Mercure Sapporo 4 stars

Customer review rating (ALL Rating) 4.5/5 1,431 reviews

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2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, 064 0804 SAPPORO, Japan

Description

Hotel extras

  • Web corner and free wifi in the entire hotel

  • 4 star hotel in central Sapporo with easy access to Susukino and shopping areas

  • 285 stylish guest rooms with connecting rooms available

  • Conveniently located close to public transport links to tourist attractions

  • Top of line fitness machines to stay in shape in the Fitness Room

Our accommodation(s)

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Hotel location

Mercure Sapporo

2-4 Minami 4-jo, Nishi 2-chome Chuo-ku
064 0804 SAPPORO
Japan

GPS:43.055595, 141.355682

Telephone
Fax +81 11-513-7575

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

BORDEAUX

Bordeaux Restaurant offers delicious French dishes at an affordable price in our 4 star hotel. Try our sumptuous buffet on Friday or Saturday night and discover quality produce prepared by our dedicated team. Reservation required.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,431 reviews

TripAdvisor Rating  4.3/5  1,594 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Eunice K. Families - Confirmed reviews ALL

Nice room, , nice food, cosy and well located.

We would like to thank you for choosing the Mercure Sapporo to spend your most important time here in the beautiful city of Sapporo. We are pleased to hear that our hotel had excellent reputation on your review. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for taking your time to share your experience. We look forward to seeing you soon in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Customer review rating 5.0/5

Law X. M. Families - Confirmed reviews ALL

Front desk was helpful, staff spoke English proficiently

We cordially appreciate your detailed comments regarding your stay at the Mercure Sapporo. We are more than pleased to hear that our service could meet your expectation, and we will share your kindest comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, Quality Assurance Team Mercure Sapporo

Customer review rating 5.0/5

Milcah G. Families - Confirmed reviews ALL

Perfect location Yummy breakfast! Cozy room

I would like to thank you on behalf of the staff here for choosing Mercure Sapporo. We are deeply pleased to get your gracious praise. It was truly our honor to read your great comments. Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your gracious comments and rating. We look forward to your visit again and we will be delighted to be at your service in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Mecure Sapporro - Family stay

TripAdvisor rating 5.0/5

Faeez R TripAdvisor review

Check-in was smooth, assisted by Lia who was both professional and friendly. The rooms were clean (upgraded to privilege floor due to Accor status) and cozy. The pajamas were a nice touch and much appreciated. Breakfast was delicious with a good selection of Japanese and Western cuisine. Hotel was also walking distance to Odori park which allowed us to visit it right after check-in (a definite plus!) Only one feedback - suggest to have teabags/sachets in the rooms (together with the coffee) as not everyone drinks coffee. Other than the one comment, it was a great experience at the hotel and will definitely stay there again the next time we visit Sapporo.

I would like to thank you on behalf of the staff here for choosing Mercure Sapporo. It was truly our honor to read your wonderful comments. Your feedback gives us the strength to continue working hard and strive toward an even higher level of excellence. We would also like to sincerely apologize for any inconvenience caused regarding the absence of tea bags mentioned in your comment. In the Privilege Room, Earl Grey tea capsules are included among the capsules provided for the coffee machine. We hope you were able to make use of them during your stay, and we kindly invite you to enjoy them on your next visit. Once again, thank you very much for your kind comments and rating. We very much look forward to welcoming you again and will be delighted to be at your service in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Customer review rating 4.5/5

Olesia P. Couples - Confirmed reviews ALL

thanks for the coffee drinks at the reception

Thank you for your feedback. We here at the MERCURE Sapporo value your feedback and are happy to hear that you enjoyed your stay here. However, We are sorry that making up room was not enough on your stay, please allow us to express our sincerest apologies. I will share your comments with the housekeeping staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, we thank you for your feedback and we look forward to being of service you and to welcoming you to the MERCURE Sapporo. Sincerely, Quality Assurance Team Mercure Sapporo

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Other web-users rate our hotel

  • 1,483 reviews 9.6/10 Location
  • 1,229 reviews 8/10 Room
  • 1,015 reviews 8.6/10 Service
  • 19 reviews 8.1/10 WiFi
  • 420 reviews 7/10 Cleanliness
  • 415 reviews 8.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.