Grand Mercure Sapporo Odori Park 5 stars

Customer review rating (ALL Rating) 4.2/5 1,417 reviews

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Description

Hotel extras

  • Our family-friendly hotel in Sapporo has spacious rooms that can accommodate up to four people

  • Stay in the centre of Sapporo, close to shopping, sightseeing, and the business district.

  • Enjoy local discovery events, bringing crafts and stories of the region to the hotel.

  • Stay just steps from Odori Park and see sights including the Sapporo TV tower.

  • Enjoy a selection of alcoholic and soft drinks and snacks at the complimentary lounge.

Our accommodation(s)

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Room 1

Hotel location

Grand Mercure Sapporo Odori Park

1 Nishi11chome, Kita1jo, Chuo-ku, sapporo
060-0001 HOKKAIDO
Japan

GPS:43.06086, 141.3401

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,417 reviews

Customer review rating 5.0/5

Srikantaswamy S. Business - Confirmed reviews ALL

Customer review rating 3.0/5

Chiung F. C. Families - Confirmed reviews ALL

Thank you very much for staying at Grand Mercure Sapporo Odori Park. We sincerely appreciate you taking the time to share your honest feedback with us. We sincerely apologize for the unpleasant odor from the toilet and the stains on the carpet in your room. We fully understand that the condition you experienced did not meet the standards you should expect from a comfortable guest room, and we deeply regret that we were unable to provide a satisfactory stay. We will inspect the room you stayed in, including the odor and condition of the carpet, and take the necessary cleaning and maintenance measures. We also take your comments regarding the age of the hotel and its facilities seriously and will consider them as valuable feedback for future improvements. Your comments will be shared with our team as we work to improve the condition of our guest rooms and provide a more comfortable environment for our guests. Should you have the opportunity to stay with us again, we will do our utmost to provide you with a more comfortable experience. Kind regards, YASUHISA YAMADA Rooms, Operations Department Senior Manager GRAND MERCURE SAPPORO ODORI PARK

Customer review rating 4.5/5

Devin L. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Dong J. S. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Jane W. Couples - Confirmed reviews ALL

Other web-users rate our hotel

  • 968 reviews 7.6/10 Location
  • 1,498 reviews 7.5/10 Room
  • 1,054 reviews 7.3/10 Service
  • 26 reviews 6.1/10 WiFi
  • 1,184 reviews 7.6/10 Vibe
  • 1,039 reviews 7.7/10 Amenities
  • 579 reviews 8.7/10 Value
  • 578 reviews 9.2/10 Breakfast

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