ibis Styles Kyoto Station 3 stars

Customer review rating (ALL Rating) 4.3/5 1,166 reviews

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Description

Hotel extras

  • Just a 30-second walk from Kyoto station(Hachijo West Exit)

  • Within walking distance to the airport limousine bus stops: 5 minutes from Kansai Airport stop

  • Eco-friendly daily cleaning service available

  • All rooms equipped with ReFa shower heads and hair dryers for a premium stay experience

  • Smoking is not allowed inside the hotel. A smoking area is available on the 3rd floor terrace.

Our accommodation(s)

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Hotel location

ibis Styles Kyoto Station

47 Kamitonodacho, Higashikujo, Minami Ku
601-8002 KYOTO
Japan

GPS:34.983792, 135.758403

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,166 reviews

TripAdvisor Rating  4.0/5  1,548 reviews

Customer review rating 5.0/5

Robert T. P. Solo - Confirmed reviews ALL

Jose at check in was extremely patient and helpful with check in. He assured me I’d have everything I needed during my stay which I did. I will return!

Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed our rooms and location, and that Jose provided exceptional service during your check-in. We look forward to welcoming you back in the future. Best regards, ibis Styles Kyoto Station

Not recommended

TripAdvisor rating 2.0/5

armani123sg TripAdvisor review

Honestly, dirty. Stains on the floor, curtains, walls, table, toilet. Its super used and not well maintained. For the price paid, absolutely not worth it. Yes, its very near to the train station but its still not worth the price at all. I wanted to stay here all the way but left halfway cause it was really not a nice feel at all. I’ve stayed in many ibis styles and ibis hotels and this is by far the worst in terms of condition. So am really quite disappointed. Will not recommend unless they decide to do proper maintenance. Service staff are also just doing their job at bare minimum level. Like, there is no jap hospitality feels or vibes at all. This is my 4th hotel in japan for this trip. My other hotels were all cheaper than this but already had way better service. Water pressure is also terribly low. Like, its just weak. The whole experience was sad, and in japan, i didnt think it could be this disappointing.

Thank you for sharing your detailed feedback. We sincerely appreciate you taking the time to let us know about your experience at ibis Styles Kyoto Station. We are very sorry to read that the cleanliness and condition of the room did not meet your expectations, and that you found stains and signs of wear in multiple areas. This is not the standard we aim to provide, and we truly apologize for the discomfort and disappointment this caused — especially as a returning ibis / ibis Styles guest who is familiar with our brand. Your comments regarding maintenance, water pressure, and overall room condition have been taken seriously and will be shared directly with our housekeeping and engineering teams for immediate review and corrective action. We are also sorry to hear that our service felt minimal and did not reflect the level of hospitality you experienced elsewhere in Japan. That is certainly not the impression we want our guests to leave with, and we will reinforce our service standards with the team. While we are glad our location near the station was convenient, we regret that this alone could not make your stay satisfactory, and we are especially sorry that you chose to shorten your stay because of these issues. Thank you again for your honest feedback. It is essential for our improvement, and we hope we may have the opportunity to restore your confidence in the future. ibis Styles Kyoto Station

Customer review rating 4.0/5

Maria R. Solo - Confirmed reviews ALL

Convenient and easy to reach central Kyoto. Restaurants close by and many other places to see via train and subway systems.

Thank you very much for your kind review and for staying with us at ibis Styles Kyoto Station. We’re pleased to hear that you found our location convenient and well connected to central Kyoto, as well as to many attractions via the train and subway networks. It’s also great to know you enjoyed having restaurants and dining options close by. We truly appreciate your feedback and hope to welcome you again on your next visit to Kyoto. Warm regards, ibis Styles Kyoto Station

Customer review rating 5.0/5

Aiza A. Friends - Confirmed reviews ALL

The location is perfect, right across the Kyoto station. Even the major tour Operators pickup location is literally 5 minutes walk away from the hotel. The room is super clean and bed comfy. Highly recommend this hotel and will definitely stay here again when visiting Kyoto.

Dear Aiza A., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our prime location and found our accommodations to be clean and comfortable. It is rewarding to know that our staff contributed positively to your experience. We look forward to welcoming you back on your next visit to Kyoto. Best regards, ibis Styles Kyoto Station

Customer review rating 1.5/5

Yaser D. Families - Confirmed reviews ALL

The bed was uncomfortable, the layer you put on top of the mattress is moving and woke me up frequently. Every 3 days cleanup is not acceptable. Couldn't adjust the room temperature as the AC just blow hot air. The room also was very small

Dear Yaser D., Thank you for your feedback. I regret to learn that your experience did not meet your expectations regarding the comfort of the bed, the room size, and the air conditioning. Your comments regarding the cleaning frequency will be taken into consideration as we continuously seek to improve our services. Best regards, ibis Styles Kyoto Station

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Other web-users rate our hotel

  • 1,756 reviews 9.7/10 Location
  • 1,357 reviews 6/10 Room
  • 989 reviews 8.5/10 Service
  • 67 reviews 5.5/10 WiFi
  • 723 reviews 3.9/10 Comfort
  • 505 reviews 6.3/10 Cleanliness
  • 263 reviews 7.5/10 Breakfast
  • 194 reviews 6.2/10 Vibe

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