Description
Hotel extras
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Our family-friendly hotel in Sapporo has spacious rooms that can accommodate up to four people
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Stay in the centre of Sapporo, close to shopping, sightseeing, and the business district.
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Enjoy local discovery events, bringing crafts and stories of the region to the hotel.
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Stay just steps from Odori Park and see sights including the Sapporo TV tower.
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Enjoy a selection of alcoholic and soft drinks and snacks at the complimentary lounge.
Our accommodation(s)
Page 1 out of 4, Room 1 : Superior Twin - Lounge Access , Room 2 : Superior Queen - Lounge Access
Room
Superior Twin - Lounge Access
- 6 pers. max
- 30 m² / 322 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Room
Superior Queen - Lounge Access
- 3 pers. max
- 24 m² / 258 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
Page out of
Suite
Classic Junior Suite - Lounge Access
- 6 pers. max
- 60 m² / 645 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Suite
Classic Deluxe Suite - Lounge Access
- 6 pers. max
- 120 m² / 1291 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Hotel location
Grand Mercure Sapporo Odori Park
1 Nishi11chome, Kita1jo, Chuo-ku, sapporo
060-0001 HOKKAIDO
Japan
GPS:43.06086, 141.3401
Access and transport
Hotel services
Check-in from - Check out up to
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Meeting rooms
Breakfast
Meetings & Events
- Number of Meeting Room
- 19
- Surface of the largest room
- 1607 m² / 17297.587 sq ft
- Maximum seats capacity
- 2014
- Maximum capacity for banquets
- 1260
Our guest reviews
Customer review rating 5.0/5
Seungsick H. Business - Confirmed reviews ALL
Thank you for staying at Grand Mercure Sapporo Odori Park and for sharing your feedback and excellent rating with us. We are delighted to hear that you enjoyed our Happy Hour lounge service. It is especially rewarding to know that you were pleased with the beer and had an enjoyable time during your stay. Your kind words encourage us to continue improving our services and facilities so that we can provide a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back on your next visit to Sapporo. Kind regards, YASUHISA YAMADA Rooms, Operations Department Senior Manager GRAND MERCURE SAPPORO ODORI PARK
Customer review rating 4.5/5
Oswaldo N. G. Families - Confirmed reviews ALL
Thank you for staying at Grand Mercure Sapporo Odori Park and for sharing your feedback with us. We are delighted to hear that you enjoyed our service and food. We also appreciate your recognition of our commitment to sustainability. At the same time, we apologize for the inconvenience you experienced with the payment process through the app and for any confusion regarding the options explained during check-in. We also appreciate your comments regarding the visibility of ALL member benefits and recognition. Your feedback is valuable to us and will be shared with the relevant teams as we continue working to improve our guest experience and communication. Thank you once again for your thoughtful comments. We look forward to welcoming you back on your next visit to Sapporo. Kind regards, YASUHISA YAMADA Rooms, Operations Department Senior Manager GRAND MERCURE SAPPORO ODORI PARK
Customer review rating 4.5/5
Karam H. Business - Confirmed reviews ALL
Thank you for staying at Grand Mercure Sapporo Odori Park and for sharing your feedback with us. We are delighted to hear that you enjoyed our location, breakfast, and lounge happy hour service. It is wonderful to know that these aspects contributed positively to your stay. At the same time, we apologize for the difficulty you experienced when confirming your online reservation. We appreciate your feedback and will take it into consideration as we continue working to improve the reservation experience for our guests. Thank you once again for your valuable comments. We look forward to welcoming you back on your next visit to Sapporo. Kind regards, YASUHISA YAMADA Rooms, Operations Department Senior Manager GRAND MERCURE SAPPORO ODORI PARK
Customer review rating 5.0/5
Jaeung Y. Families - Confirmed reviews ALL
このたびはグランドメルキュール札幌大通公園にご宿泊いただき、誠にありがとうございます。 また、ご感想と高いご評価をお寄せいただきましたことに心より御礼申し上げます。 快適にお過ごしいただけたとのこと、大変嬉しく拝見いたしました。また、スタッフの対応につきましても温かいお言葉をいただき、誠にありがとうございます。お客様からのお褒めの言葉は、私どもにとって何よりの励みでございます。 一方で、お水の提供方法につきまして貴重なご意見をお寄せいただきありがとうございます。当ホテルでは環境への配慮の一環として各階にウォーターサーバーを設置しておりますが、いただいたご意見は今後のサービス向上の参考とさせていただきます。 今後も快適で心地よいご滞在をご提供できるよう努めてまいります。 また札幌へお越しの際には、ぜひグランドメルキュール札幌大通公園をご利用くださいませ。スタッフ一同、心よりお待ち申し上げております。 グランドメルキュール札幌大通公園 宿泊シニアマネージャー 山田 泰久
Customer review rating 4.5/5
Tonny H. K. T. Families - Confirmed reviews ALL
Thank you for staying at Grand Mercure Sapporo Odori Park and for taking the time to share your detailed feedback. We are pleased to hear that your family's three rooms were arranged close to one another and that you found the rooms clean and spacious. We also appreciate your kind comments regarding our prompt email responses before your stay. At the same time, we regret that our location was not as convenient as you had hoped. We understand that walking to major transportation hubs can be challenging, particularly during rainy weather. We would also like to sincerely apologize for your experience during check-in. We are sorry that the service you received did not feel as friendly and welcoming as expected. Your feedback has been shared with our team, and we will continue working to improve the quality of our guest service. In addition, we apologize for the missing bath mat after the scheduled room cleaning. We understand the inconvenience this caused and will share your comments with our housekeeping team to help prevent similar oversights in the future. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you and your family back in the future. Kind regards, YASUHISA YAMADA Rooms, Operations Department Senior Manager GRAND MERCURE SAPPORO ODORI PARK
Web-users rating
Other web-users rate our hotel
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939 reviews
7.6/10
Location
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1,457 reviews
7.6/10
Room
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1,016 reviews
7.5/10
Service
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26 reviews
5.5/10
WiFi
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1,148 reviews
7.8/10
Vibe
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1,012 reviews
7.8/10
Amenities
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556 reviews
8.6/10
Value
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549 reviews
9.2/10
Breakfast
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120 reviews
8/10
Location
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231 reviews
7.5/10
Room
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174 reviews
8.1/10
Service
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201 reviews
8.4/10
Vibe
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186 reviews
8.4/10
Amenities
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106 reviews
9.4/10
Breakfast
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77 reviews
9.2/10
Bar
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77 reviews
7.1/10
Cleanliness
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81 reviews
7.5/10
Location
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138 reviews
7.7/10
Room
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106 reviews
7.3/10
Service
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118 reviews
7.4/10
Vibe
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90 reviews
8/10
Amenities
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59 reviews
6.8/10
Food
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49 reviews
9.2/10
Bar
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48 reviews
7.2/10
Cleanliness
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53 reviews
7.4/10
Location
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100 reviews
7.9/10
Room
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67 reviews
7.4/10
Service
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76 reviews
7.7/10
Vibe
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76 reviews
7.2/10
Amenities
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41 reviews
8.8/10
Value
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36 reviews
9.1/10
Bar
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32 reviews
9.3/10
Breakfast
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55 reviews
6.8/10
Location
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104 reviews
7.8/10
Room
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70 reviews
6.8/10
Service
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5 reviews
3.4/10
WiFi
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80 reviews
7.9/10
Vibe
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73 reviews
8.2/10
Amenities
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41 reviews
9.1/10
Breakfast
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36 reviews
6.7/10
Cleanliness
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