Grand Mercure Sapporo Odori Park 5 stars

Customer review rating (ALL Rating) 4.2/5 699 reviews

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Description

Hotel extras

  • Our family-friendly hotel in Sapporo has spacious rooms that can accommodate up to four people

  • Stay in the centre of Sapporo, close to shopping, sightseeing, and the business district.

  • Enjoy local discovery events, bringing crafts and stories of the region to the hotel.

  • Stay just steps from Odori Park and see sights including the Sapporo TV tower.

  • Book an all-inclusive package with breakfast, plus drinks and snacks in the lounge included.

Our accommodation(s)

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Room 1

Hotel location

Grand Mercure Sapporo Odori Park

1 Nishi11chome, Kita1jo, Chuo-ku, sapporo
060-0001 HOKKAIDO
Japan

GPS:43.06086, 141.3401

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Le Sensoriel

Serving buffet breakfasts with fresh, seasonal, and local ingredients, visiting Le Sensoriel is a great start to the day. If you're looking for hotels with breakfast in Sapporo, you'll be impressed by our range of international breakfast options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  699 reviews

Customer review rating 3.5/5

Claudia S. Families - Confirmed reviews ALL

Dear Mrs. Claudia S., Thank you for staying at Grand Mercure Sapporo Odori Park. We are pleased to hear that you were satisfied with the spaciousness of your room. At the same time, we sincerely appreciate your feedback regarding the limited facilities such as the restaurants within the hotel, and we will use it to improve our services. We look forward to welcoming you again on your next visit to Sapporo. Sincerely, YASUHISA YAMADA Rooms, Operations Department Senior Manager GRAND MERCURE SAPPORO ODORI PARK

Customer review rating 5.0/5

Charlotte N. T. W. Couples - Confirmed reviews ALL

Dear Ms. Charlotte N. T. W., Thank you very much for once again choosing to stay at Grand Mercure Sapporo Odori Park. We are truly honored that you selected our hotel for your special anniversary trip. It is a great pleasure to know that you were satisfied with the service provided by our team. We are also delighted to hear that you and your partner were able to spend such a memorable and comfortable time together on this special occasion. We sincerely appreciate your kind comments about the hotel’s location, spacious rooms, and newly improved facilities. We will continue to make every effort to further enhance our services so that you will always feel, “I want to come back here again.” We look forward to welcoming you again in the near future. Sincerely, Yasuhisa Yamada Rooms Operations Department Senior Manager GRAND MERCURE SAPPORO ODORI PARK

Customer review rating 4.0/5

Karina F. Families - Confirmed reviews ALL

Ms. Karina F., Thank you very much for staying at Grand Mercure Sapporo Odori Park. We are delighted to hear that you were able to enjoy a comfortable stay while taking a stroll to the Susukino area and Odori Park on a pleasant day. We will continue to strive to improve our services to ensure our guests have an enjoyable experience. We look forward to welcoming you again on your next visit to Sapporo. Kind regards, YASUHISA YAMADA Rooms, Operations Department Senior Manager GRAND MERCURE SAPPORO ODORI PARK

Customer review rating 5.0/5

Joseph W. Y. Solo - Confirmed reviews ALL

Dear Mr. Joseph W. Y., We are delighted to hear that you enjoyed the location, hotel atmosphere, and the excellent service provided by our staff. We also sincerely appreciate your kind words regarding our breakfast, lounge services, and the exceptional assistance provided by our team member. We will continue striving to provide a comfortable and satisfying experience for our guests, and we look forward to welcoming you again to Grand Mercure Sapporo Odori Park on your next visit to Sapporo. Kind regards, YASUHISA YAMADA Rooms, Operations Department Senior Manager GRAND MERCURE SAPPORO ODORI PARK

Customer review rating 2.5/5

Titiara L. Families - Confirmed reviews ALL

Dear Ms. Titiara L., We sincerely thank you for staying at Grand Mercure Sapporo Odori Park. During your stay, we deeply apologize for the unfortunate incident in which your daughter was burned due to a malfunctioning tap. We hope she is feeling better now. Regarding the tap issue, we will further strengthen our inspection system and work diligently to improve it. We also sincerely appreciate your kind words about our staff’s response. Thank you again for sharing your valuable feedback with us. Sincerely, YASUHISA YAMADA Rooms, Operations Department Senior Manager GRAND MERCURE SAPPORO ODORI PARK ya…

Other web-users rate our hotel

  • 698 reviews 7.5/10 Location
  • 1,024 reviews 7.5/10 Room
  • 739 reviews 7.3/10 Service
  • 15 reviews 8.2/10 WiFi
  • 802 reviews 7.5/10 Vibe
  • 707 reviews 7.7/10 Amenities
  • 419 reviews 9/10 Breakfast
  • 412 reviews 8.3/10 Value

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