/5

Baroo Couples - Confirmed reviews ALL

Good location Great Breakfast Nice Room and impressed hospitality

nice stay

Customer review rating 4.5/5

Supasit K. Families - Confirmed reviews ALL

enjoy onsen facility and free drink so much

Overall is good

Customer review rating 4.5/5

Supakij N. Couples - Confirmed reviews ALL

I was appreciated with everything the hotel provided for me. Room was upgraded. Onsen was very good. Breakfast was very good. By the way, the lounge was extremely crowded. There should be the exclusive area for Platinum member like me .

Thank you very much for staying with us and for sharing your valuable feedback. We are delighted to hear that you appreciated the room upgrade, enjoyed our onsen, and found the breakfast to be very good. Your satisfaction is our greatest reward, and we are pleased to know that many aspects of your stay met your expectations. However, we regret to learn that the lounge was extremely crowded during your visit. We understand the importance of providing a comfortable and relaxing space, for our valued Platinum members. We will take your comments seriously, share them with all the staff in the hotel, and make every effort to provide service from the customer's point of view once again. We truly value your loyalty and look forward to welcoming you back for an even better experience in the future. Thank you for choosing our hotel. Grand Mercure Lake Biwa Front Staff

Lake Biwa view room, excellent breakfast, friendly staff

Customer review rating 4.5/5

Chye C. Couples - Confirmed reviews ALL

Had a lovely stay, enjoyed the hot spring onsen & thoroughly enjoyed the varieties of delicious food at breakfast

Thank you so much for choosing to stay with us and for sharing your delightful feedback. We are thrilled to hear that you had a lovely stay and enjoyed relaxing in our hot spring onsen. It’s also wonderful to know that you thoroughly enjoyed the variety of delicious options at breakfast. Your kind words are a great encouragement to our team, and we’re delighted that we could make your stay memorable. We look forward to welcoming you back for another relaxing and enjoyable experience in the future. Thank you once again for your kind review. Grand Mercure Lake Biwa Front Staff

Other web-users rate our hotel

  • 893 reviews 8.4/10 Location
  • 2,302 reviews 7.6/10 Room
  • 1,526 reviews 7/10 Service
  • 21 reviews 7.5/10 WiFi
  • 894 reviews 8.6/10 Value
  • 884 reviews 9.1/10 Breakfast
  • 646 reviews 8.5/10 Bar
  • 576 reviews 5.2/10 Cleanliness

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