ibis Styles Kyoto Station 3 stars

Customer review rating (ALL Rating) 4.3/5 1,198 reviews

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Description

Hotel extras

  • Just a 30-second walk from Kyoto station(Hachijo West Exit)

  • Within walking distance to the airport limousine bus stops: 5 minutes from Kansai Airport stop

  • Eco-friendly daily cleaning service available

  • All rooms equipped with ReFa shower heads and hair dryers for a premium stay experience

  • Smoking is not allowed inside the hotel. A smoking area is available on the 3rd floor terrace.

Our accommodation(s)

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Hotel location

ibis Styles Kyoto Station

47 Kamitonodacho, Higashikujo, Minami Ku
601-8002 KYOTO
Japan

GPS:34.983792, 135.758403

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,198 reviews

TripAdvisor Rating  4.0/5  1,546 reviews

Customer review rating 1.0/5

Alfred O. Couples - Confirmed reviews ALL

Both in the property & Agoda platform, it was stated that the rooms were air-conditioned. However, only realised it that in the night that there was no AC in the room. I was told by the staff that I had to lived with it. Even though I tried opening the window to let cold breeze to come into the room, but it was noisy & I wasn’t able to regulate the temperature in the room. As a result, I had to closed the window which resulted into in poor ventilation in the room. I was not able to sleep well & it was the worst accommodation I had in my 2 weeks in Japan despite staying in a global branded hotel compared with the local hotels. The following morning, when I brought up the problem with the reception staff, they allowed me to cancel the remaining 2 nights accommodation with penalties. However, I realised that Ibis charged me more than the pro- rated amount from Agoda for the first night. In addition, I paid 3 nights of local tax upon check in but the taxes for the 2 nights weren’t refunded. How is it that the one night accommodation was charged to me was higher than what I had paid to Agoda & no explanation was given to me? I found this experience literally ruined my holidays in Japan & I had lost trust in Accor though I had several contacts with several senior executives of Accor in France.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the unexpected charge related to the centralized air conditioning system and reservation change. We strive to clearly explain our hotel policies to our guests. We apologize for the inconvenience caused by contacting Agoda, and we appreciate your understanding and cooperation. Your feedback will help us improve our service. Sincerely, Ibis Styles Kyoto Station

Customer review rating 5.0/5

Ankit C. Couples - Confirmed reviews ALL

Nice location, the view from the room was excellent. The hotel is just outside the kyoto station. The hospitality is also good along with the breakfast.

Dear Guest, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated our prime location, excellent views, and hospitality. It is our goal to provide a comfortable experience for all our guests. Goodbye and best wishes, ibis Styles Kyoto Station

Customer review rating 5.0/5

Bing T. Friends - Confirmed reviews ALL

Well located

Dear Guest, Thank you for your positive feedback regarding our location. We are pleased to know that you found our hotel conveniently situated. Your satisfaction is important to us. Goodbye, and best wishes, ibis Styles Kyoto Station

Convenient to the station and affordable, that's it

TripAdvisor rating 3.0/5

Diego_W TripAdvisor review

The pros are on the title. All the rest I found annoying: the size of the room, the size of the bed, the ugly curtains, the central aircon system which I could not operate at my will, their policy of "your room is actually ready but if you want it before 2 PM it is Y$ 2000" (it was 11:30 AM), the sound of the extractor in the tiny bathroom which could not be turned off and was too tired to complain about, the need to take buses (always full) to any sight from this location. In sum, a perfectly forgettable experience.

Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments on the convenience of our location and affordability, as these are aspects we strive to provide for our guests. However, I regret to hear that your experience did not meet your expectations. We understand that room size and amenities play a significant role in guest satisfaction, and we appreciate your insights regarding the air conditioning and bathroom extractor. Our early check-in policy is designed to ensure that all guests receive a clean and prepared room; however, I understand that this may not have aligned with your schedule. Additionally, I recognize that transportation options can be a challenge, and we are always looking for ways to improve our guests' experiences in exploring the area. Thank you once again for your valuable feedback. We hope to have another opportunity to provide you with a more enjoyable stay in the future. Best regards, ibis Styles Kyoto Station

Customer review rating 3.5/5

Szue Y. C. Families - Confirmed reviews ALL

Clean. Breakfast is simple and pretty good spread of food.

Dear Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and the cleanliness of our facilities. We strive to provide a satisfactory breakfast experience, and your comments are valuable for our continuous improvement. Best and Regards, ibis Styles Kyoto Station

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Other web-users rate our hotel

  • 1,769 reviews 9.6/10 Location
  • 1,339 reviews 6/10 Room
  • 1,002 reviews 8.6/10 Service
  • 59 reviews 5.8/10 WiFi
  • 713 reviews 3.9/10 Comfort
  • 506 reviews 6.1/10 Cleanliness
  • 276 reviews 7.6/10 Breakfast
  • 198 reviews 6.1/10 Vibe

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