Ibis Styles Manaus 3 stars

Customer review rating (ALL Rating) 4.2/5 955 reviews

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Ibis Styles Manaus - Image 1
Ibis Styles Manaus - Image 2
Ibis Styles Manaus - Image 3
Ibis Styles Manaus - Image 4
R. Monsenhor Coutinho 560, Centro, 69010110 Manaus, Brazil

Description

Hotel extras

  • Pet-friendly hotel in Manaus! Dogs and cats up to 15 kg welcome.

  • Adapted rooms for people with reduced mobility.

  • Hotel in Manaus close to the airport. Only 20 minutes away.

  • Just 10 minutes from the Amazon Arena.

  • Buffet breakfast in Manaus, open daily for guests and visitors alike.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard apartment with 2 single beds.

Photo out of - Standard apartment with 2 single beds.

Equipped with two single beds, including WiFi, work desk, air conditioning, TV, minibar, safe, and private bathroom with hairdryer and other amenities.

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 14 m² / 150 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

One queen-size bed and two single beds, including WiFi, work desk, air conditioning, TV, minibar, safe, and private bathroom with hairdryer and other amenities.

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Double bed(s) x1

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Equipped with one bed and one single bed, including WiFi, work desk, air conditioning, TV, minibar, safe, and bathroom with hairdryer and other amenities.

Max. number of persons
3
Area
From 28 m² / 301 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x1

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Toilet with side and rear grab bars
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Ibis Styles Manaus

R. Monsenhor Coutinho 560, Centro
69010110 Manaus
Brazil

GPS:-3.1289, -60.024589

Telephone
Fax +55 92 3090-1800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 206 rooms
  • 5 rooms for people with reduced mobility
  • 8 connecting rooms
  • 206 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • Brazilian
  • English
  • Spanish
  • Portuguese

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

4 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Well-being

Fitness center

  • On site
  • On site
  • Indoor parking
  • Private
  • 20 parking spaces
  • Max Limited Height: 0.61 m / 2 ft

  • Parking pricing: 4.96 € 28 BRL Per day
  • Parking for a week

Services & equipment

  • Valet parking

Security

  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

BAR IBIS STYLES

Photo out of - BAR IBIS STYLES

Relax at the bar any time, day or night. ibis Styles is ideal for meetings or when you simply want to relax.

Bar Type
BAR
Capacity
12
Accessibility
Accessible service
Telephone +55 92 3090-1800

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Musical Entertainment

Payment

  • Cash
  • Credit card
  • Voucher
  • Other

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Relax at the bar any time, day or night. ibis Styles is ideal for meetings or when you simply want to relax.

FITNESS CENTER.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  955 reviews

Customer review rating 4.0/5

Cristiane B. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback with us. We appreciate your comments and apologize if some aspects of our facilities did not meet your expectations. Your observations are important to us and help us identify areas for improvement. We hope to have the opportunity to welcome you back and provide you with a better experience. Kind regards, ibis Styles Manaus Team 💚

Customer review rating 1.5/5

Juan P. A. M. Friends - Confirmed reviews ALL

Dear Guest, We sincerely regret that your experience did not meet your expectations, especially regarding the transportation arrangements on the day of your departure. We understand how frustrating and stressful this situation must have been, particularly given the amount of luggage and the importance of your journey home. Please accept our apologies for the inconvenience caused by the lack of proper attention to your request. We take your feedback regarding our front desk service seriously, as professionalism, clear communication, and attention to detail are essential to providing quality hospitality. Your comments will be shared with our management team for review and to reinforce the importance of carefully handling guests’ requests, particularly when arranging transportation. We also appreciate your observations regarding the rooms and bed options, which help us identify areas for improvement. We are truly sorry that your stay ended on such a disappointing note and appreciate you bringing these concerns to our attention. Kind regards, ibis Styles Manaus Team 💚

Customer review rating 3.0/5

Jessica R. Solo - Confirmed reviews ALL

Dear Guest, Thank you for sharing your positive feedback! We are delighted to know that you enjoyed our convenient location, easy check-in process, and our facilities. It was a pleasure having you with us, and we hope to welcome you back to ibis Styles Manaus soon! 💚 Kind regards, ibis Styles Manaus Team

