Name: Mercure Sapporo | 4 Star Hotel in Sapporo, Hokkaido - ALL - ALL
Address: 2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, SAPPORO, 064 0804, Japan
Telephone: +81115131100
Rating: 4.4

Mercure Sapporo 4 stars

Customer review rating (ALL Rating) 4.4/5 593 reviews

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Description

Mercure Sapporo

Hotel for travellers looking for local and authentic experiences

Located in the beautiful city of Sapporo, our 4 star hotel guarantees you comfort and style in the heart of Sapporo. Stay with us, be pampered, and enjoy the four seasons and delicious cuisines Sapporo has to offer!

Christopher Carthel, Hotel Manager

The Mercure Sapporo is positioned in the heart of Sapporo with easy access to the two main subways of Sapporo, the Toho and Nanboku Railways. The 4-star Hokkaido hotel is a one-minute walk from the Hosui-Susukino Station and a three-minute walk from the Susukino station. The Mercure Sapporo features 285 rooms equipped with complimentary Internet access, plus a French restaurant, fitness gym, and conferencing facilities, ideal for both business and leisure.

Located in Sapporo, Hokkaido, the tifth largest city in Japan by population and famous for its cuisine, such as Miso Ramen, Seafood, and Jingiskan. It is also near points of interest, such as TV Tower, Tokei-dai, and Beer Museum Sapporo. With its picture-postcard landscape and vibrant downtown precinct, Sapporo is booming with holidaymakers, honeymooners, weekenders and business travellers.

With its picture-postcard landscape and vibrant downtown precinct, Sapporo is booming with holidaymakers, honeymooners, weekenders, and business travellers.

Hotel extras

Web corner and free wifi in the entire hotel
4 star hotel in central Sapporo with easy access to Susukino and shopping areas
285 stylish guest rooms with connecting rooms available
Conveniently located close to public transport links to tourist attractions
Top of line fitness machines to stay in shape in the Fitness Room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Sapporo

2-4 Minami 4-jo, Nishi 2-chome Chuo-ku
064 0804 SAPPORO
Japan

GPS:43.055595, 141.355682

Telephone +81 11-513-1100

+81 11-513-7575

SAPPORO CHITOSE APT

Int. airport 1 - full name

45 km / 27.96 mi 1 hrs drive

CTS

Int. airport 1 - IATA code

45 km / 27.96 mi 1 hrs drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

In summary

On site

Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

BORDEAUX

Bordeaux Restaurant offers delicious French dishes at an affordable price in our 4 star hotel. Try our sumptuous buffet on Friday or Saturday night and discover quality produce prepared by our dedicated team.

Our accommodation(s)

Mercure Sapporo offers 285 well-appointed rooms designed with French aspects in the heart of Sapporo's entertainment district Susukino. The Mercure offers relaxation in the busy city of Sapporo. Perfect for a leisure getaway or business travel, relax in European Style with local influences. All rooms are equipped with high-speed internet access, Simmons bedding and Mercure Brand Amenities making Mercure Sapporo your home away from home.

Room

Standard Queen-1 queen-size bed-Non Smoking

Max. number of persons: 3
Area: From 21 m² / 226 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Room

Standard Room, 2 Zip-beds

Max. number of persons: 3
Area: From 21 m² / 226 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Room

Standard Twin-2 single beds-Non Smoking

Max. number of persons: 4
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Room

Privilege Queen, 1 queen-size bed-Non Smoking

Max. number of persons: 3
Area: From 21 m² / 226 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Room

PrivilegeTwin, 2 single beds-Non Smoking

Max. number of persons: 4
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Room

Superior Room - 2 single beds + 1 Sofa bed - Non-smoking

Max. number of persons: 5
Area: From 28 m² / 301 sq ft

Business Desk

Room

Superior Triple, 3 single beds, Non Smoking

Max. number of persons: 5
Area: From 28 m² / 301 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Room

Deluxe Twin - 2 single beds - Non-Smoking

Max. number of persons: 6
Area: From 42 m² / 452 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Our guest reviews

Nice and clean hotel

Donovan Families - 8/2/2022 Confirmed reviews ALL

The room is clean and nice. Many choices of food for the breakfast and the food is refilled quickly.

Dear Donovan, Thank you for staying with Mercure Sapporo and your great feedback. We are glad to hear that the cleanliness of the rooms had matched up to your expectations. We are happy to hear that you had enjoyed the breakfast, our kichen staff and beverage stuff feel very honoured to receive such comments. We look forward to your visit again and we will be delighted to be at your service in the near future. Mercure Sapporo Guest Relations /Marina Tabata

Well located and good stay.

Tamara Couples - 1/5/2022 Confirmed reviews ALL

The staff was really helpful and also spoke English. The room was spacious and clean. The buffet breakfast had options and tasted good. The location of the hotel is in a good spot, so everything was easily accessible.

Thank you for taking the time to tell us about your experience at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we are looking forward to welcoming you back in the near future. Sincerely, Shihomi Sunada Guest Experience Manager Mercure Sapporo

Overall, good stay

Anonymous Business - 10/17/2021 Confirmed reviews ALL

I was a little disappointed that there was dust on the corners of the desk and window. Other than that, it was good.

We very much appreciate your comments regarding your stay at the Mercure Sapporo. Regarding the matter of problem, we are sorry that the room cleaning especially on the desk was not enough on your stay. Please allow us to express our sincerest apologies. I will share your comments with all of housekeeping staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yours sincerely Riku Ishikawa Front Team Leader Mercure Sapporo

Good central location

S. Couples - 10/2/2021 Confirmed reviews ALL

We enjoyed the stay very much. The room was quiet and fitted out well. It was dark around the sofa. We suggest adding a standing light in that area. The room was quite cold. It was not possible to make it warmer. The aircon was off so the suggestion on the paper in the room to “turn off when the room is cold” didn’t really help. Having the toilet in a room with a separate door is a good feature. Reception area coffee service is excellent, extending it with another hour or so would be good. Some people may not even have checked in by 6pm. Breakfast was good in general. Coffee and Hokkaido milk were especially good. Much better than in most other hotels in Japan. We enjoyed the late check-out. Thank you.

We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. We apologize for the Air Conditioning in the rooms, our entire building including the tenants are run by a centrally controlled HVAC system which can only run the aircon. However, we have rental heater at the Reception. I sincerely apologize if the Receptionist did not announce this to you. I will share this with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services including housekeeping. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shihomi Sunada Guest Experience Manager Mercure Sapporo

Good view, well located

Anonymous Friends - 5/13/2021 Confirmed reviews ALL

Super good night view. Staff are friendly and nice. Delicious breakfast!

We cordially appreciate your detailed comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shihomi Sunada Guest Experience Manager Mercure Sapporo

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Web-users rating

Other web-users rate our hotel

415 reviews 9.1/10 Location
540 reviews 8.6/10 Room
384 reviews 7.9/10 Service
7 reviews 9.6/10 WiFi
296 reviews 8.3/10 Comfort
165 reviews 9.2/10 Vibe
161 reviews 8.8/10 Breakfast
148 reviews 7/10 Cleanliness

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