Customer review rating 4.5/5 930 reviews
ALLSAFE approved hotel
8 minute walk from Central Gate of JR Kyoto Station
Authentic kiln-baked pizza at our casual Italian restaurant '' TRATTORIA M KYOTO""
We offer two types of rooms: the modern Superior Rooms and the elegant Privilege Rooms.
The hotel was designed around the concept of pastimes of Heian nobility.
All rooms are designated as non-smoking
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Trattoria M kyoto
Trattoria M Kyoto is the Accor hotel group's first Italian restaurant in Japan. We chose the name Trattoria, which means casual restaurant in Italian, because we wanted our guest to enjoy an easy-going dining experience.
Check-in from - Check out up to
Mercure Kyoto Station offers a great stay in its modern Superior rooms and elegant Deluxe rooms. All rooms feature the comfortable Simmons mattress and a Kyoto aristocratic ambience.
Superior Room with 1 King Size bed - Non-Smoking
Superior Room with 2 Single beds - Non-Smoking
Superior Room with 2 Single beds and 1 Sofa - Non-Smoking
Privilege Room with 1 King Size bed - Non-Smoking
Privilege Room with 2 Single beds - Non-Smoking
Privilege Room with 2 Single beds and 1 Sofa - Non-Smoking
100% genuine reviews from our guestsFind out more
Very pleasant stay
Guillaume D. Solo - 18/10/2021 Confirmed reviews ALL
i had to wait ten minutes to check in but everything else was great
near Kyoto Station, design
Anonymous Solo - 17/10/2021 Confirmed reviews ALL
Had a very nice stay in the hotel, the room was great, with tea ... perhaps you should add cookies ... and water (no need to have the "member" thing) ...
Well located modern hotel with great staff
Vm Couples - 08/10/2021 Confirmed reviews ALL
The hotel and the room were both very nice and modern. We came to Kyoto for 5 days and we were happy to go back to the hotel everyday to relax. The afternoon snack tickets are also great, even though we only managed to use it on the last day. The staff was attentive and responsive when we asked any questions. The only negative part was that the pillows were really not comfortable which meant we didn’t have a good sleep throughout the stay. We asked for another pillow but we were given a small pillow with beads inside which didn’t help. Overall, I would definitely consider coming back again given that it is a great value for money proposition. Thank you Mercure Kyoto team!
A great stay
Lk Solo - 05/10/2021 Confirmed reviews ALL
The hotel is still brand new. A lounge in the basement level was beautifully decorated. A pity that guests cannot gather yet but it will become a great attraction when the pandemic is over. A breakfast buffet was wonderful. They even offer some Kyoto delicacies like warabi-mochi! Staff was kind and polite. I appreciate their swift reaction and follow-up on my personal belonging that was missing in a room by mistake. A bit of walk from the Kyoto Station but doable. I used a daily bus pass which made my trip much easier with 3, 4 bus stops around. With the promotional rate this was an unbeatable offer, and this is the very time to stay in Mercure Kyoto Station.
Kerry. Solo - 02/10/2021 Confirmed reviews ALL
Beautiful hotel and nice staff. However check in was a bit long and the air conditioner was set on 27 which made the room too hot for me. I moved it down to 23 because it was too hot. The AC kept going back to 27 which made the room really hot for me which affected my sleep. Because I had to get up at least 3 times to re adjust.
Our most recent 20 reviews
At 674 m
At 1.7 km
At 2.6 km
At 3 km