Grand Mercure Lake Biwa Resort & Spa 5 stars

Name: Grand Mercure Lake Biwa Resort & Spa - ALL
Address: 38, Oshima Cho, Nagahama Shi, SHIGA, 526-0066, JP
Telephone: +81749642000
Rating: 4.0

Customer review rating (ALL Rating) 4.0/5 2,257 reviews

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48 48 photos

38, Oshima Cho, Nagahama Shi, 526-0066 SHIGA, Japan

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Grand Mercure Lake Biwa Resort & Spa

Upscale hotel for business and leisure

Grand Mercure Lake Biwa Resort & Spa sits on the banks of Lake Biwa, the oldest and largest freshwater lake in Japan. If you're looking for the best resort near Lake Biwa, our hotel has a beautiful lakeside location and easy access to the historical Tokaido region to explore. Relax by the pool with lake views or enjoy an onsen in our hot spring rock bath with natural iron-rich waters. Enjoy a serene atmosphere with upscale décor and rooms with mountain or lake views in our Lake Biwa onsen resort.

As well as being next to the lake, our premium hotel in Lake Biwa is also steps from Ho Park, famous for its cherry trees which blossom in spring. Within the park, you'll find the reconstructed 16th-century Nagahama Castle, with a museum about the city. Enjoy an all-inclusive package at our family-friendly resort in Lake Biwa and let us take care of your party during your stay. Our packages include breakfast, dinner, drinks, snacks in the lounge, and local discovery activities.

Enjoy views of Japan's largest freshwater lake at our hot spring hotel on Lake Biwa. From the lake view pool to the natural outdoor onsen, you can enjoy the tranquillity of the lakes and mountains and explore the historic city of Nagahama.

Nestled on the picturesque shores of Japan's largest and oldest lake, Grand Mercure Lake Biwa Resort & Spa offers a perfect immersion into the region's majestic nature, rich Tokaido history, delicious local cuisine and traditional cultural experiences.

Mitsuharu HASHIME, Hotel Management

Hotel extras

At our Lake Biwa onsen resort, enjoy the natural iron-rich waters of our outdoor hot springs.
Enjoy local delicacies in our buffet restaurant, overlooking the magnificent Lake Biwa.
Unwind at the complimentary lounge with alcoholic and non-alcoholic drinks and snacks.
A family-friendly resort on Lake Biwa, we're next to Ho Park, famous for its cherry blossoms.
Conveniently located just a 10-minute drive or a 20-minute walk from the historical district.

Our accommodation(s)

Room

Standard Room with 2 Single beds Lake View

5 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s) and 1 x Single sofa bed(s)
Views: Lake View

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Room

Standard Room with 2 Single beds Mount view

4 pers. max
21 m² / 226 sq ft

Bedding 2 x Single bed(s)

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Room

Standard Japanese-Western Style Room with 2 Single beds Lake View

7 pers. max
38 m² / 409 sq ft

Bedding 2 x Single bed(s) and 2 x Futon(s)
Views: Lake View

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Room

Standard Room 1 Double bed Mount view

3 pers. max
16 m² / 172 sq ft

Bedding 1 x Double bed(s)
Views: Mountain view

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Room

Standard Single Mount View

1 pers. max
14 m² / 150 sq ft

Bedding 1 x Single bed(s)

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Room

Classic Room with 2 Single beds Lake View

6 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: Lake View

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Room

Classic Room with 2 Single beds City View

4 pers. max
21 m² / 226 sq ft

Bedding 2 x Single bed(s)
Views: Mountain view

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Room

Classic Japanese style with 4 Futon Lake View

7 pers. max
36 m² / 387 sq ft

Bedding 4 x Futon(s)
Views: Lake View

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Room

Classic Single Mount View

1 pers. max
14 m² / 150 sq ft

Bedding 1 x Single bed(s)
Views: Mountain view

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Room

Classic Japanese-Western style with 2 Single beds Lake View

9 pers. max
57 m² / 613 sq ft

Bedding 2 x Single bed(s) and 4 x Futon(s)
Views: Lake View

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Room

Classic Accessible Room with 2 Single beds Lake View

2 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: Lake View
Accessible room

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Room

Classic Japanese style with 4 Futon Mount View

4 pers. max
36 m² / 387 sq ft

Bedding 3 x Futon(s)
Views: Mountain view

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Room

Classic Room with 2 Single beds Mount View

3 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s) and 1 x Single sofa bed(s)
Views: Mountain view

