Grand Mercure Lake Biwa Resort & Spa 5 stars

Name: Grand Mercure Lake Biwa Resort & Spa - ALL
Address: 38, Oshima Cho, Nagahama Shi, SHIGA, 526-0066, JP
Telephone: +81749642000
Rating: 4.0

Customer review rating (ALL Rating) 4.0/5 2,794 reviews

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Grand Mercure Lake Biwa Resort & Spa - Image 1

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53 53 photos

38, Oshima Cho, Nagahama Shi, 526-0066 SHIGA, Japan

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Grand Mercure Lake Biwa Resort & Spa

Upscale hotel for business and leisure

Grand Mercure Lake Biwa Resort & Spa sits on the banks of Lake Biwa, the oldest and largest freshwater lake in Japan. If you're looking for the best resort near Lake Biwa, our hotel has a beautiful lakeside location and easy access to the historical Tokaido region to explore. Relax by the pool with lake views or enjoy an onsen in our hot spring rock bath with natural iron-rich waters. Enjoy a serene atmosphere with upscale décor and rooms with mountain or lake views in our Lake Biwa onsen resort.

As well as being next to the lake, our premium hotel in Lake Biwa is also steps from Ho Park, famous for its cherry trees which blossom in spring. Within the park, you'll find the reconstructed 16th-century Nagahama Castle, with a museum about the city. Enjoy an all-inclusive package at our family-friendly resort in Lake Biwa and let us take care of your party during your stay. Our packages include breakfast, dinner, drinks, snacks in the lounge, and local discovery activities.

Enjoy views of Japan's largest freshwater lake at our hot spring hotel on Lake Biwa. From the lake view pool to the natural outdoor onsen, you can enjoy the tranquillity of the lakes and mountains and explore the historic city of Nagahama.

Nestled on the picturesque shores of Japan's largest and oldest lake, Grand Mercure Lake Biwa Resort & Spa offers a perfect immersion into the region's majestic nature, rich Tokaido history, delicious local cuisine and traditional cultural experiences.

Mitsuharu HASHIME, Hotel Management

Hotel extras

At our Lake Biwa onsen resort, enjoy the natural iron-rich waters of our outdoor hot springs.
Enjoy local delicacies in our buffet restaurant, overlooking the magnificent Lake Biwa.
Unwind at the complimentary lounge with alcoholic and non-alcoholic drinks and snacks.
A family-friendly resort on Lake Biwa, we're next to Ho Park, famous for its cherry blossoms.
Conveniently located just a 10-minute drive or a 20-minute walk from the historical district.

Our accommodation(s)

Room

Standard Room with 2 Single beds Lake View

5 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s) and 1 x Single sofa bed(s)
Views: Lake View

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Room

Standard Room with 2 Single beds Mount view

4 pers. max
21 m² / 226 sq ft

Bedding 2 x Single bed(s)

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Room

Standard Japanese-Western Style Room with 2 Single beds Lake View

7 pers. max
38 m² / 409 sq ft

Bedding 2 x Single bed(s) and 2 x Futon(s)
Views: Lake View

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Room

Standard Room 1 Double bed Mount view

3 pers. max
16 m² / 172 sq ft

Bedding 1 x Double bed(s)
Views: Mountain view

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Room

Standard Single Mount View

1 pers. max
14 m² / 150 sq ft

Bedding 1 x Single bed(s)

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Room

Classic Room with 2 Single beds Lake View

6 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: Lake View

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Room

Classic Room with 2 Single beds City View

4 pers. max
21 m² / 226 sq ft

Bedding 2 x Single bed(s)
Views: Mountain view

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Room

Classic Japanese style with 4 Futon Lake View

7 pers. max
36 m² / 387 sq ft

Bedding 4 x Futon(s)
Views: Lake View

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Room

Classic Single Mount View

1 pers. max
14 m² / 150 sq ft

Bedding 1 x Single bed(s)
Views: Mountain view

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Room

Classic Japanese-Western style with 2 Single beds Lake View

9 pers. max
57 m² / 613 sq ft

Bedding 2 x Single bed(s) and 4 x Futon(s)
Views: Lake View

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Room

Classic Accessible Room with 2 Single beds Lake View

2 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: Lake View
Accessible room

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Room

Classic Japanese style with 4 Futon Mount View

4 pers. max
36 m² / 387 sq ft

Bedding 3 x Futon(s)
Views: Mountain view

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Room

Classic Room with 2 Single beds Mount View

3 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s) and 1 x Single sofa bed(s)
Views: Mountain view

