Mercure Sapporo 4 stars

Customer review rating (ALL Rating) 4.5/5 1,430 reviews

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2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, 064 0804 SAPPORO, Japan

Description

Hotel extras

  • Web corner and free wifi in the entire hotel

  • 4 star hotel in central Sapporo with easy access to Susukino and shopping areas

  • 285 stylish guest rooms with connecting rooms available

  • Conveniently located close to public transport links to tourist attractions

  • Top of line fitness machines to stay in shape in the Fitness Room

Our accommodation(s)

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Hotel location

Mercure Sapporo

2-4 Minami 4-jo, Nishi 2-chome Chuo-ku
064 0804 SAPPORO
Japan

GPS:43.055595, 141.355682

Telephone
Fax +81 11-513-7575

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

BORDEAUX

Bordeaux Restaurant offers delicious French dishes at an affordable price in our 4 star hotel. Try our sumptuous buffet on Friday or Saturday night and discover quality produce prepared by our dedicated team. Reservation required.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,430 reviews

TripAdvisor Rating  4.3/5  1,593 reviews

Certificate of excellence 2025

Mecure Sapporro - Family stay

TripAdvisor rating 5.0/5

Faeez R TripAdvisor review

Check-in was smooth, assisted by Lia who was both professional and friendly. The rooms were clean (upgraded to privilege floor due to Accor status) and cozy. The pajamas were a nice touch and much appreciated. Breakfast was delicious with a good selection of Japanese and Western cuisine. Hotel was also walking distance to Odori park which allowed us to visit it right after check-in (a definite plus!) Only one feedback - suggest to have teabags/sachets in the rooms (together with the coffee) as not everyone drinks coffee. Other than the one comment, it was a great experience at the hotel and will definitely stay there again the next time we visit Sapporo.

Customer review rating 4.0/5

Arnun L. Families - Confirmed reviews ALL

near attractions, easy to get anywhere, just one thing is that japanese hotels have better breakfasts. Also another thing to suggest that during winter only heater is available, so we had to open our windows, but being placed in city center, the sounds from outside was quite loud, so had to shut the window and heater off, wasn't much ventilation left.

Thank you for your feedback. We here at the MERCURE Sapporo value your feedback and are happy to hear that you enjoyed your stay here. We apologize for the Air Conditioning in the rooms, our entire building including the tenants are run by a centrally controlled HVAC system which can only run the Heater in the winter months. However, the windows in the rooms are able to open up to a certain point and we have rental fans at the Reception. I sincerely apologize if the Receptionist did not announce this to you. I will share this with them. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Customer review rating 5.0/5

Kaidtikul P. Friends - Confirmed reviews ALL

Good services and nice room.

Thank you for your feedback. We here at the MERCURE Sapporo value your feedback and are happy to hear that you enjoyed your stay here. We have informed our staff of your feedback to improve our services in the future and has given us motivation to strive towards a higher level of service excellence. Once again, we thank you for your feedback and we look forward to being of service you and to welcoming you to the MERCURE Sapporo. Sincerely, Quality Assurance Team Mercure Sapporo

Customer review rating 4.0/5

Allan R. Couples - Confirmed reviews ALL

We had a pleasant stay at the Mercure Hotel Sapporo recently. The location is incredibly accessible, making it easy to explore the city. The staff were lovely and attentive, which added to the positive experience. However, I did notice that the furniture, particularly the top boards, could use a bit more dusting. Also, the bed mattress felt a bit on the hard side for my preference. Despite these minor issues, we truly enjoyed our stay and would consider returning!

I would like to thank you on behalf of the staff here for choosing Mercure Sapporo. We are deeply pleased to get your gracious praise. It was truly our honor to read your great comments. Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence. However, we are sorry that making up room was not enough on your stay, please allow us to express our sincerest apologies. I will share your comments with the housekeeping staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to your visit again and we will be delighted to be at your service in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Customer review rating 5.0/5

Sakuna P. Families - Confirmed reviews ALL

Excellent service and advice, along with great Accor member privileges.

Thank you for your feedback. We here at the Mercure Sapporo value your feedback and are happy to hear that you enjoyed your stay here. We have informed our staff of your feedback to improve our services in the future and it will give us the motivation to strive towards a higher level of service excellence. We look forward to your visit again and we will be delighted to be at your service in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

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Other web-users rate our hotel

  • 1,475 reviews 9.6/10 Location
  • 1,228 reviews 8.1/10 Room
  • 1,009 reviews 8.7/10 Service
  • 19 reviews 8.1/10 WiFi
  • 419 reviews 7/10 Cleanliness
  • 413 reviews 8.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.