Hotel Sosei Sapporo - MGallery Collection 5 stars

Name: Hotel Sosei Sapporo - MGallery Collection | Luxury Sapporo Hotel - ALL - ALL
Address: Sapporo Factory West Hall, Higashi 3 Chome Kita 2 Jo, Chuo Ku, SAPPORO, 0600032, JP
Rating: 4.8

Customer review rating (ALL Rating) 4.8/5 1,506 reviews

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Sapporo Factory West Hall, Higashi 3 Chome Kita 2 Jo, Chuo Ku, 0600032 SAPPORO, Japan

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Hotel Sosei Sapporo - MGallery Collection

Boutique hotels with personality for a remarkable travel experience

Hotel Sosei Sapporo MGallery features 118 luxury rooms and suites all with complimentary WiFi and sustainable amenities. Merging Hokkaido's pioneering spirit with contemporary style, our five-star international boutique hotel offers a unique blend of global hospitality and personal charm. Superbly located in the landmark Sapporo Factory complex, we are seconds from world-class shopping and entertainment, while our chic international restaurant celebrates seasonal ingredients sourced from across Hokkaido.

Our quiet central location a few blocks from downtown offers you a tranquil stay and the chance to immerse yourself in Sapporo's illustrious brewing heritage, and puts you close to attractions like Sapporo Beer Museum, the TV Tower and Odori Park. For other key sights, Bus Center-Mae subway station is a five-minute stroll from our hotel, placing you within easy reach of the best of Sapporo. From breathtaking views atop Mount Moiwa to tranquil Shinto shrines, the possibilities are endless.

Hotel Sosei Sapporo MGallery is a 45-minute drive from New Chitose international airport and 15 minutes from Okadama Airport's domestic flights. Sapporo Station, with rail services, and Bus Center-Mae subway station (Tozai Line) are also nearby.

Hotel Sosei Sapporo MGallery offers luxury stays defined by personalised service and a rich cultural heritage. Welcome to your new home in downtown Sapporo, the perfect base to discover the magical beauty and adventurous frontier spirit of Hokkaido.

Tadashi KITAHARA, Hotel Management

Hotel extras

Walking distance from top city attractions and public transport
International restaurant with a focus on local, seasonal ingredients
State-of-the-art meeting room for up to 8 guests boardroom style
5-star hotel with modern rooms and suites in the heart of Sapporo
Connected to Sapporo Factory's shopping, dining and entertainment

Our accommodation(s)

Room

Superior Room with 1 King Size bed

3 pers. max
29 m² / 312 sq ft

Bedding 1 x King size bed(s)

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Room

Deluxe Room with 2 Queen Size beds

4 pers. max
39 m² / 419 sq ft

Bedding 2 x Queen size bed(s)

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Room

Superior Room with 1 King Size Bed, Heritage view

3 pers. max
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Views: Historic side view

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Room

Deluxe Room with 2 Queen Size Beds, Heritage view

4 pers. max
39 m² / 419 sq ft

Bedding 2 x Queen size bed(s)

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Room

Executive Superior Room, Executive Privilege, 1 King size Bed

2 pers. max
29 m² / 312 sq ft

Bedding 1 x King size bed(s)

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Room

Executive Deluxe Room, Executive Privilege, 2 Queen size Beds

4 pers. max
39 m² / 419 sq ft

Bedding 2 x Queen size bed(s)

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Suite

Hamanasu Suite, Executive Privilege, 1 King size Bed

3 pers. max
58 m² / 624 sq ft

Bedding 1 x King size bed(s)

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Hotel location

Hotel Sosei Sapporo - MGallery Collection

Sapporo Factory West Hall, Higashi 3 Chome Kita 2 Jo, Chuo Ku
0600032 SAPPORO
Japan

GPS:43.06511, 141.36059

SAPPORO STATION

Railway station

Access: 1.1 km / 0.68 mi 15 min walk / 5 min drive

Sapporo Cultural Arts Theater

Art and Culture

Access: 600 m / 0.37 mi 9 min walk / 5 min drive

Taxi

3.77 € 700 JPY

Sapporo TV Tower

Tourist attraction

Access: 850 m / 0.53 mi 13 min walk / 4 min drive

Taxi

3.77 € 700 JPY

Clock Tower (Tokeidai)

Tourist attraction

Access: 900 m / 0.56 mi 13 min walk / 5 min drive

Sapporo Beer Museum

Tourist attraction

Access: 1.3 km / 0.81 mi 18 min walk / 6 min drive

Taxi

3.77 € 700 JPY

Hoheikan

Museums

Access: 2.7 km / 1.68 mi 40 min walk / 12 min drive

Taxi

7.00 € 1300 JPY

Nagayama Memorial Park

Park

Access: 300 m / 0.19 mi 4 min walk

Maruyama Park

Park

Access: 4.5 km / 2.79 mi 1 hrs walk / 15 min drive

Taxi

9.15 € 1700 JPY

Mt.Moiwa / Mt.Moiwa Ropeway

Mountain

Access: 5.7 km / 3.54 mi 1 hrs 20 min walk / 20 min drive

Taxi

12.91 € 2400 JPY

Sapporo Factory

Shopping centre/mall

Access: 200 m / 0.12 mi 1 min walk

Nijo Fish Market

Shopping district

Access: 1 km / 0.62 mi 15 min walk / 5 min drive

Taxi

3.77 € 700 JPY

Tanuki Koji Shopping Arcade

Restaurant and cafe district

Access: 1.7 km / 1.06 mi 26 min walk / 8 min drive

Taxi

4.04 € 750 JPY

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Pets not allowed
Restaurant
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

