Mercure Manaus 4 stars

Customer review rating (ALL Rating) 4.2/5 841 reviews

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Description

Hotel extras

  • The Mercure Manaus Hotel has swimming pool and sauna

  • Host your event in one of our three equipped event halls

  • 15 minutes away from the Manaus Harbor

  • 17-minute drive from the Ponta Pelada Airport

  • 4-minute drive to Hospital 28 de Agosto

Our accommodation(s)

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Hotel location

Mercure Manaus

AV. MÁRIO YPIRANGA MONTEIRO, nº 1000 - ADRIANÓPOLIS
69057000 MANAUS
Brazil

GPS:-3.10676, -60.01288

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurante Mercure

Non contractual photo

Specializing in irresistible Amazonian cuisine, the Mercure Manaus restaurant is the perfect choice for those seeking to try all that regional cuisine can offer. Give it a try and prepare to be amazed!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  841 reviews

TripAdvisor Rating  4.0/5  791 reviews

Well Located

Customer review rating 4.0/5

Pedro B. Solo - Confirmed reviews ALL

Nice place

terrible stay

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

They gave an used/wrong room, then somoene walked in for cleaning and I had the scared of my life. After having the trouble of RElocating I was giving a room witch the AC was barely working on a 36 dregrees hot, despite complaining multiple times, they said nothing could be done. So I barely slept

Customer review rating 3.5/5

Caio Business - Confirmed reviews ALL

Well located, breakfast a little below the Mercure average and lack of maintenance in the rooms, especially the bathroom

Prezado Sr. Caio, Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Mercure Manaus. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Mercure desejam sempre prestar a melhor qualidade de serviço nas suas estadas por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Cristiano Franco Supervisor da recepção

Top

Customer review rating 5.0/5

Denise C. Business - Confirmed reviews ALL

Nota 10

Prezada Denise, Agradecemos imensamente por avaliar positivamente o nosso hotel. Esperamos recebê-la novamente em breve. Michelle Miranda Supervisora de Reservas

Very nice and pleasant

TripAdvisor rating 4.0/5

558miriamp83 Couples - TripAdvisor review

It was a lovely stay, the room was clean, staff were amazing. First thing I loved about it is that you can speak with them through WhatsApp which save tons of money on calls, the receptionists were wonderful and helpful. The food were amazing, the staff at the restaurant went above and beyond. My husband wanted to order my favourite drink which they never had on menu, they did research and managed to prepare it for me. Both my husband and I were delighted. Since then, I have been recommending the hotel to all my friends and family. Definitely will come back!

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Other web-users rate our hotel

  • 124 reviews 9.5/10 Location
  • 270 reviews 6.7/10 Room
  • 251 reviews 7.9/10 Service
  • 14 reviews 4.8/10 WiFi
  • 139 reviews 6.5/10 Breakfast
  • 85 reviews 6.7/10 Cleanliness
  • 28 reviews 4.4/10 Value
  • 20 reviews 8.1/10 Wellness Area

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