ibis Styles Sapporo 3 stars

Customer review rating (ALL Rating) 4.4/5 1,505 reviews

Best price
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ibis Styles Sapporo - Image 1
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ibis Styles Sapporo - Image 4
Nishi 3chome 10 10, Minami 8jo Chuo ku, Hokkaido, 0640808 SAPPORO, Japan

Description

Hotel extras

  • Conveniently located next to Nakajima Park in the Susukino area

  • 278 large modern rooms with ample space to relax

  • Located close to public transport links to tourist attractions

  • Free WIFI throughout the hotel

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior 2 Single Beds, Smoking

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Trouser press

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Trouser press

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Trouser press

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Trouser press

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Trouser press

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Trouser press

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Trouser press

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Located from the 10th floor onwards, the 30 SQM room features a King bed, large work desk, tea making facilities and free WIFI Internet access. Up to 2 adults and 1 child. No extra bed allowed.

  • Views:

    City View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Trouser press

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Located from the 13th floor onwards, the 30 SQM room features a King beds, large work desk, tea making facilities and free WIFI Internet access. Up to 2 adults and 1 child. No extra bed allowed.

  • Views:

    City View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Trouser press

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The 33 SQM room is equipped with 2 wide beds with an option for 1 stacking beds, free WiFi and tea making facilities. Ideal for families and groups. Up to 3 adults or 5 persons including children. Child(ren) share parents' existing bedding for free.

Max. number of persons
5

Bedding

Single bed(s) x3

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Trouser press

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The 33 SQM room is equipped with 2 wide beds with an option for 1 stacking bed, free WIFI and tea making facilities. Ideal for families and groups. Up to 3 adults or 5 people including children. Children share parents' existing bedding for free.

Max. number of persons
5
Area
From 33 m² / 355 sq ft

Bedding

Single bed(s) x3

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Trouser press

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Trouser press

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Double Glazing
  • Opening windows
  • Trouser press

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Styles Sapporo

Nishi 3chome 10 10, Minami 8jo Chuo ku, Hokkaido
0640808 SAPPORO
Japan

GPS:43.050211, 141.355046

Telephone
Fax +81 11-530-4054

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
Near the property
  • Car park
  • 278 rooms
  • One room for people with reduced mobility
  • 221 non-smoking rooms
  • 16 floors

Languages spoken at the hotel

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Catering

One Restaurant

Breakfast

  • Buffet Additional charge
  • Near the property
  • Outdoor parking
  • Public
  • 60 parking spaces
  • Max Limited Height: 2.1 m / 6.89 ft

  • Parking pricing: 8.52 € 1500 JPY Per day

SAPPORO KITCHEN

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Buffet style service with 60 different options, including Japanese and Western, plus 20 different drinks. The restaurant is open from 6:00 to 10:00 (L/O 9:30). Fees are 2500 yen for adults, 1250 yen for children aged 6～11, and free for children under 5.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,505 reviews

Customer review rating 5.0/5

Xinyun C. Solo - Confirmed reviews ALL

Dear Guest, Thank you for your kind words regarding your recent experience at ibis Styles Sapporo. We are delighted to hear that our team's friendliness and professionalism contributed to a pleasant stay. We look forward to welcoming you back in the future. Best regards, ibis Styles Sapporo

Customer review rating 5.0/5

Stephen M. Friends - Confirmed reviews ALL

Dear Guest, Thank you for your kind words regarding our staff, breakfast, and room amenities. We are delighted to know that you enjoyed your stay and found our facilities to your liking. Your feedback is greatly appreciated. Best regards, ibis Styles Sapporo

Customer review rating 2.5/5

Hwee H. C. Families - Confirmed reviews ALL

Dear Guest, Thank you for staying at ibis Styles Sapporo and sharing your feedback. While we are glad you found the room spacious, we sincerely apologize for the cleanliness issues, wall cracks, and the mouldy smell from the shower curtain. This falls well below our standards, and we are deeply sorry for the discomfort it caused. We have addressed these points immediately with our housekeeping and maintenance teams to ensure thorough cleaning, prompt repairs, and the replacement of the shower curtain. We truly value your input and hope to have the opportunity to welcome you back for a much better experience in the future. Sincerely, ibis Styles Sapporo front desk

Customer review rating 4.0/5

Nicodemus L. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your positive feedback regarding our prime location and spacious accommodations. We are delighted to hear that you enjoyed your stay with us, and we hope to welcome you back in the future. Goodbye, ibis Styles Sapporo

