Mercure Sapporo 4 stars

Customer review rating (ALL Rating) 4.5/5 1,446 reviews

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Description

Hotel extras

  • Web corner and free wifi in the entire hotel

  • 4 star hotel in central Sapporo with easy access to Susukino and shopping areas

  • 285 stylish guest rooms with connecting rooms available

  • Conveniently located close to public transport links to tourist attractions

  • Top of line fitness machines to stay in shape in the Fitness Room

Our accommodation(s)

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Hotel location

Mercure Sapporo

2-4 Minami 4-jo, Nishi 2-chome Chuo-ku
064 0804 SAPPORO
Japan

GPS:43.055595, 141.355682

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

BORDEAUX

Bordeaux Restaurant offers delicious French dishes at an affordable price in our 4 star hotel. Try our sumptuous buffet on Friday or Saturday night and discover quality produce prepared by our dedicated team. Reservation required.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,446 reviews

TripAdvisor Rating  4.3/5  1,596 reviews

Certificate of excellence 2025

Unbeatable Location and Very Decent

TripAdvisor rating 5.0/5

jendtrave TripAdvisor review

Mercure Sapporo located in Susukino, steps away from Nikka signboard. Location is unbeatable. Airport shuttle is just cross the road and many convenience stores nearby. Room was neat and larger compared to Japan standard and privilege room provided you a full set of skin care by Pola inn your entire stay. Staffs were helpful and informative. Definitely will come back here!

Customer review rating 5.0/5

Junhui L. Families - Confirmed reviews ALL

I stayed Sapporo 4 nights, 2 nights at Susukino street, it was exciting place. 2 nights at M-gallery, it was calm and peaceful place. Of course, M-gallery hotel`s condition was perfect. I think it was well balanced staying.

Thank you very much for taking the time to complete our survey regarding your stay at Mercure Sapporo. We are truly honored to know that you were able to enjoy a comfortable stay with us. Our entire staff will continue to make every effort to ensure that our guests have a pleasant and relaxing experience. We sincerely look forward to welcoming you again in the future. Sincerely, Quality Assurance Team Mercure Sapporo

Customer review rating 4.5/5

Laurie C. Couples - Confirmed reviews ALL

We enjoyed a two night stay at the Mercure hotel in early January. The location is very convenient to lots of restaurants and nightlife. Lia, the front desk manager, was wonderful at check in and made some great restaurant recommendations. The breakfast buffet was delicious with a wide variety of options. The gym was clean and not crowded. The only criticism is that the basic queen bed room was small.

I would like to thank you on behalf of the staff here for choosing Mercure Sapporo. We are deeply pleased to get your gracious praise. It was truly our honor to read your great comments. Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your gracious comments and rating. We look forward to your visit again and we will be delighted to be at your service in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Customer review rating 4.5/5

Ho Y. E. L. Families - Confirmed reviews ALL

I love that our bus from Niseko has a stop right at this hotel. Hotel's location is perfect as it is so close to the Tanukikoji Shopping Arcade and main department stores, with tons of choices of restaurant, shops, drug store, etc. It is also within walking distance to Odori Park. Room is small but bed and pillows are comfortable.

Thank you for your feedback. We here at the MERCURE Sapporo value your feedback and are happy to hear that you enjoyed your stay here. We are glad to hear you were able to get the chance to enjoy the surroundings of our hotel. Overall, I am happy to hear that you enjoyed a comfortable stay with us. Thank you again for taking your time to share your experience. We look forward to seeing you soon in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Customer review rating 4.5/5

Soh K. C. Couples - Confirmed reviews ALL

Comfortable stay

Thank you for your feedback. We here at the Mercure Sapporo value your feedback and are happy to hear that you enjoyed your stay here. We have informed our staff of your feedback to improve our services in the future and it will give us the motivation to strive towards a higher level of service excellence. We look forward to seeing you soon in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

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Other web-users rate our hotel

  • 1,508 reviews 9.6/10 Location
  • 1,242 reviews 7.9/10 Room
  • 1,029 reviews 8.6/10 Service
  • 17 reviews 8.1/10 WiFi
  • 428 reviews 6.7/10 Cleanliness
  • 411 reviews 8.5/10 Breakfast

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