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Room

Standard Room with 2 Single beds Mount View

2 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: Mountain view

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Room

Standard Room, Family, Modern Japanese Style, 2 single beds / 3 futon beds

10 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s) and 3 x Futon(s)
Views: Lake View

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Room

Standard Room, Japanese-Western style, 2 single beds / 1 futon beds, Lake View

6 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s) and 1 x Futon(s)
Views: Lake View
Accessible room

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Room

classic Room 1 bunk bed

Non contractual photo

3 pers. max
14 m² / 150 sq ft

Bedding 1 x Bunk bed(s)
Views: Mountain view

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Suite

Standard Junior Suite with 1 King beds, Lake View

6 pers. max
72 m² / 775 sq ft

Bedding 2 x Single bed(s)

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Suite

Standard Junior Suite Japanese-Western style room with 2 Single beds Lake View

8 pers. max
72 m² / 775 sq ft

Bedding 2 x Futon(s) and 2 x Single bed(s)

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Suite

Deluxe Suite Lake View

6 pers. max
140 m² / 1506 sq ft

Bedding 2 x Single bed(s) and 1 x King size bed(s)
Views: Lake View

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Suite

Classic Junior Suite, Japanese-Western style, 2 Single beds, Mount View

8 pers. max
72 m² / 775 sq ft

Bedding 3 x Futon(s) and 2 x Single bed(s)
Views: Mountain view

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Room

Classic Accessible Room with 2 Single beds Lake View

2 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: Lake View
Accessible room

See availabilities

Room

Standard Room, Japanese-Western style, 2 single beds / 1 futon beds, Lake View

6 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s) and 1 x Futon(s)
Views: Lake View
Accessible room

See availabilities

Hotel location

Grand Mercure Lake Biwa Resort & Spa

38, Oshima Cho, Nagahama Shi
526-0066 SHIGA
Japan

GPS:35.37476, 136.26142

+81 749-64-2000

+81 749-64-2005

Railway station
Highway exit
Ferries

NAGAHAMA

Railway station

Access: 650 m / 0.4 mi 10 min walk / 4 min drive

Shuttle

Shuttle scheduled

NAGAHAMAPORT

Ferries

Access: 800 m / 0.5 mi 10 min walk / 3 min drive

NAGAHAMA IC

Highway exit

Access: 5.4 km / 3.36 mi 1 hrs 39 min walk / 15 min drive

Nagahama Castle

Historic monument

Kurokabe Square

Art and Culture

chikubushima

Lake

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property

Le Sensoriel

Enjoy Lake Biwa dining at Le Sensoriel, a modern lake-view buffet restaurant with a menu that changes with the seasons. Enjoy a wide variety of local and international cuisine with unlimited drinks.

The Lounge

All staying guests are invited to unwind at the complimentary lounge during two daily sessions: Social Evening (15:00-18:00) with alcoholic and non-alcoholic drinks, local snacks and sweets, and Night Cap (21:00-23:00) for relaxed refreshments.

Meetings & Events

Number of Meeting Room: 22
Surface of the largest room: 932 m² / 10031.955 sq ft
Maximum seats capacity: 800
Maximum capacity for banquets: 400

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.0/5 2,257 reviews

Sai K. S. Families - 4/11/2026 Confirmed reviews ALL

No Air-condition even in the April is not hot but needs ventilation! I need request fan to solve the problem! The second is found blood in the bed sheet , I confirm is no change it

Thank you very much for staying at Grand Mercure Lake Biwa Resort & Spa. We sincerely apologize for the unpleasant experience you had during your stay. First, we regret the inconvenience caused by the lack of adequate air conditioning and ventilation in your room. We are very sorry that you had to request a fan to make your stay more comfortable. Furthermore, we are deeply concerned and sincerely apologize for the issue with the bed sheet. Finding what appeared to be blood on the sheet is completely unacceptable, and we truly regret the distress this caused you. Please be assured that this matter will be taken very seriously, and we will immediately review and reinforce our cleaning and inspection procedures to prevent any recurrence. We deeply regret that we did not meet your expectations and appreciate you bringing these matters to our attention. We hope to have the opportunity to regain your trust in the future. Grand Mercure Lake Biwa Front Staff

Sik L. R. F. Couples - 3/27/2026 Confirmed reviews ALL

Furniture inside the room is a little bit old

Thank you very much for staying at Grand Mercure Lake Biwa Resort & Spa. We sincerely appreciate you taking the time to share your feedback with us. We are delighted to hear that you enjoyed the beautiful view of Lake Biwa from your room. It is one of the highlights of our hotel, and we are glad it added to your stay. At the same time, we regret that the furniture in your room felt a bit old and did not fully meet your expectations. Your comment is very valuable to us, and we will take it into consideration as we continue to improve and maintain our facilities for a more comfortable stay. We truly appreciate your kind feedback and hope to have the opportunity to welcome you again in the future. Grand Mercure Lake Biwa Front Staff

Man F. K. Couples - 2/25/2026 Confirmed reviews ALL

Everything is ok, only bed is too soft for us. Next time we will not stay during Japan holiday, too much people.