Customer review rating 1.5/5

Patrick G. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the condition of your room and bathroom during your stay. The presence of mold, unpleasant odors, and stained bed linen does not reflect the standards of cleanliness and comfort we strive to provide. We understand your disappointment, especially given your expectations of the ibis brand. Your comments have been shared with our Housekeeping team so that these points can be reviewed and corrective measures taken. We hope to have the opportunity to welcome you again and provide you with a much better experience. Kind regards, ibis Styles Manaus Team

Customer review rating 4.5/5

Carl B. C. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your experience with us. We are delighted to know that you enjoyed our excellent location and had a very comfortable stay. We appreciate your feedback regarding the bathroom size and will take it into consideration as we continue to improve our services. We hope to welcome you back to ibis Styles Manaus soon! Kind regards, ibis Styles Manaus Team

Dear Guest, Thank you for sharing your feedback with us. We appreciate your comments and apologize if some aspects of our facilities did not meet your expectations. Your observations are important to us and help us identify areas for improvement. We hope to have the opportunity to welcome you back and provide you with a better experience. Kind regards, ibis Styles Manaus Team 💚

Customer review rating 1.5/5

Juan P. A. M. Friends - Confirmed reviews ALL

Our overall experience at the hotel was okay, but there were several disappointing aspects. The rooms are somewhat outdated, and the lack of options with a single queen-sized bed was disappointing. However, our main concern was the lack of attention and professionalism demonstrated by the front desk staff on the day of our departure. I had specifically requested a taxi for three passengers with eight pieces of luggage. Unfortunately, the front desk employee who handled our request, a gentleman wearing glasses, was extremely inattentive and failed to make the proper arrangements. To our surprise, when our taxi arrived around midnight, it had enough room for three passengers but no space for our luggage. This mistake triggered a chain reaction of problems during our journey back home to Canada. We had to wait an additional 20 to 30 minutes to arrange two separate taxis, which was particularly frustrating because taxis are difficult to find in Manaus, especially late at night. By the time we arrived at the airport, our flight had been canceled. Unfortunately, the delays we experienced prevented us from making the necessary changes to our travel arrangements in time, ultimately costing us a significant amount of money. The younger front desk employees clearly need better training, particularly when it comes to paying attention to guests’ requests, communicating effectively, and understanding the importance of arranging transportation correctly. For this reason alone, I would not recommend this hotel. The front desk staff did not demonstrate the professionalism, maturity, or attention to detail required to handle important guest requests. What should have been a straightforward transportation arrangement turned into a stressful and costly experience that significantly affected our trip home.

Dear Guest, We sincerely regret that your experience did not meet your expectations, especially regarding the transportation arrangements on the day of your departure. We understand how frustrating and stressful this situation must have been, particularly given the amount of luggage and the importance of your journey home. Please accept our apologies for the inconvenience caused by the lack of proper attention to your request. We take your feedback regarding our front desk service seriously, as professionalism, clear communication, and attention to detail are essential to providing quality hospitality. Your comments will be shared with our management team for review and to reinforce the importance of carefully handling guests’ requests, particularly when arranging transportation. We also appreciate your observations regarding the rooms and bed options, which help us identify areas for improvement. We are truly sorry that your stay ended on such a disappointing note and appreciate you bringing these concerns to our attention. Kind regards, ibis Styles Manaus Team 💚

Customer review rating 3.0/5

Jessica R. Solo - Confirmed reviews ALL

Good location, easy check in, adequate facilities

Dear Guest, Thank you for sharing your positive feedback! We are delighted to know that you enjoyed our convenient location, easy check-in process, and our facilities. It was a pleasure having you with us, and we hope to welcome you back to ibis Styles Manaus soon! 💚 Kind regards, ibis Styles Manaus Team

Customer review rating 1.5/5

Patrick G. Couples - Confirmed reviews ALL

The room wasn't clean, especially the washroom that wass full of black fungus. The rooms were smelly and the sheets stained. I expect more from an Ibis hotel.

Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the condition of your room and bathroom during your stay. The presence of mold, unpleasant odors, and stained bed linen does not reflect the standards of cleanliness and comfort we strive to provide. We understand your disappointment, especially given your expectations of the ibis brand. Your comments have been shared with our Housekeeping team so that these points can be reviewed and corrective measures taken. We hope to have the opportunity to welcome you again and provide you with a much better experience. Kind regards, ibis Styles Manaus Team

Customer review rating 4.5/5

Carl B. C. Couples - Confirmed reviews ALL

The bathroom is pretty small but everything else was great

Dear Guest, Thank you for sharing your experience with us. We are delighted to know that you enjoyed our excellent location and had a very comfortable stay. We appreciate your feedback regarding the bathroom size and will take it into consideration as we continue to improve our services. We hope to welcome you back to ibis Styles Manaus soon! Kind regards, ibis Styles Manaus Team

Customer review rating 2.0/5

Cecilia O. Couples - Confirmed reviews ALL

Not clean

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, ibis Styles Manaus

Customer review rating 2.5/5

Daniel P. R. Families - Confirmed reviews ALL

I had an nice 2 night stay with my daughter. We then left for a medical expedition for 9 days. When we returned, we arrived at 9:00am. I asked if we could have a room to shower and wait for our flight at14:00. I was told I needed to pay for an entire night due to their system. Once I asked for the manager, their friendliness went away completely. The manager was not much help either insisting the I pay an entire day. This is the 4th time I stayed there (I do annual humanitarian missions). This may be the last time I stayed at Ibis. I have had other hotels that were more accommodating help me with half-day fee...

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, ibis Styles Manaus

Customer review rating 3.5/5

Ashwin N. Couples - Confirmed reviews ALL

Check in staff pleasant but process took more than 20 min even though I had done online check in. Bathroom in need of an upgrade - or at least clean up the black grouting in the tiles.

Dear, Thank you for taking the time to tell us about your experience at the ibis Styles Manaus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Styles Manaus

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The hotel is very noise at night.

Dear Carvalho Paulo, Thank you for taking the time to tell us about your experience at the ibis Styles Manaus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Styles Manaus

Customer review rating 5.0/5

Omar A. J. Solo - Confirmed reviews ALL

Smooth check in and great location

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Anat E. Business - Confirmed reviews ALL

Very good

Prezado hóspede, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, ibis Styles Manaus

Customer review rating 4.5/5

Rogerio S. M. Families - Confirmed reviews ALL

Recomendo

Customer review rating 3.5/5

Christian Y. Friends - Confirmed reviews ALL

Great Centro location and clean room. I only stayed one night so I can’t speak on housekeeping but I had no issues other than they block the hallway with their cards a lot. The overall room size/bathroom size is very small however.

Customer review rating 4.0/5

Paul J. Friends - Confirmed reviews ALL

Nice building, friendly, helpful staff

Dear Paul Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rafael Fonseca - General Manager

Customer review rating 5.0/5

Salome G. Business - Confirmed reviews ALL

All the people was very kind, I could sleep even during the day. It is a quiet place, well located.

Customer review rating 4.5/5

Ross C. Couples - Confirmed reviews ALL

2 night stay/staff most helpful

Customer review rating 3.5/5

Katia M. C. Business - Confirmed reviews ALL

For me, the location wasn't good. The bathroom is very small. My room's ceiling was drop water form the above room (awful!). Few options on the restaurant and less option on the convenience. Far breakfast. can also improve on cleaning.

Customer review rating 2.0/5

Vrinda G. Couples - Confirmed reviews ALL

The rooms are not renovated at all, very very basic and old. The biggest issue is our bathroom had mold all over the door and shower wall. We changed the room and second room had the same mold issues in the bathroom. We changed room for the third time, and finally found a bathroom without mold.

Customer review rating 4.0/5

Peter T. Solo - Confirmed reviews ALL

Just staying before Rio Negro excursion.

Customer review rating 4.0/5

Richard B. Friends - Confirmed reviews ALL

Price very good . Room comfortable. Could be cleaner (shower grout has mildew stains).

Other web-users rate our hotel

  • 658 reviews 9.5/10 Location
  • 826 reviews 5.3/10 Room
  • 747 reviews 8/10 Service
  • 30 reviews 6.5/10 WiFi
  • 503 reviews 7.1/10 Breakfast
  • 434 reviews 3.5/10 Comfort
  • 407 reviews 5.5/10 Cleanliness
  • 9 reviews 3.8/10 Pool

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