Mercure Manaus 4 stars

Customer review rating (ALL Rating) 4.1/5 750 reviews

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Description

Hotel extras

  • The Mercure Manaus Hotel has swimming pool and sauna

  • Host your event in one of our three equipped event halls

  • 15 minutes away from the Manaus Harbor

  • 17-minute drive from the Ponta Pelada Airport

  • 4-minute drive to Hospital 28 de Agosto

Our accommodation(s)

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Hotel location

Mercure Manaus

AV. MÁRIO YPIRANGA MONTEIRO, nº 1000 - ADRIANÓPOLIS
69057000 MANAUS
Brazil

GPS:-3.10676, -60.01288

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurante Mercure

Specializing in irresistible Amazonian cuisine, the Mercure Manaus restaurant is the perfect choice for those seeking to try all that regional cuisine can offer. Give it a try and prepare to be amazed!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  750 reviews

TripAdvisor Rating  4.0/5  793 reviews

Customer review rating 4.0/5

Donghyun K. Business - Confirmed reviews ALL

Best place for Korean Business travelers to stay since it is at the center of the Manaus and right next to famous Korean restaurant called Maru. However when we stayed there the top roof recreation area was in renovation so it was closed and wish that we had more salad/vegetable option for breakfast. Other than all the concierge members are very good at English and very helpful and kind.

Customer review rating 5.0/5

Angela M. S. Business - Confirmed reviews ALL

One caveat: I asked for wakeup call 3 times. Everyday I was called 10 minutes after my request, regardless of having alerted the front desk

Prezada Angela, Agradecemos por compartilhar sua experiência. Seu feedback é fundamental para aprimorarmos nossos serviços. Atenciosamente Michelle Miranda Coordenadora de Hospedagem

Customer review rating 4.0/5

Valeria B. Friends - Confirmed reviews ALL

I have been staying at the Mercure for about 15 years. The service has varied a lot over that time period, but is pretty good now. The rooms are a bit old and the air conditioners are either too cold or not really cooling the room.

Dear Valeria, We are pleased to hear that you found our service satisfactory. We appreciate your feedback regarding the room conditions and air conditioning, as it helps us identify areas for improvement. Best regards, Mercure Manaus

Customer review rating 3.0/5

Jairo A. D. D. O. Business - Confirmed reviews ALL

O quarta era adaptado, parecia apartamento d. hospital.

Prezado Jairo, Agradecemos por compartilhar suas impressões sobre a sua estadia. Lamentamos que a decoração do seu quarto não tenha atendido às suas expectativas. Seus comentários são valiosos e serão considerados em nossos futuros aprimoramentos. Atenciosamente, Michelle Miranda Coordenadora d. Hospedagem

Customer review rating 4.5/5

Marcus V. D. A. Business - Confirmed reviews ALL

Very good

Prezado Marcus, Agradecemos imensamente por suas palavras. É gratificante saber que sua estadia foi positiva. Estamos sempre à disposição para proporcionar experiências agradáveis aos nossos hóspedes. Atenciosamente, Michelle Miranda Coordenadora D. Hospedagem

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Other web-users rate our hotel

  • 126 reviews 9.8/10 Location
  • 312 reviews 6/10 Room
  • 260 reviews 7.3/10 Service
  • 9 reviews 7.8/10 WiFi
  • 160 reviews 7/10 Breakfast
  • 91 reviews 4.5/10 Cleanliness
  • 26 reviews 5.1/10 Wellness Area
  • 24 reviews 1.8/10 Value

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