Grand Mercure Lake Biwa Resort & Spa 5 stars

Customer review rating (ALL Rating) 3.8/5 114 reviews

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Description

Our accommodation(s)

Hotel location

Grand Mercure Lake Biwa Resort & Spa

38, Oshima Cho, Nagahama Shi
526-0066 SHIGA
Japan

GPS:35.37476, 136.26142

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Le SENSORIEL

Enjoy a relaxing and quiet moment in a cozy space while enjoying local and Lake Biwa lake cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  114 reviews

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

good food

Good location

Customer review rating 3.0/5

Sarasate E. Couples - Confirmed reviews ALL

Good location sitting on the lake shore. Nice and spacious room. Reasonable breakfast. The staff there had a little bit insufficient English skill.

Overnight

Customer review rating 3.0/5

Wifi Families - Confirmed reviews ALL

Quick pit stop along the way. Hotel was nice and presentable. Staff were attentive and caring.

Some staff great, some awful

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

Probably the only hotel in Japan that won’t ship your luggage on check-out. You need to go to Shopping Plaza for that - but only open in the evenings. Ended up taking a taxi to Yamato transport office. Room, Japanese style, nice enough, although in need of new furniture. Good evening Night Cap club. Hot spring bath excellent. Local people very friendly.

Great stay

Customer review rating 5.0/5

Al Couples - Confirmed reviews ALL

Lovely & fast check in service. Lounge for guests with free flow drinks was a great initiative. The buffet dinner was delicious. And services during dinner to replenish the dishes were excellent. Same for breakfast The spread for both buffets was exceptional. I was there on a japan public holiday weekend. So it was more crowded than usual I presume. But service was still good. Onsen was packed but everyone was able to do what they set out to do. What was remarkable.

Other web-users rate our hotel

  • 742 reviews 8.1/10 Location
  • 1,884 reviews 7.7/10 Room
  • 1,263 reviews 6.5/10 Service
  • 21 reviews 7/10 WiFi
  • 1,850 reviews 7.8/10 Food
  • 1,056 reviews 5.9/10 Amenities
  • 727 reviews 8.7/10 Breakfast
  • 435 reviews 8.3/10 Bar

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