BARLEY GRILL AND BAR

Our restaurant opens daily for buffet breakfast (7am -10am), weekend seasonal buffet lunch and afternoon tea (Wed - Sun)

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 22 m² / 236 sq ft
Maximum seats capacity: 8
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.8/5 1,506 reviews

Ho Y. C. Families - 8/17/2026 Confirmed reviews ALL

Thank you very much for choosing Hotel Sosei Sapporo for your family trip and for calling us "the best hotel in Sapporo." We are absolutely delighted to receive your 100/100 rating. Knowing that our team's language skills, warm late-night welcome, and room cleanliness made your stay so comfortable brings us immense joy. Your encouraging words about expanding our presence in Japan are also greatly appreciated. It was our absolute pleasure to host you and your family, and we look forward to welcoming you back whenever your travel brings you to Sapporo again! Front Office Manager Hotel Sosei Sapporo MGallery Collection

Sally L. Families - 8/16/2026 Confirmed reviews ALL

We were checking in at this hotel on 12th August 2026 to stay for two nights, where we reached your hotel around 10pm. The booking was initially booked for two people, but I did send an email to your hotel that we might be coming with a total of four people. The one in charge of replying my email didn’t say a thing about extra charges or extra room required. That’s one of your unprofessional staffs. I’m not sure if your hotel did this on purpose, without telling us extra room is required for a total of four. Other unprofessional staffs are your receptionists. Please check the receptionists that were in charge on that date and at night shifting. I remember one was a tall guy with moustache (whenever he explained something, he talked very slowly, and it needed lots of patience to listen to him to finish). Another one was a lady. When I checked in with all four passports, the guy receiptionist allowed this two queen-size bed to be occupied by four people with extra charge. But then, the lady didn’t allow. I also run my own company, whenever this happens, this literally shows your team is not solid enough, lacking experience and knowledge. I needed to wait for both of them to discuss whether or not to allow us in with extra charges. Long story short, the lady receptionist said, the only way was to add extra room. It’s such a drama to watch. Call me dumb to agree to add extra room, but I was too tired to argue and make a scene in the middle of the night at 10ish in front of your reception desk. I agreed to add extra room for two nights, which cost me almost USD 1,000 even after my Accor gold membership. I could have argued that “Why when I sent the email, nobody informed me at all.” I could have insisted to not add an extra room. And actually, I have the right not to add. Besides being pissed of by the guy reception talking so slowly, the lady receiption took forever to calculate the charges for an extra room for two nights. Shouldn’t a five-star hotel have its own system that can reflect the amount almost immediately? I only run a medium-size company, not a big five-star hotel, yet all my accounting stuffs are automated. The lady took so long just to calculate the extra charges. Unbelievable. I will still be back on 19-21 August for another two-night stay, with an extra room booked, just in case, which cost me another USD 1,000. Your hotel is nice if I do not have such experience, but not anymore. The reason I do not cancel these two other nights is because I have all itinerary and my airport transfer car booked, and I do not want to re-plan everything again when I’m having my vacation. A two queen-size bed allows max. 3 people, yet did not allow 4 people with an extra charge, sure. It’s not like I’m illegally telling people to stay. Every guest is registered in the reception It was an extremely bad experience. We are from Singapore, so we took an early morning flight from Singapore to Tokyo Haneda, then to Chitose airport. Although we took business class, it was still a very tiring long day. And we still needed to deal with all the drama at your reception for almost an hour. I paid just to shorten the duration of the drama played by your staffs. Thank you for the great experience with all your unprofessional staffs. I will leave a google review too once I’m back to Singapore. What an experience in this five-star hotel in Sapporo.

Thank you for taking the time to share your feedback with us following your recent stay. Please accept our most sincere apologies for the frustrating and prolonged check-in experience you encountered on August 12th. As a valued ALL Gold member traveling with your family after a long journey from Singapore, you deserved a swift, smooth, and welcoming arrival, and we deeply regret that we failed to provide this. We take your comments very seriously. Following a thorough internal review, we take full accountability for the lack of clear communication in our pre-arrival emails regarding our room capacity limits, as well as the miscommunication and unacceptable accounting delays at our front desk late at night. Please rest assured that we have addressed these communication breakdowns and service shortcomings directly with our front desk and reservations teams to ensure our staff are fully aligned, clear, and efficient moving forward. Thank you again for bringing these matters to our attention. We deeply appreciate your patience and look forward to the opportunity to regain your trust during your upcoming stay. Front Office Manager Hotel Sosei Sapporo MGallery Collection

