Mercure Sapporo 4 stars

Name: Mercure Sapporo | 4 Star Hotel in Sapporo, Hokkaido - ALL - ALL
Address: 2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, SAPPORO, 064 0804, JP
Telephone: +81115131100
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 1,519 reviews

Best price
guarantee

57 57 photos

2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, 064 0804 SAPPORO, Japan

See rates

Mercure Sapporo

Hotel for travellers looking for local and authentic experiences

The Mercure Sapporo is positioned in the heart of Sapporo with easy access to the two main subways of Sapporo, the Toho and Nanboku Railways. The 4-star Hokkaido hotel is a one-minute walk from the Hosui-Susukino Station and a three-minute walk from the Susukino station. The Mercure Sapporo features 285 rooms, warm and welcoming staff, equipped with complimentary Internet access, plus a French restaurant, fitness gym, and conferencing facilities, ideal for both business and leisure.

Located in Sapporo, Hokkaido, the tifth largest city in Japan by population and famous for its cuisine, such as Miso Ramen, Seafood, and Jingiskan. It is also near points of interest, such as TV Tower, Tokei-dai, and Beer Museum Sapporo.

With its picture-postcard landscape and vibrant downtown precinct, Sapporo is booming with holidaymakers, honeymooners, weekenders, and business travellers.

Located in the beautiful city of Sapporo, our 4 star hotel guarantees you comfort and style in the heart of Sapporo. Stay with us, be pampered, and enjoy the four seasons and delicious cuisines Sapporo has to offer!

Christopher Carthel, Hotel Management

Hotel extras

Web corner and free wifi in the entire hotel
4 star hotel in central Sapporo with easy access to Susukino and shopping areas
285 stylish guest rooms with connecting rooms available
Conveniently located close to public transport links to tourist attractions
Top of line fitness machines to stay in shape in the Fitness Room

Our accommodation(s)

Room

Standard Queen-1 queen-size bed-Non Smoking

3 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

Standard Room, 2 Zip-beds

3 pers. max
21 m² / 226 sq ft

Bedding 2 x Twin bed(s)

See availabilities

Room

Standard Twin-2 single beds-Non Smoking

4 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Privilege Queen, 1 queen-size bed-Non Smoking

3 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)

See availabilities

Room

PrivilegeTwin, 2 single beds-Non Smoking

4 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Superior Room - 2 single beds + 1 Sofa bed - Non-smoking

5 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s) and 1 x Single sofa bed(s)

See availabilities

Room

Superior Triple, 3 single beds, Non Smoking

5 pers. max
28 m² / 301 sq ft

Bedding 3 x Single bed(s)

See availabilities

Room

Deluxe Twin - 2 single beds - Non-Smoking

6 pers. max
42 m² / 452 sq ft

Bedding 4 x Single bed(s)

See availabilities

Hotel location

Mercure Sapporo

2-4 Minami 4-jo, Nishi 2-chome Chuo-ku
064 0804 SAPPORO
Japan

GPS:43.055595, 141.355682

+81 11-513-1100

+81 11-513-7575

TV TOWER

Tourist attraction

Access: 400 m / 0.25 mi 8 min walk

CLOCK TOWER

Tourist attraction

Access: 400 m / 0.25 mi 8 min walk

HOKKAIDO ART MUSEUM

Museums

Access: 1.5 km / 0.93 mi 20 min walk / 10 min drive

BEER GARDEN

Museums

Access: 2 km / 1.24 mi 25 min walk / 3 min drive

NAKAJIMA PARK

Botanical gardens

Access: 2 km / 1.24 mi 15 min walk / 3 min drive

HOKKAIDO SHRINE

Amusement park

Access: 2 km / 1.24 mi 25 min walk / 10 min drive

MARUYAMA ZOO

Zoo

Access: 3.5 km / 2.17 mi 45 min walk / 10 min drive

OKURAYAMA JUMPING

Sports centre

Access: 3.5 km / 2.17 mi 45 min walk / 10 min drive

MOERENUMA PARK

Botanical gardens

Access: 5 km / 3.11 mi 1 hrs walk / 20 min drive

SAPPORO ART FOREST

Art and Culture

Access: 5.5 km / 3.42 mi 1 hrs 5 min walk / 25 min drive

TAKINO SUZURAN KYURYO

Amusement park

Access: 5.5 km / 3.42 mi 55 min walk / 40 min drive

MT MOIWA

Tourist attraction

Access: 7 km / 4.35 mi 1 hrs 30 min walk / 25 min drive

SHIROIKOIBITO PARK

Entertainment/theatre district

Access: 8 km / 4.97 mi 1 hrs 30 min walk / 30 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms

BORDEAUX

Bordeaux Restaurant offers delicious French dishes at an affordable price in our 4 star hotel. Try our sumptuous buffet on Friday or Saturday night and discover quality produce prepared by our dedicated team. Reservation required.

