Mercure Sapporo 4 stars

Customer review rating (ALL Rating) 4.5/5 1,227 reviews

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2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, 064 0804 SAPPORO, Japan

Description

Hotel extras

  • Web corner and free wifi in the entire hotel

  • 4 star hotel in central Sapporo with easy access to Susukino and shopping areas

  • 285 stylish guest rooms with connecting rooms available

  • Conveniently located close to public transport links to tourist attractions

  • Top of line fitness machines to stay in shape in the Fitness Room

Our accommodation(s)

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Hotel location

Mercure Sapporo

2-4 Minami 4-jo, Nishi 2-chome Chuo-ku
064 0804 SAPPORO
Japan

GPS:43.055595, 141.355682

Telephone
Fax +81 11-513-7575

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

BORDEAUX

Bordeaux Restaurant offers delicious French dishes at an affordable price in our 4 star hotel. Try our sumptuous buffet on Friday or Saturday night and discover quality produce prepared by our dedicated team. Reservation required.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,227 reviews

TripAdvisor Rating  4.5/5  1,578 reviews

Well located, clean, easy to check-in/out, superb room cleaning

Customer review rating 4.5/5

Pauline O. Families - Confirmed reviews ALL

Well located and 2 min walk to Susukino st. Surrounded by many food choices, snacks and also convenient stores. Chou bus stop from/to new Chitose airport was within reach. Friendly staff and elevator was available, breakfast place was sufficient and food is fresh.

Dear Ms.Pauline O., Thank you for choosing Mercure Sapporo, and we appreciate for your review regarding your most recent stay here. We are glad to hear you were able to get the chance to enjoy the surroundings of our hotel. Also, we are happy to hear that our front desk staff have made you feel welcomed and at ease during your stay with us. Your feedback will give us the strength and motivation to continue working hard to strive towards an even higher level of excellence. We look forward to seeing you soon in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Centrally located hotel

TripAdvisor rating 5.0/5

I_S_B_L_o Families - TripAdvisor review

Centrally located hotel that is has a 7 Eleven & family mart nearby. It has eateries all around and near to the Susukino station which connects to the JR and that is an added advantage if you want to take the train to airport. All I can say is I will choose this hotel again for the conveniences.

Dear Valuable guest, Thank you for staying with Mercure Sapporo and your great feedback. We are glad to hear you were able to get the chance to enjoy the surroundings of our hotel. Overall, I am happy to hear that you enjoyed a comfortable stay with us. Thank you again for taking your time to share your experience. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, Quality Assurance Team Mercure Sapporo

Nice stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Good location, helpful staff with a clean and comfortable room. Quality of breakfast left a bit to be desired…room for improvement there.

Thank you for your loyalty, as it was an honor to have a member such as yourself stay here with us. We are glad to hear that our service has met your expectations and we hope that we can surpass your expectations the next time you stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we are very sorry to hear that you were not satisfied with the breakfast. We will make efforts to improve the quality of breakfast. We look forward to your visit again and we will be delighted to be at your service in the near future. Sincerely, Front Team Mercure Sapporo

Clean and well organised

Customer review rating 5.0/5

Surash S. Families - Confirmed reviews ALL

Very attractive staffs

Thank you for your loyalty, as it was an honor to have a member such as yourself stay here with us. We are glad to hear that our service has met your expectations and we hope that we can surpass your expectations the next time you stay with us. The great reviews we receive from our customers are the best encouragement for our staff. We will continue to improve our services so that our customers will be satisfied. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, Front Team Mercure Sapporo

CBD and close to station

Customer review rating 4.0/5

Felix T. Families - Confirmed reviews ALL

The last room was very nice and full of amenities and facilities. Convenient to any store in Sapporo. The service is excellent.

Thank you for your loyalty, as it was an honor to have a member such as yourself stay here with us. We are glad to hear that our service has met your expectations and we hope that we can surpass your expectations the next time you stay with us. I would like to thank you on behalf of the staff here for choosing Mercure Sapporo. We are deeply pleased to get your gracious praise. It was truly our honor to read your great comments. Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your gracious comments and rating. We look forward to your visit again and we will be delighted to be at your service in the near future. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, Front Team Mercure Sapporo

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Other web-users rate our hotel

  • 1,200 reviews 9.6/10 Location
  • 1,040 reviews 8.1/10 Room
  • 844 reviews 8.6/10 Service
  • 24 reviews 6/10 WiFi
  • 374 reviews 8.3/10 Breakfast
  • 354 reviews 6.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.