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Room

Standard Room with 2 Single beds Mount View

2 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: Mountain view

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Room

Standard Room, Family, Modern Japanese Style, 2 single beds / 3 futon beds

10 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s) and 3 x Futon(s)
Views: Lake View

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Room

Standard Room, Japanese-Western style, 2 single beds / 1 futon beds, Lake View

6 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s) and 1 x Futon(s)
Views: Lake View
Accessible room

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Room

classic Room 1 bunk bed

Non contractual photo

3 pers. max
14 m² / 150 sq ft

Bedding 1 x Bunk bed(s)
Views: Mountain view

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Suite

Standard Junior Suite with 1 King beds, Lake View

6 pers. max
72 m² / 775 sq ft

Bedding 2 x Single bed(s)

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Suite

Standard Junior Suite Japanese-Western style room with 2 Single beds Lake View

8 pers. max
72 m² / 775 sq ft

Bedding 2 x Futon(s) and 2 x Single bed(s)

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Suite

Deluxe Suite Lake View

6 pers. max
140 m² / 1506 sq ft

Bedding 2 x Single bed(s) and 1 x King size bed(s)
Views: Lake View

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Suite

Classic Junior Suite, Japanese-Western style, 2 Single beds, Mount View

8 pers. max
72 m² / 775 sq ft

Bedding 3 x Futon(s) and 2 x Single bed(s)
Views: Mountain view

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Room

Classic Accessible Room with 2 Single beds Lake View

2 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: Lake View
Accessible room

See availabilities

Room

Standard Room, Japanese-Western style, 2 single beds / 1 futon beds, Lake View

6 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s) and 1 x Futon(s)
Views: Lake View
Accessible room

See availabilities

Hotel location

Grand Mercure Lake Biwa Resort & Spa

38, Oshima Cho, Nagahama Shi
526-0066 SHIGA
Japan

GPS:35.37476, 136.26142

+81 749-64-2000

+81 749-64-2005

Railway station
Highway exit
Ferries

NAGAHAMA

Railway station

Access: 650 m / 0.4 mi 10 min walk / 4 min drive

Shuttle

Shuttle scheduled

NAGAHAMAPORT

Ferries

Access: 800 m / 0.5 mi 10 min walk / 3 min drive

NAGAHAMA IC

Highway exit

Access: 5.4 km / 3.36 mi 1 hrs 39 min walk / 15 min drive

Nagahama Castle

Historic monument

Kurokabe Square

Art and Culture

chikubushima

Lake

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property

Le Sensoriel

Enjoy Lake Biwa dining at Le Sensoriel, a modern lake-view buffet restaurant with a menu that changes with the seasons. Enjoy a wide variety of local and international cuisine with unlimited drinks.

The Lounge

All staying guests are invited to unwind at the complimentary lounge during two daily sessions: Social Evening (15:00-18:00) with alcoholic and non-alcoholic drinks, local snacks and sweets, and Night Cap (21:00-23:00) for relaxed refreshments.

Meetings & Events

Number of Meeting Room: 22
Surface of the largest room: 932 m² / 10031.955 sq ft
Maximum seats capacity: 800
Maximum capacity for banquets: 400

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.0/5 2,794 reviews

Margaret F. Solo - 6/10/2026 Confirmed reviews ALL

この度はグランドメルキュール琵琶湖リゾート＆スパをご利用いただき、誠にありがとうございます。「快適に過ごすことができました」とのお言葉をいただき、大変嬉しく拝読いたしました。また、立地や温泉、お食事につきましてもご満足いただけたとのこと、スタッフ一同大変光栄に存じます。お客様に心地よいひとときをお過ごしいただけたことが何よりの喜びです。これからも皆様に快適なご滞在を提供できるよう努めてまいります。お客様のまたのお越しを、スタッフ一同心よりお待ちしております。貴重なご意見を誠にありがとうございました。グランドメルキュール琵琶湖リゾート＆スパフロント担当

Peter J. Solo - 6/4/2026 Confirmed reviews ALL

Thank you very much for choosing Grand Mercure Lake Biwa Resort & Spa. We are delighted to read your kind comments and truly appreciate your positive feedback. We are pleased to know that you enjoyed our location by the shores of Lake Biwa and the convenient access to nearby attractions, which are among the highlights of our hotel. We are also grateful for your warm words regarding our staff. Your compliments are a great source of encouragement, and we will be sure to share them with our team. We will continue striving to improve our services so that we can provide all our guests with a comfortable and memorable stay. We sincerely look forward to welcoming you back in the future. Thank you again for your valuable feedback. Grand Mercure Lake Biwa Resort & Spa Front Desk Team

