Grand Mercure Sapporo Odori Park 5 stars

Customer review rating (ALL Rating) 4.1/5 259 reviews

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Description

Hotel extras

  • Our family-friendly hotel in Sapporo has spacious rooms that can accommodate up to four people

  • Stay in the centre of Sapporo, close to shopping, sightseeing, and the business district.

  • Enjoy local discovery events, bringing crafts and stories of the region to the hotel.

  • Stay just steps from Odori Park and see sights including the Sapporo TV tower.

  • Book an all-inclusive package with breakfast, plus drinks and snacks in the lounge included.

Our accommodation(s)

Hotel location

Grand Mercure Sapporo Odori Park

1 Nishi11chome, Kita1jo, Chuo-ku, sapporo
060-0001 HOKKAIDO
Japan

GPS:43.06086, 141.3401

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Le Sensoriel

Serving buffet breakfasts with fresh, seasonal, and local ingredients, visiting Le Sensoriel is a great start to the day. If you're looking for hotels with breakfast in Sapporo, you'll be impressed by our range of international breakfast options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  259 reviews

Great hotel

Customer review rating 5.0/5

Nathan Solo - Confirmed reviews ALL

Great room, great location great breakfast, great staff. Will absolutely stay here again if I ever get to come back to Sapporo.

Thank you very much for staying at Grand Mercure Sapporo Odori Park. We are delighted to hear your kind words about our rooms, location, breakfast, and staff. If you ever visit Sapporo again, we would be honored to welcome you back. We look forward to seeing you again in the future! Grand Mercure Sapporo Odori Park Reservation Team

Well Located

Customer review rating 4.0/5

John F. Couples - Confirmed reviews ALL

Overall we were very happy with our stay. However our room, particularly the bathroom, seemed a little tired and I think it would benefit from a freshen up.

Thank you very much for staying at Grand Mercure Sapporo Odori Park. We are delighted to hear that you were happy with your stay. We also appreciate your valuable feedback regarding the bathroom. We will take it into consideration for future improvements to ensure a more comfortable experience for our guests. We look forward to welcoming you again on your next visit to Sapporo. Grand Mercure Sapporo Odori Park Reservation Team

Outdated and stuffy rooms

Customer review rating 2.0/5

April Families - Confirmed reviews ALL

This was definitely not one of my favorite hotels. Pros: Big rooms for Japan Nice looking lobby Mostly nice staff Okay location Cons: Super stuffy rooms. It was cold outside and turned off the heat and still was hot in our rooms. No AC. No ventilation. Asked options, got none. My daughter in a separate room went to the convenience store and bought ice to sleep with! No food options nearby. Not even in the hotel. Really outdated rooms. Not like the pictures. Shower curtains (which I hate and don’t have in my house) are dirty and gross Overall it is a hard pass. Many more centrally located hotels. My first time in this particular city, will not stay here again.

Thank you for staying at Grand Mercure Sapporo Odori Park. We sincerely appreciate your valuable feedback. We apologize for the inconvenience regarding room ventilation and temperature control. Additionally, we take your comments about our facilities and cleanliness seriously and will strive to make improvements. We are committed to enhancing our services to ensure a more comfortable stay for our guests. If you have the opportunity, we would be grateful if you would consider staying with us again. Grand Mercure Sapporo Odori Park Reservations Team

Room is big, good stay.

Customer review rating 3.5/5

P. S. W. T. Couples - Confirmed reviews ALL

The room is tidy and big. But not understand why need to play music at the corridor and it’s too loud that can hear inside the room. The air conditioner is not individually controlled that makes not comfortable. Good things is I can store my luggages at hotel for 7 days.

Thank you for staying at Grand Mercure Sapporo Odori Park. We sincerely appreciate you taking the time to leave a review. We are glad to hear that you were satisfied with the spacious room and our luggage storage service. However, we apologize for any inconvenience caused by the corridor music volume and the inability to adjust the air conditioning individually. We will take your valuable feedback into consideration to improve our services for a more comfortable stay. We look forward to welcoming you again in the future. Grand Mercure Sapporo Odori Park Reservation Team

Able to identify membership levels and provide upgrades

Customer review rating 4.5/5

L. L. Couples - Confirmed reviews ALL

Nice stay and value with price, will stay again.

Thank you for staying at Grand Mercure Sapporo Odori Park. We sincerely appreciate you taking the time to leave a review. We are delighted to hear that you were satisfied with your stay. We look forward to welcoming you again in the future. Grand Mercure Sapporo Odori Park Reservation Team

Other web-users rate our hotel

  • 428 reviews 7.5/10 Location
  • 608 reviews 7.4/10 Room
  • 465 reviews 6.8/10 Service
  • 7 reviews 8.5/10 WiFi
  • 442 reviews 6.9/10 Vibe
  • 276 reviews 9.1/10 Breakfast
  • 246 reviews 7.9/10 Value
  • 173 reviews 9/10 Bar

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