Customer review rating 0.5/5

Wing K. S. Solo - Confirmed reviews ALL

Apology Regarding an Unpleasant Experience During Your Stay and Our Future Actions ibis Styles Sapporo Dear Guest, Thank you very much for staying at ibis Styles Sapporo. We also deeply appreciate you sharing your valuable feedback regarding the inappropriate treatment you received from our front desk staff during your stay. The treatment you experienced at the front desk falls far short of our hotel’s standards of hospitality and, viewed objectively, is inexcusable. We sincerely and deeply apologize for causing you discomfort and anxiety during your important stay, as well as for our failure to provide adequate care. We will immediately share the details of your concerns with the entire hotel staff. We will promptly verify the facts and conduct an investigation into the conduct and customer service attitudes of the entire front desk team, including the staff member in question. We are committed to immediately implementing thorough retraining and service training to ensure that all staff members welcome guests with a sense of professional responsibility and warm consideration. Although it is our duty to provide a comfortable and reassuring stay, we have failed to meet your expectations, and we apologize once again. We take your feedback very seriously and will spare no effort in improving our service to ensure that you never experience such discomfort again. If you ever have the opportunity to stay with us again, we will strive to earn back your trust by ensuring you experience our heartfelt hospitality. Thank you very much for sharing your valuable feedback with us. Sincerely, ibis Styles Sapporo, Front Desk

Dear Guest, Thank you for your kind words regarding our staff, breakfast, and room amenities. We are delighted to know that you enjoyed your stay and found our facilities to your liking. Your feedback is greatly appreciated. Best regards, ibis Styles Sapporo

Customer review rating 2.5/5

Hwee H. C. Families - Confirmed reviews ALL

Spacious room. However room is dirty snd dusty, wall cracked, shower curtain has mouldy smell.

Dear Guest, Thank you for staying at ibis Styles Sapporo and sharing your feedback. While we are glad you found the room spacious, we sincerely apologize for the cleanliness issues, wall cracks, and the mouldy smell from the shower curtain. This falls well below our standards, and we are deeply sorry for the discomfort it caused. We have addressed these points immediately with our housekeeping and maintenance teams to ensure thorough cleaning, prompt repairs, and the replacement of the shower curtain. We truly value your input and hope to have the opportunity to welcome you back for a much better experience in the future. Sincerely, ibis Styles Sapporo front desk

Customer review rating 4.0/5

Nicodemus L. Couples - Confirmed reviews ALL

I like the big room at Ibis Style Sapporo

Dear Guest, Thank you for your positive feedback regarding our prime location and spacious accommodations. We are delighted to hear that you enjoyed your stay with us, and we hope to welcome you back in the future. Goodbye, ibis Styles Sapporo

Customer review rating 0.5/5

Wing K. S. Solo - Confirmed reviews ALL

I am writing to express my deep disappointment regarding the extremely rude and unprofessional behavior I experienced from your staff during my recent stay at your hotel. I interacted with a member of your front desk. Instead of handling my request with standard hospitality and care, the staff member responded with a dismissive, impatient, and openly hostile attitude. When I attempted to seek clarification, I was interrupted and treated with complete disrespect. As a paying guest, I expect a basic standard of courtesy and helpfulness. The conduct exhibited by this individual was entirely unacceptable and severely impacted my overall experience at your establishment. I strongly encourage management to investigate this matter, review the conduct of the staff involved, and implement appropriate service training. I hope you take necessary steps to ensure future guests do not endure similar mistreatment.

Apology Regarding an Unpleasant Experience During Your Stay and Our Future Actions ibis Styles Sapporo Dear Guest, Thank you very much for staying at ibis Styles Sapporo. We also deeply appreciate you sharing your valuable feedback regarding the inappropriate treatment you received from our front desk staff during your stay. The treatment you experienced at the front desk falls far short of our hotel’s standards of hospitality and, viewed objectively, is inexcusable. We sincerely and deeply apologize for causing you discomfort and anxiety during your important stay, as well as for our failure to provide adequate care. We will immediately share the details of your concerns with the entire hotel staff. We will promptly verify the facts and conduct an investigation into the conduct and customer service attitudes of the entire front desk team, including the staff member in question. We are committed to immediately implementing thorough retraining and service training to ensure that all staff members welcome guests with a sense of professional responsibility and warm consideration. Although it is our duty to provide a comfortable and reassuring stay, we have failed to meet your expectations, and we apologize once again. We take your feedback very seriously and will spare no effort in improving our service to ensure that you never experience such discomfort again. If you ever have the opportunity to stay with us again, we will strive to earn back your trust by ensuring you experience our heartfelt hospitality. Thank you very much for sharing your valuable feedback with us. Sincerely, ibis Styles Sapporo, Front Desk