Shima I. Friends - 5/29/2026 Confirmed reviews ALL

この度はグランドメルキュール琵琶湖リゾート＆スパをご利用いただき、誠にありがとうございます。スタッフの対応につきましてお褒めのお言葉をいただき、大変嬉しく存じます。しかしながら、施設の状態につきましてはご期待に沿うことができず、残念なお気持ちにさせてしまいましたことをお詫び申し上げます。当ホテルは築年数を重ねた建物ではございますが、お客様に快適にお過ごしいただけるよう、日々の清掃や設備の維持管理、館内環境の改善に努めております。今回いただいたご意見から、十分なご満足をご提供できなかったことを真摯に受け止めております。また、掲載写真と実際の印象に差を感じられたとのご指摘につきましても、貴重なご意見としてお預かりいたします。お客様により正確な情報をお伝えできるよう、今後の参考とさせていただきます。いただいたご意見を大切にし、より快適で魅力あるホテルづくりに努めてまいります。お客様のまたのお越しを、スタッフ一同心よりお待ちしております。貴重なご意見を誠にありがとうございました。グランドメルキュール琵琶湖リゾート＆スパフロント担当

Shiken S. Solo - 5/28/2026 Confirmed reviews ALL

Thank you very much for staying at Grand Mercure Lake Biwa Resort & Spa. We were truly delighted to receive your kind comments regarding our staff’s courteous and friendly service. We are also pleased to know that you were satisfied with our location and the cleanliness of our facilities. It is very encouraging for all of our staff to hear that you had a comfortable stay with us. We will continue striving to further improve both our services and facility management S. that all guests can enjoy a pleasant and relaxing experience. All of our staff sincerely look forward to welcoming you again in the future. Thank you very much for your valuable feedback. Grand Mercure Lake Biwa Resort & Spa Front Desk

Wendi D. Families - 5/6/2026 Confirmed reviews ALL

Thank you very much for staying at Grand Mercure Lake Biwa Resort & Spa. We are truly delighted to hear that you enjoyed the beautiful views of Lake Biwa from your room, as well as our welcome drinks and nightcap services. It is our greatest pleasure to know that you were able to spend a relaxing and rejuvenating time with us. We will continue striving to provide a comfortable and welcoming atmosphere for all our guests, and we hope you will visit us again in another season to enjoy a different side of Lake Biwa. All of our staff sincerely look forward to welcoming you again. Thank you very much for your valuable feedback. Front Desk Team Grand Mercure Lake Biwa Resort & Spa

Web-users rating

Other web-users rate our hotel

1,891 reviews 8.4/10 Location
4,811 reviews 7.5/10 Room
3,177 reviews 7/10 Service
38 reviews 6.3/10 WiFi
3,146 reviews 6.5/10 Amenities
2,907 reviews 6.9/10 Vibe
1,820 reviews 8.6/10 Value
1,508 reviews 8.8/10 Breakfast

419 reviews 8.6/10 Location
1,135 reviews 7.5/10 Room
756 reviews 7.1/10 Service
9 reviews 4.3/10 WiFi
1,210 reviews 8.2/10 Food
774 reviews 6.5/10 Amenities
670 reviews 7/10 Vibe
347 reviews 8.6/10 Value

260 reviews 8.8/10 Location
690 reviews 8.2/10 Room
455 reviews 7.2/10 Service
5 reviews 4.8/10 WiFi
701 reviews 8.1/10 Food
262 reviews 8.7/10 Bar
256 reviews 8.8/10 Value
232 reviews 8.7/10 Breakfast

158 reviews 8/10 Location
334 reviews 7.3/10 Room
234 reviews 7.5/10 Service
240 reviews 6.5/10 Amenities
222 reviews 6.9/10 Vibe
134 reviews 9.1/10 Breakfast
126 reviews 9.2/10 Value
123 reviews 5.9/10 Comfort

19 reviews 8.5/10 Location
62 reviews 7.1/10 Room
36 reviews 6.5/10 Service
44 reviews 6.2/10 Amenities
41 reviews 5.9/10 Vibe
33 reviews 8.4/10 Wellness Area
18 reviews 5.7/10 Cleanliness
17 reviews 8.8/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Grand Mercure Lake Biwa Resort & Spa, check-in is from 03:00 pm and check-out is up to 11:00 am. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 pm.

Are there any special offers or discounts available?

Yes, Grand Mercure Lake Biwa Resort & Spa regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.