Mercure Sapporo 4 stars

Name: Mercure Sapporo | 4 Star Hotel in Sapporo, Hokkaido - ALL - ALL
Address: 2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, SAPPORO, 064 0804, JP
Telephone: +81115131100
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 1,542 reviews

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2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, 064 0804 SAPPORO, Japan

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Mercure Sapporo

Hotel for travellers looking for local and authentic experiences

The Mercure Sapporo is positioned in the heart of Sapporo with easy access to the two main subways of Sapporo, the Toho and Nanboku Railways. The 4-star Hokkaido hotel is a one-minute walk from the Hosui-Susukino Station and a three-minute walk from the Susukino station. The Mercure Sapporo features 285 rooms, warm and welcoming staff, equipped with complimentary Internet access, plus a French restaurant, fitness gym, and conferencing facilities, ideal for both business and leisure.

Located in Sapporo, Hokkaido, the tifth largest city in Japan by population and famous for its cuisine, such as Miso Ramen, Seafood, and Jingiskan. It is also near points of interest, such as TV Tower, Tokei-dai, and Beer Museum Sapporo.

With its picture-postcard landscape and vibrant downtown precinct, Sapporo is booming with holidaymakers, honeymooners, weekenders, and business travellers.

Located in the beautiful city of Sapporo, our 4 star hotel guarantees you comfort and style in the heart of Sapporo. Stay with us, be pampered, and enjoy the four seasons and delicious cuisines Sapporo has to offer!

Christopher Carthel, Hotel Management

Hotel extras

Web corner and free wifi in the entire hotel
4 star hotel in central Sapporo with easy access to Susukino and shopping areas
285 stylish guest rooms with connecting rooms available
Conveniently located close to public transport links to tourist attractions
Top of line fitness machines to stay in shape in the Fitness Room

Our accommodation(s)

Room

Standard Queen-1 queen-size bed-Non Smoking

3 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)

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Room

Standard Room, 2 Zip-beds

3 pers. max
21 m² / 226 sq ft

Bedding 2 x Twin bed(s)

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Room

Standard Twin-2 single beds-Non Smoking

4 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s)

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Room

Privilege Queen, 1 queen-size bed-Non Smoking

3 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)

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Room

PrivilegeTwin, 2 single beds-Non Smoking

4 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s)

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Room

Superior Room - 2 single beds + 1 Sofa bed - Non-smoking

5 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s) and 1 x Single sofa bed(s)

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Room

Superior Triple, 3 single beds, Non Smoking

5 pers. max
28 m² / 301 sq ft

Bedding 3 x Single bed(s)

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Room

Deluxe Twin - 2 single beds - Non-Smoking

6 pers. max
42 m² / 452 sq ft

Bedding 4 x Single bed(s)

