Mercure Manaus 4 stars

Customer review rating (ALL Rating) 4.2/5 849 reviews

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Description

Hotel extras

  • The Mercure Manaus Hotel has swimming pool and sauna

  • Host your event in one of our three equipped event halls

  • 15 minutes away from the Manaus Harbor

  • 17-minute drive from the Ponta Pelada Airport

  • 4-minute drive to Hospital 28 de Agosto

Our accommodation(s)

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Hotel location

Mercure Manaus

AV. MÁRIO YPIRANGA MONTEIRO, nº 1000 - ADRIANÓPOLIS
69057000 MANAUS
Brazil

GPS:-3.10676, -60.01288

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Breakfast

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  849 reviews

TripAdvisor Rating  4.0/5  790 reviews

Best 4 stars hotel in the city

TripAdvisor rating 5.0/5

Charles B TripAdvisor review

Probably the best 4 stars hotel in Manaus. Way better than the Intercity Hotel. The rooms are clean and so is the swimming pool. The views are not as nice as other hotels in the city but definitely not bad. Would definitely come back if I am ever in Manaus.

Well located

Customer review rating 3.5/5

Aluney E. D. A. S. Families - Confirmed reviews ALL

Hotel was not prepared to quantity of guests. Breakfast was always missing items that should be there. Doors were not taken care of, people from reception at the moment of check in seemed so unfriendly .

Dear Aluney, we appreciate your feedback. We apologize for the inconveniences you faced during your stay. Rest assured that we are taking your comments seriously and will address the issues raised. Thank you for bringing this to our attention. Michelle Miranda Reservations Supervisor

Extremely helpful staff

Customer review rating 4.5/5

Vince A. L. Couples - Confirmed reviews ALL

We arrived very late at 4am and had sadly missed our Amazon tour the day before. We were only in Manaus for 1 day and the gentleman on reception was able to get a car and a tour to take us at local prices 3 hrs later. We had no local adaptor for our phones and they even helped point us in the right direction to resolve this. At every turn they were happy to help and resolve a potentially disastrous set of circumstances. The rooms are big, clean and had good AC. The shower pressure was amazing and there's a huge new mall 2 minutes walk away with every kind of shop and lots of food options.

Dear Vince a. L., Thank you for sharing your experience with us. We are delighted to hear that our staff could assist you effectively during your short stay with us, especially during such challenging circumstances. Providing a seamless a. pleasant experience for our guests is our top priority. Your kind words motivate us to continue delivering excellent service. We hope to welcome you back for a longer stay in the future. Warm regards, Michelle Miranda, Reservations Supervisor.

Very good bed, average breakfast, average confort

Customer review rating 3.5/5

Antonio P. F. Business - Confirmed reviews ALL

Quite a regular stay within confy bed , bad TV, good bathroom restaurant is not an above average nor service as well

Good hotel

Customer review rating 4.5/5

Anna Business - Confirmed reviews ALL

Really enjoyed my stay at Mercure Manaus. The breakfast was good, there was always something tasty to try. The hotel room was quite spacious with everything necessary for a comfortable stay. I would like to say special thanks to the cleaning team that kept my room in perfect condition every single day.

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Other web-users rate our hotel

  • 132 reviews 9.7/10 Location
  • 274 reviews 6.4/10 Room
  • 249 reviews 8.2/10 Service
  • 15 reviews 4.3/10 WiFi
  • 144 reviews 6.5/10 Breakfast
  • 90 reviews 6.8/10 Cleanliness
  • 35 reviews 4/10 Value
  • 20 reviews 8.7/10 Pool

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