Yuen C. T. L. Families - 8/14/2026 Confirmed reviews ALL

Thank you very much for choosing Hotel Sosei Sapporo for your family trip and for taking the time to share your delightful review with us. We are absolutely thrilled to receive your perfect overall score of 100/100. It brings us great joy to know that you appreciated our stylish atmosphere, modern and clean guest rooms, and the courteous hospitality provided by our team. We are also delighted to hear that you enjoyed our breakfast buffet so much and found the selection to your liking! Thank you once again for your top recommendation. We look forward to welcoming you and your family back to your home in Sapporo whenever your travels bring you back to Japan! Hotel Sosei Sapporo MGallery Collection Front Office Manager

Francis J. Z. Families - 8/14/2026 Confirmed reviews ALL

The Hotel Sosei is an absolutely delightful hotel to stay in Sapporo. The staff, the decor and food are the 3 standouts. From the moment you arrive the staff are so welcoming and friendly. You really feel the love. The decor in the hotel and rooms feels luxurious and old world charming. We had the lounge access and the food served was amazing. Overall this Hotel has been a standout on our Japan trip. We will always remember the hospitality shown to us. Thanks Hotel Sosei.

Thank you very much for choosing Hotel Sosei Sapporo for your family holiday and for taking the time to share your glowing feedback with us. As a highly valued ALL Gold member, your continued loyalty and support mean a great deal to us. We are deeply honored to receive your perfect 100/100 score across all categories and to hear that our hotel was a true highlight of your journey in Japan. It warms our hearts to read your wonderful words highlighting our three standouts: our welcoming staff, our old-world yet luxurious decor, and our dining offerings. Knowing that you felt genuine warmth from our team from the moment you arrived, and that you thoroughly enjoyed your experience in our lounge, brings immense pride to our entire staff. Thank you once again for booking through the Accor ALL App and for your top recommendation. We look forward to welcoming you and your family back to your home in Sapporo whenever your travels bring you back to Japan! Hotel Sosei Sapporo MGallery Collection Front Office Manager

Luke J. Z. Families - 8/14/2026 Confirmed reviews ALL

Has to be some of the friendliest staff I have ever had the pleasure to meet. Very friendly, professional and made the stay incredible. Hotel itself was also lovely, modern and in a good location. The lounge was also great, good service and quality drinks/food provided. Only one negative feedback was the laundry service seemed quite expensive per item. I’ve been staying at equivalent hotels around Japan this trip and the laundry service was around double the cost of every other hotel!

Thank you very much for choosing Hotel Sosei Sapporo for your family holiday and for taking the time to share your glowing feedback with us. As a valued ALL Gold member, your continued loyalty and support mean a great deal to us. We are absolutely thrilled to receive your perfect overall score of 100/100 and to read such heartwarming praise for our team. Knowing that our check-in, concierge, and bar/lounge staff made you feel so genuinely welcomed is the ultimate reward for all of us. We are also delighted that you enjoyed our modern ambiance, prime location, quality lounge offerings, and your ALL Gold member benefits. At the same time, we sincerely appreciate your honest feedback regarding our laundry service pricing per item. We understand your concern when compared to other equivalent properties across Japan. Please rest assured that we have forwarded your comments to our management and vendor team for future pricing reviews to ensure our services offer great value to our guests. Thank you once again for booking through the Accor ALL App and for your enthusiastic recommendation. We look forward to welcoming you and your family back to your home in Sapporo whenever your travels bring you back to Japan! Hotel Sosei Sapporo MGallery Collection Front Office Manager

Web-users rating

Other web-users rate our hotel

601 reviews 7.8/10 Location
938 reviews 8.8/10 Room
1,434 reviews 9.4/10 Service
685 reviews 9.7/10 Vibe
495 reviews 8.2/10 Comfort
453 reviews 8.9/10 Amenities
434 reviews 9/10 Breakfast
317 reviews 8.4/10 Food

126 reviews 7.8/10 Location
235 reviews 8.5/10 Room
342 reviews 9.5/10 Service
150 reviews 9.6/10 Vibe
112 reviews 9.2/10 Amenities
91 reviews 9/10 Breakfast
72 reviews 8.6/10 Food
54 reviews 9.3/10 Bar

115 reviews 8.3/10 Location
198 reviews 8.9/10 Room
344 reviews 9.2/10 Service
154 reviews 9.7/10 Vibe
101 reviews 8.6/10 Comfort
100 reviews 9.2/10 Amenities
96 reviews 9/10 Breakfast
63 reviews 9.2/10 Cleanliness

19 reviews 7.6/10 Location
31 reviews 8.7/10 Room
62 reviews 9.8/10 Service
29 reviews 9.7/10 Vibe
27 reviews 9/10 Amenities
22 reviews 9.1/10 Breakfast
16 reviews 8.2/10 Comfort
11 reviews 8.9/10 Cleanliness

6 reviews 7.6/10 Location
11 reviews 8.3/10 Room
22 reviews 9.3/10 Service
12 reviews 9.6/10 Vibe
8 reviews 8.3/10 Comfort

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Hotel Sosei Sapporo - MGallery Collection, check-in is from 03:00 PM and check-out is until 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Hotel Sosei Sapporo - MGallery Collection regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What amenities are available for business travelers?

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