Mercure Sapporo 4 stars

Customer review rating (ALL Rating) 4.5/5 590 reviews

Hotel extras

  • Web corner and free wifi in the entire hotel

  • 4 star hotel in central Sapporo with easy access to Susukino and shopping areas

  • 285 stylish guest rooms with connecting rooms available

  • Conveniently located close to public transport links to tourist attractions

  • Top of line fitness machines to stay in shape in the Fitness Room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Mercure Sapporo offers 285 well-appointed rooms designed with French aspects in the heart of Sapporo's entertainment district Susukino. The Mercure offers relaxation in the busy city of Sapporo. Perfect for a leisure getaway or business travel, relax in European Style with local influences. All rooms are equipped with high-speed internet access, Simmons bedding and Mercure Brand Amenities making Mercure Sapporo your home away from home.

Hotel location

Mercure Sapporo

2-4 Minami 4-jo, Nishi 2-chome Chuo-ku
064 0804 SAPPORO
Japan

GPS:43.055595, 141.355682

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BORDEAUX

Bordeaux Restaurant offers delicious French dishes at an affordable price in our 4 star hotel. Try our sumptuous buffet on Friday or Saturday night and discover quality produce prepared by our dedicated team.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  590 reviews

TripAdvisor Rating  4.5/5  1,537 reviews

Certificate of excellence 2022

4 star Hotel with a 5 star Service.

TripAdvisor rating 5.0/5

SeahKC Families - TripAdvisor review

Hotel situated in excellent location within sapporo. Hardware of the hotel was exactly as what I remembered pre Covid. Shout out to the front desk and GM Christoper whom I had the pleasure of talking to on a few occasions. Breakfast was excellent and I strongly recommend whoever that’s coming to Sapporo to make this their number 1 choice. As I told them, 4 star hotel with 5 star service.. I’ll be back

Dear SeahKC, We cordially appreciate your detailed comments regarding your stay at the Mercure Sapporo. We are glad to hear you were able to get the chance to enjoy the surroundings of our hotel. Regarding breakfast, our kitchen and food an beverage staff are pleased to hear that the breakfast menu was to your liking. Thank you for your kind comments, we are pleased to hear that you are satisfied with our staff and we here at the Mercure Sapporo look forward to welcoming you to our hotel again. Sincerely, Quality Assurance Team Mercure Sapporo

Breakfast levelled up👍👍

Customer review rating 4.5/5

Mm Families - Confirmed reviews ALL

Glad to be back here again for our family vacation. It was our 3rd time staying in Mercure Sapporo. Definitely ll stay again. Their breakfast buffet has more options now. We love it❤️

Dear Mm Thank you so much for your wonderful remarks of Mercure Sapporo. We are happy to hear that you had enjoyed the breakfast menu, our kichen staff feel very honoured to receive such comments. We look forward to your visit again and we will be delighted to be at your service in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Great location. Lovely staff.

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Great stay. Only problem was room temperature.

Dear Mr.Oliver C. Thank you for your loyalty, It was an honor to have a member such as yourself stay here with us. We are glad to hear that our service have meet your expectations and we hope that we can surprass your excepations the next time you stay. In regards to air-conditioner, our apologies for making you uncomfortable as the Hotel air-conditioning is currently set to heating. Due to the climatic variances in Hokkaido, we recommend all of guests switching the air-conditioning off and opening your window for fresh air. We apologize again that the central heating system is unable to change your room from heater to air conditioner. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, Quality Assurance Team Mercure Sapporo

Well located

Customer review rating 4.5/5

Agus T. T. Families - Confirmed reviews ALL

Downtown area where all the restaurants and shopping malls are very near.

We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quality Assurance Team Mercure Sapporo

First time to Sapporo and loved it!

Customer review rating 5.0/5

S Solo - Confirmed reviews ALL

Great stay and friendly staff experience. Overall I'd say my stay here was great, no issues experienced and the staff was very friendly and courteous. I enjoyed the complimentary morning coffee and the afternoon/evening warm beverages in the warmer when I returned to the hotel after a chilly day in Sapporo. The room was well-appointed and just what I needed for my stay. I would stay here again. Great location and good price for value.

We cordially appreciate your detailed comments regarding your stay at the Mercure Sapporo. We are more than pleased to hear that our service could meet your expectation, and we will share your kindest comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, Quality Assurance Team Mercure Sapporo

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Other web-users rate our hotel

  • 488 reviews 9.5/10 Location
  • 557 reviews 8.4/10 Room
  • 431 reviews 8/10 Service
  • 7 reviews 8.1/10 WiFi
  • 197 reviews 8.5/10 Breakfast
  • 188 reviews 6.3/10 Cleanliness
  • 160 reviews 8.7/10 Vibe

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