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 205 m² / 2206.6 sq ft
Maximum seats capacity: 200
Maximum capacity for banquets: 100

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 1,519 reviews

Pak H. W. Couples - 6/18/2026 Confirmed reviews ALL

We cordially appreciate your detailed comments regarding your stay at the Mercure Sapporo. We are more than pleased to hear that our service could meet your expectation, and we will share your kindest comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, Quality Assurance Team Mercure Sapporo

Clement T. Families - 6/14/2026 Confirmed reviews ALL

Thank you for choosing Mercure Sapporo, and we appreciate for your review regarding your most recent stay here. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you soon in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Daniel B. Families - 6/12/2026 Confirmed reviews ALL

Thank you for your feedback. We here at the MERCURE Sapporo value your feedback and are happy to hear that you enjoyed your stay here. We have informed our staff of your feedback to improve our services in the future and has given us motivation to strive towards a higher level of service excellence. Once again, we thank you for your feedback and we look forward to being of service you and to welcoming you to the MERCURE Sapporo. Sincerely, Quality Assurance Team Mercure Sapporo

Ann R. Couples - 6/9/2026 Confirmed reviews ALL

Thank you for taking the time to tell us about your experience at Mercure Sapporo. We are glad to hear that you had the opportunity to enjoy the surroundings of our hotel. Overall, I am pleased to know that you had a comfortable stay with us. Thank you again for taking the time to share your experience. I would also like to sincerely apologize for the unpleasant experience caused by the smell of cigarette smoke in the lobby. Although the smoking area on the 4th floor is equipped with ventilation, we regret that it was not sufficient to completely prevent the odor from affecting other areas. We appreciate your valuable feedback and will use your comments to further improve our services and facilities. Our entire team will continue striving to provide an even more satisfying stay for our guests, and we hope to have the pleasure of welcoming you back to Mercure Sapporo in the future. We look forward to seeing you again soon. Sincerely, Quality Assurance Team Mercure Sapporo

Bingzhu L. Solo - 6/9/2026 Confirmed reviews ALL

Thank you for taking the time to complete our survey regarding your recent stay at Mercure Sapporo. Regarding your comment that you were informed after check-out that outside food was not permitted in the lounge, we sincerely apologize for not meeting your expectations. However, as we would like our guests to enjoy the food and beverages offered by our bar lounge, we kindly ask that outside food and drinks not be brought into the lounge. We appreciate your understanding in this matter. We will continue striving to create a hotel environment that is even more comfortable and enjoyable for our guests. We sincerely appreciate your continued patronage of Mercure Hotel Sapporo and look forward to welcoming you back in the future. Our entire team eagerly awaits the pleasure of serving you again. Sincerely, Quality Assurance Team Mercure Sapporo

Web-users rating

Other web-users rate our hotel

1,514 reviews 9.7/10 Location
1,246 reviews 8.1/10 Room
1,091 reviews 8.7/10 Service
16 reviews 7.8/10 WiFi
456 reviews 6.8/10 Cleanliness
415 reviews 8.3/10 Breakfast

358 reviews 9.7/10 Location
296 reviews 7.8/10 Room
289 reviews 8.8/10 Service
132 reviews 6.6/10 Cleanliness
109 reviews 8.8/10 Breakfast
60 reviews 5.7/10 Amenities

177 reviews 9.7/10 Location
136 reviews 7.5/10 Room
139 reviews 8.7/10 Service
42 reviews 6.7/10 Cleanliness
33 reviews 8.6/10 Breakfast

46 reviews 9.7/10 Location
48 reviews 8.2/10 Room
47 reviews 8.6/10 Service
19 reviews 7.3/10 Cleanliness
14 reviews 8.3/10 Breakfast

25 reviews 9.6/10 Location
50 reviews 8.1/10 Room
43 reviews 8.7/10 Service
24 reviews 8/10 Breakfast
18 reviews 7/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Check-in at Mercure Sapporo is from 03:00 PM, and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Sapporo regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.