Customer review rating 3.5/5

Katherine L. Friends - Confirmed reviews ALL

Hotel staff was helpful, I had booked smoking room as non-smoking room fully booked and I asked to change non-smoking room for next day and the staff were helpful to change room for us but the restaurant for breakfast not much variety, food were limited and was very crowded which not worth to pay for breakfast.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that our staff was able to assist you with your room change. However, we regret that the breakfast experience did not meet your expectations due to the limited variety and crowding. Your comments are valuable, and we will consider them as we strive to enhance our offerings for our guests. Goodbye, and best wishes, ibis Styles Sapporo

Customer review rating 5.0/5

Myong H. Couples - Confirmed reviews ALL

Accidentally selected smoking room when made reservations but hotel staff helped change when discussed before arriving on check in date

Dear Guest, Thank you for your kind words regarding your recent stay with us. We are pleased to hear that our staff was able to assist you in changing your room preference. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, ibis Styles Sapporo

Customer review rating 4.5/5

Steven D. B. B. Couples - Confirmed reviews ALL

The hotel was ideally located. The bed was a good size.

Dear Guest, Thank you for your kind feedback. We are delighted to hear that our location and bed size met your needs. It is our goal to provide a comfortable stay for all our guests. Best regards, ibis Styles Sapporo

Customer review rating 4.5/5

Prasit W. Couples - Confirmed reviews ALL

Overall facilities and location is fine just one thing for the cleaning service. She knocked my door in one day while I was in the room. She asked for picking up trash! This is weird and I never found in the standard hotel before. Anyway it’s not a big problem just a small notice.

Dear Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the breakfast, location, and your room. Your observation about the cleaning service is appreciated. Our staff is trained to maintain cleanliness, which includes regular trash collection; however, we understand that this approach may not align with your expectations. We value your input and will consider it moving forward. Best regards, ibis Styles Sapporo

Customer review rating 5.0/5

Kishore P. Couples - Confirmed reviews ALL

Rooms for quite spacious and staff so very friendly at this price, this hotel is a gem. It’s very near to the metro station also, they clean the room in every four days. You have to request one day earlier if you want full room clean.

Dear Guest, Thank you for your kind words regarding the spacious accommodations and the friendliness of our team. We appreciate your feedback on our cleaning schedule and the advance notice required for a full room clean. Your insights are invaluable to us. Goodbye and best wishes, ibis Styles Sapporo

Customer review rating 4.5/5

Sing W. Y. Solo - Confirmed reviews ALL

Great hotel, friendly staff. Big rooms

Dear Guest, Thank you for your kind words regarding our location, spacious accommodations, and friendly staff. We are delighted to hear that you enjoyed your stay at ibis Styles Sapporo. Goodbye and best regards, ibis Styles Sapporo

Customer review rating 4.5/5

Pratick D. Families - Confirmed reviews ALL

My family and I were delighted to stay, and the proximity to the places nearby made it very justifiable.

Dear Guest, Thank you very much for your wonderful review. We are delighted to hear that you and your family enjoyed your stay and found our location convenient. It was our pleasure to assist you, and we hope to welcome you back to ibis Styles Sapporo in the near future! Best regards, ibis Styles Sapporo

Customer review rating 2.5/5

Hyeonjong C. Families - Confirmed reviews ALL

Room was too small, and especially the bed was an usage for temporary. We had a reservation for "four" people and "four" bed, but the quality of the bed was poor. And slightly uncomfortable smell was in the room. Location was few far from the central city, but it wasn't that a big problem for us.

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay. We sincerely regret that the room size and bed quality did not meet your expectations. We strive to provide comfortable accommodations for all our guests, and we apologize for any discomfort you experienced. The house keeping department has been notified of the unpleasant odor in the room and will take measures to ensure that rooms are properly deodorized. Additionally, we appreciate your comments regarding the location and pleased to know it was manageable for you and thank you for your kind words regarding our staff. Your insights are valuable as we continue to enhance our guest experience. Safe travels and best wishes, ibis Styles Sapporo

Customer review rating 2.0/5

Jian S. W. F. Solo - Confirmed reviews ALL

staff were nice but no upgrade despite accor+ gold

Dear Guest, Thank you for sharing your feedback. We appreciate your comments regarding our spacious accommodations and staff service. However, I regret to hear about your experience with the upgrade policy. Your input will be noted for future consideration. Goodbye and best regards, ibis Styles Sapporo

Customer review rating 5.0/5

Agung R. Friends - Confirmed reviews ALL

My rooms upgrade and they had very nice staff

Dear Guest, Thank you for your positive feedback regarding our location and the service provided by our staff. We are pleased to hear that you enjoyed your room upgrade. Your kind words are greatly appreciated, and we hope to welcome you back in the future. Best regards, ibis Styles Sapporo

Customer review rating 2.5/5

Chris H. Couples - Confirmed reviews ALL

When I get into the room, I checked the coffee capsule have been used, but still placed on a original place, which act like a new one, but I found that some of the small hole on the capsule, which is hygiene and room cleaning issue for this kind of case. Cannot imagine if I cannot realised the small hole and I drink for it, what will I happen? Will I die? Will I get sick? Would like to escalate this case, since I do not expect Accor group will have this issue happen during my trip. Upset and disappointed to Accor group services and standard.