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Hotel location

Mercure Sapporo

2-4 Minami 4-jo, Nishi 2-chome Chuo-ku
064 0804 SAPPORO
Japan

GPS:43.055595, 141.355682

+81 11-513-1100

+81 11-513-7575

TV TOWER

Tourist attraction

Access: 400 m / 0.25 mi 8 min walk

CLOCK TOWER

Tourist attraction

Access: 400 m / 0.25 mi 8 min walk

HOKKAIDO ART MUSEUM

Museums

Access: 1.5 km / 0.93 mi 20 min walk / 10 min drive

BEER GARDEN

Museums

Access: 2 km / 1.24 mi 25 min walk / 3 min drive

NAKAJIMA PARK

Botanical gardens

Access: 2 km / 1.24 mi 15 min walk / 3 min drive

HOKKAIDO SHRINE

Amusement park

Access: 2 km / 1.24 mi 25 min walk / 10 min drive

MARUYAMA ZOO

Zoo

Access: 3.5 km / 2.17 mi 45 min walk / 10 min drive

OKURAYAMA JUMPING

Sports centre

Access: 3.5 km / 2.17 mi 45 min walk / 10 min drive

MOERENUMA PARK

Botanical gardens

Access: 5 km / 3.11 mi 1 hrs walk / 20 min drive

SAPPORO ART FOREST

Art and Culture

Access: 5.5 km / 3.42 mi 1 hrs 5 min walk / 25 min drive

TAKINO SUZURAN KYURYO

Amusement park

Access: 5.5 km / 3.42 mi 55 min walk / 40 min drive

MT MOIWA

Tourist attraction

Access: 7 km / 4.35 mi 1 hrs 30 min walk / 25 min drive

SHIROIKOIBITO PARK

Entertainment/theatre district

Access: 8 km / 4.97 mi 1 hrs 30 min walk / 30 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms

BORDEAUX

Bordeaux Restaurant offers delicious French dishes at an affordable price in our 4 star hotel. Try our sumptuous buffet on Friday or Saturday night and discover quality produce prepared by our dedicated team. Reservation required.

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 205 m² / 2206.6 sq ft
Maximum seats capacity: 200
Maximum capacity for banquets: 100

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 1,542 reviews

Jennifer X. K. Families - 8/20/2026 Confirmed reviews ALL

Thank you for choosing Mercure Sapporo and taking your time to share your review here. Regarding the matter of full cleaning, we are sorry that the room cleaning was not up to your satisfaction throughout your stay. Please allow us to express our sincerest apologies. I will share your comments with the housekeeping staff and I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Alfred G. Couples - 8/19/2026 Confirmed reviews ALL

I would like to thank you on behalf of the staff here for choosing Mercure Sapporo. We are deeply pleased to get your gracious praise. It was truly our honor to read your great comments. Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your gracious comments and rating. We look forward to your visit again and we will be delighted to be at your service in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Jobeth L. U. Families - 8/13/2026 Confirmed reviews ALL

Thank you for your feedback. We here at the MERCURE Sapporo value your feedback and are happy to hear that you enjoyed your stay here. We have informed our staff of your feedback to improve our services in the future and has given us motivation to strive towards a higher level of service excellence. Once again, we thank you for your feedback and we look forward to being of service you and to welcoming you to the MERCURE Sapporo. Sincerely, Quality Assurance Team Mercure Sapporo

Peter Y. Couples - 8/9/2026 Confirmed reviews ALL

We cordially appreciate your comments regarding your stay at the Mercure Sapporo. We are more than pleased to hear that our service could meet your expectation, and we will share your kindest comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, Quality Assurance Team Mercure Sapporo

Anonymous Couples - 8/6/2026 Confirmed reviews ALL

Web-users rating

Other web-users rate our hotel

1,493 reviews 9.6/10 Location
1,227 reviews 8/10 Room
1,097 reviews 8.6/10 Service
13 reviews 6.8/10 WiFi
448 reviews 6.8/10 Cleanliness
401 reviews 8.2/10 Breakfast

353 reviews 9.8/10 Location
281 reviews 7.8/10 Room
275 reviews 8.6/10 Service
119 reviews 6.9/10 Cleanliness
104 reviews 8.3/10 Breakfast
58 reviews 6.1/10 Amenities
5 reviews 6.3/10 Sustainability

174 reviews 9.5/10 Location
140 reviews 7.3/10 Room
140 reviews 8.7/10 Service
46 reviews 6.5/10 Cleanliness
35 reviews 8.7/10 Breakfast

53 reviews 9.7/10 Location
56 reviews 8.1/10 Room
52 reviews 8.1/10 Service
22 reviews 7.3/10 Cleanliness
16 reviews 8.2/10 Breakfast

23 reviews 9.4/10 Location
47 reviews 7.7/10 Room
40 reviews 8.7/10 Service
23 reviews 8.1/10 Breakfast
17 reviews 6.9/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Check-in at Mercure Sapporo is from 03:00 PM, and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Sapporo regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.