Thank you for choosing Grand Mercure Lake Biwa Resort & Spa. We are very pleased that you appreciated our location and the surrounding area. We are relieved to hear that your overall stay was "unresolved." However, we apologize that the firmness of the bed did not meet your expectations. Sleeping comfort varies from person to person, but we will take this into consideration when selecting amenities and providing better service in the future to ensure a more comfortable sleep. We also apologize that you were unable to relax due to the high volume of guests during the Japanese holiday period. While the hotel tends to be busy during peak seasons, there are also periods of relative calm, so we hope you will consider staying with us again if you have the opportunity. All our staff look forward to welcoming you again. Thank you very much for your valuable feedback. Grand Mercure Lake Biwa Resort & Spa Front Desk

Kok H. W. Couples - 2/22/2026 Confirmed reviews ALL

Member have its privileges! Our very 1st stay with Accor properties in Japan and we are 1000% satisfied and pampered to date!!! Platinum member. Checked into Grand Mercure Lake Biwa Resort & Spa in Nagahama yesterday. Welcome by Mr Satosan with great hospitalities and enthusiasm. A real kind, fun and comical hotel manager! Specialised checked in table for members. All facilities and benefits explained in details. Breakfast, dinner if needed and late checkout needed. Room upgraded without requesting. Complimentary breakfast daily. We booked the 1st night buffet(30% off) and a special dedicated table was arranged (surprise) though restaurant was almost full house. Entire buffet was wonderful and delicious. Well taken care and recognised by the mangeress and all the staff which was another surprise. Dedicated special member table for breakfast too! All the wonderful great staff really deserve our appreciation and thousands thank you. Great hospitalities, ownership and responsilities. Regarding room, we had booked the simpliest room and was upgraded to a high floor scenic Biwa lake and Nagahama castle facing room! Fabulous sunrise with a golden Biwa lake! Planning to cancel a day of outing to enjoy all the facilities, food and services Mr Satosan and team of enthusiasm staff will be offering in these 3 more days!!! Can come again!!! Beware that the lounge at lobby is open to all hotel guests with plentiful of liquors and tibits. Not our usual executive lounge services. Nice to have.

Thank you very much for staying at Grand Mercure Lake Biwa Resort & Spa. We are extremely pleased to read your words of satisfaction and bliss. We are honored to hear that you were satisfied with your stay as a Platinum member, from the member-only check-in table and information about benefits, to the room upgrade, late check-out, and breakfast and dinner. We would also like to express our sincere gratitude for your kind words for Mr. Sato and our staff. We will be sure to share your comments with him. Your kind words are the greatest encouragement to us. We are delighted to hear that you enjoyed the view of Lake Biwa and the sunrise from your room on a high floor overlooking Lake Biwa and Nagahama Castle. We can almost picture that scene in our minds. We are also very pleased to hear that you changed your plans to go out in order to fully enjoy your stay. We hope that your time at our hotel was a special one. Thank you for your understanding and for enjoying our lobby lounge. We will continue to further enhance our hotel's unique all-inclusive style. Once again, thank you very much for your heartwarming review. All of our staff look forward to welcoming you again. Thank you very much for your valuable feedback. Grand Mercure Lake Biwa Resort & Spa Front Desk

Yodsawat P. Families - 2/21/2026 Confirmed reviews ALL

It truly was an amazing experience. All quality of life things were heightened quite dramatically such as the beds the area and the parking space.

Thank you for staying at Grand Mercure Lake Biwa Resort & Spa. We are very pleased to read that you were satisfied with the comfort of your room, the relaxing environment, and even the breakfast. Your words about a truly wonderful experience are the greatest encouragement to us. All of our staff are truly honored that you appreciated everything from the bed to the surrounding environment and parking space, and that you felt your quality of life improved throughout your stay. We will continue to strive to provide you with a comfortable and valuable stay. All of our staff look forward to welcoming you again. Thank you very much for your valuable feedback. Grand Mercure Lake Biwa Resort & Spa Front Desk