Mercure Sapporo 4 stars

Customer review rating (ALL Rating) 4.5/5 794 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Web corner and free wifi in the entire hotel

  • 4 star hotel in central Sapporo with easy access to Susukino and shopping areas

  • 285 stylish guest rooms with connecting rooms available

  • Conveniently located close to public transport links to tourist attractions

  • Top of line fitness machines to stay in shape in the Fitness Room

Our accommodation(s)

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Hotel location

Mercure Sapporo

2-4 Minami 4-jo, Nishi 2-chome Chuo-ku
064 0804 SAPPORO
Japan

GPS:43.055595, 141.355682

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

BORDEAUX

Bordeaux Restaurant offers delicious French dishes at an affordable price in our 4 star hotel. Try our sumptuous buffet on Friday or Saturday night and discover quality produce prepared by our dedicated team. Reservation required.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  794 reviews

TripAdvisor Rating  4.5/5  1,554 reviews

Mecure is a great option for a hotel when staying in Sapporo

TripAdvisor rating 4.0/5

SandraB424 TripAdvisor review

I stayed here during the snow festival and found the hotel to be a fantastic option in regards to price, location and amenities. The location of the hotel is right in the middle of the main touristy areas of Sapporo, with a train station just outside and the bus stop for new chitose airport approx 200 metres walk up the road. There are a variety of restaurants in the area, as well as the usual convenience stores such as 7-11 and family mart next door. The hotel reception is on the third floor of the building, which is also where the restaurant is located. The restaurant provides buffet breakfast, alcarte lunch and dinner. The breakfast service can get super congested, as it is quite small with a tiny food area. The breakfast choices were reasonable, not great. My room was wonderfully clean, well appointed, with a very comfortable bed and pillows. The window opened, and my view was looking east, so not that picturesque, but still plenty to see. The bathroom had excellent amenities and was well sized with the shower over the bath. Every single staff member i came into contact within the hotel was lovely, and i would absolutely recommend this hotel if staying in Sapporo.

Dear SandraB424, I would like to thank you on behalf of the staff here for choosing Mercure Sapporo. We are deeply pleased to get your gracious praise. It was truly our honor to read your great comments. Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your gracious comments and rating. We look forward to your visit again and we will be delighted to be at your service in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

well locate, great service

Customer review rating 4.5/5

Ty Couples - Confirmed reviews ALL

first of all, the service is the best. but the room is not big. breakfast is good and well present.

We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. And, we appreciate if you could consider the other room type as we also have superior twin and deluxe twin rooms next time. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quality Assurance Team Mercure Sapporo

Fantastic Hotel

Customer review rating 5.0/5

Thomas Couples - Confirmed reviews ALL

Stayed for two nights in the Heart of Sapporo. Very convenient and well set up room.

Thank you for choosing Mercure Sapporo and taking your time to share your review here. We are deeply pleased to get your gracious praise. It was truly our honor to read your great comments. Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quality Assurance Team Mercure Sapporo

Centrally located, good stay

Customer review rating 4.0/5

Corinna Families - Confirmed reviews ALL

The room temperature was a little cool. The buffet breakfast was excellent. Great location

Dear Corinna, Thank you for choosing Mercure Sapporo, and we appreciate for your review regarding your most recent stay here. First of all, we are pleased to hear that the breakfast has suited your taste. On your comment, we apologize for the Air Conditioning in the rooms, our entire building including the tenants are run by a centrally controlled HVAC system which can only run the Heater in the winter months. If you feel cold even with just heating, please feel free to ask the front desk, and we can lend you a small heater and blanket. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Once again thank you for your feedback and I look forward to hearing from you. Sincerely, Quality Assurance Team Mercure Sapporo

Super staff… excellent service.. i wish i could hire them in my corporation

Customer review rating 5.0/5

Jin Couples - Confirmed reviews ALL

Your reservation staff are excellent… I apologise for not remembering their name.. but i am sure u will know when i checked in n out who they are

We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for taking your time to share your experience. We look forward to seeing you soon in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

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Other web-users rate our hotel

  • 728 reviews 9.5/10 Location
  • 708 reviews 8.2/10 Room
  • 577 reviews 8.4/10 Service
  • 15 reviews 7/10 WiFi
  • 264 reviews 8.6/10 Breakfast
  • 233 reviews 7.2/10 Cleanliness

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