Mercure Manaus 4 stars

Customer review rating (ALL Rating) 4.2/5 854 reviews

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Description

Hotel extras

  • The Mercure Manaus Hotel has swimming pool and sauna

  • Host your event in one of our three equipped event halls

  • 15 minutes away from the Manaus Harbor

  • 17-minute drive from the Ponta Pelada Airport

  • 4-minute drive to Hospital 28 de Agosto

Our accommodation(s)

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Hotel location

Mercure Manaus

AV. MÁRIO YPIRANGA MONTEIRO, nº 1000 - ADRIANÓPOLIS
69057000 MANAUS
Brazil

GPS:-3.10676, -60.01288

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Breakfast

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  854 reviews

TripAdvisor Rating  4.0/5  789 reviews

Comfortable hotel

Customer review rating 4.0/5

Diana Couples - Confirmed reviews ALL

We spent 3 nights here, awaiting to join a ship. Nice breakfast and very nice helpful staff. Everything was very clean.

Dear Diana E., We very much appreciate your comments regarding your stay at the Mercure Manaus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.0/5

Cleiton A. Business - Confirmed reviews ALL

I stayed last week, and it was marked by exceptional service from the staff. Their warm welcome and professionalism set the tone for a delightful experience. Unfortunately, I encountered an issue with the lack of hot water in the shower. Despite this minor setback, their outstanding service made my stay memorable.

No hot water

Customer review rating 1.5/5

Apr Business - Confirmed reviews ALL

There was no hot water

Bad service…

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

No hot water, no service room…

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Problems with piping. Cold water. Noise environment first and second floor. Limited food in breakfast. The room was changed. It was not comfortable.

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Other web-users rate our hotel

  • 130 reviews 9.7/10 Location
  • 265 reviews 6/10 Room
  • 252 reviews 8.1/10 Service
  • 16 reviews 4.5/10 WiFi
  • 139 reviews 6/10 Breakfast
  • 92 reviews 6.1/10 Cleanliness
  • 33 reviews 4.9/10 Value
  • 17 reviews 6.2/10 Wellness Area

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