Dear Guest, Thank you for your feedback regarding your recent stay at ibis Styles Sapporo. I sincerely apologize for the issues you experienced with the cleanliness and hygiene of the coffee capsules in your room. We understand that attention to detail is crucial for our guests' comfort and safety, and it is concerning to hear that we fell short in this regard. Please be assured that we take such matters seriously, and I will ensure that your comments are shared with our housekeeping team to reinforce our standards. It is our aim to provide a welcoming and sanitary environment for all our guests, and your experience is not reflective of our usual practices. Thank you once again for bringing this to our attention. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Best regards, ibis Styles Sapporo

Customer review rating 4.5/5

Stefan E. A. Solo - Confirmed reviews ALL

I was for one month and for my first time in Japan in vacation. I choose Hokkaido/Sapporo as my first stay with nine days. The hotel was very nice. Communication worked good (somethimes with google translate - but I try to learn some more Japanse). Breakfast was wounderful. Especially the local specialities like the baked little potatoe cakes (we call "Roesti" in our country) with potato from Yotai-San region! I definitiely will come back to Sapporo and will stay again in ibis Styles :)

Dear Guest, Thank you for sharing your delightful experience at ibis Styles Sapporo. We are thrilled to hear that you felt at home during your first trip to Japan and that our communication facilitated your stay. It is wonderful that you enjoyed our breakfast offerings, especially the local specialties. We take pride in showcasing the culinary delights of the region, and it is gratifying to know that our baked potato cakes resonated with you. Your enthusiastic intention to return to Sapporo and stay with us again is greatly appreciated. We look forward to welcoming you back in the future. Best regards, ibis Styles Sapporo

Customer review rating 5.0/5

Rose B. Families - Confirmed reviews ALL

central location, easy access to subway and 1 hour bus ride to hotel from the airport , only 10 minutes walk from the the bus stop to hotel. Food selection is good value and staff very helpful.

Dear Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our central location, comfortable accommodations, and the helpfulness of our staff. Your feedback about the food selection is also appreciated. We look forward to welcoming you back in the future. Best regards, ibis Styles Sapporo

Customer review rating 3.5/5

Hiroaki W. Families - Confirmed reviews ALL

The taste of breakfast, especially orange juice, was bad.

Dear Guest, Thank you for your feedback regarding your recent stay. We appreciate your comments about the breakfast experience and will take your insights into consideration as we continuously strive to enhance our offerings. Goodbye and best regards, ibis Styles Sapporo

Customer review rating 3.5/5

Hungwei Y. Families - Confirmed reviews ALL

It is a good way to use the subway to arrive at the hotel, or 35 min walk from Sapporo station.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments on our convenient location and the quiet environment. However, we regret that your experience did not fully meet your expectations. Goodbye, ibis Styles Sapporo

Customer review rating 3.0/5

Janet C. Families - Confirmed reviews ALL

Dirty carpet

Dear Valued Guest, Thank you for choosing to stay at ibis Styles Sapporo and for sharing your experience with us. We greatly appreciate your feedback regarding the cleanliness of our rooms and apologize for the inconvenience caused by inadequate cleaning and the dirty carpet. This matter has been noted, and management has been made aware of the situation. The house cleaning department has been instructed to improve on room cleanliness and once again we apologize for the discomfort caused. We are grateful for your kind words regarding our team and we will continue to work hard to improve our services and facilities. Our staff look forward to having the opportunity to welcome you back again when you visit Sapporo in the future. Warm regards, ibis Styles Sapporo

Other web-users rate our hotel

  • 1,172 reviews 9.4/10 Location
  • 1,562 reviews 8.3/10 Room
  • 955 reviews 8.7/10 Service
  • 22 reviews 7.6/10 WiFi
  • 1,122 reviews 8.9/10 Comfort
  • 489 reviews 6/10 Cleanliness
  • 392 reviews 8.7/10 Breakfast
  • 80 reviews 8.5/10 Wellness Area

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